Top 7 Text Messaging Services For Nonprofits In 2024 

Introduction

Text messaging has undoubtedly become the primary means of communication, thanks to its non-intrusive nature and faster delivery. Not only have businesses adopted SMS as the way to communicate and engage with their customers, but nonprofit organizations have also found SMS to be a great option as opposed to emails and phone calls. Did you know that about 60% of donors would rather receive a text message than a phone call to be notified about events and donations? When your supporters and volunteers want to receive text messages, why not capitalize on this opportunity and leverage the power of texting? You need a text messaging service for nonprofits to boost engagement and promote your cause. 

Are you looking forward to implementing SMS for your nonprofit organization but are confused about what text messaging service best fits your needs? This comprehensive guide will solve all your doubts and help you choose the best texting service for your nonprofit organization. Get ready to compare features, access to support, pros, cons, and pricing of the top 7 texting services for nonprofits ruling 2024! 

Top 7 Text Messaging Services For Nonprofits

1. Emitrr 
2. Texting Base 
3. Tatango 
4. Textdrip 
5. ClickSend
6. Power Textor 
7. Mobile Text Alerts 

Emitrr 

Emtrr is a one-stop texting solution that is ideal for nonprofits. This mass texting service for nonprofits allows you to streamline your fundraising efforts with the help of advanced texting features. The platform is intuitive and is also easy on your pocket. If you’re looking forward to managing all your communications from one single platform with end-to-end support, then Emitrr is just the nonprofit texting service you need. 

Features of Emitrr 

• Schedule texts for fundraiser events 
• Engage in two-way texting to increase volunteer sign-ups 
• Send automated event reminders to members 
• Send personalized SMS to build engagement 
• Convert missed calls to text 
• Convert webchat to text 
• Engage your members by sending text message campaigns 
• Send important updates via text 
• Reach out to thousands of support at once
• Manage all communications within a single interface
• Share SMS fundraising opportunities with members
• Respond to queries in real-time 
• Assign conversations to team members and add notes for context 
• Arrange conversations in folders 
• Send text message blasts to a large group of contacts within a few clicks 
• Integrate your calendar with Emitrr (500+ integration softwares supported)
• Share updates on project progress with members 
• Use pre-saved SMS templates to save time 
• Track detailed metrics such as open rate, response rate, failed messages, and more 

Pros of Emitrr 

• Unparalleled support 
• Ample features 
• Easy to use 
• No binding contracts 

Cons of Emitrr 

• More features coming soon

Emitrr Pricing 

You pay for what you use. Request a quote by booking a quick demo through this link: https://emitrr.com/schedule/

Emitrr Support 

• Phone
• Live rep
• Chat support
• Email
• FAQs
• Knowledge base

Texting Base 

Texting Base is a mass texting service for nonprofits that helps you improve donor participation and build your reach. 

Features of Texting Base

• Schedule text messages for later 
• Send mass text messages to members 
• Launch SMS marketing campaigns 
• Follow up using drip campaigns 
• Get your existing number text-enabled 
• Set up autoresponders based on certain keywords 
• Send group texts to members and staff 

Pros of Texting Base 

• Easy to use 
• Decent customer support 

Cons of Texting Base 

• Difficulties sending texts from the phone 
• Clunky to import data 

Texting Base Pricing 

Starts at $25 per month 

Texting Base Support  

• 24/7 (Live rep)
• Chat
• Phone Support
• Email/Help Desk

Tatango 

Tatango is a nonprofit texting service that allows nonprofits to send text messages to raise awareness about their cause, appeal for donations, and gain the support of members. 

Features of Tatango

• Engage in one-on-one conversations with supporters 
• Send text-to-donate messages 
• Set up automated reminders and thank you messages 
• Create donor segments and personalize messages at scale 
• Reach out to thousands of support at once through bulk texting
• Track detailed metrics  

Pros of Tatango 

• Easy to navigate 
• Good customer service 

Cons of Tatango 

• Issues with contact segmentation 
• Limited integrations 

Tatango Pricing 

Contact Tatango to get a quote. 

Tatango Support  

• Knowledge Base
• Chat
• Email/Help Desk
• Phone Support
• 24/7 (Live rep)
• FAQs/Forum

Textdrip

Textdrip is a texting software for nonprofits through which users can automate communication with their supporters. Right from sending urgent updates to launching fundraiser SMS campaigns; users can leverage this text-to-donate texting service to communicate with their supporters and volunteers.  

Features of Textdrip

• Add multiple numbers to a single account 
• Send automated event reminders and updates 
• Schedule messages for later 
• Personalize messages at scale 
• Follow up with drip campaigns 
• Engage in two-way communication with supporters 
• Send SMS and MMS group messages 
• Send bulk text messages to reach out to a large audience 

Pros of Textdrip 

• Easy to use 
• Responsive support 

Cons of Textdrip

• Clunky software 
• Issues with message delivery 

Textdrip Pricing 

Starts at $20 per month 

Textdrip Support

• Email/Help Desk
• FAQs/Forum
• Knowledge Base
• Chat

ClickSend 

ClickSend is a popular texting service for nonprofits that helps users to communicate and engage with their volunteers and supporters seamlessly. 

Features of ClickSend

• Send automated event reminders and updates 
• Engage in one-on-one conversations with supporters 
• Send fundraiser SMS campaigns 
• Send SMS alerts for urgent donations 
• Notify people about upcoming events 
• Send bulk text messages to reach out to a large audience 

Pros of ClickSend

• Easy to setup 
• Flexible pricing 

Cons of ClickSend

• Limited features 
• Issues with message delivery

ClickSend Pricing 

Starts at $20 per month 

ClickSend Support

• 24/7 (Live rep)
• Chat
• Knowledge Base
• Email/Help Desk

Power Textor 

Power Textor is a mass texting service for nonprofits that allows users to save considerable time by sending thousands of personalized messages at scale. 

Features of Power Textor

• Send SMS notifications regarding donations  
• Engage in two-way conversations with supporters 
• Send bulk messages to supporters 
• Send automated event reminders 
• Launch text marketing campaigns 

Pros of Power Textor

Not enough information is available. 

Cons of Power Textor

Relatively expensive

Power Textor Pricing 

Starts at $69 per month 

Power Textor Support

• Email/Help Desk
• Phone Support
• FAQs/Forum
• Knowledge Base
• 24/7 (Live rep)
• Chat

Mobile Text Alerts 

Mobile Text Alerts is a texting service for nonprofits that allows its users to send emergency text alerts and notifications to their supporters easily and efficiently. 

Features of Mobile Text Alerts

• Send text blasts to drive engagement 
• Schedule text alerts for later 
• Send automated event reminders 
• Send automated fundraiser SMS 
• Send event registration links and donation requests via text 

Pros of Mobile Text Alerts

• Ease of use 
• Good customer support

Cons of Mobile Text Alerts

• Limited integration options 
• Frequent glitches

Mobile Text Alerts Pricing 

Starts at $25 per month 

Mobile Text Alerts Support 

• Knowledge Base
• Email/Help Desk
• Chat
• FAQs/Forum
• Phone Support

Why Should You Use A Texting Service For Your Nonprofit Organization?

Inform people at scale 

The open rate of text messages is 98%, which means that you can scale your outreach efforts with the help of a mass texting service for nonprofits. With such a texting app, you can reach out to thousands of people at once. Not only that, but you can personalize your messages at scale by tweaking a few properties. With this, you will save ample time that you would otherwise spend informing people about events, activities, and fundraisers. 

Build reach 

As a nonprofit organization, it is important for you to build a strong community presence. A great way to do that is by leveraging the power of text messaging in your efforts. With the help of a mass texting service for nonprofits, you can reach out to thousands of people at once and have more people stand up for the cause. 

Boost SMS fundraising 

A texting service for nonprofits allows you to communicate with your volunteers and supporters in a non-intrusive manner. Considering that you get their consent to receive messages from you, getting them to support your fundraising events will become easier. Right from sending updates about upcoming fundraisers to sending important reminders, from sending SMS fundraiser requests to expressing your gratitude for their contributions; the sky is the limit for what you can achieve with SMS for nonprofits. 

Connect with supporters 

In order to have more people support your cause, you need to build lasting relationships with your supporters and volunteers. For the same, a text messaging service for nonprofits comes in handy as it helps you engage in one-on-one conversations with your audience. 

Save time and effort 

When you’re running a nonprofit organization, you have a lot on your plate, right from connecting with supporters to managing your staff and volunteers. With the help of a texting service for nonprofits, you can automate routine tasks and free up a lot of time that can be directed toward other important tasks at hand. For example, you can automate event reminders, schedule messages for later, set up autoresponders to answer general questions and use SMS templates to send messages quickly. 

Features To Look For In A Text Messaging Service For Nonprofits 

1. Dedicated short codes: Look for a text messaging service for nonprofits that provides you with a dedicated shortcode number to send marketing messages to your supporters. With this six-digit number that you sync with your nonprofit software, you can run a text-to-donate campaign. When people wish to donate to your cause, they can simply respond with the unique keyword sent by you on the shortcode number. Shortcodes are easier to remember and garner attention faster.
2. Contact management: A contact management feature in a texting service for nonprofits allows you to view and filter contacts based on their properties. These properties could be date of enrollment of the contact, origin source, Keyword subscribed, List, First name, Last Name, Email, Phone number, etc. A list of opted-out contacts should also be available in the contact management feature of your text messaging platform. 
3. Two-way texting: Being able to converse with your staff, supporters, and volunteers in real time is the most important texting functionality to have. Make sure that your texting service for nonprofits offers two-way texting, for easy communication and improved retention. With a texting service for nonprofits, you will be able to connect with your supporters at any point from a single platform for uninterrupted and simple messaging.  
4. Group texting: Your texting service for nonprofits should offer group texting as core functionality, through which you can seamlessly communicate with your volunteers and staff members in a closed group and ensure that everyone is on the same page.  
5. Mass/bulk texting: Mass text messaging allows you to send messages to hundreds or thousands of supporters text messages with just a few clicks. All you need to do is invest in a good mass texting service for nonprofits, import your list of contacts, type your message, and hit send!  
6. Text message scheduling: When you schedule a text, you relieve yourself from the hassle of sending the message at a particular date or time manually, scheduling text messages is the act of setting timed messages that can be sent automatically at a later date or time. Look for a texting service for nonprofits that offers the ability to schedule text messages for later.  
7. Reminders: If you want to get more and more people to show up at your events and donate more for your cause, then you need to implement SMS reminders. Opt for a texting service for nonprofits that allows you to send automated reminders to your supporters and volunteers.  
8. Drip campaigns: Opt for a mass texting service for nonprofits that allows you to send a series of text messages to supporters who respond to your marketing communications. With this feature, you can allow people to respond to your marketing texts which go right into your inbox and automatically follow up with them. 
9. Automated texts: Text message automation is an important feature if you want to send personalized messages without having to spend too much time and effort. You can create lists to segment your audience and set up multi-touch text messaging campaigns. Whether you need to send survey forms, event reminders, or birthday messages; you can do it all with automated texting, with minimal human intervention. 
10. Integrations: Your ideal texting service for nonprofits must offer integration with all your important apps and tools so that you can easily streamline your workflows, automate tasks, and reduce human error. With integrations, you can manage your data easily, perform seamless data capture, and sync the data as and when required. 
11. Reporting: It is always crucial to track the status of your text messaging campaigns, in order to see what’s working and not working for you. With a good texting app for nonprofits, you can track detailed metrics such as failed messages, delivery rate, and response rate. With such analytics, you can make changes to your strategies and run campaigns more efficiently. 
12. Text-enable landline: Look for a texting service for nonprofits that offers landline texting. It means that you don’t need to have separate numbers for calling and texting; you can have your landline number text enabled and send messages to your members from that very number. 
13. 24/7 customer service: While picking the best text messaging service for nonprofits, make sure that the support offered is top-notch. In addition to phone and chat support, ensure that the platform offers round-the-clock support. With such kind of support, you can be assured to get assistance whenever you have any doubts or encounter any issues while sending campaigns.  
14. SMS templates: If you need to send out messages quickly but don’t have the time to curate a message, you can simply use the templates available in your texting service for nonprofits. With nonprofit SMS templates, you save a lot of time, and can easily tailor it according to your preferences.  
15. Keywords: Look for a texting software for nonprofits that allows you to add ample keywords to your list to engage with your supporters. Keywords help you share your message more easily and effectively. Whether you need to announce events and activities or notify people about new volunteer opportunities; all can be done through keywords.

Use Cases Of A Texting Service For Nonprofits 

Launch fundraiser campaigns 

With the help of a texting service for nonprofits, you can launch fundraiser SMS campaigns. Right from importing your contacts in a few clicks to segmenting your audience, from setting multi-touch campaigns to syncing data from your current nonprofit software, you can set up effective fundraiser campaigns. 

Send event reminders 

You can use the nonprofit texting software to set up automated reminders for important upcoming events, and even set the cadence and frequency of those reminders. Doing so will ensure that your supporters and volunteers show up for the event.

Share registration links 

Do you want to share event registration links to your contacts but don’t have the time to connect individually with them? Use a texting software for nonprofits to create a list of contacts that you wish to send the links to, type a message and add the registration link to that message, and hit send! Your mass text message will reach your contacts within a few seconds. 

Send donation SMS requests 

If you wish to send donation appeals to your contacts, you can rely on a texting service for nonprofits. You can pick from a range of templates available and appeal to people to contribute to your cause. With SMS, not only will you get more traction but will also see a surge in donations. 

Communicate with volunteers 

Do you want to create a bigger volunteer community that shares your vision? Use a texting software for nonprofits to make that possible. Engage in one-on-one and group conversations with your volunteers effectively. 

Make staff announcements 

With the help of a mass texting service for nonprofits, you can also ensure sound team collaboration. You can assign conversations to team members, leave notes for context, engage in group conversations, and make important announcements to ensure smooth operations. 

Why Emitrr Is The Best Texting Software For Nonprofits? 

1. Encompasses all important features: Emitrr undoubtedly is the best texting service for nonprofits because it offers a variety of features. Whether you need to connect with yout volunteers, communicate with your supporters, or collaborate with your staff; Emitrr has everything you need to make communication seamless. 
2. Unparalleled support: Emitrr takes pride in its support team, and is rated 5 stars on popular review platforms such as Capterra and Software Advice for its customer service. The support team is available round-the-clock to answer any queries or blockers you might have while using the product. 
3. Flexible pricing plans: Emitrr is fairly affordable and offers flexible pricing plans depending on your usage. Yes, you only pay for what you use! Emitrr also offers a free trial if you wish to try it out before investing in it. There are no hidden charges, setup fees, or binding contracts involved. 
4. User-friendly interface:  Emitrr’s interface is quite simple and easy to use. The support team will help your team understand the product and will provide training before you start using it. The software is easy to set up and there is no learning curve involved. 
5. Integrations: With a 1000+ integrations available, you can be assured to streamline your workflows with Emitrr. 

FAQs Related To Texting Service For Nonprofits 

Conclusion 

A texting software for nonprofits can benefit you in more ways than you think. Whether you need to appeal for donations, make even announcements or build a robust community of supporters; you need a texting service for your business to ensure seamless communication and engagement with your contacts. Are you ready to implement texting into your nonprofit organization? Book a demo and see how Emitrr can help you build your reach and engagement.