Author Archives: Aditi Gupta

Introduction  Did you know that service-based businesses in the US miss 40% of their calls daily? That’s an alarming statistic because those missed calls could be sales inquiries, service inquiries, or queries by existing customers. It means that you’re not … Read More

Introduction Are you concerned about the security of your patients’ sensitive information? In the healthcare industry, safeguarding patient data is crucial. Health Insurance Portability and Accountability Act compliance is essential to ensure that patient information remains confidential, upholding trust and … Read More

Introduction Have you ever wondered why some businesses seem to effortlessly connect with their customers while others struggle to get their message across? The answer could be as simple as three little letters: SMS. In a world where communication is … Read More

Introduction Did you know that missed appointments cost the U.S. healthcare system over $150 billion each year? For outpatient clinics, facilities where patients receive care without being admitted overnight, the problem of no-shows is particularly severe. Some clinics experience no-show … Read More

Introduction  As a healthcare practitioner, there is no way you wouldn’t be familiar with HIPAA – The Health Insurance Portability and Accountability Act. you might also be aware of the rules of this act that regulate how patient information is … Read More

Introduction Did you know that 80% of serious medical errors are linked to miscommunication during patient handovers? Inefficient communications may cost your practice valuable time and patient trust.  Moreover, practices with effective communication strategies see a 23% improvement in patient … Read More