Klara Pricing: Features, Best Alternative & More

Introduction to Klara Pricing

Are you a healthcare professional exploring Klara’s pricing to see if you can implement it to improve patient communication and engagement for your practice? We got you!

Klara is a HIPAA compliant platform that offers both monthly and annual billing options to its users but unfortunately, it has not disclosed its pricing plans for customers to assess. If you wish to explore the Klara pricing plans, you need to book a demo to request a quote. 

Having said that, here are some key features that Klara offers, and depending on the plan you choose you may be able to access a few or all: 

• Appointment reminders 
• Call to text 
• EHR integrations
• Messaging
• Webchat 
• Broadcast messaging 
• Voicemail transcription 

Klara Pricing vs Emitrr Pricing: A Comparison

While there is no information available on Klara’s pricing, we get that you want a HIPAA compliant software that helps you improve patient care and communication by reducing manual tasks such as appointment scheduling, a software that helps you reduce no-shows, allows you to automate responses, and just save time in general so that you can focus on other aspects of patient care. One of the most affordable and best Klara alternatives that you can consider implementing is Emitrr– a robust patient communication software. Let us have a look at the pros and cons of Klara and compare it with Emitrr’s pricing and features to help you make the right decision. 

Klara Pricing

Since Klara’s pricing is unavailable we went through customer reviews on sites like Capterra, and G2, to  what are the overall pros and cons of Klara are:

Pros of Klara Pricing

• Ease of use: Klara users like how easy it is to use the platform. Training time is limited and the tool is very easy to get a hang of.
• Useful messaging capabilities: Klara offers many messaging features such as broadcast messaging, webchat, call to text, etc. that customers love. 

Cons of Klara Pricing

• Expensive pricing: Even though Klara has not clarified their price, thanks to a few users, we at least have an idea as to whether the platform is expensive as per the industry standards. Many customers have highlighted that Klara is quite expensive when compared to other software. 
• Limited access to live support: The biggest issue Klara customers have with the platform is that they offer email support but do not always offer live support access. We guess they offer live support with their top plans, which may be not something every practice can afford. Because of the absence of live support, the resolution of a lot of issues takes time and causes stress.
• Many system errors: We found multiple users highlighting different kinds of system errors with Klara. Some common issues include poor integration with external EHR, errors when merging accounts, issues in message delivery, etc.
• Message delivery issues: A lot of reviews show that users face issues with message delivery, and the worst part is there is no way to tell if a message was even delivered or not.
• Limited integration with EMR software: One of the most common complaints that Klara users have is that Klara integrates with very few EHR systems. Plus, there are limitations to how much you can do with these integrations. The collaboration capability it offers with EHR is limited; users are forced to copy-paste details from one system to another. 

Emitrr Pricing

Although Klara’s pricing is not exactly clear, we do know that Emitrr’s pricing is quite affordable compared to Klara.

Emitrr offers three pricing plans for its users: Standard, Pro, and Enterprise. These Emitrr pricing plans also depend on the number of messages you wish to send. Here’s a detailed breakdown of the Emitrr pricing plans: 

Number of message credits	Standard	Pro	Enterprise
500	$42 per month	$45 per month	Contact Sales for a customized quote.
1000	$68 per month	$73 per month
2000	$110 per month	$118 per month
3000	$138 per month	$148 per month
5000	$210 per month	$225 per month
7500	$315 per month	$337 per month
10000	$420 per month	$450 per month
15000	$486 per month	$522 per month
20000	$540 per month	$580 per month
30000	$741 per month	$796 per month
40000	$876 per month	$941 per month
50000	$1011 per month	$1086 per month
100000	$1820 per month	$1960 per month

Note: 

• You only pay for what you use. This pricing is based on the number of messages that you want to send out per month. You can contact sales if you are a large enterprise and want a personalized quote based on your use case. 
• If you’re a healthcare business, then you need to pay an additional $200 fee that will give you access to all advanced automations you require. 
• If you require AI capabilities, you can upgrade from Standard to Pro plan. 

Key features: 

• Shared SMS inbox: Share your business sms inbox with your team, assign chats, reply to conversations, add notes, and more. 
• Two-way text messaging: Allow your patients to seamlessly text you back for better engagement with two-way texting.  
• Group chat: Start a group chat and allow group members to reply normally or individually on a group thread. 
• Webchat: Allow website visitors to start a chat with you by adding Emitrr’s web chat widget to your website.  
• Mass/bulk messaging: Communicate changes in appointment schedule or send any other important notifications to all your patients at once with mass texting.  
• Chrome extension: Don’t worry about switching between tabs simply install Emitrr’s Chrome extension and access all features easily. 
• Voicemail transcription: Get a crisp summary of your voicemails and save time by avoiding listening to the entire call. 
• VoIP: Reduce cost by implementing our VoIP phone system and manage patient calls better with features like call routing, call queuing, call recording, call transfer, etc.  
• SMS marketing: Do SMS marketing for your healthcare practice by using features like drip campaigns, free sms templates, and more. 
• Contact management: Manage your contacts easily with easy import and export options, seamless integration with 500+ external tools, etc.  
• AI assistance: Get AI driven assistance to automate repetitive work with Emitrr’s AI features like:  

• Auto responses 
• Message translation
• Message tuning 
• AI rule engine 

How Emitrr Offers Better Value for Money as Compared to Klara?

After reading Klara’s customer reviews, we noticed that its pricing is more on the expensive end and is not suitable for small or medium-sized healthcare practices. 

So why settle for less when you could choose a better alternative at a more affordable price? Here’s why we believe Emitrr might be a superior patient communication and engagement tool for your healthcare practice irrespective of your size:

Affordable & straightforward pricing

Emitrr’s pricing is straightforward and simple, no gimmicks, no manipulation. We offer three pricing options to users: Standard, Pro, and Enterprise. The pricing plans also depend on the number of messages you wish to send. Check out the above section for a detailed breakdown of the Emitrr pricing plans. 

VoIP capability

Emitrr also offers VoIP features along with texting functionality, making it an all-in-one communication channel for your healthcare practice. You can choose VoIP functionality if you want and get access to features like IVR, call transcription, missed call auto text, conference calls, access management, HIPAA compliance, and more. Or you can just stick to texting, no pressure whatsoever. 

AI-driven messaging

While both platforms offer SMS capabilities, Emitrr goes a step further with AI-powered messaging that automates responses, follows up with customers, and manages bulk messaging efficiently. Klara’s SMS features are more basic, with limited automation.

Watch this quick video to see what AI in healthcare is exactly:

The Ultimate Guide To AI in Healthcare | Know This Before Getting Started With AI

No hidden charges

Emitrr is committed to transparency and does not impose any hidden fees, including training or setup costs. All expenses are clearly outlined during the onboarding call, so customers know exactly what their monthly costs will be. This clarity helps ensure that your business budget remains unaffected by unexpected charges.

Pay for what you choose

If you’re hesitant to pay for features you don’t use, we’ve got you covered. Simply reach out to Emitrr’s team to create a customized package that includes only the essential features for your business, ensuring you only pay for what you truly need.

Secure Texting

One of the best features of Emitrr is that it allows you to enable secure texting, which enables a private session between you and the patient so that you can communicate confidential patient details without any worries. Take a look at this quick video to understand how Emitrr’s secure texting function works:

How to Send Secure Texts Through Emitrr?

Easy Integration with EHR Software

While Klara’s basic plan lacks integration options, users have noted that the integration process can be time-consuming and complex. In comparison, Emitrr seamlessly connects with over 500 software and EHR systems such as AthenaHealth, Dentrix, Denticon, Eaglesoft, etc. ensuring that your customer data syncs effortlessly and your healthcare operations run smoothly without interruption. 

Unparalleled customer support

Emitrr boasts a perfect 5/5 rating on Capterra, highlighting our commitment to exceptional customer support. With Emitrr, you’ll never feel stranded; our support team is available 24/7, ensuring you receive prompt and effective solutions to any challenges you may encounter.

FAQs

Conclusion

To conclude, Klara comes at a high price tag with minimum texting features and poor integration with EHR systems. If you want something more affordable irrespective of your practice size and specialization, then Emitrr is a way better choice in terms of pricing, value for money, features, and customer support, among other things. Book a free demo call with Emitrr today to make the switch without breaking the bank.