Author Archives: Shefali Jain

VoIP stands for Voice over Internet Protocol. The VoIP for small business is a technology to place and receive calls over the internet. VoIP does not require the traditional phone landline system to place a call. VoIP is considered more reliable … Read More

Why Does Your Business Need HubSpot SMS? Over the years, text messaging has solidified its stance as the best customer communication channel. How are we so confidently stating such a biased take on text messaging, you may ask? Well let’s … Read More

Introduction To Business Text Messaging Business text messaging is the way businesses interact with their customers across various communication channels. Businesses deploy the most favorable communication channel to share reminders, and updates, answer queries and constantly keep their audience engaged. … Read More

Introduction As a business owner, it is important for you to have access to all communication channels that help you communicate with your employees and customers, establishing constant communication can become a challenge in various scenarios. For instance, if you … Read More

How To Send Text To Multiple Contacts Without Group Message? How to send text to multiple contacts without group message?  This question may pop up, especially if you run a business. Sending texts to multiple contacts without group message can … Read More

Introduction Possessing the ability to connect with customers and employees in real-time is a superpower that can set businesses apart from their competitors. However, such superpowers should be used responsibly as miss-timed communication and communication on the wrong channel can … Read More

Striking the rod when it’s hot leaves maximum impact. In the case of converting customers and improving customer experience, the same applies. How do you strike the metal when it’s hot, in the context of a business setting? The truth … Read More

Introduction  $1550 million. This is the projected market size of appointment scheduling software for 2032, at a CAGR of 16.1%. These figures are more than enough to gauge the relevance of appointment scheduling for service-based businesses, especially healthcare practices. The … Read More

Introduction There are just too many drawbacks of relying on a traditional phone for healthcare-related communication. HIPAA noncompliance, expensive costs, and lack of flexibility are just to name a few. And so, a great solution to traditional phones is switching … Read More

Introduction Text Message Marketing has probably made communication with your customers super engaging and effective. Businesses cannot escape this mode of communication in this day and age as texting has emerged to be the preferred means of communication for a … Read More