4.9 (400+
reviews)
Introduction to Aircall Pricing
Are you a business owner exploring Aircall and wondering if its pricing plans meet your needs and budget? This platform is an advanced calling software that is trusted by most industry leaders, but pricing is one factor that keeps small businesses away from this platform. Here in this blog, we are going to talk about Aircall pricing, understand its details, and learn how we can make a switch to a more robust and affordable platform than Aircall. So let’s get started!! First, let’s understand the pricing of Aircall:
Aircall Pricing
Aircall offers 3 pricing plans: Essentials, Professional, and Custom. It also has two add-ons: Aircall AI and Analytics+. Here’s a detailed analysis of Aircall pricing plans:
Aircall pricing plan for United States
| Name of the plan | Price if billed monthly | Price if billed annually |
| Essentials | $40 per license | $30 per license |
| Professional | $70 per license | $50 per license |
| Custom | Contact support | Contact support |
*This is per license pricing, considering if you opt for a minimum of 3 licenses.
Key features:
- Unlimited calls in US, Canada
- Integrations
- Business messaging
- Outbound calls
- Call analytics
Aircall Pricing: Add-ons
Aircall AI – $9 per license
Key features:
- AI call summaries
- Transcription
- API
Aircall Analytics+ – $15 per license
Key features:
- Advanced filters
- Charts/heatmaps
- Dashboards
Aircall pricing vs Emitrr pricing: A Comparison
Now we’ll compare Aircall and Emitrr pricing to help you understand which platform offers better value for your business needs. We’ll explore the pros and cons of Aircall’s pricing structure:
Aircall Pricing Pros
Transparent Tiered Pricing
Aircall offers transparent pricing plans with an option for monthly as well as annual billing. You can save around 25% if billed annually. It helps businesses to plan their budget and possibly commit long-term to lower per-license costs.
Includes Key Features at All Tiers
Even at the Essentials level, you get features many providers lock behind higher tiers:
- Unlimited calls in the US and Canada – ideal for domestic businesses.
- Business messaging – for SMS/text communication.
- Outbound calls and call analytics – lets teams track performance and make data-driven decisions.
- Integrations – connects Aircall with tools like Salesforce, HubSpot, etc., improving workflow.
You’re getting core communication tools without having to go to the higher Professional tier.
Aircall Pricing Cons
High Starting Cost for Small Teams
Aircall has a minimum of 3 licenses, even for small teams. For solo entrepreneurs or startups, this starting point might be too high, forcing them to look for Aircall alternatives instead.
Add-ons Increase Total Cost Quickly
Even though the add-ons are worthwhile, they easily hike the price up. That brings Aircall down price-wise if you have a requirement for both add-ons, particularly with regard to apps that include those as features of their entry plans.
Custom Plan Pricing is Not Transparent
For the Custom plan, you need to speak with sales for pricing. This introduces friction for companies who wish to easily compare prices or acquire software without having to deal with a sales process. It also makes one wonder about potential price variations between customers.
Emitrr Pricing
Emitrr offers different pricing plans for different capabilities. For VoIP, there are 2 pricing plans – Standard and Professional.
| Name of the plan | Pricing if paid annually | Pricing if paid monthly |
| Standard | $20 per user per month | $25 per user per month |
| Professional | $25 per user per month | $30 per user per month |
Key features of Standard Plan:
- Calling (1000 mins/user)
- HD Voice
- Call Hold Music
- Call Recording (manual)
- Call Queue Groups
- Call Extensions
- Call Routing (During and After Hours)
- Call Transfer
- Call Forwarding
- Number Porting
- Contact Sync
- Set personal working hours
- Mobile App
Key features of Professional Plan:
Everything in Standard plus
- Call Transcription
- IVR (Interactive Voice Response) / Call Tree
- Call Recording (automated)
- Missed Call Auto Text
- Call Conference
- Voicemail Transcription
- HIPAA Compliance
- Access Management
How Emitrr offers better value for money as compared to Aircall
Flexible Pricing Plan
Emitrr offers flexible pricing that is suited for all business sizes, be it a small business, solo users, startups, or a big firm. Whereas Aircall forces a higher starting spend due to license minimums. This makes Emitrr more accessible and cost-effective upfront.
All-in-One Communication Suite – No Costly Add-ons
Unlike Aircall, Emitrr is equipped with robust features such as AI tools, analytics, texting, appointment booking, and review management – without charging extra per add-on. Aircall’s pricing increases quickly if you add AI and Analytics, which inflates the per-license cost.
Industry-specific tool
Emitrr offers industry-specific tools that Aircall lacks, like automated review requests, follow-up reminders, and appointment scheduling. This makes Emitrr more valuable for service businesses, especially if you’re client-focused rather than sales-focused.
Better Customer Support & Onboarding
Emitrr offers free onboarding and robust customer support to users. You get more handholding and customization, whereas Aircall’s support is often less responsive, especially for Essentials plan users. Because of its unparalleled customer support it has earned 5/5 ratings on some of the reputable review sites like Capterra.
FAQs
Aircall offers three types of pricing plans including essentials ($30/user/month), professional ($50/user/month), and custom (Contact sales).
The essentials plan offered by Emitrr offers unlimited US/Canada calls, 1 number, basic calling features, SMS, and app access.
The professional plan offered by Aircall adds advanced analytics, call monitoring, a power dialer, unlimited teams, and Salesforce integration.
Unlimited calls are limited to the US and Canada. International calls are available but may incur additional charges.
Yes, Aircall includes outbound and inbound calls, but international calls are generally billed separately and may require add-ons, bundles, or custom pricing depending on the plan and destination. You need to contact Aircall or check your contract/pricing for specific international rates.
Yes. Aircall became a unicorn (a startup valued at over $1 billion) after a $120 million Series D funding round in June 2021. It has also since matured into what some call a Centaur company with strong recurring revenue.
For the Aircall Public API, 60 requests per minute per account is the standard rate limit.
Yes, Aircall offers AI-powered features (such as AI Voice Agents and AI insights for calls) that enhance conversations, summaries, and automation, although advanced AI capabilities may be add-ons rather than included in all plans.
Conclusion
Aircall is certainly a robust VoIP solution that is equipped with various features but its high pricing plans, mandatory license minimums, and expensive add-ons can be limiting for small businesses. Emitrr on the other hand offers a comprehensive solution with extensive and essential features including AI, analytics, and texting capabilities with no extra cost. Emitrr is an affordable platform offering a plethora of features, industry-specific tools, free onboarding, and exceptional customer support. It delivers greater value and accessibility, which makes it a smarter choice for businesses seeking a cost-effective, all-in-one communication solution. Want to know more about how Emitrr can transform your business then book a demo now!!