Author Archives: Shruti Subramanian

Communication in healthcare practice is generally important, but in optometry, with repeat visits and long-term patient relationships being the standard, it’s essential. But so many optometrists still are dependent on phone contact and paper reminders. In today’s digital age, that … Read More

Introduction The insurance industry is changing a lot, and AI is the main cause of it. Insurers cannot satisfy the customers anymore who have more and more expectations, they suffer from operational inefficiencies, and they are under pressure to save … Read More

You’re for sure wrong if you thought telehealth is in the future. Nope. It’s now.  From solo medical practitioners to large healthcare organizations, everywhere, people are embracing virtual care, especially after the pandemic. But with great opportunity comes a critical … Read More

Introduction Inventory management has undergone many changes in recent decades. It has progressed from paper-based counts and manual ledgers to barcode / RFID tracking and centralized ERP systems. Technologies significantly increased efficiency and visibility; however, they were limited to static … Read More

Let’s be realistic, AI in healthcare is changing rapidly. From electronic prescriptions to robotic-assisted surgeries, technologies that sounded like something out of science fiction a few years back are now standard practice. Artificial intelligence (AI) is at the forefront of … Read More

Healthcare was once confined to physical consultation and manual processes. But today, the healthcare industry is evolving into a digital-first industry. With AI’s entry into the picture, everything from diagnosis to patient care is getting a much-needed upgrade. Among these … Read More

Introduction Have you ever messaged a clinic to reschedule an appointment or asked a virtual assistant about symptoms, and noticed how digital tools have quietly changed healthcare? Chatbots are now essential parts of how we communicate with medical providers. But … Read More

Introduction Running any healthcare organisation can be a daunting task, and dental clinics are no different. It has numerous operational functions that are needed to keep the clinic running smoothly. From keeping up with patients to managing schedules and ensuring … Read More

In the digital world, communication is everything. Communication is the key in the healthcare industry. Pharmacies play a crucial role in ensuring that patients receive the medications they need on time, stay informed about their prescriptions, and feel supported throughout … Read More

Imagine calling a pharmacy and getting no answer at all, just endless ringing. It is quite frustrating, isn’t it? Now, picture calling and hearing a clear, friendly voice guiding you with the right information. Sounds much more promising, doesn’t it? … Read More