7 Best VOIP for Real Estate

Introduction

Are you still relying on your cell phone or traditional phone for carrying out real estate business communication? If yes, then you must consider switching to VoIP for real estate for the functionality and automation that you can achieve with it.

Imagine being able to track calls, and calling performance, add extensions, add calling queues, etc., and make you more reachable to your current and potential clients than ever. Yes, it is all possible with VoIP! Keep on reading as we reveal to you the benefits of VoIP along with some of the best options VoIP for real estate. 

What is VoIP for Real Estate?

VoIP, or Voice over Internet Protocol, uses an internet connection to make calls instead of traditional phone lines. Traditional phones lack advanced features such as automation, AI integration, texting features, adding multiple callers and extensions, etc. This is why VoIP for real estate can be a game changer. Using a business phone system for real estate, you can take your client and team communication to the next level. Keep on reading to find out just how beneficial this service can be. 

7 Best Phone Systems for Real Estate: Quick Glance

1. Emitrr
2. Ooma
3. CallHippo
4. Nextiva
5. Net2phone
6. Dialpad
7. JustCall

Features to Look For in a Real Estate VoIP

VoIP phone systems come with plenty of features; however, as a real estate business owner, you may not need all of them. So here’s a list of features that you should look for in a real estate VoIP. 

• Call recordings: Record calls of important conversations with your clients and share them with your team.
• Auto attendant: Automatic answering feature that directs inbound calls to the right person in your real estate team.
• Employee extensions: Add unique extensions for each of your team members so that easy contact can be made directly with them. 
• Call forwarding: Forward or redirect an incoming call to another number or device. 
• Call transferring: Transfer a live call to another phone number easily.
• Business voicemail: Allow your clients to leave voicemail messages so that you never miss an important message or new leads.
• Dashboard: Access intuitive dashboard to see the calling overview, such as the number of calls received, missed, calls picked, etc. 
• Call routing: This feature routes incoming calls to a specific person based on predefined criteria. 
• Call queue groups: This feature places callers in a queue in case all your lines are busy and allows you to never miss a new client opportunity. 
• Missed call text: Even if there is a missed call, this feature sends an automated text to callers based on predefined inputs. 
• IVR: This is a voice response system using which incoming callers can access specific information. 
• Reporting & Analytics: Allows you to easily track and download all your calling history and data, such as average handle time, longest wait time, average talk time, etc. so that you can identify loopholes and improve on them.
• Voicemail transcripts and summaries: Instead of listening to the voicemail, use this feature to access the voicemail summary. 
• Scheduled messages and auto-replies: Schedule messages and set auto-replies in case a prospect contacts you after hours or in case you miss their calls, even during hours. 

Benefits of VoIP for Real Estate 

On any given day, VoIP is a much better and more efficient option for real estate businesses. Here’s why!

Secure more leads with VoIP for estate agents

With VoIP, you can take incoming calls from anywhere, whether you are in your office, showing property to your clients, etc. The way this works is that VoIP ties all your phones together. So, for example, if you do not pick up a call on your main phone, then the call will automatically be directed to your office phone; if you do not pick up that, then it will go to your landline, and so on. And if you still do not answer, the person will be able to leave a voicemail. With the use of such clever technology, you can make sure your conversation happens with a potential lead, even if you miss the initial call. 

Manage your team efficiently

Team management is essential in the real estate business, especially when you are working on multiple listings or on big projects. VoIP comes with features like conference calls, call recording, extensions for different team members, text messaging, etc., which allows you to communicate with your team efficiently to ensure everyone is on the same page. 

Less calling expenses

Traditional phone systems come with installation costs, maintenance fees, call charges, and line rental, which can all quickly add up. In a real estate business where most discussions happen on the phone, calling is unavoidable. But by switching to VoIP you can make as many calls as you want without needing to worry about spending too much. On any given day, VoIP is much cheaper than traditional phones. 

Improve sales calls 

With VoIP, you can easily record calls, get voicemail summaries, track how many calls you receive in a month, how many got answered, etc. All this data can be really useful to identify loopholes in your business regarding sales calls and work on those to improve the overall sales calls of your real estate business. 

Ensure mobility with VoIP for real estate 

You cannot carry a traditional phone with you everywhere; they bind you to your chair. And if you use your cell phone, then there is only so much that you can do with it. VoIP allows you to make and receive calls from anywhere, anytime,  with the advantage of added features like automatic call transfer, call forwarding, call disposition, etc., so that you never miss a sales opportunity. 

Scalable 

Your communication needs will grow as your real estate business does. Thankfully, VoIP for estate agents is highly scalable and can easily accommodate your growing business. Using VoIP you can add or remove multiple users to the line, and add multiple extensions. The same holds true for downsizing. With VoIP, you can even decrease your calling needs without incurring high penalties. 

7 Best VoIP for Real Estate: Detailed Comparison

Emitrr

Emitrr is our top pick for the best VoIP for real estate. The software comes with all the essential calling features as well as SMS features that you may need to simplify your real estate business communication. Emitrr integrates seamlessly with 500+ tools such as Pipedrive, Hubspot, Salesforce, etc. It is also a five-star rated software for its exceptional customer service. From onboarding to after-support, Emitrr has got you covered. Here’s a more detailed look at what Emitrr has to offer: 

Emitrr Features

• Call queue groups
• Call pop
• Call transfer
• Call routing
• Missed call text
• IVR
• User & extensions
• Auto responses
• Edit extensions
• Reporting & analytics
• Voicemail transcription
• Activity dashboard
• Call recording
• Call disposition
• Call forwarding
• IVR menu
• Mobile & Desktop apps
• Text messaging
• And more..

Emitrr Pros

• Good call quality
• Easy-to-use interface 
• Multiple useful VoIP features
• Excellent customer service
• Easy dashboard set up & training
• Affordable & flexible pricing 
• Seamless integration
• Customizable
• Versatile
• Saves time

Emitrr Cons

• No major issues with this software 

Emitrr Pricing

Emitrr offers the most affordable and flexible pricing, starting at just $30 per user per month. 

Emitrr Customer Support 

• Capterra: 5/5
• G2: 4.7/5

Ooma

Ooma is an easy-to-use cloud business phone service that offers a wide range of useful features for real estate professionals to sync with their clients from anywhere, anytime. The software is easy to set up and use. However, some features are accessible at an additional cost, and customers often face outages with Ooma phone system.  

Ooma Features

• Ring groups
• Call recording
• Mobile & Desktop apps
• HRM integration
• Virtual Receptionist
• Call Forwarding
• Voicemail
• Virtual Extensions
• Call Transfer
• Company Directory
• Flexible Numbering
• Call Logs
• And more..

Ooma Pros

• Low international calling rates
• 800 free toll free number
• Initial set up is easy
• Lot of features

Ooma Cons

• Voicemail transcription is available for extra cost
• Frequent outages
• Some features are hard to learn

Ooma Pricing

Ooma offers three kinds of pricing options:

• Essentials: $19.95/per user/per month
• Pro: $24.95/per user/per month
• Pro Plus: $29.95/per user/per month

Ooma Customer Support

• Capterra: 4.5/5
• G2: 4.6/5

CallHippo

CallHippo is a popular business phone system that offers robust functionality and easy-to-use features such as automatic call distribution, custom ring time, etc. The software caters to a bunch of industries, including Real estate, and if you have a large-scale real estate business and are in need of advanced features, then CallHippo can be a good choice for you. Having said that, you should note that account cancelation with CallHippo can be a challenge, and their app and phone system lag a lot. 

CallHippo Features

• Call recordings
• Call mute
• Click to dial
• Custom ring time
• AI Intelligent reports / Analytics
• Multilingual IVR
• Call Blocking
• Conference call
• Pause & resume recording
• Voicemail drop
• And more..

CallHippo Pros

• Intuitive interface
• AI integration
• Good customer support
• Call reports feature is excellent

CallHippo Cons

• Account cancelation is difficult
• Phone app lags a lot

CallHippo Pricing

CallHippo offers three kinds of pricing options:

• Starter: $18 per user per month
• Professional: $30 per user per month
• Ultimate: $42 per user per month

CallHippo Customer Support 

• Capterra: 4.6/5
• G2: 4.⅘

Nextiva 

Nextiva is an AI-powered VoIP software that allows real estate professionals to simplify property management by housing all client communication in one place. The platform offers different kinds of affordable pricing options, and based on the features you want, you can pick a plan. Nextiva’s phone system comes with good call quality; however, customers often complain about dropped calls and other audio-related issues. Another thing that you need to consider is that Nextiva binds you to a contract, so there is a lack of flexibility. 

Nextiva Features 

• Remote management
• Auto attendant (IVR)
• Smart call routing
• Voicemail notifications
• AI voicemail transcription
• Call recording
• Call transfer
• Real time directory availability
• And more..

Nextiva Pros

• Nextiva app allows you to take calls remotely 
• Good call quality
• Competitive pricing

Nextiva Cons

• Binds you in contract
• Dropped calls & audio problem
• Cumbersome to navigate

Nextiva Pricing

Nextiva offers four different pricing options:

• Digital: $20/user/month
• Core: $30/user/month
• Engage: $40/user/month
• Power Suite: $60/user/month

Nextiva Customer Support 

• Capterra: 4.6/5
• G2: 4.5/5

Net2phone

Net2phone offers a versatile and flexible phone system to real estate professionals and allows them to take calls and fix client meetings easily from anywhere. The software offers plenty of useful features, such as auto attendant, call routing, etc., so that you can manage client calls easily. Net2phone offers competitive pricing; however, you can access some features, such as call queue, space for call recordings, etc., for an added price only. Net2phone’s setup and training process is also quite complex. 

Net2phone Features 

• Web calling
• Auto attendant
• Music on hold
• Call routing
• Time based greetings
• Conferencing
• Ring groups
• Call parking
• 7 digit dialing
• And more.. 

Net2phone Pros

• Multiple phone number options are available
• Competitive pricing
• AI calling features

Net2phone Cons

• Some features & integrations are available for added cost only
• Poor setup and training process
• No desktop app
• Call hang ups

Net2phone Pricing

Net2phone offers three kinds of plans:

• Essentials: $17.99 per user per month
• Professional: $24.99 per user per month
• Enterprise: Custom

Net2phone Customer Support

• Capterra: 4.2/5
• G2: 4.5/5

Dialpad

Dialpad is an AI-powered VoIP platform designed for multiple kinds of industries, including real estate. Using Dialpad’s extensive features, such as routing & scheduling, voicemail drop, etc., you can sell, buy & rent properties faster. Dialpad also offers competitive pricing; however, you may face call drops and other call quality issues with this VoIP phone system. 

Dialpad Features

• Unlimited calling
• HD voice
• Ai-powered call & voicemail transcriptions
• Multi-level auto attendant
• Extensions
• Hold queues
• Call forwarding to other devices
• Number porting
• Contact syncing
• Departments / ring groups
• And more..

Dialpad Pros

• User friendly interface
• AI transcript feature
• Useful calling features

Dialpad Cons

• Call quality issues
• Call disconnections

Dialpad Pricing

Dialpad offers three kinds of pricing options:

• Standard: $15/user/month
• Pro: $25/user/month
• Enterprise: Custom

Dialpad Customer Support 

• Capterra: 4.5/5
• G2: 4.4/5

JustCall

JustCall is a popular modern VoIP phone system that allows property brokers, realtors, clients, etc, to connect with each other easily. The software allows you to share your call recording, notes, lists, etc., easily with your team, allows you to make calls in a single click, and more. Having said that, JustCall can be more expensive than other real estate VoIP services, especially if you choose their team or pro plan.  

JustCall Features 

• Free local number
• IVR / Call menus
• Queue callback
• Live call monitoring
• Advanced analytics & reporting
• Predictive & Dynamic dialers
• 100+ integrations
• And more..

JustCall Pros

• Easy to set up and implement
• Offers mobile and desktop apps
• Seamless integration with external software

JustCall Cons

• Higher plans are expensive
• Mobile notification feature is inefficient
• Poor call quality 

JustCall Pricing

JustCall offers four kinds of pricing options:

• Essentials: $19 per user/month
• Team: $29 per user/month
• Pro: $49 per user/month
• Business: Custom

JustCall Customer Support 

• Capterra: 4.2/5
• G2: 4.3/5

Why Emitrr is the Best Phone System for Real Estate?

After comparing some seven best VoIP phone systems for real estate, we can rightly say that Emitrr is the best option that you can possibly find, and here’s why: 

Comprehensive features

Too many unnecessary features make simple processes complex, and too few features just do not cut it. Emitrr offers just the right features that may be needed by a real estate business owner to automate and improve their business communication. With Emitrr, you do not have to get caught up in learning and paying for complex features that you won’t be even able to use. Emitrr has just the right balance of features, as already shared above. 

Extra features

Apart from calling features, the only extra capability that could be extremely useful for you is the SMS feature. Emitrr offers many texting features as well, including one-on-one texts, mass messages for real estate marketing, group texting, etc., which is a great plus point. 

Affordable pricing

Emitrr offers a very transparent and affordable pricing structure with pricing starting at just $30 per user/month. Simply get on a sales call with us, and let us access your calling needs, so that you pay for only what you need and use. 

Seamless integration

Emitrr seamlessly integrates with more than 500 external tools and software, including salesforce, HubSpot, MailChimp, Pipedrive, etc., so that you can sync your client data from your existing client management software and carry on with your day-to-day tasks without any interruptions or changes. 

Excellent support

Having access to good customer service is equally important as having good software because good customer service can ensure you never get stuck with a problem for too long and bear the loss of time and money. Thankfully, Emitrr has been rated 5/5 on Capterra for its customer support, so you can ensure peace of mind after purchasing the software. 

How to Use Emitrr VoIP Service for Real Estate?

Track all agent/client calls

Track your calling activity

Setup your own IVR Menu

Import contacts in a single click

Manage incoming calls

Convert voicemails into text

Here’s a video showing how you can automatically convert voicemails to text:

Track various calling metrics

Manage calls queue groups

Track your calling activity

Make calls directly

Manage users and extensions

FAQs

Conclusion

Having a VoIP for real estate can be a game changer for your business because of the functionalities it comes with. Book a demo call with Emitrr today and see how you can use Emitrr’s VoIP phone system to generate more leads and tackle customer calls easily.