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Most service-based businesses thrive on efficiency and excellent customer management. To run successful operations in today’s technology-driven world, businesses need to be smart and focus on saving time as well as effort. Automated reminder calls are one of the most … Read More

Introduction to EHRs Electronic Health Records are electronic documentation of the patient’s medical sheet. An Electronic Health Record includes all the administrative data of the patient like progress records, demographics, past medical history, medications, and more. The rise in the … Read More

Introduction As per the Mobile Marketing Association, open rates for SMS are around 98%. Harnessing the power of mass texting service for employees has changed the way we communicate with team members. Employee mass texting services are vital for companies … Read More

Introduction Reducing no-shows and keeping appointment slots booked are probably some of the most painstaking things in a healthcare practice.  To keep your practice up and running, you need your patients to show up. Appointment reminders will help you curb … Read More

Introduction One out of three patients are referred to a specialist, in the United States. The referral process in the healthcare industry is dependent on the health insurance plan of a patient and the primary healthcare providers (PCPs). Once it is … Read More

Introduction to call pop Call pop is a feature that displays important caller and account information about a customer on the call center agent’s screen. It is an important functionality for businesses that seek to improve the customer experience while … Read More

Introduction In current times where the internet is our go-to for everything, businesses need to pay special attention to online business reputation management as around 87% of consumers go online and read online reviews for local businesses whereas 73% of … Read More

A medical facility generally needs to use varied methods of communication. Phone, voicemail, email, sms, name it and you will find a use for it. One particular channel that stands out when it comes to instant communication is secure/encrypted SMS. … Read More

Introduction Beyond connecting friends and family, SMS is now being utilized in the healthcare industry for patient communication. Because of the speed, efficiency, and ability to be HIPAA-compliant, SMS for doctors is something that healthcare professionals are quickly switching towards. … Read More

Introduction  Maintaining a good relationship with your clients as well as your staff is a task that requires constant effort. Business text messaging is the perfect medium to build such lasting relationships. The mass text messages that you send out … Read More