Author Archives: Viplesh Upadhyay

Introduction Digital assistants and automation have taken over our life. From asking “hey siri, what’s the weather today” or “Ok google turn off the lights”, technology has truly taken over our lives and made it easier. The efficiency with which … Read More

Introduction to Patient Surveys Providing impeccable and optimal care is the ultimate goal for all healthcare practices across the world and while we all strive to do so, In today’s world, with a variety of healthcare providers to choose from, … Read More

Introduction to Patient Communication Effective patient communication is the key to delivering quality care, establishing a strong therapeutic relationship, and ensuring positive health outcomes. To be able to provide effective care, you, as a healthcare provider, must direct your focus … Read More

Introduction to Patient Acquisition Patient acquisition is the amalgamation of all the strategies a healthcare practitioner implements to attract new patients to their practice. It is the very initial step that marks the patient journey, which is further followed by … Read More

Introduction to Patient Retention Patient retention is an important facet of the healthcare industry as it helps improve patient outcomes and patient satisfaction, while also bringing a spike in the revenue of the healthcare practices.  Patient retention encompasses engaging with … Read More

Introduction A particularly good aftereffect of the pandemic is that people have now become more health-conscious than ever. They are proactively taking steps to ensure that they remain in good health, and are also actively involved in their treatment processes … Read More

Introduction The pandemic has revolutionized how healthcare organizations think and work. For a health care provider in 2022, just offering the treatment is not enough. The industry has been disrupted and fragmented with new players, technologies, and processes. In 2021, more … Read More

Introduction Text messaging has become one of the most convenient and preferred forms of communication by individuals and businesses alike. Making a robust impact in all industries, text messaging has also proven to improve operational efficiency in the healthcare sector.  … Read More

AI for texting- “Conversational AI will become the dominant form factor that people use to interact with brands, not just for the sort of current trends like customer service, but really for all aspects of the customer experience.” — Bret … Read More

Introduction In the automotive industry staying at the top needs modern solutions and cutting-edge technology and traditional phone systems can’t be an option anymore!! If you are still using the traditional phone system then it’s time to switch if you … Read More