A Guide To Fix Dropped Calls Permanently

Introduction

Did you know that 72% of cellphone owners have experienced dropped calls at least once? It’s no wonder so many of us wonder, “Why does my phone keep dropping calls?” In today’s hyper-connected world, our smartphones have become our lifelines for calling, messaging, emailing, and video chatting. With over a billion smartphones in use worldwide and that number expected to double soon, call drops can be more than just an annoyance for your customers. These seemingly harmless dropped calls can end up disrupting your business operations. 

Imagine being on an important call with a potential client when suddenly your call drops. This unexpected interruption can cost you deals, damage your reputation, and lower overall productivity. Whether you’re frustrated wondering why aren’t my calls going through or asking why do my calls keep failing, this guide will walk you through understanding, diagnosing, and permanently fixing dropped calls. Plus, we’ll also explore how a solution like Emitrr can keep your connections stable so you never have to worry about your phone cutting in and out again.

Understanding Dropped Calls

Before diving into how to fix dropped calls, it’s essential to understand exactly what a dropped call is. Simply put, a dropped call happens when a connection that was successfully established suddenly ends before either party intentionally hangs up. This might be a one-off occurrence or something that happens repeatedly during a conversation.

It’s a common occurrence when you’re in the middle of an important discussion, maybe negotiating a deal or catching up with a client and out of the blue, you see your call disconnected. You’re left wondering, why do my phone calls keep dropping? Often, the call terminates without any explanation, leaving you puzzled about whether it’s a network glitch, a device issue, or something else entirely.

These unexpected disconnections can be more than just frustrating, they can disrupt the flow of conversation and even affect your business relationships. Understanding what causes dropped calls is the first step toward resolving the issue and ensuring that your communications remain smooth and reliable.

Common Reasons for Dropped Calls

Listed below are some common reasons why call dropping occurs: 

Network Connectivity Issues

A weak network connection can easily lead to a call drop. When bandwidth is limited, or you’re in an area with poor reception, your device struggles to maintain a steady connection, leading to frequent disconnections. This instability means that even if you have a signal, it may not be strong enough to support continuous calls, resulting in unexpected call drops.

Signal Interference

Signal interference occurs when external factors disrupt your device’s ability to receive a clear signal. Other electronic devices, large structures, or even dense urban environments can create overlapping signals that confuse your phone. This is why many ask why is my phone dropping calls in busy urban areas or near large structures. This is because your device can’t reliably filter out the noise from the actual signal. 

Software Glitches

Software glitches in your operating system or calling application can be a hidden culprit behind call dropping. Bugs or errors may cause the connection to break unexpectedly, even if all hardware and network conditions seem normal. If your Android phone keeps cutting out during calls, it might be due to a software issue.

Outdated Firmware

Running outdated firmware on your device can hinder performance and cause instability. Firmware updates are designed to improve device stability and compatibility with modern network protocols. Without these updates, your phone might struggle to maintain a connection. This might answer the question, why do my phone calls keep failing even when there appears to be a strong signal?

Configuration Errors

Incorrect settings on your device or in your network configuration can result in call dropping. For example, misconfigured network settings can cause your call to disconnect abruptly, leaving you puzzled about why the call simply hangs up without ringing. Reviewing and correcting these settings often resolves the issue and stabilizes your call connections.

Hardware Limitations

Older or lower-spec devices may not be able to handle the demands of today’s communication technologies, which can lead to call dropping. These devices might struggle with processing high-quality calls or managing heavy data usage, causing frequent disconnections. Upgrading to a more modern device can often solve this problem by ensuring your hardware can keep up with current standards.

Hardware Damages

Physical damage to your devices, such as a cracked antenna or a malfunctioning modem, can also impair call quality and lead to sudden call drops. Even minor damage can disrupt the delicate balance needed for a stable connection. Next time you feel that my phone keeps dropping calls, it might be time to inspect your hardware.

Environmental Factors

External conditions like severe weather, construction, or even dense foliage can impact signal strength and cause dropped calls. These environmental factors can reduce the quality of your connection by blocking or weakening the signal. 

Network Congestion

During peak hours, when too many users are on the same network, calls keep dropping due to overloaded infrastructure. Overloaded networks struggle to support the volume of calls, resulting in a higher incidence of dropped calls. This is particularly common in urban areas during rush hours or large events.

Carrier-Related Issues

Sometimes, the root cause of call dropping lies with your service provider’s network and infrastructure. Problems within the carrier’s network, such as maintenance issues or technical faults, can lead to frequent drop calls. If you experience multiple calls dropping, it might be worth checking with your carrier to see if there are broader network issues affecting service.

How Dropped Calls Can Harm Your Business?

Have you ever been on an important call only to have it abruptly end? This situation can lead to a host of problems:

Poor Customer Service

When a call drops immediately and abruptly during a customer inquiry, it not only frustrates the caller but also tarnishes your brand’s image. Customers left hanging might share their negative experiences and reviews online. Such repeated issues can result in negative reviews and word-of-mouth damage that could ultimately drive customers away.

Damaged Relationships with Vendors and Suppliers

Reliable communication is critical for maintaining strong partnerships. Frequent interruptions, when phone calls keep dropping, can create a perception of unprofessionalism. Vendors and suppliers depend on clear, consistent communication. If they repeatedly experience issues, they may begin to question your reliability, potentially jeopardizing future business collaborations.

Lost Opportunities

Imagine having the final call before closing a crucial deal, only for the call to suddenly drop. This dropped call could mean losing a lucrative opportunity, leaving you to ask, why do my calls keep ending at the worst possible moments? In such scenarios, the interruption can derail negotiations and ultimately cost you significant business.

Decreased Productivity

Repeated call interruptions force employees to spend extra time reconnecting and troubleshooting rather than focusing on their core tasks. When dropped calls become a frequent issue, overall productivity suffers as valuable time is lost, resulting in inefficiencies that affect your bottom line.

Potential Compliance Risks

In industries where every conversation must be meticulously documented, a sudden drop off the call can lead to incomplete records. This poses a risk for compliance, as important details could be lost during these disconnections. Failing to capture critical information could result in legal or regulatory complications, making it even more important to resolve these issues permanently.

Troubleshooting Steps for Fixing Dropped Calls

If you’re experiencing phone calls dropping or wondering how do I stop my phone from dropping calls, here are some detailed steps to troubleshoot the issue:

Check Network Signal Strength

Begin by checking your network’s signal quality. Use your device’s signal indicator to assess if you’re receiving a strong connection. If the signal is weak, try moving to a different area where reception might be better. This step helps you determine if the problem is local to your location or more widespread.

Restart Your Device

Power cycling your phone can clear temporary glitches that may be causing call drops. Turn your device off, wait for a few seconds, and then turn it back on. This simple action can often restore normal functionality and improve connectivity.

Update Software and Firmware

Make sure that your device’s operating system and any calling applications are updated to the latest versions. Software updates often include fixes for known issues, which can address your common problems like why does my phone keeps losing service.

Reset Network Settings

Resetting your network settings can help eliminate any misconfigurations that may be affecting your call quality. This process restores all network-related settings to their default state, ensuring that your phone is set up correctly for optimal connectivity.

Switch Between Wi-Fi and Cellular

Test your calls on both Wi-Fi and cellular networks to determine if one performs better than the other. If you notice that wifi calling keeps dropping while cellular works fine (or vice versa), the issue may be with your specific network connection.

Clear App Cache

Sometimes, accumulated data in your calling app can cause performance issues. Clearing the app cache can help eliminate these temporary files and improve the app’s responsiveness, reducing the chances of a call dropped incident.

Verify SIM Card Health

Remove your SIM card, inspect it for any signs of damage, clean it gently, and then reinsert it. A faulty or poorly connected SIM card can lead to sudden call failures. 

Inspect Device Hardware

Check your phone for any physical damage that might be affecting connectivity. Issues like a damaged antenna or other internal components can lead to phone dropping calls. If you suspect hardware issues, consider professional repair.

Reduce Interference from Nearby Devices

Electronic devices can cause interference with your signal. Turn off or move away from other electronics that might be causing disruptions, which can help answer the question of why your phone keeps dropping calls.

Update Router Firmware

If you’re using Wi-Fi calling, ensure that your router’s firmware is up-to-date. An updated router can improve network performance and reduce issues like where wifi calling keeps dropping.

Close Background Applications

Running multiple apps can consume bandwidth and processing power. Close unnecessary background applications to free up resources, which can help stabilize your call connection and prevent Android phone from dropping calls.

Contact Your Service Provider

If the problem persists after trying all the above steps, contact your service provider. They may be able to identify issues on their end, such as network outages or infrastructure problems that cause call drops.

Perform a Factory Reset (Last Resort)

As a final step, consider performing a factory reset on your device. This action will wipe all data and restore your phone to its original settings, which can resolve persistent software issues. Make sure to back up your data first!

How Emitrr Boosts Call Reliability?

Emitrr is designed to tackle the problem of dropped calls head-on with a suite of innovative features that keep your communications stable and reliable. Here’s how Emitrr helps ensure you experience fewer call drops:

Advanced Call Management with Real-Time Analytics

Emitrr employs state-of-the-art call analytics to monitor call performance in real-time. This feature helps detect issues as soon as they arise, allowing for swift resolution. By constantly analyzing call data, these glitches can be resolved promptly before they become a huge problem.

Robust Network Integration

Emitrr’s system is built to optimize connectivity by seamlessly integrating with various network infrastructures. This integration minimizes interruptions, ensuring that your connection remains steady even in challenging environments where the phone keeps dropping calls.

Proactive 24/7 Customer Support

With Emitrr, you have access to round-the-clock support. Whether you’re experiencing VoIP dropped calls or simply need advice on improving call quality, Emitrr’s expert team is available 24/7 to help resolve issues quickly.

Intelligent Auto Attendant and Dynamic Call Routing

Emitrr features an intelligent auto attendant that directs calls along the best possible routes, reducing the likelihood of abruptly shutting down on customers. Dynamic call routing adjusts in real-time, ensuring that each call flows smoothly and efficiently.

Integrated Call Recording and Quality Monitoring

To further enhance call reliability, Emitrr offers integrated call recording and quality monitoring. These tools provide actionable insights into call performance, allowing you to identify and resolve issues before they escalate. 

Seamless CRM and Mobile Integrations

Emitrr integrates smoothly with popular CRM systems and mobile platforms, ensuring that all your communication tools work together harmoniously. This integration helps maintain consistent call quality, preventing scenarios where your call drops during critical interactions.

Built-In Tools to Minimize Interference

Emitrr is engineered with advanced technologies that actively minimize interference, ensuring that your calls remain crystal clear. This is especially important in environments prone to signal disruption, helping to address concerns like phone cut off.

Scalable Infrastructure

Designed to adapt as your business grows, Emitrr’s platform scales with your needs. Whether you’re experiencing high call volumes or expanding your operations, Emitrr ensures that your call quality remains stable, addressing all concerns related to effective communication.

How Industries Can Benefit With Emitrr’s Calling Software

Emitrr’s reliable calling software isn’t just for one type of business, it adds value across multiple industries by ensuring uninterrupted communication. Here’s how different sectors can benefit:

Healthcare Industry

In the healthcare industry, reliable communication is critical. Emitrr ensures that calls remain uninterrupted during patient appointments, follow-ups, and emergency coordination. This stability is essential for providing top-notch and timely care for your patients. 

Real Estate Industry

Real estate professionals rely on clear and consistent communication to manage property viewings, client consultations, and negotiations. Emitrr’s robust call management helps ensure that call drops are minimized, so you can maintain strong client relationships and close deals without disruptions.

Education Industry

For educational institutions, again, stable communication is key. Emitrr supports virtual classes, parent-teacher conferences, and administrative meetings by providing reliable, high-quality call connections. This means no sudden disconnections causing disruptions in your classroom!

Service-Based Businesses

In service industries like salons, repair services, and wellness centers, every appointment counts. Emitrr helps ensure that calls for booking appointments or handling customer inquiries are not interrupted, preventing scenarios where your phone randomly hangs up during a booking call.

Retail & E-commerce Industry

Retailers and e-commerce businesses depend on reliable updates and customer support. With Emitrr, you can easily perform critical tasks like order confirmations, promotional calls, and support queries without the usual disruption. So your customers never have to complain about dropped calls at critical moments again.

Hospitality Sector

For hotels, resorts, and restaurants, guest communication is vital. Emitrr supports seamless reservations and guest service calls, ensuring that issues like call drops do not impact your guest experience. This reliability enhances overall service quality and customer satisfaction.

Finance & Insurance Industry

In finance and insurance, confidentiality and uninterrupted communication are paramount. Emitrr ensures secure, stable calls for consultations, policy updates, and claims processing. With uninterrupted communication, you can ensure regulatory compliance.

Legal & Professional Services

Law firms and professional service providers require reliable communication for confidential client consultations and case discussions. Emitrr maintains consistent call quality and secure connections, so you no longer have to worry about phone calls dropping during sensitive conversations.

Technology & Startups

For tech companies and startups, scalability is essential. Emitrr’s platform grows with your business, providing stable, high-quality calls even during rapid expansion, ensuring that your team can stay connected no matter how fast you grow.

Fix Call Drops Permanently With Emitrr

If you’re ready to say goodbye to dropped calls once and for all, Emitrr offers a solid solution to fix these issues permanently. Here’s how you can get started:

• Evaluate Your Current Call Performance: Begin by assessing how often you experience dropped calls and under what circumstances. Identify key issues by analyzing call data and feedback from your team.
• Schedule a Personalized Demo: Reach out to Emitrr’s expert team and schedule a demo. During this session, you can learn how Emitrr addresses problems such as drop calls and explore how the platform can be tailored to your specific needs.
• Seamlessly Migrate Your Call Data: Integrate Emitrr with your existing systems to ensure a smooth transition. Migrate your historical call data without losing any critical information so you can maintain continuity in your communication records.
• Receive Detailed Onboarding and Training: Emitrr provides thorough onboarding and training to help your team quickly adapt to the new system. This support ensures that everyone is equipped to handle calls without interruptions.
• Monitor Improvements with Real-Time Analytics: Use Emitrr’s real-time analytics to continuously monitor your call performance. This proactive approach helps identify any issues early, ensuring that your calls remain uninterrupted.
• Enjoy Reliable, Uninterrupted Calls: Experience the peace of mind that comes with a stable, high-quality communication system. With Emitrr, you’ll permanently reduce call drops and enjoy consistent, reliable calls that keep your business running smoothly!

Frequently Asked Questions

Conclusion

Dropped calls can significantly disrupt your business, resulting in frustrated customers, lost deals, and decreased productivity. By understanding the reasons behind these silent killers and implementing effective troubleshooting steps, you can reduce these interruptions. However, for a lasting solution, adopting advanced platforms like Emitrr is key. With its real-time analytics, robust integrations, and 24/7 support, Emitrr ensures your calls remain stable and uninterrupted. Book your demo with Emitrr today and say goodbye to dropped calls!