Klaviyo Alternatives: Compare Features, Pricing, Pros & Cons

Introduction 

Klaviyo is a popular software, especially in the email marketing sector. The Klaviyo platform focuses on increasing the business growth of its users through highly personalized messages and campaigns. The Klaviyo software uses email, SMS, and automation to develop digital relationships between its users and their clients. However, Klaviyo users notice that the platform is more catered to email marketing and delivers minimum results through SMS marketing. 

But in today’s fierce competition, SMS marketing acts as the most effective tool to communicate with any client, With an open rate of 98%, broadcast SMS and personalized SMS both help users quickly establish their ground in a cost-effective manner.

 So, Klaviyo customers highlighted that the Klaviyo app is a good option when it comes to email marketing. However, the platform has limited and outdated SMS marketing features. That’s why they wanted better Klaviyo alternatives.

Are you also searching for good Klaviyo alternatives with top-notch SMS marketing features? Then look no further. This article will help you understand different aspects of various Klaviyo alternatives and the challenges faced with the Klaviyo software.  So pass through this article to make an informed choice!

Top 7 Klaviyo Alternatives 

1. Emitrr
2. Brevo
3. GetResponse
4. Constant Contact
5. Omnisend 
6. Listrak
7. Emotive

Emitrr 

Emitrr software is a smart and efficient SMS marketing platform that helps businesses connect better to their audience. Emitrr is a top-notch Klaviyo competitor that allows companies to manage their audience on one platform to maximize customer satisfaction. The Emitrr software has given the best results when it comes to customer retention. Emitrr offers customer support and 24/7 live rep round the clock to make sure all customer queries are solved. Emitrr platform, as a Klaviyo alternative, has scored 5 out of 5 stars from reputed software review platforms(G2, Capterra) for its customer services and ease of use. 

Emitrr Features

• Easy two-way texting to increase efficiency as a business texting platform
• Bulk messaging to promote SMS marketing campaigns easily 
• Group texting to staff coordination and communication while SMS campaigns 
• Schedule texts and campaigns for better productivity 
• Easy integration with your contact list to never miss out on any client 
• Emitrr lets you create lists to segment your audience and set up multi-touch text messaging campaigns
• Use SMS templates to avoid creating messages from scratch 
• Set up multi-touch text messaging campaigns
• Drip campaign for customer retention 
• Automatically sync data from your current CRM (EMR/PMS/Scheduling Platforms)
• Automate reminders for events and campaigns 
• Filter responses by campaigns to monitor the response rate 
• KPI dashboard to keep a record of the efficiency of different campaigns 
• Analysis report to understand the performance of the campaigns 

Emitrr Pros

• Easy-to-use SMS marketing software 
• Robust software with no bugs 
• Intuitive features to increase customer conversion 
• Top-notch customer support 
• Affordable pricing 

Emitrr Cons 

• More features are coming soon 

Emitrr Support Channels 

• Knowledge Base
• Chat
• Email/Help Desk
• Phone Support
• FAQs/Forum
• 24/7 live support 

Emitrr Pricing

• Emitrr starts at $30 per month. (you pay for what you use)

Brevo 

Brevo software, formerly Sendinblue, is another platform that deals with email marketing to build business growth and trusted relationships. The Brevo software also offers SMS marketing capabilities. This Klaviyo SMS alternative offers insights and SMS campaigns for better customer engagement. 

Brevo Features

• Increase customer interest with web and mobile push notifications 
• Autoresponders for easy SMS texting 
• Campaign Analytics
• Launch SMS marketing campaigns to targeted lists 
• Add images to your messages 
• Personalize messages at scale 
• Trigger transactional messages for real-time updates 
• Get access to detailed campaign analytics 
• Campaign Scheduling
• Drip Campaigns for customer retention 

Brevo Pros

• Easy setup 
• Seamless delivery 

Brevo Cons 

• Integration with the CRM in confusing and limited 
• Limited metrics analysis 

Brevo Support Channels 

• Knowledge Base
• Chat
• Email/Help Desk
• Phone Support
• FAQs/Forum

Brevo Pricing 

• For businesses starting out, Brevo offers $625 per month. There are other plans as well and customizable options available on its website. 

GetResponse 

GetResponse software is a dedicated email marketing software that also offers SMS marketing on the side. As a Klaviyo alternative, the GetResponse platform helps its users build a reach through email, SMS campaigns, and automation. 

GetResponse Features

• Autoresponders to quickly engage customers 
• Transactional emails for better customer connectivity 
• Bulk SMS campaigns for business efficiency 
• Integrate your contact database 
• Personalized SMS texts
• Send SMS to recipients, using timing tools

GetResponse Pros

• The software has a variety of features

GetResponse Cons 

• Pricing issues 
• Poor customer service 
• Slow loading time 

GetResponse Support Channels 

• AQs/Forum
• 24/7 (Live rep)
• Knowledge Base
• Email/Help Desk
• Chat

GetResponse Pricing 

• The GetResponse software has different pricing options. The cheapest starts at $19 per month for 1000 contacts and limited emails 

Constant Contact 

The Constant Contact software is a good Klaviyo competitor and offers engagement-driven results mainly through email marketing. As a Klaviyo alternative, the software focuses on its user’s goals and helps them achieve them through email marketing, SMS marketing, and marketing automation. The Constant Contact app drives traffic and promises small businesses to grow with their skills and features.

ConstantContact Features

• Simple two-way texting with customers
• Track the driving results of texts and get an analytics report 
• With ConstantContact get an outbound number to contact customers 
• Build your customized SMS list
• Create SMS from pre-designed templates 
• Easy integration with other platforms or with your contact lists without any data disturbancy 

Constant Contact Pros

• Easy-to-use software 
• Updated software 

Constant Contact Cons 

• Canceling the membership of Constant Contact is very tedious 
• The pricing structure of Constant Contact is expensive 

Constant Contact Support Channels 

• Email/Help Desk
• Phone Support
• Knowledge Base
• Chat
• FAQs/Forum

Constant Contact Pricing 

• The Constant Contact platform has different pricing structures. The most basic one starts at $35 per month. 

Omnisend 

Omnisend is a well-established software and a great Klaviyo alternative. Omnisend Platform focuses on aiding businesses with growth and conversion. This software offers one-click integration solutions to scale the productivity of businesses. Omnisend software achieves customer retention through customizable emails and SMS.

Omnisend Features

• Autoresponders
• Campaign analytics
• Launch SMS marketing campaigns 
• Create automated SMS workflows 
• Send web-push notifications
• Personalize messages at scale 
• Opt-in/Opt-out management

• Campaign scheduling to send broadcast messages at the correct time to achieve high open rates 

Omnnisend Pros

• The software is easy to use 
• Omnisend software has a strong analysis team for metric reporting 

Omnisend Cons 

• Integration issues 
• Some features of the Omnisend software are glitchy 

Omnisend Support Channels 

• knowledge Base
• Email/Help Desk
• Chat
• 24/7 (Live rep)
• FAQs/Forum

Omnisend Pricing 

• Omnisend software has different subscription packages. But the basic package starts at $16 per month

Listrak

Listrak software serves as a customer engagement platform for businesses. Listrak software offers customer retention through emails, broadcast messages, drip campaigns, and Journey Hub. The main of the Listrak platform is to create a seamless connection between clients and business owners. That’s why it is a very suitable Klaviyo alternative.

Listrak Features

• Schedule SMS campaigns for later 
• Autoresponders
• Customer surveys
• Drip campaigns
• Reporting and analytics 
• Scheduled broadcast messaging 
• Transactional messaging 
• Automated time-triggered reminders through texts 
• MMS texting which includes, audio, images, etc. 

Listrak Pros

• The software is flexible 
• User friendly 

Listrak Cons 

• Cluttered analytics dashboard 
• Complicated features that need a lot of explaining

Listrak Support Channels 

• 24/7 (Live rep)
• Email/Help Desk
• FAQs/Forum
• Knowledge Base
• Phone Support
• Chat

Listrak Pricing 

• There is no fixed pricing structure for the Listrak platform. You can ask for a pricing catalog from their website.

Emotive 

Emotive, acts as an SMS marketing software and empowers e-commerce brands to scale revenue through automated, personalized text messaging campaigns. This Emotive software also offers integration with top e-commerce channels for better efficiency of the businesses. Emotive is also a great Klaviyo alternative as it offers advertising and insights through email and SMS marketing.  

Emotive Features

• Two-way text messaging 
• Personalized SMS texts to 
• Broadcast messaging
• Scheduled messaging 
• Automated Responses 
• Engagement tracking to 
• Reporting and analytics for 

Emotive Pros

• The Emotive software is very accessible and easy to use 

Emotive Cons 

• Pricing issues 

Emotive Support Channels 

• Knowledge Base
• 24/7 (Live rep)
• Email/Help Desk
• Phone Support

Emotive Pricing 

• Starts at $100 per month 

Why Should You Look For A Klaviyo Alternative? 

Klaviyo software is a decent marketing software in the market. Klaviyo platform offers customer engagement and promises seamless business growth to its clients. But customers have needed help with the software. Customers are not fully satisfied with Klaviyo’s performance. So, customers are out there in the market looking for better Klaviyo alternatives. 

Issues with Klaviyo pricing

Klaviyo customers are not super thrilled by Klaviyo’s pricing structure. Many customers complaint fo their credit cards kept being charged even after they stopped with Klaviyo services. Customers were super disappointed with this unprofessional behavior of the software. That’s why they wanted to look for better Klaviyo replacements. 

Apart from this, customers felt that Klaviyo offered basic and simple features yet its monthly fees were definitely overpriced. 

The customers wanted a better and more affordable Klaviyo alternative that didn’t have any hidden charges. 

Poor customer support  

Customer support is the backbone of a good customer-business owner relationship. However, the clients have been left disappointed with the customer service of Klaviyo. The customers complained that the support staff were often ignorant towards their problems. Kalivyo’s support team was also quite solved in solving customer queries and was difficult to reach. That’s why customers wanted to replace Kalviyo with a better Klaviyo alternative. 

Difficult setup 

The setup was a difficult task with Klaviyo. Business owners felt that the setup process was very slow and problematic. The slow setup time negatively affected the business goals, which made customers look for better Klaviyo replacements. 

The software features contain glitches 

Klaviyo software offers diverse features for seamless business growth. But these features don’t always work. Customers also highlighted the fact that the software has a lot of glitches and bugs that don’t let them take their business demands forward. This led the customers to look for better Klaviyo alternatives.

Customers also highlighted that the UI for automation is not intuitive, subscription forms don’t work properly due to outdated codes, and many more.  

Limited SMS marketing capabilities 

SMS marketing is much more easy and simple to use. Broadcast through SMS marketing has an open rate of 98%. Klaviyo also offers SMS marketing for the same reason. However, the customers complained that the Klaviyo software doesn’t pay much focus to SMS marketing and its features. That is why Customers wanted a Klaviyo alternative that has SMS marketing as a robust functionality. 

Why Is Emitrr The Best Klaviyo Alternative?

1. Top-notch customer support 

All the most reputed software review sites (Capterra, G2, Software Advice) have rated Emitrr’s customer support a full five stars. This is possible as Emitrr offers the most quick customer support round the clock. Emitrr has several support channels such as Knowledge Base, Chat, Email/Help Desk, Phone Support, FAQs/Forum, and 24/7 live support. Through this, Emitrr is always ready to solve their customer doubts and build better trust relationships.  

2. Superior SMS campaign functionality 

Emitrr is a leading SMS marketing software. Emitrr allows businesses to scale their demands by making use of SMS campaigns, customized SMS automation, simplified and customized texting, etc. Emitrr software completely prioritizes your business needs and achieves them through smart SMS techniques.  

3. Additional intuitive features

The Emitrr software offers a lot of intuitive features, email marketing campaigns, metric analysis, customer survey reports, and much more to keep you ahead of your game. 

4. Robust software 

Emitrr as a platform is very robust in nature and that’s why our clients have raved about Emitrr’s usability on review platforms. Emitrr allows you to easily integrate and manage your contact lists with any data inconsistencies. The clients of Emitrr can smoothly carry out their tasks without worrying about glitches or system crashes. 

5. Transparent pricing policies 

Emitrr has a straightforward and transparent pricing policy. Emitrr doesn’t charge your credit card with extra bills. At Emitrr, You only pay for what you use.

Frequently Asked Questions

Conclusion 

Are you ready to use SMS marketing to scale your business? Well, pick the option that best fits your business demands. Did Emitrr’s offerings excite you? Book a quick call and get detailed insights from our experts.