Top 10 Assort Health Alternatives for Your Practice

Assort Health Introduction

Tired of Assort Health’s expensive pricing for features that are just bare minimum? We got you!

Today, there are so many Assort Health alternatives that you can choose from, each offering something or the other to help you meet your practice’s goals. From reducing level one calls to freeing up front desk tasks for more important tasks, many medical AI solutions can help.

In this guide, we will give you an in-depth comparison of some of the best Assort Health competitors with respect to their features, pricing, pros, cons, support channels, and more.

What is Assort Health?

Assort Health is an agentic AI platform that is known for offering a multi-lingual voice AI agent for different healthcare specialties for reducing patient wait times, phone calls, and front desk load. This platform uses agentic AI to perform tasks like call routing, patient triage, appointment scheduling, prescription refills, streamlining workflows, and more. This agentic AI can be used across call, email, and SMS to manage and automate communication. However, users keep looking for better Assort Health alternatives because it tends to get quite expensive for the capabilities it offers. For a way lesser price, you can get an even better AI agent. Keep reading as we compare the top Assort Health alternatives.

Assort Health Features

24/7 appointment management: Eliminate hold times and schedule, reschedule, cancel, or confirm appointments 24/7 with this virtual healthcare assistant.
AI Triage: Medical AI solution that triages calls and answers FAQs based on provider names and patient needs.
Task management: AI collects necessary information from patients and sends it to human agents to complete the task.
Campaign management: Create SMS, email, or voice campaigns for appointment management, waitlist management, and more.
Multi-lingual AI: Healthcare AI platform that manages patient calls and messages in more than 14 languages.
Customizable agent: Customize Assort Health AI to match provider preferences and complex scheduling rules
Reporting & analytics: Get a detailed analytics report for call resolution, efficiency, and workflow improvement.

Assort Health Pros

Good EHR/EMR integration: Assort Health AI integrates with over 80 EHR/EMR tools seamlessly.
Customizable medical AI solution: Assort Health AI is highly customizable, from language to workflow; it can be tailored to fit the unique needs of healthcare providers.
Multi-lingual AI agent: Another thing that users love about Assort Health is that it can operate in 14 languages and can be personalized to match the brand’s voice.
Reduce wait times: Assort Health seamlessly handles calls to reduce wait times and abandoned calls.

Assort Health Cons

Expensive healthcare automation software: Although Assort Health’s pricing is not explicitly mentioned on their website, other online resources tell that its pricing starts at $1500 a month and goes upwards $10,000 a month, making it one of the most expensive Healthcare AI platforms.
Time-consuming implementation: The implementation of Assort Health could typically take 3-5 weeks, which is not at all convenient for busy healthcare practices, leading to disruption of workflow.
Phone-centric focus: Assort Health’s most AI features are phone-centric; it lacks more in-depth AI chatbot, texting, and other such capabilities.

Assort Health Pricing

Assort Health’s pricing starts at $1,500 a month.

Assort Health Integrations

Assort Health integrates with over 80 EHR/EMR tools, including:

Epic
Cerner
Athenahealth
eClinicalWorks
DrChrono
And more!

Assort Health Customer Support Channels

Email
Live support
Phone

Assort Health Ratings

Currently, there are no Assort Health ratings available on platforms like G2, Capterra, etc.

Assort Health Reviews

Currently, there are no Assort Health reviews available on platforms like G2, Capterra, etc.

Why Do Businesses Seek an Assort Health Alternative?

In spite of the great features and functionality offered by Assort Health, users are still looking for Assort Health competitors for patient communication automation, and here’s why:

Expensive Cost

Assort Health is one of the most expensive healthcare AI agents, with pricing starting at $1,500 a month that too which includes access to just the basic features. To actually take advantage of their most useful features, you will be required to spend up to $10,000 a month. There are better alternatives available at a cheaper price, offering better features than Assort Health AI. Once users realise this, they start looking for an affordable Assort Health alternative.

Need for a more comprehensive AI patient communication platform

While Assort Health does a decent job at automating patient communication via call, it just does that, and nothing else. What about patient queries that you receive via website, chat, or messaging? Assort Health does not offer an AI chatbot or voicemail automation capability for now, and this is one of the biggest reasons why users look for a replacement for Assort Health. Emitrr is a great alternative in this regard as it offers both an AI voicebot and an AI chatbot for patient communication automation.

Limited AI phone features

Another reason why users look for HIPAA-compliant Assort Health competitors is that it offers limited AI phone features. Yes, the multi-lingual capability is great, and so it is the voice options to choose from. But it still lacks many key features, like smart call transfers, call recording for compliance purposes, integration with calendar tools, SMS nudge, etc. Assort Health is still in the development stage, and lacks many features that you can find for a lesser price in other Assort Health competitors.

Unscalable virtual phone agent

Scalability is something that every healthcare provider wants because no one has the time for training employees or for switching AI voice platforms every now and then. Since Assort Health does not support a lot of functions, including an AI SMS chatbot, a website chatbot, HIPAA-compliant faxing, a VoIP phone system, etc., many scaling healthcare providers switch to scalable AI solutions for healthcare.

What to Look For in an Assort Health Replacement?

Here are features you must look for in an Assort Health alternative:

24/ Availability and Call Management

To reduce overhead cost and to ensure that there is someone available to answer patient calls even after hours, you must look for 24/7 availability in the top Assort Health competitor. And to ensure that complex calls get routed to the right person, you must make sure that the platform offers all the necessary call management features as well.

AI SMS Chatbot

If you also receive patient queries via text, then we strongly recommend that you go for an alternative to Assort Health that offers both an AI voice agent and an AI chatbot. This will help you in automating and managing both voice and text queries and help your staff save at least 3+hours every day.

New Patient Intake

Efficient onboarding is critical to scale and medical practice. The right Assort Health competitor should be able to gather new patient details, verify insurance, and securely store information through automated phone interactions.

EHR Integration

Ensure the Assort Health alternative you choose offers seamless integration with not just the EHR/EMR system, but also with the calendar or billing system that you may be currently using, so that there are no gaps in workflow automation.

HIPAA Compliance and Data Security

HIPAA compliance is obviously a must when choosing top AI virtual agent platforms for hospitals. But also check if the platform offers end-to-end encryption, secure call recording, user access control, audit logs and monitoring, Business Associate Agreement, and other such features that are essential to protect the patient’s privacy.

Multilingual Support for Diverse Patient Populations

If you receive patients from diverse languages, then ensuring they are catered to as well is a must. So look for a Assort Health replacement that supports multiple languages, be it English, Spanish, or any other language. This will help in improving the patient experience as well.

Conversational AI for Phone Calls

Patients do not want to feel like they are talking to a robot, even if they really are. So when looking for a Assort Health replacement, make sure to choose a platform that offers AI that works on the principle of natural language processing and has the capability to have human-like conversations.

Appointment Scheduling

A strong alternative to Assort Health should simplify scheduling by allowing patients to book, confirm, or reschedule appointments seamlessly over the phone just by interacting with the AI and without the intervention of staff.

Learn more about AI-based patient scheduling in this informative video:

Prescription Refill & Reminder Automation

Prescription refill reminders are essential and could take up a lot of unnecessary time for the healthcare provider. So, look for an AI phone receptionist that can handle prescription refill requests and send automated reminders, ensuring patients stay on track with their medications.

Smart Call Routing

An Assort Health alternative should intelligently route calls to the right department or staff member if the query is too complex or nuanced and if the AI is not able to provide a solution to it, to help reduce wait times and improve patient satisfaction.

Natural Language Processing

Advanced NLP allows the AI to understand patient intent and respond conversationally, to make the interactions feel more human-like and less robotic. And so, it is essential to look for Natural Language Processing capability when seeking a replacement for Assort Health.

Customizable Greetings

Personalized greetings help build trust and ensure brand consistency. So look for an option that lets you tailor messages to your practice’s tone and patient demographics.

FAQ Automation

Choose an AI phone answering system that can handle routine queries such as location, office hours, billing, or test results, so that your staff can be freed up for more complex tasks.

1. Emitrr: Best Assort Health Replacement

What is Emitrr?

Emitrr is an all-in-one AI-powered communication platform and our top pick for the best Assort Health alternative. This platform offers a reliable AI receptionist voice agent that can cater to all kinds of healthcare specialties to have natural and context-aware conversations with patients. What differentiates Emitrr is its AI phone as well as AI SMS agent that helps healthcare businesses save cost, 100+ hours, reduce no shows, improve efficiency, and overall patient satisfaction.

Other than its exceptional AI capability, Emitrr also offers an efficient VoIP phone system, complete SMS marketing and communication capabilities, faxing, online scheduling, reviews, and reputation management functionality.

Emitrr is also affordable, TCPA and HIPAA compliant, and rated 5/5 for its unparalleled customer service. Take a look at more details on this best Assort Health AI competitor:

Emitrr Features

AI appointment scheduling: Let AI access your calendar and book, reschedule, or cancel appointments smartly upon the patient’s request.
AI data and forms collection: Let AI collect patient forms and other information such as insurance details, patient demographics, reason of visit, medical history, and more beforehand.
24/7 AI call receptionist: Emitrr offers an efficient AI answering agent that can tackle calls and queries 24/7.
AI phone tree: Comes with an interactive phone tree that engages with customers before routing them to the relevant department..
AI call routing: Let AI analyse whether a call is from a new caller or an old one from the existing data, and let it transfer the call directly to the relevant person or department without human interference.
AI call forwarding: Let AI forward incoming calls smartly by analysing the caller’s intent and context. Set it up to forward VIP calls to top agents, or to simply escalate urgent calls to the right person.
AI call screening: Let AI filter spam or robocalls, identify unknown callers to reduce call disruptions and unnecessary long call queues.
AI call handling: Let AI handle calls, be it level one calls for answering common queries, or canceling, rescheduling, or booking appointments. Or set actions and let it handle more complex calls, you decide.
AI call recording: Use Emitrr’s AI call agent to auto-record calls, to flag compliance breaches, and to train your team better for quality and compliance purposes.
AI call queue: Let AI handle common queries, bookings, cancellations, etc., to reduce call queue lines. Set up an auto message if a caller drops mid-way, and keep them engaged.
AI SMS nudge: Let AI nudge callers standing in virtual queues to continue the conversation over SMS instead.
Missed-calls-to-text: Use missed-calls-to-text to send a text message automatically to the caller if their call goes unanswered.
Dashboard and reports: Access the dashboard and reports to analyse how many calls got dropped, the total number of calls received, missed, etc. And take necessary action to fix loopholes.
AI summary and transcripts: Save time that may be wasted in listening to long calls. Use AI summary and transcript features to get a crisp summary of different phone calls.
EHR/EMR/PMS integrations: Integrate this top Assort Health AI replacement with your existing software to ensure there are no major distractions in your existing workflow.
Auto dialer: No need to find and manually dial the customer number every time. Simply open the customer chat and click on the auto dial to make a call instantly.
AI SMS Agent features: Also comes with an AI sms agent that, using which, you can generate auto replies, enhance messages, automate responses, and more.

If you are also interested to learn about AI SMS agent, then take a look at what more Emitrr’s AI SMS agent can do in this video:

Emitrr Pros

Engage patients/customers after hours: No need to spend on hiring extra staff to cover after-hours queries/issues. Emitrr’s AI works 24/7, helping you keep your patients engaged and save costs.
Help your staff save 100+ hours: Let your front desk save 100+ hours and focus on other important calls/tasks. Emitrr’s AI voice agent seamlessly manages level one calls, including answering common inquiries, booking, canceling, and rescheduling appointments, among other tasks.
Handle both voice and chat queries: Emitrr not only offers a HIPAA-compliant voice AI but also an SMS AI agent that automates responses to queries that you may receive over text from different channels.
Save time with seamless EHR/PMS/CRM integrations: No need to waste time manually trying to find a contact’s details. Emitrr integrates seamlessly with over 500+ EHR/PMS/CRM tools. So if an existing patient calls, a call pop will give you the caller’s details in seconds, helping your team close a call and clear up call queues.
Route callers to the right person/department: Emitrr’s AI receptionist voice agent recognizes if the patient is new or old based on the data available in the system. If the caller is new, it can collect essential information and feed it into the system, and if the caller is old, it can route them to the right person/department.
Reduce high call abandonment rate: Long call queues can lead to an increased call abandonment rate. This Assort Health AI replacement not only communicates the expected wait time to the caller but also nudges them to continue the conversation over text.
Handle multiple calls without adding more extensions: You can let AI handle multiple incoming calls without the need to remember phone numbers or increase expenditure by adding more extensions.
Respond better with self-evolving AI: Emitrr’s SMS AI agent self-evolves with every conversation it has. Over time, your AI will start drafting better, contextually aware responses.

Emitrr Cons

More advanced AI features are being built.

Emitrr Pricing

Emitrr is way better than Assort Health AI, both in terms of features and price. Emitrr’s AI phone agent’s pricing starts at just $99 a month. You can get in touch with Emitrr’s team to get a custom quote and to pay for only the features you require.

Emitrr Integrations

Emitrr offers seamless integration with 500+ tools, including:

Healthcare tools (Athenahealth, Dentrix, Eaglesoft, and more)
CRM tools (Hubspot, Mailchimp, Salesforce, Zapier, and more)
Calendar tools (Google Calendar, Microsoft Calendar, and more)

Emitrr Customer Support Channels

Email: support@emitrr.com
Phone: +1 (210) 941-4696
Live chat: Chat with a representative
FAQs/forum: Browse FAQs or forum
SMS: Text for help
Knowledge base: Access helpful guides

Emitrr Ratings

Capterra: 4.9/5
G2: 4.8/5

Emitrr Reviews

“Overall experience has been excellent. They were able to meet our needs and have been incredibly helpful throughout the setup process.”

“I LOVE Emitrr. The support you get is wonderful, the app is easy to use, and they have been incredibly responsive. As a small business, we needed a messaging platform that wouldn’t break the bank, and this meets all our needs (and then some) without making us feel overwhelmed. We came from Podium (had a terrible experience with them) and feel so valued at Emitrr!”

Source: Capterra

2. Droxy AI

What is Droxy AI?

Droxy AI is an all-in-one Voice AI receptionist and phone agent, and a great alternative to Assort Health. The software offers great AI functionalities, including multilingual support, a customizable AI voice agent, and a chatbot for appointment scheduling, FAQ automation, and more. This AI phone receptionist can be implemented across websites, messaging apps, and website chat, and can be highly customized. However, integration requires technical setup, and pricing is also on the higher end.

Droxy AI Features

Customizable AI voice agent: Droxy AI is fully customizable to ensure that the agent’s tone and style match your brand.
Real-time insights & analysis: Get real-time insights into the number of calls received, resolved, routed, and more.
Multilingual support: An AI virtual assistant that converses in more than 95 languages.
Natural language processing: An AI voice agent that understands natural language to deliver human-like conversations.
HIPAA compliant: Droxy AI is HIPAA compliant and secure, making it ideal for healthcare professionals.
Automated appointment scheduling: Reduce front desk load by automating patient appointment scheduling and rescheduling.

Droxy AI Pros

Effective in reducing front-desk workload.
Multilingual capability is quite exceptional.
Scalable and can be used by both small and large healthcare organizations.

Droxy AI Cons

Integration with EHR/PMS/EMR systems requires API use or third-party middleware.
Droxy AI is on the expensive side, especially if you choose their advanced or enterprise plan.
Setting up advanced AI workflows can be quite complex.

Droxy AI Pricing

Droxy AI offers three pricing plans:

Basic: $16/month
Advanced: $80/month
Enterprise: $240/month

Droxy AI Integration

Droxy AI can be integrated with your EHR/PMS systems only via API or Zapier integration.

Droxy AI Customer Support Channels

Email
Live chat
Ticket-based support

Droxy AI Ratings

G2: 5/5

Droxy AI Reviews

“Our experience has been positive, but there is room for improvement. Some advanced workflow setups can feel a little complex for non-technical users, and we’d love to see even more drag-and-drop simplicity in the builder.”

“The platform stands out for its intuitive interface and powerful automation engine, which allows us to set up end-to-end workflows without heavy technical support. Lead management is where it really shines. Every lead that enters our funnel is automatically captured, qualified, and routed to the right sales rep, while also triggering relevant marketing campaigns.”

Source: g2

3. CureAgent.ai

What is CureAgent.ai?

Those looking for a healthcare AI agent better than Assort Health can consider CureAgent.ai. CureAgent.ai is a robust healthcare AI agent that offers an AI that can operate on both call and chat for use cases related to appointment scheduling, front-desk operations, billing, and more. The software offers robust security features, seamless EHR integration, a natural-sounding AI agent, and more. However, it can be more expensive than other Assort Health alternatives discussed so far.

CureAgent.ai Features

Intelligent patient support: Offers intelligent patient support with FAQ automation and intelligent routing.
Omni-channel communication: Automate interactions across websites, WhatsApp, SMS, and phone calls.
Smart appointment booking: An AI agent that books appointments smartly with real-time availability and reminder capabilities.
AI agents for different use cases: Build an AI phone agent for different use cases, including billing, medical coding, healthcare chatbot, and AI for front desk automation.
Multi-lingual AI voice agent: Offers patient support in multiple languages.
Strict security features: Offers HIPAA compliance, end-to-end encryption, user access control, and other security features.

CureAgent.ai Pros

This replacement for Assort Health is known for reducing administrative burden.
HIPAA compliant, built for healthcare.
Comes with reliable and useful features.

CureAgent.ai Cons

EHR integration is not supported in the basic plan, forcing you to choose the professional plan, which costs $599 a month.
With pricing starting $299 a month, CureAgent is expensive compared to other replacements for Assort Health.
Setting up an AI agent for different use cases using CureAgent.ai can be a bit complex.

CureAgent.ai Pricing

CureAgent.ai offers three pricing options:

Starter: $299/month
Professional: $599/month
Enterprise: $1299/month

CureAgent.ai Integration

This Assort Health alternative integrates bi-directionally with your existing EHR workflow, including enterprise-wide systems and specialty-specific platforms, including:

AdvancedMD
DrChrono
Epic
MDLand
Practicefusion
Tebra
And more!

CureAgent.ai Customer Support Channels

Phone
Email
Live chat
Knowledge hub

CureAgent.ai Ratings

There are no ratings available on Capterra and G2 for CureAgent.ai as of now.

CureAgent.ai Reviews

There are no reviews available on Capterra and G2 for CureAgent.ai as of now.

4. Avaamo

What is Avaamo?

Avaamo is an enterprise-grade conversational AI platform for healthcare and a great alternative to Assort Health. The software helps healthcare organizations to use chatbots and virtual assistants across multiple channels. It is known for its advanced natural language processing (NLP) and ability to handle complex patient queries. In healthcare, Avaamo is often used as a HIPAA-compliant AI chatbot and voice agent to manage patient interactions, triage questions, and automate routine workflows.

Avaamo Features

AI chatbot & virtual assistant: Automates conversations with patients across web, mobile, and messaging apps via chatbot and voice AI
Integration capabilities: Can connect with EHRs, CRMs, and enterprise systems for streamlined workflows.
Healthcare-specific modules: Includes patient triage, appointment scheduling, and FAQ handling with HIPAA compliance options.
Multi-language support: Top Assort Health alternative that can handle conversations in multiple languages to serve diverse populations.
AI analytics & reporting: Provides insights into patient queries, response accuracy, and usage trends.
Natural language processing (NLP): Understands and responds to complex queries in a human-like way.

Avaamo Pros

Well-regarded for its advanced NLP and chatbot capabilities.
Built to handle large volumes of conversations across big organizations.
Used by hospitals, payers, and providers for secure, HIPAA-compliant patient interactions.
Supports web, mobile, SMS, and even voice interfaces.
Can be tailored for patient support, triage, scheduling, and more.

Avaamo Cons

Designed for enterprise, so setup and customization may require significant IT resources.
Pricing is more enterprise-focused, which may not be cost-effective for small and mid-sized practices.
Works well for health systems, but may feel heavy for independent clinics or smaller providers.
Staff training and workflow configuration may take longer compared to simpler solutions.

Avaamo Pricing

Contact support

Avaamo Integrations

Integrates with

Epic
Cerner

Avaamo Customer Support Channels

Phone
Email
Knowledge Base

Avaamo Ratings

G2: 4/5

Avaamo Reviews

“Easy to deploy; robust capabilities. I did what I said it would do.”

“Somewhat expensive, but we felt it was worth the value.”

Source: G2

5. Forethought

What is Forethought?

Forethought is an AI-powered voicebot, chatbot, and customer support platform designed to automate routine inquiries, improve patient and provider experiences, and streamline support operations across healthcare organizations. With features like multi-language support, HIPAA-compliance, and powerful integrations with existing EHR, CRM, and healthtech platforms, Forethought can be considered as one of the best alternatives to Assort Health AI.

Forethought Features

Multi-agent AI: This Assort Health AI replacement automates appointment updates, eligibility questions, prescription status, benefit checks, and other repetitive support tasks.
No-code, instant updates: Can be set up using no-code, and policies, protocols, and workflows can be instantly changed without development tickets.
Meant for healthcare: Offers HIPAA-compliant AI agent with PHI redaction, audit logs, encryption, and access controls for secure data handling.
Seamless omnichannel support: Can be implemented across chat, email, voice, and more, without complex integration or workflow disruptions.
Human-like responses: AI that converses in human-like language and brand-aligned tone, enhancing patient satisfaction and trust.

Forethought Pros

Efficient in automating repetitive tasks.
Integrates well with EHR/PMS tools.
Users like how they can tailor workflows to their needs rather than being locked into something rigid.
Some users report strong ROI via saved staff time, reductions in support load.

Forethought Cons

Some users mention that Forethought is “expensive” or that the total cost is significant compared to options similar to Assort Health.
Because workflows can be customized extensively, they may require an in-depth understanding to use them well.
Some native reporting lacks features users want, so they pull data into other tools to analyze.
Some users report slower response (especially via general support channels) in urgent cases.

Forethought Pricing

Forthought offers three plans; the pricing of the same is not mentioned on the website, however.

Forethought Integrations

Forethought integrates with EHRs, CRMs, and your internal systems via secure APIs.

Forethought Customer Support Channels

Email
Contact form
Live chat

Forethought Ratings

Capterra: 4.5/5
G2: 4.3/5

Forethought Reviews

“I like how it automates everything and combines your knowledge base.”

“It’s not always accurate. The product’s AI could use some tweaking.”

Source: Capterra

6. Sully AI

What is Sully AI?

Sully.ai is a virtual AI medical assistant platform and one of the best alternatives to Assort Health. The software automates diverse healthcare operations, including patient intake, scheduling, coding, transcription, medical scribing, clinical decision support, and post-visit follow-up. The software is used by over 300 healthcare organizations and integrates smoothly with popular EHR platforms like Epic and Cerner. Here’s more about this replacement for Assort Health.

Sully AI Features

Modular AI agents: Offers various kinds of agents, including check-in agent, receptionist agent, scribe agent, medical coder, nurse agent, medical consultant, and more.
Patient intake automation: AI Check-in collects patient data and verifies insurance details before consultation.
Real-time clinical documentation: AI Scribe transcribes and drafts clinical notes during patient visits with over 98% accuracy.
Medical coding and billing support: AI medical coder assigns CPT and ICD codes and ensures compliance.
Post-visit follow-up: AI nurse agent manages tasks like ordering labs, placing referrals, sending prescriptions, and generating discharge instructions.
Multilingual Interpretation: AI that does real-time translation across more than 20 languages.

Sully AI Pros

Always-on AI to support healthcare teams without downtime.
Offers Seamless EHR integration.
Offers strong data privacy and security adherence.

Sully AI Cons

Because of the number of AI models and features Sully ai offers, it might be quite expensive.
While Sully.ai integrates with major EHR systems, some less common or legacy systems may require additional configuration and customization effort.

Sully AI Pricing

Pricing details of this competitor of Assort Health are not publicly listed.

Sully AI Integrations

Artera
Athena Health
Abula
ModMed
NextGen
Cerner
And more..

Sully AI Customer Support Channels

Live chat
Email

Sully AI Ratings

No ratings available on Capterra and G2.

Sully AI Reviews

No ratings available on Capterra and G2.

7. Nextiva

What is Nextiva?

Nextiva is essentially an AI-powered Unified-CXM platform, but it offers intelligent virtual assistants such as Voice AI and an AI chatbot for healthcare practitioners to reduce phone calls and improve patient communication. The software is HIPAA compliant, offers a bunch of essential features; however, customers often complain about poor handoffs and complex integration setups. Here’s a quick look at what more you can expect from this Assort Health competitor.

Nextiva Features

24/7 virtual call receptionist: Improve patient experience and reduce level one calls and queries by utilising AI that answers patient queries 24/7.
Seamless integration: Integrate Nextiva AI with several EHR/PMS/CRMs.
Automated reminders and follow-ups: Reduce no-shows by automating reminders and patient follow-up messages.
Intelligent call routing: Immediately send incoming calls for urgent cases to the correct location or the right clinic.
Omni-channel communication: Answer FAQs across different channels, including email, website, text, messenger, and live chat, using this AI voice answering service.
Voice-to-live-agent handoff: AI that can smoothly hand off voice calls to live agents.

Nextiva Pros

Nextiva AI receptionist reduces staff phone time and call wait times by up to 40%.
It offers good call quality and HD voice clarity if the internet connection is stable.
This Assort Health alternative comes with an app that allows you to make calls from anywhere, anytime.
Scalable for single practices or large health systems.

Nextiva Cons

Nextiva offers contractual pricing models, so once you sign up for it, you are bound by a contract.
This AI call answering service offers integration with your existing EHR/PMS tool via API, which can be inconvenient for some.
Many users have highlighted that it is a bit difficult to use Nextiva.
AI agents may occasionally hand off ambiguous queries to live staff, adding minor transition delays

Nextiva Pricing

There are four Nextiva pricing options available:

Core: $23/user/month
Engage: $50/user/month
Power Suite: $75/user/month

Nextiva Integration

This Assort Health alternative connects with popular EHR, PMS, and health CRMs, including:

Zoho Health
Salesforce Health Cloud
athenahealth
And more

Nextiva Customer Support Channels

Phone
Email
Live chat
Ticket submission

Nextiva Ratings

G2: 4.5/5

Nextiva Reviews

“I like that Nextiva is HIPAA compliant and that everything can be done easily online. All the UI’s are easy to understand and use. If something is tricky, their support team is quick to answer.”

“The price can be better. I wish the platform were slightly easier to use. Also, the phone app has a very limited ability to make any changes to the actual account.”

Source: g2

8. GoodCall

What is GoodCall?

Goodcall is a well-known AI phone agent and a robust virtual receptionist that healthcare professionals can use. The software offers not only a natural-sounding AI agent for patient engagement but also dedicated phone numbers with local area codes. This alternative to Assort Health can help in reducing missed calls and manual entries, but it may not be ideal for those looking for an AI agent that can handle nuanced queries easily.

GoodCall Features

Appointment automation: Use this AI voice agent to automate the process of booking appointments, rescheduling, and cancellations.
Custom workflow setup: You can give this AI agent explicit instructions to handle critical issues with a custom workflow setup.
Analytics and report dashboard: Get insights such as automation rate, call duration, etc., with the analytics dashboard.
Logical call routing: An AI voice agent that understands logic and routes callers based on that.

GoodCall Pros

Comes with an in-depth analytics feature to help you fix issues.
Engages callers with a natural-sounding voice.
Helps in reducing missed calls and manual entries.

GoodCall Cons

Advanced automation and integration with EMR tools require Zapier or API access.
Lacks many AI phone assistant features.
No chat or phone support available.

GoodCall Pricing

Goodcall AI phone agent and virtual receptionist offer three pricing plans:

Starter: $59/agent
Monthly: $99/agent
Scale: $199/agent

GoodCall Integration

Goodcall AI offers integration with major CRMs, including:

Salesforce
Service Fusion
HubSpot
Calendars
And more

GoodCall Customer Support Channels

Email
FAQs
Knowledge base

GoodCall Ratings

Goodcall does not have ratings available on Capterra and G2 yet.

GoodCall Reviews

Goodcall does not have reviews available on Capterra and G2 yet.

9. Hippocratic AI

What is Hippocratic AI?

Hippocratic AI is a safety-focused generative AI for healthcare. It is known for offering a large language model, Polaris, for patient-facing tasks such as appointment follow-ups, confirmations, digital patient check-ins, etc., for providers, payors, pharma, dental, and more. The technology aims to reduce clinician burdens by automating administrative tasks and addressing the global healthcare worker shortage. However, lack of integrations, high barrier to entry, AI chatbots, etc., are some main issues with this healthcare AI platform.

Hippocratic AI Features

AI agents for patient communication: Hippocratic AI agents can engage with patients via phone calls to offer personalized support and advice on non-diagnostic topics.
Safety-focused LLM: The Polaris system uses various language models to ensure safe and accurate patient interactions.
Operational efficiency: Automates routine administrative tasks, freeing healthcare providers to focus on direct patient care.
AI agent app store: Allows clinicians to design and use AI agents tailored to specific to their specific operational challenges.
HIPAA compliance: Maintains strict confidentiality and regulatory compliance.

Hippocratic AI Pros

Helps in improving communication and trust between patients and healthcare providers through empathetic AI interactions.
Reduces administrative burden and repetitive work.
Prioritizes patient safety and data security by adhering to HIPAA and strict healthcare standards.
Offers customizable AI voice agents that tackle calls seamlessly.

Hippocratic AI Cons

Integrating Hippocratic AI into existing healthcare infrastructure can be complex and time-consuming.
Given the kind of customization and types of AI agents this Healthcare workflow automation software offers, it could be potentially expensive to implement.
Hippocratic AI lacks an AI chatbot, texting, and other such features.

Hippocratic AI Pricing

Hippocratic AI’s pricing model is not publicly disclosed.

Hippocratic AI Integrations

Hippocratic AI offers integrations with major healthcare systems and platforms, including:

Epic
MEDITECH
Cerner
Allscripts
Slack
Zoom
Microsoft Teams
Google Workspace
Various EHR/EMR systems

Hippocratic AI Customer Support Channels

Live chat only during business hours
Email at support@hippocraticai.com
Knowledge base

Hippocratic AI Ratings

There are no Hippocratic AI ratings available on platforms like G2 and Capterra.

Hippocratic AI Reviews

There are no Hippocratic AI reviews available on platforms like G2 and Capterra.

10. Talkie.ai

What is Talkie.ai?

Talkie.ai is an AI receptionist voice agent meant for busy medical practices to help them reduce repetitive patient queries, so that they can focus more on patient care. This AI agent can help you automate appointment scheduling, capture new patient intake, manage prescription refill reminders, respond to FAQs, and more. The software is SOC 2 and HIPAA compliant, and caters to medical professionals across various specialities such as Orthopedics, Dermatology, Podiatry, among others.

Talkie.ai Features

Waitlist Management: Auto-fill schedule from waitlists when slots open up.
Advanced Call Routing: Send calls to the correct department based on the caller’s need or urgency.
Security & Compliance: HIPAA-compliance, SOC 2 Type II certification, secure data handling.
New Patient Intake: Create charts, gather essential patient info on first call.
24/7 answering: Answer every call immediately, even during after-hours.
Prescription Refill Automation: Send prescription refill reminders automatically.
Voicemail Replacement: Capture, transcribe, summarize messages into EHR.
Appointment Scheduling: Allow AI to book, reschedule, and cancel appointments.
FAQ Automation: Handle common questions related to hours, insurance, services, etc.

Talkie.ai Pros

Users love how easy it is to edit scripts and set up the medical voice AI agent without any coding using this AI.
Talkie.ai offers a variety of both male and female voices for the AI agent, helping users pick the voice that fits their brand image the best.
Users also love how easy it is to create and set up outbound call campaigns.
Talkie.ai helps in reducing the number of calls that go to your front desk, and it helps in improving the first call resolution rate as well.

Talkie.ai Cons

Many users have highlighted how the analysis and reporting function offered by Talkie.ai is not in-depth
This Assort Health replacement does not support integration with meeting schedulers like Calendly and requires custom code setup.
Talkie.ai has not revealed how much they charge for their AI voice agent.

Talkie.ai Pricing

Pricing information is not available on their website.

Talkie.ai Integrations

As per the information available on Talkie’s AI platform, it integrates with only a few EHR systems for now:

athenahealth
ElationHealth
ModMed
Medical Practice

Talkie.ai Customer Support Channels

Email
Phone

Talkie.ai Ratings

Talkie.AI has a rating of 4.9/5 on G2 and has overall positive customer reviews.

Talkie.ai Reviews

“Talkie.ai saved us loads of time and money by automating multiple repetitive and low-complexity processes. Our team can now talk to customers who are already pre-vetted and want to speak to our Accounts.”

“Not something that I dislike, but it would be great if Talkie.ai offered an out-of-the-box integration with meeting schedulers, such as Calendly. Such an integration, as far as I know, needs to be custom-coded.”

Source: g2

What Makes Emitrr The Best Assort Health Alternative?

After looking at the features, pros, cons, pricing, and other details of the ten best Assort Health alternatives, here’s why we think Emitrr is the best replacement to consider:

Using Emitrr’s AI voice agent, you can reduce 80% of your level one calls, reduce wait times, and save 100+ staff hours every week.
Emitrr offers an efficient AI phone agent that understands medical context and can have natural-sounding conversations, helping you reduce level one calls efficiently.
It not only offers an AI phone but also an AI SMS chatbot, an AI website chatbot, an AI VoIP system, and other functionalities for appointment management, review, and reputation management as well, keeping all your healthcare communication in one place.
Emitrr has been rated 5 stars for its customer service by review platforms such as Capterra and Software Advice.
Emitrr seamlessly integrates with 1000+ EMR/EHRs, calendar, and billing tools, thereby ensuring streamlined workflows.
This is a perfect Assort Health replacement for those looking for an affordable AI voice answering service. It has extremely flexible subscription packages. There are no hidden charges or annual binding contracts.
Emitrr is super easy to use, and there’s no learning curve involved.

Which Healthcare Specialties Are Catered By Emitrr?

Emitrr offers HIPAA-compliant AI agents that can cater to all kinds of healthcare specialties. Here are a few healthcare specialties and AI use cases for each:

AI for Orthodontics

Orthodontic clinics can use AI to provide instant answers about Invisalign, braces, or treatment timelines through the AI chatbot. They can use Emitrr’s AI voice agent to manage inbound dental calls, confirm orthodontic appointments, remind patients about a tightening session, or collect reviews and feedback post-treatment.

AI for Veterinarians

Emitrr’s AI for Veterinary practices can be used to instantly answer pet owners’ questions about services, appointment availability, and vaccinations through the AI chatbot. Additionally, Emitrr’s AI voice agent can be used to handle after-hours calls so that pet owners can still book appointments, and can be used for sending prescription refill reminders, pet vaccination reminders, and more.

AI for Therapists

Emitrr’s AI for Therapists streamlines confidential management of therapy intake forms, session bookings, and client FAQs. It can automate follow-ups for missed appointments or session feedback, assist with SOAP note-taking, manage calendars, and more.

AI for Chiropractic Practices

Emitrr’s AI for chiropractic practices can be used to engage website visitors through the website AI chatbot to answer questions about treatment options, insurance, and scheduling. The chatbot or voicebot can also be used to handle new chiropractic patient intake and collect pre-visit forms automatically, among other tasks.

AI for Orthopedics

Emitrr’s AI for Orthopedics can be used to manage high call volumes for scheduling or surgery follow-ups. It can be used to send automated reminders for physiotherapy sessions and follow-ups, to guide patients on post-surgery care instructions, and to answer FAQs via our AI chatbot.

AI for Surgeons

Surgeons can use Emitrr’s AI to handle pre-surgery FAQs, procedure preparation instructions, and consultation bookings. They can use the AI voice agent to follow up with patients post-surgery or to confirm follow-up appointments. Emitrr’s automated texting and reminder service can also be used here to reduce missed appointments.

AI for Pharmacy

Emitrr’s AI for pharmacy can be used to automate prescription refill reminders, to answer medication availability or delivery status inquiries, to send refill requests, among other tasks via AI chatbot, website chatbot, or AI voice agent.

AI for Optometry

Optometrists can use Emitrr AI to engage patients via an AI chatbot for lens, eyewear, or exam-related queries, to send prescription renewals, automated follow-ups for or contact lens reorders. They can also use the AI voice agent to handle appointment scheduling, reminders, and insurance verification, among other tasks.

FAQs

Who are Assort health competitors?

Emitrr, Avaamo, Forethought, Droxy.ai are some of the top competitors of Assort Health offering a reliable AI voice agent to automate patient communication and appointment management 24/7 and to reduce overall burden on your medical staff.

Which is the best replacement of Assort Health?

Emitrr is the best replacement of Assort Health as it offers an AI voice agent as well as AI chatbot and websitebot to automate patient queries across different channels that too at an affordable price.

How is Assort Health priced?

Assort Health’s pricing is not listed publicly; you would need to contact Assort Health directly for a customized quote based on their size, call volume, and feature requirements.

Conclusion

While Assort Health is useful at reducing calls and wait times, things like expensive pricing plans and limited capabilities are some common reasons why users seek a platform that is better than Assort Health.

After looking in-depth at some of the best Assort Health alternaitves, we think Emitrr ticks all the boxes and is arguably the best HIPAA-compliant AI phone agent that you can go for. Book a demo to see how much Emitrr will cost you and how it can help you automate patient communication.