Table of Content
- Why should you consider switching to a SlickText alternative?
- Top reasons for Switching to a SlickText Alternative
- Key aspects to consider while looking for a SlickText Alternative
- Emitrr
- SlickText
- EZTexting
- Textedly
- Text Request
- Attentive
- Text-Em-All
- Avochato
- Overall Comparison
- Why Emitrr is the best SlickText alternative
- Features that makes Emitrr different from SlickText
- How to switch from EZ Texting to Emitrr
Why Should You Consider Switching To A SlickText Alternative?
Are you in search of a SlickText alternative to address your business texting needs? If so, you’ve come to the right place. SlickText falls short as a texting platform for several critical reasons. Users frequently encounter poor quality integration, hindering the seamless operation of essential business tools and processes. Message delivery issues are a common frustration, with texts often failing to reach their intended recipients in a reliable and timely manner. SlickText’s customer support leaves much to be desired, leaving users feeling unsupported and frustrated in times of need. Additionally, hidden charges can catch users off guard, resulting in unexpected costs that strain budgets.
If you’re seeking a SlickText alternative from comparing the best alternatives to helping you make the best decision for your business, we’ve got you covered. Let us read ahead to explore!
Top Reasons For Switching To A SlickText Alternative
Problems With Integration
SlickText’s weak integration capabilities hinder the smooth flow of automated processes and data from your CRM/EHR/EMR/PMS systems. This setback can disrupt customer communication, potentially causing missed opportunities.
Switching to a more versatile platform ensures hassle-free integration, empowering you to effortlessly sync customer data. This helps you reach out to your customers, send timely responses, and enhance customer experience that fosters loyalty and growth.
Cons: There could be more integrations setup with other pieces of software that complement it. This could help omni channel marketing run smoother.
Source – G2
Complex Dashboard Navigation
SlickText’s tricky dashboard has left many customers frustrated. Easy navigation is key, as a user-friendly platform ensures a smooth experience. Confusing dashboards like SlickText can lead to wasted time and lost opportunities.
Choosing a different platform with simple navigation offers clear benefits. You save time, avoid frustration, and focus on what truly matters – connecting with your customers effortlessly.
Challenge Managing Teams
Efficient teamwork is the backbone of successful communication, and unfortunately, SlickText falls short in this regard. Cumbersome processes for adding and removing team members can drain valuable time and patience. A collaborative platform that streamlines such tasks is essential for nurturing productivity and smooth operation.
Considering an alternative to SlickText offers tangible benefits. A team-friendly platform not only eases administrative burdens but also boosts morale by enabling seamless collaboration.
Cons: The one downside is I feel that you need a dedicated person to handle the software. Multiple salespeople could probably handle it but having one person run it works well.
Source – G2
Cons: Inability to identify user. We use this for the employees and when they are terminated we don’t have the ability to identify who they are tp remove them from the text list.
Source – G2
No Real-Time Reporting And Tracking
Accurate tracking and reporting of text messages play an important role in assessing the success of your communication efforts. This feature provides insights into open rates, click-through rates, and customer engagement, all of which are essential metrics for refining your messaging strategy and understanding your customer’s preferences.
If SlickText lacks this important capability, it clearly indicates that the platform may not be fully equipped to support your business goals. Without accurate tracking, you risk operating in the dark, unaware of what’s resonating with your customers and what’s falling flat. Switching to a platform that offers robust tracking and reporting ensures that your communication strategy is data-driven, leading to more effective campaigns and a stronger connection with your customers.
Cons: Reporting and analytics, hard to get a full picture when you have a lot of keywords running and see overall performance.
Source – G2
Extra Charges For Onboarding
The onboarding process sets the tone for your experience with a new platform, and unfortunately, SlickText’s extra charges for onboarding can create an unfair hurdle. Proper onboarding and training are most important for a seamless transition and efficient platform adoption. SlickText’s lack of dedicated guidance can leave new customers struggling to navigate its features.
Choosing a platform that values its customers’ success means opting for an alternative that offers comprehensive onboarding at no extra cost. Investing in a platform that prioritizes your success from the start is a smart move, enabling you to focus on what truly matters, connecting with your customers and driving results.
Cons: Our initial sales rep left the company within the first week and when we were given a new representative this person did not help us (new to text message marketing) and tries to sell us on many products. The products were then never properly onboarded to us and we were told there was even added fees for the onboarding. It just seemed like we were constantly adding on to our account when we barely use what was already available to us.
Source – G2
Inadequate Customer Support
Effective customer support is vital for a successful platform experience. It ensures that your questions are answered promptly and any issues are resolved quickly. If SlickText’s customer support falls short, it’s a sign that it may not fully prioritize your needs. Consider exploring a different platform that offers reliable customer support, as having a responsive team by your side can make a world of difference in your journey.
SlickText Alternatives
Emitrr
EZ Texting
Textedly
Text Request
Attentive
Text-Em-All
Avochato
Key Aspects To Consider While Looking For A SlickText Alternative
Choosing the right texting platform is crucial – it’s the tool that drives successful communication. With the perfect fit, you can engage customers effectively, streamline processes, and achieve your business goals. It’s about building relationships, enhancing efficiency, and propelling your business forward.
Let’s explore each alternative and help you find the perfect fit for your business texting needs.
1. Features
Checking out the features is important because they show what the software can do for your business. It’s like making sure a tool has the right parts to work well and get things done. When you look at the features, you ensure the software fits your needs and helps your business do great. The best features can really make a big difference. Let’s compare features for each of the alternatives –
Texting Capabilities
Key Highlights:
- Emitrr stands out with its comprehensive two-way texting, webchat capabilities, automated reminders, and versatile communication channels.
- SlickText offers limited group texting and auto-responders, along with broadcast SMS support, birthday wishes, and two-way texting functionality.
- EZ Texting excels in group texting, broadcast SMS, and automated reminders, although it lacks webchat and payment follow-up options.
- Textedly provides features like group texting, webchat, auto-responders, and broadcast SMS for efficient communication.
- Text Request focuses on webchat, auto-responders, and broadcast SMS; however, it does not include group texting or payment follow-ups.
- Attentive emphasizes group texting, auto-responders, and broadcast SMS.
- Text-Em-All offers limited group texting and broadcast SMS capabilities.
- Avochato shines in group texting, webchat functionality, auto-responders, and broadcast SMS.
Reviews And Reputation Management
Reviews are like real-life storytellers for a business. They show how happy customers are and shape how others see the business. Good reviews build trust, show off happy customers, and make the business more attractive. Positive reviews boost credibility and bring in new customers.
SlickText does not offer automated reviews. Let us have a look at other alternatives and what they offer –
Key Highlights:
- Emitrr stands out from all the alternatives with a full suite of features.
- SlickText lacks key features like Review Generation, Negative Feedback Management, Response Management, Review Requests, and Review Notifications.
Other Capabilities
Key Highlights:
- Emitrr leads with Digital Forms, Customer Surveys, Metrics/Reporting, and Customer Support features.
- SlickText lags behind Emitrr in Customer Surveys and Customer Support.
- Other platforms show varying gaps in comparison with Emitrr’s comprehensive offerings.
Overview Comparison
2. Support
Customer support is like a reliable guide, always ready to help with questions and solve problems. It builds trust, makes customers happy, and strengthens the connection between businesses and their valued customers.
Here’s a quick overview of customer support for various alternatives –
Key Highlights:
- Emitrr offers 24/7 Live Rep support, comprehensive Phone support, and Chat capabilities, along with Email.
- SlickText lacks a 24/7 Live Rep and offers limited Phone and Chat support.
- Other platforms show varying gaps in comparison, with Emitrr’s comprehensive support options and features.
3. Pricing
Pricing is crucial when considering a texting platform because it directly affects your budget and overall costs. Understanding pricing helps you assess if the platform aligns with your financial resources and offers value for the features you need. Making an informed choice ensures you get the desired capabilities without overspending, optimizing your investment for effective communication.
Let’s take a look at the pricing across all platforms –
*Prices can vary basis of your choice of plan.
Key Highlights:
- Emitrr offers great value with extensive features and excellent support.
- SlickText costs more, has limited features, and has poor support.
4. Customer Reviews
Last but not least, before you seal the deal on your business platform, it’s time to give those customer reviews a glance. Take a peek at what people are saying about the company and its products – think of it as a sneak preview of what you’re getting. We’ve rounded up some reviews from Capterra to give you a quick glimpse. Now you’re all set to choose wisely!
Emitrr
Key Highlights:
- Best Customer Service
- Feature-filled product
- Customization at a great price
- 100% transparency, no hidden charges
SlickText
Key Highlights:
- Bad service
- Poor customer support
- Compulsory contract binding
- Lack of Onboarding and Training
EZTexting
Key Highlights:
- Bad user experience
- Failure of message delivery
- Worst customer service experience
Textedly
Key Highlights:
- Bad user experience
- Lacks transparency
- Poor customer support
- Costly pricing model for lesser features
Text Request
Key Highlights:
- Not intuitive platform
- Poor quality features
- Poor customer support
Attentive
Key Highlights:
- Fake promises
- Bad customer experience
- Poor customer support
Text-Em-All
Avochato
Key Highlights:
- Over Priced
- Fake Promises
- Bad customer support
- Poor customer experience
Overall Comparison
Why Emitrr is the best SlickText alternative?
Emitrr, a dynamic customer communication and engagement software, amplifies business communications via text messaging to elevate customer experiences.
In its toolkit, you’ll find a treasure of features paired with over 1000+ integrations for seamless automation. Add to that, exceptional customer service, making Emitrr popular as an ‘Emerging Favorite’ on esteemed review platforms like Capterra, G2, and Software Advice.
What sets Emitrr apart from the crowd? It’s not just about texting – it’s a symphony of advanced features that are extraordinary. Heaven for businesses aiming to save 100+ manual hours, grow 3X reviews, and get 10X leads.
Here’s what makes Emitrr an obvious choice over SlickText
1000+ Integrations
Streamlining your tasks seamlessly means getting your current CRM/EMR/EHR/PMS systems to work together effortlessly. While SlickText and others might stumble, Emitrr shines when it comes to automation, making work smoother with its flawless integrations.
Emitrr seamlessly integrates with your existing CRM/EMR/EHR/PMS, turning repetitive tasks into automated campaigns and boosting your efficiency.
Dedicated Onboarding And Training
Emitrr ensures a seamless transition by providing you with a dedicated onboarding and training team. Our experts work closely with you to ensure that every aspect of the platform is set up and ready to go. They guide you through the process step by step, ensuring you’re comfortable and confident in using the platform effectively.
Unlike SlickText, we firmly believe that onboarding should be a part of your experience without incurring additional charges. We are committed to your success and are dedicated to providing the support you need to maximize your benefits from Emitrr right from the start.
Seamless Team Management and Collaboration
Emitrr makes managing your team a piece of cake. You can easily assign roles to each team member, assign conversations, and more. This ensures tasks are handled fairly and effectively. Plus, team members can seamlessly work together on the platform, making collaboration hassle-free.
Outstanding Customer Support
Emitrr stands out as your ultimate support hub. The support team is lightning-quick at giving responses and rapid solutions that leave competitors in the dust. Emitrr garners a stellar 5 out of 5 from most customers. Our outstanding service wins hearts and recommendations, making the decision clear. Step into the world of satisfied Emitrr users and encounter a support journey like no other.
Beyond Texting: A Flawless Blend of Capabilities
Emitrr is your all-in-one solution for communicating with customers smoothly. It offers all the features from setting up appointments online, sending automated text campaigns, automated reminders, collecting reviews and feedback, to conducting surveys – Emitrr has got it covered for an awesome customer experience.
Unlike other choices that focus only on basic texting, Emitrr steps up its game. We offer easy automation to boost your business.
Features that make Emitrr different from SlickText
Automated Reviews and Reputation
Emitrr takes the hassle out of enhancing your online reputation. The automated review campaigns empower you to effortlessly request reviews from customers through your chosen channel.
You’re in control – set the review request frequency and follow-ups just the way you want. You’ll also get notified about new reviews and can manage them all from a single dashboard, no more juggling different platforms. You can even respond to reviews right from that same dashboard.
Converting Phone Calls to Texts
Emitrr works its magic by converting missed calls into automated text conversations. With Emitrr’s special missed call-to-text feature, you can reduce 40% of your calls and keep in touch with customers easily.
No more missed voicemails – Emitrr’s accurate voicemail transcripts keep you updated. You can also customize your responses for missed calls based on different office hours, giving you full control over talking to customers.
Elevate your business with Emitrr and make sure you never miss a call again. It’s the smart way to stay connected and keep your customers happy.
In-chat Features
Beyond these, Emitrr extends an array of capabilities directly within the chat interface, refining your conversation management.
- Enhance conversations with notes that add depth to your discussions.
- Keep your chat space tidy by categorizing conversations as read or unread.
- Customize dispositions to monitor progress, letting you stay in the loop with every conversation.
- Instantly differentiate between open and closed conversations, streamlining your focus.
- Effortlessly organizing conversations into folders, promoting a clutter-free workspace.
- Exercise control by blocking contacts when necessary, ensuring a secure and focused communication environment.
- Securely print conversations for record-keeping, maintaining a tangible archive of your important conversations.
How to switch from SlickText to Emitrr?
Transitioning from SlickText to Emitrr is a breeze, requiring zero effort on your part. Emitrr’s dedicated customer support team takes care of it all. Here’s how the process unfolds:
- Effortless Data Transition: Moving to Emitrr is easy – your automation setups and contacts shift seamlessly, and it won’t cost you a dime extra.
- Number Porting Made Easy: Our expert team takes care of moving your current number and making it text-ready, ensuring a hassle-free switch.
- Integrations That Stay: Your existing integrations find a new home within your current CRM, keeping your workflow smooth and uninterrupted.
- Comprehensive Training: We’re all about empowering you. Your team gets both in-person and online training, setting you up for a confident launch.
- Reliable Support: We’ve got your back. Whether you have questions or run into issues, Team Emitrr is by your side, guiding you through each step of the way.
Switching to Emitrr is smooth sailing, backed by expert guidance, and a chance to level up your business.
Now that you’re in the know, it’s time to take action. If you’re currently using SlickText and seeking improved features, more competitive pricing, 24/7 customer support, and a hassle-free onboarding experience, the answer is crystal clear – make the move to Emitrr.
Book a Demo, now!
Leave a Reply