3CX Pricing Guide: What Does it Cost and What Do You Get?

Introduction to 3CX Pricing

Ever looked at 3CX pricing and wondered what you’re actually paying for? Many businesses ask the same question. On the surface, 3CX seems flexible, but once you start checking the 3CX cost, the licence levels, the call limits, the hosting choices, and the SIP trunk fees, it becomes hard to tell what the final bill will be. This is often the point where people start searching for a clearer 3CX price list or comparing it with simpler, more predictable options.

This guide helps you cut through the confusion and understand how 3CX charges, what affects the cost, and whether it gives the value you expect. You’ll also see how it compares to alternatives like Emitrr, so you can choose what makes the most sense for your business and budget.

3CX Pricing

3CX is a cloud-based business phone system that combines VoIP and PBX features to handle calls, video meetings, messaging, and call-center workflows. It fits different types of businesses, from small remote teams to full support operations. When people explore 3CX pricing, one of the first things they notice is that the actual cost depends on several moving parts. 

The 3CX subscription plans start at around $350 per year for the lowest simultaneous-call tier, but the final amount can change once you add users, higher SC levels, hosting, and trunk fees. Because the 3CX annual plans and 3CX hosting pricing vary so much, many customers end up asking the same question: “What will the true 3CX cost be for my setup?”

3CX Annual Pricing Plans 

Simultaneous Calls (SC)	Maximum Users / Extensions	Approx Price / Year (USD)	Edition
8 SC	Up to ~40	$350	PRO & ENT/AI
16 SC	Up to ~80	$750	PRO & ENT/AI
24 SC	Up to ~120	$1,095	PRO & ENT/AI
32 SC	Up to ~192	$1,395	PRO & ENT/AI
48 SC	Up to ~288	$2,195	PRO & ENT/AI
64 SC	Up to ~384	$2,895	PRO & ENT/AI
96 SC	Up to ~672	$4,495	PRO & ENT/AI
128 SC	Up to ~896	$5,995	PRO & ENT/AI
192 SC	Up to ~1,344	$8,995	PRO & ENT/AI
256 SC	Up to ~2,048	$11,995	PRO & ENT/AI
512 SC	Up to ~4,096	$18,995	PRO & ENT/AI
1,024 SC	Up to ~8,192	$34,995	PRO & ENT/AI

Some things you need to know about 3CX pricing: the licence is charged per system per year, not per user per month. You choose the number of simultaneous calls (SC) your business needs, and the price is set based on that tier. Even though the user or extension count can go very high in the paid editions, the real cost depends on the SC level, along with hosting, support, and trunking.

On top of that, extra expenses like 3CX hosting fees, SIP trunk charges, and add-ons such as AI features or analytics can increase the actual 3CX cost you end up paying.

3CX Pricing vs. Emitrr Pricing: A Comparison

Users find that while the 3CX price list gives a basic idea of what to expect, the final monthly or annual cost often increases once they begin to scale or add extra features. For businesses that prefer clear, predictable costs and a simpler pricing structure, it makes sense to compare 3CX with options that offer straightforward per-user or flat pricing. Businesses in search of the 3CX alternatives often find Emitrr a better fit for both budget and ease of use.

Pros and Cons of 3CX Pricing

3CX offers a range of plans with flexible options, but the overall value depends on what your business needs and how fast you plan to grow. Below is a quick look at the pros and cons of 3CX pricing plans.

Pros of 3CX pricing

• High User Capacity: Even lower tiers allow a large number of users or extensions, which can work well for teams with many employees but fewer active calls.
• Flexible Deployment Options: You can self-host on your own server or choose 3CX hosting, which gives businesses control over how they set up the system.
• Strong Communication Features: Paid plans include calling, video, messaging, and call management tools that cover most business needs.

Cons of 3CX pricing

• Costs Increase with Usage: Pricing rises quickly when you need more simultaneous calls, which can affect busy teams or growing call volumes.
• Extra Fees Add Up: Hosting, SIP trunking, support, and advanced add-ons raise the final 3CX cost beyond the base licence.
• Hard to Predict Total Cost: Because pricing depends on SC tiers and external fees, many businesses find it difficult to estimate their true monthly or yearly spend.
• Mostly Annual Plans: 3CX focuses on yearly licences rather than monthly options, so you often need to commit for a full year upfront.

Emitrr Pricing

Emitrr offers two VoIP plans, Standard and Professional, to match different levels of business needs. Pricing starts at $20 per user per month when billed annually. Both plans come packed with a myriad of features that help businesses handle calls, automate follow-ups, and streamline customer communication seamlessly.

Take a quick look at Emitrr’s VoIP pricing for each plan:

Name of the plan	Pricing if paid annually	Pricing if paid monthly
Standard	$20 per user per month	$25 per user per month
Professional	$30 per user per month	$35 per user per month

Standard Plan

The Standard Plan includes unlimited calling per user and a collection of essential tools to manage day-to-day communication for small teams. While the features are limited, they cover exactly what most businesses need to stay connected and organized. No clutter, no confusion. 

With this plan, you get access to:

• Unlimited Calling (outbound and inbound): Each user can make and receive as many calls as needed every month to keep daily communication flowing smoothly.
• HD Voice: HD Voice improves call clarity so conversations sound crisp and professional.
• Call Hold Music: With call hold music, callers hear music while they wait, helping create a smoother on-hold experience.
• Call Recording (manual): Manual call recording allows users to record calls on demand for training or documentation.
• Call Queue Groups: Call queues organize incoming calls and hold them in line when all users are busy.
• Call Extensions: Call extensions assign direct lines or codes to individual team members or departments for easier internal routing.
• Call Routing (During and After Hours): Call routing during and after hours sends callers to different destinations depending on your set schedule.
• Call Transfer: With call transfer, live calls can be sent to another user or department without disruption.
• Call Forwarding: Call forwarding redirects incoming calls to alternate numbers or devices when you are away or unavailable.
• Number Porting: VoIP call porting enables you to keep your existing business phone number when moving to Emitrr. You can easily transfer your current VoIP number without changing what your customers already know.
• Contact Sync: Contact sync keeps your customer lists up-to-date and easily accessible during calls.
• Set Personal Working Hours: With Personal Working Hours, each user can define their call availability.
• Mobile App: Emitrr’s mobile business communication app allows users to handle calls and messages directly from their smartphone, wherever they are.
• AI Agent Customization: This is the most powerful way to simplify your workflows into a single dashboard. You can create your own AI agent to handle routine queries, assist with call routing, and support your team by managing basic interactions.

Professional Plan

The professional plan builds on everything included in the standard plan and a set of advanced tools to give your team more control, more automation, and a smarter way to handle calls. It is a solid choice for businesses that are growing, juggling high call volumes, or are set to take their communication system to the next level.

With the Professional Plan, you unlock the following features:

• Call Transcription: Call transcription automatically converts voice into text, making it easier to review and keep track of important details.
• IVR (Interactive Voice Response): IVR, also known as a call tree, helps guide callers to the right department or team member through a simple, automated menu.
• Call Recording (automated): Automated AI call recording captures every conversation without needing to press a button, so nothing gets missed.
• Missed Call Auto Text: Missed call auto text sends a quick, automated message to customers when you are unable to pick up, helping you stay responsive.
• Call Conference: Call conference allows multiple people to join the same VoIP call, making it easy to run meetings or group discussions directly through the platform.
• Voicemail Transcription: This voicemail transcription software turns recorded messages into readable text, saving you time when checking voicemails. If your calls are slipping through, this feature helps you catch up without missing context.
• HIPAA Compliance: Healthcare and other regulated industries need extra protection when it comes to customer data. A HIPAA-compliant communication helps you stay within the rules, keep sensitive information secure, and stay away from any legal trouble.
• Access Management: Access management gives you control over who can view or change settings, helping you manage permissions across your team.

How Emitrr Offers Better Value for Money As Compared to 3CX?

Emitrr has become a go-to platform for teams that want simpler communication and a smoother daily workflow. Users appreciate how easy it is to get started, how helpful the support team is, and how much time the system saves them each day. The platform also holds a 5-star rating on Capterra, which reflects how well it works in real business environments. Overall, Emitrr delivers more value for the money and helps businesses stay focused on their work instead of managing a complex phone system.

One great example is Kroopin’s Poopin Scoopin, a pet waste removal service that struggled with missed calls and lost leads. After switching to Emitrr, the team dramatically reduced missed calls and saw a 50% increase in new bookings. That’s the kind of real, measurable difference businesses experience when they choose Emitrr.

Pay Only for What You Need

Emitrr understands that every business is unique. Its pricing lets you pick the features that actually help your team, so you don’t spend on tools you’ll never use. This practical approach gives you full control over your investment and ensures your plan fits naturally with your daily operations. Whether you’re a solo professional, a small team, or a growing brand, you can tailor Emitrr to your needs and get the best value for your budget.

Simple, Transparent Plans

Emitrr pricing is clear and easy to understand. You can choose from Standard or Professional plans, and pay monthly or go for annual plans, whichever works best. Everything is upfront, from costs to included features, so there are no hidden fees or confusing add-ons.

Add Unlimited Users for Free

Emitrr allows you to add as many users as you need at no additional cost. You can expand your operations, bring in new staff, or open more locations without seeing your software expenses rise. This flexibility makes it simple to scale at your own pace.

Smarter Call Management

Emitrr empowers your business with advanced, AI-driven call management tools that make communication smoother and smarter. The platform includes powerful features like AI call routing, IVR menus, AI voicemail, AI call analytics, and much more, so that every customer interaction is handled efficiently.

HIPAA-Compliant and Secure

Emitrr takes data security seriously, so you never have to worry about your clients’ privacy. It offers HIPAA-compliant VoIP and goes through regular HIPAA audits to keep every bit of information safe and confidential. That’s one big reason so many healthcare practices, dental clinics, and medical teams rely on Emitrr every day. You can confidently handle calls, messages, and patient conversations with reliable data protection that ensures everything is secure and compliant from start to finish.

AI-Powered Automation

Emitrr’s automation quietly takes care of the repetitive tasks that slow teams down, such as scheduling reminders, routing calls, and sending follow-up messages. It can even work as an AI receptionist or an AI agent for healthcare to handle patient queries and routine interactions. With this, your workflows run more smoothly, and response times get faster every day. 

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Seamless Integration

Managing customer data can be tricky, but Emitrr makes it simple by connecting effortlessly with the tools you already use. It syncs seamlessly with over 500+ platforms like HubSpot, Calendly, ActiveCampaign, and Mailchimp, along with EHR, EMR, and practice management systems. This integration ensures every customer detail is up to date in one place, giving your team a complete view of every interaction. It helps you stay organized, deliver consistent support, and build stronger relationships through better communication.

Scalable for Growing Businesses

Emitrr grows at the same pace as your business. It handles higher call volumes and expanded teams easily, so you never have to worry about outgrowing your software. Expansion becomes smooth and stress-free as you continue adding new clients or team members. This adaptability makes Emitrr a trusted partner for long-term success.

Quick, Intuitive Setup

Setting up Emitrr is simple. The interface is clean, easy to understand, and quick to get used to. Your team can start managing appointments, calls, and messages within hours. No deep training sessions or technical headaches, just a smooth start!

Reliable Customer Support

Emitrr’s support team is always ready to help. They respond quickly, communicate clearly, and genuinely care about your experience. From setting up your account to learning new features or resolving technical issues, you can count on a friendly team that provides solutions and makes sure everything is fixed quickly.

FAQs

Conclusion

Is it worth choosing 3CX? The pricing works for basic setups, but the overall cost can rise once you need higher call capacity, paid licences, hosting, or SIP trunk charges. For many businesses, this makes the system harder to scale in a simple and budget-friendly way.

For a communication platform that delivers more value for your money, Emitrr is the smarter choice. It offers simple pricing, AI-powered tools, and the flexibility to grow as your business expands. Schedule a free demo with Emitrr AI today to see how it can simplify your business VoIP communication.