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Introduction When one hears ‘patient experience’, they automatically think of the experience of the patient  with their doctor. While this criteria,without any doubt, reigns supreme over any,it is surely not the only one which would ensure a holistic patient experience. … Read More

What is patient recall? Patient recall is the process of encouraging patients to return to the clinic for a routine check-up. Patient recalls are timed and regular appointments. These regular hygiene check-ups are essential for providing ongoing care to patients these … Read More

Introduction Being greeted with a pen and paper and a clipboard is probably one of the most frustrating parts of visiting a healthcare practice. Even when all other industries seem to have taken a shift by embracing technology, the healthcare … Read More

Introduction to Patient Engagement In Healthcare The world truly underwent an overhaul with COVID-19. The shift from physical to digital fastened and so did the rate at which businesses embraced it. Healthcare practitioners and organizations now look at digital systems … Read More

Introduction “SMS is not just a tool; it’s a lifeline for businesses to connect with their customers, providing immediate feedback and fostering loyalty.” – Marc Benioff, Co-Founder and CEO of Salesforce” Missed appointments are more than a minor inconvenience; they … Read More

Introduction  $108.5 billion. That’s the expected valuation of VoIP services by the year 2032.   This statistic clearly demonstrates the impact VoIP is going to have on businesses, irrespective of their size and type. Just like other businesses like real estate, … Read More

Introduction The rise of VoIP (Voice over Internet Protocol) has revolutionized the way businesses communicate. Current projections estimate the VoIP market will expand to hit $236.25 billion by 2028, representing an impressive compound annual growth rate of 11.8%. Did you … Read More

Introduction Need help to stay on top of all your voicemails? You’re not alone. A staggering 80% of professionals report missing critical details because they can’t manage their voicemail effectively. Sifting through lengthy voice messages is time-consuming and can lead … Read More

AI for texting- “Conversational AI will become the dominant form factor that people use to interact with brands, not just for the sort of current trends like customer service, but really for all aspects of the customer experience.” — Bret … Read More

Introduction In the automotive industry staying at the top needs modern solutions and cutting-edge technology and traditional phone systems can’t be an option anymore!! If you are still using the traditional phone system then it’s time to switch if you … Read More