8 Best Klaviyo Alternatives For Your Business

Introduction

In today’s fierce competition, SMS marketing acts as the most effective tool to communicate with any client. With an open rate of 98%, broadcast SMS and personalized SMS both help users quickly establish their ground in a cost-effective manner.

But Klaviyo customers highlighted that the Klaviyo app is a good option when it comes to email marketing. However, the platform has limited and outdated SMS marketing features. That’s why they wanted better Klaviyo alternatives.

So if you are also searching for good Klaviyo alternatives with top-notch SMS marketing features? Then look no further. Here’s a quick glance at the top Klaviyo alternatives we have discussed in detail in the guide below. 

What is Klaviyo?

Klaviyo is a popular software, especially in the email marketing sector. The Klaviyo platform focuses on increasing the business growth of its users through highly personalized messages and campaigns. The Klaviyo software uses email, SMS, and automation to develop digital relationships between its users and their clients. However, Klaviyo users notice that the platform is more catered to email marketing and delivers minimum results through SMS marketing and is why seek a Klaviyo alternative. 

Klaviyo Features

• Two-way texting: Send two-way messages to your customers 
• Email + Segments AI: Using Klaviyo, you can simply describe what you want, and utilise AI to craft segments and blocks of email content in seconds.
• Automated email/SMS: Follow up with your customers by setting up automated messages or emails. 
• Personalize messages at scale: Klaviyo allows you to send personalized messages to people at scale.
• Opt-in/Opt-out management: Klaviyo allows you to include the option of opt-in and opt-out from emails and SMS, ensuring TCPA compliance. 
• Send bulk text marketing campaigns: Using Klaviyo you can set up and run bulk sms or email campaigns and save precious business time. 
• A/B testing: Using this platform to test various campaign elements, from design to content, to deliver the best version.
• Predicted customer attributes: Personalize emails based on predicted lifetime, order date, value, and churn risk.

Klaviyo Pros & Cons

Klaviyo Pros

• Ease of use: A good thing about Klaviyo is that it is quite easy to use and has an intuitive user interface. 
• Good integration options: Klaviyo integrates with many third-party tools and apps and offers seamless integration with tools for better automation. 

Klaviyo Cons

Klaviyo poor support, expensive pricing, glitches and difficulty in setup are some of the biggest issues with Klaviyo. These issues are discussed in the section below. 

Klaviyo Pricing

Klaviyo offers a free plan limited features and two paid plans:

• Email: $45/month
• Email and SMS: $60/month

Klaviyo Integrations

Klaviyo integrates with 350+ in-built tools, including:

• Woo
• Shopify
• Mindbody
• Stripe
• Typeform
• And more!

Klaviyo Customer Support Channels

• Chat
• Email/Help Desk
• Knowledge Base
• FAQs/Forum

Klaviyo Reviews & Ratings

Klaviyo has a rating of 4.6/5 on both Capterra and g2. Here’s what Klaviyo users are saying:

“The biggest con is that advanced features can be complex to navigate. But also the cost, as pricing plans can be expensive, especially for small businesses or anyone with limited email marketing budgets. And an important one for certian users is that while Klaviyo offers SMS marketing, its much more limited compared to dedicated SMS platforms.”

“The ease of set up and the ability to see results against the campaigns.”

Source: Capterra 

Reasons to Look for a Klaviyo Alternative

Klaviyo software is a decent marketing software in the market. Klaviyo platform offers customer engagement and promises seamless business growth to its clients. But customers are not fully satisfied with Klaviyo’s performance. So, customers are out there in the market looking for better Klaviyo alternatives. 

Issues with Klaviyo pricing

Klaviyo customers are not super thrilled by Klaviyo’s pricing structure. Many customers complain of their credit cards kept being charged even after they stopped with Klaviyo services. That’s why they wanted to look for better Klaviyo replacements. 

Apart from this, customers felt that Klaviyo offered basic and simple features yet its monthly fees were definitely overpriced. The customers wanted a better and more affordable Klaviyo alternative that didn’t have any hidden charges. 

Poor customer support

Klaviyo customers often complain that the support staff were often ignorant towards their problems. Kalivyo’s support team was also not quite involved in solving customer queries and was difficult to reach. That’s why customers wanted to replace Kalviyo with a better Klaviyo alternative. 

Difficult setup

Business owners felt that the setup process was very slow and problematic. The slow setup time negatively affected the business goals, which made customers look for better Klaviyo replacements. 

The software features contain glitches

Klaviyo software offers diverse features for seamless business growth. But these features don’t always work. Customers also highlighted the fact that the software has a lot of glitches and bugs that don’t let them take their business demands forward. Customers also highlighted that the UI for automation is not intuitive, subscription forms don’t work properly due to outdated codes, forcing customers to look for better Klaviyo alternatives. 

Limited SMS marketing capabilities

SMS marketing is much more easy and simple to use. Broadcast through SMS marketing has an open rate of 98%. Klaviyo also offers SMS marketing for the same reason. However, the customers complained that the Klaviyo software doesn’t pay much focus to SMS marketing and its features.

Features to look for in Klaviyo Alternative

Two-way texting

This standout feature is essential for any Klalviyo alternative, enabling interactive communication with your customers. It allows them to ask questions, provide feedback, and engage in real-time conversations, fostering stronger customer relationships.  

Group Texting

Also referred to as mass or bulk texting, group texting involves segmenting customers based on specific criteria. When a group is established, you can send a message that reaches all members simultaneously, making it an efficient way to deliver customized SMS campaigns quickly.  

Email campaigns

Look for email campaign features to set up email campaigns for different kinds of things. You can enhance your emails by incorporating images, selecting various styles of text and fonts, and adjusting layouts to better engage your audience using this feature. 

Email-to-text

With the email-to-text feature, you can seamlessly convert your emails into text messages. This functionality enables you to send these messages directly to your recipients, ensuring that your important communications reach them in a format that is often more immediate and accessible.

Email analytics

Gain valuable insights through comprehensive email analytics. This feature allows you to track essential metrics, including the total number of emails sent, the ones that bounced back, the opened ones, and those replied to. With this data, you can assess the performance of your campaigns and make informed decisions for future strategies.

Add domains

The ability to add multiple domains or email addresses, enables you to send emails from different identities as necessary. This flexibility is particularly useful for businesses that wish to manage communications under various brands or departmental email accounts.

Custom templates

Save time and streamline your email marketing efforts by choosing from a selection of unique email templates. These pre-designed formats allow you to quickly draft and create email copies, reducing the effort involved while ensuring that your communications are visually appealing and effective.

Webchat

This engaging feature lets customers communicate with you directly on your website through a web chat widget. It can either be a live chat, where customers interact with a representative, or an AI-powered chat, where initial interactions are handled by a bot.  

Unified inbox

With this feature, you can manage and respond to messages and customer inquiries from various platforms—such as your Google business profile, Facebook page, and web chat—within a single inbox, eliminating the need to switch between different systems.  

Auto-responders

Auto-responders automatically send SMS messages to customers based on their queries or inputs. This feature allows you to set specific responses based on different keywords, helping you take advantage of sales opportunities even when you’re unavailable.  

Schedule-based texting

This feature allows you to pre-arrange SMS messages for specific dates and times. It’s particularly useful in fields like sales and healthcare where timing is crucial.  

Automated Reminders

You can utilize this texting feature to set up multiple automated reminders, configure their cadence and frequency, and schedule them to send out appointment reminders to your customers or patients. This is essential for any business that relies on appointments.  

Payment follow-ups

This feature enables you to send payment reminders along with a payment link, making it easy for customers to settle their dues. It’s particularly beneficial if you provide subscription or fee-based services.  

MMS messaging

If you want to send multimedia messages like images or videos for festive greetings, promotional content, or event invitations, look for the MMS messaging capability in the texting software.  

Analytics and reporting

This feature is valuable for tracking the effectiveness of your messaging campaigns. With the analytics and reporting tool, you can view metrics related to the number of messages sent, opened, replied to, and converted, allowing you to make adjustments to enhance your SMS campaign’s performance if necessary.  

Integrations

To optimize and fully utilize all the aforementioned features, ensure that the texting software you choose integrates seamlessly with your current CRM, EHR, or PMS tools.

Top 8 Klaviyo Alternatives

1. Emitrr
2. Brevo
3. GetResponse
4. Constant Contact
5. Omnisend
6. Listrak
7. Emotive
8. Braze

1. Emitrr

Emitrr Overview

Emitrr is one of the top SMS, email, and customer communication software, often regarded as the best alternative to Klaviyo. The platform provides all essential texting and email functionalities, including email campaigns, email-to-text, two-way texting, mass/bulk messaging, MMS, recurring texts, and more. Emitrr seamlessly integrates with 1000+ external software and tools, ensuring your workflow is never interrupted. This software is affordable, TCPA and HIPAA compliant, and has an extremely easy-to-use interface. Here are more details on Emitrr: 

Emitrr Features

• Email campaigns: Emitrr allows you to create multiple email campaigns with options to add images, different kinds of texts, fonts, etc. 

Here’s a quick video showing how to automate email campaigns using Emitrr:

• Email-to-text: Set up email-to-text to convert the email into a text message and send out to your recipients. 
• Email analytics: Get access to email analytics and report with metrics like total emails sent, bounced, opened, replied to, etc. 
• Add domains: Add multiple domains or email ids and send out emails from different ids if needed. 
• Custom templates: Choose from a range of unique email templates and save time in drafting and creating email copies. 
• Customization: Edit email templates with images, fonts, headings, etc. and send out campaigns that convert. 
• 2-way texting: Let your customers text you back, enhancing their engagement with your business with two-way texting. 
• Group texting: Send SMS to groups and receive replies within the same text thread with group texting. 
• MMS texting: Attach multimedia files, such as images, videos etc., to your SMS. 
• Mass/bulk texting: Reach out to a large number of people at once with mass/bulk texting and and receive individual replies in your inbox.  
• Recurring texts: Schedule automatic SMS for various campaigns like reminders, promotions, etc. 
• Drip campaigns: Set up a sequence of personalized messages to your contact list.
• Contact management: Tag all your contacts and conversations for tracking conversations conveniently. 
• Integrations: Connect with third-party applications to streamline your workflow.
• Web chat to text: Take web-based conversations into your inbox with web-chat to text feature. 
• Unified inbox: Manage and respond to all conversations across different platforms, such as web, phone, Facebook, in one centralized location.
• Personalization: Tailor your SMS or email by including details such as the recipient’s first and last name and add a personal touch.
• Automation: Set up automated responses to SMS or email. 
• Reports: Monitor metrics such as resolution times, customer service volume, message delivery rates, and receive detailed reports on these aspects.
• Segmented list: Segment your customers to keep conversations distinct.
• Chat-based SMS survey: Send survey and review links to collect customer feedback.
• Landline texting: Enable landline texting to send SMS from your existing landline number. 
• Export chats: Export chat and transfer conversation data between different platforms.
• Opt-outs: Ensure TCPA compliance by allowing customers to opt out of your messages.
• Link shorteners: Share tracking or review links in a more presentable format by shortening it.
• Bilingual messaging: Communicate with customers in multiple languages.
• Conversation tagging & folders: Tag conversations by response, nature, category, etc., for easier identification.
• Reputation management: Enhance your online reputation across various review platforms like FB, Google, Yelp with tools for survey automation, feedback tracking, link sharing, and more.
• VoIP: Enable calling for your business with calling features such as extension editing, call recordings, IVR, calling analytics, extension editing, call disposition, call transfer, voicemail transcription, and more.

Pros of Emitrr

• Wide range of features: Emitrr offers a bunch of capabilities for email, SMS, VoIP, review and reputation management, and scheduling, effectively addressing various aspects of your business.
• Exceptional customer support: Emitrr offers unparalleled 24×7 customer service and even has an impressive 5/5 star rating on Capterra for the same. 
• Transparent pricing: Emitrr ensures full transparency in pricing when you schedule a call with them. And with Emitrr, you do not have to worry about incurring hidden charges later.
• Affordable customization: Depending on your email or SMS needs, you can get a personalized affordable price quote, ensuring you pay only for what you need and get the best value for your money. 

Cons of Emitrr

There is no major issues with this software. 

Emitrr Pricing

Emitrr offers flexible and affordable pricing options, book a demo with Emitrr to get a custom pricing quote.  

Emitrr Integrations

Emitrr can integrate seamlessly with 1000+ apps and third-party tools across different industries such as retail, healthcare, real estate, recruiting, etc. with tools like:

• MailChimp
• HubSpot
• AthenaHealth
• Zapier
• Denticon
• HouseCall Pro
• Facebook
• And more!

Emitrr Reviews & Ratings

Emitrr has an excellent solid 4.8/5 on Capterra and 4.7/5 on g2 and here’s what customers are saying about it: 

“They have built a powerful, easy to use web interface. The onboarding of our staff and contacts was excellent 3 Any issues we have had were addressed immediately and professionally by Emitrr staff.”

“I LOVE Emitrr. The support you get is wonderful, the app is easy to use and they have been incredibly responsive. As a small business, we needed a messaging platform that wouldn’t break the bank and this meets all our needs (and then some) without making us feel overwhelmed.”

Source: Capterra

Emitrr Support Channels

• Knowledge Base
• Chat
• Phone Support
• Email/Help Desk
• FAQs/Forum
• 24/7 live support

2. Brevo

Brevo Overview

Brevo is an email marketing and automation solution for businesses. The software also offers robust marketing features for email, SMS, Whatsapp, etc. along with capabilities for sales such as meetings, sales pipelines, phone, etc. The availability of a free version and good email templates are some highlights of Brevo. However, poor deliverability and frequent freezes are some of the biggest pain points of using this Klaviyo alternative. 

Brevo Features

• AI email generator: Send emails quickly with AI-generated subject lines and email content.
• Performance tracker: Use a performance tracker to see how each email performs and make changes for improvement.
• Automation: Engage your audience with ready-made autoresponders and workflows for the most common automation scenarios.
• Bulk emails: Send out emails to multiple people at once. 
• SMS and MMS: Send custom SMS or MMS to your customers. 
• Campaigns: Create email or SMS campaigns to target more customers. 

Pros of Brevo

• Free version: Brevo offers a free version with limited features and small businesses in need of basic email marketing functionality can benefit from this.
• Good email templates: The selection of Brevo’s email templates is quite liked by users.
• AI integration: Brevo has an AI email generator that comes in very handy in drafting emails.
• Supports multiple languages: Brevo supports multiple languages which makes it suitable for international businesses. 

Cons of Brevo

• Freezes frequently: Many Brevo users complain about how the platform freezes frequently, enabling them to do their work. 
• Deliverability issues: Using custom domains with Brevo can be a challenge, and the biggest complaint that most Brevo users have is their deliverability issues.
• Difficult learning curve: Brevo has some learning curves for more advanced features. Users also complain about a lack of guidance from their team with more complex tasks.

Brevo Pricing

Brevo offers a free pricing options with limited features and three pricing options:

• Starter: $9/month
• Business: $18/month
• Enterprise: Custom pricing 

Brevo Integrations

Brevo integrates with 150+ tools, including:

• Shopify
• Onvocado
• Magento
• BigCommerce
• Hustle
• Gleam
• And more!

Brevo Reviews & Ratings

Brevo has an overall rating of 4.6/5 on Capterra and 4.5/5 on g2 and here’s what Brevo customers are saying:

“I’ve experienced most challenges on Brevo with the automation system. As far as I know, this is constantly being worked on and upgraded – unfortunately, it has led to some deliverability issues, ‘broken’ chains in the automation flow, and made it necessary for me to find manual work-arounds.”

“I love that I can start with the free account while getting my business off the ground and then expand when ready and more stable.”

Source: Capterra 

Brevo Support Channels

• Knowledge Base
• Email/Help Desk
• Chat
• Phone Support
• FAQs/Forum

3. GetResponse

GetResponse Overview

GetResponse is a popular email marketing software and a good Klaviyo alternative. The software offers a bunch of features to simplify email marketing for businesses, including integrations with third-party tools and integration with AI. However, GetResponse is quite expensive and may not be a fit for small businesses. 

GetResponse Features

• AI email & campaign generator: Use AI to generate emails and customized campaigns for better and faster results.
• Autoresponders: Set predefined conditions and auto responses to your subscribers.
• Newsletter templates: Choose from many newsletter templates made for different occasions and campaigns.
• SMS marketing: Reach out to customers via SMS with directly triggered campaigns.
• Live chats: Use embedded direct chats to engage with customers in real time.
• Forms and popups: Use eye catching website popups to hook your website visitors. 
• Prebuilt templates: Use professionally made prebuilt email templates. 

Pros of GetResponse

• Ease of use: Users love how easy it is to use GetResponse and start sending email campaigns using it.
• Intuitive interface: Users love the intuitive interface of GetResponse and find it well made. 
• Useful templates: This email automation tool offers quite good email templates that help in simplifying email automation.

Cons of GetResponse

• Expensive: Small businesses find GetResponse extremely expensive. Also, users can access more advanced features only with higher plans.
• Poor customer support: GetResponse’s customer support team is inefficient and unhelpful.
• Issues with their SSL certificate: GetResponse has issues with their SSL certificate that they do not reveal to their customers, costing them thousands of dollars in the end. 

GetResponse Pricing

GetResponse offers four pricing options:

• Starter: $15.58/month
• Marketer: $48.38/month
• Creator: $56.58/month
• Enterprise: $1099/month

GetResponse Integrations

GetResponse integrates with 170+ tools, including:

• Shopify
• Claspo
• Plum
• Podia
• Kajabi
• Paved
• Groupboss
• And more!

GetResponse Reviews & Ratings

GetResponse has a rating of 4.2/5 on Capterra and 4.3/5 on g2. Here’s what GetResponse customers are saying:

“Sometimes it can get a bit buggy and when it comes to email styling, there’s limited options. I think if there were some more customisation options available – that would be good.”

“Interface and user initially friendly experience.”

Source: Capterrra

GetResponse Support Channels

• FAQs/Forum
• 24/7 (Live rep)
• Knowledge Base
• Email/Help Desk
• Chat

4. Constant Contact

Constant Contact Overview

This Klaviyo alternative offers email and digital marketing tools for businesses to grow their customer base. The software offers a bunch of useful tools, including an AI generator, email templates, automation tools, etc. However, the difficulty in account cancellations and the difficulty in using some of the tools are Constant Contact’s major pain points. 

Constant Contact Features

• Email templates: Create many emails with easy drag and drop options. 
• Automation: Place repetitive tasks on autopilot with automated email sending. 
• SMS marketing: Utilise SMS to text your customers about launches, promotions, and more.
• Reporting: See what is working for your business, which emails are getting opened and replied to with a reporting feature.
• AI: Use AI to generate emails and send professional looking alerts with ease. 

Pros of Constant Contact

• Good customer support: Users appreciate how helpful and responsive Constant Connect’s customer service team is. 
• Easy to use: It is very easy to create customized emails using this software. 
• Affordable: Users find this Klaviyo replacement affordable as compared to other email automation tools. 

Cons of Constant Contact

• Cancellation issues: Many users have encountered challenges when canceling their subscription with Constant Contact, along with issues with refunds.
• Clunky features: The platform settings don’t always save even after you change it the email formatting features are clunky. 
• Limited designing tool: The design tools of this email automation software can feel somewhat limited when trying to create highly branded, visually engaging emails.

Constant Contact Pricing

Constant Contact offers three pricing options:

• Premium: $80/month
• Standard: $35/month
• Light: $12/month

Constant Contact Integrations

Constant Contact integrates with 300 tools, including:

• Salesforce
• Shopify
• Mindbody
• Etsy
• Woo
• SurveyMonkey
• And more!

Constant Contact Reviews & Ratings

Constant Contact has a rating of 4/5 on g2 and 4.3/5 on Capterra, and here’s what users are saying: 

“It’s very difficult to cancel the account, you can not delete your data online, also they will argue with you to cancel. No refunds are given if you are unhappy with the products.”

“I like the customer service. How they set up a call with you to determine what your objectives are and how they can help you succeed in your goals.”

Source: Capterra 

Constant Contact Support Channels

• Email/Help Desk
• Phone Support
• Knowledge Base
• Chat
• FAQs/Forum

5. Omnisend

Omnisend Overview

This Klaviyo alternative is a popular email marketing and SMS automation tool. The software offers many useful features for both SMS and email marketing, including mass marketing, templates, campaign reports, etc. However, you may face limitations with customization, some features, and integrations with this software.

Omnisend Features

• Launch SMS/email marketing campaigns: Run different sms or email marketing campaigns. Customize responses, use templates and more. 
• Create automated workflows: Setup automated workflows to send out responses to certain emails or SMS when a certain keyword is triggered. 
• Send web-push notifications: Get notified on your device every time you receive an email or an SMS. 
• Personalize at scale: Send personalized sms or emails to your multiple subscribers at once. 
• Opt-in/Opt-out management: Send out opt-in and opt-out notifications to ensure TCPA compliance. 

Pros of Omnisend

• Easy to create workflows: It is very easy to create different types of workflows for both SMS and email when using Omnisend.
• Good customer service: Omnisend has helpful and responsive customer support. 

Cons of Omnisend

• Limited integration options: Omnisend integrates with very limited third-party tools, so make sure you check this with them before signing up. 
• Limited customization options: There is very limited opportunity for sms or email customization options when using this alternative of Klaviyo. If you want more room for customization, then this option is not the best fit for you. 

Omnisend Pricing

Omnisend offers three pricing options:

• Free plan with limited features
• Standard: $11.20/month
• Pro: $41.30/month

Omnisend Integrations

Omnisend offers 130+ in-built integrations as well as API to choose from, including: 

• Shopify
• Bigcommerce
• Wix
• ShopifyPlus
• Woo Commerce 
• Shoplazza
• And more!

Omnisend Reviews & Ratings

Omnisend has an overall rating of 4.7/5 on Capterra and 4.6/5 on g2. Here’s what Omnisend users are saying:

“As far as integration and it’s deliverability rate? It’s not the greatest. I have a huge issue about it’s ability to deliver ALL of my interactions, this is essentially what this specific software is made for.”

“Missing some features in reporting and automations and sms that would be extremely helpful.”

Source: Capterra 

Omnisend Support Channels

• Knowledge Base
• Email/Help Desk
• Chat
• 24/7 (Live rep)
• FAQs/Forum

6. Listrak

Listrak Overview

Listrack is an AI-driven email and SMS marketing software. The platform comes with many advanced features that are driven by AI and help in making the most out of your marketing campaigns. However, using these features is not very easy and the software is also very expensive. Here’s a detailed look at Listrack. 

Listrak Features

• Trigger campaigns: Automatically generate highly relevant and personalized messages that are linked directly to real-time customer behaviors.
• Predictive segmentation: Determine and segment customers automatically by accessing transactional history, behavioral activity and customer journey stage.
• AI-driven campaigns: Set up AI driven campaigns and deliver dynamic, highly-personalized messages automatically.
• Automated testing: Run a test before sending out actual emails to your customers. 
• Predictive analytics: Get access to critical information that allows you to make data driven decisions for different campaigns. 
• Predictive send time optimization: Use AI controlled send-time optimization to distribute campaigns based on a customer’s individual engagement time. 

Pros of Listrak

• Good features: Users like how Listrack offers so many email marketing features including segmentation, welcome series, easy importing of subscribers, etc. 
• Poor menu organization: Users find Listrack’s menu organization quite complex, making it difficult to find features that they are looking for. 

Cons of Listrak

• Expensive: Listrack is an expensive software and users don’t like how they have to pay extra for every little feature they use.
• Poor customer service: Customer service of Listrack is hard to reach and also not the best when it comes to providing solutions to problems.

Listrak Pricing

You will need to get in touch with Listrack to know their pricing. 

Listrak Integrations

There is not much information available on the tools that Listrack integrates with. 

Listrak Reviews & Ratings

Listrak has a rating of 4/5 on Capterra and 4.5/5 on g2. Have a look at what Listrack customers are saying:

“They have solutions for everything and connections to everything, but the solutions are expensive and all cost extra for every little thing. The connections are incomplete and barely connect to the important data in useful ways. The solutions are bloated and slow. The setup and learning curve is terrible, and it was almost impossible to teach my employees how to use the platform effectively.”

“The thing I like the most about Listrak is the ease in using the software. I love the flexibility it provides, and I am a fan of the heat maps.”

Source: Capterra 

Listrak Support Channels

• 24/7 (Live rep)
• Email/Help Desk
• FAQs/Forum
• Knowledge Base
• Phone Support
• Chat

7. Emotive

Emotive Overview

Emotive is essentially an SMS marketing tool that comes with limited SMS features and very limited emailing features to help businesses simplify their marketing needs. The software is best known for its ease of setup and customer service. However, it lacks emailing features and is not the best value for money. Here are more details on Emotive. 

Emotive Features

• Two-way SMS: Allow customers to text you back with two-way messaging. 
• Mass texting: Send messages regarding promotions, product launches, etc., to a large number of people at once. 
• Automated texting: Set up and send automated SMS to commonly asked questions. 
• SMS broadcasts: Send broadcast messages to your customers for abandoned carts, promotions, etc. 
• Templates: Use SMS templates and save time in drafting messages. 

Pros of Emotive

• Good customer support: Emotive’s customer support is extremely reliable and very helpful in providing solutions.
• Easy to set up: Setting up Emotive is very easy and quick and users really like that. 

Cons of Emotive

• Limited email functions: Emotive is mostly focused on offering SMS features and if you rely on emailing more, then it is not a good fit for you. 
• Confusing tools: Users find many features and tools of Emotive a bit confusing to use. It becomes essential to refer to their resources in order to start using the tools. 
• Expensive: Users find Emotive a bit expensive compared to other Klaviyo alternatives. 
• Not transparent with pricing: Emotive charges users extra for sending emojis and bills it as MMS and many users have pointed out how they were not informed about the same in advance. 

Emotive Pricing

Emotive offers four pricing options:

• Starter: $100/month
• Pro: $200/month
• Advanced: $300/month
• Custom 

Emotive Integrations

Emotive integrates with limited tools, including:

• Shopify
• Magento
• WooCommerce
• BigCommerce

Emotive Reviews & Ratings

Emotive has a rating of 4.3/5 on Capterra and 4.5/5 on g2. Here’s what Emotive users are saying:

“You cannot leave their contract and are essentially signing onto a year-long contract. Currently there are more companies doing this type of advertising and customers are more likely to unsubscribe as opposed to email. We’ve had several customers be disappointed that they could not call us, or had to explain why we had an American # when we are based in Canada.”

“Things have been great with Emotive. The ease of use and accessibility of this platform is really great and helps our business move efficiently.”

Source: Capterra

Emotive Support Channels

• Knowledge Base
• 24/7 (Live rep)
• Email/Help Desk
• Phone Support 

8. Braze

Braze Overview

Braze is a complete customer engagement platform that offers email, SMS, web messaging, mobile messaging, and other communication capabilities. The main highlights of this software are its AI feature, templates, and robust SMS tools. However, Braze may be high priced for some businesses, and it is also hard to navigate. Have a detailed look at Braze below: 

Braze Features

• Real time triggers: Automatically trigger emails based on real-time updates, customer behaviors, cross-channel interactions, and more. 
• Templates: Use pre-saved templates to send emails and SMS and save time in drafting. 
• Generative AI: Use generative AI for email copywriting, QA process, image generation, etc. 
• Analytics & reporting: Track how your SMS and email campaigns are performing with analytics and reporting tools. 
• SMS: Use SMS functionality to automate text messages and to reach out to your customers. 

Pros of Braze

• Ease of use: Users find Braze very easy to use.
• Campaigns: Users love how easy it is to use and set up campaigns using Braze. 
• Reliable customer support: Users find Braze’s customer support very reliable. The support agents are professional and efficient in offering quick resolutions. 

Cons of Braze

• No auto-save feature: Braze does not offer an auto-save feature, so you can never auto-save the templates or emails you create. 
• Hard to navigate: Many users find Braze very difficult to use and navigate.
• High price: Many users have pointed out that Braze is pricey compared to other Klaviyo competitors. 

Braze Pricing

You will need to get in touch with the support team to know Braze’s pricing. 

Braze Integrations

Braze offers an API to build integrations with your existing tools. 

Braze Reviews & Ratings

Braze has a rating of 4.7/5 on Capterra and 4.5/5 on g2. Here’s what Braze users are saying:

“What I like least about Braze is the lack of an auto-save feature. Our team builds out over 20 emails a week, and errors are expected. This can be minimized with an auto-save feature that allows our work to be saved in case of any unexpected browser failures, for example. It would save users plenty of time in case of any loss of work.”

“What i like best about Braze is how customer support of Braze responds to our issues when you we contact them.”

Source: Capterra 

Braze Support Channels

• Email/Help Desk
• FAQs/Forum,
• Knowledge Base

Why Emitrr is the best Klaviyo Alternative?

Highly intuitive features

Emitrr really stands out as the best Klaviyo alternative. Emitrr offers many features for both email and SMS, including templates, campaigns, setting up multiple domains, two-way texting, automated message responders, and even VoIP functionality if needed. All the features of Emitrr are robust and very easy to use, thus providing 360-degree efficiency.

Robust software

Emitrr performs seamlessly on any app or network. The failure rate of this email and SMS communication app is minimal which ensures no system crashes. Emitrr is meant for handling load and has gone through multiple rounds of testing to handle any input and is meant for handling load. 

Unparalleled customer support

Emitrr is known for its excellent customer support and is even rated 5/5 for the same on Capterra by current users. With Emitrr, you get 24×7 professional support and rest assured to get quick resolutions in case of any concerns.

Transparent pricing policy

Emitrr’s pricing is competitive, and the pricing structure is very transparent and flexible. You can get customized services and price quotes depending on your business needs, and you pay only for what you use; there are no setup fees or hidden charges involved. 

Easy Integration

Emitrr integrates with 1000+ third-party tools and apps seamlessly including tools like Mailchimp, Hubspot, Pipedrive, etc. Integrations help customers streamline their workflows and help them save considerable time.  

Which Industries are catered by Emitrr?

Healthcare & Clinics

Emitrr serves healthcare professionals across various specialties such as veterinarians, ophthalmologists, dentists, medical spa clinic owners, surgeons, and more. The software is compliant with HIPAA regulations and integrates with over 1000 EHR/PMS solutions like Dentrix, Denticon, AthenaHealth, etc. Additionally, Emitrr provides features such as reputation management, SMS capabilities, appointment scheduling, reminders, and VoIP services, positioning it as one of the top communication softwares in healthcare.

Ecommerce and Retail

For retail and e-commerce businesses needing Email, SMS or VoIP services to grow their subscriber base, Emitrr simplifies this through retail SMS & email marketing campaigns. It boasts exceptional functionalities including campaign automation, VoIP, and reputation management, allowing businesses to automate various processes seamlessly.

Home Service

Emitrr’s VoIP, Email and SMS features, which include file-sharing, recurring messages, and two-way texting, make it an ideal choice for home service companies. Its integration with home service software and other CRM solutions automates tasks ranging from bookings to collecting customer feedback, making it a suitable platform for businesses in this sector.

Real Estate

For those in the real estate sector looking to enhance internal communication and generate more leads, Emitrr provides a range of useful email, SMS and VoIP services. Features like call forwarding, call recording, transcribing, conference calls, and IVR are available. Additionally, real estate professionals can take advantage of Emitrr’s SMS and email functionalities including automation, auto-replies, and missed-call-to-text options to ensure they never lose a sales opportunity.

Education & Schools

Educational institutions that need to share regular updates with students and parents can leverage SMS as an effective communication tool. Emitrr offers SMS features such as bulk messaging, customization, recurring reminders, two-way texting, and SMS templates explicitly designed for schools.

Small Businesses

If you’re a small business owner aiming to expand your subscriber list and enhance marketing and communication affordably, considering a demo call with Emitrr is advisable. 

NGOs & Non-profits

Investing in an NGO SMS service can be advantageous for non-profits, especially for effective communication with all members without overspending. Emitrr’s email and SMS features enable you to easily connect with current members and share event updates simultaneously, helping you to grow your NGO community by sending notifications and updates effortlessly.

Insurance

For insurance companies dealing with high call volumes or managing multiple locations, Emitrr’s insurance VoIP services are invaluable. Additionally, it provides functionalities for sending survey links to gather customer feedback and automated SMS for updates and promotions.

Law Firms

Law firms can also benefit from Emitrr through features such as file sharing, secure texting, appointment scheduling, reminders, and reputation management. With Emitrr’s VoIP capabilities, legal teams can communicate with each other and their clients conveniently, regardless of location.

Religious Institutions

Emitrr also supports religious organizations, such as churches, allowing church texting and emailing and enhancing communication with members through its dedicated texting features.

How To Switch From Klaviyo To Emitrr?

Switching from Klaviyo to Emitrr is effortless and requires no work on your part. Emitrr’s dedicated customer support team manages everything for you. Here’s how the transition works:

• Smooth Data Migration: Your automation settings and contacts will migrate to Emitrr without any additional costs.
• Number Porting and Activation: Our team takes care of porting your existing number and ensuring it’s text-enabled, guaranteeing a seamless transition.
• Established Integrations: All your current integrations will be set up in your new CRM, allowing your workflows to continue without interruption.
• Thorough Training: Your team will receive extensive in-person and online training to kick off your experience successfully.
• Continuous Support: We are always available for assistance. If any questions arise or problems occur, the Emitrr team is here to help you through every step.

With Emitrr, making this transition means experiencing a smooth process, professional guidance, and the chance to access upgraded features for your business.

Now that you have all the necessary information, it’s time to take action. If you’re a Klaviyo user in search of advanced features, better pricing, 24/7 customer support, and a way to avoid hidden fees, the answer is clear—transition to Emitrr.

Schedule a demo today!

Frequently Asked Questions

Conclusion

Are you ready to use SMS marketing to scale your business? Well, pick the option that best fits your business demands. Did Emitrr’s offerings excite you? Book a quick call and get detailed insights from our experts.