10 Best HIPAA Compliant Telehealth Platforms in 2025

You’re for sure wrong if you thought telehealth is in the future. Nope. It’s now. 

From solo medical practitioners to large healthcare organizations, everywhere, people are embracing virtual care, especially after the pandemic.

But with great opportunity comes a critical responsibility, i.e, protecting patient privacy in healthcare.

That’s where HIPAA-compliant telehealth platforms come into play.

So, if you’re looking for an amazing HIPAA-compliant telehealth solution, we’ve got you. 

Let us together explore some great options, comparing their features, pros and cons, pricing, integrations, and more. 

Just starting out? Or, thinking of scaling your medical practice? This guide will help you to choose a platform that’s secure and efficient for the medical industry.

Let’s dive in and find the right fit for your virtual care success! 

What is a HIPAA-Compliant Telehealth Platform?

88% of U.S. doctors say telehealth has improved patient access, reduced wait times, and increased treatment adherence. Now, let’s break down HIPAA compliance and telehealth. You’ve probably come across these big terms quite often, especially with telehealth becoming so common these days.
But what does it really mean when we say a telehealth platform is HIPAA-compliant?In simple words, HIPAA (which stands for Health Insurance Portability and Accountability Act) is a law that’s all about keeping patient information private and secure.
So, when a platform is HIPAA-compliant, it means it follows strict rules to make sure no one misuses or leaks sensitive health data. Basically, it ensures all communication between patients and doctors stays private and protected, no data leaks, no unwanted access.

Now, in the world of telehealth, that is surely a big deal. Because just think about it, doctors are sharing critical information like test results, discussing diagnoses, and even prescribing meds over video calls or chat. 

Well, what if there was a much secure way to do that?

When you invest in a  HIPAA-compliant telehealth platform, it makes sure all of that sensitive info is encrypted and handled with care. 

With security, it is also about trust. Isn’t it?

You can relax well when you know your health conversations are just as private online as they would be offline in a clinic when you talk to a doctor in person. Right?

In short, a HIPAA-compliant telehealth platform is one that plays by the privacy rules, so healthcare pros can focus on care, not compliance worries.

Why Do You Need a HIPAA-Compliant Telehealth Platform?

Why go through the trouble of finding a HIPAA-compliant platform when there are so many telehealth tools out there?

See, the thing is, when you’re handling a patient’s medical history, prescriptions, or test results, you’re working with something very sensitive called Protected Health Information (PHI). And, if you’re a healthcare provider in the U.S., the law (HIPAA) says you must keep that information safe.

So, if you’re not using a HIPAA-compliant platform, you’re putting that private patient data at risk.

Worst-case scenario, you ask? 

Data breaches, legal fines, loss of patient trust, not fun. It’s kind of like using a public Wi-Fi network to do your online banking. Technically possible, but not exactly safe or smart.

According to HIPAA journal, in 2023, U.S. healthcare organizations reported 725 major data breaches, impacting over 133 million individual records. This is why you need strong HIPAA compliance.

When you’re using a HIPAA-compliant telehealth platform, you’re making sure everything is encrypted, access is controlled, and there’s a solid HIPAA-compliance audit. 

Basically, you’re protecting your patients, as well as your practice. Sounds good, right?

And let’s not forget the trust factor, patients are way more likely to open up and engage when they know their information is being treated with care. It’s a win-win.

So yeah, HIPAA-compliant telehealth is not just a nice-to-have but a MUST-HAVE.

Features to Look for in a HIPAA Compliant Telehealth Platform

It is reported that by the end of 2026, almost 30% of all medical visits will be conducted through telemedicine. So, let’s talk about what to actually look for when you’re looking around for a telehealth platform to invest in.

More than just checking a “HIPAA-compliant” box, there are some key features that really make a difference in day-to-day use.

Secure Texting & VoIP Capabilities

You want a platform that lets you communicate the way you and your patients prefer, whether through text messages or voice calls. But here’s the thing, it all has to happen in a protected environment. No plain SMS. No regular phone lines. We’re talking encrypted, secure channels that protect PHI while still keeping things easy and accessible.

Smart Conversation Management

Ever had a text thread that just keeps going without any structure? Yup, not great for patient care. A good telehealth platform should definitely offer smart tools to manage conversations, automated responses, appointment reminders, tagging, and organized chat histories so nothing gets lost, forgotten, or duplicated. Like your digital front desk assistant keeping everything neat and in order.

Rock-Solid Encryption & Data Security

Most importantly, end-to-end encryption should be integrated into the platform. This is non-negotiable.  That means all data should be scrambled into unreadable code unless you’re the intended recipient. Plus points if it also offers two-factor authentication and regular security audits. You shouldn’t have to sit and worry about breaches or snooping.

Business Associate Agreement (BAA) Support

If a telehealth platform won’t sign a BAA, that’s a red flag. This agreement is basically a legal promise that the platform will handle PHI responsibly and in compliance with HIPAA. Without a signed BAA, you could be exposed to legal risks, even if you think your platform is secure.

Easy for Patients and Providers to Use

This might seem obvious, but user-friendliness is SO important. A platform can have all the security in the world, but if it’s complex or confusing, no one’s going to use it, neither you and nor your patients. A clean, easy-to-navigate interface that makes life easier for both your team and your patients is a win-win.

Flexible Customization & Workflow Options

Every practice is different, right? So your platform should be able to adjust to your workflow. Make sure to not miss things like customizable message templates, automation for common tasks (like intake forms or follow-ups), and the ability to tailor communication sequences. A good platform must mold to your needs and not the other way around.

Reliable Customer Support & Uptime

Another thing that you must not compromise on is responsive support and reliable uptime. A big NO! Whenever there’s an issue with the platform or you have a general question, you should be able to easily contact the platform’s support team rather than waiting for hours to resolve the issue.

Seamless Integration with Your Existing Systems

Obviously, no one wants another tool that doesn’t talk to the rest of your tech stack. Whether it’s your EHR, calendar, or CRM, your HIPAA-compliant platform should fit right in. Ideally, it should offer ready-made (native) integrations or easy API connections so you’re not stuck doing everything manually.

Budget-Friendly Without Compromise

Last but definitely not least: pricing. HIPAA compliance shouldn’t come at a crazy premium. There are platforms out there that balance security with affordability. Your goal should be to find the one that fits your budget while still offering the features you need.

Top 10 HIPAA Compliant Telehealth Platforms

1. Emitrr
2. Amwell
3. Doxy.me
4. SimplePractice
5. Healthie
6. Zoom for healthcare Medici
7. VSee
8. Updox
9. Doximity
10. Blaze.text

Below, we break down the top 10 HIPAA-compliant telehealth platforms that combine robust privacy protections with seamless user experiences. Let’s find solutions to help you deliver virtual care safely and effectively.

1. Emitrr

First one – Emitrr. A smart, easy-to-use communication platform built specifically for healthcare providers. It is known for its amazing patient engagement and referral tools, but what really makes it shine is how seriously it takes privacy. 

Emitrr is fully HIPAA-compliant, making it a great choice for practices that need to handle sensitive patient information with care.

At its core, Emitrr helps doctors and medical teams stay connected with patients without all the manual back-and-forth. It handles things like appointment scheduling, reminders, and secure messaging,  all in one place. If your team wants to reduce no-shows, cut down on admin work, and still offer a great patient experience, Emitrr is for you.

Emitrr Key Features

• Automated Appointment Scheduling & Reminders: Patients can book anytime, and automated texts or voice messages remind them of upcoming visits, fewer no-shows, more organized days.
  
• Two-Way SMS & Voice Communication: Chat with patients in real time through secure channels. Whether it’s a quick update or a more detailed chat, it’s all HIPAA-safe.
  
• Digital Intake Forms: No more clipboards or waiting room paperwork. Patients fill out forms online before their appointment. Super convenient and time-saving.
  
• Google Calendar Integration: Connect your schedule directly to Google Calendar to avoid double-bookings and keep your team in sync.
  
• HIPAA-Compliant Communication: Every message, call, and form goes through secure, encrypted channels, fully aligned with HIPAA requirements to safeguard patient health information.

Emitrr Pros

• Very easy for both staff and patients to use.
  
• Helps cut down no-shows with automated reminders.
  
• Boosts engagement with tools like texting, calling, and smart automation.
  

Emitrr Cons

• EHR integrations are a bit limited compared to larger platforms.
  
• Focused mainly on communication…not a full telehealth suite.
  

Support Channels

• Live chat: Chat with Emitrr’s live representatives.
• Phone: Call Emitrr at +1 (210) 941-4696.
• Email: Send email to Emitrr’s support team at [email protected].
• Knowledge Base with how-tos, FAQs, and helpful guides.
  

Emitrr Pricing

Emitrr follows a custom pricing model based on the size and needs of your practice. Reach out to us for a personalized quote.

Emitrr Reviews

People love how easy Emitrr is to use and how much time it saves at the desk. Many say it’s a game-changer for keeping patients in the loop and improving follow-ups without overwhelming staff.

Emitrr Integrations

• Google Calendar (native sync for scheduling)
• Limited EHR integrations, contact Emitrr directly to check compatibility with your system.

2. Amwell

Next on the list is Amwell. It is a secure, flexible, and easy-to-use platform that supports everything from urgent care and mental health to chronic care and second opinions.

Amwell is especially great for larger healthcare systems that need a strong and scalable solution. That said, it’s still user-friendly enough for smaller clinics. The best part? It is fully HIPAA-compliant and HITRUST certified, so you can count on it to keep patient data safe and private.

Amwell Key Features

• Secure, HIPAA-Compliant Technology: Amwell follows strict security standards to protect all patient data and virtual interactions. It’s built for healthcare, and it shows.
  
• Simple, Accessible Interface with Language Support: Both patients and providers get a clean, easy-to-use experience. There’s even built-in translation to help bridge language gaps.
  
• 24/7 Access to Care: Patients can connect with licensed professionals anytime, day or night. It’s a huge plus for urgent needs that can’t wait.
  
• Mobile-Friendly: Works smoothly across phones, tablets, and desktops, making care more convenient for everyone, wherever they are.
  
• Advanced Features like Remote Monitoring & Second Opinions: Amwell isn’t just for video visits. It also supports remote patient monitoring and expert consultations for more complex health issues.
  

Amwell Pros

• Strong privacy and security with both HIPAA and HITRUST certifications
  
• 24/7 access for patients who need immediate care
  
• Easy-to-navigate design with translation options built in
  
• Versatile enough to support multiple medical specialties
  

Amwell Cons

• It may be more than what smaller clinics need, feels geared toward larger systems
  
• Setup and integration can require some time and internal support
  

Amwell Support Channels

• Email & Phone Support
  
• Live Chat (for patients)
  
• Help Center with articles, how-tos, and troubleshooting guides
  

Amwell Pricing

Amwell’s pricing is customized based on your organization’s size and needs. Since it’s a robust enterprise-grade platform, you’ll need to contact their sales team for specific quotes.

Amwell Reviews

People praise Amwell for its secure infrastructure, reliability, and the breadth of virtual care options it offers. Patients also appreciate the 24/7 access and the ease of using the mobile app, especially in urgent situations.

Amwell Integrations

• Integrates with major EHR systems, remote monitoring tools, and healthcare analytics platforms.
  
• Also offers custom API solutions for larger organizations needing deeper system-level integrations.
  

3. Doxy.me

If you’re after a no-hassle telehealth platform that’s easy to use and HIPAA-compliant, Doxy.me is definitely worth checking out. It’s a great fit for solo providers, small clinics, and therapists who just need a secure way to do video visits, without all the bells and whistles.

One of the best things? It’s entirely web-based. No apps to download, no installations. Patients just click a link and join. It is that simple.

Doxy.me Key Features

• HIPAA-Compliant and Secure: It follows HIPAA, GDPR, and SOC 2 rules to keep all your video calls and messages safe and private.
  
• Customizable Waiting Rooms: You can make your virtual waiting room feel like your own space. Add your logo, photos, even a welcome video.
  
• Secure Video Calls & Messaging: Everything is end-to-end encrypted, so patient conversations stay protected.
  
• Language Support with Live Interpreters: Need a translator? Doxy.me offers live interpreter services around the clock and supports multiple languages.
  
• Free Version with Unlimited Minutes: The free version includes unlimited video calls, a big plus for smaller practices on a budget.
  

Doxy.me Pros

• Extremely easy to use for both providers and patients, no tech skills required.
  
• HIPAA, GDPR, and SOC2 compliant, covering all major data privacy bases.
  
• No downloads or sign-ups needed for patients, just click and join.
  
• Free plan available, making it budget-friendly for small practices or startups.
  

Doxy.me Cons

• Connection issues can pop up, especially on the free version or with spotty internet.
  
• Limited features in the free version, no screen sharing or file transfers.
  
• Audio and video settings aren’t always intuitive, especially on mobile devices.
  
• Background effects and multitasking can cause bugs or disrupt calls.
  

Doxy.me Support Channels

• Email Support Only
  
• Help Center with FAQs and how-to articles
  

Doxy.me Pricing

Doxy.me offers several tiers to meet different practice sizes and needs:

1. Free (Lite) – ₹0/month
   Essential tools for basic telehealth use with unlimited calls.
   
2. Pro – ₹1,666/month (billed annually)
   Ideal for solo providers needing additional features like HD video, screen sharing, and branding.
   
3. Clinic – ₹2,908/user/month (billed annually)
   For teams up to 49 users, includes advanced team management tools and analytics.
   
4. Enterprise – Custom pricing
   Designed for larger healthcare systems with custom integrations and support.
   

Doxy.me Reviews

Users love Doxy.me for its simplicity, reliability, and no-download approach. The consistent session link is a big win for patient ease-of-use. However, some users report occasional call quality issues and feature limitations in the free version. It’s best suited for low-complexity virtual visits like therapy or follow-ups, rather than complex clinical evaluations.

Doxy.me Integrations

• Basic EHR Compatibility and works with third-party tools
• Enterprise plan offers deeper integrations (custom APIs available)

4. SimplePractice

If you’re a private practice owner or a solo healthcare provider looking for a do-it-all platform, SimplePractice might be your new best friend. It’s a cloud-based EHR and practice management solution built with independent health and wellness professionals in mind, especially those in behavioral health, therapy, and allied fields.

What makes SimplePractice stand out is that it doesn’t just bolt on telehealth as an afterthought, it includes fully integrated, HIPAA-compliant video sessions, along with tools to manage scheduling, billing, documentation, and more. Whether you’re running therapy appointments, managing client notes, or submitting insurance claims, you can do it all from a single, secure dashboard.

SimplePractice Key Features

• HIPAA-Compliant Telehealth & Secure Messaging: All communication, whether it’s a video call or a message via the client portal, is fully encrypted and meets HIPAA requirements, ensuring PHI is always protected.
  
• Client Portal with Secure Access: Clients can schedule appointments, make payments, join telehealth sessions, and complete intake forms through a secure online portal, streamlining the patient experience.
  
• All-in-One Practice Management: Includes appointment scheduling, automated reminders, billing, documentation, and insurance claims, all synced to minimize manual work.
  
• Comprehensive Documentation Tools: Offers templates for SOAP notes, treatment plans, progress notes, and other clinical documentation. Everything is stored securely in the cloud.
  
• Integrated Telehealth Platform: No need for third-party video tools, SimplePractice supports video visits right in the platform, with no extra software or downloads needed for clients.
  

SimplePractice Pros

• User-friendly and intuitive design makes onboarding and day-to-day use a breeze for both providers and clients.
  
• All-in-one platform for telehealth, billing, documentation, and scheduling, no juggling multiple tools.
  
• Excellent customer support with a well-stocked Help Center, tutorials, and timely responses.
  
• Secure and fully HIPAA-compliant, giving providers peace of mind when handling sensitive health data.
  

SimplePractice Cons

• Some users feel the mental health documentation tools (like treatment plans) could be more advanced.
  
• The percentage-based billing service for insurance claims may not be cost-effective for all.
  
• Certain niche features may be missing depending on your specialty.
  

SimplePractice Support Channels

• Help Center
  
• FAQs
  
• Tutorials and guides
  
• In-platform support (chat/email, depending on plan)
  

SimplePractice Pricing

SimplePractice offers three main pricing tiers:

1. Starter – ₹14.70/month
   Basic tools for solo providers starting out.
   
2. Essential – ₹23.70/month
   Adds documentation, insurance billing, and more automation features.
   
3. Plus – ₹29.70/month
   Full access to all features, including custom templates, calendars, and advanced analytics.
   

SimplePractice Reviews

Users love SimplePractice for its modern design, client engagement tools, and how well everything works together in one place. It’s particularly popular among mental health professionals, though some users report occasional issues with video connection quality or billing complexity.

SimplePractice Integrations

• Integrates with built-in telehealth tools, payment processors (like Stripe), and insurance claim platforms.
  
• Offers syncing with Google Calendar and other scheduling tools.
  

5. Healthie

Healthie is a comprehensive practice management and EHR platform built specifically for health and wellness providers, such as dietitians, therapists, health coaches, and private practices that want a secure, scalable system to manage both in-person and virtual care.

What really makes Healthie shine in a HIPAA-focused blog like this one is its dedication to patient privacy, secure video consults, and flexible client engagement tools. It’s a cloud-based platform that rolls together everything you’d need, telehealth, scheduling, billing, client tracking, and more, into a single, HIPAA-compliant dashboard. Plus, it offers both provider and client-facing mobile apps for on-the-go access.

Healthie Key Features:

• HIPAA-Compliant Telehealth & Messaging: Healthie enables secure video consultations and encrypted messaging, so you can meet clients virtually and stay compliant every step of the way.
  
• Client Portal & Mobile Access: Clients get a dedicated portal to manage appointments, access resources, and track their own progress. The mobile app makes it easy for both parties to stay in sync.
  
• Customizable Intake Forms & Document Management: From intake questionnaires to progress notes and goal tracking, Healthie lets you fully tailor documents to fit your practice’s workflow, while keeping everything secure.
  
• Integrated Scheduling & Payments: Patients can self-book appointments online, and the system supports calendar sync, automated reminders, and online payment processing.
  
• Progress Tracking Tools: Providers can set goals, track metrics, and measure patient outcomes, great for wellness practices that want to show measurable improvements.

Healthie Pros

• All-in-one platform that reduces the need for multiple tools, scheduling, billing, charting, telehealth, and more in one place.
  
• HIPAA compliance is built-in across every feature, from messaging to video consults.
  
• Client engagement features like goal tracking and secure messaging help build stronger, more connected relationships.
  
• Mobile apps for both clients and providers make access and communication seamless.
  

Healthie Cons

• Steep learning curve for new users due to the wide array of features.
  
• Some users report that certain tools aren’t as intuitive, especially when first setting up.
  
• Pricing can add up for group practices or teams scaling quickly.
  

Healthie Support Channels

• In-app support
  
• Help Center
  
• Email support
  
• Onboarding resources and tutorials
  

Healthie Pricing

14-day free trial available.Healthie also offers flexible pricing based on practice size:

1. Essentials – $45/month (billed annually)
   Great for solo providers who need basic EHR and telehealth functionality.
   
2. Plus – $115/month (billed annually)
   Adds advanced automation, more integrations, and branding.
   
3. Group – $135+/month
   Built for group practices, includes team management and collaboration tools.
   
4. Enterprise – Custom pricing
   Tailored for larger organizations with specific workflow and integration needs.
   

Healthie Reviews

Healthie gets high marks for its clean interface, customizable tools, and HIPAA-compliant structure. Users especially appreciate the balance of value and functionality, though some do mention that getting the most out of the platform requires some training.

Healthie Integrations

• Integrates with wellness-specific platforms like Fullscript
  
• Offers API access and supports connections to labs, supplement dispensaries, and other health tech tools

6. Zoom for healthcare Medici

When you think of Zoom, the first thing that probably comes to mind is virtual meetings, but Zoom for Healthcare is a whole different ballgame. It’s a purpose-built telehealth platform designed to meet the specific needs of healthcare professionals, especially when integrated with Medici.

With Zoom for Healthcare, providers can conduct secure virtual consultations, collaborate with care teams, and engage patients remotely, all while staying fully HIPAA compliant. The platform supports everything from one-on-one video visits to remote patient monitoring and even hybrid care setups for clinics or hospitals.

Add Medici into the mix, and it becomes even more powerful. Medici enhances patient-provider communication via secure messaging, voice, and video, allowing patients to consult with doctors without leaving home. The integration makes it easier to manage both administrative and clinical workflows seamlessly.

Zoom for Healthcare Medici Key Features

• HIPAA-Compliant Infrastructure: Zoom for Healthcare includes a Business Associate Agreement (BAA), encrypted data transmission, and advanced admin controls, ensuring your practice meets HIPAA regulations without any workarounds.
  
• Virtual Care Capabilities: Conduct live virtual visits, check-ins, and follow-ups through secure video conferencing. Especially helpful for chronic care management, post-op follow-ups, and therapy.
  
• Hybrid Healthcare Delivery: Whether you’re managing in-clinic visits or remote appointments, Zoom unifies it all, ideal for multi-location practices or systems needing flexibility.
  
• EHR & Engagement System Integrations: Integrates with electronic health records and patient engagement platforms to automate scheduling, reminders, and charting.
  
• AI-Powered Meeting Support: Zoom’s AI Companion can generate real-time transcripts, meeting summaries, and enhance documentation, saving time for providers.
  

Zoom for Healthcare Medici Pros

• Makes it easier for patients in remote or underserved areas to access care without needing to travel.
  
• Reduces no-shows and travel time, improving productivity for both staff and providers.
  
• Frequent virtual check-ins can keep patients more involved in their own care, boosting adherence and satisfaction.
  
• Peace of mind for practices when it comes to securing PHI (protected health information).
  

Zoom for healthcare Medici Cons

• Older adults or less tech-savvy patients may struggle with setting up or navigating the platform.
  
• Like all video platforms, a poor connection can make virtual visits frustrating or ineffective.
  
• Some medical assessments still require an in-person visit, something no virtual platform can fully replace (yet).
  

Zoom for healthcare Medici Support Channels

• Through Medici: Video, chat, SMS, and phone support for patients
  
• For providers: Dedicated healthcare support team, help center, and onboarding materials
  

Zoom for healthcare Medici Pricing

• Pro Plan – ₹13,760/year
  (Best suited for solo or small practices)
  
• Enterprise & Hospital Plans – Custom pricing available for larger organizations and group practices

📝 Pro tip: Zoom’s healthcare plans are separate from its general-use products, so be sure to choose the correct one that includes HIPAA features and a signed BAA.

Zoom for Healthcare Medici Reviews

Zoom for Healthcare is generally praised for its ease of use, reliability, and cross-device compatibility. Healthcare providers like the flexibility it offers for delivering care from anywhere. However, a few users point out challenges with elderly patients navigating the platform and the ever-present risk of tech hiccups during calls.

Zoom for Healthcare Medici Integrations

• Electronic Health Records (EHRs)
  
• Patient Engagement Systems
  
• Appointment scheduling apps
  
• Custom healthcare APIs through Medici
  

7. VSee

If you’re looking for a reliable telehealth platform that plays well even on low-bandwidth connections, VSee might be just what you need. Originally built for NASA (yes, that NASA), VSee has evolved into a robust, HIPAA-compliant telehealth solution trusted by healthcare providers across the globe.

VSee offers more than just secure video calls. It’s designed to support everything from virtual visits and secure messaging to remote patient monitoring and even staff optimization. Whether you’re running a small private practice or a large enterprise clinic, VSee gives you the tools to streamline virtual care without compromising on patient data privacy.

VSee Key Features

• HIPAA-Compliant Video Conferencing: VSee provides end-to-end encrypted video calls and messaging, along with a signed Business Associate Agreement (BAA) to keep your practice compliant.
  
• Remote Patient Monitoring (RPM): You can connect with devices like FitBit, EKGs, ultrasounds, and more, perfect for chronic condition management and post-op care.
  
• Appointment Scheduling & Management: Built-in tools let you schedule appointments, manage patient flow, and reduce administrative friction for both providers and staff.
  
• Secure Messaging: Communicate with patients asynchronously in a private, encrypted environment, great for follow-ups or sharing lab results.
  
• Device & EHR Integrations: VSee integrates with various medical devices and EHR systems, and it also offers APIs for custom workflows.
  

VSee Pros

• All communication is encrypted, and VSee supports full HIPAA compliance with its BAA offering.
  
• One of VSee’s standout features is how well it handles poor internet connections, ideal for patients in rural or underserved areas.
  
• Both patients and providers find the platform intuitive, which means less time troubleshooting and more time focusing on care.
  
• Supports live remote diagnostic tools for more thorough tele-exams.
  

VSee Cons

• Some users report issues when patients receive texts or calls mid-session, it can throw things off or duplicate them in the waiting room.
  
• Some users say support can be hit-or-miss, especially on the lower-tier plans.
  
• There have been minor bugs with patients appearing multiple times in the virtual waiting room.
  

VSee Support Channels

• Email Support
  
• Call Testing Service
  Helps ensure your device is ready for a glitch-free video session before you go live.
  

VSee Pricing

• Free Plan – Best for solo use or basic testing
  
• Plus – $29/month
  
• Premium – $49/month
  
• Enterprise – Custom pricing for hospitals, large practices, or white-label solutions
  

📝 Heads up: While the free version is useful, it’s best to go with a paid plan if you’re handling sensitive health data regularly, HIPAA compliance is critical.

VSee Reviews

VSee is generally well-reviewed for its ease of use, strong HIPAA safeguards, and excellent performance in low-bandwidth situations. Many healthcare professionals love it for virtual consults, especially in areas where internet access is limited. That said, some users have pointed out minor bugs and occasional support delays.

VSee Integrations

• Medical Devices – FitBit, EKGs, ultrasounds, and more
  
• EHR Systems – For seamless charting and patient record access
  
• Custom API Access – For building integrations that match your workflo

8. Updox

Updox is a powerful, all-in-one healthcare communication platform built specifically for medical practices and providers. What sets it apart is its focus on centralizing and simplifying communications, from telehealth and secure messaging to electronic faxing, e-prescribing, and patient engagement tools, all within a HIPAA-compliant framework.

If your practice is juggling multiple systems for faxing, messaging, and virtual care, Updox offers a way to consolidate it all into one streamlined hub. This not only helps boost practice efficiency but also ensures that sensitive patient data is protected across every touchpoint.

Updox Key Features

• HIPAA-Compliant Secure Messaging: Enables providers to communicate with patients and team members via encrypted messages while staying fully compliant with HIPAA regulations.
  
• Integrated Telehealth Services: Host virtual visits directly from the Updox platform, with easy access for both patients and providers, no extra apps needed.
  
• Electronic Faxing: A standout feature that allows practices to send and receive secure faxes digitally, reducing reliance on outdated machines and paper records.
  
• Automated Appointment Reminders: Reduce no-shows and late cancellations with timely text, voice, or email reminders, all within a protected framework.
  
• Document & Workflow Management: Upload, route, and store documents securely, improving internal workflows and compliance documentation processes.
  
• E-Prescribing & Patient Portals: Manage prescriptions and provide patients with access to their medical records, communication tools, and billing info, securely.
  

Updox Pros

• Replaces multiple software tools with a single, integrated solution, simplifying staff training and reducing errors across workflows.
  
• Built from the ground up with healthcare providers in mind, Updox ensures HIPAA compliance across all communication channels.
  
• Users particularly love the telehealth, faxing, and appointment reminder tools for their reliability and time-saving benefits.
  
• Works with a large number of popular EHRs, ensuring smoother practice operations without manual data entry.
  

Updox Cons

• Users report that importing or managing contact lists can be unintuitive and slow, especially when onboarding new patients.
  
• The user interface can feel cluttered at times, especially when toggling between multiple modules or dealing with high-volume workflows.
  
• Because of its broad functionality, some practices may need time to train staff effectively across all its tools.
  

Updox Support Channels

• Live Chat Support
  
• Extensive FAQs and Knowledge Base
  
  

Updox Pricing

Updox offers four business plans tailored to different practice sizes and needs. Pricing is not publicly listed and is customized after a consultation. You can schedule a free demo to determine what plan fits your workflow.

Updox Reviews

Providers consistently praise Updox for its efficient faxing capabilities, user-friendliness, and streamlined internal communication.
However, some users note challenges with onboarding and interface clutter. Still, it remains a strong choice for practices seeking an all-in-one HIPAA-compliant platform.

Updox Integrations

Updox boasts an impressive range of EHR integrations, including:

• CompuGroup Medical (CGM) – CGM eMDs, LYTEC, MEDISOFT, PLUS, PRACTICE PARTNER
  
• CareLogic, Qualifacts, PointClickCare, Practice Fusion
  
• Amazing Charts, DrChrono, Azalea EHR, iMedicWare, Intergy, Elation Health
  
• eClinicalWorks

9. Doximity

Doximity isn’t just a telehealth platform; it’s a specialized digital network for medical professionals. Designed exclusively for clinicians, Doximity blends secure patient communication with networking tools, career development resources, and up-to-date medical news.

While best known as a social network for doctors, Doximity also offers HIPAA-compliant telehealth capabilities, making it an increasingly valuable tool for practices seeking flexible virtual care options without sacrificing compliance or professionalism.

Doximity Key Features

• HIPAA-Compliant Telehealth: Doximity offers secure virtual visit functionality via its Doximity Dialer, which lets you call or video chat with patients using your office number as the caller ID , protecting your personal number.
  
• Doximity Dialer Pro: An upgraded version that supports high-quality video calls, voicemail drops, quick-text replies, and scheduled call features, ideal for frequent virtual consults.
  
• Professional Network Access: Connect with over 80% of U.S. physicians, collaborate with colleagues, review clinical updates, and share knowledge, all within a secure environment.
  
• Clinical Tools & News: Stay current with customized medical newsfeeds, access PubMed, and use integrations like UpToDate for evidence-based decision-making.
  
• Scheduling Integrations: Seamlessly integrates with Calendly, helping practices coordinate virtual appointments more efficiently.
  

Doximity Pros

• All messaging and calls are encrypted and HIPAA-compliant, giving providers peace of mind.
  
• Use your professional number when contacting patients, a big plus for maintaining boundaries while working remotely.
  
• Doximity works well on mobile devices without requiring patients to download extra apps or create accounts.
  
• Beyond telehealth, the platform offers resources for medical publishing, referrals, and CV management.
  

Doximity Cons

• Some users report a laggy experience or occasional glitches in the mobile app, particularly when switching between features.
  
• Clinicians sometimes receive alerts that are not always relevant, making it harder to focus on priority updates.
  
• While it integrates well with some tools, its telehealth-specific features may be less robust compared to full-scale EHR-integrated platforms.
  

Doximity Support Channels

• Email Support
  
• Web-Based Inquiry Forms
  

Doximity Pricing

• Free Plan
  Includes basic Dialer and access to professional networking and news tools.
  
• Dialer Pro – $23/user/month
  Adds advanced telehealth features like scheduled calls, voicemail drop, and HD video calls.
  
• Enterprise Plan – Custom pricing
  Offers expanded capabilities and integrations for large practices, hospitals, and health systems. Contact sales for a tailored quote.
  

Doximity Reviews

Clinicians consistently rate Doximity highly for:

• Secure communication,
  
• Professional networking, and
  
• Quick setup for telemedicine.
  

That said, some reviews highlight performance hiccups and a user experience that can lag behind more specialized telehealth platforms.

Doximity Integrations

Doximity supports integrations with:

• Epic and MEDITECH (EHR systems)
  
• UpToDate (clinical decision support)
  
• Calendly (appointment scheduling)

10. Blaze.text

Blaze.tech is a modern, no-code development platform tailored specifically for healthcare environments. It empowers clinicians, administrators, and health IT teams to build custom, HIPAA-compliant applications without writing a single line of code, making it a standout solution for healthcare innovation and digital transformation.

From patient intake workflows to internal dashboards and telehealth coordination tools, Blaze.tech offers powerful flexibility for non-developers to design and deploy healthcare applications quickly and securely.

Blaze.text Key Features

• No-Code Development: Blaze.tech provides a drag-and-drop builder that simplifies the creation of healthcare apps, from admin portals and intake forms to scheduling and care coordination systems.
  
• HIPAA Compliance by Design: All applications built on Blaze.tech inherit built-in HIPAA-compliant infrastructure, ensuring data security and regulatory peace of mind.
  
• Rapid Deployment: Allows practices to quickly test and roll out applications, reducing development timelines and accelerating innovation in patient care and administration.
  
• Custom Templates & Components: Offers pre-built modules for scheduling, patient case management, analytics, and more, all fully customizable to your practice’s workflow.

Blaze.text Pros

• Ideal for rapidly building tools like dashboards, internal portals, patient management apps, or intake systems.
  
• The visual builder allows healthcare teams to design solutions without technical expertise.
  
• All applications include robust access controls and data encryption, helping you stay HIPAA-compliant.
  
• Users often praise the responsive support team for resolving issues and offering personalized guidance.

Blaze.text Cons

• While the platform is no-code, advanced customizations can be confusing for non-technical users.
  
• Some users report that the builder becomes overwhelming when managing large projects or multiple integrations.
  
• Users have noted that documentation and tutorials can be sparse, requiring support tickets for in-depth help.

Blaze.text Support Channels

• Currently no live chat or phone support, which may delay urgent issue resolution.

Blaze.text Pricing

• Base Plan – $500/month
  Suitable for small to mid-sized practices or internal healthcare teams.
  
• Enterprise Plan – Custom pricing
  Designed for large health systems or organizations needing advanced scalability, support, and integrations.

Blaze.text Reviews

Blaze.tech is widely appreciated for:

• Speed of development
  
• Security
  
• Responsive support
  

However, some users find the learning curve challenging, especially when using the platform to its full potential or integrating advanced EHR systems.

Blaze.text Integrations

Blaze.tech integrates with:

• EHRs
  
• Google SSO
  
• Salesforce
  
• Square
  
• MongoDB
  
• Kareo
  
• And most systems via REST APIs or database connectors

Why Emitrr Is The Best HIPAA Compliant Telehealth Platform

In the crowded field of telehealth solutions, Emitrr stands out not only for its comprehensive feature set and user-centric design but also for its innovative AI-powered messaging capabilities, HIPAA compliance, and seamless practice management tools, all tailored specifically for healthcare providers.

Built for HIPAA Compliance

Emitrr ensures end-to-end HIPAA-compliant communication, giving healthcare providers peace of mind that all patient interactions, whether through SMS, voice, or email… are secure and meet regulatory standards. From patient intake to follow-ups and appointment reminders, Emitrr handles sensitive health data with the highest level of security and integrity.

AI-Powered Messaging: A Game-Changer for Healthcare Teams

What’s Included:

Emitrr recently rolled out AI-based text enhancement features, now live in production, designed to supercharge how healthcare teams communicate with patients and internal staff. These intelligent tools are transforming administrative workflows by enhancing speed, clarity, and empathy in digital conversations.

• Help Me Write
  Generate entire patient messages from just a prompt, perfect for handling appointment confirmations, pre-visit instructions, or follow-ups in seconds.
  
• Enhance
  
  • Make it Crisp: Automatically shorten and polish messages to make them clear and to the point, ideal for high-volume practices.
    
  • Make it Empathetic: Adds warmth and compassion to your messages, crucial when dealing with sensitive healthcare communication.
    
• Suggest a Reply
  Let AI suggest context-aware responses to incoming patient messages, making it easy for busy staff to keep conversations flowing without delay.
  

Note: These features are available exclusively on Emitrr’s Professional Plans.

Multi-Channel Communication

Emitrr isn’t just a text-based platform; it supports voice calls, SMS, email, and web chat, making it a one-stop shop for all patient communication. Practices can manage two-way conversations, automate reminders, handle missed calls, and even collect reviews, all from one unified dashboard.

Purpose-Built for Healthcare Workflows

Emitrr goes beyond simple messaging by integrating:

• Patient intake forms
  
• Appointment reminders and confirmations
  
• Google review requests
  
• Missed call text backs
  
• Two-way texting and bulk messaging
  
• Voicemail transcription
  
• Staff task automation
  

This enables practices to automate repetitive tasks, stay on top of appointments, and reduce front-desk burden without sacrificing patient experience.

Seamless Integrations

Emitrr integrates easily with leading EHR and practice management systems, ensuring that your patient data stays synchronized and that communication is part of a unified care workflow.

Real Results, Real Impact

Practices using the Emitrr report:

• Reduced no-show rates
  
• Improved patient satisfaction
  
• Significant time savings for administrative teams
  
• Higher patient engagement through personalized and timely communication
  

The Emitrr Advantage

What makes Emitrr the best HIPAA-compliant telehealth platform?

• Fully HIPAA-compliant communication across all channels
  
• Advanced AI features for writing, refining, and responding to messages
  
• All-in-one communication suite: intake, reminders, chat, and reviews
  
• Seamless integration with existing EHR systems
  
• Measurable impact on patient satisfaction and practice efficiency

Conclusion

Choosing the right HIPAA-compliant telehealth platform is crucial for delivering secure, efficient, and patient-friendly care. From established names like SimplePractice and Zoom for Healthcare to specialized platforms like VSee and Doximity, each solution offers unique strengths, but Emitrr rises above the rest.

With its powerful blend of HIPAA-compliant communication, AI-powered text enhancements, and robust automation tools, Emitrr empowers healthcare practices to streamline operations, reduce administrative burden, and provide exceptional patient experiences

Ready to simplify communication and supercharge your practice? Emitrr is your smartest step forward.

Frequently Asked Questions