RingCentral Pricing: What You Need to Know?

Are you a business owner exploring RingCentral and trying to determine if its pricing plans align with your budget and needs? With multiple tiers and a variety of features, choosing the right plan can be tricky—especially when you want to avoid overpaying for features you may never use.

RingCentral is a popular business communication platform, but is it truly cost-effective for small businesses? Understanding its pricing breakdown, what each plan offers, and how it compares to other options is crucial in making the right decision.

In this blog, we’ll take a detailed look at RingCentral’s pricing, evaluate its value for small businesses, and compare it with Emitrr. By the end, you’ll have a clear understanding of which option best suits your business needs. Let’s dive in.

How Much Does RingCentral Cost?

RingCentral offers a range of pricing plans tailored to different business communication needs. Its pricing is structured across five main categories:

• Business Phone, 
• Contact Center, 
• Video, 
• Events, and 
• Conversation Intelligence

The detailed account of all RingCentral pricing plans is as follows: 

RingCentral Pricing for Business Phone 

RingCentral’s Business Phone plans come in three tiers, with pricing that varies based on whether you choose annual or monthly billing:

Name of the plan	Pricing if paid annually	Pricing if paid monthly
Core	$20 per user per month	$30 per user per month
Advanced	$25 per user per month	$35 per user per month
Ultra	$35 per user per month	$45 per user per month

Note: *The pricing in this plan is the same for up to 100 users, but for more than 100 users, you need to contact support for a customised quote. 

Key Features:

Each tier offers a different level of functionality, allowing businesses to choose based on their communication needs. Here’s what you get:

• Domestic Calling – Unlimited calls within the U.S. and Canada.
• Business SMS & MMS – Send and receive text messages with customers and teams.
• Call Monitoring & Management – Features like call forwarding, call logs, and voicemail-to-email.
• Integrations – Compatibility with platforms like Microsoft 365, Google Workspace, and select CRM tools.
• Analytics & Reporting – Call tracking, performance insights, and detailed usage reports.

RingCentral Pricing for Contact Center 

For businesses that require a full-service contact center solution, RingCentral offers plans starting at $65 per agent per month (billed annually). 

Key Features:

• Automatic Call Distribution (ACD) – Routes calls to the right agent based on predefined rules.
• Interactive Voice Response (IVR) – Self-service options for callers.
• Call Recording – Monitor and review conversations for quality assurance.
• Call Queue Management – Manage high call volumes efficiently.

Note: *If you’re a large enterprise, you can contact support for a customized quote. 

RingCentral Pricing for Videos 

RingCentral provides multiple video conferencing options to suit different business needs:

Name of the plan	Pricing if paid annually	Pricing if paid monthly
Video Pro	Free	Free
Video Pro+	$10 per user per month	$10 per user per month
Webinar	$30 per organizer per month	$40 per organizer per month
Rooms	$39 per room per month	$45 per room per month

Key Features:

• HD Video Meetings – High-quality video conferencing with screen sharing.
• Meeting Insights & Transcriptions – AI-powered meeting summaries.
• Advanced Reporting – Analytics on meeting performance and engagement.

RingCentral Pricing for Events 

If you want to conduct onsite, virtual, or hybrid events; check these plans out:

Number of attendees	Pricing if paid monthly	Pricing if paid annually
100	$149 per license per month	$1490 per license per year
500	$499 per license per month	$4990 per license per year
1000	$949 per license per month	$9490 per license per year
2000+	Contact support	Contact support

Key Features:

• Supports Virtual, Hybrid, and Onsite Events
• Customizable Event Portals
• Event Analytics & Attendee Engagement Tools

RingCentral Pricing for Conversation Intelligence  

If you want AI-powered solutions, then you can opt for the Conversation Intelligence plan which starts at $60 per user per month. For more information, you can contact their support team. 

Key Features:

• Multi-level insights 
• Automated summary 
• CRM integration 

To help you quickly compare the different RingCentral pricing plans, here’s a side-by-side breakdown of their costs and key features:

Category	Plan	Annual Pricing	Monthly Pricing	Features
Business Phone	Core	$20/user	$30/user	Unlimited domestic calling, business SMS, call management, integrations
	Advanced	$25/user	$35/user	All Core features + call recording, auto-attendant, multi-level IVR
	Ultra	$35/user	$45/user	All Advanced features + advanced analytics, device provisioning
Contact Center	Standard	$65/agent	Contact support	Automatic call distribution, IVR, call recording, queue management
Video	Video Pro	Free	Free	HD video meetings, basic recording, screen sharing
	Video Pro+	$10/user	$10/user	All Pro features + cloud storage, analytics
	Webinar	$30/organizer	$40/organizer	Large-scale webinars, attendee engagement tools
	Rooms	$39/room	$45/room	Video conference rooms, hardware support
Events	100 Attendees	$1,490/license	$149/license	Virtual/hybrid/onsite event hosting, customizable portals
	500 Attendees	$4,990/license	$499/license	Same as above with increased capacity
	1,000 Attendees	$9,490/license	$949/license	Large-scale event hosting
	2,000+ Attendees	Contact support	Contact support	Enterprise-level solutions
Conversation Intelligence	Standard	$60/user	Contact support	AI insights, automated summaries, CRM integration

RingCentral Pricing – Add-ons

RingCentral offers a variety of add-ons to enhance your business communication experience. These additional features allow businesses to customize their plans to fit specific needs:

• Additional Toll-Free or Local Numbers – Expand your reach with extra business numbers.
• International Calling Packages – Reduce costs on global calls with special international plans.
• Premium Analytics – Gain deeper insights with advanced call reporting and analytics.
• Extended Cloud Storage – Store call recordings, voicemails, and meetings for extended periods.
• Advanced Security & Compliance – Additional security features for industries requiring HIPAA, GDPR, or SOC 2 compliance.

Note: Pricing for these add-ons varies based on business requirements. To get a customized quote, you can contact RingCentral’s sales team.

RingCentral Pricing vs Emitrr Pricing: Comparison

Now that we’ve explored RingCentral’s pricing plans and features, the next step is determining whether its costs align with the value it provides. A pricing plan isn’t just about the numbers—it’s about the features, flexibility, and overall return on investment.

While RingCentral offers a comprehensive communication platform, its pricing structure has both strengths and limitations. Before comparing it with Emitrr, let’s break down the pros and cons of RingCentral’s pricing to see if it’s the right fit for your business.

Pros of RingCentral Pricing

• Scalable for Growing Businesses – With different pricing tiers, businesses can start with an affordable plan and upgrade as their needs expand.
• Global Reach & Multi-Location Support – RingCentral offers international phone numbers and supports businesses with global operations.
• Seamless Integrations – Works with CRMs like Salesforce, HubSpot, and Zoho, plus collaboration tools like Microsoft 365 and Google Workspace.
• Reliable Call Management – Features like call queues, IVR, and automatic call distribution (ACD) help businesses handle large call volumes efficiently.

Cons of RingCentral Pricing

• Expensive for Small Businesses – While the entry-level plans are affordable, advanced features like AI-powered insights and premium support come at a high cost.
• Add-On Costs Can Increase Expenses – Essential extras like toll-free minutes, additional phone numbers, and international calling require additional payments.
• Limited Customization for Small Teams – Unlike some competitors that offer more flexible small business solutions, RingCentral’s plans cater more to mid-sized and enterprise-level companies.
• Complex Pricing for Large Teams – Businesses with over 100 users must contact sales for a quote, making budgeting less straightforward.
• Learning Curve for Non-Tech-Savvy Users – While RingCentral offers many features, its platform can be complex for small business owners unfamiliar with VoIP systems, requiring additional onboarding time.
• Customer Support Concerns – Some users report slow response times from customer service, particularly when dealing with technical issues or billing questions.

So, it is clear that although RingCentral is packed with features, its pricing structure and additional costs can be a challenge for small businesses. If you’re looking for a more budget-friendly, simple, and scalable communication solution, Emitrr offers a strong alternative.

Let’s break down how Emitrr’s pricing compares and why it might be a better fit for your needs.

Emitrr Pricing

Emitrr is a business communication platform designed for small and mid-sized businesses that need a powerful yet easy-to-use VoIP system. Unlike platforms that cater primarily to enterprises, Emitrr keeps things simple, affordable, and efficient, focusing on essential features without unnecessary complexity.

With automation, AI-driven tools, and seamless call management, Emitrr helps businesses improve customer interactions while keeping costs in check. Whether you’re a local business, healthcare provider, or service-based company, Emitrr provides a flexible, scalable, and cost-effective alternative to traditional VoIP providers.

Emitrr offers two pricing plans, keeping the structure straightforward:

Name of the plan	Pricing if paid annually	Pricing if paid monthly
Standard	$20 per user per month	$25 per user per month
Professional	$25 per user per month	$30 per user per month

Standard Plan

The Standard plan is ideal for businesses that need a cost-effective VoIP system with essential communication features. It provides everything a small team needs to manage business calls efficiently, ensuring smooth customer interactions without unnecessary complexity.

Key Features:

• Calling (1000 mins/user) – Unlike pay-per-minute pricing models, Emitrr provides a generous calling allowance so businesses can manage their communications without worrying about high costs.
• HD Voice – High-definition audio ensures every call is crisp and professional
• Call Hold Music – Keep callers engaged while they wait
• Manual Call Recording – Record conversations when needed for compliance or training.
• Call Queue Groups – Organize incoming calls into manageable queues for better efficiency.
• Call Extensions – Easily connect customers to different departments.
• Call Routing (During & After Hours) – Automatically direct calls based on business hours.
• Call Transfer & Forwarding – Seamlessly redirect calls when necessary.
• Number Porting – Businesses can keep their existing phone numbers when switching to Emitrr.
• Contact Sync & Personal Working Hours – Sync contacts and customize availability to ensure better workflow.
• Mobile App Access – Take calls from anywhere with a fully functional mobile application.

The Standard plan is perfect for small businesses that require a solid, no-frills VoIP system with all the essential features to handle customer calls effectively.

Professional Plan

For businesses needing more automation, advanced call handling, and compliance features, the Professional plan offers a complete communication suite with tools that improve efficiency and responsiveness. The Professional plan builds on the Standard plan with additional automation and call management features.

Key Features: 

• Call Transcription – Automatically convert voice calls into text for easy record-keeping and review.
• IVR (Interactive Voice Response) / Call Tree – Direct customers efficiently using an automated call menu.
• Automated Call Recording – Capture all conversations without needing to start recordings manually.
• Missed Call Auto Text – Ensure you never lose a lead by instantly responding to missed calls via text.
• Call Conferencing – Easily connect multiple participants for team or client meetings.
• Voicemail Transcription – Convert voicemails into readable text, making it easier to respond quickly.
• HIPAA Compliance – Protect customer data with security measures required for regulated industries like healthcare.
• Access Management – Control user permissions to ensure only authorized personnel can access certain features.

The Professional plan is designed for growing businesses that need more automation, security, and call management flexibility. It is especially beneficial for industries that require compliance standards, such as healthcare, law firms, and finance.

RingCentral vs Emitrr Pricing

Feature	RingCentral	Emitrr
Pricing Transparency	Multiple tiers, hidden costs, and required add-ons	Simple, flat-rate pricing with no hidden fees
Entry-Level Plan Cost	$20/user/month (annual)	$20/user/month (annual) (Same price, more value)
High-Tier Plan Cost	$35-$65+/user/month (higher for advanced features)	$25/user/month (annual) (Lower cost, more features)
Business Text Messaging	Limited character count, basic functionality	Unlimited 1-to-1, group, and bulk messaging with automation
Call Recording	Available only in higher-tier plans	Included in all plans (Manual & Automated)
IVR (Interactive Voice Response)	Requires a premium plan	Included in Professional plan at no extra cost
Voicemail Transcription	Available in expensive tiers	Included in Professional plan
Missed Call Auto-Text	Not included	Included in Professional plan (No lost leads)
Call Minutes	Unlimited domestic calls (U.S. & Canada)	1,000 minutes per user (More than enough for most businesses)
Customer Engagement Tools	Basic communication tools	Includes automated reminders, online review management, and smart scheduling
Integrations	Microsoft 365, Google Workspace, Salesforce	Integrates with 1,000+ local business tools, including EMR & dispatching software
HIPAA Compliance	Only in enterprise-level plans	Included in Professional plan
Ease of Use	Can be complex for small businesses	User-friendly with quick setup
Customer Support	Reported slow response times	Faster, dedicated support team
AI-Driven Features	Basic automation, but no AI-driven engagement tools	AI-powered customer interactions & workflow automation
Best For	Mid-sized & enterprise businesses	Small & growing businesses that need efficiency & affordability

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How Emitrr Offers Better Value for Money as Compared to RingCentral Pricing?

When investing in a communication platform, businesses need transparent pricing, essential features, and strong customer support—without unnecessary add-ons driving up costs. While RingCentral is a well-known provider, its rigid pricing, expensive upgrades, and lack of industry-specific tools often make it a costly choice.

Emitrr, on the other hand, is designed for businesses that need a cost-effective, all-in-one solution without hidden fees. Let’s break down why Emitrr delivers better value than RingCentral.

Pricing That’s Easy to Understand

Complicated pricing structures can make it hard to predict costs, especially as your business expands. Emitrr keeps things simple with two clear pricing plans—no unexpected fees, no forced upgrades, and no hidden costs. This transparency helps businesses budget confidently and avoid surprise charges.

All Features Included at No Extra Costs

Most providers charge extra for essential tools like call recording, business texting, and AI-powered automation. Emitrr includes these features in every plan, ensuring businesses get a complete communication solution without additional expenses.

Cost-Effective & Flexible Plans

Instead of bundling features into expensive tiers, Emitrr allows businesses to pay only for what they need. Whether it’s VoIP services, automated messaging, or appointment scheduling, businesses can customize their plans without being locked into unnecessary features.

Built for Businesses That Serve Clients

Industries like healthcare, home services, and real estate need more than just a phone system—they need tools that support client interactions. Emitrr includes automated review requests, follow-up reminders, and appointment confirmations, making it an ideal solution for businesses that rely on strong customer relationships.

Scale Without Increasing Costs

Most platforms charge per user, making it expensive to add new employees or team members. Emitrr removes this restriction by allowing businesses to grow without increasing their costs. Whether you’re adding a few users or expanding your entire team, your pricing remains predictable and affordable.

Quick and Easy Setup

A complex system can slow down operations and frustrate teams. Emitrr is built for ease of use, with a simple interface and an intuitive setup process. Businesses can get started quickly, with minimal training or IT support.

Reliable Customer Support From Day One

Many businesses struggle with slow or unresponsive customer service when switching platforms. Emitrr prioritizes customer success with personalized onboarding, fast response times, and dedicated support, ensuring businesses get the help they need without additional fees.

Secure and Compliant Communication

Businesses in industries like healthcare and finance require secure communication systems that meet strict compliance standards. Emitrr offers HIPAA-compliant communication and data security at no extra cost, ensuring that businesses can protect sensitive information without upgrading to a premium plan.

AI-Powered Automation

Managing calls, scheduling, and customer interactions manually can slow down productivity. Emitrr uses AI to automate routine tasks, including call routing, message responses, and appointment confirmations. This allows businesses to focus on more important work while reducing administrative tasks.

Seamless Integration with Business Software

Many businesses rely on CRM systems, scheduling tools, and industry-specific software to keep operations running smoothly. Emitrr integrates with 1,000+ business applications, ensuring that teams can connect their communication system with existing workflows without disruption.

Designed for Growth

As businesses expand, they need a system that can handle higher call volumes and an increasing number of users. Emitrr is built to scale effortlessly, allowing businesses to grow without hitting software limitations or unexpected cost increases.

A Smarter Choice for Business Communication

Emitrr delivers everything businesses need in one powerful platform, without unnecessary costs or complications. With transparent pricing, AI-powered automation, built-in compliance, and strong customer support, it’s designed to help businesses save money, improve efficiency, and scale easily.

FAQs

Conclusion

RingCentral’s pricing may seem reasonable at first, but when you factor in the missing features in lower-tier plans, expensive add-ons, and rising costs as your team grows, it becomes clear that it’s not the most cost-effective option. To unlock its full potential, businesses need to pay significantly more, making it an expensive choice in the long run.

For businesses that rely on flexibility, affordability, and essential communication tools without extra charges, Emitrr is the better alternative. It delivers all the key features at a lower price, offers transparent pricing with no hidden fees, and provides dedicated customer support to ensure a seamless experience.

If you want a smarter, more affordable solution that fits any industry, Emitrr is the way to go. Book a free demo today and see how you can make the switch without overpaying.