5 Best Bulk Texting Apps For 2024

Introduction 

Businesses have started embracing text messaging to reach out to their customers for their marketing campaigns. The high open rate of SMS, (96%) has greatly contributed to this rise in the usage of text messaging by businesses.

To make the marketing process even more effective, businesses have started to employ bulk texting. This brings us to the next question, “What is bulk texting?”. 

What Is Bulk Texting? 

Bulk texting is the method of sending text messages to a business’s entire customer base. Bulk texting can also be utilized to send mass text messages to customers of similar segments. In other words, sending messages in “bulk” is bulk texting. 

With bulk texting, one message can be sent to multiple recipients, but each recipient receives the message individually. So how can businesses employ bulk texting? They use a bulk texting app. Let’s have a look at the top bulk texting apps that businesses use for sending mass text messages. 

5 Best Bulk SMS Software for Businesses

Emitrr

Emitrr is a customer communication and interaction software and a highly efficient bulk text app with a myriad of texting-rich features. The bulk texting feature offered by Emitrr is one of the best in the game, with no learning curve involved! 

Emitrr has two options for bulk texting: You can either send messages to all recipients individually or send them as a group message. Emitrr offers all the following features: 

Emitrr Features

• Bulk Texting 
• Personalization 
• Text Message Scheduling 
• MMS Texting
• Contact Management 
• Templates 
• Integrations 
• Encrypted Texting 
• Automation 
• Sequences

Emitrr Support 

Emitrr is rated 5/5 for its customer support on Capterra. It offers support in the following formats

Emitrr Reviews 

ClickSend 

ClickSend is a popular communication platform that allows businesses to send and receive emails., SMS, MMS, Voice, Direct Mail, and more. With ClickSend you can send high-volume text messages fast. 

ClickSend Features 

• Bulk Texting 
• Personalization 
• Text Message Scheduling 
• MMS Texting
• Contact Management 
• Templates 
• Integrations 

ClickSend Support

ClickSend is rated 4.1/5 on Capterra for its Customer Service. ClickSend offers the following support options: 

ClickSend Reviews

ClickSend has an overall rating of 3.9/5 on Capterra. Here is what customers have to say about ClickSend: 

“Overall, it works great – WHEN IT WORKS. It allows people to respond to messages. But we are disappointed right now because no one will return our request for help, or even send a list of things to look at. This stopped working during a critical time in communication with our staff, and left us scrambling for a different way to reach out to them. We’ve not been able to use this for 4 weeks (or so) now, and our funds are stuck there with no response.” (Capterra) 

“ They made me jump through hoops to send out an SMS campaign. They asked for a picture of my credit card, then a picture of me holding the credit card. They requested the web address, and main email of our business. They requested I send an email from the main address to them proving I worked where I said I did and was authorized to send SMS messages for the company. They requested the opt-in letter authorizing SMS messages to be sent. I PROVIDED ALL OF THESE DOCUMENTS AND THEN DIDN’T HEAR ANYTHING AFTER MULTIPLE EMAILS TO FOLLOW UP. THEY FINALLY ISSUED A REFUND WITHOUT EXPLANATION AT ALL. I have no idea why I wasn’t able to send the SMS campaign after jumping through hoops verifying all info they asked for. A COMPLETE WASTE OF TIME!” (Capterra) 

Trumpia 

Trumpia is a text messaging marketing automation solution designed for small to large enterprises that facilitates the management of customer campaigns across all digital channels. 

Trumpia features 

• Bulk Texting 
• Personalization 
• Text Message Scheduling 
• MMS Texting
• Contact Management 
• Templates 
• Integrations 
• Automation 

Trumpia Support 

Trumpia is rated 4.4/5 on Capterra for its customer support. 

Trumpia Reviews 

Trumpia has an overall rating of  4.3/5 on Capterra. Here is what customers have to say about Trumpia: 

“The customized lists of recipients was very helpful. Additional features such as scheduled blasts and QR codes were also great.” (Capterra) 

“ The platform isn’t as intuitive as I hoped and finding thing isn’t always very easy. Its nice that they offer so many modules and ways of engagement but for the average user they dont use them all. I think the main UI should be cleaner and easier to navigate” (Capterra) 

BulkSMS

BulkSMS is a business messaging platform that enables businesses to send thousands of bulk messages at once or send one message at a time using Web App. 

BulkSMS Features

• Bulk Texting 
• Personalization 
• Text Message Scheduling 
• Contact Management 
• Templates 
• Integrations 

BulkSMS Support 

BulkSMS has a customer service rating of 4.1/5 on Capterra. It offers support in the following formats. 

BulkSMS Reviews 

BulkSMS has an overall rating of 4.8/5 on Capterra (only 15 reviews). Here is what customers have to say about BulkSMS. 

“Ease of use, and a good API. We use BulkSMS in our firewall integrations, and part of our service for checking that SIM cards in failover routers are still alive.” (Capterra ) 

“ It’s an essential part of our daily business, and we can’t imagine being without it. Our clients know exactly when they can collect their vehicles, at what time, and at what cost, without banking information included. We run a Service Centre within the Motor Industry.” (Capterra) 

SendPulse 

SendPulse is an all-in-one marketing automation platform designed to help businesses streamline their sales and marketing efforts from start to finish. 

SendPulse Features 

• Bulk Texting 
• Personalization 
• Text Message Scheduling 
• Contact Management 
• Templates 
• Integrations 
• Automations 

SendPulse Support 

SendPulse has a customer support rating of 4.4/5 on Capterra. It offers support in the following formats: 

SendPulse Reviews 

SendPulse has an overall rating of 4.6/5 on Capterra. Here is what customers have to say about SendPulse: 

“ The experience in your pricing since 2023 has been very bad. Your price has been increasing astronomically and your customer service agents have no explanation. Yes, you will argue that your price in dollar is same but your exchange rate variation is high. I am supposed to be working on my project but I am here writing for the world to see and I will also report to the relevant authorities in Nigeria to check you out; if possible suspend your operations for now till you find a way out. Thank you.” (Capterra) 

“ My overall experience with SendPulse has been positive, primarily due to its robust communication capabilities and impressive results. It stands as one of my favorite email marketing tools, thanks to its extensive set of features and powerful analytics tools that provide valuable insights.” (Capterra) 

You can find a list of more mass texting apps here

Why Is Emitrr The Best Bulk Texting Software?

Here is a summary of the above-mentioned bulk texting apps, that will help you understand why Emitrr is the best among them. 

From the table, you can easily see that Emitrr offers: 

Stellar support 

Emitrr is rated the best in terms of support, with a rating of 5/5. 

Feature-rich

Emitrr encompasses all the features you need in an ideal bulk text messaging service and even offers additional features such as real-time alerts, two-way messaging, text message marketing, end-to-end encryption, and TCPA compliance. It offers all the features mentioned above 10/10. The highest among all mentioned bulk texting apps.

Affordable 

With Emitrr, you only pay for the features you use and hence it is a super affordable option for businesses as they grow. It has a high Value for Money rating of 4.9/5. 

Ample integrations

Emitrr offers 500+ integrations across various industries. 

Ease of use 

The platform is intuitive and easy to use. You can also assign your team members to each of the conversations and make it easy to manage them.

Bulk Texting Platform FAQs 

Conclusion

Using a bulk texting app will help you ease your marketing campaign operations. While deciding upon a bulk texting software business, remember to take into account the features it offers, its support channels, and its customer reviews. 

A bulk texting app that checks all your requirements and falls into your budget will help you scale your business and ease business operations. If you are ready to start bulk texting for your business, schedule a call with Emitrr today!