Top 10 MyFax Alternatives for Your Business

Introduction

Businesses today are embracing smarter, faster, and more secure ways to communicate. Faxing, once dependent on bulky machines and phone lines, has now evolved into cloud-based digital solutions that offer convenience, flexibility, and compliance with modern data regulations.

MyFax has long been recognized as a reliable online fax service that helped organizations transition from traditional faxing to digital workflows. It simplified document exchange through email and mobile, making it a preferred tool for small and mid-sized businesses for years.

However, as technology and business needs continue to evolve, many users find that MyFax lacks certain modern capabilities like automation, integrations, and scalability. This has led to growing interest in exploring MyFax alternatives, MyFax competitors, and advanced replacements to MyFax that deliver better value, enhanced security, and integrated communication experiences for 2025 and beyond.

What is MyFax?

MyFax is an online faxing service that enables businesses to send and receive faxes via email, web, or mobile devices, eliminating the need for traditional fax machines or phone lines. It streamlines document exchange, enhances workflow efficiency, and supports secure communication for modern businesses operating in a fast-paced, digital environment.

MyFax Features

• Online Faxing: MyFax allows users to send and receive faxes through its secure online portal, eliminating the hassle of paper, phone lines, or physical machines. This digital process not only enhances efficiency but also supports environmentally friendly business practices by reducing paper waste and resource consumption.
• Email-to-Fax and Fax-to-Email: With MyFax, users can conveniently fax documents by attaching them to an email. Incoming faxes are automatically delivered as PDF attachments, ensuring easy access, quick downloads, and seamless sharing through email, helping businesses simplify communication and maintain organized digital records.
• Mobile App Access: The MyFax mobile app, available for Android and iOS devices, lets users send, receive, and manage faxes on the go. It’s ideal for remote teams and traveling professionals who require instant access to fax communication anytime, ensuring productivity beyond the office.
• Document Storage: MyFax securely stores all sent and received faxes in its cloud system, offering users convenient, centralized document management. This feature ensures easy access to past records, enhanced data security, and reliable backup for businesses that depend on organized digital document workflows.
• Dedicated Fax Number: Each MyFax subscription includes a personalized local or toll-free fax number, enabling companies to maintain a professional business identity. This ensures secure, direct communication channels for clients, partners, and vendors, strengthening credibility and improving customer trust.

MyFax Pros

• Easy to Use: MyFax features a clean, intuitive interface that simplifies online faxing for users of  all skill levels. Whether sending from the web or email, even non-technical staff can manage fax operations easily, saving time and improving overall productivity.
• Mobile Compatibility: The MyFax mobile app allows users to send, receive, and review faxes directly from their smartphones. This flexibility supports modern hybrid and remote work models, giving professionals the ability to manage essential fax communication anytime, anywhere, without being tied to an office.
• Paperless Workflow: MyFax promotes a completely digital document process by eliminating printing and scanning needs. This eco-friendly approach helps businesses reduce clutter, lower paper costs, and streamline operations while aligning with sustainability goals and efficient document management practices.
• Flexible Plans: MyFax offers several pricing options tailored for individuals, startups, and small businesses. These flexible plans suit different usage needs and budgets, allowing companies to scale faxing operations without long-term contracts or complex setup requirements, ensuring convenience and affordability.
• Reliable Delivery: MyFax provides dependable fax delivery with secure transmission channels and confirmation receipts for every fax sent. This reliability minimizes failed deliveries, builds trust in  HIPAA-compliant communication, and ensures sensitive business documents always reach recipients without delays or technical disruptions.

MyFax Cons

• Higher Cost Compared to Competitors: While MyFax offers essential online faxing tools, its pricing is higher than many modern alternatives. Competing platforms provide comparable or enhanced functionality at more affordable rates, making MyFax less attractive for budget-conscious users or small organizations seeking long-term value.
• Limited Integrations: MyFax does not offer extensive integrations with widely used business tools like CRMs, EHR systems, or cloud automation platforms. This limitation reduces workflow efficiency and prevents seamless data synchronization, especially for businesses relying on integrated digital ecosystems.
• Outdated Interface: Users often describe the MyFax interface as dated and less intuitive compared to newer digital faxing platforms. The dashboard lacks modern navigation and usability enhancements, resulting in a less efficient and engaging user experience for daily operations.
• Customer Support Delays: Several users report slow responses from MyFax’s customer service team, particularly for technical or billing concerns. Limited live support availability and delayed email replies can frustrate users who expect faster resolutions and consistent assistance.
• Limited Compliance Features: MyFax does not prioritize advanced data protection or regulatory compliance features. For businesses requiring HIPAA-Compliant Virtual Faxing, this can pose challenges in secure document handling and maintaining trust and legal standards.

MyFax Pricing

MyFax offers three subscription plans: Home Office ($12/month), Small Business ($25/month), and Power User ($45/month). Each plan includes equal send and receive limits, starting at 100 pages. New users get discounted first-month pricing, making the initial trial more affordable for small business owners.

MyFax Integrations

MyFax integrates mainly with email platforms like Outlook and Gmail, allowing fax-to-email and email-to-fax functionality. It also supports limited cloud storage within its portal but lacks native integrations with Google Drive, Dropbox, or CRMs for advanced workflows.

MyFax Customer Support Channels

MyFax offers support through email, live chat, and an online knowledge base. While the website includes FAQs for common issues, users have reported occasional delays in response times and limited real-time troubleshooting options for urgent problems.

MyFax Ratings and Reviews

On Capterra, MyFax holds a 3.4/5 rating based on user feedback praising its simplicity but criticizing customer support. On Trustpilot, it averages 3.8/5, reflecting mixed experiences some users appreciate its reliability, while others report billing issues and outdated features.

Why Do Businesses Seek a MyFax Alternative?

Many organizations are transitioning from MyFax to other digital fax services due to cost concerns, limited integrations, outdated technology, and the growing need for better compliance, automation, and enhanced user experience in today’s business environment.

Higher MyFax Cost Compared to Competitors

MyFax’s pricing structure can feel expensive compared to newer competitors that offer more pages, advanced features, or discounts for annual plans. Businesses often prefer cost-effective platforms that provide better scalability and value for long-term faxing needs.

Limited Integrations with CRMs and Cloud Tools

Modern businesses expect fax solutions to integrate seamlessly with tools like Salesforce, HubSpot, Google Drive, and EHR systems. MyFax falls short in automation and connectivity, limiting its usefulness for organizations managing complex, multi-platform workflows.

Outdated Interface or Slow Performance

Many users report that MyFax’s interface looks dated and lacks essential modern features such as e-signatures, AI-driven workflows, and real-time tracking. Its slower navigation and limited automation make it less appealing compared to newer, agile fax solutions.

Poor Mobile Experience

Although MyFax has a mobile app, users find it basic and occasionally unreliable. Competing apps now offer advanced features like document editing, push notifications, and instant status tracking—capabilities MyFax has yet to fully implement for an optimized experience.

Limited Customer Support

Customer feedback frequently highlights delayed response times, difficulty in reaching live agents, and inconsistent issue resolution. These support limitations reduce customer satisfaction and prompt businesses to switch to alternatives offering 24/7 assistance and faster resolution processes.

Need for Compliance and Security Improvements

In industries like healthcare, finance, and legal services, strong compliance standards such as HIPAA and GDPR are mandatory. MyFax lacks advanced encryption and compliance certifications, driving organizations to adopt more secure, regulation-ready faxing platforms.

What Features To Look For In a MyFax Alternative?

When choosing a replacement to MyFax, businesses should look for security, scalability, and automation capabilities. The right solution should enhance compliance, streamline workflows, integrate easily with existing tools, and offer better overall value and support for growing organizations.

HIPAA and GDPR Compliance

Choose a faxing solution that complies with HIPAA and GDPR standards, ensuring sensitive data is encrypted and securely transmitted. This is vital for industries like healthcare, legal, and finance, where privacy and data protection are non-negotiable.

Cloud and EHR/EMR Integrations

Modern fax platforms should integrate seamlessly with CRMs, EHR systems, and cloud storage tools like Google Drive, OneDrive, and Dropbox. This simplifies document sharing, enhances workflow automation, and allows teams to manage communications from a single connected platform.

Multi-Device Access (Mobile and Desktop)

Ensure your fax solution supports access from smartphones, tablets, and desktops. Cross-device functionality enables employees to send, receive, and manage faxes from anywhere, increasing flexibility and maintaining productivity in hybrid or remote work environments.

Advanced Security and Encryption

Look for solutions that offer end-to-end encryption, secure storage, access control, and detailed audit trails. These features safeguard confidential business information, support comprehensive secure document management systems, and prevent unauthorized access or data breaches during fax transmission and storage.

Cost-Effectiveness

A good MyFax alternative should provide transparent pricing, generous page limits, and minimal overage fees. Options for annual billing discounts and scalable plans can help reduce long-term costs while delivering maximum value for businesses of all sizes.

Customizable Workflows

Select a fax service that supports workflow customization — from automated inbound routing and notifications to multi-user access and centralized inboxes. Such flexibility allows teams to create processes that align with their communication needs.

Automation and AI Capabilities

Fax solutions with automation and AI can streamline communications by auto-sending reminders, routing messages, and reducing manual effort. These intelligent tools save time, boost productivity, and ensure smooth information flow across departments.

Scalability for Growing Businesses

An ideal MyFax replacement should support expansion, including multi-user access, team-level permissions, and additional fax numbers or locations. This ensures the platform grows alongside your business without requiring complex setup or migrations.

24/7 Customer Support and Good Reviews

Round-the-clock customer service is essential for quick issue resolution. Choose a provider with multiple support channels, positive customer feedback, and a proven record of responsive, professional assistance.

Free Trial Availability

A free trial lets businesses evaluate key features, usability, and integration compatibility before committing. Testing firsthand ensures the chosen MyFax alternative aligns perfectly with your operational and communication workflows.

Want to learn all the essentials of HIPAA and why it matters? This insightful video explains everything you need to know. Watch now:

10 Best MyFax Alternatives

Choosing the right MyFax alternative ensures your business benefits from modern faxing, better integrations, stronger security, and automation. Here are ten leading alternatives to MyFax offering superior features and value.

1. Emitrr
2. eFax
3. FaxBurner
4. HelloFax
5. MetroFax
6. Fax.Plus
7. CocoFax
8. SRFax
9. RingCentral Fax
10. iFax

1. Emitrr

What is Emitrr?

Emitrr is a comprehensive communication automation platform that integrates faxing, texting, calling, voicemail, and analytics into a single, secure system. It’s a HIPAA-compliant MyFax alternative, perfect for healthcare and service-oriented businesses looking to automate communication, streamline workflows, and enhance client engagement through multi-channel connectivity and intelligent data management.

Key Features

• HIPAA-Compliant Faxing: Ensures all faxed documents meet HIPAA standards, maintaining the highest level of data privacy and security across all healthcare and business communications.
• Smart Integrations: Seamlessly connects with EHR/EMR systems, CRMs, and cloud platforms to automate workflows and sync data efficiently across departments and teams.
• Automated Reminders: Sends timely appointment reminders templates and follow-ups through text or fax, helping businesses reduce no-shows and improve customer experience.
• Multi-Channel Messaging: Offers fax, SMS, voice, and voicemail from one dashboard, simplifying client communication and keeping records organized and accessible anytime.
• Real-Time Analytics: Provides actionable insights and performance tracking, allowing teams to measure communication success, monitor efficiency, and improve engagement strategies.

Pros

• Highly secure and fully compliant with HIPAA and GDPR standards for safe data handling and document exchange.
• Combines faxing, texting, and automation tools to improve workflow efficiency and reduce manual communication efforts.
• Tailored for healthcare, dental, and service industries needing secure, multi-channel client communication.
• 24/7 customer support ensures quick resolution, smooth onboarding, and continuous workflow optimization for all users.

Cons

• More advanced features are being added continuously.

Pricing

• Standard Plan ($20/user/month): Best for small to mid-sized practices, it includes HIPAA-compliant faxing, scheduling, automated reminders, secure messaging, and essential integrations for streamlined communication.
• Professional Plan ($35/user/month): Designed for larger or multi-location organizations, it adds advanced analytics, AI-powered automation, and deep CRM/EHR integrations for enhanced efficiency and compliance.

Ratings

• 4.8 out of 5 stars on G2

Support Channels

• Available via live chat, phone, email, and 24/7 support ticket system for continuous assistance.

Access & download free fax cover sheet templates

2. eFax

What is eFax?

eFax is a leading online fax service that enables users to send and receive faxes through email, web, or mobile devices. Known for its reliability and wide adoption, eFax caters to individuals, small businesses, and enterprises seeking a secure, paperless faxing experience with robust storage, electronic signature, and mobile accessibility.

Key Features

• Email-to-Fax and Fax-to-Email: Send and receive faxes directly via email attachments, with support for multiple file formats and secure delivery.
• Cloud Storage: Automatically stores sent and received faxes in the cloud, making it easy to access, search, and download files anytime.
• Electronic Signatures: Add legally binding e-signatures to documents before sending, reducing the need for manual signing and scanning.
• Mobile App Access: Manage faxing tasks on-the-go using iOS and Android apps for convenient, flexible business communication.
• Large File Sharing: Share large files (up to 3GB) securely without using third-party storage tools or email limits.

Pros

• Easy to use with reliable cloud storage.
• Offers secure and legally binding electronic signatures.
• Mobile-friendly, ideal for remote and hybrid workers.
• Suitable for both individuals and enterprises.

Cons

• Slightly higher pricing compared to newer competitors.
• Limited automation and integration options.
• Occasional delays in fax transmission during peak times.
• Customer support can be inconsistent across regions.

Pricing

• eFax Plus ($18.99/month for up to 5 users): Ideal for small teams, offering 150 pages sent and 150 pages received with basic online faxing features.
• eFax Pro ($24.99/month): Suitable for growing businesses, includes 200 pages each way, cloud storage, and electronic signature support for efficient digital faxing.
• eFax Protect ($50/month for 5 users): Designed for security-focused organizations, offering encrypted faxing, advanced privacy protection, and compliance-ready document handling.

Ratings

• 4.4 out of 5 stars on G2

Support Channels

• Support is available via live chat, phone, email, and a detailed help centre with guides, tutorials, and troubleshooting resources.

3. FaxBurner

What is FaxBurner?

FaxBurner is a cloud-based online fax service that lets users send and receive faxes instantly via email or mobile app. It’s designed for individuals, freelancers, and small businesses seeking a simple, affordable, and paperless faxing experience. FaxBurner provides temporary or permanent fax numbers and quick setup without complex configurations.

Key Features

• Instant Fax Numbers: Generate a free temporary fax number on-demand for quick, one-time faxing needs or opt for a permanent number with paid plans.
• Mobile App Faxing: Send and receive faxes directly through the FaxBurner app available for iOS and Android devices, offering instant access anytime, anywhere.
• Email-to-Fax: Easily fax documents by attaching files to an email and sending them to the designated FaxBurner address, ensuring seamless digital document exchange.
• Document Scanning: Capture documents using your smartphone camera and convert them into faxes instantly without needing a scanner or computer.
• Cloud Storage: Store sent and received faxes securely in the cloud for easy tracking and document management.

Pros

• Quick setup with free fax number availability.
• Highly mobile-friendly and easy to use.
• Ideal for light or occasional faxing needs.
• No hardware or installation required.

Cons

• Limited free plan with low page allowance.
• Lacks enterprise-grade integrations and analytics.
• Not ideal for high-volume or compliance-heavy businesses.
• Temporary numbers expire after limited use on the free tier.

Pricing

• Free Plan ($0/month): Includes a disposable fax number, 25 pages inbound and 5 pages outbound, email-to-fax and fax-to-email support.
• Professional Plan ($14.95/month): Provides a permanent toll-free fax number, 500 pages inbound and outbound, and full email-to-fax/fax-to-email functionality.
• Premier Plan ($24.95/month): Designed for higher-volume users with a toll-free number, 2,000 pages inbound and outbound, and complete email-to-fax/fax-to-email support.

Ratings

• Rating is not Unavailable 

Support Channels

• Support is available via email, contact form, and in-app help, with detailed FAQs and quick response times for troubleshooting and account assistance.

4. HelloFax

What is HelloFax?

HelloFax is a cloud-based fax service that integrates seamlessly with Google Workspace, Dropbox, and other cloud storage platforms. It allows users to send, receive, and sign faxes digitally without traditional fax machines. Ideal for small to medium businesses, it streamlines document workflows while providing secure, paperless, and legally compliant faxing solutions.

Key Features

• Cloud Integration: Connects with Google Drive, Dropbox, OneDrive, and Box for easy document access, storage, and faxing directly from your cloud accounts.
• Electronic Signatures: Digitally sign documents before sending, eliminating the need for printing, signing, and scanning, while maintaining legal compliance.
• Team Management: Manage multiple users, assign roles, and track fax activity for teams, improving collaboration and workflow efficiency.
• Secure Faxing: Uses encrypted transmission and secure storage to protect sensitive information and maintain compliance with data protection regulations.
• Web and Mobile Access: Send and receive faxes from both web portal and mobile apps, providing flexibility and convenience for remote users.

Pros

• Easy-to-use, modern interface suitable for small and medium businesses.
• Strong integration with cloud storage services.
• Supports legally binding electronic signatures.
• Facilitates team management and multi-user access.

Cons

• Limited mobile app functionality compared to competitors.
• Not ideal for very high-volume faxing needs.
• Some advanced automation features are unavailable.
• Pricing may be higher for extensive page usage.

Pricing

• Free Plan ($0/month): Provides 5+ free fax pages, 1 sender, international coverage, integrations with Dropbox, Google Drive, Microsoft Word, ability to edit & sign faxes, and secure cloud storage.
• Home Office Plan ($9.99/month): Includes 300+ fax pages per month, up to 5 senders, international coverage, cloud integrations, edit & sign faxes, secure storage, email-to-fax, receiving faxes, and multiple recipients.
• Professional Plan ($19.99/month): Offers 500+ fax pages, 10 senders, international coverage, cloud integrations, edit & sign faxes, secure storage, email-to-fax, receiving faxes, multiple recipients, and fax number porting.
• Small Business Plan ($39.99/month): Includes 1,000+ fax pages, 20 senders, international coverage, cloud integrations, edit & sign faxes, secure storage, email-to-fax, receiving faxes, multiple recipients, and fax number porting.

Ratings

• 4.5 out of 5 stars on g2

Support Channels

• Available via email, live chat, and help center, providing guidance, tutorials, and troubleshooting resources for users.

5. MetroFax

What is MetroFax?

MetroFax is an online fax service that allows users to send and receive faxes via email, web portal, or mobile app. Designed for small to medium businesses, it offers secure, cloud-based faxing, easy document management, and integration with popular platforms, providing a reliable, cost-effective replacement to traditional fax machines and services like MyFax.

Key Features

• Email-to-Fax and Fax-to-Email: Send faxes directly from your email and receive faxes as PDF attachments, simplifying workflow and reducing reliance on physical fax machines.
• Mobile App Access: iOS and Android apps enable fax management anytime, anywhere, allowing remote teams to send, receive, and track faxes on the go.
• Cloud Storage: Securely store all incoming and outgoing faxes in the cloud for easy retrieval, archiving, and audit purposes.
• Multiple Fax Numbers: Obtain local or toll-free fax numbers for multiple users or departments to streamline communications and maintain a professional image.
• International Faxing: Send faxes globally with support for multiple countries and secure delivery, expanding business reach beyond local borders.

Pros

• Easy-to-use interface with fast setup.
• Mobile-friendly for on-the-go faxing.
• Supports multiple users and fax numbers.
• Cost-effective for small and medium businesses.

Cons

• Lacks advanced workflow automation.
• Limited integrations with CRMs and cloud tools.
• Not ideal for very high-volume faxing.
• Reporting and analytics features are basic.

Pricing

• Pricing details for MetroFax aren’t currently available. Visit the website to learn more about plans, features, and custom options for your business needs.

Ratings

• Rating is not Unavailable

Support Channels

• Available via phone, email, live chat, and a comprehensive help center with FAQs, tutorials, and troubleshooting guides.

6. Fax.Plus

What is Fax.Plus?

Fax.Plus is a secure, cloud-based online fax service designed for individuals, small businesses, and enterprises. It enables users to send and receive faxes via web, email, or mobile apps without the need for a physical fax machine. With compliance to HIPAA, ISO 27001, and SOC 2 standards, Fax.Plus is suitable for industries like healthcare, legal, and finance.

Key Features

• Email-to-Fax & Fax-to-Email: Send and receive faxes directly from your email inbox, supporting Gmail, Outlook, and other major providers. 
• Mobile App Access: Manage faxes on the go with iOS and Android apps, allowing you to send, receive, and sign documents remotely.
• Cloud Storage Integration: Integrate with Google Drive, Dropbox, and Microsoft OneDrive to store and access your faxed documents securely.
• Team Collaboration: Assign multiple users and manage permissions, making it ideal for businesses with multiple departments or teams.
• Compliance & Security: Offers end-to-end encryption, audit logs, and compliance with HIPAA, ISO 27001, and SOC 2 standards.

Pros

• User-friendly interface suitable for both individuals and businesses.
• Supports international faxing without additional fees.
• Offers a free plan with up to 10 pages per month.
• Provides robust security features for sensitive information.

Cons

• Additional pages beyond the plan limit incur extra charges.
• Some advanced features are only available in higher-tier plans.
• Custom fax numbers may require an additional one-time fee.

Pricing

• Basic Plan ($6.99/month or $83.99 billed annually): Designed for individuals and small teams, this plan includes 200 free pages per month, one fax number, one member, and unlimited fax storage. Additional pages cost $0.10 each.
• Premium Plan ($13.99/month or $167.99 billed annually): Ideal for professionals and growing businesses. Includes 500 free pages per month, toll-free fax numbers, fax number porting, CSV export, and up to 90 pages per fax. Extra pages cost $0.07 each.
• Business Plan ($27.99/month or $335.99 billed annually): Suitable for teams, offering 1,000 free pages per month, multiple fax numbers, five members, team setup, admin console, Slack integration, and fax number management. Extra pages cost $0.05 each.
• Enterprise Plan ($79.99/month or $959.99 billed annually): Built for large organizations needing advanced security and scalability. Includes 4,000 free pages per month, unlimited members, SSO, HIPAA compliance with BAA, Fax.Plus API, data residency, and Zapier integration. Extra pages cost $0.03 each.

Ratings

• 4.7 out of 5 stars on G2

Support Channels

• Support is available via email, live chat, help centre, and community forum for all users.

7. CocoFax

What is CocoFax?

CocoFax is a reliable, cloud-based online fax service that enables individuals and businesses to send and receive faxes securely through email, web, or mobile devices. Known for its HIPAA compliance, encryption, and seamless integrations with cloud platforms like Google Drive and Dropbox, it’s ideal for modern, paperless communication.

Key Features

• Cloud Faxing: Send and receive faxes instantly via web, email, or app without needing traditional fax machines.
• HIPAA Compliance: Ensures security with encryption, audit logs, and compliance suitable for healthcare, finance, and legal industries.
• Cloud Integrations: Connects seamlessly with Google Drive, Dropbox, and OneDrive for document access and sharing.
• Multiple Fax Numbers: Supports multiple fax numbers for different departments or users under one account.
• Cross-Platform Access: Access CocoFax from desktop, mobile, or tablet for flexible and remote-friendly faxing.

Pros

• Secure and HIPAA-compliant for regulated industries.
• Easy integration with major cloud storage platforms.
• Multi-device access for flexible remote faxing.
• User-friendly setup with reliable delivery tracking.

Cons

• Limited team collaboration tools.
• Some features only available in higher-tier plans.

Pricing

• Lite Plan ($9.99/month or $4.99 billed yearly): Includes 60 pages, email-to-fax, mobile apps, and 24/7 customer support for basic faxing needs.
• Basic Plan ($14.99/month or $9.99 billed yearly): Offers 200 pages, unlimited secure storage, email and mobile faxing, and international coverage.
• Premium Plan ($24.99/month or $16.99 billed yearly): Provides 400 pages, Slack and G Suite integrations, fax number porting, and SMS notifications.
• Business Plan ($34.99/month or $24.99 billed yearly): Delivers 1,200 pages, admin controls, multi-user access, two-factor authentication, and advanced team management.
• Enterprise Plan (Custom pricing): Designed for large teams with unlimited members, CocoFax API, advanced compliance, and robust data security options.

Ratings

• 4.7 out of 5 stars on G2

Support Channels

• Support is available via live chat, email, and online help centre for users worldwide.

8. SRFax

What is SRFax?

SRFax is a trusted online fax service designed for businesses and healthcare providers that need secure, HIPAA-compliant faxing. It enables users to send and receive faxes via email, web, or mobile while maintaining high data privacy standards. Known for reliability, affordability, and strong encryption, it’s ideal for regulated industries.

Key Features

• HIPAA-Compliant Faxing: Ensures complete security and compliance for healthcare and financial institutions.
• Email-to-Fax and Fax-to-Email: Send and receive faxes directly from your email with simple attachments.
• Cloud Fax Storage: Provides encrypted, unlimited fax storage for easy document management.
• Multi-User Access: Allows teams to collaborate and manage faxes from a shared account.
• Custom Cover Pages: Provides professional communication tools with a HIPAA Compliant Fax Cover Sheet, ensuring secure and compliant transmission of sensitive documents.

Pros

• Excellent HIPAA compliance for healthcare and legal sectors.
• Affordable pricing with generous page limits and low overage fees.
• Reliable service uptime with strong encryption and data security.
• Easy email and cloud faxing for teams and individuals.

Cons

• Outdated interface compared to newer fax services.
• Lacks deep integrations with CRM or cloud collaboration tools.
• Limited mobile app functionality for on-the-go faxing.
• International faxing options could be expanded further.

Pricing

• Lite — $12.60/month: Includes 200 combined pages (sent and received). Supports multiple user accounts, authorized emails, and consolidated billing. Additional pages at $0.05 each.
• Basic — $16.05/month: Includes 500 combined pages. Offers secure faxing, multiple user access, and email authorization. Additional pages at $0.05 each. Annual savings of 15%.
• Basic Plus — $22.95/month: Includes 800 combined pages with unlimited authorized email addresses and multi-user access. Additional pages at $0.05 each.
• Standard Plus — $68.95/month: Includes 2,500 combined pages, ideal for medium-sized organizations. Allows multiple accounts and consolidated billing. Extra pages cost $0.05 each.
• Professional — $137.90/month: Includes 5,000 combined pages per month. Offers scalability, unlimited authorized users, and secure faxing for high-volume operations.
• Professional Plus — $275.75/month: Includes 10,000 combined pages. Designed for enterprise users requiring large-scale faxing, compliance, and team collaboration. Additional pages at $0.045 each.

Ratings

• Rating is not Unavailable

Support Channels

• Available via live chat, email, and phone during business hours for prompt assistance.

9. RingCentral Fax

What is RingCentral Fax?

RingCentral Fax is a cloud-based service that lets users send and receive faxes via web, mobile, or email, eliminating traditional fax machines. It offers secure transmission, supports local and toll-free numbers, and works seamlessly across devices, providing a convenient, flexible, and reliable faxing solution for businesses and individuals.

Key Features

• Multi-Device Faxing: Send and receive faxes from desktop, mobile app or email, enabling flexible, remote work. 
• Cloud & Storage Integration: Attach files from Google Drive, Dropbox, Box and others directly to fax transmissions. 
• Custom Fax Numbers: Use local, toll-free, or vanity fax numbers for professional communication and branding.
• Secure Transmission & Compliance: Fax transmissions use encryption and support regulated-industry standards like HIPAA.
• Fax Analytics & Logs: Track send/receive logs, view detailed usage, and manage multiple users and extensions.

Pros

• Strong multi-device access supports desktop, mobile and email workflows easily.
• Integrates with major cloud storage services for simplified document handling.
• Supports secure, compliant faxing suited for regulated industries.
• Scalable as part of the broader RingCentral communications suite.

Cons

• Core pricing may be higher than basic standalone fax-only services.
• Some users report setup and number porting require time and may be complex.
• Heavy emphasis on full UCaaS package means fax-only options may not feel streamlined.
• Occasional customer support challenges reported around billing or feature change.

Pricing

• Core — $20/month: Includes unlimited domestic calling, business SMS/MMS, and AI assistant for transcriptions and captions. Supports multiple devices, optional AI receptionist, and essential communication tools for small teams.
• Advanced — $25/month: Includes all Core features plus auto call recording, AI assistant for call notes and summaries, multi-site support, and enhanced communication tools for growing teams with superior management needs.
• Ultra — $35/month: Includes all Advanced features plus customizable analytics, 12 months reporting history, AI assistant for SMS, HD video meetings, device analytics, and extended storage for large organizations.

Ratings

• 4.0 out of 5 stars on G2

Support Channels

• Support is available via live chat, phone and email, backed by an extensive online help centre and knowledge base for fax, phone and messaging issues.

10. iFax

What is iFax?

iFax is a cloud-based fax service that allows users to send and receive faxes via mobile, desktop, or email, removing the need for traditional fax machines. It supports secure, HIPAA-compliant transmission, dedicated fax numbers, and works across devices, providing a reliable solution for individuals and businesses.

Key Features

• Multi-Device Faxing: Send and receive faxes via iOS, Android, Windows, Mac, or email, enabling flexible, remote workflows.
• Dedicated Fax Numbers: Choose local, toll-free, or vanity numbers for professional communication and branding.
• Cloud & Storage Integration: Attach files from Google Drive, Dropbox, Box, and others directly to faxes.
• Secure Transmission & Compliance: Uses encryption and supports HIPAA standards for secure document handling.
• Fax Analytics & Logs: Track sent/received faxes, view detailed usage, and manage multiple users and extensions.

Pros

• Strong multi-device access via mobile, desktop, and email workflows.
• Integrates with major cloud storage services for easy document management.
• Secure, HIPAA-compliant faxing suitable for regulated industries.
• Flexible plans for low- to high-volume users.

Cons

• High-volume plans may be more expensive than some competitors.
• Limited advanced business communication tools beyond faxing.
• Some users report occasional app or email integration issues.

Pricing

• Basic — $12.49/month: Includes 200 pages per month, mobile and desktop access, and HIPAA-compliant faxing. Ideal for low-volume users needing secure, reliable fax service.
• Plus — $24.99/month: Includes everything in Basic, plus send & receive faxes, one dedicated fax number, HIPAA-compliant shield, and iOS, Android, Windows & Mac app support.
• Pro — $33.33/month (Most Popular): Includes everything in Plus, plus SOC 2 & ISO 27001 compliance, cover pages & templates, schedule faxes, team inbox, smart folders, annotate/split/merge, branded WebFax page, fax by email, EHR integrations, SSO, OCR, data extraction & AI, 24/7 chat and email support.
• Enterprise — Volume Pricing: Includes everything in Pro, plus premium 24/7 phone support, advanced admin and security controls, enterprise-grade access management, unlimited automation, multiple sites (up to 150), 24/7 chat & phone support, and 99.95% uptime SLA.

Ratings

• 4.7 out of 5 stars on G2

Support Channels

• Support is available via live chat, email, and phone, backed by a detailed online knowledge base and help center for troubleshooting and fax guidance.

What Makes Emitrr the Best MyFax Alternative?

Emitrr goes beyond traditional faxing by offering an advanced, all-in-one communication platform. It combines secure faxing with texting, calls, automation, and analytics—making it a powerful replacement to MyFax for businesses seeking HIPAA compliance, automation, and multi-channel engagement.

All-in-One Communication Automation

Emitrr isn’t just a digital fax service—it’s a complete communication automation suite. It unifies faxing, texting, calls, voicemail, and analytics in one dashboard, empowering businesses to manage and automate all customer communication channels efficiently.

HIPAA Compliance

Emitrr provides HIPAA-compliant fax services with end-to-end encryption, audit trails, and role-based access controls. It also supports Business Associate Agreements (BAAs), making it a secure and compliant solution for healthcare, dental, and other regulated industries.

Seamless Integration with Healthcare and Service Tools

Emitrr connects effortlessly with EHR and EMR systems, allowing healthcare providers to securely fax patient records, lab reports, and referrals. It also integrates with text and call workflows, ensuring seamless communication between teams and patients.

24/7 Patient Engagement & Automation

Emitrr automates patient interactions such as appointment confirmations, reminders, follow-ups, and feedback requests. By integrating faxing with automated communication tools, it ensures consistent, round-the-clock engagement with patients or clients.

Advanced Analytics and Reporting

Emitrr provides comprehensive reports on communication trends, appointment activity, and fax usage. Its detailed analytics help businesses optimize response times, improve workflows, and make data-driven decisions for better operational efficiency.

Multi-Channel Automation (Fax, Text, Call, Voicemail)

Unlike single-purpose fax tools, Emitrr supports multi-channel automation—combining faxing with SMS, voice calls, and voicemails. This versatility allows businesses to centralize all communication, enhance team collaboration, and future-proof their customer engagement strategy.

Watch how Emitrr’s AI Agent Sarah makes client communication, bookings, and follow-ups effortless with smart, automated texting and multi-channel engagement.

Which Industries Are Catered By Emitrr?

Emitrr serves a wide range of industries by combining secure faxing with intelligent communication automation. Its HIPAA compliance, workflow automation, and multi-channel capabilities make it a powerful tool for healthcare, legal, finance, and service-based businesses seeking efficiency and compliance.

Healthcare

Emitrr supports hospitals, clinics, and medical practices with HIPAA-compliant faxing for patient referrals, lab results, and insurance claims. It ensures data protection while improving communication between healthcare providers and patients through secure, automated workflows.

Dental Clinics

Dental practices use Emitrr to automate appointment reminders, confirmations, and follow-ups via text and fax. It also simplifies patient form sharing and enables secure document exchange for improved office efficiency and patient experience.

Home Services

Emitrr helps home service businesses streamline communication by enabling online appointment scheduling, automated reminders, and  two-way texting through text or fax. It ensures clients stay informed while reducing no-shows manual coordination efforts for service providers.

Real Estate

Real estate agencies leverage Emitrr for document exchange, client updates, and lead communication. The platform’s fax, text, and call automation capabilities enable agents to manage contracts and client communication seamlessly across multiple channels.

Legal Firms

Emitrr ensures secure document transmission for contracts, case files, and legal correspondence. It also provides audit logs for compliance and enables multi-channel outreach, allowing firms to maintain confidentiality and enhance client engagement.

Finance

Financial institutions benefit from Emitrr’s data compliance features, audit logs, and secure document exchange. The platform automates client notifications, loan updates, and other communications, ensuring both efficiency and adherence to strict regulatory standards.

Frequently Asked Questions

Conclusion

The role of MyFax in enabling digital faxing remains relevant — it helped businesses move away from physical fax machines and embrace email- and web-based fax workflows. However, as communication needs evolve — faster, mobile, integrated, compliant — many businesses are finding that traditional fax services like MyFax don’t fully satisfy modern demands.

That’s why considering MyFax alternatives and MyFax competitors makes sense. The right replacement will offer more integrations, better compliance, greater automation, multi-channel communication, and improved value.For organizations looking for a top-rated solution, Emitrr stands out as a replacement to MyFax that delivers secure, automated, scalable, compliant communication — not just faxing. With HIPAA-compliance, integration capabilities, and multi-channel automation, Emitrr is poised to serve as the best alternative to MyFax for modern businesses. Schedule a demo with Emitrr today to see how it can transform your communication workflows.