Author Archives: Shruti Subramanian

Introduction Have you ever stood in a queue at a pharmacy and wondered why it takes so long just to pick up your prescription? Or maybe you have called to book a flu shot and got stuck with unattended calls? … Read More

If you are a pharmacy owner, then you must have found yourself juggling a barrage of patient calls, refill requests, and appointment reminders, all while dealing with an outdated landline system. Or if you are on the other side of … Read More

Introduction Pharmacies today face a major challenge: staying connected with patients in a way that’s fast, secure, and convenient. With increasing prescription volumes and patient expectations, traditional phone calls and manual reminders just don’t cut it anymore. That’s where pharmacy … Read More

The hospitality industry has been through a tremendous digital revolution in the past years, an evolution that was greatly accelerated by the COVID-19 pandemic. Hotels now have to revamp their services to meet today’s customer requirements, deal with increasing operational … Read More

Today, we all seek convenience; it is no longer a luxury but rather an expectation. Whether ordering groceries, attending a virtual doctor appointment, or getting a prescription refilled, people want it quick and hassle-free. That expectation has spilled over into … Read More

Imagine a situation: it’s a busy Monday morning at your pharmacy. The phone relentlessly keeps ringing. Multiple calls; one line is a doctor confirming a prescription. Another is a patient asking about their refill. A third one wants to inquire … Read More

Introduction Artificial Intelligence (AI) is no longer a futuristic concept confined to labs or private corporations; it’s becoming an essential part of government transformation. As the complexity of governance increases, so does the need for intelligent systems that can process … Read More

Is there any chance of being elsewhere for a short period and still being able to deal with the problem without a service technician appearing? The home services industry finally discovered that traditional working methods were far from productive when … Read More

Texting for pharmacy is no longer a nice-to-have, it’s becoming an essential part of patient care and pharmacy efficiency. Patients now expect quick updates and seamless communication, while phone calls and voicemails often lead to long hold times, missed connections, … Read More

Introduction Sales teams are constantly being put under pressure to produce more leads, respond quicker, and make each touchpoint personal, within scarce time and resources. This usually translates to missed follow-ups, sporadic outreach, and a dearth of real-time insights. AI … Read More