Legwork Pricing: Pros, Cons & Top Alternative

Introduction to Legwork Pricing

Looking to find information on how much does Legwork costs? We got you!

Legwork, now a part of Planet DDS, is a cloud-based practice management and imaging software solution for dental practices. The platform offers various solutions like patient engagement tools, marketing, websites, and office phone systems to help dental practices improve patient experience and patient outcomes. 

As far as Legwork’s pricing is concerned, the platform doesn’t display its pricing plans to the users. One needs to contact sales to get a quote based on their requirements.

Legwork Pricing vs Emitrr Pricing: A Comparison

Legwork Pricing

Legwork’s pricing structure is not transparent, and their website also looks a bit vague, offering little information on how things work and what features the platform offers in detail. Moreover, from the pricing information available on Capterra, Legwork seems pretty expensive, with the basic plan starting at $349 per month. As such, we think it is worth considering a better Legwork alternative. But let us have a look at the pros and cons of Legwork first:

Pros of Legwork Pricing

• Ease of use: Legwork is quite easy to use, and users appreciate its user-friendliness when it comes to sending messages or booking dental appointments.
• Automated features: Legwork (Planet DDS) offers robust automation features for sending appointment reminders, recalls, etc., helping improve patient engagement.  
• Positive impact on patient engagement: Many users have reported an increase in patient satisfaction and experience due to the personalized and automated features offered by this platform. 

Cons of Legwork Pricing

• Expensive: Resources tell that the Legwork subscription plan starts at $350 per month, which is quite expensive and not suitable for small dental care practitioners. 
• Pricing is not transparent: Another issue with it is that Legwork (Planet DDS) pricing tiers are not at all transparent. They have not revealed how much they charge, what features are covered, which makes it hard to compare the platform.
• Hidden fees: Some users have experienced unexpected charges with Legwork, particularly related to additional website editing time, disrupting their anticipated budget. Some also complained about some services, such as social media posting, being removed without a reduction in the monthly cost. This has led many to question whether the overall cost of Legwork truly aligns with the value it delivers.
• Limited customization & features: Many Legwork users have complained about a lack of patient chart access and MMS text messaging options. There is a limitation to how much customization you can do when it comes to custom form and email templates.
• Poor customer support: Users often complain about inadequate follow-ups and delays in responses from Legwork’s support team. While Legwork does offer a free trial, some users feel the lack of timely support during this period affects their overall experience and decision to continue.
• Occasional integration issues: You may face occasional problems when syncing data between Legwork software and your practice management systems.

Emitrr Pricing

Emitrr is a great option to consider as the best Legwork alternative. Emitrr is a robust dental patient communication and engagement tool offering features like secure patient texting, HIPAA-compliant VoIP, appointment scheduling & reminders, reviews and reputation management, and an AI SMS agent. 

This dental patient engagement tool costs half the price of Legwork and integrates with a large suite of dental CRM/EMR/PMS tools, including Denticon, Dentrix, Curve Dental, Dentrix Enterprise, Opendental, and more. 

For texting capability, here’s how much Emitrr charges for SMS:

Monthly charges 

• Standard price – $45 per month
• Pro price – $64 per month
• Enterprise – Custom pricing 

Annual charges 

• Standard – $495 per year
• Pro – $704 per year
• Enterprise – Custom pricing 

Note: This pricing is based on a monthly SMS volume of 500. The pricing will increase as you increase your SMS volume. To get a custom pricing quote, you can book a free demo: 

Key features: 

• MMS texting: Include images and files in your patient SMS.
• Two-way text messaging: Allow your patients to seamlessly text you back for better engagement with two-way texting. 
• Shared SMS inbox: Share your business sms inbox with your team, assign chats, reply to conversations, add notes, and more. 
• Message scheduling: Emitrr allows users to schedule messages. You can either schedule a single message or multiple messages and change the time as per your preferred time zones, etc. 
• Mass/bulk messaging: Communicate changes in appointment schedule or send any other important notifications to all your patients at once with mass texting.  
• Group chat: Start a group chat and allow group members to reply normally or individually on a group thread. 
• Webchat: Allow website visitors to start a chat with you by adding Emitrr’s webchat widget to your website.  
• SMS marketing: Do SMS marketing for your healthcare practice by using features like drip campaigns, free sms templates, and more. 
• Voicemail transcription: Get a crisp summary of your voicemails and save time by avoiding listening to the entire call. 
• Chrome extension: Don’t worry about switching between tabs, simply install Emitrr’s Chrome extension and access all features easily. 
• Contact management: Manage your contacts easily with easy import and export options, seamless integration with 500+ external tools, etc.  
• VoIP: Reduce cost by implementing our VoIP phone system and manage patient calls better with features like call routing, call queuing, call recording, call transfer, etc.  
• AI assistance: Get AI-driven assistance to automate repetitive work with Emitrr’s AI features, like: Auto responses, Message translation, Message tuning, and AI rule engine. 

Note:

• You only pay for what you use. This pricing is based on the number of messages that you want to send out per month. You can contact sales if you are a large enterprise and want a personalized quote based on your use case. 
• If you’re a healthcare business, then you need to pay an additional $200 fee that will give you access to all the advanced automations you require. 
• If you require AI capabilities, you can upgrade from Standard to the Pro plan.

How Emitrr Offers Better Value for Money as Compared to Legwork?

After reading Legwork’s customer reviews, it is clear that it comes with many issues. 

So why settle for less when you could choose a better Legwork alternative at a more affordable price? Here’s why we believe Emitrr might be a better dental patient engagement tool for your business:

Affordable & straightforward pricing

Emitrr’s pricing is straightforward, no gimmicks, no manipulation. We offer three pricing options to users: Standard, Pro, and Enterprise. The pricing plans also depend on the number of messages you wish to send. Check out the above section for a detailed breakdown of the Emitrr pricing plans, or simply get in touch with Emitrr for a custom, affordable price quote. 

AI SMS Agent

Emitrr offers a versatile, self-learning, and customizable AI SMS agent that works after hours, ensuring no prospect goes cold. The AI agent can collect dental patient forms, book dental appointments, answer frequently asked questions, and more. You can check out this video to see what more Emitrr’s AI SMS agent can do:

HIPAA Compliant VoIP Capabilities

Emitrr also offers VoIP features along with texting, forms, automated appointment & reminders functionality, making it an all-in-one communication channel for your dental practice. You can choose VoIP if you want and get access to features like IVR, call transcription, missed call auto text, conference calls, access management, HIPAA compliance, and more. Or you can just stick to texting, or just forms, no pressure whatsoever. 

HIPAA-Compliant Dental Patient Engagement Platform

Emitrr offers HIPAA compliance or necessary security features with most of their plans; you do not have to forcefully choose the most expensive plan just so that you get access to HIPAA compliance. Emitrr is ideal for all kinds of healthcare practitioners, including small and large healthcare professionals. 

Unparalleled customer support

Emitrr boasts a perfect 5/5 rating on Capterra, highlighting a commitment to exceptional customer support. With Emitrr, you’ll never feel stranded; our support team is available 24/7, ensuring you receive prompt and effective solutions to any challenges you may encounter.

No hidden charges

Emitrr is committed to transparency and does not impose any hidden fees, including training or setup costs. All expenses are clearly outlined during the onboarding call, so customers know exactly what their monthly costs will be. This clarity helps ensure that your business budget remains unaffected by unexpected charges.

Pay for what you choose

If you’re hesitant to pay for features you don’t use, that’s fine. Simply reach out to Emitrr’s team to create a customized package that includes only the essential features for your business, ensuring you only pay for what you truly need.

Seamless integration with 500+ tools

Emitrr seamlessly connects with over 500 tools, including MailChimp, Salesforce, Zapier, Hubspot, AthenaHealth, Dentrix, etc,. ensuring that your customer data syncs effortlessly and your business operations run smoothly without interruption.

FAQs

Conclusion

After looking at this detailed blog on Legwork pricing, it is clear that this platform is quite expensive. Emitrr offers all functionalities that Legwork does, except for website design and AI-enabled X-ray analysis tools. However, if you do not need these two features, then we recommend that you switch to Emitrr instead.

With transparent pricing, extensive EMR/EHR integration, robust texting features, excellent customer support, and advanced automation through AI messaging, Emitrr is a strong choice for businesses, particularly in healthcare.