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Introduction Xfinity is a US-based telecommunications company under Comcast Cable Communications, LLC, that offers internet, television, and wireless services.  If you are switching from Google Voice and want to port your Google Voice number to Xfinity mobile, then you’re at the right … Read More

Introduction To Texting From a Landline Landline texting is a service that allows you to seamlessly connect with people who prefer texting as the mode of communication using your existing business-landline number.  Interesting fact – As per a report by … Read More

What Is MMS Group Messaging? Before we delve into the intricacies of MMS group messaging, let’s first clarify MMS as a concept.  What is MMS? Short for Multimedia Messaging Service, MMS goes beyond a simple text, It includes multimedia content like … Read More

Introduction To Webchat Whenever you visit a website, you would hardly be able to miss a chat dialogue box. Most websites out there that wish to embrace technology and keep reinventing themselves with time would be remiss to not include … Read More

Introduction  Depending on the size of the establishment, restaurants can receive anywhere from 20 to 200+ calls in a day. This huge number is a reflection of the fact that when it comes to restaurants, customers want to pick up … Read More

Are you a healthcare professional looking for the best means of patient communication? We are sure you must have done your research and came across a lot of channels for patient communication. You might have uncovered this already by now … Read More

Introduction In an age when maintaining an excellent online reputation is absolutely necessary and also challenging, businesses sometimes tend to adopt prohibited practices. Review gating is among those. Considering that reviews constitute an important part of the consumers’ purchase decisions, … Read More

Introduction to Patient Surveys Providing impeccable and optimal care is the ultimate goal for all healthcare practices across the world and while we all strive to do so, In today’s world, with a variety of healthcare providers to choose from, … Read More

How to respond to a negative review? We know how important it is for businesses to collect reviews. If anything, the process of gathering reviews in itself is a tedious task.   The tricky part is that while customers are quick to write … Read More

Introduction Effective doctor patient communication is the key to delivering quality care, establishing a strong therapeutic relationship, and ensuring positive health outcomes. Any verbal or non-verbal interaction between the healthcare provider and patient reduces the cost of healthcare, enhances patient … Read More