Top 10 Voxie Alternatives For Your Business

Introduction

Texting has become the easiest way for businesses to reach customers, fast, personal, and always read. Voxie is one of the names you’ll hear often, especially for franchise-level messaging. 

But here’s the catch: not every business needs Voxie’s complexity or wants to pay its premium price. That’s why so many teams are searching for a Voxie alternative, something more flexible, affordable, and built to match their actual day-to-day needs.

In this blog, we’ll walk you through the best Voxie competitors, what they do better, and how to choose the right fit for your business.

What is Voxie?

Voxie is a conversational AI text marketing platform, designed especially for franchises. It helps brands manage SMS campaigns at scale, sending messages, engaging customers through two-way texting, and maintaining communication across multiple locations while giving corporate teams visibility and control.

Voxie Features

• Two-Way Messaging: Customers can reply, enabling real conversations.
• Campaign Planning & Scheduling: Plan, schedule, and launch SMS campaigns across locations.
• Automation: Automated responses, triggers, opt-in/opt-out flows, and lifecycle journeys.
• Message Personalization: Customize messages by audience or location for better relevance.
• Reporting & Analytics: Dashboards and metrics to track performance.
• Contact Management & Segmentation: Organize contacts into groups for targeted messaging.
• API & Integrations: Connect with CRMs and third-party tools.

Voxie Pros

• Franchise-Friendly: Built for multi-location businesses, giving corporate and local teams control.
• Personalization & Automation: Supports dynamic workflows, triggers, and custom campaigns.
• Detailed Analytics: Dashboards and reports provide clear performance insights.
• Easy to Use: Clean, professional interface that’s simple to navigate.

Voxie Cons

• Unclear Pricing: Quote-based pricing feels costly and lacks transparency.
• Integration Gaps: Limited support for niche or less common tools.
• Too Complex for Small Teams: Franchise-level tools may feel unnecessary for basic SMS needs.

Voxie Pricing

Voxie does not publish standard pricing tiers. Plans are usually custom or quote-based, depending on message volume, number of locations, and business needs. Some users note the pricing feels high compared to simpler texting platforms

Voxie Integrations

• HubSpot
• Shopify
• BigCommerce
• POS Systems
• Loyalty Programs
• CRM Platforms
• Marketing Tools

Voxie Customer Support Channels

• Help Center / Knowledge Base
• Support Tickets
• Video Tutorials
• SMS-Based Assistance

Voxie Ratings

Voxie has a rating of 4.8/5 on G2.

Voxie Reviews

Here’s what users are saying about Voxie:

“We use Voxie daily to engage with current and prospective customers as well as our staff. It integrates well with our existing systems and has become indispensible to our operations.”

“The only downside is the cost. It’s not inexpensive.”

Source: G2

Why Do Businesses Seek a Voxie Alternative?

Choosing the right texting platform is crucial, and while Voxie has its strengths, many businesses encounter pain points that lead them to explore alternatives to Voxie. Here’s why teams often turn to Voxie competitors for a better fit: 

Expensive for Small Teams

Many small businesses feel Voxie’s pricing isn’t budget-friendly. Paying premium rates for limited usage often pushes them to consider a Voxie alternative with more flexible plans and better value, making it easier to scale without overspending.

Limited Personalization Options

While Voxie offers useful tools, the lack of deep personalization leaves some teams wanting more. Businesses seeking alternatives to Voxie often prefer platforms that allow richer customization, ensuring campaigns feel authentic and better aligned with customer needs.

Scalability Challenges

Voxie can be effective, but growing businesses sometimes struggle with scaling smoothly. This is where a Voxie competitor stands out, offering more reliable performance and advanced automation that expands with the company instead of slowing it down.

Missing Essential Features

Certain must-have tools aren’t as robust on Voxie. Companies searching for a replacement for Voxie want platforms that cover everything from advanced analytics to seamless integrations, ensuring they don’t need multiple tools to run effective campaigns.

User-Friendly Interface Issues

Some users find Voxie’s interface less intuitive, slowing down their workflow. This drives teams toward a better than Voxie option with cleaner navigation, faster onboarding, and tools designed for ease of use across all skill levels.

Integration Limitations

Voxie integrates with several apps, but not always as smoothly as businesses expect. A best Voxie alternative usually offers stronger third-party integrations, syncing data effortlessly across CRMs, marketing tools, and workflows without the technical headaches.

What features to look for in a Voxie Alternative?

When exploring a Voxie alternative, businesses aren’t just looking for lower costs, they want smarter tools, stronger automation, and a smoother experience. Here are the key features the best Voxie competitors should offer to truly level up communication. 

AI-Powered Texting

A smart Voxie alternative should offer AI-powered texting that instantly crafts natural, context-aware replies. This keeps conversations flowing, reduces manual effort, and ensures customers feel like they’re chatting with a human rather than a bot.

Multi-Platform Messaging

Unlike Voxie, many competitors allow businesses to manage SMS, web chat, VoIP, and even social messages in one dashboard. This all-in-one approach prevents missed messages and makes communication seamless across multiple platforms.

Performance Analytics

The best Voxie alternatives provide robust analytics that show open rates, click-throughs, opt-ins, and customer responses. These insights help businesses measure ROI, refine campaigns, and identify what truly resonates with their audience.

Targeted SMS Campaigns

A reliable Voxie competitor lets you target SMS Campaigns to customer groups based on behavior, location, or preferences. This personalization drives higher engagement and ensures your texts feel relevant instead of generic blasts.

Smart Text Scheduling

Timing matters in SMS marketing. With a Voxie replacement, businesses can schedule texts to go out at the exact moment customers are most likely to respond, boosting open and conversion rates.

Bulk Messaging

The best Voxie alternatives support mass texting at scale, allowing you to reach thousands of contacts instantly. This is perfect for urgent alerts, promotions, or service updates without compromising speed or deliverability.

Message Templates

Pre-built templates save time while ensuring brand consistency. A replacement for Voxie often provides libraries for reminders, promotions, confirmations, and more, helping teams launch campaigns faster.

Personalized Communication

Customers expect more than one-size-fits-all messages. The best Voxie alternatives offer advanced personalization, letting you customize texts with names, preferences, and tailored offers that feel truly one-to-one.

Multimedia Messaging (MMS)

A strong Voxie competitor includes MMS features, so businesses can send images, PDFs, or videos. This makes messages more engaging and helps showcase promotions, menus, or service guides visually.

Centralized Inbox

With a centralized inbox, your entire team can access and respond to texts from one place. A better than Voxie platform often includes collaboration tools like assigning chats and leaving notes for teammates.

Efficient Contact Management

Managing large contact lists is easier with a Voxie alternative that offers importing, syncing, and organization tools. This keeps customer data clean, updated, and ready for campaigns.

Contact Segmentation

A Voxie replacement allows you to segment contacts by tags, sign-up source, or activity. This ensures you send targeted messages that match customer interests and improve response rates.

SMS Surveys

Feedback fuels improvement. Many alternatives to Voxie let you send quick surveys via text, helping businesses collect customer opinions, measure satisfaction, and adapt services accordingly.

Automated Replies

Instant replies build trust and keep customers engaged. The best Voxie alternatives offer automation that answers FAQs, confirms appointments, and routes inquiries, even when your team is offline.

Drip Campaigns

Long-term engagement requires consistency. A Voxie competitor with drip campaigns can send a sequence of scheduled texts, guiding leads from awareness to loyalty over time.

Organized Conversations

Tagging and categorizing messages keeps communication clear and trackable. A replacement for Voxie helps businesses avoid confusion, ensuring every customer inquiry is handled promptly.

Website Chat-to-SMS

Many alternatives to Voxie include chat-to-SMS features, letting website visitors continue conversations via text. This boosts lead capture and ensures no inquiry gets lost after they leave your site.

Seamless Integrations

The best Voxie alternatives integrate with CRMs, PMS, EHRs, and marketing tools. This eliminates manual data entry and ensures workflows stay efficient and connected.

Interactive 2-Way Messaging

Customers want real conversations, not just one-way updates. A Voxie competitor with 2-way texting enables meaningful back-and-forth, building stronger customer relationships.

Mass Texting

Scale communication easily by sending announcements, promotions, or reminders to entire lists at once. A Voxie replacement ensures speed, accuracy, and delivery success.

Text-Enabled Landline

No need for a new number, many alternatives to Voxie let you use your existing landline or VoIP number for texting, keeping communication simple and consistent.

Multilingual Support

A better than Voxie solution supports multiple languages, helping businesses connect with diverse audiences and serve global or multicultural customer bases effectively.

Advanced VoIP Features

Some Voxie competitors combine SMS with advanced VoIP tools like call routing, call recording, and call transfers. This creates a unified system that saves costs and improves efficiency.

Online Reputation Management

Online Reputation matters. A Voxie alternative with built-in review requests and monitoring helps businesses collect more positive reviews, manage complaints quickly, and strengthen customer trust online.

10 Best Voxie Alternatives

1. Emitrr
2. SimpleTexting
3. Chiirp
4. Salesmsg
5. TextUs
6. EZ Texting
7. Text Request
8. ClickSend
9. Birdeye
10. Intercom

1. Emitrr: Best Voxie Replacement

Emitrr Overview

Emitrr is a top-rated platform for text messaging and customer communication, often viewed as one of the best Voxie alternatives. More than just SMS, Emitrr is recognized as the best AI texting app and business communication platform, offering tools like two-way messaging, bulk texts, recurring messages, and MMS. With affordable pay-as-you-go pricing, it fits businesses of every size. It integrates seamlessly with 1,000+ CRM, PMS, and EHR systems and is fully HIPAA and TCPA-compliant for secure data handling. Backed by excellent customer support, Emitrr delivers an outstanding experience for SMS and business communication users.

Emitrr Features

• Two-Way Text Messaging: With two-way text messaging, customers can reply directly to your messages, making conversations quick, natural, and seamless.
• Webchat Widget: The webchat widget adds live chat to your website so visitors can reach out instantly without needing to call or email.
• Shared SMS Inbox: A shared SMS inbox lets your whole team view, assign, and manage conversations together, complete with notes and faster replies.
• Bulk Messaging: Bulk messaging makes it easy to send appointment updates, promotions, or alerts to your entire contact list in one go.
• Chrome Extension: With the Chrome extension, you can manage calls, texts, and updates right from your browser without switching tabs.
• Voicemail Transcription: Voicemail transcription software saves time by providing quick summaries of long messages so you can respond faster.
• Group Chat Functionality: Group chat functionality allows you to start group conversations where participants can respond publicly or privately.
• SMS Marketing Tools: SMS marketing tools give you access to drip campaigns, templates, and scheduled sends, ideal for healthcare and service-driven businesses.
• Contact Management: Contact management keeps your database organized with import/export options and integrations with 500+ platforms.
• Live Chat: Be there when customers need you most. With real-time chat support, you can answer questions instantly and boost satisfaction.
• Automated Reminders: With every automated reminder, you reduce no-shows and help clients stay on schedule without needing to follow up manually.
• No-Show Follow-Ups: If someone misses an appointment, Emitrr automatically follows up to rebook or reconnect, helping you turn missed chances into new ones.
• Competitive Benchmarking: See how your reviews and reputation stack up against the competition, helping you spot where you shine and where there’s room to improve.
• Automated Review Requests: After every appointment or customer interaction, Emitrr automatically sends follow-up messages asking for a review request, no manual outreach needed.
• Review Response Inbox: All your customer feedback is pulled into one easy-to-manage inbox, so you never miss a review or leave a response hanging.
• Auto Review Replies: Set up smart, pre-written responses to reviews, saving time while still staying engaged with your audience.
• Reputation Monitoring: Keep an eye on how your business is viewed online with real-time tracking across top review platforms.
• Review Analytics: Dig into the data to see what customers are saying over time, identify sentiment trends, and make informed improvements.
• CRM Integration: Connect Emitrr with your CRM to sync customer data, giving you more personalized and efficient review follow-ups.
• Customer Feedback Tools: Want direct insights? Use built-in tools like surveys and quick forms to gather helpful feedback from your clients.
• VoIP Calling System: The VoIP calling system reduces costs while offering call routing, call recording, transfers, and queue management.

AI-Powered Tools That Make Communication Smarter

• AI Rule Engine: Automatically filter and route customer messages to the right team member.
• AI-Powered Campaigns: Generate SMS campaigns within seconds by simply entering a prompt.
• Knowledge-Based Training: Train your AI agent with existing data, knowledge bases, or website links.
• Self-Learning AI Agent: The more it interacts, the smarter it gets, continuously evolving with each conversation.
• Custom AI SMS Agent: Build your own AI SMS agent by setting its name, image, role, and description, or pick from ready-made templates.
• Automated Responses: Keep prospects engaged with instant, automated text replies.
• AI-Generated Replies: Skip the typing, Emitrr’s AI crafts context-aware responses in the right tone.
• AI Message Enhancer: Improve the tone and clarity of your messages with AI assistance.

See what more you can do with Emitrr’s AI SMS Agent:

Emitrr Pros

• Outstanding Customer Support: Consistently receives 5/5 stars on review platforms like Capterra.
• Wide Range of Features: Offers secure messaging, advanced campaign tools, and more.
• Affordable Pricing: Transparent, pay-as-you-go pricing with no hidden costs.
• Seamless Integration: Works smoothly with popular CRMs, EHRs, and productivity tools, ensuring uninterrupted workflows.
• Suitable For smaller teams: Designed with simplicity and scalability in mind, offering all essential features without unnecessary complexity.

Emitrr Cons

• Continuous Improvements: Emitrr regularly rolls out new features, and no major issues have been reported.

Emitrr Pricing

Emitrr keeps things transparent. To help you make an informed choice, here’s a full breakdown of what Emitrr charges: 

Name of the Plan	Price if Paid Monthly	Price if Paid Annually
Standard	$45 per month	$495 annually
Pro	$64 per month	$704 annually

Note: 

• You only pay for what you use. This pricing is based on the number of messages that you want to send out per month. You can contact sales if you are a large enterprise and want a personalized quote based on your use case. 
• If you’re a healthcare business, then you need to pay an additional $200 fee that will give you access to all the advanced automation capabilities you require. 
• If you require AI capabilities, you can upgrade from the Standard to the Pro plan. 

Emitrr Integrations

Emitrr offers 500+ integrations across different industries such as dental, recruiting, real estate, etc. with tools like:

• MailChimp
• Denticon
• AthenaHealth
• Zapier
• Salesforce
• HubSpot
• Facebook
• HouseCall Pro
• And more!

Emitrr Customer Support Channels

• Live chat: Chat with Emitrr’s live representatives
• Phone: Call Emitrr at +1 (210) 941-4696
• Email: Send email to Emitrr’s support team at support@emitrr.com
• Knowledge base
• FAQs/forum
• SMS 

Emitrr Ratings

Emitrr has a solid 5/5 star rating on Capterra.

Emitrr Reviews

Here’s what customers are saying about Emitrr: 

“You have it all integrated into one platform, the signatures, the amount of characters, you can attach files, send photos. You are able to create and send forms. Unlimited amount of things we can use and take advantage of.”

“I LOVE Emitrr. The support you get is wonderful, the app is easy to use and they have been incredibly responsive. As a small business, we needed a messaging platform that wouldn’t break the bank and this meets all our needs (and then some) without making us feel overwhelmed.”

Source: Capterra

2. SimpleTexting

SimpleTexting Overview

SimpleTexting is a cloud-based SMS marketing and messaging platform, often seen as a strong Voxie alternative. It helps businesses boost customer engagement through two-way communication, bulk messaging, scheduling, and automation. By enabling companies to send and receive messages seamlessly, SimpleTexting has become a trusted tool for customer outreach and retention.

SimpleTexting Features

• Two-Way Texting: Engage in smooth, personalized conversations with customers in real time.
• MMS Messaging: Share rich media like photos and videos directly through text messages.
• Bulk SMS Messaging: Reach large audiences instantly with mass text campaigns for efficient communication.
• Scheduled Messages: Automate and schedule texts to be sent at the perfect time.
• Text-to-Join Keywords: Create custom keywords that make it easy for people to subscribe to your list.

SimpleTexting Pros

• Feature-Rich Platform: Packed with powerful tools such as two-way texting, automation, drip campaigns, MMS messaging, and advanced contact segmentation.
• Seamless Integrations: Easily connects with 1,000+ apps, including popular platforms like Zapier, Mailchimp, Salesforce, Shopify, and HubSpot.
• Ease of Use: Built with an intuitive interface that’s simple to navigate, making it accessible for beginners and efficient for experienced users alike.

SimpleTexting Cons

• High Pricing: Subscription costs can be expensive, especially for small businesses working with tight budgets.
• Limited Global Availability: Primarily supports the US and Canada, making it less practical for international campaigns.
• Lack of HIPAA Compliance: Not a fit for healthcare organizations since it doesn’t meet HIPAA standards.
• Billing Concerns: Automatic renewals and billing processes may cause confusion for some users.

SimpleTexting Pricing

SimpleTexting pricing plans range from $39 to $909 per month.

SimpleTexting Integrations

SimpleTexting integrates with 1000+ third-party CRM/EHR/social media apps and tools, including, but not limited to:

• MailChimp
• Salesforce
• Slack
• Hubspot
• Zapier
• Podio
• WordPress
• Pabbly
• Amplifier
• Integrately
• And much more!

SimpleTexting Customer Support Channels

Here is a list of SimpleTexting customer support channels that you can find:

• Phone
• Chat
• Email
• FAQs
• Knowledge base

SimpleTexting Ratings

SimpleTexting has over 200 customer reviews and a rating of 4.7/5 on Capterra. 

SimpleTexting Reviews

Here’s what users are saying about this replacement for Voxie.

“SimpleTexting is a great option if you are looking to reach a larger audience than traditional email. The user interface is clear and straightforward and texts are sent reliably.”

“The app is a bit glitchy, and it does get pretty expensive when you have a decent amount of people on your list since you are charged based on sent messages. Eventually I may be priced out if I keep building.”

Source: Capterra

3. Chiirp

Chiirp Overview

Chiirp is a customer communication platform that helps businesses manage SMS and email marketing, generate leads, and build their reputation. Many users like it for its simple design and reliable customer support, making it a solid Voxie competitor. Still, some businesses feel the pricing is on the higher side and wish it offered more integrations.

Chiirp Features

• 2-Way Texting: Have direct, one-on-one conversations with customers for better engagement.
• Broadcast Messaging: Quickly send bulk SMS messages to your entire contact list at once, saving valuable time.
• Personalized Messaging: Add a personal touch to broadcasts by using merge fields that customize each message.
• Tags: Keep conversations organized with tags, making team collaboration smoother and more efficient.

Chiirp Pros

• Excellent Customer Support: Many users highlight Chiirp’s support team for being fast, helpful, and reliable.
• User-Friendly Mobile App: The Chiirp app makes it easy to manage SMS automation and other tasks while on the move.

Chiirp Cons

• Expensive Pricing: With plans starting at $350 per month plus a $1,000 setup fee, Chiirp can be too costly for smaller businesses.
• Few Integrations: Since Chiirp is still growing, it connects with only a limited number of third-party tools.

Chiirp Pricing

Chiirp offers two kinds of pricing plans:

• Freedom: $350 per month + $200 set up fees
• Partner: $650 per month + $1000 set up fees

Chiirp Integrations

• ServiceMonster
• Service Titan
• HouseCall Pro
• Zapier
• Jobber 

Chiirp Customer Support Channels

• Email
• Phone
• Chat 

Chiirp Ratings

Chiirp has a rating of 4.3/5 on Capterra.

Chiirp Reviews

Here’s what Chiirp customers are saying

“We didn’t like the entire experience. I am not sure if they were just having a bad couple weeks but nothing worked properly when we set it up. And again we had zero support setting it up. Basically they would blame the software we were using instead of trying to help. Terrible experience.”

“Chirrp is very easy to use vs other comparable software! Customer support is amazing and timely! They even have a library of training videos so you can easily navigate and implement the software with virtually no help at all!”

Source: Capterra

4. Salesmsg

Salesmsg Overview

Salesmsg is an easy-to-use yet powerful platform that helps businesses connect with customers through text messaging. It’s designed for fast two-way conversations, scheduling texts, and automating everyday tasks. As a strong Voxie alternative, it integrates smoothly with CRMs like HubSpot and Salesforce, making it simple to manage leads, follow-ups, and customer support. It brings it all in one place.

Salesmsg Features

• Two-Way Messaging: Send and receive SMS/MMS instantly for real-time customer conversations.
• Scheduled Messaging: Plan texts in advance and have them delivered at just the right time.
• Automation: Build workflows to take care of repetitive tasks without manual effort.
• Team Inboxes: Work with your team in shared inboxes to manage customer conversations smoothly.
• CRM Integrations: Connect easily with platforms like HubSpot, Salesforce, and ActiveCampaign

Salesmsg Pros

• Simple to Use: Designed with an intuitive, user-friendly interface that anyone can navigate.
• Seamless Integrations: Connects effortlessly with leading CRMs to keep workflows smooth and efficient.
• Powerful Automation: Advanced automation tools help save time and increase productivity.

Salesmsg Cons

• Fewer Features: Lacks some of the advanced tools offered by competing platforms.
• Expensive for Heavy Use: Costs can climb quickly for businesses that send a high volume of messages.

Salesmsg Pricing

Salesmsg pricing is based on the number of messages and users:

• Starter Plan: $25/month for 500 messages.
• Pro Plan: $50/month for 1,250 messages.
• Additional messages are available at a fixed rate. Custom pricing is offered for larger businesses.

Salesmsg Integrations

• HubSpot
• Salesforce
• ActiveCampaign
• Pipedrive
• Keap (formerly Infusionsoft)
• Calendly
• Google Calendar
• Marketo and more

Salesmsg Customer Support Channels

• Email Support
• Live Chat Support
• Knowledge Base
• Tutorials
• FAQs
• Step-by-Step Guides

Salesmsg Ratings

According to Capterra, Salesmsg has a decent rating of 4.6 out of 5 stars.

Salesmsg Reviews

Here’s what users are saying about this alternative to Voxie.

“Functional & great service”

“Not what it use to be”

5. Textus

TextUs Overview

TextUs is a business texting platform built for real-time communication across sales, customer support, and team collaboration. It focuses on two-way conversations that make it easier to engage customers and streamline workflows. Many users appreciate its simple design and responsive support team, but it comes at a higher price point and doesn’t include all the advanced SMS marketing tools found in some Voxie alternatives.

TextUs Features

• Two-Way Texting: Have real-time conversations with both customers and team members.
• Bulk Messaging: Easily send mass SMS to targeted groups for efficient communication.
• Message Templates: Create and reuse templates to keep messaging consistent and time-saving.
• Scheduled Texts: Plan ahead by scheduling messages to be delivered at the best times.
• Contact Management: Organize and segment contacts for more personalized interactions.

TextUs Pros

• Intuitive Interface: Simple and easy to navigate, perfect for new users.
• Real-Time Conversations: Supports immediate, two-way interactions to enhance customer relationships.
• Seamless Integrations: Connects with top CRM tools for efficient data handling.
• Excellent Customer Support: Known for its prompt and helpful assistance.

TextUs Cons

• Expensive Pricing: May be too costly for small businesses or startups.
• Limited Marketing Features: Lacks advanced options like drip campaigns, MMS, and comprehensive list segmentation.
• No Message Rollovers: Unused message credits don’t carry over to the next billing cycle.

TextUs Pricing Plans

TextUs pricing plans include: 

• Standard Plan: Includes basic two-way texting features.
• Pro Plan: Advanced features with additional integrations.
• Enterprise Plan: Custom features and scalability for large businesses.

Exact pricing details are available upon request.

TextUs Integrations

• HubSpot
• Salesforce
• Zapier
• Bullhorn
• Greenhouse

TextUs Customer Support Channels

• Chat 
• Email
• Phone support
• Knowledge base
• FAQs

TextUs Ratings

TextUs customer ratings on Capterra is 4.7/5.

TextUs Reviews

Here’s what TextUs customers are saying: 

“Business problems i am able to solve is getting in touch with individual quicker than sending a email most of the time.”

“I think it’s an easy platform to use but it is not something I would use for my day to day mass messaging.”

Source: Capterra 

6. EZ Texting

EZ Texting Overview

EZ Texting is a popular text marketing platform built for small businesses, making it simple to launch and manage SMS campaigns. The software is easy to navigate and offers a smooth onboarding experience. However, some users feel the pricing is on the higher side and note a few transparency concerns, making many explore a Voxie alternative.

EZ Texting Features

• Two-Way Messaging: Hold live SMS conversations with customers in real time.
• Contact Management: Sort and segment your audience for more focused communication.
• Custom Keywords: Set up unlimited keywords to personalize and target campaigns.
• Bulk Messaging: Send mass texts for promotions, updates, and announcements with ease.

EZ Texting Pros

• Responsive Customer Support: Known for quick and helpful assistance when issues arise.
• Simple Onboarding: Easy setup with a user-friendly interface, making it accessible for all users.
• AI Integration: AI tools simplify the creation of tailored, engaging campaigns, saving time and effort.

EZ Texting Cons

• High Costs: Pricing can be expensive for small businesses compared to other alternatives.
• Technical Glitches: Users occasionally report bugs that disrupt the campaign setup process.
• Message Delivery Issues: There can be inconsistencies in SMS delivery, impacting the reliability of communications.

Ez Texting Pricing

There are four EZ texting pricing options available:

• Launch: $20/month for up to 500 contacts
• Boost: $60/ month for 500-2,000 contacts
• Scale: $100/month for 2,000-50,000 contacts
• Enterprise: $3000 a month for 50,000+ contacts

Ez Texting Integrations

Ez Texting offers integrations with a wide list of software and tools, including: 

• HubSpot
• Zapier
• SquareSpace
• Mailchimp
• Salesforce

Ez Texting Customer Support Channels

• Chat 
• Phone
• Email
• Faqs
• Knowledge Base

Ez Texting Ratings

Ez Texting customer rating on Capterra is 4.3/5 and on g2 is 4.5/5.

Ez Texting Reviews

Here’s what customers are saying about Ez Texting:

“The ease of use for training less technical people on how to buy keywords is excellent. The API is great to work with as well.“

“The platform is constantly pushing for increasing expenses. And pricing displays are misleading to say the least.“

Source: Capterra

7. Text Request

Text Request Overview

Text Request is an easy-to-use business texting app often seen as a strong Voxie competitor, with an SMS API and features like marketing campaigns, review requests, and appointment reminders. It connects smoothly with third-party apps and is widely used for customer communication, lead generation, and marketing.

Text Request Features

• SMS Chat: Engage visitors directly on your website through a live chat widget while capturing their contact details for future follow-ups.
• API & Integrations: Take advantage of ready-made integrations or build custom connections using API and webhooks.
• Reviews: Link with Google and Facebook to request, monitor, and respond to reviews, boosting credibility and attracting new customers.
• Message Templates: Store commonly used messages for quick and consistent communication.

Text Request Pros

• HIPAA-Compliant: Ideal for healthcare providers, ensuring secure texting that aligns with HIPAA requirements.
• Comprehensive Features: Packed with tools such as message scheduling, contact management, downloadable reports, SMS, MMS, and more.
• Excellent Customer Support: Recognized for quick, responsive, and reliable assistance.

Text Request Cons

• Rigid Pricing: Many users are unhappy with the lack of flexibility in pricing, as they end up paying full subscription fees even when using only a few features—pushing them to look for a Voxie alternative.
• Inconsistent Messaging: Reports highlight issues like altered text formatting, delayed notifications, and occasional delivery lags.
• Software Bugs: The platform can glitch, lag, or even crash, particularly during heavy usage.
• Limited Integrations: While integrations are available, users often find it difficult to connect the software with other essential tools.

Text Request Pricing

There are four Text Request pricing options available:

• Basic: $59 a month
• Starter: $139 a month
• Corporate: $279 a month
• Enterprise: $549 a month

Text Request Integrations

• Clio
• Angi
• HubSpot
• Help Scout
• FranConnect
• Pipedrive
• Mindbody
• Square
• And more..

Text Request Customer Support Channels

• Phone
• Chat
• Email
• Knowledge Base

Text Request Ratings

Text Request customer rating on Capterra is 4.6/5.

Text Request Reviews

Here’s what customers are saying about Text Request:

“Ease of use and great customer service! from customer communications to reservations it helps us in all aspects of our communications.”

“It glitches sometimes. I hit send on a message and I get an error that says failed to send. I have to hit send again and it will go. This does not happen all the time, but it can be annoying.”

Source: Capterra

8. SlickText

SlickText Overview

SlickText is a popular mass texting and mobile marketing platform, often seen as a Voxie replacement, that helps businesses engage their audience effectively. It allows sending up to 50,000 messages per month and even includes a free plan, though its integration options remain somewhat limited.

SlickText Features

• Mass Text Messaging: Reach entire contact lists or targeted segments with texts that can include multimedia, emojis, and trackable links.
• MMS Messaging: Boost engagement by sending images along with your messages.
• Text-to-Join: Grow your SMS list by letting people subscribe through simple keyword texts.
• Text Surveys: Run interactive surveys to gather meaningful feedback from subscribers.
• Automated Workflows: Deliver personalized SMS sequences automatically based on subscriber actions.

SlickText Pros

• Engagement Features: Tools like text-to-join, contests, and mobile coupons boost customer attraction and re-engagement.
• User-Friendly Automation: Drag-and-drop tools make setting up automated campaigns simple.
• Effective List-Building: Grow your SMS list using opt-in forms, website pop-ups, and QR codes.
• Easy to Use: Intuitive interface designed for users of all skill levels.

SlickText Cons

• No Message Rollover: Unused credits don’t carry over, which may lead to inefficiencies.
• Limited Integrations: With only 14 integrations, it might not meet the needs of businesses requiring specific software connections.
• Complex Navigation: Some users find the dashboard challenging to navigate.
• Basic Analytics: Reporting tools lack depth, offering only essential metrics like open and click-through rates.

SlickText Pricing

SlickText pricing offers a free plan and eight different kinds of pricing options ranging from $29 per month for 500 texts to $1250 per month for 50,000 texts per month.

SlickText Integrations

SlickText offers only 14+ native integrations and the rest through Zapier. The list of native integrations offered by SlickText includes:

• HubSpot
• Slack
• Shopify
• Salesforce
• Zapier
• Mailchimp
• GetResponse
• ActiveCampaign
• And more.. 

Source: Capterra

SlickText Customer Support Channels

• Phone Support
• Live Chat
• Email Support
• Help Center

SlickText Ratings

SlickText customer rating on Capterra is 4.8/5 and on g2 is 4.8/5.

SlickText Reviews

Here’s what customers are saying about SlickText:

“We sent a cancellation request over a year ago. They didn’t cancel our account and continued to bill us for 12 months. When we called to cancel for the second time they argued with us and refused to hear our complaint. The employee said (direct quote) “I’m not talking to you about this and there’s no management for you to talk to.”

“I love how easy it is to use and costs much less than competitors. The customer service is also fabulous.”

9. Heymarket

Heymarket is a business texting platform often compared to a Voxie competitor, built to improve SMS communication and strengthen customer engagement. It comes with robust features and integrates seamlessly with CRMs like Salesforce and Zapier. That said, its steep pricing and occasional technical issues can be drawbacks for some businesses.

Heymarket Features

• Opt-in Confirmations: Instantly send a text when customers sign up using specific keywords.
• Mass Alerts: Quickly broadcast updates such as announcements, policy changes, or business hours.
• Appointment Reminders: Automate text reminders to reduce no-shows for scheduled appointments.
• Auto-Replies: Deliver instant answers to common customer questions.
• Survey Requests: Send automated surveys after deliveries or issue resolutions to collect feedback.

Heymarket Pros

• Streamlined Communication: Simplifies interaction with two-way texting, drip campaigns, and follow-ups.
• Intuitive Interface: User-friendly design ensures easy navigation.
• Advanced Automation: Features like email workflows, CRM-triggered SMS, and auto-replies boost productivity.
• Robust Compliance: TCPA, HIPAA compliance, and SOC 2 Type 2 certification provide secure communication.

Heymarket Cons

• Expensive Pricing: Plans cost $19 to $59 per user/month, with basic plans lacking features like HubSpot integration.
• Limited Support Options: Email support is standard; live chat is available only on premium plans.
• No Real-Time Delivery Tracking: The platform does not offer instant tracking for sent messages.
• Technical Issues: Users report frequent glitches and platform outages, affecting reliability.

Heymarket Pricing

Heymarket offers four kinds of pricing plans including:

• Standard: $19/user/month
• Plus: $39/user/month
• Pro: $59/user/month
• Enterprise: Custom

Heymarket Integrations

Here’s a bunch of Heymarket integrations that you can find: 

• Hubspot
• Salesforce
• Shopify
• Zapier
• Aircall
• Clio
• And more.

Heymarket Customer Support Channels

• Chat 
• Email
• Phone support
• Knowledge base
• FAQs

Heymarket Ratings

Heymarket customer rating on Capterra is 4.5/5.

Heymarket Reviews

Here’s what customers are saying about Heymarket:

“The customer service lacks a bit; it seems they use the same product to communicate/resolve technical issues, and the software is not capable of handling it. Issues get lost and sometimes unanswered.”

“My overall experience has been good because again, they have great customer service.”

Source: Capterra

10. Intercom

Intercom Overview

Intercom is a customer communication tool that many consider a strong Voxie competitor. It helps businesses build better relationships through personalized messaging and reliable support. With features like live chat, automated messages, and a built-in customer data platform, it makes it easier to engage customers, onboard new users, and keep them coming back.

Intercom Features

• Live Chat: Connect with customers instantly on your website or app to provide real-time support.
• Automated Messaging: Deliver personalized, automated messages triggered by user actions to boost engagement.
• Help Center: Give customers access to self-service resources like articles and guides for quick solutions.
• Product Tours: Walk new users through onboarding with step-by-step interactive tours.

Intercom Pros

• All-in-One Communication: Provides a full suite of tools like live chat, automated messaging, and customer insights to strengthen engagement.
• Easy to Use: Built with a simple, intuitive interface that’s accessible for both technical and non-technical teams. 

Intercom Cons

• High Cost for Small Teams: The pricing may be too expensive for smaller businesses or teams with tight budgets.

Intercom Pricing

Intercom pricing are as follows: 

• Essentials: Starts at $74/month
• Pro: Starts at $153/month
• Premium: Custom pricing for larger businesses needing advanced customization, data analytics, and dedicated support.

Intercom Integrations

• Salesforce
• Slack
• HubSpot
• Shopify
• Google Analytics
• Zendesk

Source: Capterra 

Intercom Customer Support Channels

• Live Chat
• Email Support
• Help Center
• Community Forum

Intercom Ratings

According to Capterra, Intercom has 4.5/5 customer ratings out of 500 reviews.

Intercom Reviews

Here’s why users find Intercom better than Voxie.

“Better and more convenient contact between us and our customers is always appreciated. Easy history tracking is made possible by this intuitive tool. It’s simple to record my conversations and analyze them afterwards for development purposes.”

“Quickly and simply, I can access the Macros and write/update the articles in the assistance center. Streamlining the process of submitting tickets to the correct division for handling user concerns. It’s a time saver for all teams because they can deal with it themselves.”

Why Makes Emitrr the Best Voxie Alternative?

Looking for something better than Voxie? Emitrr makes texting smarter, easier, and more affordable, giving teams everything they need in one simple platform. Let’s understand why: 

AI Agent & AI SMS Generator

With Emitrr, you don’t need to worry about writing the perfect reply or campaign. Its AI Agent and AI SMS Generator create smart, personalized messages instantly, keeping conversations flowing and customers engaged, making it a true Voxie alternative.

Advanced Texting Capabilities

From two-way texting and MMS to bulk messaging, online scheduling and drip campaigns, Emitrr gives you everything you need to stay connected. Many businesses say it feels like a big step up compared to Voxie competitors with limited texting options.

Customization Made Easy

No two businesses are the same, and Emitrr gets that. With ample customization features, you can tailor templates, workflows, and AI responses to your exact brand voice, something often missing in a Voxie replacement.

Text-Enabled Landline

Don’t want a new number? Emitrr makes it simple by offering landline text enablement, so you can send and receive texts from your existing landline, toll-free, or VoIP number. A smooth transition for anyone moving from Voxie.

Affordable Pricing

Emitrr is built with flexible, affordable pricing that works for small teams and growing businesses alike. Instead of paying high fees like Voxie, you only pay for what you use, making it one of the best Voxie alternatives.

Smooth Integrations

With over 1,000 third-party integrations, Emitrr connects easily with CRMs, PMS, and EHRs. This kind of easy third-party integration is where many Voxie competitors fall short, but Emitrr excels.

24/7 Customer Support

Reliable support makes all the difference. Emitrr offers round-the-clock support so you’re never stuck waiting. Many businesses switching from Voxie say this level of customer care sets Emitrr apart as the better than Voxie option.

Which Industries are Catered by Emitrr?

Emitrr enhances communication for businesses in various industries, helping them stay connected and organized:

Healthcare

Emitrr is designed for healthcare providers, offering HIPAA-compliant SMS, VoIP, and appointment reminders. It integrates with systems like Denticon and Dentrix, making follow-ups, billing, and reputation management easier while boosting patient engagement and simplifying operations.

Wellness

Wellness businesses, such as spas, salons, and gyms, use Emitrr to automate bookings, send reminders, and collect feedback via SMS and email. This helps reduce no-shows, engage clients with personalized offers, and ensure smooth operations.

Education

For schools and colleges, Emitrr simplifies communication with bulk SMS, two-way texting, and automated reminders. It keeps students, parents, and staff informed about schedules, events, and important announcements.

Legal Services

Law firms rely on Emitrr for secure messaging, appointment reminders, and VoIP services. It streamlines communication, reduces administrative tasks, ensures confidentiality, and enhances client satisfaction.

Real Estate

Emitrr helps real estate agents and property managers automate scheduling, send reminders, and collect feedback. It keeps communication smooth and ensures a seamless experience for clients.

Home Services

Home Service providers like plumbers, HVAC technicians, and cleaning companies benefit from Emitrr’s automation for scheduling jobs, sending reminders, and following up. This ensures timely service and efficient communication with customers.

Retail

Retail businesses use Emitrr to automate order confirmations, shipping updates, and promotional messages. It helps increase sales, strengthen loyalty programs, and streamline daily operations.

Automotive

Automotive dealerships and service centers use Emitrr to schedule test drives, send service reminders, and follow up with customers. It helps keep operations organized and boosts customer satisfaction and retention.

Insurance

Insurance agencies utilize Emitrr to automate policy renewal reminders, claims updates, and bulk messaging. Two-way texting personalizes interactions, saves time, and strengthens client relationships.

FAQs

Conclusion

While Voxie has useful features, many businesses find themselves searching for a platform that’s more flexible, affordable, and easier to use. That’s where Emitrr stands out as the best Voxie alternative. 

With AI-powered texting, text-enabled landlines, customizable workflows, seamless integrations, and round-the-clock support, Emitrr gives businesses everything they need in one place. It’s built for teams of all sizes who want smarter communication without overpaying, making Emitrr not just a replacement for Voxie, but a clear upgrade. 

Book a demo right away!