Top 10 Therapy Scheduling Software To Consider

Introduction 

Are you a therapist looking forward to streamlining appointment scheduling for your clinic? Well, all you need is online therapy scheduling software. You don’t have to take our word for it. According to a recent report, around 67% of the patients prefer booking their appointments online, instead of calling the front desk or making a physical visit. Why? Because online appointment scheduling is convenient and time-saving, not just for your clients but also for you! As a therapist, you need to understand patient preferences and adopt methods that make processes easier for both you and your clients. Are you ready to explore all the therapy scheduling apps out there? Sit tight and keep reading! 

Top 10 Therapy Scheduling Software – A Comparison 

1. Emitrr 
2. Appointy 
3. ZocDoc 
4. TheraNest 
5. SimplePractice 
6. Simplybook.me
7. Calendly 
8. Acuity Scheduling 
9. TheraPlatform 
10. DemandHub 

Before we dive into the details of all the scheduling software for therapists, let us give you a quick overview of all the apps based on their features, pricing, support, value for money, and more. 

Key Highlights: 

• There are no ratings available for ZocDoc on any review platforms. Please read the detailed analysis for reviews.
• Emitrr is rated 5.0 stars for its customer support, and TheraPlatform is rated the lowest in this category. DemandHub also has a customer support rating of 5 stars. 
• In the features category, Emitrr is rated the highest and TheraPlatform is rated the lowest. 
• DemandHub tops the ease of use category with 5 stars and is followed by Emitrr with 4.8 stars. 
• Emitrr tops the Value for Money category and TheraPlatform is rated the lowest in the same. 

Benefits Of Investing In Therapy Scheduling Software 

Before you delve into the capabilities of the top therapy scheduling software ruling currently, you first need to understand the benefits you can derive from such therapy appointment software for your practice. 

Allow patients to book their own appointments 

With the help of a therapy booking system, your patients can book appointments 24/7 without any human intervention. When your clients have the liberty to book therapy session at their own convenience, they don’t need to depend on a human or wait on hold to have their preferred slot. They can simply go on to your website or booking page, choose their preferred date and time, and book the session!  

Reduce incoming phone calls 

With therapy appointment scheduling software that integrates with your third-party apps, you can ask clients to book their own therapy slots. This means that they now don’t need to call the clinic and book appointments, they can simply head to the website and book their preferred slot. This shift from calls will save you from a lot of administrative workload and will also save time. 

Improve patient experience 

With therapy appointment scheduling software, you get to engage with the patients at each stage of their journey. Right from allowing them to book their own appointments to sending them appointment reminders, from engaging in two-way communication to asking for feedback; you get to communicate with your clients at each stage of their journey, which leads to improved patient experience and better outcomes. 

Manage appointments directly in the calendar 

Appointment booking software saves you a great deal of hassle as the moment your clients book appointments, they’ll start appearing on your calendar. You can easily manage all the appointments in the calendar with therapy scheduling software. 

Automate routine tasks 

With the help of an appointment scheduling app, you can automate routine tasks such as sending appointment reminders and confirmations, sending SMS review requests, sharing important notifications, and even sending seasonal greetings. With such automation features in your arsenal, you’ll end up saving up a lot of time, which you can direct towards providing excellent patient experience. 

Avoid overbooking or double-booking 

When you have a therapy scheduling app, you can ensure that no two clients book appointments for the same time and date. This is because when a client goes to your booking site and books a slot for a particular time, it will automatically be unavailable for any other client who wants to book an appointment for that particular slot. They can choose from all other slots available, which will eliminate any chances of double-booking or overbooking therapy sessions. 

Features To Look For In A Therapy Scheduling Software 

One last thing that you need to keep in mind before exploring the top therapy scheduling software is the features that your ideal counseling scheduling software must encompass. Here are some top features that you need to look for: 

Automated reminders 

Your ideal therapy scheduling software must offer you the capability to automate appointment reminders for your clients. You should be able to create workflows that allow you to send an automated confirmation message as soon as an appointment is booked, and then further schedule appointment reminders and define the cadence of those reminders. 

Third-party calendar sync 

With the help of an appointment scheduling app, not only should you be able to integrate your PMS but also your Google calendar so that all appointments appear on one single unified calendar. This will help you keep track of your schedule and manage appointments seamlessly. 

Integration with EHR / EMR

Your ideal therapy scheduling software should also integrate with your other tools to further streamline workflows. With such integration, you will not need to switch tabs and will have everything you need in a centralized location. Your patient scheduling software must integrate with your EMR/EHR, to ensure smooth and secure transition of data. This level of interoperability of software is necessary for you to keep all information in one centralized database without having to compromise on security. 

Reporting 

The therapy scheduling software should be able to provide you with insights into metrics like booked appointments, no-shows, revenue, and client attendance rates. This will help you address key parameters and make changes wherever required. 

Autoresponders 

Being able to communicate with your patients instantly is something that you need to master because instant communication further boosts patient engagement and satisfaction. Your chosen patient appointment software should offer autoresponders as a capability to handle general queries about appointment booking, rescheduling, and cancellation. This will ensure timely communication and improve patient experience. 

Hassle-free self-scheduling 

With a robust appointment scheduling system, you should be able to allow your clients to book their own appointments, without you having to go back and forth for the same. With this, you will give the power of appointment scheduling to your clients, thereby saving a lot of time and effort on your end. 

24X7 customer support 

Your appointment scheduling software should offer you round-the-clock support through a lot of different channels such as chat, email, FAQs, and most importantly live representatives who can resolve your issues in real time. 

Secure Messaging 

Sometimes you might need to share or receive sensitive information from your clients ahead of the appointment or post a session. In that case, you can use the secure texting feature to converse securely with them. Opt for therapy scheduling software that has secure text messaging. 

HIPAA compliance 

All practices need to comply with HIPAA rules pertaining to the storage and sharing of sensitive patient information. Look for a therapy scheduling app that is HIPAA compliant. 

10 Best Therapy Scheduling Software – A Detailed Analysis 

Now it is finally time to take a look at the nitty-gritty of the best therapy scheduling software and decide which one best suits your use case. Let’s get into it! 

Emitrr 

Emitrr is a popular therapy scheduling software and is an emerging leader in the realm of appointment scheduling. The software offers diverse capabilities, unwavering support, great value for money, and ease of use; all of which together will make appointment scheduling and management utterly seamless. With this therapy appointment software, you can direct the focus of your front desk towards managing more important tasks at hand, while keeping therapy scheduling on auto-pilot mode. 

Features of Emitrr 

• User-friendly interface to self-schedule therapy sessions
• Ability to customize therapy appointments based on visit type, location, provider
• Send automated therapy appointment confirmations as soon as the patient books an appointment
• Integrate the therapy scheduling software with your EHR/EMR  
• Send automated appointment reminders and set the frequency of the reminders 
• Send autoresponders to appointment booking, rescheduling, and cancellation
• Track metrics such as sessions booked, conversion rates, etc 
• Integrate with other calendars to have a centralized view of all appointments 

Emitrr Pros 

• Easy-to-use software 
• Great value for money 
• Round-the-clock customer support 
• Ample features for seamless scheduling 
• Hassle-free integration with other tools 
• Advanced texting capabilities 

Emitrr Cons 

• More advanced scheduling features are yet to come 

Emitrr Support 

• Phone Support
• Email/Help Desk
• 24/7 (Live rep)
• Chat
• FAQs/Forum
• Knowledge Base

Emitrr Reviews 

Appointy 

As the name suggests, Appointy is an appointment booking service that helps therapists streamline appointment booking and client management with an easy to use interface. 

Features of Appointy

• Real-time appointment scheduling 
• Third-party integrations 
• Calendar sync 
• SMS appointment reminders and confirmations
• SMS alerts and notifications 

Appointy Pros 

• Easy to use 

Appointy Cons 

• Limited integrations 

Appointy Support 

• Phone Support
• Email/Help Desk
• 24/7 (Live rep)
• Chat
• FAQs/Forum
• Knowledge Base

Appointy Reviews 

ZocDoc 

ZocDoc is a popular aggregator and psychologist scheduling software that allows patients to find doctors based on their concerns. ZocDoc offers patients the convenience of finding therapists as per their requirements. Similarly, when you’re listed as a therapist on ZocDoc, you can integrate it with your existing tools and manage all booked appointments easily.  

Features of ZocDoc

• Allow patients to book appointments in real-time 
• Send SMS reminders 
• Collect information in a HIPAA-compliant manner 
• Integrate your calendar with your EHR 

ZocDoc Pros 

• Free version available 

ZocDoc Cons 

• Clunky interface 

ZocDoc Support 

• Phone 
• Knowledge base 
• Email 

ZocDoc Reviews

TheraNest 

TheraNest is a practice management software that also allows appointment scheduling capabilities for therapists. 

Features of TheraNest

• Send appointment confirmation text messages 
• Send therapy appointment reminders 
• Allow patients to schedule their own appointments 
• Sync with third-party tools 

TheraNest Pros 

• Easy to use 
• Affordable 

TheraNest Cons 

• Average customer support 

TheraNest Support 

• Phone Support
• Email/Help Desk
• Chat
• FAQs/Forum
• Knowledge Base

TheraNest Reviews

SimplePractice 

SimplePractice is a therapy scheduling software that offers self scheduling for clients and is HIPAA and HITRUST compliant. 

Features of SimplePractice

• Self-scheduling of therapy sessions 
• Manage appointments in a centralized calendar 
• Send reminders to reduce no shows 
• Sync your calendar with other calendars 

SimplePractice Pros 

• Easy to navigate 

SimplePractice Cons 

• Average customer service 
• No live support 

SimplePractice Support 

• Phone Support
• Email/Help Desk
• Chat
• FAQs/Forum
• Knowledge Base

SimplePractice Reviews

Simplybook.me

Simplybook.me is a counseling scheduling software that allows you to display your availability to your clients and ensure seamless booking experience for your clients. 

Features of Simplybook.me

• Self-scheduling of therapy sessions 
• Send appointment reminders 
• Manage bookings seamlessly
• Sync with calendar to streamline workflows 

Simplybook.me Pros 

• Easy to set up and use 

Simplybook.me Cons 

• Lack of customization
• Average customer support 

Simplybook.me Support 

• Phone Support
• Email/Help Desk
• Chat
• FAQs/Forum
• Knowledge Base

Simplybook.me Reviews

Calendly 

Calendly is a psychologist scheduling software that allows individuals and organizations to automate scheduling workflows. This cloud-based online booking system for therapists allows easy scheduling and collaboration between therapists and patients. 

Features of Calendly

• Automated appointment scheduling 
• Two way text messaging 
• Appointment reminders and confirmations 
• Third-party calendar integration 

Calendly Pros 

• Seamless appointment management 

Calendly Cons 

• Technical glitches 

Calendly Support 

• Email/Help Desk
• Chat
• FAQs/Forum
• Knowledge Base

Calendly Reviews

Acuity Scheduling 

Acuity:Scheduling is online booking system for small business that not only caters to healthcare practices but also serves other service-based businesses.  

Features of Acuity Scheduling

• Let patients easily book, reschedule, or cancel appointments
• Send automated appointment reminders and notifications 
• Send automated follow-ups over email or text 
• Customized forms to personalize patient experience 
• Seamless multi-location management 
• Integrate with your EHR/PMS 

Acuity Scheduling Pros 

• User-friendly platform 
• Good customization options 

Acuity Scheduling Cons 

• Average customer support 
• Limited features and integrations available 

Acuity Scheduling Support 

• FAQs/Forum
• Email/Help Desk
• Knowledge Base
• Chat

Acuity Scheduling Reviews

TheraPlatform

TheraPlatform is a practice management software that caters to therapists and is a widely used therapy appointment software. 

Features of TheraPlatform

• Send intake forms 
• Allow self-scheudling of appointments
• Send reminders and confirmation texts 
• Track metrics 

TheraPlatform Pros

• Easy to use 

TheraPlatform Cons 

• Difficult to get claims processed 

TheraPlatform Support 

• FAQs/forum
• Knowledge base 

TheraPlatform Reviews

DemandHub 

DemandHub is a customer expeirence platform and an online booking system for therapists

that allows you to streamline the entire process of appointment scheduling and client communication. 

Features of DemandHub

• Self-scheduling of appointments 
• Share SMS review requests 
• Send mass text messages 
• Send group texts to teams 
• Integrate with existing tools 

DemandHub Pros 

• Easy to use 

DemandHub Cons 

• Limited features for therapy scheduling 

DemandHub Support 

• Phone Support
• Email/Help Desk
• Chat
• FAQs/Forum
• Knowledge Base

DemandHub Reviews

Why Should You Pick Emitrr As The Ideal Therapy Scheduling Software? 

If you are a therapist looking for a perfect therapy scheudling app to streamline your operations, then Emitrr can help you achieve your goals. Offering excellent scheduling capabilities, advanced texting features, unwavering support, and fantastic value for money; Emitrr stands as the best scheduling software for therapists. Here are some core reasons why Emitrr would best suit your use case: 

Great appointment scheduling features 

Emitrr encompasses all the features you need to simplify appointment scheduling and streamline your workflows. Not only does it digitize the entire scheduling process but also helps you make a detailed analysis of the scheduling preferences and future scheduling needs of your patients. With features like real time updates, automated reminders, hassle free rescheduling options, and easy data analysis; you can cut down on administrative workload and improve customer experience and satisfaction significantly. 

Easy calendar sync 

Emitrr allows you to easily sync with your business calendar, which will minimize human error, and also keep your clients informed about their upcoming therapy sessions. Not only will you be able to see all appointments in one place but will also be able to easily manage your calendar. 

Easy sync with existing tools 

Emitrr integrates with 500+ EMRs/EHRs and also offers complete support to set up the integrations, whether it’s your EMR or your calendar. 

Advanced texting to improve communication 

In addition to making self-scheudling of appointments an absolute breeze, Emitrr also offers a host of texting capabilities that help you improve patient communication and engagement along the way. 

Round-the-clock support 

Support is a key area that Emitrr takes pride in. The support is avaialable in all forms, such as phone, chat, and most importantly live rep. This therapy scheduling software is rated 5 stars across various review platforms for its customer service. Eager to see what customers have to say aboout us? Check out the reviews here: 

Great value for money 

Emitrr doesn’t lock you in complicated contracts and has a fairly easy pricing policy. You only pay for what you use; without any hidden charges or setup fees. 

Schedule-based texting  

Schedule based texting is a unique feature introduced by Emitrr that eliminates the need for you to switch between tabs and manage your schedule from within Emitrr itself. Here’s how it works: 

Therapy Scheduling Software FAQs 

Conclusion 

As technology advances and patients become more inclined towards simplified methods for scheduling appointments, you also need to adapt to the changing dynanics of the healthcare industry to improve client outcomes. Did Emitrr’s offerings pique your interest? Book a demo here and explore what it has to offer!