JustCall Alternatives: Compare Features, Pricing, Pros & Cons

Introduction 

VoIP phone systems are popular more than ever in today’s business realm. The sheer credit goes to the usability of VoIP phone services. Unlike traditional cable phones, VoIP phone systems are less expensive yet more equipped to handle your high business demands. 

Justcal is one such software in the market offering decent VoIP features. However, the JustCall software comes with its shortcomings. So, its customers are looking for software options that classify as good JustCall alternatives. if you are looking for better JustCall alternatives or want insights on good software that provides VoIP services, then this blog is just what you need! Get ready to take notes!  

Top 7 JustCall Alternatives

1. Emitrr 
2. Dialpad
3. Aloware
4. Phone.com 
5. Ooma    
6. Ringover 
7. RingCentral

Emitrr

The Emitrr software is one of the best JustCall alternatives out there. Emitrr is a Saas-based software that offers VoIP services and texting features altogether to businesses. Emitrr focuses on offering businesses an easy cloud-based phone system so they never miss a call from their customers. With Emitrr’s VoIP, customers get 99.99% uptime and top-notch customer support. 

Emitrr Features 

• Call forwarding feature through a key press to the phone number, extension, call queue groups, ring Everyone or to another call tree 
• With Emitrr’s VoIP, you can set up call groups with multiple extensions/team members
• Select and define call routing rupees for each call queue group 
• Customers get multiple transmission solutions in case of a missed call such as another extension, another number, or a call being transmitted to voicemail
• With Emitrr, you can set up multiple extensions for every individual 
• Emitrr allows you to set up user hours, user availability by day, or call forwarding rules for each user 
• You can set up VoIP to ring everyone or ring an extension during working hours or even after hours 
• With Emitrr’s VoIP, forward calls to the call tree/IVR system 
• Automatically record calls to get important information 
• Setup general business hours for ease of use 
• Send two-way personalized texts at a bigger scale  
• Send group texts for better team efficiency 
• Send bulk messages for business scalability 
• Import your contact list  with just a few clicks 
• Emitrr supports more than 1000+ integrations to sync data from your current CRM easily 
• Send automated texts, emails, and voice 
• Send personalized follow-ups to customers via texts and drip campaigns 

Emitrr Pros 

• Superior call quality 
• Strong connection 
• User-friendly interface 
• Good customer support 

Emitrr Cons 

• More features are coming soon!

Emitrr Support Channels 

• Phone
• Live rep
• Chat support
• Email
• FAQs
• Knowledge base

Emitrr Pricing 

Starts at $30 per month (You pay for what you use).

Dialpad 

Dialpad is a trustworthy VoIP platform and a decent JustCall alternative. Dialpad is an AI-powered app that focuses on good customer support and reputation building through strong customer connections. Its VoIP features are a one-stop destination for managing calls, queues, and voicemails. 

Dialpad Features 

• Dialpad offers to organize incoming calls 
• Dialpad offers basic recording capabilities. You can review recordings for better information-gathering
• Dialpad Call monitoring feature in real-time
• Dialpad also offers multichannel communication to support integration
• Dialpad supports VoIP connections to its clients 
• With Dialpad, users can avail of video conferencing capabilities 
• Easy integration with CRM platforms  

Dialpad Pros 

• Ample features

Dialpad Cons 

• Poor Communication flow often gets disrupted 
• Buggy conferencing features 
• Slow customer support 

Dialpad Support Channels 

• 24/7 (Live rep)
• Knowledge Base
• Chat
• Email/Help Desk
• Phone Support
• FAQs/Forum

Dialpad Pricing 

Starts at $15 per month for limited features. But the software offers different subscription packages

Aloware

Aloware is a cloud-based phone system and a very suitable JustCall alternative. Aloware’s digital phone system helps customers with VoIP, voicemails, call transfers, conference calls, and much more. This AI-powered software offers interactive and intuitive VoIP services to customers. 

Aloware Features 

• Easy call routing with efficiency 
• Aloware offers the detection of spam calls and robot spammers to prevent them from reaching your business lines 
• AI-powered intuitive IVR 
• Voicemail feature 
• Reporting and analytics to understand customer calls and potential leads 
• Call monitoring and recording to keep important information intact and never miss out on customer demands 
• IVR recognition 
• Automatic call distribution for quicker connection  

Aloware Pros 

• Quick navigation and easy layout 

Aloware Cons 

• Highly expensive 
• Some features lag a lot 

Aloware Support Channels

• 24/7 (Live rep)
• Knowledge Base
• Email/Help Desk
• Chat
• Phone Support
• FAQs/Forum

Aloware Pricing 

Starts at $50 per month. Other subscription-based prices are available as well. 

Phone.com 

Phone.com software is a cloud-based virtual phone system. Phone.com app is quite versatile and is available all across America. The app manages your voicemails, conferencing, fax, SMS, and more. Phone.com offers a variety of features for the smooth functioning of your business which makes it a tough JustCall competitor. 

Phone.com Features

• Business text messaging to help users communicate better 
• Call forwarding option to help users 
• Call recording options to record important calls 
• On-hold music for the users 
• Auto attendant feature 
• Call transfer to let the users have unhindered conversations 
• VoIP (Voice Over Internet Protocol) phone accessories and mobile services 
• Maintain business phone numbers with global reach functionality 

Phone.com Pros 

• Multiple call routing feature 

Phone.com Cons 

• Phone.com mobile app is very laggy
•  support staff team is very slow
• complex user interface 
• No basic texting capabilities are offered 

Phone.com Support Channels 

• Knowledge Base
• Email/Help Desk
• FAQs/Forum
• Chat
• Phone Support
• 24/7 (Live Rep)

Phone.com Pricing 

Phone.com has different pricing subscriptions. The most basic one starts from $12.74 monthly.

Ooma    

Ooma software is a very popular VoIP provider platform that focuses on connection capabilities between employees and clients. Ooma software is a very flexible app which makes it a great fit for a JustCall alternative. 

Ooma  Features

• Employee Directory to maintain an easy contact list of employees
• Call Monitoring to monitor call connection and performance 
• IVR/Voice Recognition feature 
• Call Transfer and Call Recording for the ease of clients 
• Automated Attendant to never miss an important call 
• Call Logging to keep track of clients and potential leads 
• Easy mobile access
• Call Routing for better quick connection 
• Virtual Call Center
• Video Conferencing for more interactive calls 

Ooma Pros

• Ease of setup
• Good call quality 

Ooma  Cons 

• Login issues 
• Slow customer support 

Ooma  Support Channels 

• Chat
• Email/Help Desk
• FAQs/Forum
• 24/7 (Live rep)
• Phone Support

Ooma  Pricing 

The Ooma software starts at $19.95 per month. However, there are different subscription packages for the number of features offered. 

Ringover 

Ringover is an AI-powered software that offers VoIP services for driving more sales to your businesses. Ringover allows you to engage with customers in 110 countries, making it a good choice as a JustCall alternative. It delivers on-point analytics to help you understand your business demands easily. 

Ringover Features 

• Efficient Call Recording to not miss any important information 
• Call Routing for better connectivity 
• Use Call Logging to keep track of your phone calls 
• Easy Call Transfer
• Use Contact Management to handle all your client’s numbers 
• Reporting/Analytics to know your business needs and demands 
• Chat/Messaging feature for better productivity  
• CRM integration 
• IVR/Voice Recognition
• Call Monitoring to help you understand call quality 
• Queue Management

Ringover Pros 

• Smooth user experience 
• This software runs smoothly on all devices 

Ringover Cons 

• Delay in VoIP calling 
• Weak connection

Ringover Support Channels 

• Phone Support
• Knowledge Base
• Email/Help Desk
• Chat
• FAQs/Forum

Ringover Pricing

Ringover platform has three pricing plans. The most basic one, with limited features, starts at $29 monthly. 

RingCentral 

RingCentral software’s RingEX focuses on setting up trusted communication between businesses and clients. RingCentral is a competent JustCall replacement as it offers AI-powered conversations. RingEX allows you to make business calls, voice messages, faxes, and text messages from any part of the world. 

RingCentral Features

• Call Center Management feature to manage calls and voicemails easily 
• Call Transfer system to keep the workflow going even in the absence of an employee
• Reporting/Analytics to keep track of potential leads 
• Call Monitoring to monitor and analyze conversations 
• call recording and caller ID 
• Call Routing feature 
• Automatic Call Distribution for better client handling 

RingCentral Pros

• Intuitive software 
• flexible price 

RingCentral Cons 

• Bad customer support 
• Issues with SMS setup 

RingCentral Support Channels 

• Email/Help Desk
• Phone Support
• Chat
• FAQs/Forum
• Knowledge Base
• 24/7 (Live rep)

RingCentral Pricing 

RingCentral software joggers different subscription packages. The most basic one starts at $20. 

Why Should You Switch To A JustCall Alternative? 

JustCall is a decent software that offers VoIP services and multi-functionalities around it. But the software has been troublesome to customers lately. That is why customers want a better JustCall alternative.

Let’s discuss some persistent issues of the JustCall software:

Difficult to use 

The users didn’t have a pleasant experience while using JustCall. Users complained that the JustCall software has a lot of glitches and the user interface is complex and unresponsive at times. This made them want to switch to another JustCall alternative.

Issues with JustCall pricing

Customers who worked with justCall pointed out its high pricing. The Clients who felt satisfied with the JustCall app were not happy with its high pricing. The unjust pricing made them look for newer JustCall competitors. 

Faulty Features

• Features like Message History, and automated texts glitch from time to time 
• The JustCall product is overall expensive for the limited features it offers 
• The sound quality is poor and the connection is often unstable even after call routing 
• No option for clients to look for message history
• No option for clients to look for message history

Weak call quality 

The quality and even the connection of calls over VoIP is extremely weak. The customers complained that many of their clients complained about poor call quality but the support team of JustCall couldn’t solve the call issues on time.  

Buggy software   

Customers don’t get message notifications or VoIP call incoming updates. The SMS box doesn’t get refreshed on time so new messages are often missed by the customers. The customers pointed out that the extensions also don’t work. The JustCall app features don’t work properly and the contacts list also has glitches 

Inadequate customer support 

Customers who felt satisfied with the platform still complained about poor customer service. Many customers felt that slow and inadequate customer support affected their business workflow with JustCall software. Also, the customers found the service extremely unprofessional at the time of crisis in the software.

Why Is Emitrr The Best JustCall Alternative?

Emitrr software focuses on all the points like good call quality, efficient customer support, and features under affordable pricing which is missed by the JustCall software. This is why Emitrr emerges as a great JustCall alternative for business scalability.  

Top-notch customer support 

Emitrr emerges as a strong JustCall replacement because of its top-notch customer support. Review platforms like Capterra, and G2 have rated Emitrr’s customer service complete 5 stars. Emmitrr offers 24/7 customer support so that clients’ queries can be solved round-the-clock.

Transparent pricing 

Emitrr software is highly affordable and starts at just $30 monthly. Emitrr doesn’t have any binding contracts or annual contracts. Emitrr doesn’t have any hidden charges so customers can enjoy the features of Emitrr without being charged extra. 

1000+ integrations 

Emitrr offers integrations with 1000+ CRM platforms. Emitrr’s team integrates the business’s contact list without any data inconsistencies. 

Excellent call quality 

Emitrr offers top call quality with 99.99% uptime under its VoIP functionalities. Emitrr has multichannel routing and transmission to maintain the call’s quality. 

Top-grade texting capabilities 

Along with VoIP features, Emmitrr offers excellent texting options. With Emitrr you can have personalized texting, group texting, auto-responders, missed-call-to-text, and much more. 

JustCall Alternatives FAQs 

Conclusion 

After this long and detailed discussion, we have Emitrr as our best pick.  After weighing all the important parameters, we can clearly see Emitrr stands at the top as the winner. 

So are you ready to make a switch from JustCall to Emitrr?

Book a demo and get the best deal for your needs!