What is Contact Centre Terminology? Contact Centre Terminology or simply put Call Centre Terminology is a list of contact centre terms that are used in the day to day communication with contact centre stake holders to refer operations aspects of … Read More
Saas
Alexa for Saas
Emitrr takes a look at how Saas companies can use Alexa for easing day to day operations/queries. … Read More
Tags: Alexa, Marketing Automation, Saas, Salesforce