The healthcare industry relies heavily on strategic patient engagement for smooth operations. Panel management is among the emerging requirements to optimize your practice and can become a cornerstone for your practice’s success in the near future. So let’s figure out … Read More
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Marketing for Plastic Surgeons: A Complete Guide
Introduction to Marketing for Plastic Surgeons According to a plastic surgery statistics report by American Society of Plastic Surgeons (ASPS), 15.6 million patients underwent cosmetic procedures and 6.8 million people underwent reconstructive procedures in 2020, proving that plastic surgery is a prominent … Read More
10 HVAC Marketing Ideas for 2024
When it comes to selecting home services, people want to choose companies they trust. When inviting people to their homes, people are incredibly careful, and rightly so. HVAC marketing helps to assure the customers about your business’s credibility and reliability. … Read More
How to Handle High Call Volume: 10 Effective Strategies
Introduction to high call volume High call volume is nothing but a phase wherein you receive an overwhelming inflow of calls, which can be from people inquiring about your business, existing customers wanting to have a query resolved, or a … Read More
Importance of Dental Recall and the Top 10 Ways to Improve it
Introduction A dental recall system is one of the most profitable methods to generate revenue and keep your practice up and running. Dental recall can be defined as the process of getting patients back to the practice for a routine … Read More
What is AHT (Average Handle Time) & How can you reduce it?
Introduction to AHT Time taken to resolve a customer query is of the utmost essence when it comes to call centers. Valuing your callers’ as well as your organization’s time is very important and hence should be your top priority. … Read More
What is After Call Work and How to Reduce it?
Introduction After Call work is the work performed by an agent after a customer interaction. It typically includes tasks such as keying activity codes, updating customer databases, filling out forms, initiating outbound contact and similar tasks that needs to be done … Read More
What Is Reminder Calls Strategy and What are its Benefits?
Most service-based businesses thrive on efficiency and excellent customer management. To run successful operations in today’s technology-driven world, businesses need to be smart and focus on saving time as well as effort. Automated reminder calls are one of the most … Read More
Top 8 Benefits of EHR We Bet You Didn’t Know!
Introduction to EHRs Electronic Health Records are electronic documentation of the patient’s medical sheet. An Electronic Health Record includes all the administrative data of the patient like progress records, demographics, past medical history, medications, and more. The rise in the … Read More
Top 5 Mass Texting Service For Employees in 2024
Introduction As per the Mobile Marketing Association, open rates for SMS are around 98%. Harnessing the power of mass texting service for employees has changed the way we communicate with team members. Employee mass texting services are vital for companies … Read More