Top 10 AI Answering Service For Chiropractic Practices

Introduction

Running a chiropractic clinic comes with a bunch of administrative tasks, even if you have a robust front desk staff, and at times, balancing patient care and managing the constant administrative tasks become overwhelming. Continuous missed calls, scheduling errors, double booking, and unavailability of 24/7 staff lead to frustration where your patients feel unheard and go for other chiropractic practices, along with hurting the reputation. Here’s when the use of an AI answering service for chiropractic practices comes to the rescue. A chiropractic answering service comes with a bunch of benefits that not only help you offer better patient care but also reduce the administrative burden. With the capability of automating the workflow, a HIPAA-compliant chiropractic answering service can also manage calls, messages, and scheduling, ensuring patients always feel heard while freeing staff to focus on care. In this article, we are going to explore the benefits, challenges faced by chiropractic practitioners, how an AI answering service solves them, and which is the best option for you. So let’s get started!! 

What is an AI Answering Service for Chiropractic Practices?

An AI answering service for chiropractic practices is a kind of virtual receptionist that is capable of managing patient inquiries, scheduling appointments, handling follow ups and dealing with after-hours calls. Unlike traditional call centers, Chiropractic answering service offers a system that offers support 24/7, which helps in reducing administrative burden and also gets integrated with your practice management system to offer you a seamless experience. 

Why do Chiropractic Practices need an AI Answering Service?

With the constant evolution of technology, the demands of patients have also changed; they now expect instant replies, comfortable scheduling that is flexible, and clear communication. An AI answering service for chiropractic practices helps in providing just that without doubling down on the workload. 

Common Challenges Faced by Chiropractors

High Call Volumes During Peak Hours

When it comes to chiropractic practices, managing high call volume always becomes a challenge, especially in the mornings, evenings, and right after weekends. Patients most of the time call to schedule appointments, reschedule bookings, or ask general questions, which at times becomes overwhelming for front desk staff as well as chiropractic practitioners. 

Missed Appointments Due to Unanswered Calls

In the healthcare industry, a missed call means a missed opportunity, which in turn results in loss of revenue and unsatisfied patients. If it is difficult for your patients to connect with you, there is a high chance that they will opt for another chiropractor who can accommodate them right away.

Difficulty in Managing Scheduling, Follow-Ups, and Inquiries

Chiropractic practices very often find themselves juggling between multiple responsibilities, including managing schedules, handling billing questions, following up with patients, answering general questions, and assisting with in-clinic needs. 

Lack Of 24/7 Support

For front desk staff and chiropractors, it is practically not possible to be available 24/7, but patients can call anytime at their own convenience for various reasons, such as booking after hours, asking about pain management, or rescheduling an appointment. Limited availability creates gaps in communication and patient care.

Missed Calls Means Lost Patients

Patients expect quick and reliable responses in healthcare practices. A single missed call can mean losing a potential new patient to a competitor. For existing patients, unanswered calls may create frustration and weaken trust in your clinic’s reliability.

Regulatory Compliance

Chiropractic practices handle sensitive patient health information, which means ensuring compliance is non-negotiable. Regulatory requirements like HIPAA ensure that patients’ information is secure and safe, and managing phone calls, texts, and messages without proper systems can lead to compliance risks, data breaches, or mishandling of private information.

How An AI Answering Service for Chiropractors Solves These Challenges

By now, you must have understood that a chiropractic practitioner faces different types of challenges while communicating as well as managing patients. Now we will see how an AI answering service for chiropractic practices can help resolve them efficiently: 

Automated Call Handling 

When patients have to wait on long holds, there is a possibility that they prefer to turn to any other chiropractor. Here is when an AI answering service for chiropractic practices comes in as it is capable of handling every call quickly. With this robust chiropractic answering service, patients can get details about services, while existing patients can confirm or change appointments without needing staff intervention.  

Instant Text Back Services for Missed Calls

Missed calls, as we already discussed, mean missed opportunities and loss of revenue, but with an efficient chiropractic answering service, you can say goodbye to missed calls, as it sends a text to the caller every time your practice misses a call. For instance, once you miss a call, it is capable of sending a quick text to the patients with a scheduling link or answers to frequently asked questions. This keeps the patients engaged and helps you capture every lead. 

Patient-Friendly Communication via SMS, Chat, and Voice

These days, a lot of patients prefer to text, but some patients are still stuck with calling, and to cater to everyone’s demand, an AI answering service for chiropractic practices offers multiple channels such as voice, SMS, email, and live chat to connect with your practices. This not only makes the communication smoother but also patient-centered.

Cost Savings Compared To Hiring Full-Time Front Desk Staff

With the benefit of automated call handling for chiropractors, you need not hire a full team of front desk staff to manage the administrative and operational roles, as it is not only costly but also leads to manual errors. Automated call handling for chiropractors, on the other hand, offers efficiency at a cost-effective price. This also means that practices can allocate the resource to patient care instead of handling administrative work. 

Enhancing Patient Communication: Improves Satisfaction and Loyalty

Patients these days do not only want good care, but they also expect quick, clear, and consistent communication, and it is vital for practitioners to offer it, as it helps in gaining patient trust. Whether through reminders, follow-ups, or instant responses, an AI answering service for chiropractic practices ensures patients feel valued and supported. Satisfied patients are, in turn, more likely to stay loyal and also recommend your clinic to others. 

Streamlining Appointment Scheduling

With a robust AI answering service for chiropractic practices, patients can easily reschedule or cancel appointments directly without any involvement of staff. This AI answering for chiropractic offices is also integrated with chiropractic EHRs and calendars, which keep everything updated automatically.

Improving Office Efficiency

Repetitive and manual tasks are numerous in healthcare organizations, but when handled by automated call handling for chiropractors, staff get more time to focus on in-clinic operations and patient care. This not only reduces staff burnout but also keeps workflow organized. 

24/7 Availability and Accessibility

An AI answering service for chiropractic practices offers round-the-clock coverage to make sure that patients can connect with the clinic anytime, even on weekends or after hours. This means that when the front desk staff is not available, it can handle the patient calls and handle them then and there.

Ensuring Data Security and Privacy

When it comes to chiropractic practices, they handle sensitive health information, and when it comes to PHI, data security becomes non-negotiable. Hence, when you opt for a HIPAA-compliant AI answering service, you help protect patient information by encrypting communications and ensuring all interactions meet regulatory standards.

Types of AI Answering Service for Chiropractic Practices

AI Voice Answering Service

An AI answering service is operated by AI that answers patient calls just like a human assistant does. It operates similarly to a virtual receptionist and is trained to understand human language and respond in a personalized manner, which feels exactly like they are talking to a human staff member. From greeting calls and providing them information to taking action like scheduling or rescheduling appointments, it does everything seamlessly. 

Using an AI answering service for chiropractic practices helps them operate in an efficient manner and improve overall patient experience by reducing response time, eliminating voicemails, and minimizing operational cost, along with ensuring round-the-clock availability, which in turn improves patient satisfaction. 

Use Cases:

• AI answering for chiropractic offices greets patients who call about various services and treatment packages.
• It also helps in scheduling or rescheduling chiropractic sessions in real time.
• It also answers common questions about services such as back pain relief, posture correction, or sports injury treatment.
• Handling insurance queries related to chiropractic coverage.
  

Benefits:

• Provides 24/7 call coverage, so patients never hit voicemail.
• Reduces wait times during peak call hours.
• Improves patient satisfaction, as callers feel attended to instantly.
• Frees up staff to focus more on in-office patient care rather than answering repetitive calls.

AI Missed Call Text Back Service

An AI missed call text back software is a service that offers the capability to chiropractic practices to send customized text messages to patients whenever your practice misses a call. This means that no missed calls and no missed opportunities. Whether the call is about appointment booking or asking general questions, this service sends an SMS to patients with various options for assistance, which makes the patients feel heard. 

AI SMS Answering Service

When it comes to an SMS answering service, it helps chiropractic practices in automating the response process via text messages. If you use an SMS answering service, you can set up automated responses like sending reminders, appointment confirmations, and reschedule links and answering common questions. It offers a convenient way to communicate, which helps in increasing the engagement rate.

AI Webchat Answering Service

When we talk about an AI answering service for chiropractic practices, it is a kind of website chatbot that is embedded on the clinic’s website, which helps in engaging visitors in real time. You can also use it to reply to FAQs related to the clinic and doctors, visiting hours, and more!! From assisting patients to booking consultations, it does everything directly through the website. Using this robust service acts as a 24/7 digital receptionist even when the clinic is closed, along with providing instant responses, which helps in reducing bounce rates on the clinic’s site.

AI Omnichannel Answering Service

An AI omnichannel answering service is an all-in-one communication system that connects patients across multiple channels, including phone, SMS, email, and chat. This robust service ensures consistent answers whether the inquiry comes through email, text, or voice and helps in creating a seamless patient experience across all touchpoints.

Key features to look for in an AI Answering Service for Chiropractic Practices

• AI-powered virtual receptionists: AI-powered virtual assistants act as smart front desk assistants that can answer calls and greet patients, along with handling general issues. This offers patients quick support without delay.  

• Two-way texting and automated reminders: It gives the patients the ability to confirm and reschedule, as well as ask questions via text instead of just receiving reminders, which helps in reducing no-shows, along with keeping patients engaged. 

• Missed call management: This feature is offered by automated call handling for chiropractors that captures every detail when a call is missed; it sends automated follow-ups to them. This ensures no opportunity is lost.

• Compliance and data security: While opting for an AI phone system for chiropractic offices, you need to make sure that it is HIPAA compliant or SOC 2 or PCI compliant and offers end-to-end encryption to ensure that patient health information is safe and secure. 

• Conversational AI: This feature enables natural two-way interactions, making patients feel like they’re speaking with a real assistant rather than a robotic AI answering for chiropractic offices. Conversational AI in healthcare can grasp context, ask relevant follow-up questions, and accurately identify the caller’s needs.

• Multi-language support: This feature offered by AI answering for chiropractic offices offers support to callers in their preferred language, which breaks the communication barrier. This does not make your practice more inclusive, and it also helps you serve a diverse patient base. 

• Call recording and transcription: This feature records calls and converts them into written transcripts for any reference and training and also helps in maintaining consistent records. 

• Automated call distribution: In the healthcare business, managing tricky and critical calls is important; hence, you need to look for an AI phone system for chiropractic offices that offers an automated call distribution feature. This feature understands the urgency in healthcare and identifies urgent cases and diverts them to the concerned department or individual. This ensures that urgent cases are attended to instantly. 

• Customizable greetings: This feature offers chiropractic practices the capability to customize the greetings, voice, and sound to ensure that they match your practice’s tone and needs. 

• Customizable automated workflows: A 24/7 AI answering service for chiropractic clinics you choose allows you to create custom and automated workflows for different use cases. For example, you may want to set up the AI to book appointments, send reminders, escalate urgent matters, etc. 

• Customizable workflows: An AI answering service for chiropractic practices should also have the feature where you can create custom and automated workflows for various use cases. 

• Customizable Call Workflows: This feature, offered by the AI phone system for chiropractic offices, routes calls differently depending on the type, such as new patients, billing, or follow-ups. This ensures each caller is connected to the right resource quickly.

• After-Hours Triage: This feature handles different patient calls even when the clinic is closed by categorizing needs and giving instructions, which keeps patients supported even outside working hours.

• EHR/Practice Management Integration: This feature is a must-have, as it syncs patient calls, appointments, and notes directly into your practice software. This reduces manual work and ensures accurate records are maintained.

Integration & Compliance Requirements in AI Answering Service for Chiropractic Practices

HIPAA Compliance Standards

When it comes to chiropractic practices, every call, text, and all communication includes PHI. Hence, it becomes very important to have a HIPAA-compliant AI answering service, as it protects sensitive health information, so the patient data remains safe and secure. 

Business Associate Agreement (BAA)

Any healthcare practice that deals with PHI needs to sign a BAA, as this contract holds the provider legally accountable for following HIPAA rules. Without it, your clinic could face liability if the vendor causes a data breach.

Data Privacy and Encryption Protocols

Encryption is just like putting patients’ information into a coded box that, even if intercepted, still remains unreadable. This is particularly important when patients share their insurance details or medical issues through any kind of communication, even with AI.

Integration with EHR/EMR Systems

When it comes to manual data entry, that too in the healthcare industry, particularly in chiropractic practices, it takes a lot of valuable time of staff and also increases the chance of errors. When an AI answering for chiropractic offices has the capability ti get integrated with your EHR, EMR, or any existing system, the patient’s record automatically gets updated. 

Local Healthcare Regulations

Beyond HIPAA, there are some regional and international privacy law that chiropractic practices need to follow. Various states like California follow CCPA, while the global patient falls under GDPR. Hence, it is of the utmost importance that the AI phone system for chiropractic offices you are opting for adheres to these regulations so your clinic stays compliant, irrespective of the place. 

Secure Storage and Retrieval of Patient Data

AI answering services for chiropractic practices should not only be limited to storing PHI, but they also need to store it securely, which is easy to retrieve whenever needed. For example, if a chiropractor wants to review last month’s after-hour inquiries, then the data should be accessible quickly while remaining protected from unauthorized access. 

How to Choose the Right AI Answering Service for Chiropractic Practices?

Define your practice needs (24/7 answering, SMS, call handling, etc.)

Every healthcare practice is different and has different communication challenges, and so do chiropractic practices. Some look for an hour answering service, while others may struggle with missed call management during peak hours. So it is important for you to first identify the biggest pain points. If it is high call volume, appointment management, missed call handing or any other issue. As it will help you make the informed decision by choosing a chiropractic answering service that directly solves your problems. 

Compare pricing and scalability

AI phone systems for chiropractic offices can be priced in different ways: monthly subscriptions, pay-per-minute, or per-user models. A smaller clinic will go for a pocket-friendly chiropractic answering service, while a big or multi-location business would prefer a scalable chiropractor answering service that can also grow as your business grows. Hence, you need to take into consideration the provider if it allows you to start small and expand as your business grows. Chiropractic answering services like Emitrr are built to scale with your business. 

Check for industry-specific customization

A general answering service does not necessarily fully understand the unique and diverse needs of chiropractic clinics. Hence, you need to choose a chiropractic answering service that is specific to your industry, and it will include features like 

• Appointment booking for spinal adjustments or therapy sessions
• Handling insurance-related queries
• Sending reminders for follow-up treatments
• Managing wellness program enrollments

Customization offered by a chiropractor answering service ensures that the AI actually feels like part of your practice and not just a one-size-fits-all solution.

Verify HIPAA Compliance and EHR Integrations

By now, you must have understood the importance of keeping the PHI safe and secure. Hence, critically analyzing the AI answering service for chiropractic practice is important if it is HIPAA compliant and adheres to all the necessary rules and regulations. Beyond compliance, one more thing you need to keep in mind is that the AI answering for chiropractic offices also has the capability to get integrated with your EHR/EMR/PMS. This makes it very easy to sync patient records, update schedules, and reduce manual entry errors.

Evaluate Onboarding and Ongoing Support

No matter if you opt for the most advanced AI answering service for chiropractic practice, without any proper support and training, it will be ineffective. Hence, you need to check if the AI phone system for chiropractic offices offers easy onboarding with setup assistance as well as staff training. Also, consider the quality of ongoing support if they will be available in case of any issue with the service. Chiropractic answering services like Emitrr excel when it comes to offering extensive features that are equipped with robust customer support, and that’s why it also has gotten a 5/5 rating on the most reputable platforms, like Capterra.

Top 10 AI Answering Services for Chiropractic Practices

1. Emitrr
2. RingCentral AI
3. Smith.ai
4. Goodcall
5. Abby Connect
6. Insighto AI
7. Whippy Voice AI
8. Answer MTI
9. Answer AI
10. Rosie AI

1. Emitrr

Emitrr Overview

Emitrr is the top choice when we talk about an AI answering service for chiropractic. This chiropractic answering service caters to all types and sizes of healthcare practices. The AI voice agent, AI SMS chatbot, and self-evolving AI make it stand out among the rest. With real results from 10M+ calls and 200+ healthcare practices, Emitrr has consistently proven its ability to save time, reduce costs, boost efficiency, improve operational workflow, and overall patient satisfaction. 

Emitrr, the best AI answering service for chiropractic practices, is not limited to just offering AI capabilities but also covers an extensive range of functionalities, such as complete SMS marketing and communication capabilities, appointment management,  VoIP phone system, and review and reputation management. 

At last, with offering all the capabilities, Emitrr also understands the importance of adhering to industry standards and hence ensures compliance with all the necessary regulations such as  HIPAA and TCPA. It is an all-in-one communication chiropractic answering service in a friendly price range with robust support that is rated 5/5 on some of the reputable review platforms like Capterra. Now, let’s dive into the AI features, key advantages, potential drawbacks, and other aspects that make this AI phone system for chiropractic offices a robust solution for chiropractic practices:

Emitrr AI Answering Service Features

• 24/7 AI call receptionist: Emitrr offers an efficient AI answering agent that can tackle calls and queries 24/7. 
• AI phone tree: Comes with an interactive phone tree that engages with customers before routing them to the relevant department. 
• AI call routing: Let AI analyze whether a call is from a new caller or an old one from the existing data, and let it transfer the call directly to the relevant person or department without human interference. 
• AI call forwarding: Let AI call forwarding forward incoming calls smartly by analyzing the caller’s intent and context. Set it up to forward VIP calls to top agents or to simply escalate urgent calls to the right person.
• Call pop: Access the caller information easily on a single screen during a live call. And allow your team to save time in checking caller information. 
• AI call screening: Let AI filter spam or robocalls and identify unknown callers to reduce call disruptions and unnecessary long call queues. 
• AI call recording: Use Emitrr’s AI call agent to auto-record calls, to flag compliance breaches, and to train your team better for quality and compliance purposes. 
• AI call queue: AI call queues let you handle common queries, bookings, cancellations, etc., to reduce call queue lines. Set up an auto message if a caller drops midway, and keep them engaged. 
• AI call handling: Let AI handle calls, be they level one calls for answering common queries or canceling, rescheduling, or booking appointments. Or set actions and let it handle more complex calls; you decide.  
• AI SMS nudge: Let AI nudge callers standing in virtual queues to continue the conversation over SMS instead. 
• AI summary and transcripts: Save time that may be wasted in listening to long calls. Use AI summary and transcript features to get a crisp summary of different phone calls. 
• Dashboard and reports: Access the dashboard and reports to analyze how many calls got dropped, the total number of calls received, missed, etc. And take necessary action to fix loopholes. 
• AI data and forms collection: Let AI collect patient forms and other information such as insurance details, patient demographics, reason for visit, medical history, and more beforehand. 
• Missed-calls-to-text: Use missed-calls-to-text to send a text message automatically to the caller if their call goes unanswered. 
• EHR/EMR/PMS integrations: Integrate the AI answering for chiropractic offices with your existing software to ensure there are no major distractions in your existing workflow. 
• Auto dialer: No need to find and manually dial the customer number every time. Simply open the customer chat and click on the auto dial to make a call instantly. 
• AI SMS Agent features: It also comes with an AI SMS agent that you can use to generate auto replies, enhance messages, automate responses and more. 
• AI Voice Agent: Handles incoming calls, books or reschedules appointments, collects information, shares updates, and answers common questions, without hold times or voicemails.
• Self-Evolving AI: Built to learn from every interaction, Emitrr’s AI adapts its replies and improves conversation flow automatically, without needing manual updates or retraining.

Emitrr’s Pros

• Help your staff save 100+ hours: Let your front desk save 100+ hours and focus on other important calls/tasks. Emitrr’s AI voice agent seamlessly manages level one calls, including answering common inquiries and booking, canceling, and rescheduling appointments, among other tasks.
• Save time with seamless EHR/PMS/CRM integrations:No need to waste time manually trying to find a contact’s details. Emitrr integrates seamlessly with over 500+ EHR/PMS/CRM tools. So if an existing customer/patient calls, a call pop will give you the caller’s details in seconds, helping your team close a call and clear up call queues.  
• Reduce high call abandonment rate: Long call queues can lead to an increased call abandonment rate. Emitrr AI not only communicates the expected wait time to the caller but also nudges them to continue the conversation over text. 
• Engage patients/customers after hours: No need to spend on hiring extra staff to cover after-hours queries/issues. Emitrr’s AI works 24/7, helping you keep your patients/customers engaged and save costs. 
• Route callers to the right person/department: Emitrr’s AI phone agent recognizes if the caller is new or old based on the data available in the system. If the caller is new, it can collect essential information and feed it into the system, and if the caller is old, it can route them to the right person/department. 
• Handle multiple calls without adding more extensions: You can let AI handle multiple incoming calls without the need to remember phone numbers or increase expenditure by adding more extensions. 
• Respond better with self-evolving AI: Emitrr’s SMS AI agent self-evolves with every conversation it has. Over time, your AI will start drafting better, contextually aware responses. 

Emitrr Pricing

Emitrr’s AI pricing starts at $99 a month. You can get in touch with Emitrr’s team to get a custom quote and to pay for only the features you require. 

Emitrr Integration

Emitrr offers seamless integration with 500+ tools, including:

• Healthcare tools (Athenahealth, Dentrix, Eaglesoft, and more)
• CRM tools (Hubspot, Mailchimp, Salesforce, Zapier, and more)
• Calendar tools (Google calendar, Microsoft calendar, and more)

Emitrr Reviews & Ratings

Emitrr has a rating of 4.8/5 on Capterra, and here’s what users are saying about it:

“I LOVE Emitrr. The support you get is wonderful, the app is easy to use and they have been incredibly responsive. As a small business, we needed a messaging platform that wouldn’t break the bank and this meets all our needs (and then some) without making us feel overwhelmed. We came from Podium (had a terrible experience with them) and feel so valued at Emitrr!”

Source: Capterra 

Emitrr Support Channels

• Email: support@emitrr.com
• Live chat: Chat with a representative
• Phone: +1 (210) 941-4696
• FAQs/forum: Browse FAQs or forum
• SMS: Text for help
• Knowledge base: Access helpful guides

2. RingCentral AI

RingCentral AI Overview

RingCentral AI is another renowned AI phone answering service for chiropractic practices, which comes under the name of RingCentral AI Reception (AIR). This AI is built specifically to engage patients, resolve their issue, address their concerns and route emergency cases to the concerned department or individual. It is an ideal chiropractic answering service, but somehow it does not currently have the AI capability for appointment scheduling and also does not have enough features as compared to other alternatives. 

RingCentral AI Features

• Real-time transcription and call summaries:Get real-time transcription and call summaries with this HIPAA-compliant phone answering service.
• Intelligent routing: Accurately routes calls to any contact, extension,
or phone number by name or context
• Conversational support: Delivers human-like interactions in multiple languages, both over calls and SMS.
• Multilingual AI answering service: HIPAA-compliant chiropractic answering service that can converse in English, French, and Spanish.
• Appointment scheduling: This AI-powered call answering for chiropractors manages appointment bookings seamlessly.
• Natural, human-like voice: Comes with 8 custom voice options to support human-like conversational flow. 

RingCentral AI Pros

• Strong encryption: RingCentral offers strong encryption and security with TLS and SRTP. 
• Improves patient engagement: This AI answering for chiropractic offices helps improve patient engagement with appointment scheduling, FAQ answering, reminders, rescheduling, patient query handling and more. 

RingCentral AI Cons

• Difficult to use: Using this AI answering for chiropractic offices can be a bit difficult because of the comprehensive features. 
• Customization requires technical resources: If you need to get this AI phone customized as per your clinic’s needs for things like call queue setup, even initial setup, then you will need technical resources. 
• Can be glitchy: This AI answering service for chiropractors can be a bit glitchy when handling multiple calls. 
• Customer service is hard to reach: A lot of users have highlighted how hard it is to reach customer service and to get resolutions from them. 

RingCentral AI Pricing

The pricing of RingCentral’s AI receptionist starts at $59/month for 100 minutes. The pricing may then vary depending on the plan and features you choose. 

RingCentral AI Integration

This AI answering service for chiropractors integrates with major EMR/EHR systems, including

• Epic
• Cerner (Oracle Health)
• MEDITECH
• NextGen
• Allscripts
• AthenaHealth
• eClinicalWorks

RingCentral AI Reviews & Ratings

This AI answering service for chiropractors has a rating of 4.2/5 on Capterra and here’s what customers are saying about it:

“It has some glitches especially when you have multiple calls coming in.”

“The AI notes for phone calls is really helpful to refer back to or share with our team. It’s convenient having the forwarding and queue services on multiple devices.”

Source: Capterra

RingCentral AI Support Channels

• Phone
• Email
• Live chat support

3. Smith AI

Smith AI Overview

Smith AI is an AI answering service for chiropractic practices, as it is capable of managing patient calls, scheduling appointments, and handling general patient queries. This automated call handling for chiropractors not only helps front desk staff but also reduces the workload and prevents burnout, so they can focus on what matters the most. Most chiropractic practices use this AI answering for chiropractic offices to handle high call volume, manage missed calls, and address urgent issues instantly. Here are quick details about this AI answering service for chiropractic practices. 

Key Features of Smith AI

• AI Call Answering: Automatically picks up patient calls, handles common questions, and provides essential information.
• Call Routing: This AI-powered call answering for chiropractors routes calls to the correct department or staff member based on call type or patient history.
• Appointment Scheduling: Books, reschedules, and cancels patient appointments efficiently.
• HIPAA-Compliant Communication: Ensures patient data and call interactions remain secure.
• SMS & Email Follow-Ups: Sends reminders, confirmations, or follow-up messages to patients.

Smith AI Pros

• 24/7 Availability: Patients can reach your practice anytime, even after hours.
• Reduces Staff Workload: Automates repetitive calls and inquiries.
• Flexible for Practices: Works for small clinics, dental offices, and mid-sized practices.
• Secure Communication: HIPAA-compliant and protects patient information.

Smith AI Cons

• Limited Integration: Fewer options for EHR/EMR or CRM software integration compared to some competitors.
• Basic Reporting: Analytics features are simpler than some advanced chiropractic answering services.
• Learning Curve: Requires some setup and training to optimize call-handling workflows.

Smith AI Pricing

Smith AI pricing is not listed. Chiropractic practices can request custom quotes to pay for the services they need.

Smith AI Ratings and Customer Reviews

Smith AI has a rating of 4.8/5 on Capterra, and here’s what users are saying about this chiropractor answering service:

“I cant think of any positive experience. We used them as a last resort because the service was so terrible.”

“Before we started using website chat, we were consuming valuable personnel resources by responding to inquiries that were not applicable to our business or not in the area of our expertise. Using website chat frees our staff by automatically handling the client inquiry and gathering necessary information if a callback is required.”

Source: Capterra

Smith AI Support Channels

• Phone
• Email
• Live Chat

4. Goodcall 

Goodcall Overview

Goodcall is a popular as well as HIPAA-compliant AI answering service specifically designed for chiropractic practices. This robust chiropractic answering service has a lot to offer, which includes online appointment scheduling, call routing, insurance verification, 24/7 availability, and more!! From reducing missed calls to handling patient calls and managing administrative tasks, Goodcall proves to be a game-changing AI answering system. However, one challenge customers face with Goodcall is the initial setuptime is quite long and can even be complex.Let’s have a look at other aspects of this AI-powered call answering for chiropractors: 

Goodcall Features

• 24/7 AI call answering: This automated call handling for chiropractors allows you to answer calls 24/7 with natural language processing
• Symptom screening & triaging: AI that prioritizes urgent calls for clinician escalation.
• Automated appointment scheduling: AI answering service for chiropractors that comes with real-time calendar availability and confirmation texts.
• Insurance verification & pre-authorization checks: AI that verifies insurance during call interactions.
• Multilingual support: Serve diverse patient populations with multilingual voice AI. 
• Customizable AI Scripts: Allows you to set up escalation rules and customize AI scripts tailored to clinical workflows.

Goodcall Pros

• Strong compliance features: This AI answering service for chiropractors comes with strict HIPAA compliance security features with encryption, audit logs, and role-based access control.
• Highly customizable: Can be customized for different specialties or clinical protocols. 
• Multilingual support options: Come with multilingual support, helping improve patient reach.
• Highly accurate conversational AI: Great AI that understands natural language and complex medical scenarios. 

Goodcall Cons

• Implementation requires technical support: The implementation of Goodcall and integration requires planning and IT involvement.
• Learning curve involved: This chiropractic patient communication software is not the easiest to use and may require some initial learning.

• Complex workflow setup: Setting up clinical workflows of this HIPAA-compliant chiropractic answering service requires careful setup of AI scripts and escalation paths.

Goodcall Pricing

There are three pricing options available for this AI-powered call answering for chiropractors:

• Starter: $59/month/agent
• Growth: $99/month/agent
• Scale: $199/month/agent

Goodcall Integration

This chiropractic patient communication software gets integrated with EHR and telehealth scheduling platforms, although not much detail is available about the same. 

Goodcall Reviews & Ratings

This HIPAA-compliant AI answering service has a rating of 3.5/5 on G2, and here’s what user review says:

“Their on time Customer Services Their numerous features, best part it is easy to use.”

“It is been used very frequently so comparer to that its cost is little high.”

Source: g2

Goodcall Support Channels

• Knowledge base
• FAQs
• Email

5. Abby Connect

Abby Connect Overview

Abby Connect is another answering service equipped with AI for chiropractic practices, which is capable of managing patient calls along with handling patients efficiently. This chiropractic patient communication software helps chiropractic practices address general queries like working hours, appointment scheduling and more!! Let’s have a quick look at this AI answering service for chiropractic practices: 

Key Features of Abby Connect

• AI Call Answering: Handles patient calls, from simple inquiries to appointment requests, anytime the office is busy.
• Appointment Management: Confirms, schedules, or reschedules visits automatically without staff intervention.
• Message Recording & Routing: Captures important patient messages and sends them to the right staff member promptly.
• After-Hours Support: Responds to patients when the office is closed, keeping communication seamless.
• Patient Information Collection: This AI-powered call answering for chiropractors gathers insurance details, contact info, and reason for visit before appointments.
• Customizable Workflows: Allows practices to adjust call handling to fit their specialty, office size, and daily routines.

Abby Connect Pros

• Reduces Staff Workload: Automates routine calls and tasks, freeing staff for in-person patient care.
• Responsive After Hours: This AI-powered call answering for chiropractors helps patients get support outside office hours without extra staff.
• Flexible Setup: Works for small clinics, specialty practices, or larger offices.
• Streamlined Patient Intake: Collects patient info and appointment requests efficiently.

Abby Connect Cons

• Limited AI Personalization: May require manual adjustments for specialty-specific workflows.
• Pricing Transparency: Costs can vary depending on features and practice size.
• No Full EHR Integration by Default: Some setups may need additional configuration to sync with existing systems.

Abby Connect Pricing

Contact this AI-powered call answering for chiropractors support for a personalized quote.

Abby Connect Integration

• Calendly
• Google Calendar
• Clio Manage
• Clio Grow
• HubSpot
• Lawmatics
• Salesforce
• Custom Forms
• Zoho CRM
• Agile CRM

Abby Connect Ratings and Customer Reviews

Abby Connect ratings are currently unavailable on Capterra.

Abby Connect Support Channels

• Phone 
• Email
• Live Chat

6. Insighto AI

Insighto AI Overview

Insighto AI is an AI voice chiropractor answering service that integrates smart communication with actionable call analytics for chiropractic practices. This chiropractic patient communication software is not just limited to patient’s calls, it also learns from the conversation. It is an ideal AI phone system for chiropractic offices for chiropractic practices that want a data-driven approach to improve communication and improve operational efficiency. Here are other details about this chiropractic patient communication software: 

Insighto.ai Features

• Conversational AI for Scheduling: Books and manages appointments through natural voice conversations. Reduces front-desk burden and eliminates booking conflicts.
• Real-Time Analytics Dashboard: Tracks conversations, identifies trends, and offers performance insights. This helps you improve response quality and workflow.
• Sentiment Analysis: This answering service for chiropractors can analyze patient tone and satisfaction levels. This adds a new layer to patient experience tracking.
• CRM and PMS Sync: Patient details are updated in real-time across your records. Ensures a single source of truth across departments.
• Behavior Prediction Engine: This AI-powered call answering for chiropractors learns patient habits and predicts ideal contact times. Improves outreach effectiveness and patient responsiveness.

Insighto.ai Pros

• Robust Performance Optimization: Helps chiropractic practices streamline workflows and improve efficiency.
• Behavioral Insight: Provides valuable data on patient behavior to enhance communication and services.

Insighto.ai Cons

• Training Required: Non-tech-savvy staff may find it difficult without proper training.
• Expensive for Small Businesses: High costs make it less suitable for startups or smaller practices.

Insighto.ai Pricing

• The pricing for this chiropractic after-hours answering service starts at $99 per month, per user.

Insighto.ai Integrations

• Telnyx IoT
• Twilio

Insighto.ai Reviews & Ratings

This HIPAA-compliant Al answering service has a rating of 4.8/5 on G2, and here’s what user review says:

“I am getting the most use from Insighto’s Phone AI Agent. It is amazing to have an AI Virtual Phone assistant. It integrates with my twilio account, and google calender. I purchased the unlimited bot option, along witht he BYOK to unluck the limits of the application. The support has been stellar, and very repsonsive. I would recommend this application.”

“A super product that is easily deployed and trained.”

Source: G2

Insighto.ai Support Channels

• Phone Support (Insight.com)
• Live Chat
• Help Center / Knowledge Base

7. Whippy Voice AI

Whippy Voice AI Overview

Whippy Voice AI is another AI answering service for chiropractic practitioners, which is equipped with AI. This robust chiropractor answering service is popular for offering inbound as well as outbound AI, which has the ability to interact with patients in 50+ languages, with additional capabilities including an AI chatbot for healthcare, team inbox, referrals and reviews, and more. Here’s a quick look at the pros, cons, features and pricing of this AI answering service for chiropractic practices: 

Whippy Voice AI Features

• Inbound AI calls: Handle incoming calls seamlessly with AI.
• Outbound AI calls: Engage with leads with automated outbound calls. 
• Voice AI templates: Choose your HIPAA-compliant chiropractic answering service from a bunch of available templates and options.
• Multilingual AI answering system: A 24/7 AI answering service for chiropractic clinics that communicates with patients in more than 50 languages. 
• Transcriptions & recording: Automatically transcribe and record every interaction for tracking and compliance.
• Analytics: Gain detailed insights into engagement rates and call outcomes to optimize performance with this AI answering service for chiropractors.

Whippy Voice AI Pros

• Ease of use: Customers like how easy it is to use this after-hours HIPAA-compliant chiropractic answering service.
• Reliable support: Users appreciate the quick resolution offered by Whippy’s support team.
• Multilingual voice AI: Whippy AI is one of the few HIPAA-compliant chiropractic answering services that can converse in over 50 languages. 

Whippy Voice AI Cons

• Can get costly: This chiropractic after-hours answering service offers volume-based pricing, which can add up quickly and can be costly for smaller chiropractic practices.
• Complicated initial setup: Initial setup requires mapping clinical scenarios and setting up conversation flows, which can be a bit time-consuming and complicated.

Whippy Voice AI Pricing

Whippy AI Voice offers five pricing options:

• Voice Basic: $300/month.
• Voice Core: $500/month (most suitable for chiropractic practices).
• Voice Plus: $1,000/month for advanced features and custom routing.
• Voice Pro: $3,000/month for enterprise volume.
• Premium/Custom: Contact for large networks or unique integrations.

Whippy Voice AI Integration

This 24/7 AI answering service for chiropractic clinics integrates with over 7000 tools, including:

• Zapier
• Google Calendar
• Abby Connect
• And more

Whippy Voice AI Reviews & Ratings

Whippy Voice AI has a rating of 4.9/5 on Capterra, and here’s what users are saying about this 24/7 AI answering service for chiropractic clinics:

“Whippy is very user friendly, easy to use, and if you don’t understand how to use some of their features, a representative is very quick to help you!”

“The only downside is that Whippy does what we tell it to do and sometimes, user errors can occur.”

Source: Capterra

Whippy Voice AI Support Channels

• Help Desk
• Email

8. Answer MTI 

Answer MTI Overview

Answer MTI is a blend of AI call handling as well as live receptionist support. Chiropractic practices can benefit from the reliable 24/7 support, which makes sure that patients’ calls are answered no matter what and escalated when needed. Here are a few more details about this robust platform: 

Answer MTI Features

• 24/7 Live Answering by U.S.-based Receptionists: Highly trained agents handle calls around the clock, including nights, weekends, and holidays, which is ideal for busy chiropractic offices 
• HIPAA Compliance: Designed for chiropractic practices, this chiropractic after-hours answering service ensures confidentiality and secure handling of patient information
• Emergency Triage & Call Transfers: Chiropractic patient communication software can advise callers in real emergency situations to dial 911 and otherwise triage, forward, or transfer urgent calls based on predefined criteria.
• Custom Scripts & Bilingual Support: Receptionists use customized scripts tailored to your chiropractic practice, and bilingual services are available to better support diverse patients
• Secure Online Portal: You get access to an online dashboard to view messages, call logs, on-call schedules, and analytics, all updated in real time.

Answer MTI Pros

• Warm, Human Touch: Live U.S.-based agents provide empathy and professionalism, reinforcing a quality patient experience.
• Flexible, No-Contract Pricing: Month-to-month plans with no hidden fees or long-term commitments. You can scale up or down as call volume changes.
• Transparent Pricing & Free Trial: Simple tiered pricing based on minutes, plus a 7-day free trial with no credit card required.
• HIPAA Assurance: Meets patient confidentiality and regulatory standards critical for 24/7 AI answering service for chiropractic clinics.  

Answer MTI Cons

• Limited Advanced Automation: Unlike fully AI-powered services, this chiropractic after-hours answering service relies on human agents. If you’re seeking automated AI chatbots, intelligent self-service, or voice bots, this may not suffice.
• Pricing Depends on Usage: The more minutes you use, the higher the cost, especially if call volume spikes, though flexibility helps offset this
• Mixed User Feedback: While many testimonials are glowing, some users report occasional delays in answering or unexpected holiday fees.

Answer MTI Pricing

This AI answering service for chiropractic practices offers four pricing options:

• Business: $47.00/per month
• Growth: $177.00/per month
• Premium: $296.00 / per month
• Custom Pricing

Answer MTI Integrations

• Acuity Scheduling
• Agile CRM
• Calendly
• Google Calendar
• Hootsuite
• HubSpot CRM
• Klaviyo
• Mailchimp
• Microsoft Teams
• Pipedrive

Answer MTI Rating and Reviews

Ratings and feedback of this AI phone system for chiropractic offices are currently unavailable on the review platform.

Answer MTI Support Channel

• Customer Service Hotline
• Sales Hotline
• Online Contact Form

9. Answer AI

Answer AI Overview

Answer PRO is a specialized AI answering service for chiropractic practices. It is capable of managing patient calls, scheduling appointments, and forwarding important messages. For chiropractic practice, this means constant availability for patients while freeing up staff from handling repetitive inquiries. Here are the pros, cons, pricing, and other details about this platform: 

Answer AI Features

• 24/7 AI-Powered Answering: Available around the clock to respond to patient calls promptly, including after hours, weekends, and holidays.
• Customizable AI Conversation Flow: Enables you to personalize the AI’s dialogue, use a tone that fits your practice, whether professional or friendly, and update scripts anytime.
• Appointment Booking & Management: Automatically schedules, reschedules, or cancels appointments in real time. Integrates directly with your calendar or CRM. 
• Emergency Handling: Programmed to detect urgent situations and escalate them per your protocols—such as transferring to on-call staff or giving instructions
• HIPAA-Compliant Support: Staff undergo HIPAA training, and the service is designed to safely handle protected patient information
• Live Human Support (Registered Nurses): Offers access to chiropractic professionals for phone triage and empathetic handling of sensitive scenarios.

Answer AI Pros

• Trained Medical Staff Involved: Enhances patient communication with professionalism and empathy, especially useful for screening or emergencies.
• HIPAA Compliance: Ensures confidentiality and privacy for patient information—a must for chiropractic practices.
• Script Customization: Gives you full control over call handling standards, language, and protocols. 
• Around-the-Clock Availability: No missed calls even outside typical business hours 

Answer AI Cons

• Pricing Not Transparent: Rates are custom and depend on your practice size and call volume, requiring reaching out for a quote. 
• May Be Costlier: The level of medical expertise and customization might be more expensive than general answering services.
• Less Automation-Focused: While offering human support, it may not provide advanced automation features such as AI SMS/chat or self-service workflows found in other platforms.

Answer AI Pricing

You need to submit your estimated call volume, and they’ll propose a minimum base rate plus usage-based billing

Answer AI Integrations

• Calendar & CRM Integration
• SMS Platform
• Extensive App Ecosystem

Answer AI Ratings & Reviews

Answer PRO ratings and reviews are currently unavailable on the reviews platform.

Answer AI Support Channels

• Phone Support
• Email Support
• Live Chat
• Knowledge Base

10. Rosie AI 

Rosie AI Overview

Rosie AI is a chiropractic-focused AI assistant, as it automates patient interaction, including call answering, appointment confirmations, and reminders. Chiropractic practices can use this secure patient communication for chiropractors to reduce administrative workload and offer a human-like experience to patients. Let’s have a quick look at this robust HIPAA-compliant chiropractic answering service: 

Rosie AI Feature

• 24/7 AI-Powered Call Answering: Operates round the clock, ensuring no missed calls.
• Unlimited Call Handling: All plans include unlimited minutes, accommodating varying call volumes. 
• Customizable Call Scripts: Tailor the AI’s responses to align with your business needs. 
• Bilingual Support: Offers English and Spanish language capabilities. 
• Spam Detection: This secure patient communication for chiropractors is equipped with smart spam filtering to reduce unwanted calls. 
• Appointment Scheduling: Facilitates booking, rescheduling, and cancellations. 
• Call Transfers & Messaging: Supports transferring calls and sending messages during calls. 
• Call Summaries & Transcripts: Provides detailed summaries and transcripts of interactions. 
• Custom Branding: This secure patient communication for chiropractors allows setting a custom agent name and greeting. 

Rosie AI Pros

• Cost-Effective: Starting at $49/month, offering unlimited call handling.
• Scalable Plans: Flexible pricing tiers to suit different business sizes and needs.
• Ease of Use: User-friendly interface with straightforward setup. 
• Comprehensive Features: Includes call answering, scheduling, and CRM integrations
• Multilingual Support: Covers both English and Spanish, broadening customer reach. 

Rosie AI Cons

• Limited Advanced Integrations: Lacks deep integrations with certain CRM systems.
• Basic Customization: Customization options may be limited for complex workflows. 
• No Outbound Calling: Currently does not support outbound call capabilities. 

Rosie AI Pricing

This robust chiropractor answering service offers four pricing plans: 

• Professional Plan: $49/month 
• Scale Plan: $149/month 
• Growth Plan: $299/month
• Custom Plan

Rosie AI Integrations

This secure patient communication for chiropractors offers integrations with various tools:

• Zapier
• CRM Systems

Rosie AI Ratings & Reviews

Rosie AI ratings and reviews are currently unavailable on the reviews platform.

Rosie AI Customer Support

• Email Support
• Live Chat
• Help Center

Why is Emitrr the best AI Answering Service for Chiropractic Practices?

All-in-one AI Comprehensive Features

Emitrr is an all-in-one AI answering service for chiropractors that offers an extensive solution for phone as well as SMS. You can harness the power of an AI IVR system or phone tree system, a 24/7 virtual assistant, call summaries and transcription, automated appointment bookings, and more. Emitrr’s SMS AI also streamlines patient communication, making texting effortless with advanced AI agents.

Human-Like Conversational Experience

Emitrr uses smart speech recognition, which offers natural, human-like conversation with patients. This chiropractic patient communication software customizes the responses that are based on the history as well as preferences of the patient, which in turn improves engagement and delivers a personalized experience that not only feels professional but also approachable. 

Multi-Channel Communication & Two-Way Texting

Emitrr, the best AI-powered call answering for chiropractors, offers omni-channel communication support, including call, SMS, and chat-based communication, which enables chiropractic practices to engage patients across various platforms. On the other hand, the two-way texting feature gives patients the capability to respond to texts in real time. This flexibility offered by this AI-powered call answering for chiropractors not only improves communication but also maintains a personal touch. 

HIPAA-Compliant Communication & BAA Support

When it comes to secure patient interaction, Emitrr excels. This secure patient communication for chiropractors offers full encryption and secure communication with HIPAA regulations. This involves HIPAA-compliant texting, call handling, protecting sensitive patient information, and other details like lab results and billing details. Additionally, Emitrr provides a signed Business Associate Agreement (BAA), ensuring chiropractic clinics maintain compliance while safeguarding patient trust.

Seamless Integrations

Emitrr goes well with others and gets integrated with a wide range of business tools, including CRM systems, call center software, and other communication platforms. This integration not only streamlines the workflow but also reduces the chances of juggling between different tabs. 

Customizable Workflows

Emitrr also offers chiropractic practices the capability to personalize AI agents as per their needs. From setting a custom knowledge base to adding the patient’s name and uploading photos, this robust answering service for chiropractors makes sure that patient queries are addressed while delivering consistent and professional responses. 

Easy Setup & Onboarding

Unlike other AI answering services in the market, working, learning, and implementing is very easy. Chiropractic practices can start handling calls and managing within a few days, which is only because of guided onboarding and minimal training requirements. 

Affordable & Transparent Pricing

Emitrr is the only answering service for chiropractors that offers cost-effective plans starting at $99 per month, with no hidden charges. This pricing structure, offered by the best AI answering service for chiropractic practices, makes this chiropractic answering service

accessible for both small clinics and large chiropractic practices, and custom quotes are available for practices needing advanced features or integrations.

Strong Customer Support

Emitrr’s support team understands healthcare workflows and is available beyond standard office hours. Chiropractors can rely on timely assistance whenever issues arise, ensuring smooth operations and uninterrupted patient care.

Positive Reviews and Case Studies from Chiropractic Practices

One of the strongest proofs of Emitrr’s HIPAA-compliant chiropractic answering service  capability is the feedback from chiropractic practices. With numerous success stories, the answering service for chiropractors has consistently helped clinics reduce missed calls, streamline patient scheduling, and free up staff time for in-clinic care. Case studies highlight how practices using Emitrr have been able to increase appointment bookings, boost patient satisfaction, and cut down operational costs by automating routine tasks.

Advanced AI Triage System for Routing Inquiries

Emitrr’s AI is not just limited to answering calls, but it also possesses the capability to intelligently evaluate patient needs and route them to the right department or individuals. Whether it is a new patient inquiry, appointment scheduling or an emergency, this robust AI answering for chiropractic offices ensures that calls are routed correctly, reducing delays and improving the patient experience.

Real-Time Analytics & Reporting for Better Insights

Emitrr AI goes beyond managing patients and also offers robust analytics where you can track call volume, missed calls, appointment scheduling, and patient interaction. These insights offered by this AI phone system for chiropractic offices give chiropractic practices the capability to identify trends, measure staff performance, and make data-driven decisions that boost efficiency and revenue.

24/7 Coverage with Virtual Receptionists

It is not necessary that patients call only in business hours; hence, Emitrr offers 24/7 answering support driven by AI as well as a virtual receptionist. This makes sure that each calls, even outside of the working hours, is responded to and catered to. 

Frequently Asked Questions 

Conclusion

By now, it is clear how critical an AI answering service is for healthcare, particularly chiropractic practices. From reducing missed calls to managing appointments and ensuring round-the-clock availability, it allows practices to focus more on offering quality care. With so many options available in the market, Emitrr stands out as the most comprehensive and reliable choice. Emitrr is a robust AI answering service for chiropractic practices, as it integrates call triaging, real-time insights, HIPAA-compliant integrations, and 24/7 availability to create a powerful answering service. 

For chiropractic practices, saving time and money along with giving a better patient experience and adopting a HIPAA-compliant chiropractic answering service like Emitrr AI is not just a smart choice; it is the future of patient communication. Book a demo with Emitrr AI today and see how it can transform your chiropractic practices.