Top 10 Falkon SMS Alternatives For Your Business

Introduction

SMS continues to be an excellent way for businesses to engage with customers, whether sending appointment reminders, conducting two-way service updates, time-sensitive promotions, or satisfaction surveys. Falkon SMS and other platforms have made mass texting easier, and as use cases grow (think HIPAA compliant SMS, true two-way texting at scale, review generation, AI agents, and call + text, etc.), many teams begin to look for a Falkon SMS alternative that is not limited to only broadcasting messages.

This blog provides the best alternatives to Falkon SMS. We highlight specific criteria based on user-friendly and usability, degree of marketing automations, policies and compliance, pricing, and integrations to help you determine the best alternatives to Falkon SMS for your unique use case. We included Emitrr, our pick for a compliant two-way texting service for growth organizations, to automate customer engagement and unify text with calls.

What is Falkon SMS?

Falkon SMS is a business messaging app designed for bulk SMS marketing, essential one-to-one messaging, and easy workflow. Teams have Falkon SMS to create templates, schedule sends, monitor delivery, and manage SMS messaging at ease, whether using long codes, short codes, or toll-free numbers.

Falkon SMS Features

• Core Functionality: Bulk SMS marketing and high-volume broadcast sending.
• SMS Capabilities: Basic one-to-one messaging and personalized (simple templates straight from contacts) SMS.
• API: Developer API for integrating sending and receiving SMS into applications.
• Web-based Interface: Easy-to-use interface for list management, scheduling campaigns, and getting basic delivery reports.
• Delivery Reports: Text delivery monitoring (sent, delivered, failed) in real-time.
• Short Codes/Long Codes: Both long codes (for local one-to-one messaging) and short codes (for high-speed, high-volume alerts) are available.

Falkon SMS Pros

• Ease of Bulk Sending/Mass Communication: Reliable with speed for ‘super high’ volume blasts.
• Simple, Easy-to-Use Interface: Basic campaign setup provides a quick ramp-up.
• Speed for Delivered Messages: Reliable and proven, Falkon SMS is based on a robust infrastructure built for message throughput.

Falkon SMS Cons

• Limited Automation: More focused on sending than on automated engagement (no automated missed call texts, advanced drip campaigns, or webchat-to-text bots).
• No Advanced Features: Lacks modern tools like AI virtual agents, automated appointment management, and basic call handling (Voicemail Transcription, Call Analytics).
• Not Industry-Specific: No specific needs, like HIPAA compliance (a must for healthcare or financial services industries).
• Reviews/Reputation: Lacks essential integrated tools for reputation management and automated review requests, which are very necessary for modern local businesses.

Falkon SMS Pricing

Publicly available pricing shows tiers that have limits on 1-to-1 texting and limits on group texting (like Essential/Pro), along with a “Basic” option on G2 that has a shared inbox and group texting. Expect monthly fees per number or per user. Expect limits on the number of people you can send a message to in a group. Check vendor pages for current information about the pricing.

Falkon SMS Integrations:

Microsoft Teams’ extension, API connectors, and other common marketing/CRM tools, depending on your plan.

Falkon SMS Customer Support Channels

Email/help center and ticketing; live chat availability may depend on plan (verify on vendor plan pages).

Falkon SMS Ratings

4.3/5

Falkon SMS Reviews

“Reliable SMS delivery and fast message sending capabilities.”

“Simplicity and ease of use… managing contact lists to create engaging content felt effortless.”

Source: Capterra

Why do Companies Look For a Falkon SMS Alternative?

• Two-way conversations are necessary: Teams hate getting one-way blasts; they want human-to-human, threaded conversations. The teams want two-way texting with a shared inbox, the ability to assign texts, and communication audits when looking for a Falkon SMS substitute.
• Automation gaps: Setting off manual triggers is a waste of time. Modern teams are eager to utilize automated texting, drip campaigns, and review workflows that you could find with the best Falkon SMS alternatives.
• VoIP/call management is missing: Companies want voicemail transcription, analytics, call routing, and unified calling + texting. Nothing is as useful as a complete Falkon SMS alternative that combines SMS and calling.
• Compliance and security: Industries that are regulated want HIPAA-compliant texting alternatives to Falkon SMS with BAAs, secure access features, and encrypted texting.
• Revenue and reputation features: Instead of just exchanging messages, automated review and reputation tools convert happy customers into growth. Top SMS marketing alternatives to Falkon SMS have features like that.
• Integration depth: Businesses, and especially mid- to large-tier enterprises, want to avoid creating a patchwork of systems by having integrations for 500+ CRM/EHRs when they look for alternatives to Falkon SMS.

What to Look for When Searching for a Falkon SMS Alternative

• It permits actual two-way business texting along with a shared SMS inbox, assignments, and internal notes.
• Functionalities permit marketing and engagement automation (TextBlast, drip sequences, missed-call autoresponders, web-form → SMS).
• A reputation engine for SMS review requests with integrated reputation analytics.
• More advanced VoIP/call management (auto attendant, voicemail-to-text, call analytics, forwarding/transfer).
• Industry compliance (i.e., compliant texting alternatives to Falkon SMS) with BAA support.
• Deep integrations (500+ apps: CRM, EHR, practice management, help desk, billing).
• Reliable multi-channel support (live chat, phone, SMS) with quick SLAs.
• User-friendly interface that new staff can learn in hours—not weeks.
• AI agent/virtual assistant for 24/7 coverage and automated FAQs/intake.
• Scalable pricing that does not spike unpredictably as you grow.

10 Best Falkon SMS Alternatives

1. Emitrr
2. Twilio
3. SimpleTexting
4. MessageBird (Now Bird)
5. Avochato
6. Sakari
7. Sinch
8. EZ Texting
9. TextUs
10. Textedly

1. Emitrr: The Best Falkon SMS Substitute

Overview:

Emitrr is not just a simple communication tool; it’s a complete engagement platform designed for healthcare, local businesses, and multi-location teams that require more than just the basic bulk SMS. Emitrr has powerful two-way texting, marketing automation, review management, and reputation-building tools that are far beyond the services of a conventional bulk SMS organization. Emitrr has seamless integrations to over 500 apps, real-time 24/7 support, HIPAA-compliant messaging for healthcare, and automation features that save time and increase revenues. Unlike platforms that are one-size-fits-all, Emitrr works to adapt to your individual workflows so you can manage your calls, campaigns, reminders, and customer engagement, all from a single secure dashboard. For businesses seeking growth, better ROI, and more streamlined operations, Emitrr is not just an alternative to Falkon SMS; it is the more intelligent choice of choice.

Emitrr Features:

• 1:1 Texting or Two-Way Texting: This feature allows for direct communication between a business and a single contact through SMS. All inbound and outbound conversations are saved on the platform. 
• Shared Inbox: This lets you create a single inbox, accessible to multiple users, to view and reply to incoming text messages. This ensures that, regardless of who from your team manages that line, the appearance of continuity when responding is maintained.
• Group Texting + Group Chat: Permits sending one message to multiple recipients at the same time. Group texting allows recipients to continue the conversation in the same thread with everyone in the message, adding accountability to a multi-party exchange.
• MMS Messaging (individual & group): Allows you to send multimedia content (images, PDFs, documents, etc.) either 1 to 1 or in a group message.
• VoIP Messaging: Allows for texting while still using your VoIP numbers so that the business can have both call and text on the same line.
• Toll-Free Messaging: SMS and MMS are supported through toll-free business numbers, generally used in high volumes of communication.
• A2P (Application to Person) messaging: Automated SMS communication, such as reminders, confirmations, or A2P SMS campaigns, triggered by a system.
• Short Code Messaging: High-volume texting with 5- or 6-digit short codes (often used in marketing or alerts).
• 10DLC Texting: A business texting platform that exchanges SMS using a registered 10-digit local number, enhancing compliance and deliverability.
• Webchat to Text/ Website Chat to SMS: Facilitate website chat inquiries into text threads, allowing businesses to continue the conversation with visitors via text.
• Facebook Messenger Integration: Brings Facebook Business Page messages into the same inbox for SMS, combining two different communication channels.
• Click-to-Text (chrome extension): This browser extension allows you to send SMS messages straight from a CRM or web-based tool without switching applications.
• Voicemail to Text: Incoming voicemails are transcribed and converted into a text message delivered in the SMS inbox of the platform.
• Bulk SMS Campaigns (broadcast + automated)/text blast: Allows the process of sending SMS broadcast messages to a large number of individuals. Campaigns can be one-time or automated.
• SMS Sequences (drip campaigns): Supports automated multi-step drip SMS campaigns to be sent at defined intervals.
• Workflow Automations: Rules-based automations send SMS actions based on a desired trigger or situation (e.g., “missed-call → send follow-up-text”).
• Rule Engine- Add To List Action: Adds contacts to predetermined lists automatically based on triggers or behavior.
• Text Reminders: Automated reminders are sent out ahead of appointments/scheduled events or payments.
• No-Show Follow-Up: Triggers an SMS message when an appointment is marked a no-show to encourage a new appointment.
• Missed Calls to Text: Sends an automated SMS message to a caller when their call is not answered.
• Auto Responders: Messages are sent automatically in response to an inbound text based on a pre-determined message.
• SMS Review Request: Automates the request for customer reviews to platforms such as Google or Facebook via SMS.
• SMS Surveys: Use of SMS to deliver survey questions to gather feedback.
• Auto Text Web Form Fills/ Web Form Fill to SMS: Sends an SMS as a response to a contact via SMS when the contact replies to the web form.

Emitrr Pros:

• Intuitive Interface: Simple layout and easy-to-use dashboard.
• Enhanced Texting Features: A more comprehensive messaging tool for everyone to use.
• Unified Communication: Seamlessly integrates VoIP (call management) and SMS into one platform.
• Growth-Oriented Automation: It has the most comprehensive automation for the purpose of generating revenue (Missed Call to Text, Review Requests).
• Industry Compliance: Specific features, including the HIPAA compliance feature (very helpful for healthcare).
• Competitive Pricing: Competitive and transparent pricing models developed to give you the most value for a growing business.
• Excellent Customer Support: The Customer support team responds quickly and is very helpful. (We are rated 5 stars for support).

Emitrr Cons:

• More texting-related features are going live soon (This platform is constantly evolving and adding more sophisticated features to an already robust offering).

Emitrr Pricing:

Emitrr offers transparent pricing for VoIP/texting bundles:

• Standard – $45 per month
• Professional – $64 per month (Final pricing may be adjusted for each of the VoIP/texting volumes, and can be customized based on feature tiers, so it could meet everyone’s needs).

Emitrr Integrations:

500+ integrations (MailChimp, Denticon, AthenaHealth, Zapier, Salesforce, HubSpot, and others).

Emitrr Support Channels:

Live chat, Phone, Email, Knowledge base, SMS.

Emitrr Ratings:

4.8/5

Emitrr Reviews:

“Service works like I need it to, customer service is amazing, uptime is great.”

“Love the features and how easy it is to use.”

Source: Capterra

2. Twilio

Overview:

Twilio is a world-renowned cloud communications platform (CPaaS) that offers programmable APIs for SMS, Voice, and Video. It is the ideal Falkon SMS alternative for organizations with in-house dev teams looking for a maximum customization and scalability platform.

Twilio Features:

• Programmable Messaging API: This allows developers to send and receive messages globally at scale.
• Twilio Studio (Low-Code Builder): This is a drag-and-drop interface for setting up basic voice and messaging workflows with minimal code.
• Omnichannel Communications: Manage customer conversations across SMS and channels such as WhatsApp, Facebook Messenger, and other communication channels from one administrative interface.
• Verification API: This provides robust tooling for implementing two-factor authentication (2FA) and for verifying users.
• Customer Data Platform (segment): This consolidates customer data into unified records for a personalization journey. 

Twilio Pros:

• Unmatched Scalability and Global Reach: Great for massive, international messaging volume.
• Ultimate Flexibility: Provides granular control over every technical component to communicate.
• Pay-As-You-Go Pricing: An extremely flexible pricing model that you only pay for when you send several messages, make several calls, or rent a number. 

Twilio Cons:

• Setup is Complex: The platform requires a strong technical background in order to learn how to build and maintain the platform.
• There is No Out-of-the-Box Business Application: This is not meant for a non-technical team that needs a simple, immediate dashboard.
• Unforeseen Expenses: Pricing based on usage is subject to becoming costly, unexpected, and more difficult for non-developers to understand.

Twilio Pricing:

An API model that allows you to pay as you go. SMS pricing is usage-based and varies regionally (for example, SMS typically starts at about $0.0075 each message).

There’s also a monthly fee for purchasing phone numbers for SMS, short codes, and some premium features to add on.

Twilio Integrations:

Thousands of integrations via APIs and connectors (Salesforce, Zendesk, HubSpot, Google Cloud, AWS).

Twilio Support Channels:

Extensive Documentation, Community Forums, Paid Support Packages (Bronze, Silver, Gold).

Twilio Ratings:

4.2/5

Twilo Reviews:

“APIs are robust… scalability is exactly what we need for rapid growth.”

“Powerful, but not for beginners—needed a dedicated developer.”

Source: G2

3. SimpleTexting

Overview:

SimpleTexting very user-friendly SMS marketing and communications tool suitable for businesses that want to make sure their campaigns have a high success rate – its name tells you everything you need to know. It’s a slick, full-bodied rival to Falkon SMS for small businesses and marketing agencies alike – with a clean web interface that allows users to engage in two-way texting, plus powerful features that are aimed squarely at marketing, lead generation (such as by way of Opt-in / Opt-out), customer service, and more through simple SMS communication.

SimpleTexting Features:

• Text Marketing Campaigns: Planned and on-the-fly bulk text blasts.
• Two-Way Inbox: Your shared inbox for real-time, one-on-one customer communication.
• Tags: Branded keywords for easy opt-in and contest campaigns.
• Autoresponders & Drip Campaigns: Automatically reply and preset messages that will surely make leads turn warm in the long run.
• Data Collection Tools: Form submission features to collect customer data through SMS forms.

SimpleTexting Pros:

• Highly User-Friendly: Very little learning curve when it comes to creating campaigns and organizing messages.
• Pricing Transparency: Transparent monthly package plans with a fixed number of messages included.
• Powerful Promotions: Great for one-off sales and creating a list of people to market to.

SimpleTexting Cons:

• Basic VoIP/Call Features: More of a texting service, without robust call tracking and analysis.
• Native Integrations are Fewer: With Zapier, there are fewer native integrations compared to enterprise-level products.
• Pricing Spikes: The tiers for plans can jump pretty steeply, so mid-level scaling might be more expensive than you expect.

SimpleTexting Pricing:

Tiered monthly plans according to message volume (starts at around $29/month for 500 texts).

Plans scale up to high volumes, and extra credits can be purchased.

SimpleTexting Integrations:

Zapier, MailChimp, HubSpot, Salesforce, and built-in integrations with other popular CRMs.

SimpleTexting Support Channels:

Phone, Email, Live Chat, and an extensive Help Center.

SimpleTexting Ratings:

4.7/5

SimpleTexting Reviews:

“Clean and easy… two-way chat is a game-changer.”

“Great value… wish there were more direct integrations for reporting.”

Source: G2

4. MessageBird (Now Bird)

Overview:

MessageBird (now Bird.co) is the world’s largest omni-channel cloud communication platform that connects businesses to customers via SMS, Voice, and messaging applications like WhatsApp Business API, WeChat, Messenger, and, in addition, allows conversations through various channels in a single interface/API. It’s built for international businesses requiring regular, dependable messaging across multiple digital channels, and is a strong multi-channel Falkon SMS alternative.

MessageBird Features:

• Omnichannel API: One system to rule them all; SMS, Voice, WhatsApp, and Email (and Instagram/Facebook Messenger).
• Flow Builder: Intuitive, drag-and-drop capability to deliver and automate personalized customer experiences across every channel.
• Inbox: Unified platform for customer service ticketing and team messaging collaboration.
• Programmable Voice: Get the tools to build IVRs, call forwarding, and advanced call control.
• Global Numbering: Local numbers and text compliance in nearly every country.

MessageBird Pros:

• Strong Omnichannel Focus: Good for synchronizing customer touchpoints across disconnected digital channels.
• High Global Reliability: High delivery rates and adherence in international markets.
• Visual Automation Builder: Flow Builder helps everyone understand complex routing and conversational logic.

MessageBird Cons:

• Complicated for SMS-Only Users: Overkill and, in some cases, more costly for businesses in need of just basic bulk SMS alone.
• Customer Support Issues: A few customers have stated that the support team’s service isn’t responsive, and billing is complicated.
• Set Up: Some users may feel that the first setup for the multi-channel platform can be a little tricky and not very intuitive.

MessageBird Pricing:

Message and call pay-as-you-go (usage-based) pricing by channel and country.

Platform fees for some products, such as Inbox and Flow Builder tracking, do apply.

SMS rates generally start around $0.0050 per message (very rough estimate).

MessageBird integrations:

Salesforce, Zendesk, Microsoft Dynamics, Shopify, and numerous other custom API connections.

MessageBird Support Channels:

Dedicated Account Managers (for enterprise plans), Online Help Center, 24/7 technical support.

MessageBird Ratings:

3.9/5

MessageBird Reviews:

“Fast, secure, many APIs (SMS, WhatsApp, Instagram).”

“High integration fee… hard to reach support.”

Source: G2

5. Avochato

Overview:

Avochato is a messaging platform designed to help sales, support, and service teams connect with customers through a single shared inbox. It’s the Falkon SMS alternative that’s service-oriented and perfect for mid-market companies hoping to professionalize their customer service over text.

Avochato Features:

• Shared Team Inbox: One Dashboard For Multiple Agents To Work, See, And Reply To Incoming Messages.
• Chat Routing: Incoming messages are assigned automatically to available agents or to certain departments.
• Forward Messaging: Send or forward messages to send mass texts or to trigger drip campaigns based on responses.
• Templated Responses / Macros: Fast, quick-reply templates that save time solving requests while keeping your brand voice consistent.
• Scheduling Automation: Sync with your calendar and let people book an appointment through text.

Avochato Pros:

• Team Collaboration Focus: Great for sales and support teams who need to access shared text lines.
• Service-Oriented Design: Developed with high-touch customer service interactions in mind to keep author response time as low as possible.
• Simple and Intuitive: We have made Open List easy for agents to use.

Avochato Cons:

• Per-User Pricing: It can get expensive fast if a company has to add dozens of users to the platform.
• Add-On to Voice/VoIP: Call functions exist but are less powerful than competitors that function exclusively as UCaaS systems (solutions like Emitrr, for example, or RingCentral ).
• Pricing Complexity: Users pay for user licenses and message volume, so it can be difficult to predict your costs.

Avochato Pricing:

Monthly tiered plans based on features and number of users (e.g., starting at approximately $49/month per user).

Requires purchase of credits per message, or the use of more than a plan’s allocated amount.

Avochato Integrations:

Salesforce, Zendesk, Microsoft Dynamics, Slack, Zapier, and many of the most common scheduling tools.

Avochato Support Channels:

E-Mail, Phone, E-Mail Only (Help Desk), Account Manager.

Avochato Ratings:

4.8/5

Avochato Reviews:

“API works great… continuous history of texts helps support.”

“Routing rules assign messages fast, saving everyone time.”

Source: G2

6. Sakari

Overview:

Sakari is a business SMS solution that focuses on the simplicity and strength of the integration of your Google Workspace or CRM. It’s an all-in-one Google messaging that allows you to send mass messages, personalized marketing messaging, and two-way business communication with the private inbox. Ideal for teams already invested in Google’s ecosystem, looking for a simple solution to get started without any technical overhead.

Sakari Features:

• Customized Mass Text Messaging: Supports personalized mass texting with custom fields for a personal touch.
• Two-Way Conversations: Handle customer replies with an easy desktop or mobile app, all from one place.
• Google Sheets Integration: Send messages directly from Google Sheets and log conversations automatically.
• Scheduling and Templates: Schedule your messages to be delivered at a specific date/time or use custom quick templates.
• Automatic Replies: Configure your out-of-office, trigger-based auto-response.

Sakari Pros:

• Outstanding Google Integration: Unmatched integration with Google Sheets and Contacts for campaign management.
• Rapid Deployment: Zero to working in minutes from installing.
• Non-Confusing Pricing: Straightforward monthly plans depending on how many messages you think you’ll need.

Sakari Cons:

• Limited Calling Features: Heavily SMS focused; little to no VoIP presence or advanced call management.
• Limited Advanced Marketing Features: No powerful drip campaigns or AI agents like the ones available with full-suite options.
• Pricing Structure: Volume-based pricing, which, in low-volume tiers, may restrict access to features.

Sakari Pricing:

Plans are monthly, priced according to volume (e.g., about $16/month for 500 messages).

The plans will be coming with messaging fees (unlike some API providers) to keep it open what the cost is.

Sakari Integrations:

Salesforce, HubSpot, Zapier, Google Sheets, Copper CRM, and 1,300+ ready-to-use integrations with partners.

Sakari Support Channels:

Live Chat, Email, and extensive self-service documentation.

Sakari Ratings:

4.8/5

Sakari Reviews:

“User-friendly interface… effortless SMS.”

“Solid two-way communication; simple on the phone side but just right for text.”

Source: G2

7. Sinch

Overview:

Sinch is a leading player in the cloud communications space and holds itself to enterprise-grade standards. It’s a robust Falkon SMS replacement for enterprise-level companies that need high-throughput messages, advanced network optimization, and compliance across dozens of global markets.

Sinch Features:

• Worldwide SMS API: Dependable, scalable, and powerful SMS Messaging using rapidly deployed routing links.
• Rich Communication Services (RCS): The next-generation message format for better branding, new customer experience, and interactivity.
• Conversation API: An omni-channel solution for handling conversations on various channels (SMS, WhatsApp, Viber).
• Programmable Voice/Video: APIs to integrate voice calling and video chat into applications.
• Auth/Verify: Services for two-factor authentication and user verification.

Sinch Pros:

• Widespread International Coverage: Great delivery rates, as well as great deliverability and adherence to regulations in complicated countries.
• Maximum Reliability: Designed for mission-critical reports and transactions with continuous uptime.
• Enterprise-Ready: Scale for the biggest businesses with advanced and custom features.

Sinch Cons:

• Very API Oriented: Heavy in technical know-how to use all its functionality.
• High Complexity: Overkill and expensive for a simple SMB messaging requirement.
• Opaque Pricing: Tailored, metered pricing is hard for non-technical users to project.

Sinch Pricing:

Usage-based/Pay-as-you-go API model.

Prices of SMS: Costs vary greatly per country of destination (starting at approximately $0.0050 a message).

1:1 pricing and volume discount for big clients.

Sinch Integrations:

Quite handy in terms of its API integration and with other cloud services as well, such as companies like AWS, Google, etc., and even from a typical enterprise CRM perspective.

Sinch Support Channels:

Business hours and 24/7 premium support.

Sinch Ratings:

4.4/5

Sinch Reviews:

“Sinch delivers where reliability is paramount. We use them for our critical two-factor authentication in Europe and Asia.

“It is truly a developer’s tool. If you have the technical resources, the power is incredible.

Source: G2

8. EZ Texting

Overview:

EZ Texting is an established, specialized SMS marketing provider that offers an incredibly easy-to-use platform. It’s a straightforward and easy-to-use substitute for Falkon SMS that perfectly suits and makes high-volume marketing alerts & 2-way messaging possible for small and medium businesses, retailers, associations, or even personal purposes.

EZ Texting Features:

• Text-to-Join Keywords: Easy way for subscribers to join the database with a customized word.
• Mass Text Alerts & Scheduling: Instant or scheduled mass notifications to 1000’s of contacts.
• Two-Way Conversations (Team Inbox): Central inbox for the team to read and respond to customer replies 1:1.
• Receive Landline Texts: Receive texts for your current business landline number.
• AI Compose/AI Reply: In-built AI tools for creating catchy message bodies and automatically replying to messages.

EZ Texting Pros:

• Great Usability: Super user-friendly dashboard and little to no learning curve for first-time users.
• Solid Marketing Features: Great list building, campaign management, and template tools.
• AI Help: Support tools such as AI Compose can, for example, help you rapidly create engaging messages.

EZ Texting Cons:

• Few Native Integrations: Despite an array of integrations through Zapier, direct native integrations are few.
• Basic Call/VoIP: Does not have advanced, integrated communication features that full UCaaS solutions provide.
• High Volume Cost: The pricing is sedanrido scaled according to the volume of messages, and so probably not the best option for high volume senders.

EZ Texting Pricing:

Monthly plan tiers as per the number of messages (e.g., Launch from circa $25/month).

There are graduated plans with a predetermined number of messages that scale up to Enterprise levels.

EZ Texting Integrations:

Notable options include MailChimp, Constant Contact, and HubSpot, as well as various web platforms and more than a thousand apps through Zapier.

EZ Texting Support Channels:

Phone, Email, Support Center Portal, Knowledge Base.

EZ Texting Ratings:

4.5/5

EZ Texting Reviews:

“Excellent for SMBs… mobile-first marketing value.”

“Be cautious about support promises/credits.”

Source: G2

9. TextUs

Overview:

TextUs is a business text messaging platform built for staffing, recruiting, and high-volume sales teams. It is the perfect Falkon SMS alternative for HR and sales teams that use instantaneous, personalized, high-engagement two-way texting to touch base with candidates and prospects.

TextUs Features:

• Recruiting & Sales Messaging: Dedicated resources and curated message templates to help you outreach at high velocities.
• Chrome Extension: It can text directly from the ATS/CRM interface.
• Group SMS: Use this feature to send messages in bulk by one click, and they will appear as individual, personalized texts.
• Team Insights and Shared Inboxes: Keep an eye on team-level text volume, activity, and response rates for coaching.
• Compliance Tools: Opt-outs management and the confidence that you will not violate best practices (TCPA) rules from the start.

TextUs Pros:

• Industry Focus: Top-tier features for recruiting and staffing with an ATS/CRM included.
• Highly Interactive: Platform is designed for real-time 2-way conversations with a quick back and forth, resulting in high engagement.
• Team Performance Tracking: Very good team stats to keep an eye on and enable managers to coach agents.

TextUs Cons:

• Not a General-Purpose Platform: Missing peskier features of general use platforms (e.g., Reputation management, appointment scheduling).
• Per-User Pricing: Its pricing is mainly per license (per-seat), and that can become expensive if you have a huge team.
• Not Natively Call/VoIP: Heavily relying on texting for communication, rather than a one-stop shop.

TextUs Pricing:

Pricing is, for the most part, by user licenses (per-seat model) and is tailored quote-based.

Message quantity is frequently contained in the cost of the license.

TextUs Integration:

Bullhorn, Salesforce, HubSpot, Vincere, Avionté, and all major ATS/CRMs.

TextUs Support Channels:

Dedicated Customer Success team, Phone support, Email support, Online Guides.

TextUs Ratings:

4.7/5

TextUs Reviews:

“Best in the market… what took hours now takes seconds.”

“Great for contacting workers quickly; occasional crashes.”

Source: G2

10. Textedly

Overview:

Textedly is the world’s best text messaging company for three reasons: Textedly is an affordable SMS software system built specifically for mass text messaging and designed for small businesses, but made easy by even the most novice computer user. It’s a no-nonsense Falkon SMS alternative with a focus on how easy it is to set up text keywords, launch quick promotions, and blast out time-sensitive alerts without any fancy automation or VoIP capabilities.

Textedly Features:

• Keywords and Text-to-Join: You’re able to set up your own keywords for list growth and engagement quickly.
• Mass Bulk Messaging: Send a mass message to thousands of clients without delay with 99% inbox delivery.
• Scheduling/Auto Replies: Schedule messages or auto-reply to incoming texts.
• Two-Way Conversations: Provides a simple interface to manage one-to-one replies.
• Capture Data, Analytics: Easy-to-use collection of contact details and message performance monitoring features.

Textedly Pros:

• Extremely Affordable: Extremely competitive pricing for small businesses and not-for-profits.
• Super Easy to Set Up: No configuration; 1 click tracking!
• Unlimited Subscribers: It’s based on the message volume, not counting your subscribers, which is perfect for scaling lists.

Textedly Cons:

• No VoIP/Call Integration: Dedicated only for Texting; does not cover phone calls.
• Limited Custom Automation: Does not offer the more advanced workflow-based automations (missed call text, web form integration) provided by leading competitors.
• Simple Integration: Dependence on Zapier for more advanced connections, and less supported native CRM/EHRs.

Textedly Pricing:

Tiered monthly plans according to message volume (such as around $24/month for 1,000 texts).

For enterprises, the per-message rates are pretty low for high-tier volumes.

Textedly Integrations:

Zapier, MailChimp, HubSpot (via Zapier), and simple webhook integration.

Textedly Support Channels:

Email, Phone and lots of knowledge base articles.

Textedly Ratings:

4.3/5

Textedly Reviews:

“Great value for smaller businesses… support has been A+.”

“Recurring messages aren’t as robust, but customer support is proactive.”

Source: G2

Why Emitrr is the Top Alternative to Falkon SMS

• Marketing Automation: (AI Agent, missed call = auto-text, reminders, drip campaigns, web-to-SMS, review requests), etc., is a genuine replacement for Falkon SMS to drive returns.
• Industry-Based Compliance: It appears to be a HIPAA-compliant texting alternative to Falkon SMS (with BAA) meant for providers seeking secure communications of care.
• Reputation Engine: Turn happy customers into proof and public proof via automated review campaigns (proven lever of revenue).
• Communication: Advanced call management (auto attendant, voicemail-to-text, analytics) + best-in-class texting in one dashboard.
• Extensive Ecosystem: Connected software suite of 500+ integrations across CRM, EHR, PMS, marketing, and productivity plugins will be perfect when you ask, “What texting platform is better than Falkon SMS?”

What Industries Are Served by Emitrr?

• Healthcare & Dental: HIPAA-compliant: Two-way texting/calling, automated appointment reminders, no-show sequences, and review requests, as the premier Falkon SMS alternative for healthcare.
• Home Services (HVAC, Plumbing, and Cleaning): Job confirmations, ETA texts, service follow-ups, and batch promos to drive repeat business.
• Real Estate: Lead capture through web-to-SMS, missed-calls auto-text to follow-ups, fast drip to convert more.
• Education & Training: Class announcements, emergency notifications, and dependable group messaging tools with parent knowledge.
• Legal Services: Encrypted client chat, booking confirmations, compliant call record, and status updates.
• Staffing & Recruiting: Reach out to candidates, schedule interviews, nudge your pipeline, and cover a shared inbox.

Frequently Asked Questions

Conclusion

Falkon SMS works well for basic messaging and two-way SMS texting, but many organizations need more, including an automatic review process, AI capabilities, VoIP features, compliance, and deep integrations. The recommended alternatives to Falkon SMS in this list cover a wide spectrum from API-first platforms (Twilio, Sinch), marketer-friendly tools (SimpleTexting, EZ Texting), and omnichannel heavyweights (Bird).

If you want a platform that aggregates secure two-way texting, call management, marketing automation, review generation, and HIPAA-level compliance all in one spot, Emitrr is the clear choice, the smarter choice for modern, growth-minded teams looking for a Falkon SMS replacement. Book a demo with Emitrr today to know about its various offerings.