Author Archives: Viplesh Upadhyay

How To Automate Appointment Confirmations And Reschedules Without Phone Calls

Introduction Missed appointments and no-shows can significantly disrupt a business. Every canceled or forgotten appointment represents lost revenue, wasted staff time, and frustration for both clients and employees. For many businesses, relying on phone calls for confirmations and reschedules is … Read More

How Athenahealth Practices Can Text Patients From Their Existing Phone Numbers

Introduction Patient communication in today’s time is no longer limited to phone calls or one-way reminders. Patients expect fast, conversational, and personalized communication, especially on text communication. However, various Athenahealth practices still face effective patient texting problems. The problem is … Read More

How to Automate New Patient Onboarding in Athenahealth

Introduction New patient onboarding is the very first interaction a patient has with your healthcare practice. It should be smooth and seamless, but unfortunately, it is also where a lot of healthcare businesses struggle the most, and if you are … Read More

How to Handle High Call Volumes in Athenahealth Without Adding Staff

Introduction Healthcare practices and their front desk staff are facing intense pressure these days, as  with the advancement of communication technology, patients expect quick responses, instant information, instant updates, and frictionless communication. But healthcare practcies are are facing staff shortages, … Read More

How to Automate Athenahealth Ticklers the Right Way

Introduction Healthcare practices in today’s time need efficiency, responsiveness, quick communication, and automated workflows as it directly affects the patient experience, revenue as well and quality care. Front desk teams manage various tasks, from managing appointments to handling billing and … Read More

Deep Athena Integration: What Your Phone System Should Do

Introduction In healthcare practices today, the burden of communication is growing as patients expect quick replies and instant answers. Despite the evolution of digital channels, phone calls remain the primary channel for patient interaction. While Athenahealth offers a great solution … Read More

Adit Pricing: Real Costs, Hidden Fees & Better Options

Introduction to Adit Pricing If you are on this page and reading this blog, then you are probably looking for a practice management platform, and Adit is one of the platforms you are considering. Adit is an all-in-one solution specifically … Read More

FaxZero Pricing Plans Explained: Is There a Better Alternative?

Introduction to FaxZero Pricing If you are looking for a simple and easy-to-use online faxing platform, then FaxZero is often the first name that comes to mind, as it is a well-known online fax service. It allows users to send … Read More

eFax Pricing: Hidden Costs, Monthly Plans, and Why Emitrr Wins

Introduction to eFax Pricing Even in the modern world, faxing plays a crucial role, but with new technological advancements, online faxing has replaced traditional faxing, and eFax is one of the most recognized names in online faxing. And if you … Read More

How to Schedule an Appointment on Athena: A Step-by-Step Guide for Patients

Introduction Managing healthcare appointments doesn’t have to be complicated. With Athenahealth appointment scheduling, patients can easily book, request, and manage doctor visits online without long phone calls or back-and-forth emails. If you’re wondering how to schedule an appointment on Athena, … Read More