How Much Does RocketChat Cost? Complete Pricing Overview

Introduction to RocketChat Pricing

Although RocketChat began as an open-source chat app, it has grown into a trusted communication platform for businesses of all sizes. Many companies want to understand RocketChat pricing to make smart decisions that fit their team and budget. It is important to know what each RocketChat subscription plan offers and how costs align with your needs as your team changes.

This blog will help you break down the costs and features of each plan so you can decide what works best for your team and stay within your budget. Along with that, discover a more cost-friendly alternative to RocketChat!

RocketChat helps teams and organizations communicate easily in one place. You can send messages to people or groups and share files, so nothing gets lost and your work feels in order. You can also make voice or video calls on the platform, which keeps conversations smooth and natural.

One of the standout things about RocketChat is that you control where your data lives. You can run it on your own servers, where your information stays private and secure. This works really well for businesses or groups that handle sensitive information.

It also connects with apps like WhatsApp, Telegram, and email, bringing all your conversations together in one spot. Features like calendar alerts and spaces to brainstorm ideas help your team collaborate more effectively.

Security is taken seriously with RocketChat, including two-factor login and encrypted access. It fits teams of all sizes and focuses on communication that is simple, safe, and easy for everyone to use.

RocketChat Pricing

If you’re reviewing RocketChat pricing, here’s a clear look at the available options and how they compare to other robust RocketChat alternatives.

The Starter plan is free for teams of up to 50 users. It is best for small groups that prefer to manage their own deployment and maintain full control over their setup. It includes essential communication features at no cost, making it an easy way to test RocketChat before upgrading.

Next is the Pro plan, priced at $8 per user per month when billed annually. It is ideal for teams with 51 to 500 users who need more flexibility, scalability, and advanced configuration options. This plan also comes with enhanced deployment choices and support coverage that are better suited for growing organizations.

For large enterprises with complex requirements, the Enterprise plan offers custom pricing based on specific needs. It includes everything in the Pro plan, along with high availability, advanced governance, and multi-instance support. This option is good for organizations that require a secure and stable communication solution for critical operations.

RocketChat Pricing vs. Emitrr Pricing: A Comparison

Overall, each RocketChat subscription plan focuses on delivering secure and compliant communication across teams. When evaluating RocketChat cost, it’s worth comparing it with a RocketChat competitor such as Emitrr to determine the best balance between features, scalability, and budget.

Pros and Cons of RocketChat Pricing

RocketChat offers flexible pricing plans that work for all types of teams, from small startups to large organizations. You can start for free and upgrade as you grow. Like any platform, it has its advantages and a few drawbacks, so it’s good to check which side weighs more for your team.

Pros of Rocket.Chat Pricing

• Free Plan for Small Teams: The Starter plan is free and allows up to 50 users. It is a good way for small teams or businesses to try RocketChat and see how it fits their workflow. 
• Easy to Scale: You can start with the free plan and upgrade to Pro or Enterprise whenever your team grows. This setup means you only pay when you need more features or support.
• Strong Data Control: With RocketChat, you can host everything on your own servers. That means your team fully controls where your data lives and how it is managed, keeping private information secure.
• Transparent Pricing: The Pro plan costs $8 per user each month, billed yearly. The fixed price makes it simple to plan your budget so you always know what you will be paying.

Cons of Rocket.Chat Pricing

• Limited Free Plan: The free version stops at 50 users. If your team grows beyond that, you will have to upgrade to a paid plan to keep all the same features.
• Needs Some Technical Setup: The free plan is self-hosted, so you need basic technical skills to install and maintain it. It might take extra time for teams that aren’t familiar with server setup.
• No Standard Enterprise Price: Enterprise pricing isn’t listed publicly. It depends on your organization’s needs. You have to contact the sales team to get an accurate quote.
• Annual Payments Only: The Pro plan is charged yearly, which can feel like a bigger upfront cost. Smaller businesses might prefer a monthly payment option for flexibility.

Emitrr Pricing

Emitrr offers three texting pricing plans to choose from: Standard, Pro, and Enterprise. The cost of each plan also varies based on the volume of messages you plan to send. Below is an overview of what each Emitrr plan includes.

Number of message credits	Standard Price with 10 DLC	Pro Price with 10 DLC	Enterprise
500	$45.00	$64.00	Contact Sales for a customized quote.
1000	$64.00	$94.00

Emitrr keeps things flexible; you only pay based on how many messages you send each month. So, whether you’re a small team or a growing business, you can scale as you need. Larger enterprises with specific requirements can reach out to the sales team for a customized quote. 

For businesses in the healthcare sector, there is an additional $200 fee to unlock all the advanced automation tools you might need. And if you want to tap into Emitrr’s AI features, upgrading to the Pro plan is the way to go.

Core features that Emitrr offers:

• 1-to-1 & Two-Way Texting: Communicate directly with customers through two-way texting. All conversations, both incoming and outgoing, are stored in one place for easy access.
• Shared SMS Inbox: Manage all your business messages from a single, shared SMS inbox. Assign chats, reply to customers, and add internal notes within one tool.
• Group Texting & Group Chat: Send one message to multiple people or create group chats where everyone can reply in a shared thread for transparent conversations.
• MMS Texting: With MMS group messaging, send and receive multimedia files like images, PDFs, and documents in both individual and group chats.
• VoIP Texting: Use your VoIP number for texting and calling, keeping all business communication under one line.
• Toll-Free Texting: Send and receive toll-free texts from your toll-free business number for high-volume communication.
• A2P Texting: A2P texting helps automate text messages like appointment reminders, confirmations, and alerts triggered by your system.
• Short Code & 10DLC Texting: Use 5- or 6-digit short codes or verified 10-digit local numbers for marketing campaigns and compliance-friendly business texting.

• AI Assistance: Automate repetitive work using AI for texting features such as auto-responses, message translation, message tuning, and rule-based workflows.
• SMS Marketing: Create SMS marketing campaigns for promotions or updates using SMS templates, drip campaigns, and scheduling tools.
• Mass/Bulk Messaging: Mass messaging, also known as bulk texting, allows you to instantly send important updates, such as schedule changes or alerts, to all your contacts at once.

• Webchat to Text: Turn website chats into SMS conversations so you can continue talking with visitors even after they leave your site.
• Chrome Extension (Click-to-Text): Send messages or manage conversations straight from your browser or CRM without switching tabs with the Emitrr Chrome extension.
• Contact Management: Easily import and export contacts, and connect Emitrr with 500+ tools for smooth data syncing.

• Voicemail to Text: Get transcribed voicemails converted as text messages in your inbox for quicker follow-ups.
• Webchat Widget: Add Emitrr’s chat widget to your website to let visitors start conversations instantly.
• End-to-End Encrypted Messaging: All messages are protected with end-to-end encryption to ensure complete privacy and security for your communications.
• Compliant Secure Chat: Send and receive messages confidently with full HIPAA and TCPA compliance, and customer and patient data stays secure under all regulatory requirements.

Watch Sarah, Emitrr’s intelligent AI agent, take the hassle out of texting –

How Emitrr Offers Better Value for Money As Compared to RocketChat?

Many businesses across industries trust Emitrr to streamline communication, save time, and strengthen customer relationships. Emitrr is also rated 5 stars on platforms like Capterra, where users praise its ease of use, responsive support, and ability to simplify daily operations. It’s a solution that businesses genuinely enjoy using, reliable, intuitive, and built for growth. ​​Below are a few reasons why more businesses find Emitrr more valuable –

Pay Only for What You Need

Emitrr understands that every business is unique. Its pricing lets you pick the features that actually help your team, so you don’t spend on tools you’ll never use. This practical approach gives you full control over your investment and ensures your plan fits naturally with your daily operations. Whether you’re a solo professional, a small team, or a growing brand, you can tailor Emitrr to your needs and get the best value for your budget.

Simple, Transparent Plans

Emitrr pricing is clear and easy to understand. You can choose from Standard or Professional plans, both offering flexible monthly or annual billing options. Everything is upfront, from costs to included features, so there are no hidden fees or confusing add-ons. 

Add Unlimited Users for Free

Emitrr allows you to add as many users as you need at no additional cost. You can expand your operations, bring in new staff, or open more locations without seeing your software expenses rise. This flexibility makes it simple to scale at your own pace.

Smarter Call Management

Emitrr empowers your business with advanced, AI-driven call management tools that make communication smoother and smarter. The platform includes powerful features like AI call routing, IVR menus, and AI voicemail, AI call analytics, and much more so that every customer interaction is handled efficiently.

HIPAA-Compliant and Secure

Emitrr takes data security seriously, so you never have to worry about your clients’ privacy. It’s fully HIPAA-compliant communication and goes through regular HIPAA audits to keep every bit of information safe and confidential. That’s one big reason so many healthcare practices, dental clinics, and medical teams rely on Emitrr every day. You can confidently handle calls, messages, and patient conversations with reliable data protection that ensures everything is secure and compliant from start to finish.

AI-Powered Automation

Emitrr’s automation quietly takes care of the repetitive tasks that slow teams down, such as scheduling reminders, routing calls, and sending follow-up messages. It can even work as an AI receptionist or an AI agent for healthcare to handle patient queries and routine interactions. With this, your workflows run more smoothly, and response times get faster every day. 

Watch the video below to see the difference between an AI healthcare receptionist and an AI agent –

Seamless Integration

Managing customer data can be tricky, but Emitrr makes it simple by connecting effortlessly with the tools you already use. It syncs seamlessly with over 500+ platforms like HubSpot, Calendly, ActiveCampaign, and Mailchimp, along with EHR, EMR, and practice management systems. This integration ensures every customer detail is up to date in one place, giving your team a complete view of every interaction. It helps you stay organized, deliver consistent support, and build stronger relationships through better communication.

Scalable for Growing Businesses

Emitrr grows at the same pace as your business. It handles higher call volumes and expanded teams easily, so you never have to worry about outgrowing your software. Expansion becomes smooth and stress-free as you continue adding new clients or team members. This adaptability makes Emitrr a trusted partner for long-term success.

Quick, Intuitive Setup

Setting up Emitrr is simple. The interface is clean, easy to understand, and quick to get used to. Your team can start managing appointments, calls, and messages within hours. No deep training sessions or technical headaches, just a smooth start!

Reliable Customer Support

Emitrr’s support team is always ready to help. They respond quickly, communicate clearly, and genuinely care about your experience. From setting up your account to learning new features or resolving technical issues, you can count on a friendly team that provides solutions and makes sure everything is fixed quickly.

FAQs

Conclusion

Businesses looking for a communication platform have many choices, and understanding pricing is a big part of making the right decision. RocketChat offers solid plans that cover a wide range of needs. It delivers secure messaging and collaboration features that many find reliable. But when you want something that goes a bit further, with smart automation, easy integrations, and tools designed to help businesses connect with customers more efficiently, platforms like Emitrr come into the picture. Emitrr brings powerful AI-driven messaging, multi-channel communication, and useful business tools all in one place. It is a modern upgrade that helps teams do more, faster, and with less hassle. Book a demo today to know more!