Author Archives: Aditi Gupta

Introduction When one hears ‘patient experience’, they automatically think of the experience of the patient  with their doctor. While this criteria,without any doubt, reigns supreme over any,it is surely not the only one which would ensure a holistic patient experience. … Read More

What is patient recall? Patient recall is the process of encouraging patients to return to the clinic for a routine check-up. Patient recalls are timed and regular appointments. These regular hygiene check-ups are essential for providing ongoing care to patients these … Read More

Introduction Being greeted with a pen and paper and a clipboard is probably one of the most frustrating parts of visiting a healthcare practice. Even when all other industries seem to have taken a shift by embracing technology, the healthcare … Read More

Introduction to Patient Engagement In Healthcare The world truly underwent an overhaul with COVID-19. The shift from physical to digital fastened and so did the rate at which businesses embraced it. Healthcare practitioners and organizations now look at digital systems … Read More

Introduction $108.5 billion. That’s the expected valuation of VoIP services by the year 2032.  This statistic clearly demonstrates the impact VoIP is going to have on businesses, irrespective of their size and type. Just like other businesses like real estate, restaurants, … Read More

Introduction   Managing a medical practice is no easy feat. Considering that the provision of excellent patient care is your top priority, inefficiencies on an administrative level can hamper business and pose a risk to your reputation. This is when you … Read More

Introduction Email marketing and SMS marketing both have their own advantages. You might have noticed that each marketing method performs well in different scenarios.Through this article we will try and  understand how Email marketing and SMS marketing perform individually, a … Read More

Introduction  The integration of various technologies has brought about a transformation in the way businesses operate and communicate with their customers. With a huge majority of businesses ditching traditional landline phones for VoIP services, it is clear that newer technologies … Read More

Introduction  Online reputation management is a key area of focus if you want to drive business growth, improve the visibility of your practice, and also build trust and credibility. As a dentist, maintaining your online reputation is as important as … Read More

Introduction To text or to call is the new ‘to be or not to be’! Both these sets of questions have been known to put people in a dilemma. For the purpose of this article, let’s delve into comparison to … Read More