Top Online Scheduling Software for Wellness Clinics: Features, Integrations & How to Choose

Introduction

Wellness appointment scheduling software has become a game-changer for clinics aiming to deliver convenience, efficiency, and exceptional patient experiences. Gone are the days of phone tag, paper calendars, and manual confirmations. Modern wellness centre scheduling software allows patients to self-book appointments 24/7, receive instant confirmations, and manage changes without relying on front-desk staff.

For wellness clinics, this shift isn’t just about convenience—it’s about growth. By streamlining operations, reducing no-shows, and optimising staff time, wellness scheduling software directly impacts revenue and patient satisfaction. More importantly, choosing the right tool means balancing must-have features with compliance requirements, particularly the need for HIPAA-compliant scheduling software that safeguards sensitive patient data.

This guide explores the key features, integrations, security considerations, and top software options so your clinic can choose a solution that works for your needs today and scales with you tomorrow.

Features to Look For in a Wellness Clinic’s Scheduling Software

A strong wellness centre management software should combine convenience, automation, and compliance, helping clinics deliver exceptional patient experiences while streamlining operations for sustainable growth and profitability.

Online Self-Scheduling

Allow patients to book appointments anytime—day or night—through an intuitive online portal. This increases accessibility, reduces front-desk workload, and meets the modern expectation for 24/7 booking availability.

Automated Reminders & Confirmations

Send SMS and email reminders automatically to confirm appointments and minimise no-shows. This saves staff time and ensures patients are well-informed before their scheduled visits.

Waitlist Management

Automatically fill cancellations by notifying waitlisted patients in real-time. This keeps your schedule full, maximises provider utilisation, and reduces the risk of revenue loss from empty slots.

Recurring Appointment Scheduling

Support ongoing treatment plans or regular classes by enabling recurring bookings. Patients can secure future slots easily, while clinics benefit from improved scheduling predictability and retention.

Multi-Provider and Multi-Location Support

Manage schedules for multiple practitioners and locations from a single platform. This improves coordination, reduces double-bookings, and keeps operations running smoothly across all sites.

Real-Time Calendar Sync

Sync provider availability instantly across platforms, including Google and Outlook. This prevents scheduling conflicts, ensures accurate availability, and keeps everyone on the same page at all times.

Customizable Booking Pages & Branding

Personalise booking pages with your clinic’s colours, logo, and service descriptions. This strengthens brand identity while providing a consistent, professional experience for patients booking online.

Reporting & Analytics

Track cancellations, no-shows, busiest times, and revenue trends. These insights help clinics make data-driven decisions to improve operations, optimise staffing, and enhance patient satisfaction.

Patient Self-Service

Give patients the power to reschedule, cancel, or choose services online. This improves satisfaction, reduces administrative workload, and aligns with modern expectations for convenience and autonomy.

Security & Compliance

Ensure HIPAA compliance with encrypted data storage, audit trails, and consent tracking. This safeguards patient information and builds trust through responsible, compliant data handling practices.

Integrations

Connect seamlessly with EHR/EMR, CRM, payment gateways, calendars, VoIP/texting, and survey tools. This unifies workflows, reduces manual data entry, and improves overall efficiency in managing patient care.

Security & Compliance Requirements for Wellness Clinics Scheduling Software

Choosing HIPAA-compliant scheduling software is essential for protecting patient information, ensuring legal compliance, and maintaining the trust that underpins every successful wellness clinic’s patient relationships.

Must Be HIPAA-Compliant

Use health and wellness software with secure encryption, detailed audit trails, and a signed Business Associate Agreement (BAA) to safeguard sensitive health data in compliance with HIPAA regulations.

Patient Data Stored Securely

Store all information in encrypted databases, restricting access through role-based permissions. This ensures only authorised staff can view or modify sensitive patient records.

Secure APIs and Integrations

Integrate with other systems using encrypted, authenticated APIs. This prevents data breaches while allowing seamless information flow between platforms like EHR, CRM, and payment systems.

Clear Data Retention Policies

Follow strict data retention and deletion protocols. Regular software updates and security patches keep your wellness centre software compliant with evolving regulatory requirements.

Consent Management

Track patient opt-ins for communications, ensuring compliance with HIPAA and marketing laws. Proper consent logs protect your clinic from legal risks.

Integrations Required for Wellness Clinics Scheduling Software

The best wellness management software integrates seamlessly with essential tools, ensuring smooth workflows, centralised data, and improved patient and staff experiences.

EHR/EMR Systems

Integrating with EHR/EMR ensures patient records automatically sync between your wellness centre software and clinical systems, reducing manual entry, preventing errors, and providing providers with accurate, up-to-date medical and appointment information in one place.

Practice Management Platforms

Linking with practice management tools centralises operations—combining scheduling, billing, and reporting. This integration streamlines administrative tasks, boosts operational efficiency, and supports the growth of multi-provider or multi-location wellness practices.

Payment Gateways

Connect secure payment gateways to allow deposits, prepayments, or full payment at booking. This integration improves cash flow, reduces last-minute cancellations, and gives patients a convenient, secure payment experience directly through your wellness scheduling software.

CRM Systems

Integrating with CRM tools helps manage patient communications, track follow-ups, and personalise engagement. Clinics can build stronger patient relationships and improve retention by delivering timely, targeted outreach based on appointment history.

VoIP and Texting Tools

Seamlessly connect VoIP and text messaging systems for unified communication. This ensures patients receive confirmations, reminders, and updates through their preferred channels while keeping all interactions logged within your wellness management software.

Calendar Tools

Sync with Google Calendar, Outlook, or iCal for provider visibility across devices. This real-time connection prevents double bookings and allows staff to coordinate schedules easily, even when working remotely.

Survey Tools

Integrate automated survey tools to gather patient feedback after appointments. These insights help improve services, measure satisfaction, and identify trends—driving continuous improvement for your wellness centre management software.

How Scheduling Software Helps Wellness Clinics

Wellness scheduling software isn’t just a tool; it’s a growth driver, transforming patient experiences while boosting operational efficiency for modern clinics.

Reduces No-Shows With Automated Reminders

Automated SMS and email reminders ensure patients remember appointments, reducing last-minute cancellations. This feature helps maintain steady revenue flow and keeps provider schedules consistent and predictable.

Saves Staff Time

Eliminate hours spent manually confirming or rescheduling appointments. Staff can focus on patient care, follow-ups, and other high-value tasks, improving overall clinic efficiency.

Offers Patient Convenience

Give patients the flexibility to book, reschedule, or cancel anytime. Meeting this expectation increases satisfaction and makes your wellnesscentrer software more competitive.

Improves Retention and Satisfaction

Streamlined booking, reminders, and self-service tools foster trust and loyalty, encouraging patients to return for ongoing treatments and recommend your clinic to others.

Maximizes Resource Utilization

Fill cancellations quickly using waitlists and real-time updates, ensuring providers’ time is fully utilised and reducing costly downtime in daily operations.

Supports Remote or Hybrid Staff

Real-time schedule access allows remote or hybrid teams to stay coordinated, making it easier to manage multi-location or telehealth services.

Enables Marketing Campaigns

Analyze appointment trends to identify high-demand services or peak booking times. These insights help target marketing campaigns effectively, boosting engagement and conversions.

How to Choose the Right Scheduling Software for Wellness Clinics

Selecting the best wellness appointment scheduling software requires balancing functionality, compliance, and scalability, ensuring it meets your clinic’s needs today and in the future.

Assess Your Needs

Identify whether your clinic is solo, multi-provider, telehealth-enabled, or class-based. This helps narrow options to software designed for your specific patient flow and service model.

Confirm HIPAA Compliance

Choose HIPAA-compliant scheduling software to protect patient data with encryption, secure access controls, and audit trails. Security is non-negotiable for healthcare and wellness providers.

Test Usability

The platform should be intuitive for staff and patients alike. A clean, simple interface boosts adoption rates and minimises the need for extensive training.

Check Existing Systems

Ensure the scheduling software integrates seamlessly with your current EMR/EHR, billing platforms, and CRM systems to eliminate double data entry and workflow disruptions.

Think Ahead

Select wellness centre scheduling software that can scale—supporting more providers, locations, or services as your clinic grows without requiring costly migrations.

Evaluate Support & Onboarding

Strong onboarding and responsive customer support ensure smooth implementation. Look for providers that offer training resources tailored to healthcare and wellness operations.

Review Costs vs ROI

Consider transparent pricing models, avoiding solutions with hidden fees. Compare costs against time saved, reduced no-shows, and improved patient retention for a realistic ROI.

Read Reviews

Seek testimonials from other wellness clinics to learn how the software performs in real-world settings, focusing on reliability, features, and support quality.

Top 10 Scheduling Software for Wellness Clinics

Below is a list of the top scheduling software for wellness clinics, helping streamline operations, improve patient satisfaction, and ensure compliance.

1. Emitrr
2. Mindbody
3. JaneApp
4. SimplePractice
5. Acuity Scheduling
6. Calendly (with HIPAA-compliant plan)
7. Appointy
8. Vagaro
9. Square Appointments
10. Setmore

1. Emitrr

Emitrr AI is a purpose-built, HIPAA-compliant scheduling software designed specifically for wellness clinics. By combining AI-powered booking, automated reminders, and secure communication, it helps clinics deliver a seamless patient experience. Its robust integrations with EHR/EMR systems minimise manual work, while advanced AI tools keep schedules full, reduce no-shows, and improve patient engagement. For clinics looking for efficiency, compliance, and scalability, Emitrr is a standout choice.

Key Features

• AI SMS & Voice Agents: Automates booking, reminders, cancellations, and rescheduling through natural, conversational AI.
  
• EHR/EMR Integrations: Patient data syncs instantly across systems, ensuring accuracy and smoother workflows.
  
• Secure Messaging: HIPAA-grade encryption with full audit trails for compliant patient communication.
  
• Waitlist Automation: Automatically fills last-minute cancellations with waitlisted patients.
  
• Customizable Booking Pages: Tailor design and branding for a patient-friendly, professional look.
  
• Real-Time Calendar Updates: Keeps provider availability accurate across multiple locations and staff.

Pros

• Healthcare-first platform built for wellness businesses.
  
• AI automation reduces administrative workload and boosts staff productivity.
  
• Integrates seamlessly with existing EHRs, CRMs, and payment systems.
  
• Simple and intuitive interface for both staff and patients.

Cons

• More advanced features are being added continuously.

Pricing

• Standard Plan ($20/user/month): Includes HIPAA-compliant scheduling, reminders, secure texting, and core integrations—ideal for small to mid-sized wellness clinics.
• Professional Plan ($35/user/month): Adds advanced analytics, predictive insights, and deeper integrations—perfect for growing practices needing enhanced automation.

Ratings

• 4.8 out of 5 stars on G2

Support

• 24/7 live chat, dedicated onboarding, and email support to ensure smooth adoption.

2. Mindbody

Mindbody is a leading scheduling software tailored for wellness clinics, fitness centres, and spas. It helps manage appointments, client engagement, and business operations seamlessly. With tools for marketing, staff management, and payment processing, Mindbody empowers wellness businesses to enhance customer experiences while optimising efficiency and growth.

Key Features

• Appointment Scheduling – Simplifies booking, cancellations, and rescheduling while ensuring maximum calendar utilisation for clinics.
  
• Client Management – Tracks customer profiles, purchase history, and preferences to personalise services and improve retention.
  
• Marketing Automation – Offers campaigns, promotions, and reminders to increase client engagement and reduce no-shows.
  
• Mobile App Access – Provides clients and staff seamless scheduling and management options directly from smartphones.

Pros

• Robust scheduling features ensure wellness clinics can handle large volumes of appointments without issues.
  
• Integrated marketing tools help clinics boost visibility, increase client engagement, and improve long-term business growth.
  
• Multi-location support makes it convenient for expanding clinics to manage operations seamlessly across different branches.

Cons

• Pricing may be slightly higher compared to alternatives, making it less suitable for smaller clinics.
  
• Learning curve can be challenging for new users unfamiliar with extensive features and dashboard navigation.
  
• Customer support response times may vary, leading to occasional delays in resolving technical or billing issues.

Pricing

• Plans start at $99/month per location, with higher tiers and custom options for larger businesses.

Review

• 3.6 out of 5 stars on G2

Support

• 24/7 support via chat, phone, and a detailed knowledge base for self-service.

3. JaneApp

JaneApp is a practice management software designed for healthcare and wellness professionals. It offers intuitive scheduling, billing, charting, and telehealth features, helping clinics streamline operations, improve patient care, and save time with its all-in-one platform.

Key Features

• Online Booking – Patients book appointments anytime with easy, mobile-friendly online scheduling.
  
• Charting & Notes – Secure, customizable charting templates with built-in voice dictation for efficiency.
  
• Billing & Payments – Integrated billing with online payments, insurance claims, and automated receipts.
  
• Reports & Analytics – Track finances, appointments, and performance with detailed, real-time reporting tools.

Pros

• User-friendly interface simplifies scheduling, billing, and charting, making daily clinic management easier.
  
• HIPAA-compliant telehealth ensures secure, professional, and reliable virtual care for patients and practitioners.
  
• Customizable charting and reporting help professionals adapt the platform to their unique practice needs.

Cons

• More advanced automation tools and integrations are still being added to enhance overall efficiency.
  
• Certain speciality-specific features are limited, but improvements are in progress for broader usability.
  
• Additional advanced billing capabilities are on the way to support larger, complex practices.

Pricing

• JaneApp pricing starts at $79/month per practitioner, with flexible add-ons for additional features.

Review

• 4.0 out of 5 stars on G2

Support

• 24/7 customer support via chat and email

4. SimplePractice

SimplePractice is a popular wellness appointment scheduling software originally built for mental health and healthcare practices. Today, it’s widely used by wellness clinics thanks to its online self-booking, HIPAA-compliant telehealth, automated reminders, and payment tools. Designed with simplicity in mind, it helps small to mid-sized wellness businesses manage patients efficiently.

Key Features

• Online Self-Booking Portal – Patients schedule appointments anytime through a branded, mobile-friendly booking page.
  
• Automated SMS/Email Reminders – Sends confirmations and reminders to reduce no-shows and last-minute cancellations.
  
• Telehealth Integration – Secure, HIPAA-compliant video sessions for follow-ups and consultations.
  
• Payment Processing – Accepts online payments, insurance claims, and auto-generated invoices.

Pros

• Intuitive, easy-to-learn platform ideal for solo practitioners and small wellness clinics.
  
• Budget-friendly pricing compared to many other wellness centre management software tools.
  
• Built-in telehealth tools support virtual wellness consultations and hybrid care.

Cons

• Some advanced features require higher-tier plans, which may be costly for smaller clinics.
  
• Limited customisation options compared to enterprise-level wellness management software.
  
• More integrations with third-party tools are still being added.

Pricing

• Starter ($49/user/month): Core scheduling, online booking, measurement-based care, and claim filing. Great for solo practitioners.
  
• Essential ($79/user/month): Adds reminders, calendar sync, treatment planners, and 10 free claims. Ideal for growing practices.
  
• Plus ($99/user/month): Includes group sessions, telehealth, premium support, insurance checks, 35 free claims, and unlimited seats. Perfect for multi-provider clinics.

Ratings

• 4.1 out of 5 stars on G2

Support

• Help centre resources, live chat, and email support.

5. Acuity

Acuity Scheduling is a flexible online appointment booking tool designed to help wellness clinics streamline scheduling, reduce no-shows, and manage client bookings with ease. With customisation options and seamless integrations, it simplifies client communication, payments, and time management, making it ideal for small to medium-sized healthcare and wellness businesses.

Key Features

• Customizable Scheduling Pages – Create branded booking pages to provide a professional and seamless client experience.
  
• Automated Reminders – Reduce no-shows with SMS/email reminders that notify clients before their appointments.
  
• Calendar Sync – Sync with Google, Outlook, iCal, and other calendars for real-time availability updates.
  
• Payment Integration – Accept payments upfront via Stripe, PayPal, or Square during appointment booking.

Pros

• Easy-to-use platform with intuitive design, making appointment scheduling simple for both staff and clients.
  
• Offers strong customisation options, allowing wellness clinics to brand booking pages and streamline workflows.
  
• Provides seamless calendar synchronisation and payment processing for smoother operations and client convenience.

Cons

• Limited advanced features compared to competitors, requiring upgrades for larger-scale clinic requirements.
  
• Reporting tools could be more robust, offering deeper insights for data-driven clinic decision-making.
  
• Interface can feel basic for larger businesses seeking more advanced scheduling automation and customisation.

Pricing

• Emerging Plan ($20/month): Great for solo practitioners with client self-scheduling, unlimited appointments, 1 calendar, email reminders, and payment integration (Stripe, Square, PayPal).
• Growing Plan ($34/month): For small teams, offering up to 6 calendars, SMS reminders, packages, subscriptions, and gift cards.
• Powerhouse Plan ($61/month): Ideal for multi-provider clinics, with HIPAA compliance (BAA), up to 36 calendars, advanced customisation, and API access.
• Enterprise Plan (Custom Pricing): Designed for large practices, featuring unlimited calendars, centralised admin tools, custom BAA, and priority support.

Review

•  4.7 out of 5 stars on G2

Support

• Email, help centre

6. Calendly

Calendly is a leading scheduling tool that simplifies appointment booking with automated calendar syncing and smart integrations. It’s widely used by businesses, clinics, and professionals for seamless scheduling, reducing back-and-forth communication.

Key Features

• Automated Scheduling – Eliminates back-and-forth by letting clients book available slots instantly.
  
• Calendar Integration – Syncs with Google, Outlook, and iCal to prevent double bookings.
  
• Custom Availability – Allows users to set specific availability and buffer times between appointments.
  
• Integrations – Connects with Zoom, Stripe, PayPal, Salesforce, and more for an end-to-end workflow.

Pros

• User-friendly interface simplifies scheduling for clients and teams with minimal effort.
  
• Strong integrations enhance productivity by connecting calendars, payment systems, and communication tools.
  
• Reliable time zone detection ensures accurate booking across global clients without confusion.

Cons

• Limited customisation options for branding on lower-tier plans may restrict personalisation.
  
• Payment integrations like Stripe and PayPal are available only in higher-tier plans.
  
• Advanced features such as analytics and workflows are restricted to premium subscribers.

Pricing

• Free (Always Free): 1 event type, calendar sync, booking page, and video conferencing. Great for personal use.
• Standard ($10/user/month): Unlimited events, calendar connections, integrations, reminders, and chat support. Perfect for professionals.
• Teams ($16/user/month): Round-robin scheduling, lead routing, Salesforce & HubSpot integrations, and SSO. Best for teams.
• Enterprise (Starts $15,000/year): Advanced security, domain control, audit logs, dedicated support, and compliance tools. Built for large companies.

Review

• 4.7 out of 5 stars on G2

Support

• Email support, live chat, and a detailed knowledge base for troubleshooting and guidance.

7. Appointy

Appointy is a simple yet powerful online scheduling tool that helps businesses streamline bookings, manage staff, and improve client experience. It caters to salons, healthcare, fitness centres, and education providers with features like reminders, online payments, and integrations, ensuring reduced no-shows and smoother operations across industries.

Key Features

• Customizable Scheduling – Create flexible booking rules with recurring, group, and class scheduling options for clients.
  
• Automated Reminders – Reduce no-shows with SMS and email reminders for scheduled appointments.
  
• Payment Integration – Accept payments online through popular gateways like PayPal and Stripe with ease.
  
• Integrations – Connect seamlessly with Zoom, Google Calendar, Facebook, and website booking widgets.

Pros

• User-friendly interface makes it simple for both staff and clients to manage bookings efficiently.
  
• Strong integrations with popular platforms streamline scheduling, payment, and virtual meeting management.
  
• Affordable plans ensure small businesses have access to powerful features without financial strain.

Cons

• Advanced customisation options are limited compared to some higher-end scheduling platforms available today.
  
• Reporting and analytics could be more detailed for businesses seeking deeper performance insights.
  
• Some users report mobile app experience is less smooth compared to the desktop dashboard.

Pricing

• Free (Always Free): 1 event type, 1 calendar connection, video conferencing, booking page customisation, mobile apps, and browser extensions. Best for personal use.
  
• Standard ($10/user/month): Unlimited events, multiple calendar connections, Hubspot/Mailchimp/Stripe/Paypal integrations, Zapier & webhooks, automated reminders & outreach, and 24/7 chat support. Perfect for professionals & small teams.
  
• Teams ($16/user/month): Everything in Standard, plus Salesforce meetings, round-robin scheduling, lead qualification & routing, Hubspot/Marketo/Pardot integrations, advanced admin, and SSO. Ideal for growing businesses.
  
• Enterprise (Starts at $15k/year): All Teams features, plus Salesforce lookup routing, Microsoft Dynamics, dedicated account support, SSO & SAML, domain control, audit log compliance, data deletion API, and legal/security reviews. Best for large companies.

Review

• 4.4 out of 5 stars on G2

Support

• 24/7 email support and live chat

8. Vagaro

Vagaro is a comprehensive salon, spa, and fitness scheduling software offering appointment booking, POS, memberships, marketing, and business management tools to simplify operations and enhance client experiences.

Key Features

• Online Booking – Clients can book appointments anytime via website, app, or social media integrations.
  
• POS System – Integrated point-of-sale with payment processing, gift cards, and inventory tracking for smooth transactions.
  
• Memberships & Packages – Create recurring memberships and package deals to increase customer loyalty and revenue.
  
• Marketing Tools – Email, SMS, promotions, and deals marketplace to attract new clients and retain existing ones.

Pros

• All-in-one solution combining booking, POS, marketing, and reporting to streamline business operations effectively.
  
• User-friendly interface that makes managing schedules, payments, and client data effortless for staff and owners.
  
• Affordable pricing plans with robust features which make it accessible to small and growing businesses.

Cons

• More advanced integrations and automation features are being rolled out gradually for added convenience.
  
• Customisation options for branding and client experience will expand further in future updates.
  
• Advanced reporting and analytics are being enhanced to offer more in-depth business insights soon.

Pricing

• Starter Plan ($23.99/month): Perfect for solo wellness practitioners. Includes 3 calendars, free data transfer, customizable booking, waitlist features, resource management, automated appointment reminders, and sales tools for memberships and gift certificates.
• Basic Plan ($43.99/month): Great for small but growing wellness clinics. Supports up to 5 calendars and includes all Starter features, plus enhanced multi-provider scheduling and resource sharing.
• Plus Plan ($63.99/month): Designed for mid-sized wellness centres with 7+ calendars. Improves staff coordination with advanced calendar controls while offering all Basic plan features.
• Premium Plan ($83.99/month): Best suited for high-volume wellness practices. Provides expanded scheduling capacity, full automation, and a premium booking experience, along with all features from previous plans.

Review

• 4.6 out of 5 stars on G2

Support

• 24/7 live chat, phone and email support

9. Square Appointments

Square Appointments is an all-in-one scheduling and payment solution designed for wellness clinics, salons, and small businesses. It offers an easy-to-use interface, integrated payment processing, automated reminders, and online booking. With seamless staff management and client scheduling tools, it simplifies operations while improving client convenience and business efficiency.

Key Features

• Online Booking – Clients can schedule appointments anytime with a customizable booking page.
  
• Automated Reminders – Reduce no-shows with text and email appointment reminders.
  
• Integrated Payments – Accept secure payments directly through Square’s built-in POS system.
  
• Staff Management – Manage staff calendars, availability, and commissions effortlessly.

Pros

• User-friendly interface that combines scheduling, payments, and client management into one streamlined system.
  
• Strong payment integration helps businesses easily accept, track, and manage payments securely in one place.
  
• Affordable with free plan availability, making it ideal for small businesses and independent professionals.

Cons

• Limited advanced reporting features compared to other specialised scheduling platforms in the market.
  
• Some advanced customisation options are locked behind higher-tier paid subscription plans.
  
• May not scale well for very large wellness clinics with complex operational needs.

Pricing

• Square Free ($0/month per location): Core scheduling, POS app, online booking, invoicing, and banking tools. Only pay per transaction (2.6% + 15¢ in-person, 3.3% + 30¢ online).
• Square Plus ($49/month per location): Includes all Free features plus loyalty programs, staff management, lower processing fees, and advanced POS tools.
• Square Premium ($149/month per location): Adds advanced reporting, priority support, expanded marketing, and the lowest processing fees.

Reviews

• 4.3 out of 5 stars on G2

Support

• Phone, live chat, and a comprehensive online help centre.

10. Setmore

Setmore is an online appointment scheduling platform designed for small businesses, freelancers, and service providers. It simplifies bookings with a user-friendly interface, automated reminders, and seamless calendar sync. With integrations for payment processing and video meetings, Setmore ensures efficient scheduling while helping businesses enhance client experience and reduce no-shows.

Key Features

• Online Booking Page – Shareable booking page lets clients schedule services anytime without manual confirmation.
  
• Calendar Sync – Integrates with Google, Outlook, and Office 365 for seamless schedule management.
  
• Automated Reminders – Reduce no-shows with customizable email and SMS reminders.
  
• Payment Integration – Supports Stripe, Square, and PayPal for secure online payments.

Pros

• Affordable scheduling solution with a free plan suitable for startups and small service businesses.
  
• Easy-to-use interface with customizable booking pages and multiple integrations for smooth operations.
  
• Strong automation with reminders, calendar sync, and payments to reduce administrative workload.

Cons

• Free plan lacks advanced features like recurring appointments and premium integrations.
  
• Limited customisation options compared to some competitors in branding and client experience.
  
• Reporting and analytics tools are basic, making them less suitable for data-driven businesses.

Pricing

• Free Plan: $0/user/month (up to 4 users). Includes 200 appointments, payments, a booking page, apps, and email reminders.
  
• Pro Plan: $5/user/month (1–2 users). Includes unlimited appointments, SMS/email reminders, 2-way calendar sync, recurring appointments, and branding removal.
  
• Team Plan: $5/user/month (unlimited users). Includes everything in Pro, plus full scalability for teams of any size.
  
• Enterprise Plan: Custom pricing. Includes all Team features with advanced customisation for large organisations.

Review

• 4.5 out of 5 stars on G2

Support

• 24/7 customer support via chat, email, phone, and an extensive self-help knowledge base.

Why Emitrr Is the Best Scheduling Software for Wellness Clinics

Emitrr AI transforms wellness clinic operations by combining smart automation with human-like communication. It handles bookings, calls, reminders, and patient engagement effortlessly, saving time, reducing no-shows, and keeping your clinic connected around the clock.

AI SMS Agent

Sarah, Emitrr’s AI SMS agent, manages bookings, rescheduling, reminders, and two-way conversations entirely via text, ensuring patients receive quick responses even when staff are unavailable or outside working hours.

AI Voice Agent

Handles incoming calls, books or reschedules appointments, shares updates, answers common questions, and collects information—all without voicemails, hold times, or manual intervention, giving patients a seamless calling experience anytime.

Self-Evolving AI

Learns from every interaction, adapting responses and improving accuracy automatically. This ensures patient conversations become faster, more relevant, and increasingly personalised over time, without the need for constant manual updates.

AI Message Enhancer & Auto-Replies

Generates instant, tone-matched responses that reflect your clinic’s voice. Keeps patient engagement natural, professional, and quick, reducing manual typing for staff while maintaining high-quality communication standards.

AI Call Routing & Forwarding

Instantly directs calls to the right provider, department, or location based on real-time logic. This ensures patients are connected to the right person without frustrating transfers or delays.

AI Call Handling & Queue Management

Answers calls in real time, manages waiting queues, and keeps patients informed with updates, minimising hang-ups and ensuring no inquiry is left unanswered.

Call Recording & Summarization

Securely records all calls and automatically generates clear, concise summaries. This reduces paperwork, supports compliance, and ensures the team can quickly review important details after every interaction.

Call Pop & Missed Call Texts

Displays caller information instantly when the phone rings. If missed, sends an automated follow-up text to re-engage patients or capture leads before they move on.

AI SMS Campaigns

Creates targeted, personalised campaigns with AI-generated content. Automatically optimises delivery and timing, ensuring higher engagement without requiring your team to manually design and schedule every message.

See how easy communication gets with Emitrr’s AI agent Sarah:

Frequently Asked Questions

Conclusion

Online scheduling software is no longer a luxury—it’s a necessity for modern wellness clinics aiming to stay competitive, efficient, and patient-focused. The right platform streamlines operations, reduces no-shows, and improves patient experiences from the first interaction.

Choosing a HIPAA-compliant, healthcare-focused solution ensures patient data remains protected while meeting regulatory standards. Emitrr combines advanced AI capabilities with secure scheduling, enabling clinics to automate workflows, protect sensitive information, and scale their practice without adding extra staff.Wellness clinics ready to simplify scheduling, enhance communication, and drive growth should explore what Emitrr offers. Book a demo to see how we can transform your patient scheduling experience.