Aircall Pricing: What You Need To Know

Introduction to Aircall Pricing

Are you a business owner exploring Aircall and trying to determine whether its plans fit your needs and budget? Aircall is an advanced calling platform trusted by many industry leaders, but Aircall pricing is often a concern for small businesses. The overall cost can feel high once user-based pricing and add-ons are considered.

In this blog, we break down Aircall pricing in detail, explain what each plan includes, and explore why many teams choose to switch to a more robust and affordable alternative. Let’s start by understanding how Aircall cost works.

Aircall Pricing

Aircall offers 3 pricing plans: Essentials, Professional, and Custom. It also has two add-ons: Aircall AI and Analytics+.

Here’s a detailed analysis of Aircall pricing plans:

Aircall pricing plan for the United States

Name of the plan	Price if billed monthly	Price if billed annually
Essentials	$40 per license	$30 per license
Professional	$70 per license	$50 per license
Custom	Contact support	Contact support

*This is per license pricing, considering if you opt for a minimum of 3 licenses.

Key features:

Unlimited calls in US, Canada
Integrations
Business messaging
Outbound calls
Call analytics

Aircall Pricing: Add-ons

Aircall AI – $9 per license

Key features:

AI call summaries
Transcription
API

Aircall Analytics+ – $15 per license

Key features:

Advanced filters
Charts/heatmaps
Dashboards

Aircall is ideal for businesses that rely heavily on voice communication and need a traditional call center setup with robust call handling, outbound campaigns, and analytics capabilities. It works well for teams focused on managing high call volumes across multiple agents. Emitrr, however, is better suited for businesses that prioritize automation, engagement, and outcomes over call volume such as healthcare providers, local service businesses, and SMBs.

Aircall pricing vs Emitrr pricing: A Comparison

Now we’ll compare Aircall and Emitrr pricing to help you understand which platform offers better value for your business needs. We’ll explore the pros and cons of Aircall pricing structure:

Aircall Pricing Pros

Transparent Tiered Pricing

Aircall offers transparent pricing plans with an option for monthly as well as annual billing. You can save around 25% if billed annually. It helps businesses to plan their budget and possibly commit long-term to lower per-license costs.

Includes Key Features at All Tiers

Even at the Essentials level, you get features many providers lock behind higher tiers:

Unlimited calls in the US and Canada – ideal for domestic businesses.
Business messaging – for SMS/text communication.
Outbound calls and call analytics – lets teams track performance and make data-driven decisions.
Integrations – connects Aircall with tools like Salesforce, HubSpot, etc., improving workflow.

You’re getting core communication tools without having to go to the higher Professional tier.

Aircall Pricing Cons

High Starting Cost for Small Teams

Aircall has a minimum of 3 licenses, even for small teams. For solo entrepreneurs or startups, this starting point might be too high, forcing them to look for Aircall alternatives instead.

Add-ons Increase Total Cost Quickly

Even though the add-ons are worthwhile, they easily hike the price up. That brings Aircall down price-wise if you require both add-ons, particularly for apps that include those as features of their entry plans.

Custom Plan Pricing is Not Transparent

For the Custom plan, you need to speak with sales for Aircall pricing. This introduces friction for companies that wish to easily compare prices or acquire software without having to deal with a sales process. It also makes one wonder about potential price variations between customers.

Emitrr Pricing

Emitrr is an AI-powered communication platform that is designed to help businesses offer seamless communication and improve client engagement. It not only automates but also streamlines communication and supports growth. Whether you are a large healthcare practice or a solo provider, Emitrr makes day-to-day workflow effortless.

In these two affordable pricing it offers you are comprehensive all-in-one platform that can help you from managing your communication to establishing a strong online reputation. A user-friendly and affordable alternative to Adit that adheres to all the regulatory requirements without any extra charge.

Emitrr offers different pricing plans for different capabilities. For VoIP, there are 2 pricing plans – Standard and Professional.

Name of the plan	Pricing if paid annually	Pricing if paid monthly
Standard	$20 per user per month	$25 per user per month
Professional	$25 per user per month	$30 per user per month

Key features of Standard Plan:

Calling (1000 mins/user)
HD Voice
Call Hold Music
Call Recording (manual)
Call Queue Groups
Call Extensions
Call Routing (During and After Hours)
Call Transfer
Call Forwarding
Number Porting
Contact Sync
Set personal working hours
Mobile App

Key features of Professional Plan:

Everything in Standard plus

Call Transcription
IVR (Interactive Voice Response) / Call Tree
Call Recording (automated)
Missed Call Auto Text
Call Conference
Voicemail Transcription
HIPAA Compliance
Access Management

How Emitrr offers better value for money as compared to Aircall

Flexible Pricing Plan

Emitrr offers flexible pricing that is suited for all business sizes, be it a small business, solo users, startups, or a big firm. Whereas Aircall forces a higher starting spend due to license minimums. This makes Emitrr more accessible and cost-effective upfront.

AI Information Collection & Workflow Automation

Emitrr offers an all-in-one communication platform without any need to have technical requirements. Emitrr’s AI information collection flow can:

Collect information via call or SMS
Handle routine patient or customer queries
Send automatic SMS updates
Schedule appointments
Confirm bookings
Manage follow-up reminders
And more!!

AI-driven VoIP & SMS capabilities

Emitrr also offers more than just basic SMS and voice capability; it also comes with robust AI functionality, which can turn calls into appointments with features like AI call routing, AI call queuing, AI rule engine, AI call transfer, and more.

Want to know what all Emitrr AI voice agent can do? Check out this YouTube video and explore how it can transfrom your business!!

All-in-One Communication Suite – No Costly Add-ons

Unlike Aircall, Emitrr is equipped with robust features such as AI tools, analytics, texting, appointment booking, and review management – without charging extra per add-on. Aircall’s pricing increases quickly if you add AI and Analytics, which inflates the per-license cost.

Industry-specific tool

Emitrr offers industry-specific tools that Aircall lacks, like automated review requests, follow-up reminders, and appointment scheduling. This makes Emitrr more valuable for service businesses, especially if you’re client-focused rather than sales-focused.

Seamless CRM Integrations

When it comes to integrating with other software, Emitrr excels and offers seamless integrations with any third-party tool, such as Athenahealth, Drchrono, Dentrix, Denticon, and more, so that you do not have to juggle between multiple platforms. From data sync to accessing patient information with Emitrr, it’s effortless.

Better Customer Support & Onboarding

Emitrr offers free onboarding and robust customer support to users. You get more handholding and customization, whereas Aircall’s support is often less responsive, especially for Essentials plan users. Because of its unparalleled customer support, it has earned 5/5 ratings on some of the reputable review sites like Capterra.

FAQs

What plans does Aircall offer?

Aircall offers three types of pricing plans including essentials ($30/user/month), professional ($50/user/month), and custom (Contact sales).

What’s included in the Essentials plan?

The essentials plan offered by Emitrr offers unlimited US/Canada calls, 1 number, basic calling features, SMS, and app access.

How is Professional different?

The professional plan offered by Aircall adds advanced analytics, call monitoring, a power dialer, unlimited teams, and Salesforce integration.

Are international calls included in the plans?

Unlimited calls are limited to the US and Canada. International calls are available but may incur additional charges.

Does Aircall charge for international calls?

Yes, Aircall includes outbound and inbound calls, but international calls are generally billed separately and may require add-ons, bundles, or custom pricing depending on the plan and destination. You need to contact Aircall or check your contract/pricing for specific international rates.

Is Aircall a unicorn?

Yes. Aircall became a unicorn (a startup valued at over $1 billion) after a $120 million Series D funding round in June 2021. It has also since matured into what some call a Centaur company with strong recurring revenue.

What is the rate limit for Aircall?

For the Aircall Public API, 60 requests per minute per account is the standard rate limit.

Does Aircall use AI?

Yes, Aircall offers AI-powered features (such as AI Voice Agents and AI insights for calls) that enhance conversations, summaries, and automation, although advanced AI capabilities may be add-ons rather than included in all plans.

Conclusion

Aircall is certainly a robust VoIP solution that is equipped with various features, but its high pricing plans, mandatory license minimums, and expensive add-ons can be limiting for small businesses. Emitrr, on the other hand, offers a comprehensive solution with extensive and essential features, including AI, analytics, and texting capabilities, with no extra cost. Emitrr is an affordable platform offering a plethora of features, industry-specific tools, free onboarding, and exceptional customer support. It delivers greater value and accessibility, which makes it a smarter choice for businesses seeking a cost-effective, all-in-one communication solution. Want to know more about how Emitrr can transform your business book a demo now!!