Author Archives: Viplesh Upadhyay

How to optimize Google My Business Listing? In the previous GMB article, we discussed why your business definitely needs it’s Google My Business listing. It’s paramount now for businesses to have an online presence and establishing a GMB listing is … Read More

Introduction CRM platforms are specifically designed to cater to businesses and individuals to build and sustain lasting relationships with clients, customers, or other stakeholders. Businesses benefit from these solutions as these platforms help them manage their business operations seamlessly. When … Read More

Introduction Digital assistants and automation have taken over our life. From asking “hey siri, what’s the weather today” or “Ok google turn off the lights”, technology has truly taken over our lives and made it easier. The efficiency with which … Read More

Introduction to Patient Surveys Providing impeccable and optimal care is the ultimate goal for all healthcare practices across the world and while we all strive to do so, In today’s world, with a variety of healthcare providers to choose from, … Read More

Introduction Effective doctor patient communication is the key to delivering quality care, establishing a strong therapeutic relationship, and ensuring positive health outcomes. Any verbal or non-verbal interaction between the healthcare provider and patient reduces the cost of healthcare, enhances patient … Read More

Introduction Patient acquisition is the amalgamation of all the strategies a healthcare practitioner implements to attract new patients to their practice. It is the very initial step that marks the patient journey, which is further followed by connecting with the … Read More

patient engagement in healthcare
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Introduction to Patient Retention Patient retention is an important facet of the healthcare industry as it helps improve patient outcomes and patient satisfaction, while also bringing a spike in the revenue of the healthcare practices.  Patient retention encompasses engaging with … Read More

Introduction A particularly good aftereffect of the pandemic is that people have now become more health-conscious than ever. They are proactively taking steps to ensure that they remain in good health, and are also actively involved in their treatment processes … Read More

Introduction The pandemic has revolutionized how healthcare organizations think and work. For a health care provider in 2022, just offering the treatment is not enough. The industry has been disrupted and fragmented with new players, technologies, and processes. In 2021, more … Read More