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What are Google Reviews? If you want to visit a restaurant or are looking to avail a service what do you usually do? You go online and do a local search or search on Google Maps, right?  What Google shows … Read More

Introduction Did you know 80% of new customer interactions with businesses begin online, so your online presence and what customers say about you matter a lot.  While you cannot control the things customers say about your business directly, you can, … Read More

Introduction to Patient Retention Patient retention is an important facet of the healthcare industry as it helps improve patient outcomes and patient satisfaction, while also bringing a spike in the revenue of the healthcare practices.  Patient retention encompasses engaging with … Read More

Introduction A particularly good aftereffect of the pandemic is that people have now become more health-conscious than ever. They are proactively taking steps to ensure that they remain in good health, and are also actively involved in their treatment processes … Read More

Introduction The pandemic has revolutionized how healthcare organizations think and work. For a health care provider in 2022, just offering the treatment is not enough. The industry has been disrupted and fragmented with new players, technologies, and processes. In 2021, more … Read More

Introduction Text messaging has become one of the most convenient and preferred forms of communication by individuals and businesses alike. Making a robust impact in all industries, text messaging has also proven to improve operational efficiency in the healthcare sector.  … Read More

Introduction “SMS is not just a tool; it’s a lifeline for businesses to connect with their customers, providing immediate feedback and fostering loyalty.” – Marc Benioff, Co-Founder and CEO of Salesforce Missed appointments are more than a minor inconvenience; they … Read More

Introduction For healthcare organizations, it is utterly imperative to track patient engagement. In a report, it came to light that healthcare organizations are underperforming on key performance indicators in the healthcare continuum. Healthcare professionals need to manage the institution and include … Read More

Introduction to patient volume The most vital part of a practice’s growth is the number of patients it can bring in. A constant flow of patients will help ensure that your practice keeps running smoothly. Patient volume refers to the … Read More

Increasing patient engagement Increasing patient engagement is the cornerstone to building a credible practice and improving healthcare outcomes. It means opening doors to more word-of-mouth referrals, better patient retention rates, improved patient satisfaction, increased revenue, enhanced online reputation, and better health outcomes.  Interesting fact … Read More