Why Does Your Business Need HubSpot SMS?
Over the years, text messaging has solidified its stance as the best customer communication channel. How are we so confidently stating such a biased take on text messaging, you may ask? Well let’s just say, the proof is in the pudding!
Every day 23 billion text messages are sent! That’s 16 million messages per minute, 958 million texts per hour, and 8.4 trillion messages per year! If this doesn’t convince you, hold on to your horses because we haven’t even talked about the open and response rate yet!
Text messaging performs overwhelmingly well on these fronts. The average open rate for text messaging is 98%. That’s not all, the average response rate specifically for SMS marketing is 45%. If you don’t think numbers are good, let’s have a look at how other communication channels perform in terms of open and response rates.
Email has an open rate of 15-25% and a response rate again of 15-25%.
What are some of the other benefits of text message marketing and hence Hubspot SMS marketing?
Benefits of Hubspot SMS Marketing
1. Allows for direct and immediate communication
Text messaging allows for real-time communication between the business and the customer. With high open and response rates, immediate communication can be established.
2. Ability to be personalized
If you are using a business texting software to send text messages, you can easily personalize the text message based on multiple factors such as customer preferences and behaviors.
3. Accessible
Text messaging’s accessibility lies in the fact that almost everyone has a mobile phone nowadays. It is independent of the internet making it further accessible to the masses.
4. It is preferred
You may be surprised to know that most customers prefer to be reached via text over other communication channels. As much as 89% of consumers say that they prefer texting over other means of communication.
5. Sales and Marketing
SMS marketing campaigns often yield higher conversion rates compared to other marketing channels, with time-sensitive offers and promotions driving immediate action.
Combine the prowess of texting with the indomitable position of HubSpot as the best CRM platform, and you have a solid customer communication strategy in place.
Unfortunately, HubSpot doesn’t directly offer texting as a service. However, there is a workaround for it. HubSpot texting is possible through HubSpot’s integration with other business texting platforms.
Therefore, HubSpot SMS marketing is possible through relevant software integrations.
Features To Look Out For In HubSpot SMS Integration Software
1. 2-way texting
A 2-way texting feature in Hubspot is really important to communicate effectively with customers. It allows users to send messages to customers and receive replies to the messages from the customers. This creates an open channel of communication between the user and the customer. For effective HubSpot texting, 2-way texting should be available on Contacts, Deals, and Tickets. 2-way texting should also be accompanied by the option to schedule messages.
2. Bulk texting
The bulk Texting option allows users to send text messages to a whole list of contacts in one go. With bulk texting, you can send many one-to-one messages to your contacts list. Bulk texting can be made further nuanced through the use of segmentation. In HubSpot, you can segment customers based on your preferred criteria. These segmentations can then send more personalized text messages to the target group. Bulk texting should thus come with an option to send mass text messages to these customer segments.
3. MMS message
Multimedia messages or MMS are a great way to engage customers. MMS messages can be in the form of pictures, videos, gifs, and emojis. Adding these to your marketing messages can amp up communication with your customers.
4. A2P 10DLC compliance
A2P 10DLC compliance allows businesses to send application-to-peer messages (A2P) using a 10-digit long code. Basically, businesses can only engage in text conversations with their customers through a 10-digit phone number if it follows TCPA guidelines. Every business texting software that integrates with HubSpot should have A2P 10 DLC compliance in place to adhere to the TCPA laws.
5. Workflows integration
The most popular marketing feature in HubSpot is probably its workflows. Workflows allow to automate business processes. Workflows allow you to automatically update the status of a contact or update a contact based on certain actions. SMS integration with workflows will allow you to send text messages based on the criteria that you set for workflows. Features of SMS workflow integration include sending a text from a specific phone number or as the Contact Owner in HubSpot.
6. Mobile and Chrome Apps
It isn’t always possible to be in front of the desktop. In such cases having the option of a mobile app or a Chrome extension can really be a helpful way to connect with customers. The Hubspot SMS integration software should have stand-alone mobile applications to make the communication game more effective!
7. Reports
A reports feature will allow you to see how the text messages have performed. Some of the metrics measured would be, open rates, delivery rates, bounce rates, and clicks. This will help you gain a more comprehensive understanding of your text campaigns.
8. Trigger-based SMS
The Trigger-based SMS feature on HubSpot will allow its users to send messages to its customer based on certain triggers. These can be integrated into the workflows for a more nuanced approach.
9. One-on-One messaging
The one-on-one messaging feature will allow users to send messages to customers directly from the contact records. Even if you send mass text messages you can manage your inbox and keep track of each conversation thread.
10. Personalization
Personalization is the use of customer-specific properties in the text body. Personalization can also be achieved through the segmentation of the contacts. A personalized text message, for example, could address the customer by their first name.
Now let’s compare the top SMS integrations for Hubspot texting based on the aforementioned features:
The Top 25 SMS Apps For HubSpot Texting
The top 25 SMS Hubspot integration apps that enable Hubspot Texting are:
- Emitrr
- Salesmsg
- SMS for HubSpot
- Heymarket
- TextingHouse SMS
- SMSFactor
- BulkSMS
- Infobip WhatsApp & SMS
- 360NRS
- CRM Messaging
- SMS Message IQ
- YetiText
- Instant SMS Messaging
- TouchSMS
- Kaleyra
- SendSMS
- Textline
- SMSIt!
- TrueDialog
- Netcore SMS
- SMS, HLR & Voice
- TextUs
- Mensagia
- CloudContactAI
- ValueFirst SMS & WhatsApp
We will compare these integrations based on essential HubSpot texting features. You can jump to the HubSpot SMS features section to learn about these features in detail.
Here is a detailed analysis of all the 25 Hubspot Texting integrations.
1. Emitrr
Emitrr is a complete customer interaction and engagement solution that businesses use for text communication with their customers. Emitrr is the best Hubspot integration. Let’s see why.
Emitrr’s texting features allow you to communicate with your customers at every point in their customer journey. The automation capabilities coupled with sequences make it an indomitable text messaging solution.
Just the way HubSpot does it, you can send trigger-based text messages right from the Emitrr platform itself. With automation and sequences, you can see how each step of your text campaign has performed through step-wise campaign reports. Rich media features such as typing indicators and read receipts, further help to enhance communication with customers.
Do not worry about communicating with foreign customers, as Emitrr’s translation feature will help you seamlessly communicate with them in their language.
The platform is created in such a way that at every step of the way, the customer’s needs are put at the forefront and you will see that reflected in all Emitrr’s diverse texting features.
Here is how Emitrr performs in terms of essential HubSpot texting features.
Let’s have a look at Emitrr’s reviews:
“Dedicated team of professionals; always willing to go above and beyond to help customers. Great product and looking forward to all their updates and improvements they are rolling out.” (Capterra)
“First and foremost, the platform’s compliance with HIPAA regulations provides peace of mind. Safeguarding client information is of the utmost importance, and this platform has made it so easy to implement a channel for confidential communication. Customer support is another area where this platform shines. The support team has been responsive and knowledgeable, promptly addressing any inquiries or concerns that arose during implementation and use.” (Capterra)
2. Salesmsg
Salesmsg is a two-way SMS and MMS business texting software that makes it easy to have real-time text message conversations at scale.
Salesmsg is a HubSpot-certified app that can be used for Hubspot Texting. The integration with Hubspot makes it easy for businesses to send text messages to their customers directly from HubSpot itself.
Here is how Salesmsg performs in terms of essential HubSpot texting features.
“It works well with HubSpot once you can get it linked up” (Capterra).
“Main functionality of use SMS in the sales process. Integration with Hubspot it’s what makes it work. Tracking in Hubspot timeline with chrome extension makes you more effective and versatile.” (Capterra)
Free trial: Salesmsg offers a free trial.
3. SMS for Hubspot
SMS for HubSpot is one of the popular HubSpot texting apps. MessageMedia is a global messaging provider that helps businesses with text communication.
SMS for HubSpot is a HubSpot-certified app for HubSpot texting. It is one of the most popular HubSpot texting integrations with over 1000+ installations. SMS for HubSpot provides enterprise-level security to keep customer data safe. They also offer 24-hour global support.
Here is how SMS for HubSpot performs in terms of essential HubSpot texting features.
Let’s have a look at how SMS for HubSpot users has rated this integration with HubSpot:
“No text previews in HubSpot Workflows.” (Capterra)
“ The integration with Hubspot was easy to establish and we don’t have to worry about any issues on that front.” (Capterra)
Free trial: Message Media offers a free trial.
4. Heymarket
Heymarket is a business text messaging platform used by businesses with over 100 employees. Heymarket integration with HubSpot is in the top 3 HubSpot texting integrations.
It is a HubSpot-certified app and has over 500+ installations. Heymarket’s integration with HubSpot is not only customer-centric but also keeps the needs and requirements of the team at the forefront. You can assign conversations to team members and also restrict the access each member gets. A shared inbox makes it easy to manage customer conversations.
Heymarket offers enterprise-grade security to keep customer data safe.
One important thing to note is that Heymarket’s integration with HubSpot is only available in the U.S. and Canada.
Here is how Heymarket performs in terms of essential HubSpot texting features.
Let’s have a look at how Heymarket users have rated this integration with HubSpot:
“ The integration with my CRM HubSpot isn’t the best. Workflow options are very limited. Wish I could use the responses store on the profile in my CRM workflows.” (Capterra)
“ Found it to be clunky to use and not easy to upload/ maintain the database. We did not continue to use it after a few months, was more time-consuming than necessary.” (Capterra)
Free trial: Heymarket offers a free trial and has a free version as well.
5. TextingHouse SMS
TextingHouse is a CPaaS platform that provides APIs to its users to add texting capabilities to their existing softwares. With CPaaS platforms you need developers who can implement the API into your existing software.
However, TextingHouse integration with HubSpot makes it relatively easy to integrate without having the need for developers to code and implement the API.
TextingHouse SMS is a HubSpot-certified app that can be used for HubSpot SMS.
Here is how TextingHouse SMS performs in terms of essential HubSpot texting features.
Let’s have a look at how TextingHouse SMS users have rated this integration with HubSpot:
Unfortunately,s we could not find TextingHouse SMS listed on any listing platforms, and hence no customer reviews could be found. But here is what HubSpot users had to say about the integration:
“Frankly not at the level: – impossible to put emoticons, they appear on the templates but jump when sending. – Rather grotesque pricing system. No indication of the number of credits used according to the length of the message. Result: 6 credits for a slightly longer sms, i.e. 26 cents per SMS… – Visibility of replies to messages not clear”
It did help nurture my french audiences. I did send some campaigns too, so far it is really working
Free trial: No free trial is available
6. SMS Factor
SMS Factor is also a CPaaS platform like TextingHouse SMS. SMS Factor is connected to operators in over 150 countries and hence specializes in sending professional SMS internationally as well.
SMS Factor is a HubSpot-certified app to use for HubSpot sms.
Here is how SMS Factor performs in terms of essential HubSpot texting features.
Let’s have a look at how SMS Factor users have rated this integration with HubSpot:
Unfortunately,s we could not find SMS Factor listed on any listing platforms, and hence no customer reviews could be found. But here is what HubSpot users had to say about the integration:
“SMS Factor integrates very well with HubSpot, both for testing (you can send single text messages to your contacts in one click) and for automation. The implementation of SMS factor in workflows is seamless and very intuitive.”
Free trial: SMS Factor offers a free trial with 10 free SMS messages.
7. BulkSMS
BulkSMS is a leading business messaging platform that enables businesses to quickly and easily engage with their customers through the power of SMS.
It provides SMS APIs to enable texting on desktop, web, and mobile.
BulkSMS can be used for Hubspot SMS as it is a HubSpot-certified app.
BulkSMS connects with over 800 networks globally.
Here is how BulkSMS performs in terms of essential HubSpot texting features.
“Scam company, did not get the credits I bought and they don’t refund my money. very bad customer service that does not answer my question but instead open a new ticket. I have already more than 10 tickets. I will never ever do business again with this company.” (G2)
“I DO NOT LIKE that they ADVERTISE on our sms. We have paid for these credits and we need every available character space. We are actually looking to replace BULKSMS for this reason.” (G2)
Free trial: BulkSMS offers a free trial.
8. Infobip WhatsApp & SMS
Infobip WhatsApp & SMS is offered by Infobip for HubSpot integration. Infobip is an omnichannel communication platform. The platform powers a broad range of solutions, messaging channels, and tools for advanced customer engagement, security, authentication, support, and retention.
Infobip WhatsApp and SMS is a HubSpot-certified app that can be used for HubSpot SMS as well as WhatsApp.
Here is how Infobip WhatsApp and SMS perform in terms of essential HubSpot texting features.
Let’s have a look at how Infobip WhatsApp and SMS users have rated this integration with HubSpot:
We were not able to find HubSpot integration-related reviews on popular listing platforms, here is what HubSpot users have to say about the integration:
“It’s really reduced costs vs another supplier and the integration are tighter so sends and replies are automatically logged on the contact record.”
Here is what Infobip users have to say about the software:
“The best thing about Infobip is its customer support and service. They help in integration and other required process. The UI is very good and it provides clear reporting and billing. We regularly use this for SMS, Email marketing campaigns. Also, we recently integrated the WhatsApp feature.” (Capterra)
Free trial: Infobip WhatsApp and SMS offer a 360-day free trial. Free 100 messages are available for mobile numbers used during the signup process, the free trial ends once free units are spent.
9. 360 NRS
360 NRS is a HubSpot integration offered by Net Real Solutions. 360 NRS is a HubSpot-certified texting app for customer communication.
Here is how 360 NRS performs in terms of essential HubSpot texting features.
Let’s have a look at how 360 NRS users have rated this integration with HubSpot:
“super easy to integrate with CRM such as Hubspot & Salesforce.- easy to do mass SMS messaging through the external platform as API is flexible to integrate.- very cost-effective” (Capterra)
“Good option for SMS campaigns from Hubspot” (Capterra)
Free trial: No free trial is available
10. CRM Messaging
CRM Messaging is an easy-to-use Text Messaging Platform that helps our customers send bulk SMS and WhatsApp texts to their customers from their CRM. It has an integration with HubSpot allowing it to send text communication to customers.
It is a HubSpot-certified texting app. With HubSpot’s CRM Messaging, you can send personalized text messages to customers and leads directly from HubSpot, enabling quick and hassle-free communication at scale
Here is how CRM Messaging performs in terms of essential HubSpot texting features.
Let’s have a look at how CRM Messaging users have rated this integration with HubSpot:
“The only very minor downside is that it would be great if I could see the SMS messages in the activity feed of HubSpot contacts” (Capterra)
“ What’s great with CRM Messaging is that the integrations with HubSpot is somewhat complex, and in some instances, you may need to use Zapier.”
Free trial: CRM Messaging offers a free trial.
11. SMS Message IQ
Message IQ is a smart business SMS Software. It has deep integrations with HubSpot making it a certified HubSpot text messaging app. SMS Message IQ has 5 pricing plans and all the packages allow for premium HubSpot integration.
SMS Message IQ is also HubSpot’s Diamond solution partner. They claim to be the deepest integration with HubSpot.
Here is how SMS Message IQ performs in terms of essential HubSpot texting features.
Let’s have a look at how SMS Message users have rated this integration with HubSpot:
We were not able to find SMS Message IQ on popular listing platforms, here is what HubSpot users have to say about the integration
“MessageIQ has allowed us to automate text messages in our workflows with little work on the front end. The ability to track clicks, replies, and deliverability has been exceptionally helpful when reporting on workflow campaigns. Great support – the team is easy to get in touch with. Must have app!”
Free trial: MessageIQ doesn’t offer a free trial.
12. YetiText
YetiText is a full-featured text messaging platform for businesses. It offers integrations with various CRM with HubSpot being one of them. Hence YetiText is also a HubSpot-certified text messaging app.
YetText allows you to improve your sales conversions with conversational texting, increase your brand’s reputation, and increase repeat business and referrals.
Apart from the essential SMS features, YetiText also offers features such as Trackable links, Direct Voicemail, and Inbound and Outbound calling in their HubSpot integration.
Here is how YetiText performs in terms of essential HubSpot texting features.
Let’s have a look at how YetiText users have rated this integration with HubSpot:
We were unable to find HubSpot integration-related reviews on popular listing platforms, and no reviews were available from HubSpot users as well. This is what users have to say about the YetiText platform in general.
13. Instant SMS Messaging
Instant SMS Messaging is a HubSpot integration offered by OAppS, an instant messaging platform. It is primarily an omnichannel messaging tool. You can easily Manage all Inbound and Outbound SMS with intuitive filters.
Here is how Instant SMS Messaging performs in terms of essential HubSpot texting features.
Let’s have a look at how Instant SMS messaging users have rated this integration with HubSpot:
We were unable to find Instant SMS messaging on popular listing platforms, and no reviews were available from HubSpot users as well.
Free trial: Instant SMS Messaging offers a three-day free trial.
14. Touch SMS
Touch SMS is a CPaaS platform and is based in Australia. Therefore services are available only to users in Australia. You can schedule and send appointment reminders and set up SMS integrations using Touch SMS’s SMS Gateway API.
It is a HubSpot-certified text messaging app.
Here is how performs in terms of essential HubSpot texting features.
Let’s have a look at how Touch SMS users have rated this integration with HubSpot:
We were not able to find Touch SMS on popular listing platforms, here is what HubSpot users have to say about the integration.
“I don’t usually write reviews. I have made an exception. The price is not reflective of this service. You get all the bells and whistles for a very competitive price with premium service and local phone support. Another bonus – it is an Australian company.”
Free Trial: Touch SMS offers a 14-day free trial.
15. Kaleyra
Kaleyra is a CPaaS platform, that allows for integration with HubSpot to enable texting features for its users. Kaleyra is rusted by Fortune 500 companies, top OTT, and 30+ primary banks globally for their text notifications, alerts, and promotional SMS messages.
It is a HubSpot-certified app for text messaging.
Here is how performs in terms of essential HubSpot texting features.
Let’s have a look at how Kaleyra users have rated this integration with HubSpot:
We were unable to find HubSpot integration-related reviews on popular listing platforms, and no reviews were available from HubSpot users as well. This is what users have to say about the Kaleyra platform in general.
“I am 100% sure, 90% of the reviews here are Fake! repeatedly they have failed to deliver proper customer service and a good product, we have lost around 45 Lakhs in our Ads spends and around 1.45 Cr revenue which was supposed to be generated from those ads, which we have lost.
We have purchased around 50+ DND and IVRS Mobile Numbers for our TV ads and Print Media Ads, 90% of the time their Numbers are down or don’t capture numbers. they do not have a proper alert system to inform you if services are down, and they do not have a proper protocol to get the system up in time. we have been assured multiple times by management that it won’t happen again.
I will be filing a legal notice against the company to compensate the entire ad Spending losses.
Think again! if you really want to get any services from Kaleyra” (TrustPilot)
Free trial: Kaleyra offers a 14-day free trial.
16. SendSMS
SendSMS is a HubSpot-certified integration for text messaging.
Here is how performs in terms of essential HubSpot texting features.
Let’s have a look at how SendSMS users have rated this integration with HubSpot:
We were not able to find SendSMS on popular listing platforms, here is what HubSpot users have to say about the integration.
“Easy to use, effective integration for adding SMS as a channel to HubSpot”
Free trial: SendSMS does not offer a free trial.
17. Textline
TextLine is a business texting platform that helps companies communicate with contacts in a way that’s fast, convenient, efficient, and accessible from anywhere. Textline’s integration with HubSpot allows to sync contact data, log text conversations in the CRM, and send text messages using HubSpot workflows.
It is a HubSpot-certified text messaging app.
Here is how performs in terms of essential HubSpot texting features.
Let’s have a look at how Textline users have rated this integration with HubSpot:
We were unable to find HubSpot integration-related reviews on popular listing platforms, and no reviews were available from HubSpot users as well. This is what users have to say about the Textline platform in general.
“There were limitations in the API that held us back from doing advanced routing and data clean up / user management. This wasn’t the end of the world, but it was disappointing. We have a strong development team that would have loved to deeper integrate the product into our overall marketing stack.” (Capterra)
“We’ve felt fortunate to find a great, simple-to-use service that integrates into our current CRM database flawlessly. It’s quick and generates much more movement in our customer sign-ups. Text is the communication most used by clients now and it’s critical to have something easy to use with key features like scheduling and group texts. Looking forward to a reduction on add-on fees in the future to keep it a viable option for our company.” (Capterra)
Free trial: Textline offers a 14-day free trial.
18. SMSit!
SMSit! Is a HubSpot text messaging integration provided by Glare marketing technologies. This integration is built mainly for text communication with customers based in Israel.
It is a HubSpot-certified texting app.
Here is how SMSit! performs in terms of essential HubSpot texting features.
Let’s have a look at how SMSit! users have rated this integration with HubSpot:
We were unable to find HubSpot integration-related reviews on popular listing platforms, and no reviews were available from HubSpot users as well. This is what users have to say about the SMSit! platform in general.
“Not user-friendly. Many features not really connected to each other.” (GetApp)
“We can finally send sms on the decentralized version sms without going to Twillo gateway with a simple Android phone.” (GetApp)
Free trial: SMSit! Offers a Free trial.
19. Netcore SMS
Netcore is a leading SMS provider in India and hence Netcore SMS is only available for users in India. With Netcore SMS for HubSpot, you will be able to leverage the SMS channel for marketing, sales, and customer service conversations, while managing the whole show from within HubSpot
It is a HubSpot-certified texting app.
Here is how Netcore SMS performs in terms of essential HubSpot texting features.
Let’s have a look at how Netcore SMS users have rated this integration with HubSpot:
We were unable to find Instant SMS messaging on popular listing platforms, and no reviews were available from HubSpot users as well.
Free trial: Netcore SMS offers a 100-day free trial subject to credit usage.
20. TrueDialog
TrueDialog is an enterprise-grade SMS platform built for businesses. TrueDialog’s texting platform is 100% natively integrated into HubSpot.
It is a HubSpot-certified texting app.
Here is how TrueDialog performs in terms of essential HubSpot texting features.
Let’s have a look at how TrueDialog users have rated this integration with HubSpot:
“ In the past, integrations have been limited. But TrueDialog has made a lot of progress. They just added HubSpot integration, which is great for us since we are active users of HubSpot and TrueDialog. “ (G2)
Free Trial: TrueDialog offers a free trial.
21. SMS, HLR & Voice
SMS, HLR & Voice is a HubSpot integration by seven.io. It allows users to send and receive SMS on Hubspot.
An own inbound number from seven is required for its feature to work.
It is a HubSpot-certified texting app.
Here is how SMS, HLR & Voice performs in terms of essential HubSpot texting features.
Let’s have a look at how SMS, HLR & Voice users have rated this integration with HubSpot:
We were unable to find SMS, HLR & Voice on popular listing platforms, and no reviews were available from HubSpot users as well.
Free trial: Every new customer gets 0,50 € for free after which the account needs to be topped up
22. TextUs
TextUS is a leading business text messaging platform that allows its users to engage with customers and leads. TextUs for HubSpot lets you easily add texting to your automation workflows to nurture leads throughout your sales and marketing funnels. TextUs is built specifically for inside sales, recruiting, and customer service teams.
TextUs is a HubSpot-certified app that can be used for Hubspot Texting
Here is how TextUs performs in terms of essential HubSpot texting features.
Let’s have a look at how TextUs users have rated this integration with HubSpot:
We were unable to find HubSpot integration-related reviews on popular listing platforms, and no reviews were available from HubSpot users as well. This is what users have to say about the TextUse platform in general.
“ Well, 2 straight days of non-functionality is unacceptable. You cant send an SMS and they tell you they will follow up as soon as they can by email and call you the wrong name……having alternative providers in a meeting in about an hour and a half from now to get out from user this situation.” (Capterra)
“Next Textus doesn’t come anywhere near the great experience we ALWAYS had with the standard Textus. It is far more time-consuming now that they made it “individualized”.. I wish they had the option to go back, whereas with my company that is the decision they made, but would be great if it weren’t “all or nothing”. I think it’s great if you are an individual user having individual conversations that only you are reading and answering, but if you are in an environment where everyone in the office can and does answer incoming texts (for better response time and customer service), it is simply frustrating now.” (Capterra)
Free trial: TextUs does offer a free trial.
23. Mensagia
Mensagia is an omnichannel communication platform built for users in Spain.
Mensagia is a HubSpot-certified app that can be used for Hubspot Texting.
Here is how Mensagia performs in terms of essential HubSpot texting features.
Let’s have a look at how Mensagia users have rated this integration with HubSpot:
This is what Hubspot Users have to say about the integration:
“The integration with Mensagia has solved the need to be able to contact contacts via SMS, giving us an additional channel in our clients’ inbound marketing strategy.”
Free Trial: Mensagia does offer a free trial
24. CloudContact AI
CloudContactAI is a cloud-based SMS platform that provides businesses with an easy way to send and receive text messages from customers. It allows you to engage in two-way compliant conversations over SMS or MMS, email, and voice with your customers in real-time enhanced by Artificial Intelligence.
CloudContactAI is a HubSpot-certified app that can be used for Hubspot Texting.
Here is how CloudContact AI performs in terms of essential HubSpot texting features.
Let’s have a look at how CloudContact AI users have rated this integration with HubSpot:
We were unable to find HubSpot integration-related reviews on popular listing platforms, and no reviews were available from HubSpot users as well. This is what users have to say about the CloudContact AI platform in general.
“It’s still a developing platform. Not that it’s a bad thing, but there are still some features that would be nice that some of the competition has that CCAI has, but it’s a fairly small complaint compared to what’s already working.” (G2)
“The fact that we can send mass sms to our customers and leads and respond to them in real time on our desktop/laptop computer is very effective. We have integrated it with our database so our people don’t need to leave our software to access and respond to text messages.” (Capterra)
Free trial: CloudContat AI offers a free trial.
25. ValueFirst SMS and Whatsapp
ValueFirst SMS is a CPaaS platform. It allows for global delivery of text messages. By integrating ValueFirst’s messaging capabilities with HubSpot, users can solve key business problems and unlock new opportunities for engaging and connecting with their customers.
ValueFirst SMS and WhatsApp is a HubSpot-certified app that can be used for Hubspot Texting.
Here is how ValueFirst SMS performs in terms of essential HubSpot texting features.
Let’s have a look at how ValueFirst SMS users have rated this integration with HubSpot:
We were unable to find ValueFirst SMS on popular listing platforms, and no reviews were available from HubSpot users as well.
Free trial: ValueFirst SMS does not offer a free trial
Top 25 SMS Integrations For Hubspot Texting At A Glance
Why Is Emitrr The Best SMS Integration For Hubspot Texting?
Emitrr is a complete customer communication and engagement solution that helps you upgrade your workflows through a plethora of features. Among the 25 integrations mentioned above, Emitrr stands out. Here’s how:
1. Affordable
Emitrr offers all 10 features at an affordable price
2. Best Support
Emitrr offers round-the-clock support, which is essential whether you’re a small business or an enterprise
3. Ease of use
The integration is easy to set up and use, and the support team is always there to help you through the same
4. Better customer engagement
You can send texts to customers directly via HubSpot through Emitrr, which further ensures better customer engagement
5. Personalization capabilities
Emitrr allows you to personalize your conversations at scale, which means you get faster responses and better conversion rates
6. Team Collaboration
Team collaboration is equally seamless with Emitrr, whether it is routing texts, assigning conversations, or leaving notes for your team members
7. Automation capabilities
You can automate your marketing campaigns and reminders; which will save you a lot of time and effort that you had been investing all this while
All in all, there’s still a lot for you to explore when it comes to Emitrr’s offerings. It largely depends on your use case as a business and what goals you seek to achieve through this integration. If you need more detailed insights into Emitrr’s offerings, feel free to book a demo right away!
FAQ's
1. Does HubSpot do SMS messaging?
HubSpot does not have SMS messaging on its own, however, it does provide integrations with a business texting platform that can be used to send SMS from HubSpot.
2. Can you send bulk SMS in HubSpot?
Yes, you can send bulk SMS in HubSpot through business texting app integrations. Most integrations offer the bulk texting option. All the HubSpot texting apps mentioned above offer bulk texting.
3. What is the best SMS app for HubSpot?
Emitrr is the best SMS app for HubSpot. You get a range of advanced texting features with Emitrr HubSpot integration.
4. Can you automate texts in HubSpot?
Yes, you can automate texts in HubSpot. HubSpot SMS automation is possible through integration with a business texting software.
5. Does HubSpot have 2-Way Texting?
2-way Texting with HubSpot is possible only through integration with a texting platform.
Conclusion
Integrating your preferred business texting platform with Hubspot is a great way to streamline workflows and achieve operational efficiency.
It is simply a level-up of your current texting practices, with which, you can achieve faster responses, better collaboration, personalization at scale, and better customer engagement and experience.
Now that you have been presented with an exhaustive list of the top SMS integrations for Hubspot texting, make sure you pick the one that aligns best with your needs.
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