Author Archives: Aditi Gupta

Introduction “SMS is not just a tool; it’s a lifeline for businesses to connect with their customers, providing immediate feedback and fostering loyalty.” – Marc Benioff, Co-Founder and CEO of Salesforce Missed appointments are more than a minor inconvenience; they … Read More

Introduction For healthcare organizations, it is utterly imperative to track patient engagement. In a report, it came to light that healthcare organizations are underperforming on key performance indicators in the healthcare continuum. Healthcare professionals need to manage the institution and include … Read More

Introduction to patient volume The most vital part of a practice’s growth is the number of patients it can bring in. A constant flow of patients will help ensure that your practice keeps running smoothly. Patient volume refers to the … Read More

Increasing patient engagement Increasing patient engagement is the cornerstone to building a credible practice and improving healthcare outcomes. It means opening doors to more word-of-mouth referrals, better patient retention rates, improved patient satisfaction, increased revenue, enhanced online reputation, and better health outcomes.  Interesting fact … Read More

Introduction When one hears ‘patient experience’, they automatically think of the experience of the patient  with their doctor. While this criteria,without any doubt, reigns supreme over any,it is surely not the only one which would ensure a holistic patient experience. … Read More

What is patient recall? Patient recall is the process of encouraging patients to return to the clinic for a routine check-up. Patient recalls are timed and regular appointments. These regular hygiene check-ups are essential for providing ongoing care to patients these … Read More

Introduction Being greeted with a pen and paper and a clipboard is probably one of the most frustrating parts of visiting a healthcare practice. Even when all other industries seem to have taken a shift by embracing technology, the healthcare … Read More

Introduction to Patient Engagement In Healthcare The world truly underwent an overhaul with COVID-19. The shift from physical to digital fastened and so did the rate at which businesses embraced it. Healthcare practitioners and organizations now look at digital systems … Read More

Introduction  $108.5 billion. That’s the expected valuation of VoIP services by the year 2032.   This statistic clearly demonstrates the impact VoIP is going to have on businesses, irrespective of their size and type. Just like other businesses like real estate, … Read More

Introduction   Managing a medical practice is no easy feat. Considering that the provision of excellent patient care is your top priority, inefficiencies on an administrative level can hamper business and pose a risk to your reputation. This is when you … Read More