Author Archives: Shruti Subramanian

Introduction Managing a home service business requires a constantly active communication channel. Whether it be with your staff or your customers. Scheduling is a primary task for all home service businesses. This can be achieved through a home service texting … Read More

Introduction  A shared SMS inbox is a critical feature for businesses. It allows any available team member to respond to customer queries and increase response time among many things. Businesses may not be able to use existing inboxes on an … Read More

Introduction to dental office text messaging With the majority US population using text messaging for both personal and professional purposes, it is quite clear that this form of communication is effective, not just in terms of costs, but also time … Read More

Admittedly, there are more financial barriers to dental care than other kinds of healthcare, and, consequently, an estimated 37 million Americans don’t have dental insurance and have no idea about Dental treatment consent. But as technology improves over time, so do … Read More

Introduction  As another year draws to a close, businesses around the world take a moment to appreciate their clients, colleagues, and teams who made the year meaningful. Sending a warm business New Year message is more than a seasonal gesture; … Read More

Today, we manage all major communications from our computers, calls, chats, video conferences, emails, etc. However, receiving texts on a computer is one important communication channel that is not as easily integrated with a computer and as a result, as … Read More

Introduction  Depending on the size of the establishment, restaurants can receive anywhere from 20 to 200+ calls in a day. This huge number is a reflection of the fact that when it comes to restaurants, customers want to pick up … Read More

Introduction  Patient communication comes in many forms, face‑to‑face conversations, phone calls, emails, text messages, and even voicemails. No matter the method, one key priority remains the same: choosing the right voicemail service providers and following HIPAA guidelines to protect a patient’s privacy and security. … Read More

Introduction  Appointment reminders are crucial in healthcare as they significantly impact patient attendance, satisfaction, and overall healthcare outcomes. There are multiple ways to implement appointment reminders and multiple use cases of reminders as well. You can inform patients of their … Read More

Introduction In a world where convenience and speed are non-negotiable, online appointment scheduling has emerged as a game-changer. From booking a haircut to scheduling a doctor’s visit or consultation, digital scheduling tools have revolutionized how businesses and customers connect. Gone … Read More