Best-Healthcare-Scheduling-Software

Tired of gaps in appointment scheduling, no-shows, double bookings, etc.? A good healthcare scheduling software can help you sort all of this! 

But what features should you look for? To what extent can such a software help you? Keep on reading to find this out and to see the list of the best healthcare scheduling software. 

Healthcare scheduling software is a specialized tool that allows healthcare providers to automate, schedule, and manage their patient appointments with ease. This software helps them allocate time slots so that double bookings and wait times can be avoided. Even patients find this software really useful as it allows them to self-schedule, reschedule, or cancel an appointment within just a few clicks. So essentially, healthcare scheduling software systems do the work of your receptionists or your medical staff, but in a faster and more efficient manner.            

  1. Emitrr
  2. Solutionreach 
  3. Weave
  4. HEALEE
  5. Bookafy
  6. BookingPress
  7. Bookly
  8. Calendly 
Healthcare Scheduling SoftwareFeaturesPricingValue for moneyEase of useCustomer rating 
Emitrr4.8/5Starts at $99 a month4.9/54.8/55.0/5.0
Solutionreach3.8/5Starts at $329 a month3.5/53.9/53.6/5
Weave4.7/5Starts at $399 + $750 setup fee4/54.4/53.8/5
HEALEE4.6/5N/A4.8/54.8/54.8/5
Bookafy
4.6/5
$0 – $13 per user/per month4.6/54.5/54.6/5
BookingPress3.9/5$79 a month – $249 a month 4.4/54.4/54.3/5
Bookly3.5/5$0 – $89 a month3.8/54.2/53.7/5
Calendly2.8/5$0 – $16 /seat/mo3.8/54.2/54.4/5
  • Emitrr is the highest-rated software for all metrics, be it price, features, etc., offering the best value for money. It is also the only platform to have a solid 5/5 rating for customer service. 
  • Although HEALEE has a good overall rating, its inability to integrate with most EMR/EHR tools is something to take note of.
  • BookingPress, Bookly, and Calendly are quite affordable options, but when it comes to features, they may not be the best choice and do not offer the best value for money. 
  • Bookfay & Solutionreach is the most expensive scheduling software out of all. 

Visiting doctors can be quite stressful and being on long hold can increase the stress of patients further. However, via healthcare scheduling system you can very easily reduce patient wait time. Here’s how: 

  • Book appointments 24/7 without human involvement.
  • Reduce dependency on receptionists, as a result improve productivity of receptionists.
  • Reduce phone calls of patients calling in for booking appointments.
  • Improve patient experience overall as they can book appointments without waiting on calls.
Reduce no-shows

Did you know the average no-show rate in North America is 27%? That’s five out of twenty slots in a day, and a massive loss of revenue for healthcare practitioners. Patients with non-urgent medical needs might make an appointment a few days in advance and might forget about it completely. But as per a study, automated reminders can decrease missed appointments by up to 7%. So by utilizing automated reminders via text you can reduce no-shows to a very good extent. Additionally, by utilizing the self-scheduling feature even patients can reschedule their appointments for a later date conveniently over their phone, leading to low cancellation rate as well. 

Features offered by healthcare scheduling software can help in improving the workflow for healthcare providers via: 

  • Improved resource allocation: Freed from the repetitive task of appointment scheduling, your staff can be put to more pressing needs such as patient support and care leading to improved allocation of resources.
  • Less administrative burden: Healthcare staff usually juggle a lot of time-consuming and tiring administrative tasks. However, through automated scheduling, offered by online scheduling software office operations can be streamlined leading to better productivity and less burnout.
  • Improved billing process: Your patient management system can be integrated with your patient scheduling software. Using this your staff can easily send automated payment reminders to patients and even allow them to easily access bills and make payment online on their own, improving billing related workflow as well. 

By implementing healthcare scheduling software, you can save a lot of money and boost your revenue. Here’s how:

  • Low operating costs: With online scheduling software, you do not need to spend on printed appointment books, calendars, or even paper and ink. 
  • Fill empty slots: Based on the appointments confirmed, rescheduled, or canceled by the patient using your scheduling software, you can manage the appointment calendar of all the doctors working with you and ensure that all of their slots remain filled. 
  • Low staffing cost: By automating bookings and appointments, you can reduce the need for more staff than you would have needed if you were doing these tasks manually.
Improved patient engagement

As per a report by Accenture, 68% of patients prefer a healthcare provider with online scheduling options that allow them to easily book, reschedule, or cancel appointments. By implementing the best healthcare scheduling software, you can allow your patient to better engage with you and improve patient satisfaction as well.  

  • Automated reminders: Send automated reminders to patients about an upcoming appointment, send recalls, notifications, payment reminders, etc. 
  • Self-scheduling: Allows patients to view your calendar and book appointments as per your available slots, allowing them to schedule, reschedule, or cancel appointments.  
  • SMS capability: Ensure your patient never misses any updates and notifications from you by sending SMS reminders. 
  • Integration with calendar: The feature ensures that you and your patient’s calendar are automatically updated with changes, cancellations, new appointments, etc., to avoid any misunderstanding and conflicts later.    
  • Virtual queue: Allows patients to join a virtual queue or wait list for earlier appointment slots that might be available due to cancellations. 
  • Working hours display: Allows you to display and edit your working hours so that your patients make appointments only within the available time slots.  
  • Online patient dashboard: Allows your patients to easily access their reports, billing details, updates, and more. 
  • Personalization: Send customized messages to patients for a better patient experience. 
  • EHR/EMR Integration: Easily access patient information by integrating with your existing EHR/EMR/PMS such as Dentrix, Athenahealth, etc. without interrupting workflow. 
  • Multi-location support: Access and manage the operations of your healthcare facility across multiple locations. 
  • HIPAA Compliance: Ensure that your patient communication complies with HIPAA to protect sensitive patient information and to protect patient privacy.  
  • Reporting and Analytics: Access key metrics such as no-show rate, cancellations, appointments booked, etc., to improve performance. 
  • Manage calendar: Lets you manage the calendar or bookings of all the healthcare providers working for you.

Healthcare scheduling software comes in different forms, here are four kinds of options to consider: 

SaaS healthcare scheduling platforms are the best and most popular kinds of software. Saas solutions are delivered over the internet, reducing the dependence on IT and maintenance. These are also the most cost-effective and flexible alternatives to traditional healthcare software.

Emitrr

Emitrr is our top pick for healthcare scheduling software as it not only offers all the required features to streamline bookings and appointments, but is also extremely cost-effective, is highly rated for its customer service and integrates with EHR/EMR tools seamlessly. Additionally, Emitrr offers many texting features, VoIP features and more, that you can access without any extra cost. 

  • Automated reminders & scheduling 
  • Automated bookings
  • Integration with calendar
  • Self-scheduling
  • Virtual queue
  • SMS capability
  • Manage calendar
  • Reporting and Analytic
  • Multi-location support
  • Working hours display
  • HIPAA Compliance
  • Online patient dashboard
  • Personalization
  • Calendar management 
  • Filters for sorting
  • Enable booking via your website, Google & social media
  • Collect insurance information via image or data entry before the appointment

Emitrr integrates with over 1000 PMS/EHR/EMR tools including: 

  • AthenaHealth
  • Denticon
  • Curve Hero
  • Dentrix
  • Dentrix Ascend
  • Dentrix Enterprise
  • DrChrono
  • Dolphin
  • Eaglesoft
  • eClinicalWorks
  • Orthotrac
  • OpenDental
  • Practiceworks
  • Kareo
  • Acuity Scheduling
  • HousecallPro
  • Zapier
  • HubSpot
  • Mailchimp
  • And more..
  • Intuitive interface
  • Wide range of features
  • Unparalleled customer service
  • Flexible pricing
  • Easy to setup dashboard 
  • Seamless integration
  • Quick training 
  • No major issues with this software 

Emitrr is a super affordable healthcare scheduling software, and its pricing starts at just $99 a month. What’s worth highlighting is that you not only get access to the scheduling features for this price but also all other functions that the platform offers. This could be quite cost-effective in case you decide to implement new processes and functions in the future.   

  • Capterra: 4.8/5
  • G2: 4.7/5 
Solutionreach

Solutionreach is a popular healthcare Saas platform that offers plenty of appointment and scheduling features, and it also offers customizable patient texting solutions. The platform is known for its robust interface, wide range of features, and customizable templates. However, their customers often complain about poor customer service, technical glitches, and expensive price tags. 

  • Automated reminders & scheduling 
  • Automated bookings
  • Location management
  • Integrations
  • Customization
  • Working hours display
  • HIPAA compliant
  • And more…
  • Denticon
  • Dentrix
  • Fuse
  • Opendental
  • Curve Dental
  • Eaglesoft 
  • And more..
  • Useful communication tools
  • User friendly interface  
  • Technical issues
  • Poor customer service  

Solutionreach’s pricing starts at $329 a month.

  • Capterra: 3.8/5
  • G2: 4.3/5
Weave

Meant for healthcare professionals, Weave is another good option to consider for simplifying healthcare scheduling. The platform offers plenty of appointment scheduling features and caters to different healthcare providers, be it dentists, chiropractors, optometrists, etc. Weave distinguishes itself with its excellent customer service and ease of use. However, Weave offers limited features, and you may encounter many technical issues with it. 

  • Automatic appointment reminders
  • Automatic appointment confirmation
  • Digital forms
  • Online scheduling
  • Analytics 
  • Text response templates
  • Appointment writebacks
  • And more.. 
  • Dentrix
  • Dolphin
  • Dentimax
  • Denticon
  • Easydental
  • Eddson
  • Eaglesoft
  • And more..
  • Intuitive interface 
  • Helpful customer service
  • Useful texting feature
  • Technical glitches 
  • Limited features
  • Messaging issues

Weave’s pricing starts at $399. Additionally, it also charges a setup fee of $750.

  • Capterra: 4.8/5
  • G2: 4.5/5

White-label software are those which are developed by one company and then sold, rebranded or licensed to another company. White-label software offers less flexibility and may not be suitable if you are planning to scale your business operations. But if you want software to simplify patient scheduling and run it under your own logo, brading, etc. then you can consider this option. 

HEALEE

Healee is a white-label telehealth software that allows healthcare providers to build their own brand while allowing them to simplify their operations. Healer offers a number of capabilities, including appointment scheduling with features such as recurring appointments, dynamic provider matching, time slot capacity, and more. Healee is also HIPAA compliant, but there is a limit to which you can use this software. 

  • In-message information about follow-ups
  • Recurring appointments
  • Automated patient reminders
  • Custom intake forms
  • Patient eligibility questionnaires
  • Dynamic provider matching
  • And more..
  • Athenahealth
  • Treat 5
  • Dailymed
  • Apple Health
  • MedlinePlus
  • Intuitive & easy-to-use 
  • Useful features
  • Integrates with only one EHR/EMR tool for now (Athenahealth) 
  • Delayed notifications
  • Extensive onboarding & training process 

Healee’s pricing consists of set-up fees and subscription fees. You would have to get in touch with Healee to find out how much they charge.  

  • Capterra: 4.8/5
  • G2: 5/5
Bookafy

Bookafy is well-known white-label healthcare scheduling software. With Bookafy, you can create a fully branded solution with your logo, colors, URL, domain, and more. Using it, you can build your own UI, create users and accounts, downgrade accounts, and more. Overall, Bookafy is a solid white-label scheduling solution, but setting up and training can be quite challenging. 

  • Skill-based scheduling
  • Multi-user appointments
  • Group event scheduling
  • Round robin routing
  • Set future appointment limits
  • SMS capability
  • And more..
  • Freshdesk
  • Google calendar
  • Hubspot
  • Mailchimp
  • Podio
  • Square Space
  • And more..
  • Free plan available
  • Useful features
  • Custom integrations
  • Difficult to use
  • Lack of calendar customization
  • Confusing configuration
  • PayPal integration not available 
  • Free: $0 per user/per month
  • Pro: $9 per user/per month
  • Pro+: $13 per user/per month
  • Capterra: 4.7/5
  • G2: 4.4/5

Plugins are software components or add-ons that can be used to add any kind of functionality to a computer or web browser. Plugins can be installed specifically for healthcare scheduling and appointments as well. These are usually cost-effective and easy to set up, however, they come with limited functionality only. 

Here are some Plugins for EHR practice management systems that you can consider: 

BookingPress

BookingPress is an all-in-one healthcare booking WordPress plugin for Doctors, dentists, and clinics. This smart plugin allows doctors to receive and manage patient appointments, accept payments, etc., by adding a booking widget to their website. The plugin is affordable, but there is a limit to which you can use this tool. 

  • Appointment & scheduling 
  • Recurring appointments
  • 14-days money back guarantee
  • Customization
  • Premium support
  • And more..

BookingPress integrates with 25+ payment getaways, but not with many EHR/EMR tools. Some other integrations you can find with BookingPress are:

  • Mailchimp 
  • Zoom
  • Zapier
  • Google Calendar
  • Outlook Calendar
  • Affordable
  • Ease-to-use interface
  • Customizable
  • Does not integrate with EMR/EHR software 
  • Poor customer service
  • Can be slow & unresponsive 
  • Limited functions
  • Standard plan: $79 a month
  • Professional plan: $129 a year
  • Enterprise plan: $249 a year
  • Capterra: 4.5/5
  • G2: 4.5/5
Bookly

Bookly is a useful appointment-scheduling software WordPress plugin that offers customizable booking forms, reminders, online payments, etc. The platform offers a free version and a paid version and seamless integration with Google Calendar. If you are looking for free or affordable scheduling software with very limited functions, then this is a good option for you. 

  • Customizable booking forms
  • Seamless payment integration
  • Automated email and SMS notifications
  • WhatsApp notifications
  • Built-in analytics
  • And more..

Bookly does not integrate with major EHR/EMR software such as Athenahealth, Dentirx, etc. It offers limited integrations with: 

  • Zapier
  • Zoom
  • Google calendar
  • Woocommerce
  • Affordable
  • Quick to use
  • Syncs with Google Calendar 
  • Does not integrate with EMR/EHR tools 
  • Very limited features
  • Free customer support is available only for 6 months

Bookly offers a free version for basic features and a pro version starting at $89 a month for additional features. 

  • Capterra: 4.1/5
  • G2: 3.8/5

Free healthcare scheduling software does not cost you anything, but it comes with very basic functionality. If you are a growing healthcare company or individual, then we suggest you go for something that can help you in the long run.

Calendly 

Calendly is a free cloud-based scheduling software that allows you to automate scheduling workflows and create a smooth customer experience. Any kind of small business can use Calendly, however, if you are a healthcare professional looking for a HIPAA-compliant scheduling platform, then Calendly may not be the right choice for you. 

  • Team-based scheduling
  • Send reminders
  • Send follow-ups
  • Reporting & analytics
  • Automatic reminders
  • And more..

Calendly does not integrate with popular EMR/EHR tools. However, it integrated with these tools: 

  • Zapier
  • Stripe
  • PayPal
  • Salesforce
  • Chrome
  • And more..
  • Free to use
  • Integration with Google calendar
  • Easy-to-use
  • Not HIPAA compliant 
  • Very basic functions
  • App crashes occasionally

Calendly offers a free plan and three more paid plans.

  • Free: $0
  • Standard: $10 /seat/mo
  • Teams: $16 /seat/mo
  • Enterprise: Starts at $15k/yr
  • Capterra: 4.7/5
  • G2: 4.7/5
Type of healthcare scheduling platformSaaS White-labelPluginsFree
Cost Usually less expensive than white-label Saas platforms
Can cost between $0-$150 per month
Most expensive 
Can cost between $294 – $579 for a single client account   
More affordable than SaaS & white-label software 
Can cost between $49 a month to $249 a year
Free
CustomizationMore customizationLimited customizationLimited customizationZero customization 
Features Comes with the most number of features Offers less features than SaaSLimited features Limited features 
ScalabilityAllows you to add more users & services as you grow. Ideal for scaling companies/individuals Offers less flexibility and may not meet scalability needs of healthcare businesses Not ideal for scaling Not ideal for scaling 
  • After comparing the four different kinds of healthcare scheduling software, we can clearly see that private-label SaaS software is the best kind of healthcare scheduling software.
  • White-label healthcare scheduling software may offer branding, but it costs the most, offers limited customization, and is not ideal for scaling.
  • Plugins and free healthcare scheduling software may be very cost-effective, but with their limited features and limited customization, they might not be the best choice for healthcare professionals in the long run. 

After comparing some of the best healthcare patient scheduling software, we found that Emitrr is the best choice to consider. Here’s why:

Emitrr’s pricing starts at just $99 a month, and for this price, you not only get access to scheduling and appointment features, but also all other capabilities, such as two-way texting, calling, reputation management features, and a lot more. All other options listed in the guide offer extra capabilities for an additional price. So, in the long run, you can save a lot of money by choosing Emitrr.

Most companies offer great products, but when it comes to customer service, long wait times and difficulty in reaching customer support often become a major problem. However, Emitrr is the only healthcare scheduling software in the list that has a solid 5/5 star rating for its customer service. So you be rest assured and expect to have a smooth experience with Emitrr overall. 

Emitrr integrates with 1000+ tools and software, including EMR/EHR tools such as Athenahealth, Dentrix, and Acuity Scheduling, and can seamlessly sync with your calendar as well, allowing you to streamline and automate your patient bookings with ease. 

Emitrr offers extensive features for appointment scheduling such as calendar sync, automated reminder and confirmations, notifications, analytics and dashboard, recurring messages, and more. But the best part is that it allows you to do all this via two-way text messaging which is the number one source and preferred channel of patients for communication. 

FAQs

Which software do healthcare professionals use for scheduling?

Healthcare professionals prefer using Emitrr, which is the best scheduling software for healthcare professionals designed by keeping electronic health records (EHR) in mind. Other than scheduling, Emitrr also offer additional features, such as two-way texting, reputation management, etc., making it an ideal choice. 

How much does a good healthcare scheduling software cost?

Healthcare scheduling software can range anywhere between $0 – $150 a month, depending on the features you want and the software company that you are choosing. 

Which is the best scheduling software for healthcare?

Emitrr is the best scheduling software for healthcare because of its affordable pricing, extensive features, excellent customer support, and seamless integration with EMR/EHR tools. 

With healthcare scheduling software, you can now stop worrying about wasting precious time on appointment bookings and cancellations and rather focus on providing good patient care. After comparing the eight best options based on different types, we can conclude that SaaS healthcare scheduling software is the best kind of software for doctors and healthcare professionals who are expanding and want to benefit from a wide range of features currently and in the near future. 

Book a demo with Emitrr today and find out how it can be the best scheduling software for your healthcare facility.  

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