Top 10 Talkie.ai Alternatives to Check Out Now

Introduction to Talkie.ai

Looking for a better Talkie.ai alternative? We got you!

With AI phone receptionists, many busy healthcare practices have successfully reduced their level one calls and improved their first call resolution rate, and more. Talkie.ai is a popular option that healthcare providers often go for, but because of certain gaps, they start seeking better Talkie.ai replacement options.

If you are one of those, then here are some key takeaways you will find in this guide:

• Overview of Talkie.ai, its features, pros, cons, pricing, etc.
• Top reasons why users look for top alternatives to Talkie.Ai.
• Features to look for in the best Talkie.ai competitor
• Detailed comparison between Talkie.Ai vs other healthcare virtual assistants
• And lastly, why Emitrr is the best replacement to consider

Before we begin, here are the top Talkie.ai competitors we are going to look at in detail:

What is Talkie.ai?

Talkie.ai is an AI receptionist voice agent for busy medical practices to help them reduce repetitive calls and queries, so that they can focus more on patient care. This AI agent can help you automate appointment scheduling, manage prescription refill reminders, capture new patient intake, respond to FAQs, and more. The software is HIPAA and SOC 2 compliant, and caters to medical professionals across various specialities such as Dermatology, Orthopedics, Primary care, Podiatry, among others. In spite of having so much to offer, why are users looking for HIPAA-compliant alternatives to Talkie.Ai? Keep reading to find out.  

Talkie.ai Features

• Waitlist Management: Auto-fill schedule from waitlists when slots open up.
• New Patient Intake: Create charts, gather essential patient info on first call. 
• Advanced Call Routing: Send calls to the correct department based on the caller’s need or urgency. 
• Proactive Outreach: Send reminders, follow-ups (e.g., annual checkups or post-surgery) via calls/texts/emails 
• EHR Integration: Automate data sync, appointments, messages, refill requests recorded in EHR. 
• Specialty-Custom Training: Choose voice agents trained per medical specialty to understand domain vocabulary/workflows (dermatology, orthopedics, etc.) 
• Natural Language Processing: Understand caller intent (even in varied terms), enabling natural conversational flow 
• Security & Compliance: HIPAA-compliance, SOC 2 Type II certification, secure data handling
• 24/7 answering: Answer every call immediately, even during after-hours. 
• Appointment Scheduling: Allow AI to book, reschedule, and cancel appointments.  
• Prescription Refill Automation: Send prescription refill reminders automatically. 
• Voicemail Replacement: Capture, transcribe, summarize messages into EHR. 
• FAQ Automation: Handle common questions related to hours, insurance, services, etc. 

Talkie.ai Pros

• Ease of use: Users appreciate the ease of using Talkie.Ai. They love how easy it is to edit scripts and set up the medical voice AI agent without any coding. This flexibility in setting up and editing the AI helps them make adjustments without the need for a technical team. 
• Voice customization: Many users also highlight that Talkie.ai offers a variety of both male and female voices for the AI agent, helping users pick the voice that fits their brand image the best. 
• Outbound campaign setup: Users also love how easy it is to create and set up outbound call campaigns, be it for appointment confirmation, prescription refill reminders, fetching insurance details, and more. 
• Reduction in total number of calls: Talkie.ai helps in reducing the number of calls that go to your front desk, and it helps in improving the first call resolution rate, so that your team can focus on other complex queries or patient care.  

Talkie.ai Cons

• Inefficient analysis and reporting feature: Many users have highlighted how the analysis and reporting function offered by Talkie.ai is not in-depth. So, for medical offices that need insight into how well the AI bot is performing, what it is helping solve, what it lacks, etc., it may not be the best fit. 
• Does not support integration with meeting schedulers: Talkie.ai does not support integration with meeting schedulers like Calendly and requires custom code setup, which may not be ideal for many medical practices. 
• Lack of pricing transparency: Talkie.ai has not revealed how much they charge for their AI voice agent, which raises concerns regarding their pricing practice and transparency.

Talkie.ai Pricing

Talkie.AI has not shared detailed pricing information on its website, and users are required to get in touch with them to know more about this. 

Talkie.ai Integrations

As per the information available on Talkie’s AI platform, it integrates with only a few EHR systems for now:

• athenahealth
• ElationHealth
• ModMed
• Medical Practice

Talkie.ai Customer Support Channels

• Email
• Phone

Talkie.ai Ratings

Talkie.AI has a rating of 4.9/5 on G2 and has overall positive customer reviews. 

Talkie.ai Reviews

Here’s what users are saying about Talkie.ai:

“Not something that I dislike, but it would be great if Talkie.ai offered an out-of-the-box integration with meeting schedulers, such as Calendly. Such an integration, as far as I know, needs to be custom-coded.”

“Talkie.ai saved us loads of time and money by automating multiple repetitive and low-complexity processes. Our team can now talk to customers who are already pre-vetted and want to speak to our Accounts.”

Source: g2

Why Do Businesses Seek a Talkie.ai Alternative?

In spite of the great features and functionality offered by Talkie.ai, users are still looking for Talkie.ai competitors for patient communication automation, and here’s why:

Need for a more comprehensive AI patient communication platform

While Talkie.ai does a decent job at automating patient communication via call, it just does that, and nothing else. What about patient queries that you receive via website, chat, or messaging? Talkie.ai does not offer an AI chatbot, or voicemail automation capability for now, and this is one of the biggest reasons why users look for a replacement for Talkie.ai. Emitrr is a great alternative in this regard as it offers both an AI voicebot and an AI chatbot for patient communication automation. 

Lack of seamless integration

While the software and tools that Talkie.ai integrates with are seamless, they don’t integrate with a lot of EHR/EMR or billing systems for now. In fact, they don’t directly integrate with even calendar tools like Calendly, which is popularly used by many healthcare providers for managing patient appointments. This is one of the reasons why users look for Talkie.Ai alternatives for appointment scheduling automation. 

Unscalable virtual phone agent

Scalability is something that every healthcare provider wants because no one has the time for training employees or for switching AI voice platforms every now and then. Since Talkie.ai does not support a lot of functions, including an AI SMS chatbot, a website chatbot, HIPAA-compliant faxing, a VoIP phone system, etc., many scaling healthcare providers switch to scalable AI solutions for healthcare. 

Limited AI phone features

Another reason why users look for HIPAA-compliant Talkie.ai competitors is that it offers limited AI phone features. Yes, the multi-lingual capability is great, and so it is the voice options to choose from. But it still lacks many key features, like smart call transfers, call recording for compliance purposes, integration with calendar tools, SMS nudge, etc. Talkie.ai is still in the development stage, and lacks many features that you can find for a lesser price in other Talkie.ai competitors. 

Inefficient analysis and reporting feature

Many healthcare organizations, especially the smaller ones or large ones, might need access to custom reports or a detailed analysis of how their AI voice agent is performing. This includes the number of calls it took, calls routed, time it took to resolve queries, and more. Sadly, Talkie.ai’s reporting and analytics feature is not in-depth and is a hurdle for those who require this key stat for improvement. 

What to Look for in a Talkie.ai Replacement?

So if you are seeking the best Talkie.ai alternative, then here’s a list of features that you must look for: 

EHR Integration

Ensure the Talkie.ai alternative you choose offers seamless integration with not just the EHR/EMR system, but also with the calendar or billing system that you may be currently using, so that there are no gaps in workflow automation. 

24/ Availability and Call Management

To reduce overhead cost and to ensure that there is someone available to answer patient calls even after hours, you must look for 24/7 availability. And to ensure that complex calls get routed to the right person, you must make sure that the platform offers all the necessary call management features as well. 

HIPAA Compliance and Data Security

HIPAA compliance is obviously a must when choosing top AI virtual agent platforms for hospitals. But also check if the platform offers end-to-end encryption, secure call recording, user access control, audit logs and monitoring,  Business Associate Agreement, and other such features that are essential to protect the patient’s privacy. 

Conversational AI for Phone Calls

Patients do not want to feel like they are talking to a robot, even if they really are. So when looking for a Talkie.AI replacement, make sure to choose a platform that offers AI that works on the principle of natural language processing and has the capability to have human-like conversations. 

Multilingual Support for Diverse Patient Populations

If you receive patients from diverse languages, then ensuring they are catered to as well is a must. So look for a Talkie.ai replacement that supports multiple languages, be it English, Spanish, or any other language. This will help in improving the patient experience as well. 

Appointment Scheduling

A strong alternative to Talkie.ai should simplify scheduling by allowing patients to book, confirm, or reschedule appointments seamlessly over the phone just by interacting with the AI and without the intervention of staff.

Learn more about AI-based patient scheduling in this informative video:

Prescription Refill & Reminder Automation

Prescription refill reminders are essential and could take up a lot of unnecessary time for the healthcare provider. So, look for an AI phone receptionist that can handle prescription refill requests and send automated reminders, ensuring patients stay on track with their medications.

New Patient Intake

Efficient onboarding is critical to scale and medical practice. And the right Talkie.ai competitor should be able to gather new patient details, verify insurance, and securely store information through automated phone interactions.

Smart Call Routing

A Talkie.ai alternative should intelligently route calls to the right department or staff member if the query is too complex or nuanced and if the AI is not able to provide a solution to it, to help reduce wait times and improve patient satisfaction. 

FAQ Automation

Choose an AI phone answering system that can handle routine queries such as location, office hours, billing, or test results, so that your staff can be freed up for more complex tasks. 

Natural Language Processing

Advanced NLP allows the AI to understand patient intent and respond conversationally, to make the interactions feel more human-like and less robotic. And so, it is essential to look for Natural Language Processing capability when seeking a replacement for Talkie.ai. 

Customizable Greetings

Personalized greetings help build trust and ensure brand consistency. So look for an option that lets you tailor messages to your practice’s tone and patient demographics.

AI SMS Chatbot

If you also receive patient queries via text, then we strongly recommend that you go for an AI platform that offers both an AI voice agent and an AI chatbot. This will help you in automating and managing both voice and text queries and help your staff save at least 3+hours every day.

10 Best Talkie.ai Alternatives for Healthcare

1. Emitrr
2. Hyro AI
3. Nextiva
4. Droxy AI
5. Kickcall.ai
6. GoodCall
7. RingCentral AI
8. CureAgent.ai
9. Retell AI
10. Synthflow AI

1. Emitrr

Emitrr Overview

Emitrr is an all-in-one AI-powered communication platform and our top pick for the best Talkie.ai alternative. This platform offers a reliable AI receptionist voice agent that can cater to all kinds of healthcare specialties to have natural and context-aware conversations with patients. What differentiates Emitrr is its AI phone as well as SMS agent that helps healthcare businesses save 100+ hours, reduce no shows, save cost, improve efficiency, and overall patient satisfaction.

Other than its exceptional AI capability, Emitrr also offers an efficient VoIP phone system, complete SMS marketing and communication capabilities, online scheduling, reviews, and reputation management functionality. 

Emitrr is also affordable, TCPA and HIPAA compliant, and rated 5/5 for its unparalleled customer service. Take a look at more details on this best Talkie.ai competitor:

Emitrr Features

• 24/7 AI call receptionist: Emitrr offers an efficient AI answering agent that can tackle calls and queries 24/7. 
• AI data and forms collection: Let AI collect patient forms and other information such as insurance details, patient demographics, reason of visit, medical history, and more beforehand. 
• AI appointment scheduling: Let AI access your calendar and book, reschedule, or cancel appointments smartly upon the patient’s request.
• AI phone tree: Comes with an interactive phone tree that engages with customers before routing them to the relevant department.. 
• AI call routing: Let AI analyse whether a call is from a new caller or an old one from the existing data, and let it transfer the call directly to the relevant person or department without human interference. 
• AI call forwarding: Let AI forward incoming calls smartly by analysing the caller’s intent and context. Set it up to forward VIP calls to top agents, or to simply escalate urgent calls to the right person.
• AI call screening: Let AI filter spam or robocalls, identify unknown callers to reduce call disruptions and unnecessary long call queues. 
• AI call recording: Use Emitrr’s AI call agent to auto-record calls, to flag compliance breaches, and to train your team better for quality and compliance purposes. 
• AI call queue: Let AI handle common queries, bookings, cancellations, etc., to reduce call queue lines. Set up an auto message if a caller drops mid-way, and keep them engaged. 
• AI call handling: Let AI handle calls, be it level one calls for answering common queries, or canceling, rescheduling, or booking appointments. Or set actions and let it handle more complex calls, you decide.  
• AI SMS nudge: Let AI nudge callers standing in virtual queues to continue the conversation over SMS instead. 
• AI summary and transcripts: Save time that may be wasted in listening to long calls. Use AI summary and transcript features to get a crisp summary of different phone calls. 
• Dashboard and reports: Access dashboard and reports to analyse how many calls got dropped, the total number of calls received, missed, etc. And take necessary action to fix loopholes. 
• Missed-calls-to-text: Use missed-calls-to-text to send a text message automatically to the caller if their call goes unanswered. 
• EHR/EMR/PMS integrations: Integrate this top Talkie.ai replacement with your existing software to ensure there are no major distractions in your existing workflow. 
• Auto dialer: No need to find and manually dial the customer number every time. Simply open the customer chat and click on the auto dial to make a call instantly. 
• AI SMS Agent features: Also comes with AI sms agent that using which you can generate auto replies, enhance messages, automate responses and more.

If you are also interested to learn about AI SMS agent, then take a look at what more Emitrr’s AI SMS agent can do in this video:

Emitrr Pros

• Save time with seamless EHR/PMS/CRM integrations: No need to waste time manually trying to find a contact’s details. Emitrr integrates seamlessly with over 500+ EHR/PMS/CRM tools. So if an existing patient calls, a call pop will give you the caller’s details in seconds, helping your team close a call and clear up call queues.  
• Help your staff save 100+ hours: Let your front desk save 100+ hours and focus on other important calls/tasks. Emitrr’s AI voice agent seamlessly manages level one calls, including answering common inquiries, booking, canceling, and rescheduling appointments, among other tasks.
• Handle both voice and chat queries: Emitrr not only offers a HIPAA-compliant voice AI but also an SMS AI agent that automates responses to queries that you may receive over text from different channels. 
• Route callers to the right person/department: Emitrr’s AI receptionist voice agent recognizes if the patient is new or old based on the data available in the system. If the caller is new, it can collect essential information and feed it into the system, and if the caller is old, it can route them to the right person/department.
• Reduce high call abandonment rate: Long call queues can lead to an increased call abandonment rate. Emitrr AI not only communicates the expected wait time to the caller but also nudges them to continue the conversation over text. 
• Engage patients/customers after hours: No need to spend on hiring extra staff to cover after-hours queries/issues. Emitrr’s AI works 24/7, helping you keep your patients engaged and save costs. 
• Respond better with self-evolving AI: Emitrr’s SMS AI agent self-evolves with every conversation it has. Over time, your AI will start drafting better, contextually aware responses.
• Handle multiple calls without adding more extensions: You can let AI handle multiple incoming calls without the need to remember phone numbers or increase expenditure by adding more extensions.

Emitrr Cons

More advanced AI features are being built. 

Emitrr Pricing

Emitrr is way better than Talkie.ai and is quite affordable. Emitrr’s AI phone agent’s pricing starts at $99 a month. You can get in touch with Emitrr’s team to get a custom quote and to pay for only the features you require.

Emitrr Integration

Emitrr offers seamless integration with 500+ tools, including:

• Healthcare tools (Athenahealth, Dentrix, Eaglesoft, and more)
• CRM tools (Hubspot, Mailchimp, Salesforce, Zapier, and more)
• Calendar tools (Google Calendar, Microsoft Calendar, and more)

Emitrr Reviews & Ratings

Emitrr has a solid rating of 4.8/5 on Capterra, and here’s what users are saying about it:

“I LOVE Emitrr. The support you get is wonderful, the app is easy to use, and they have been incredibly responsive. As a small business, we needed a messaging platform that wouldn’t break the bank and this meets all our needs (and then some) without making us feel overwhelmed. We came from Podium (had a terrible experience with them) and feel so valued at Emitrr!”

Source: Capterra

Emitrr Support Channels

• Email: support@emitrr.com
• Phone: +1 (210) 941-4696
• Live chat: Chat with a representative
• FAQs/forum: Browse FAQs or forum
• SMS: Text for help
• Knowledge base: Access helpful guides

2. Hyro AI

Hyro AI Overview

Hyro AI is a conversational AI platform designed specifically for enterprise healthcare providers. The platform uses natural language understanding (NLU) to automate patient communication across calls, phone chat, and text, while maintaining HIPAA compliance. Hyro is often used by hospitals and health systems to manage high call volumes, schedule appointments, and answer patient FAQs. However, it may not be ideal and expensive for mid or small healthcare practitioners. 

Hyro AI Features

• AI Voice Agent: Answers patient calls, routes them, and handles FAQs securely.
• Appointment Scheduling: Automates booking and rescheduling for patients.
• Omnichannel Communication: Works across phone, SMS, and chat in a unified system.
• Smart routing: Resolve routine calls with zero human involvement while contextually routing complex cases to the right agent
• AI Chatbot: Provides HIPAA-compliant chat support on websites and mobile apps.

Hyro AI Pros

• Built specifically for healthcare communication.
• Security is designed into every workflow.
• Uses advanced NLU for natural interactions.

Hyro AI Cons

• More commonly adopted by larger health systems and not small practices.
• Positioned for enterprise budgets, it may be expensive for smaller practices.
• May require IT support for full deployment.
• Strong in patient communication, less in admin workflows.

Hyro AI Pricing

No information is available regarding Hyro AI pricing. Contact support for the same. 

Hyro AI Integration

Hyro is one of the best replacements for Talkie.ai alternatives, and it seamlessly integrates with options like:

• Epic
• AthenaHealth
• Oracle Cerner
• Meditech
• eClinicalWorks
• Slack
• And more

Hyro AI Reviews & Ratings

Hyro has a 4.9-star rating on G2, and here’s what users are saying about it:

“Their solution for lead generation and scheduling. It saves us a lot of time in booking meetings with their automation, and people hardly recognise it’s an AI solution, because the experience is great.”

“Waiting for more integrations, mainly. The key ones are there, like Salesforce, so I’m pretty satisfied that leads are created and updated automatically, but ideally I’d like direct integration with our internal ticketing system, project management tool and more.”

Source: g2

Hyro AI Support Channels

• Email/Help Desk
• FAQs
• Knowledge Base

3. Nextiva

Nextiva Overview

Nextiva is essentially an AI-powered Unified-CXM platform, but it offers an intelligent virtual assistant for healthcare practitioners to reduce phone calls and improve patient experience. The software is HIPAA compliant, offers a bunch of essential features; however, customers often complain about poor handoffs and complex integration setup. Here’s a quick look at what more you can expect from this Talkie.ai competitor. 

Nextiva Features

• 24/7 virtual call receptionist: Improve patient experience and reduce level one calls and queries by utilising AI that answers patient queries 24/7.
• Automated reminders and follow-ups: Reduce no-shows by automating reminders and patient follow-up messages.  
• Seamless integration: Integrate Nextiva AI with several EHR/PMS/CRMs. 
• Intelligent call routing: Immediately send incoming calls for urgent cases to the correct location or the right clinic.
• Voice-to-live-agent handoff: AI that can smoothly hand off voice calls to live agents. 
• Omni-channel communication: Answer FAQs across different channels, including email, website, text, messenger, and live chat, using this AI voice answering service.

Nextiva Pros

• Nextiva AI receptionist reduces staff phone time and call wait times by up to 40%.
• This Talkie.ai alternative comes with an app that allows you to make calls from anywhere, anytime. 
• It offers good call quality and HD voice clarity if the internet connection is stable.
• Scalable for single practices or large health systems. 

Nextiva Cons

• Nextiva offers contractual pricing models, so once you sign up for it, you are bound in a contract. 
• Many users have highlighted that it is a bit difficult to use Nextiva. 
• This AI call answering service offers integration with your existing EHR/PMS tool via API, which can be inconvenient for some.
• AI agents may occasionally hand off ambiguous queries to live staff, adding minor transition delays

Nextiva Pricing

There are four Nextiva pricing options available:

• Core: $23/user/month
• Engage: $50/user/month
• Power Suite: $75/user/month

Nextiva Integration

This Talkie AI alternative connects with popular EHR, PMS, and health CRMs, including:

• Salesforce Health Cloud
• Zoho Health
• athenahealth
• And more

Nextiva Reviews & Ratings

Nextiva has a rating of 4.5/5 on G2, and here is what users are saying about this AI voice answering service:

“I like that Nextiva is HIPAA compliant and that everything can be done easily online. All the UI’s are easy to understand and use. If something is tricky, their support team is quick to answer.”

“The price can be better. I wish the platform were slightly easier to use. Also, the phone app has a very limited ability to make any changes to the actual account.”

Source: g2

Nextiva Support Channels

• Phone
• Email
• Live chat
• Ticket submission

4. Droxy AI

Droxy AI Overview

Droxy AI is an all-in-one Voice AI receptionist and phone agent, and a great alternative to Talkie.aiI. The software offers great AI functionalities, including multilingual support, a customizable AI agent, appointment scheduling, and more. This AI phone receptionist can be implemented across websites, messaging apps, and website chat, and can be highly customized. However, integration requires technical setup, and pricing is also on the higher end. 

Droxy AI Features

• Customizable AI voice agent: Droxy AI is fully customizable to ensure that the agent’s tone and style match your brand.
• Multilingual support: An AI virtual assistant that converses in more than 95 languages. 
• Real-time insights & analysis: Get real-time insights into the number of calls received, resolved, routed, and more. 
• Natural language processing: An AI voice agent that understands natural language to deliver human-like conversations. 
• Automated appointment scheduling: Reduce front desk load by automating patient appointment scheduling and rescheduling.
• HIPAA compliant: Droxy AI is HIPAA compliant and secure, making it ideal for healthcare professionals. 

Droxy AI Pros

• Effective in reducing front-desk workload
• Scalable and can be used by both small and large healthcare organizations
• Multilingual capability is quite exceptional 

Droxy AI Cons

• Droxy AI is on the expensive side, especially if you choose their advanced or enterprise plan
• Integration with EHR/PMS/EMR systems requires API use or third-party middleware
• Setting up advanced AI workflows can be quite complex

Droxy AI Pricing

Droxy AI offers three pricing plans:

• Basic: $16/month
• Advanced: $80/month
• Enterprise: $240/month

Droxy AI Integration

Droxy AI can be integrated with your EHR/PMS systems only via API or Zapier integration. 

Droxy AI Reviews & Ratings

Droxy AI has a rating of 5/5 on G2, based on one user review. 

“Our experience has been positive, but there is room for improvement. Some advanced workflow setups can feel a little complex for non-technical users, and we’d love to see even more drag-and-drop simplicity in the builder.”

“The platform stands out for its intuitive interface and powerful automation engine, which allows us to set up end-to-end workflows without heavy technical support. Lead management is where it really shines. Every lead that enters our funnel is automatically captured, qualified, and routed to the right sales rep, while also triggering relevant marketing campaigns.”

Source: g2

Droxy AI Support Channels

• Email
• Live chat
• Ticket-based support

5. Kickcall.ai

Kickcall.ai Overview

Another great alternative to Talkie.ai is Kickcall.ai, which is an AI-powered voice agent platform that is designed to help healthcare practitioners automate bookings, patient outreach, and reduce missed calls. The software offers seamless integration with EHRs/EMRs and a bunch of useful AI tools, including multilingual support, seamless handoff from AI to live staff, HIPAA compliance, and more. Having said that, Kickcall.ai is on the expensive side and is a bit difficult to use. 

Kickcall.ai Features

• After-hours handling: Allows you to handle after-hours calls and queries with a 24/7 AI voice agent. 
• FAQ answering: Reduces front-desk workload by automating FAQ answering.
• Recall reminders: Smart AI phone agent that sends recall reminders to patients. 
• Live call transfers: A smart AI receptionist for healthcare that transfers live calls smartly to the best available agent or department.
• Multilingual support: Offers an AI agent that can interact with patients in over 40 languages. 
• Fully compliant: Complies with both HIPAA and Canadian PIPEDA regulation policies. 

Kickcall.ai Pros

• Offers a 14-day free trial
• Offers AI that can converse in more than 40 languages
• This Talkie.ai competitor is highly customizable

Kickcall.ai Cons

• Expensive AI voice answering service
• Integrations and advanced customization may require technical assistance
• There is a learning curve involved in creating complex workflow automation

Kickcall.ai Pricing

Kickcall.ai’s pricing starts at $59 a month for basic features and goes up to $240 a month onwards.  

Kickcall.ai Integration

Kickcall.ai integrates with software like:

• Cal.com
• Oscar Pro
• Itrust EHR
• Open Dental
• Practice Better
• Curve Dental
• And more

Kickcall.ai Reviews & Ratings

There are no reviews available for Kickcall.ai on sites like Capterra and g2. 

Kickcall.ai Support Channels

• Slack support
• Email
• Chat
• Phone support

6. GoodCall

GoodCall Overview

Goodcall is a robust virtual receptionist and AI phone agent that healthcare professionals can use. The software offers not only a natural-sounding AI agent for patient engagement but also comes with dedicated phone numbers with local area codes. This alternative to Talkie.ai can help in reducing missed calls and manual entries, but it may not be ideal for those looking for an AI agent that can handle nuanced queries easily.

GoodCall Features

• Custom workflow setup: You can give this AI agent explicit instructions to handle critical issues with a custom workflow setup.
• Appointment automation: Use this AI voice agent to automate the process of booking appointments, rescheduling, and cancellations. 
• Logical call routing: An AI voice agent that understands logic and routes callers based on that. 
• Analytics and report dashboard: Get insights such as automation rate, call duration, etc., with the analytics dashboard.

GoodCall Pros

• Engages callers with a natural-sounding voice
• Comes with an in-depth analytics feature to help you fix issues
• Helps in reducing manual entries and missed calls

GoodCall Cons

• Advanced automation and integration with EMR tools require Zapier or API access
• No chat or phone support available
• Lacks many AI phone assistant features.

GoodCall Pricing

Goodcall AI phone agent and virtual receptionist offer three pricing plans:

• Starter: $59/agent
• Monthly: $99/agent
• Scale: $199/agent

GoodCall Integration

Goodcall AI offers integration with major CRMs, including:

• Salesforce
• Service Fusion
• HubSpot
• Calendars
• And more

GoodCall Reviews & Ratings

Goodcall does not have reviews available on Capterra and G2 yet.

GoodCall Support Channels

• Email
• FAQs
• Knowledge base

7. RingCentral AI

RingCentral AI Overview

RingCentral AI is a popular AI phone answering system that comes under the label of RingCentral AI Reception (AIR). This AI agent engages callers, resolves routine queries, and routes urgent matters to dedicated medical teams smartly. It is a trustworthy brand in the industry; however, it currently lacks AI appointment scheduling capabilities and is not as feature-rich as other options similar to Talkie.ai.

RingCentral AI Features

• 24/7 AI call agent: RingCentral’s AI voice agent is available 24/7 to answer FAQs, take bookings, and route calls.
• Multilingual AI agent: This Talkie.ai competitor can interact with patients in English, Spanish, and French. 
• Custom voice options: Offers 8 custom voice options.
• Smart call routing: Smartly analyse the caller’s intent and route calls to available agents. 
• Real-time insights: This AI agent gives you real-time insights and guidance to agents during a live call. 

RingCentral AI Pros

• Supports third-party phone systems and is highly scalable
• No IT support needed, quick to implement

RingCentral AI Cons

• Not that feature-rich compared to other alternatives to Talkie.ai
• Users may encounter bugs in certain new features
• Complex scenarios will require human intervention

RingCentral AI Pricing

The pricing for RingCentral AI receptionist for healthcare starts at $59/month for 100 minutes.

RingCentral AI Integration

RingCentral AI voice agent can be tailored to connect with over 500 pre-built integrations.

RingCentral AI Reviews & Ratings

RingCentral has a rating of 4/5 on G2. Here’s what users are saying about it

“It supports multiple channels like voice, chat, and email in one place”

“Some text delays and glitches making slow process”

Source: g2

RingCentral AI Support Channels

• Chat
• Phone support
• Knowledge base
• Email ticketing

8. CureAgent.ai

CureAgent.ai Overview

Those looking for a healthcare AI phone agent better than Talkie.ai can consider CureAgent.ai. CureAgent.ai is a robust healthcare AI agent that offers an AI that can operate on both call and chat for use cases related to front-desk operations, billing, and more. The software offers robust security features, a natural-sounding AI agent, seamless EHR integration, and more. However, it can be more expensive than other Talkie.AI alternatives discussed so far. 

CureAgent.ai Features

• Intelligent patient support: Offers intelligent patient support with FAQ automation and intelligent routing
• Smart appointment booking: An AI agent that books appointments smartly with real-time availability and reminder capabilities
• Omni-channel communication: Automate interactions across websites, WhatsApp, SMS, and phone calls.
• AI agents for different use cases: Build an AI phone agent for different use cases, including billing, medical coding, healthcare chatbot, and AI for front desk automation. 
• Strict security features: Offers HIPAA compliance, end-to-end encryption, user access control, and other security features. 
• Multi-lingual AI voice agent: Offers patient support in multiple languages

CureAgent.ai Pros

• This replacement for Talkie.ai is known for reducing administrative burden
•  Comes with reliable and useful features
• HIPAA compliant, built for healthcare. 

CureAgent.ai Cons

• With pricing starting $299 a month, CureAgent is expensive compared to other replacements for Talkie.ai
• EHR integration is not supported in the basic plan, forcing you to choose the professional plan, which costs $599 a month
• Setting up an AI agent for different use cases using CureAgent.ai can be a bit complex

CureAgent.ai Pricing

CureAgent.ai offers three pricing options:

• Starter: $299/month
• Professional: $599/month
• Enterprise: $1299/month

CureAgent.ai Integration

CureAgent.ai integrates bi-directionally with your existing EHR workflow, including enterprise-wide systems and specialty-specific platforms, including:

• AdvancedMD
• Epic
• DrChrono
• MDLand
• Tebra
• Practicefusion
• And more!

CureAgent.ai Reviews & Ratings

There are no reviews available on Capterra and G2 for CureAgent.ai as of now. 

CureAgent.ai Support Channels

• Phone
• Email
• Live chat
• Knowledge hub

9. Retell AI

Retell AI Overview

Retell AI is one of the best conversational AI platforms for healthcare. The platform is made to automate voice, chat, and SMS interactions via a natural-sounding AI agent. The best part is that using Retell, you can select your desired large language models and create an agent that fits your healthcare operational needs. This Taklie.AI alternative can operate across 31+ languages, schedule appointments, answer FAQs, and more. However, users don’t like the user access control feature and limitations with integrations. 

Retell AI Features

• Appointment scheduling: AI that checks availability and confirms appointments
• Call transfers: An AI voice agent that can cold or warm transfer calls to human agents with briefs. 
• Batch call: Place calls and scale your outreach by calling patients in bulk 
• Post call analysis: AI voice agent that gives you a detailed analysis post call so that you can make better decisions
• Analytics: Get access to reports on the number of calls made or received, transferred, resolved, etc. 

Retell AI Pros

• Building a voice AI agent for healthcare using Retell is very intuitive & simple
• The AI can converse in a very natural, human-like voice
• Retell AI helps qualify leads in real‑time & in reducing manual work
• Users appreciate the choice of LLMs, voice agents, and different voice options

Retell AI Cons

• Existing integrations are limited 
• Cost can escalate quickly when usage grows
• UX can be a bit confusing when setting up automations or VoIP

Retell AI Pricing

Retell AI offers a pay-as-you-go pricing option starting at $0.07+/minute for AI Voice Agents

$0.002+/msg for AI Chat Agents. Those who have a large call volume can get in touch with them to get a custom price quote. 

Retell AI Integration

Retell AI seamlessly integrates with many EMR/EHR software, including:

• OpenDental
• Dentrix
• Epic
• ChiroTouch
• Keragon
• eClinical
• And more

Retell AI Reviews & Ratings

This Talkie.ai competitor has a rating of 4.8/5 on G2, and here’s what users are saying about it:

“I can only add members as an admin to the workspace — there’s no option to grant members limited access or custom roles. Also, the workspace infrastructure could be improved, so let’s say if an account has 20+ workspaces, there’s no search function, so you have to scroll to find them.”

“The accuracy, natural tone, and smooth conversation flow are unmatched, it feels genuinely human. Latency is impressively low, so interactions happen in real time without awkward pauses. The platform is intuitive, easy to set up, and adapts seamlessly to different industries.”

Source: g2

Retell AI Support Channels

• Email Support
• Private Slack Channel Support
• Prompt Engineering Support

10. Synthflow AI

Synthflow AI Overview

Synthflow AI is a HIPAA-compliant AI voice call agent ideal for healthcare, call centers, and other such industries. This AI phone agent offers solutions like IVR, AI concierge, appointment setter, and AI receptionist to help reduce operational costs and missed calls. This Talkie.ai competitor is highly customizable and even HIPAA and SOC compliant. However, complex setup, call bugs, and inability to handle complex queries are problems to consider.

Synthflow AI Features

• Smart call routing: Smartly route calls to available teams by identifying caller intent.
• Multilingual AI agents: Synthflow AI call agent can interact in more than 30 languages. 
• Appointment setter: This feature automates appointment bookings, rescheduling, and cancellations. 
• Custom workflows: You can customize this Talkie.ai alternative with actions like transfer, book, escalate, etc., to match your logic.
• Ready-made AI agent templates: Comes with ready-made AI agent templates that you can choose to launch your AI immediately.
• Compliant: Synthflow AI phone system is SOC2, HIPAA, and GDPR-compliant.

Synthflow AI Pros

• Comes with a 14-day free trial
• Comes with multi-channel and multi-lingual support
• Highly customizable AI voice agent for healthcare
• Manages appointments and helps in reducing the administrative workload

Synthflow AI Cons

• Complex setup, not convenient for newbies
• Does not support live chat or phone option
• Many users have reported occasional call bugs
• Synthflow’s AI may struggle with regional accents
• High call volumes or integration expansion require a pricing upgrade

Synthflow AI Pricing

Synthflow AI voice agent comes with five pricing options:

• Starter Plan: $29/month 
• Pro Plan: $450/month
• Growth: $900/month
• Agency: $1400/month
• Enterprise/Custom Plans: Priced by quote.

Synthflow AI Integration

Synthflow AI integrates with:

• Salesforce Health Cloud
• WebPT
• Athenahealth
• Dentrix
• And more

Synthflow AI Reviews & Ratings

Synthflow AI answering service has a rating of 4.5/5 on G2, and here’s what customers are saying about it:

“The initial setup had a bit of a learning curve, particularly in fine-tuning conversation flows. However, once we got through the early adjustments, the system ran smoothly. I’d love to see a few more ready-made conversation templates to speed up onboarding.”

“The voices for agents were not gendered, so trying to filter based on “male” or “female” in the dropdown filters yielded 0 results; moreover, there were no other filters, despite things like age and accent being obvious options for filters.”

Source: g2

Synthflow AI Support Channels

• Knowledge Base
• Email
• Community forums
• Group call

What Makes Emitrr the Best Talkie.ai Competitor?

After looking at the features, pros, cons, pricing, and other details of the ten best Talkie.ai alternatives, here’s why we think Emitrr is the best replacement to consider: 

• Emitrr offers an efficient AI phone agent that understands medical context and can have natural-sounding conversations, helping you reduce level one calls efficiently. 
• It not only offers an AI phone but also an AI SMS chatbot, an AI VoIP system, and other functionalities for appointment management, review, and reputation management as well. 
• Emitrr seamlessly integrates with 1000+ EMR/EHRs, calendar, and billing tools, thereby ensuring streamlined workflows.
• This Talkie.ai alternative is ideal for those looking for an affordable AI voice answering service. It has extremely flexible subscription packages. There are no hidden charges or annual binding contracts.
• Emitrr has been rated 5 stars for its customer service by review platforms such as Capterra and Software Advice.
• Emitrr is super easy to use, and there’s no learning curve involved.

How To Switch From Talkie.ai To Emitrr?

Switching from Talkie.ai to Emitrr is not difficult at all; all you need to do is give the support team a go-ahead, and they will take it from there. 

• The team will move all your contacts and automation easily without charging a dime 
• The team will take care of porting your number and text-enabling it. 
• If there are any VoIP setups, such as Phone trees or call queue groups, the team will bring in the exact setup so that there is no learning curve
• The team will move the integrations to your current practice management or EHR software seamlessly
• There will be a complete onboarding and training process to help you get started 
• If there are any issues or questions, the team will be there to help you get through

Frequently Asked Questions

Conclusion

While Talkie.ai has its strengths, things like poor integration with calendar tools, weak reporting and analytics features, and limited capabilities are some common reasons why users seek a platform that is better than Talkie.ai. 

​We think Emitrr ticks all the boxes and is arguably the best HIPAA-compliant AI phone agent that you can go for. Book a demo to see how much Emitrr will cost you and how it can help you automate patient communication.