4.9 (400+
reviews)
Introduction Luma-Health Pricing
Are you a healthcare provider or a clinic owner, exploring Luma Health and wondering if it is worth the pricing for the features and capabilities that it offers? If yes, then trust me, you are not alone!! With plenty of patient communication and engagement software in the market, it gets very difficult to find the right solution that won’t break the bank and offers all the features and capabilities that your healthcare practice needs. In this blog, we are going to discuss everything about Luma Health pricing, its features, pros and cons, and also a look at a better alternative that offers more value for your money, helping you make an informed decision for your healthcare practice. So let’s get started!!
Luma-Health Pricing
Luma Health has not disclosed its pricing openly as it follows a custom-based model, which means that you need to contact the sales team of Luma Health to get a price that suits your healthcare practice based on the size, number of providers, and required features of your healthcare organization or practice.
However, some websites have mentioned that Luma Health’s pricing generally starts around $250/month and can also go up depending on the number of users and modules included.
Here’s a quick look at what Luma Health actually offers:
Key Features of Luma Health:
- Automated patient appointment reminders
- Digital patient intake forms
- Two-way patient messaging
- Recall and reactivation campaigns
- Patient feedback collection
- Integration with EHR systems (Epic, Athena, etc.)
While these features are valuable for mid-sized and large practices, Luma Health pricing and structure often make it less accessible for smaller clinics or single-provider setups.
Where to Find Pricing Information
Capterra: Capterra offers an extensive overview of Luma Health, which also includes customer reviews and feature comparison as well but when it comes to detailed Luma Health pricing, it is not disclosed publicly.
G2: Just like Capterra, G2 also offers insights related to Luma Health features, pros, cons, reviews, and everything, but detailed Luma Health pricing is not provided on this platform as well.
Luma-Health Pricing vs Emitrr Pricing: A Comparison
Luma Health Pricing Pros & Cons
Luma-Health Pricing Pros
Enterprise-Ready Solution
Luma Health’s platform is specifically designed to handle a high volume of patients and complex workflows. The scalability of LumaHealth and extensive integration options make it an ideal choice for hospitals or multi-location practices.
Customizable Packages
By now, it is clear that Luma Health offers quote-based pricing; hence, large practices can customize the solution as per their needs and requirements, whether it is for its advanced scheduling, patient surveys, or specific automation modules.
Solid EHR Integrations
Luma Health offers ample integration with popular EHRs like Epic, Athenahealth, Cerner, and more, which help healthcare practitioners streamline patient communication and reduce data silos.
Luma-Health Pricing Cons
Lack of Pricing Transparency
When it comes to access to Luma Health pricing, it is not publicly mentioned, which also means that for small practices, it is quite difficult to find the estimated cost or compare value before engaging in a long sales call.
High Entry-Level Cost
As some of the review sites say that Luma Health pricing starts around $250/month. For larger healthcare organizations, this might seem reasonable, but for small or single-provider clinics, it can be a significant expense.
Limited Flexibility for Small Teams
If a small practice wants to opt for this platform, then in the Luma Health pricing basic plan, you will get the minimum features, and if you want advanced automation or patient engagement tools, they are locked behind higher-tier or custom plans, which makes it a bit expensive, especially for a team with fewer resources.
Long Onboarding and Contract Periods
Several user reviews also indicate that Luma Health’s onboarding process is lengthy and can take a lot of time, which in turn delays implementation. Additionally, customers are often required to sign long-term contracts, which can be restrictive.
Emitrr Pricing
Emitrr is an AI-powered communication platform that is designed to help healthcare organizations offer seamless patient communication and improve engagement. It not only automates but also streamlines communication and supports growth. Whether you are a large healthcare practice or a solo provider, Emitrr makes day-to-day workflow effortless.
Unlike Luma Health, which has not disclosed the pricing, making it less transparent, Emitrr offers two straightforward pricing plans with no hidden charges. In these two affordable pricing it offers you are comprehensive all-in-one platform that can help you from managing your communication to establishing a strong online reputation. An affordable, user-friendly, and HIPAA-compliant platform that adheres to all the regulatory requirements.
| Plan Type | Monthly Price | Annual Price |
| Standard | $45 pm | $495 |
| Pro | $64 pm | $704 |
Key Features of Emitrr
- Two-way HIPAA-compliant texting and calling
- AI-powered assistant
- Automated appointment reminders and confirmations
- Patient feedback and review collection
- Missed-call text back automation
- Shared team inbox for seamless communication
- Free number porting and onboarding support
- Unlimited users and 5 phone lines included
- Advanced automation workflows (recall campaigns, reactivation, etc.)
- Integration with EHR/EMR and CRM systems
- Smart AI tools for review management and responses
- VoIP phone system with call routing, call transfer, and call recording
- Multi-location management
- Advanced reporting and insights dashboard
- Priority customer support
- API access for custom integrations
How Does Emitrr Offer Better Value For Money Than Luma-Health?
When we talk about comparing Emitrr and Luma Health pricing, Emitrr clearly stands out. Here’s why:
Transparent, Straightforward Pricing
Emitrr offers transparent and straightforward to ensure there are no sudden surprises. During the onboarding process, you will be clearly explained everything in detail so the customers have a clear idea of what the monthly cost will be. This kind of transparency makes sure the healthcare organization does not get any last-minute billing shocks.
Pay For What You Choose
Every healthcare organization is different, and so are their needs, and every healthcare business certainly does not require an extensive or complete suite of features, and Emitrr understands this; hence, it gives you the capability you customize your plan as per your requirements. You can communicate with the respective team, create a structure of what you actually need, and get the pricing package that actually reflects your actual usage
Lower Cost, Same (or More) Features
Emitrr offers extensive features and functionalities such as automation, two-way texting, review and reputation management, HIPAA compliance, and more at a fraction of Luma Health’s pricing, which makes it an ideal option for practices that want robust features without the heavy subscription cost.
Unlimited Users at No Extra Cost
Luma Health pricing charges per provider or per user but this is not the case with Emitrr, the best Luma Health alternative as it allows unlimited users on most of its plans which also means that your entire team can use the platform without worrying about the extra charges. n addition, you also get up to 5 phone lines free, and if you need more, they’re available for just $5 each.
Unparalleled Customer Support
Emitrr is known for offering robust support to its customers from onboarding to resolving technical issues. You will get support that gives you a resolution within minutes. Because of its robust support, it has received a 5-star rating on some of the reputable platforms, such as Capterra.
Seamless CRM Integrations
When it comes to integrating with other software, Emitrr excels and offers seamless integrations with any third-party tool, so that you do not have to juggle between multiple platforms. From data sync to accessing patient information with Emitrr, it’s effortless.
Frequently Asked Questions
No, Luma Health has not disclosed its pricing publicly. It follows a custom quote-based pricing model, meaning you’ll need to contact their sales team to get a personalized quote.
While Luma Health doesn’t publish official pricing but some third-party review websites mention that its plans start around $250 per month.
Luma Health is designed to be fully HIPAA compliant. They implement technical, administrative, and physical safeguards and support signing a Business Associate Agreement (BAA).
No, Luma Health is typically designed primarily for larger healthcare organizations and multi-location setups.
Emitrr offers transparent and straightforward pricing with no hidden costs. Unlike Luma Health, it is a scalable solution that offers customizable packages and provides similar or more advanced features at a much lower cost.
Absolutely. Emitrr offers seamless integrations with popular CRMs, EHRs, and other third-party tools, making data synchronization and patient management effortless across platforms.
Conclusion
When the question is which one to choose between Luma Health and Emitrr, the difference is not just in pricing but also in overall value, flexibility, and user experience. Luma Health is indeed a capable platform, but it is built primarily for large healthcare organizations. Its pricing is not transparent, and the onboarding process is lengthy. Many advanced capabilities are accessible only with higher-tier plans. For smaller practices, this often means paying more for features they may never fully use.
Emitrr, on the other hand, is built to cater to every business irrespective of their size. From solo providers to multi-location clinics, it is a comprehensive communication platform that is not only powerful but also affordable. While Luma Health may work for large enterprises with deep pockets, Emitrr delivers more value, more flexibility, and a far better experience for modern healthcare practices looking to grow efficiently.
If you are looking for a scalable platform, customization, and an all-in-one solution, Emitrr is the clear winner. Book a demo to explore more!!