Author Archives: Aditi Gupta

Introduction To text or to call is the new ‘to be or not to be’! Both these sets of questions have been known to put people in a dilemma. For the purpose of this article, let’s delve into comparison to … Read More

Introduction Imagine a situation where your client has contacted your business to seek information about a new service after business hours or during the weekend. But they didn’t receive any response. Wouldn’t that be frustrating for the client?  We live … Read More

Introduction  In the current world where data is the most important asset, keeping patient information secure and private is an important prerequisite for healthcare practices. Protecting the personal health information of patients ensures higher levels of care and privacy and … Read More

Introduction The Dental industry is an extremely sensitive one and in this post we try to address the importance of dental treatment consent. In this post we will cover the following aspects of dental treatment: What Is Dental Treatment Consent? … Read More

Introduction Do you provide the best healthcare services in your area, but are bogged down due to a lack of communication software that promotes your business to the right audience and helps convert them to lifelong customers? With a plethora … Read More

Introduction  Online appointment scheduling is a powerful way for you to build high-value customer experience and engagement. Gone are the days when businesses used to struggle with incoming appointment requests, which they would enter manually into the system. The digitization … Read More

Introduction Isn’t it challenging when your clinic’s schedule falls behind, and your waiting room begins to fill with anxious patients? It’s more than just an inconvenience—it’s a major issue that can erode patient trust and satisfaction. In fact, 61% of … Read More

Introduction  Did you know that service-based businesses in the US miss 40% of their calls daily? That’s an alarming statistic because those missed calls could be sales inquiries, service inquiries, or queries by existing customers. It means that you’re not … Read More

Introduction Are you concerned about the security of your patients’ sensitive information? In the halthcare industry, safeguarding patient data is crucial. Health Insurance Portability and Accountability Act compliance is essential to ensure that patient information remains confidential, upholding trust and … Read More

Introduction Have you ever wondered why some businesses seem to effortlessly connect with their customers while others struggle to get their message across? The answer could be as simple as three little letters: SMS. In a world where communication is … Read More