What are Google Reviews? If you want to visit a restaurant or are looking to avail a service what do you usually do? You go online and do a local search or search on Google Maps, right?  What Google shows … Read More

Introduction Did you know 80% of new customer interactions with businesses begin online, so your online presence and what customers say about you matter a lot.  While you cannot control the things customers say about your business directly, you can, … Read More

Introduction to Patient Retention Patient retention is an important facet of the healthcare industry as it helps improve patient outcomes and patient satisfaction, while also bringing a spike in the revenue of the healthcare practices.  Patient retention encompasses engaging with … Read More

Introduction A particularly good aftereffect of the pandemic is that people have now become more health-conscious than ever. They are proactively taking steps to ensure that they remain in good health, and are also actively involved in their treatment processes … Read More

Introduction The pandemic has revolutionized how healthcare organizations think and work. For a health care provider in 2022, just offering the treatment is not enough. The industry has been disrupted and fragmented with new players, technologies, and processes. In 2021, more … Read More

Introduction Text messaging has become one of the most convenient and preferred forms of communication by individuals and businesses alike. Making a robust impact in all industries, text messaging has also proven to improve operational efficiency in the healthcare sector.  … Read More

Introduction “SMS is not just a tool; it’s a lifeline for businesses to connect with their customers, providing immediate feedback and fostering loyalty.” – Marc Benioff, Co-Founder and CEO of Salesforce Missed appointments are more than a minor inconvenience; they … Read More

What is Patient Recall? Patient recall is the process of encouraging patients to return to the clinic for a routine check-up. Patient recalls are timed and regular appointments. These regular hygiene check-ups are essential for providing ongoing care to patients these … Read More

Introduction Being greeted with a pen and paper and a clipboard is probably one of the most frustrating parts of visiting a healthcare practice. Even when all other industries seem to have taken a shift by embracing technology, the healthcare … Read More

Introduction “SMS is not just a tool; it’s a lifeline for businesses to connect with their customers, providing immediate feedback and fostering loyalty.” – Marc Benioff, Co-Founder and CEO of Salesforce” Missed appointments are more than a minor inconvenience; they … Read More

Introduction The rise of VoIP (Voice over Internet Protocol) has revolutionized the way businesses communicate. Current projections estimate the VoIP market will expand to hit $236.25 billion by 2028, representing an impressive compound annual growth rate of 11.8%. Did you … Read More

Introduction Need help to stay on top of all your voicemails? You’re not alone. A staggering 80% of professionals report missing critical details because they can’t manage their voicemail effectively. Sifting through lengthy voice messages is time-consuming and can lead … Read More