Latest Articles & Insights

How Automation Reduces Hospital Readmissions

Quick Answer: How does automation reduce hospital readmissions? Yes. Automation significantly reduces hospital readmissions by streamlining critical post-discharge processes, ensuring patients receive timely follow-up care and support. This is achieved through automated patient outreach for appointment scheduling, medication adherence reminders, … Read More

Care Gap Management: How to Identify and Close Gaps in Care

Introduction Care gaps occur when recommended healthcare is overdue, incomplete, inaccessible, or missing from the patient’s record. These gaps may involve preventive screenings, chronic disease monitoring, medication reviews, referrals, follow-up appointments, or care after discharge. Care gap management helps healthcare … Read More

Why Medication Adherence is a Major Problem in Chronic Care

Introduction Medication adherence is a significant challenge in managing chronic conditions. It’s a major problem because patients often struggle to follow complex medication regimens due to factors like cost, side effects, forgetfulness, and a lack of understanding about their condition’s … Read More

Why Chronic Disease Management is Failing in Small Clinics

Quick Answer: Is chronic disease management failing in small clinics? Yes. Chronic disease management (CDM) often struggles in small clinics due to resource limitations, lack of specialized technology, and insufficient staff training. These factors hinder their ability to proactively identify … Read More

How to Improve Medication Adherence Using SMS Reminders

Quick Answer: Can SMS Reminders Improve Medication Adherence? Yes, SMS reminders are a highly effective tool for improving medication adherence by providing timely nudges directly to patients’ mobile phones. They can be implemented through healthcare provider systems, pharmacies, or specialized … Read More

How to Implement a Chronic Care Management Program in Your Clinic

Introduction Did you know that chronic diseases like diabetes, heart disease, and hypertension are responsible for a staggering amount of healthcare spending? In 2026, these conditions continue to be the leading drivers of morbidity and mortality, accounting for an estimated … Read More

Role of Communication in Chronic Disease Outcomes

Introduction Did you know that in 2026, over 65% of adults in the United States are expected to be living with at least one chronic condition? This staggering statistic highlights a growing challenge in healthcare: managing long-term illnesses effectively. While … Read More

How Automation Improves Chronic Disease Management Outcomes

Introduction Automation significantly improves chronic disease management outcomes by enabling proactive patient identification, personalized outreach, consistent monitoring, and streamlined care coordination. These advancements lead to better patient adherence, reduced complications, and lower healthcare costs. Automation offers a scalable solution to … Read More

Fixing Missed Calls in NextGen Clinics

Introduction Did you know that missed calls in healthcare clinics can lead to an estimated $300 billion in lost revenue annually? For practices using the NextGen Healthcare EHR system, managing patient communication effectively is crucial. While NextGen EHR offers robust … Read More

Linking Call Data With NextGen Records

Introduction Did you know that practices can reduce call volume by up to 40% by implementing SMS automation? This significant reduction not only frees up valuable staff time but also improves patient communication. In today’s healthcare landscape, efficiently managing patient … Read More

Improving Phone-Based Patient Access in NextGen

Introduction Did you know that a significant portion of patient inquiries still rely on phone calls, often leading to overwhelmed front desks and longer wait times? In today’s fast-paced healthcare environment, ensuring patients can easily access care and information is … Read More

Reducing Call Center Load in NextGen

Introduction Did you know that the average patient waiting time on hold can be as long as 7 minutes? For a busy medical practice relying on the NextGen Healthcare EHR system, this isn’t just an inconvenience; it’s a drain on … Read More