Author Archives: Shruti Subramanian

Which is the Better Digital Communication Platform?

WestFax vs iFax vs Emitrr: Which is the Better Platform?

Introduction Faxing has been a trusted way to send documents for decades, especially in industries like healthcare, legal, and insurance. But as technology evolves, so do the tools we use to communicate. Today’s businesses need secure, flexible, and efficient solutions … Read More

Concord vs iFax vs Emitrr: Which is the Better Digital Communication Platform?

Concord vs iFax vs Emitrr: Which is the Better Platform?

Introduction Picking a digital communication tool shouldn’t feel like decoding a tech manual. You just want something that works well, keeps things smooth for your team, and doesn’t make your customers jump through hoops. Concord, iFax, and Emitrr all help … Read More

How AI Enhances Call Transfer: Faster Routing, Smarter Conversations

How AI Enhances Call Transfer: Faster Routing, Smarter Conversations 

Introduction Ever called a business, got transferred around, and had to explain your issue three times? Isn’t that the worst?! Traditional call transfers can be slow, confusing, and honestly just frustrating. That’s where AI steps in to save the day. … Read More

How AI Enhances Call Forwarding: Smarter Connections, Zero Missed Opportunities

How AI Enhances Call Forwarding: Smarter Connections, Zero Missed Opportunities

Introduction Call forwarding is super handy when you can’t answer the phone. You’ve probably asked yourself how do I forward my calls or played around with call-forwarding settings before heading into a meeting or stepping away from your desk. But … Read More

How AI Enhances Call Routing: Turning Every Call Into a Better Experience

How AI Enhances Call Routing: Turning Every Call Into a Better Experience 

Introduction Handling phone calls can really shape a customer’s experience – for better or worse. Picture this: someone calls your business with a billing question. They get stuck in a long phone menu, finally reach a person…only to hear, “Oops, … Read More

The Complete Guide to Call Forwarding, Call Transfer, and Call Diverting

The Complete Guide to Call Forwarding, Call Transfer, and Call Diverting

Introduction Imagine you’re running a small business and waiting for an important client call, but you also need to step out for a quick delivery. What do you do? Just use call forwarding to send that call to your mobile, … Read More

Top 10 Adit Alternatives for Your Business

Top 10 Adit Alternatives for Your Business

Introduction  Ever tried managing a full day of patients, follow-ups, and appointment reminders, all while answering calls and chasing reviews? That’s when most practitioners realise they don’t just need another phone system. They need a communication partner. Adit is one … Read More

Top 10 Luma Health Alternatives for Your Practice

Top 10 Luma Health Alternatives for Your Practice

Introduction  Picture this – it’s Monday morning, the clinic’s buzzing, the phone won’t stop ringing, and patients keep asking about their appointments. Meanwhile, your team’s trying to handle calls, send reminders, and reply to follow-ups all at once. Phew, sounds … Read More

Group Texting vs Group Chat: Which One Works Better for Your Business Communication?

Group Texting vs Group Chat: Which One Works Better for Your Business Communication?

Introduction Picture this: you’re about to send an update to your customers. So now do you blast it out to everyone all at once? Or you’d rather start a chat where people can actually talk back? Friends, this is where … Read More

Top 10 SimplyBook.me Alternatives For Your Business

Introduction You know those days when your schedule just goes completely off track? One client cancels, another grabs the wrong slot, and suddenly your whole day’s upside down. That’s when a tool like SimplyBook.me can really save you. It takes … Read More