Top 10 Confido Health Alternatives For Your Practice 

Introduction 

Looking for a better Confido Health alternative? We got you!

Many healthcare practices can deal with missed calls, FAQs, and other time-consuming repetitive tasks easily today, thanks to AI agents. Confido Health is often picked by healthcare providers only to encounter scalability and implementation gaps, and soon enough, they start seeking better Confido Health replacement options all over again.

If you are one of those, then here are some key takeaways you will find in this guide:

• Overview of Confido Health, its features, pros, cons, pricing, etc.
• Top reasons why users look for top alternatives to Confido Health.
• Features to look for in the best Confido Health competitor
• Detailed comparison between Confido Health vs other healthcare virtual assistants
• And lastly, why Emitrr is the best replacement to consider

Before we begin, here are the top competitors we are going to look at in detail:

What is Confido Health?

Confido Health is an AI healthcare automation platform that offers voice and chat AI to help healthcare practices automate various provider and patient-facing tasks, such as appointment scheduling, sending reminders, collecting payments, following up, and more. The platform offers a large suite of AI agents, such as Sara, Ryan, Lilly, etc., that can engage with patients in multiple languages, and you can choose to implement one or more of these agents depending on your use case. While Confido Health offers such cool features to help save at least 2 hours a day, users want an AI platform that is more affordable, scalable, and easy to implement. Before we see options that are better than Confido Health, let us take a glance at what it offers.  

Confido Health Features

• AI-powered virtual agents: Offers multiple agents (such as Sara, Ryan, Lilly) for different use cases, such as automating appointment scheduling, payment collections, pre-/post-operative engagement, closing care gaps, and care transitions.​
• Voice & text AI: Manages both inbound and outbound voice and text patient communication.​
• Multi-lingual AI for healthcare: Confido Health’s AI can converse in 20 languages. 
• Call & message transcripts: Gives real-time access to call and message transcripts.
• Customizable workflows: Offers highly customizable AI to help you with different tasks. 
• Call forwarding: Smart AI that transfers complex calls to relevant team members. 
• Secure & compliant: Confido Health offers an AI agent that is HIPAA compliant, AICPA, and SOC 2 compliant. 
• Pre and post-operative engagement: AI guides patients with pre-op instructions, tests, and clearances, then follows up post-discharge with education, medication reminders, and FAQs.

Confido Health Pros

• Multi-lingual AI: One of the best things about Confido Health is that it offers an AI voice and chat agent that can converse in 20 languages, including English, Spanish, Mandarin, etc. Additionally, they can cover any language and accent requested to meet your specific needs.
• Improves patient engagement: Users praise Confido Health for helping them reduce missed calls and improving overall patient engagement. 
• Seamless integrations: Confido Health deeply integrates with multiple IVR and EHR systems, offering you an uninterrupted workflow. 
• Saves at least 2 hours a day: By automating all your patient-facing and provider-facing tasks right from patient intake to post-discharge follow-up, with Confido Health AI, you can save minimum 2 hours a day. 

Confido Health Cons

• Time-consuming customization: Although the AI agents offered by Confido Health can be highly customized, their implementation can take more than 30 days. 
• Potentially expensive: This AI patient engagement platform can be potentially expensive for mid-sized and small practices. 

Confido Health Pricing

Confido Health has not publicly disclosed its pricing. 

Confido Health Integrations

Confido Health offers deep EHR and IVR integrations, including:

• eClinicalWorks
• Athenahealth
• ModMed
• Epic
• Dentrix
• MDLand
• 3CX
• Practice Fusions
• And more!

Confido Health Customer Support Channels

• Website support
• Dedicated account managers

Confido Health Ratings

There are no Confido Health ratings available on platforms like G2 and Capterra.

Confido Health Reviews

There are no Confido Health reviews available on platforms like G2 and Capterra.

Why Do Businesses Seek a Confido Health Alternative?

Here are some top reasons why businesses seek a Confido Health alternative:

Long Implementation time

While Confido Health can be customized highly, right from choosing your own language to voice and accent customization, this implementation can take more than 30 days. In a fast-paced environment like healthcare, this long implementation time can be a big hurdle. 

Poor Customer Support

While it is unclear from the website, Confido Health potentially does not offer multiple customer support channels. There is no phone number, email, or live chat support option available on their website, and poor support could be one of the reasons why users feel frustrated with Confido Health. 

Inefficient analysis and reporting feature

Many healthcare organizations, especially the smaller ones or large ones, might need access to custom reports or a detailed analysis to see how their AI voice agent is performing. This includes the number of calls it took, calls routed, time it took to resolve queries, and more. Confido Health does not offer an in-depth reporting and analytics feature as of yet, and this can be a hurdle for those who require this key stat for improvement. 

What To Look For In A Confido Health Alternative?

So if you are seeking the best Confido Health alternative, then here’s a list of features that you must look for: 

Ease of Use & Quick Implementation

Since ease of use and implementation time are the biggest issues with Confido Health, you must look for an alternative that is super easy to use so that your team can be trained in no time, and you should also see if the new AI tool can be implemented in a minimum time. 

EHR Integration

When looking for options like Confido Health, make sure to look for a system that offers seamless integration with not just the EHR/EMR system, but also with the calendar or billing system that you may be currently using, so that there are no gaps in workflow automation. 

HIPAA Compliance and Data Security

HIPAA compliance is obviously a must when choosing top AI virtual agent platforms for hospitals. But also check if the platform offers end-to-end encryption, secure call recording, user access control, audit logs and monitoring,  Business Associate Agreement, and other such features that are essential to protect the patient’s privacy. 

24/ Availability and Call Management

To reduce overhead cost and to ensure that there is someone available to answer patient calls even after hours, you must look for 24/7 availability. And to ensure that complex calls get routed to the right person, you must make sure that the platform offers all the necessary call management features as well. 

Conversational AI for Phone Calls

Patients do not want to feel like they are talking to a robot, even if they really are. So when looking for a Confido Health replacement, make sure to choose a platform that offers AI that works on the principle of natural language processing and has the capability to have human-like conversations. 

Appointment Scheduling

A strong alternative to Confido Health should simplify scheduling by allowing patients to book, confirm, or reschedule appointments seamlessly over the phone just by interacting with the AI and without the intervention of staff.

Learn more about AI-based patient scheduling in this informative video:

Prescription Refill & Reminder Automation

Prescription refill reminders are essential and could take up a lot of unnecessary time for the healthcare provider. So, look for an AI phone receptionist that can handle prescription refill requests and send automated reminders, ensuring patients stay on track with their medications.

Multilingual Support for Diverse Patient Populations

If you receive patients from diverse languages, then ensuring they are catered to as well is a must. So look for a Confido Health replacement that supports multiple languages, be it English, Spanish, or any other language. This will help in improving the patient experience as well.

New Patient Intake

Efficient onboarding is critical to scale and medical practice. And the right Confido Health competitor should be able to gather new patient details, verify insurance, and securely store information through automated phone interactions.

FAQ Automation

Choose an AI phone answering system that can handle routine queries such as location, office hours, billing, or test results, so that your staff can be freed up for more complex tasks. 

Natural Language Processing

Advanced NLP allows the AI to understand patient intent and respond conversationally, to make the interactions feel more human-like and less robotic. And so, it is essential to look for Natural Language Processing capability when seeking a replacement for Confido Health. 

Smart Call Routing

A Confido Health alternative should intelligently route calls to the right department or staff member if the query is too complex or nuanced and if the AI is not able to provide a solution to it, to help reduce wait times and improve patient satisfaction.

Customizable Greetings

Personalized greetings help build trust and ensure brand consistency. So look for an option that lets you tailor messages to your practice’s tone and patient demographics.

AI SMS Chatbot

If you also receive patient queries via text, then we strongly recommend that you go for an AI platform that offers both an AI voice agent and an AI chatbot. This will help you in automating and managing both voice and text queries and help your staff save at least 3+hours every day.

10 Best Confido Health Alternatives

1. Emitrr
2. Hyro.ai
3. Kickall.ai 
4. RingCentral AI
5. Retell AI
6. Synthflow AI
7. Talkie.ai
8. Hippocratic AI
9. Notable Health AI
10. Lindy AI

Emitrr: Best Confido Health Replacement

Emitrr Overview

Emitrr is a multi-channel AI-powered communication platform, and our top pick as the best alternative to Confido Health. This platform offers a reliable AI receptionist voice agent that can cater to all kinds of healthcare specialties to have context-aware and natural conversations with patients. What differentiates Emitrr is its AI phone and SMS agent that helps healthcare businesses save costs, 100+ hours, reduce no shows, improve efficiency, and overall patient satisfaction.

Other than its exceptional AI, Emitrr also offers an efficient VoIP phone system, online scheduling, complete SMS marketing, two-way texting, reviews, and reputation management functionality. 

Emitrr is also affordable, TCPA and HIPAA compliant, and rated 5/5 for its unparalleled customer service. Take a look at more details on this best Confido Health competitor:

Emitrr Features

• AI appointment scheduling: Let AI access your calendar and book, reschedule, or cancel appointments smartly upon the patient’s request.
• 24/7 AI call receptionist: Emitrr offers an efficient AI answering agent that can tackle calls and queries 24/7. 
• AI data and forms collection: Let AI collect patient forms and other information such as insurance details, patient demographics, reason of visit, medical history, and more beforehand. 
• AI call routing: Let AI analyse whether a call is from a new caller or an old one from the existing data, and let it transfer the call directly to the relevant person or department without human interference. 
• AI call handling: Let AI handle calls, be it level one calls for answering common queries, or canceling, rescheduling, or booking appointments. Or set actions and let it handle more complex calls, you decide.  
• AI phone tree: Comes with an interactive phone tree that engages with customers before routing them to the relevant department.. 
• AI call forwarding: Let AI forward incoming calls smartly by analysing the caller’s intent and context. Set it up to forward VIP calls to top agents, or to simply escalate urgent calls to the right person.
• AI call recording: Use Emitrr’s AI call agent to auto-record calls, to flag compliance breaches, and to train your team better for quality and compliance purposes. 
• AI call screening: Let AI filter spam or robocalls, identify unknown callers to reduce call disruptions and unnecessary long call queues. 
• AI call queue: Let AI handle common queries, bookings, cancellations, etc., to reduce call queue lines. Set up an auto message if a caller drops mid-way, and keep them engaged. 
• AI summary and transcripts: Save time that may be wasted in listening to long calls. Use AI summary and transcript features to get a crisp summary of different phone calls. 
• AI SMS nudge: Let AI nudge callers standing in virtual queues to continue the conversation over SMS instead. 
• Missed-calls-to-text: Use missed-calls-to-text to send a text message automatically to the caller if their call goes unanswered. 
• Auto dialer: No need to find and manually dial the customer number every time. Simply open the customer chat and click on the auto dial to make a call instantly. 
• Dashboard and reports: Access the dashboard and reports to analyse how many calls got dropped, the total number of calls received, missed, etc. And take necessary action to fix loopholes. 
• EHR/EMR/PMS integrations: Integrate this top Confido Health replacement with your existing software to ensure there are no major distractions in your existing workflow. 
• AI SMS Agent features: Also comes with an AI sms agent that using which you can generate auto replies, enhance messages, automate responses, and more.

If you are also interested to learn about our AI SMS agent, then take a look at what more Emitrr’s AI SMS agent can do in this video:

Emitrr Pros

• Save 100+ hours with Voice AI: Let your front desk save 100+ hours and focus on other important calls/tasks. Emitrr’s AI voice agent seamlessly manages level one calls, including answering common inquiries, booking, canceling, and rescheduling appointments, among other tasks.
• Handle both voice and chat queries: Emitrr not only offers a HIPAA-compliant voice AI but also an SMS AI agent that automates responses to queries that you may receive over text from different channels. 
• Seamless EHR/PMS/CRM integrations: No need to waste time manually trying to find a contact’s details. Emitrr integrates seamlessly with more than 500 EHR/PMS/CRM tools. So if an existing patient calls, a call pop will give you the caller’s details in seconds, helping your team close a call and clear up call queues.  
• Route callers to the right person/department: Emitrr’s AI receptionist voice agent recognizes if the patient is new or old based on the data available in the system. If the caller is new, it can collect essential information and feed it into the system, and if the caller is old, it can route them to the right person/department.
• Reduce high call abandonment rate: Long call queues can lead to an increased call abandonment rate. Emitrr AI not only communicates the expected wait time to the caller but also nudges them to continue the conversation over text. 
• Respond better with self-evolving AI: Emitrr’s SMS AI agent self-evolves with every conversation it has. Over time, your AI will start drafting better, contextually aware responses.
• Engage patients/customers after hours: No need to spend on hiring extra staff to cover after-hours queries/issues. Emitrr’s AI works 24/7, helping you keep your patients engaged and save costs. 
• Handle multiple calls without adding more extensions: You can let AI handle multiple incoming calls without the need to remember phone numbers or increase expenditure by adding more extensions.

Emitrr Cons

More advanced AI features are being built. 

Emitrr Pricing

Emitrr is way better than Confido Health and is quite affordable. Emitrr’s AI phone agent’s pricing starts at $99 a month. Get in touch with Emitrr’s team to get a custom quote and to pay for only the features you require.

Emitrr Integration

Emitrr offers seamless integration with 500+ tools, including:

• Healthcare tools (Athenahealth, Dentrix, Eaglesoft, and more)
• CRM tools (Hubspot, Mailchimp, Salesforce, Zapier, and more)
• Calendar tools (Google Calendar, Microsoft Calendar, and more)

Emitrr Customer Support Channels

• Phone: +1 (210) 941-4696
• Email: support@emitrr.com
• Live chat: Chat with a representative
• SMS: Text for help
• FAQs/forum: Browse FAQs or forum
• Knowledge base: Access helpful guides  

Emitrr Ratings

Emitrr has a solid rating of 4.8/5 on Capterra and G2.

Emitrr Reviews

Here’s what users are saying about Emitrr:

“I LOVE Emitrr. The support you get is wonderful, the app is easy to use, and they have been incredibly responsive. As a small business, we needed a messaging platform that wouldn’t break the bank and this meets all our needs (and then some) without making us feel overwhelmed. We came from Podium (had a terrible experience with them) and feel so valued at Emitrr!”

Source: Capterra

Hyro.ai

Hyro.ai Overview

Hyro AI is a robust conversational AI platform made specifically for enterprise healthcare providers. The platform uses natural language understanding (NLU) to automate patient communication across different channels, such as phone, chat, and text, while maintaining HIPAA compliance. Hyro is often used by health systems to manage high call volumes, schedule appointments, and answer patient FAQs. However, it may be quite expensive for mid or small healthcare practitioners. 

Hyro.ai Features

• AI Voice Agent: Answers patient calls, handles FAQs securely, and routes callers smartly. 
• Smart routing: Resolve routine calls with zero human involvement while routing  contextually complex cases to the right person
• Omnichannel Communication: Works across phone, SMS, and chat in a unified system.
• Appointment Scheduling: Automates appointment booking and rescheduling for patients.
• AI Chatbot: Provides HIPAA-compliant chat support on mobile apps and websites. 

Hyro.ai Pros

• Security is designed into every workflow.
• Built specifically for healthcare communication.
• Uses advanced NLU for natural interactions.

Hyro.ai Cons

• Made for enterprise healthcare organizations, it may be expensive for smaller practices.
• More commonly adopted by larger health systems and not small practices.
• Strong in patient communication, less in admin workflows.
• May require IT support for full deployment.

Hyro.ai Pricing

There is no information available regarding Hyro AI pricing. Contact support for the same. 

Hyro.ai Integration

Hyro is one of the best replacements for Confido Health, and it seamlessly integrates with tools like:

• AthenaHealth
• Epic
• Oracle Cerner
• eClinicalWork
• Meditech
• Slack
• And more

Hyro.ai Customer Support Channels

• Email/Help Desk
• FAQs
• Knowledge Base

Hyro.ai Ratings

• G2: 4.9/5

Hyro.ai Reviews

Here’s what users are saying about this Confido Health alternative:

“Waiting for more integrations, mainly. The key ones are there, like Salesforce, so I’m pretty satisfied that leads are created and updated automatically, but ideally I’d like direct integration with our internal ticketing system, project management tool and more.”

“Their solution for lead generation and scheduling. It saves us a lot of time in booking meetings with their automation, and people hardly recognise it’s an AI solution, because the experience is great.”

Source: g2

Kickcall.ai

Kickcall.ai Overview

Kickcall.ai is an AI-powered voice agent platform that is designed to help healthcare practitioners automate bookings, patient communication, and reduce missed calls. The software offers seamless integration with EHRs/EMRs and a bunch of useful AI tools, including multilingual support, seamless handoff from AI to live staff, HIPAA compliance, and more. However, Kickcall.ai is also a bit expensive and difficult to use. 

Kickcall.ai Features

• FAQ answering: Reduces front-desk workload by automating FAQ answering.
• After-hours handling: Allows you to answer and manage after-hours calls and queries with a 24/7 AI voice agent. 
• Recall reminders: Smart AI phone agent that sends recall reminders to patients. 
• Multilingual support: An AI agent that can interact with patients in over 40 languages. 
• Fully compliant: Complies with both HIPAA and Canadian PIPEDA regulation policies. 
• Live call transfers: AI receptionist for healthcare that transfers live calls smartly to the best available agent or department.

Kickcall.ai Pros

• This Confido Health competitor is highly customizable
• Offers AI that can converse in more than 40 languages
• Comes with a 14-day free trial

Kickcall.ai Cons

• Expensive AI voice answering service.
• Learning curve involved in creating complex workflow automation.
• Integrations and advanced customization may require technical assistance.

Kickcall.ai Pricing

Kickcall.ai’s pricing starts at $59 a month for basic features and goes up to $240 a month for access to more advanced features.   

Kickcall.ai Integration

Kickcall.ai integrates with software like:

• Oscar Pro
• Cal.com
• Itrust EHR
• Open Dental
• Curve Dental
• Practice Better
• And more

Kickcall.ai Customer Support Channels

• Slack support
• Email
• Chat
• Phone support

Kickcall.ai Ratings

There are no ratings available for Kickcall.ai on sites like Capterra and G2. 

Kickcall.ai Reviews

There are no reviews available for Kickcall.ai on sites like Capterra and G2.

RingCentral AI

RingCentral AI Overview

Another great alternative to Confido Health is RingCentral AI, which is a popular AI phone answering system that comes under the label of RingCentral AI Reception (AIR). This AI agent engages callers, routes urgent matters to dedicated medical teams smartly, and resolves routine queries. RingCentral is a trustworthy platform; however, it currently lacks an AI appointment scheduling feature and is not as feature-rich as other options similar to Confido Health. 

RingCentral AI Features

• Multilingual AI agent: This Confido Health competitor can interact with patients in English, Spanish, and French. 
• 24/7 AI call agent: RingCentral’s AI voice agent is available 24/7 to answer FAQs, route calls, and take bookings.
• Custom voice options: Offers an AI agent in 8 custom voice options.
• Real-time insights: Gives you real-time insights and guidance to agents during a live call. 
• Smart call routing: Smartly analyse the caller’s intent and route calls to available agents.

RingCentral AI Pros

• No IT support needed, quick to implement.
• Supports third-party phone systems and is highly scalable.

RingCentral AI Cons

• Not that feature-rich compared to other alternatives to Confido Health.
• Users may encounter bugs in certain new features.
• Complex scenarios will require human intervention.

RingCentral AI Pricing

The pricing for RingCentral AI receptionist for healthcare starts at $59/month for 100 minutes.

RingCentral AI Integration

RingCentral AI voice agent can be customized to connect with over 500 pre-built integrations.

RingCentral AI Customer Support Channels

• Chat
• Phone support
• Knowledge base
• Email ticketing

RingCentral AI Ratings

• G2: 4/5 

RingCentral AI Reviews

Here’s what users are saying about this replacement of Confido Health:

“It supports multiple channels like voice, chat, and email in one place”

“Some text delays and glitches making slow process”

Source: g2

Retell AI

Retell AI Overview

Retell AI is a popular conversational AI platform for healthcare practitioners. The platform can help you automate voice, chat, and SMS interactions via a natural-sounding AI agent. The best part is that using this Confido Health replacement, you can select your desired large language models and create an agent that fits your healthcare operational needs. This AI can also operate in more than 31 languages, answer FAQs, schedule appointments, and more. However, users don’t like the limited user access control feature and integration issues. 

Retell AI Features

• Call transfers: An AI voice agent that can warm or cold transfer calls to human agents with briefs. 
• Appointment scheduling: AI that checks availability and confirms appointments.
• Batch call: Place calls and scale your outreach by calling patients in bulk. 
• Analytics: Get access to reports on the number of calls made or received, transferred, resolved, etc. 
• Post-call analysis: AI voice agent that gives you a detailed analysis post-call so that you can make better decisions.

Retell AI Pros

• Retell AI can converse in a very natural, human-like voice.
• Building a voice AI agent for healthcare using Retell is very intuitive & simple.
• Users appreciate the choice of LLMs, voice agents, and different voice options.
• Retell AI helps qualify leads in real‑time & in reducing manual work.

Retell AI Cons

• Existing integrations are limited. 
• UX can be a bit confusing when setting up automations or VoIP.
• Cost can escalate quickly as usage grows.

Retell AI Pricing

Retell AI offers a pay-as-you-go pricing option starting at $0.07+/minute for AI Voice Agents

$0.002+/msg for AI Chat Agents. Those who have a large call volume can get in touch with them to get a custom price quote. 

Retell AI Integration

This Confido Health alternative seamlessly integrates with many EMR/EHR software, including:

• Dentrix
• Epic
• OpenDental
• ChiroTouch
• eClinical
• Keragon
• And more

Retell AI Customer Support Channels

• Email Support
• Private Slack Channel Support
• Prompt Engineering Support

Retell Ratings

• G2: 4.8/5

Retell AI Reviews

Here’s what users are saying about Retell AI:

“I can only add members as an admin to the workspace — there’s no option to grant members limited access or custom roles. Also, the workspace infrastructure could be improved, so let’s say if an account has 20+ workspaces, there’s no search function, so you have to scroll to find them.”

“The accuracy, natural tone, and smooth conversation flow are unmatched, it feels genuinely human. Latency is impressively low, so interactions happen in real time without awkward pauses. The platform is intuitive, easy to set up, and adapts seamlessly to different industries.”

Source: g2

Synthflow AI

Synthflow AI Overview

Synthflow AI is a HIPAA-compliant AI voice agent ideal for healthcare, call centers, and other such industries. This AI phone agent offers solutions like an appointment setter, IVR, AI concierge, and AI receptionist to help reduce missed calls and operational costs. This competitor of Confido Health is highly customizable and even HIPAA and SOC compliant. However, call bugs, complex setup, and inability to handle complex queries are problems to consider with this AI voice agent. 

Synthflow AI Features

• Multilingual AI agents: Synthflow AI call agent can interact in over 30 languages. 
• Smart call routing: Smartly route calls to available teams by identifying context and caller intent.
• Appointment setter: AI that automates appointment bookings, rescheduling, and cancellations. 
• Ready-made AI agent templates: Comes with ready-made AI agent templates that you can choose to launch your AI immediately.
• Custom workflows: You can customize this Confido Health alternative with actions like transfer, book, escalate, etc., to match your logic.
• Compliant: Synthflow AI phone system is SOC2, HIPAA, and GDPR-compliant.

Synthflow AI Pros

• Manages appointments and helps in reducing the administrative workload.
• Comes with multi-channel and multi-lingual support.
• Comes with a 14-day free trial.
• Highly customizable AI voice agent for healthcare

Synthflow AI Cons

• Complex setup, not convenient for newbies.
• Many users have reported occasional call bugs.
• Synthflow’s AI may struggle with regional accents.
• Does not support live chat or phone options.
• High call volumes or integration expansion require a pricing upgrade.

Synthflow AI Pricing

Synthflow AI voice offers five pricing options:

• Starter Plan: $29/month 
• Pro Plan: $450/month
• Growth: $900/month
• Agency: $1400/month
• Enterprise/Custom Plans: Priced by quote.

Synthflow AI Integration

Synthflow AI integrates with:

• WebPT
• Athenahealth
• Salesforce Health Cloud
• Dentrix
• And more

Synthflow AI Customer Support Channels

• Knowledge Base
• Email
• Community forums
• Group call

Synthflow Ratings

• G2: 4.5/5 

Synthflow AI Reviews

Here’s what customers are saying about Synthflow AI:

“The voices for agents were not gendered, so trying to filter based on “male” or “female” in the dropdown filters yielded 0 results; moreover, there were no other filters, despite things like age and accent being obvious options for filters.”

“The initial setup had a bit of a learning curve, particularly in fine-tuning conversation flows. However, once we got through the early adjustments, the system ran smoothly. I’d love to see a few more ready-made conversation templates to speed up onboarding.”

Source: g2

Talkie.ai

Talkie.ai Overview

Talkie.ai is a newly built AI receptionist voice agent designed for busy medical practices to help them reduce repetitive patient queries. This AI agent can help you automate appointment scheduling, manage prescription refill reminders, capture new patient intake, respond to FAQs, and more. Talkie.ai is SOC 2 and HIPAA compliant, and caters to medical professionals across various specialities such as Orthopedics, Dermatology, Podiatry, among others.  

Talkie.ai Features

• Advanced Call Routing: Send calls to the correct department based on the caller’s need, context, or urgency. 
• Waitlist Management: Auto-fill schedule from waitlists when slots open up.
• Appointment Scheduling: Allow AI to book, reschedule, and cancel appointments.
• Security & Compliance: HIPAA-compliance, SOC 2 Type II certification, secure data handling.
• New Patient Intake: Create charts, gather essential patient info on first call. 
• Prescription Refill Automation: Send prescription refill reminders automatically. 
• Voicemail Replacement: Capture, transcribe, summarize messages into EHR. 
• 24/7 answering: Answer every call immediately, even during after-hours.  
• FAQ Automation: Handle common questions related to hours, insurance, services, etc. 

Talkie.ai Pros

• Offers many male and female voices for the AI agent, helping users pick the voice that fits their brand image the best. 
• Easy to use for editing scripts.
• Can set up a medical voice AI agent without any coding.   
• Talkie.ai helps in reducing the number of calls that go to your front desk, and helps in improving the first call resolution rate as well. 

Talkie.ai Cons

• This Confido Health replacement does not support integration with meeting schedulers like Calendly and requires custom code setup. 
• Many users have highlighted how the analysis and reporting function offered by Talkie.ai is not in-depth.
• Talkie.ai has not revealed how much they charge for their AI voice agent.

Talkie.ai Pricing

Pricing information is not available on their website. 

Talkie.ai Integrations

As per the information available on Talkie’s AI platform, it integrates with only a few EHR systems for now:

• ElationHealth
• athenahealth
• ModMed
• Medical Practice

Talkie.ai Customer Support Channels

• Email
• Phone

Talkie.ai Ratings

• G2: 4.9/5 

Talkie.ai Reviews

Here’s what users are saying about Talkie.ai:

“Talkie.ai saved us loads of time and money by automating multiple repetitive and low-complexity processes. Our team can now talk to customers who are already pre-vetted and want to speak to our Accounts.”

“Not something that I dislike, but it would be great if Talkie.ai offered an out-of-the-box integration with meeting schedulers, such as Calendly. Such an integration, as far as I know, needs to be custom-coded.”

Source: g2

Hippocratic AI

What is Hippocratic AI?

Hippocratic AI is a safety-focused generative AI specifically meant for the healthcare industry. It is known for offering a large language model, Polaris, for patient-facing tasks such as appointment confirmations, patient follow-ups,  digital patient check-ins, etc., for providers, payors, pharma, dental, and more. The technology aims to reduce clinician burdens by automating administrative tasks and addressing the global healthcare worker shortage. However, high barriers to entry, no AI chatbots, and a lack of integrations, etc., are some main issues with this healthcare AI platform.  

Hippocratic AI Features

• Safety-focused LLM: The Polaris system uses various language models to ensure safe and accurate patient interactions.
• AI agents for patient communication: Hippocratic AI agents can engage with patients via phone calls to offer personalized advice on non-diagnostic topics.
• Operational efficiency: Automates routine administrative tasks, freeing healthcare providers to focus on direct patient care.
• HIPAA compliance: Maintains strict regulatory compliance.
• AI agent app store: Allows clinicians to design and use AI agents tailored to specific to their specific operational challenges.

Hippocratic AI Pros

• Reduces administrative burden and repetitive work.
• Helps in improving communication and trust between patients and healthcare providers.
• Prioritizes patient safety and data security by adhering to HIPAA and strict healthcare standards.
• Offers customizable AI voice agents that tackle calls seamlessly. 

Hippocratic AI Cons

• Given the kind of customization and types of AI agents this Healthcare workflow automation software offers, it could be potentially expensive to implement.
• Integrating Hippocratic AI into existing healthcare infrastructure can be time-consuming and complex.
• Hippocratic AI lacks an AI chatbot, texting, and other such features.

Hippocratic AI Pricing

Hippocratic AI’s pricing model is not publicly disclosed. 

Hippocratic AI Integrations

Hippocratic AI offers integrations with major healthcare systems and platforms, including:

• MEDITECH
• Epic
• Cerner
• Allscripts
• Zoom
• Microsoft Teams
• Slack
• Google Workspace
• And more!

Hippocratic AI Customer Support Channels

• Live chat only during business hours
• Email at support@hippocraticai.com
• Knowledge base

Hippocratic AI Ratings

There are no Hippocratic AI ratings available on platforms like G2 and Capterra.

Hippocratic AI Reviews

There are no Hippocratic AI reviews available on platforms like G2 and Capterra.

Notable Health AI

What is Notable Health AI?

Notable is a HIPAA-compliant automation platform that offers an assistive AI agent called Sidekick, which uses AI and robotic process automation (RPA) to streamline administrative workflows in healthcare. Instead of direct patient communication, this AI system automates back-office processes like data entry, prior authorizations, billing, and patient intake. If your goal is to improve efficiency, reduce manual work, and integrate seamlessly with EHR systems, then this replacement to Confido Health can be worth considering. 

Notable Health AI Features

• Patient intake automation: Digital intake forms that feed directly into EHRs.
• AI-driven workflow automation: Automates repetitive administrative tasks such as billing, claims, and intake forms.
• Robotic process automation (RPA): Mimics human actions in EHR systems to reduce manual data entry.
• EHR integrations: Deep connections with major systems like Epic and Cerner.
• Scheduling & referrals: Automates appointment scheduling and referral management.
• Prior authorization automation: Streamlines payer communication and authorization workflows.

Notable Health AI Pros

• Reduces administrative burden for staff with strong workflow automation: 
• Goes beyond typical AI by directly automating EHR tasks.
• Offers deep connections with leading systems to improve efficiency.
• Improves back-office efficiency.

Notable Health AI Cons

• Enterprise-oriented and more suited for large healthcare systems than small practices.
• Focuses on back-office tasks, not direct patient communication.
• Advanced automation solutions often come with enterprise-level pricing.
• May require IT resources and customization to deploy fully.

Notable Health AI Pricing

Contact support

Notable Health AI Integrations

• Epic
• AthenaHealth
• Meditech
• Oracle Cerner

Notable Health AI Customer Support Channels

• Email/Help Desk
• FAQs/Forum
• Knowledge Base
• Phone Support
• Chat

Notable Health AI Ratings

• G2: 4.5/5

Notable Health AI Reviews

Here’s what users are saying about Notable Health AI:

“Its very simple to use & it is makkdown-based app so it will be familiar for everyone & no need to style expiciltly.”

“I could not anything dislikeful to me. I really loved every feature of it.”

Source: Capterra

Lindy AI

What is Lindy AI?

Lindy AI is another good alternative to Confido Health and is an AI assistant platform that focuses on helping healthcare professionals automate repetitive tasks, such as sending reminders, appointment scheduling, etc. Lindy AI is often described as a virtual executive assistant, capable of scheduling, drafting communications, and handling basic workflows. While it isn’t designed specifically for healthcare, it can be adapted as a HIPAA-compliant virtual assistant when configured with the right safeguards.

Lindy AI Features

• AI scheduling assistant: Automates calendar management, meeting booking, and rescheduling.
• Email & communication support: Helps draft and organize emails and messages.
• Task automation: Delegates repetitive administrative work to the AI assistant.
• Meeting management: Can handle invites, reminders, and follow-ups.
• Multi-platform integration: Works with calendars, email platforms, and collaboration tools.
• Customizable AI workflows: Users can configure the assistant for different industries or team needs.

Lindy AI Pros

• Offers strong scheduling capabilities.
• Goes beyond calls or chat; supports emails, reminders, and admin work.
• Customizable for different use cases.
• Good for teams & professionals.
• User-friendly design.

Lindy AI Cons

• Many users find Lindy’s pricing to be expensive, making it less accessible for small businesses or budget-conscious individuals.
• Strong on scheduling and messaging, but weaker in areas like AI phone agents or call answering.
• Doesn’t combine voice, SMS, chatbot, and scheduling under one roof.
• Businesses must confirm HIPAA configurations and agreements, which may be a hurdle.
• Better for general Admin, less for patient support.

Lindy AI Pricing

Lindy AI offers a free and three paid pricing plans:

• Free: Comes with 400 credits a month
• Pro: $29.99 a month for 3000 credits/month
• Business: $199.99 a month for 20,000 credits/month
• Enterprise: Custom 

Lindy AI Integrations

• HubSpot CRM
• Jotform
• ClickUp
• Salesforce
• Google Calendar

Lindy AI Customer Support Channels

• Email
• Knowledge base

Lindy AI Ratings

• G2: 4.9/5
• Capterra: 3.5/5

Lindy AI Reviews

Here’s what users are saying about Lindy AI:

“What I love most is how natural Lindy feels. It doesn’t feel like another app I have to figure out, it just blends into the way I work. I can throw random tasks at it, follow ups, reminders or just things I’d probably forget otherwise, and it actually gets them done. It feels like someone’s quietly keeping me on track while I focus on other stuff.”

“While Lindy is extremely useful, some advanced workflows take a bit of trial and error to get just right. I’d also love to see deeper integrations with third-party tools and platforms in future updates to reduce reliance on workarounds.”

Source: G2

What Makes Emitrr The Best Confido Health Alternative?

After looking at the features, pros, cons, pricing, and other details of the ten best Confido Health alternatives, here’s why we think Emitrr is the best replacement to consider: 

• Emitrr offers an efficient AI phone agent that understands medical context and can have natural-sounding conversations, helping you reduce level one calls efficiently. 
• It seamlessly integrates with 500+ EMR/EHRs, calendar, and billing tools, thereby ensuring streamlined workflows.
• Emitrr not only offers an AI phone but also an AI SMS chatbot, an AI VoIP system, and other functionalities for appointment management, review, and reputation management as well. 
• Emitrr has been rated 5 stars for its customer service by review platforms such as Capterra and Software Advice.
• This Confido Health alternative is ideal for those looking for an affordable AI voice answering service. It has extremely flexible subscription packages. There are no hidden charges or annual binding contracts.
• Emitrr is super easy to use, and there’s no learning curve involved.

Which Healthcare Specialties Are Catered By Emitrr?

Emitrr offers HIPAA-compliant AI agents that cater to all healthcare specialties. Here are a few healthcare specialties and AI use cases for each:

AI for Optometry

Optometrists can utilize Emitrr AI to engage patients through an AI chatbot for questions about lenses, eyewear, or exams, and to send automated follow-ups for prescription renewals or contact lens reorders. The AI voice agent can also manage appointment scheduling, reminders, insurance verification, and more.

AI for Veterinarians

Emitrr’s AI for veterinary practices enables instant responses to pet owners’ questions about services, vaccinations, and appointment availability via an AI chatbot. The AI voice agent can manage after-hours calls, allowing pet owners to book appointments anytime, and can also send reminders for vaccinations, prescription refills, and more.

AI for Orthodontics

AI for Orthodontic clinics can be used to instantly answer questions about braces, Invisalign, or treatment timelines. Emitrr’s AI voice agent can handle inbound calls, confirm appointments, send reminders for tightening sessions, and collect reviews and feedback after treatment.

AI for Pharmacy

Emitrr’s AI for pharmacies automates prescription refill reminders and handles inquiries about medication availability, refill requests, and delivery status through an AI chatbot, website chatbot, or AI voice agent.

AI for Chiropractic Practices

Emitrr’s AI for chiropractic practices engages website visitors with an AI chatbot that answers questions about treatment options, insurance, and scheduling. It can also automate new patient intake and collect pre-visit forms, among other tasks.

AI for Surgeons

Surgeons can use Emitrr’s AI to manage pre-surgery FAQs, provide procedure preparation instructions, and handle consultation bookings. The AI voice agent can follow up with patients after surgery to check on recovery and confirm follow-up appointments. Additionally, Emitrr’s automated texting and reminder services help reduce missed appointments.

AI for Therapists

Emitrr’s AI for therapists can securely manage intake forms, session bookings, and client FAQs, automate follow-ups for missed appointments or feedback, assist with SOAP note-taking, handle calendar management, and more.

AI for Orthopedics

Emitrr’s AI for orthopedics can efficiently manage high call volumes for scheduling and surgery follow-ups using the AI voice agent. It also sends automated reminders for physiotherapy sessions and follow-ups, and guides patients on post-surgery care and FAQs through the AI chatbot.

FAQs

Conclusion

After looking at the detailed comparison between the top 10 Confido Health, we can confidently say that Emitrr is the best choice to consider. Emitrr offers AI voice, SMS, and website chatbot to help you improve patient engagement, save precious staff hours, and more that too at a competitive price. If you want to learn more about Emitrr, then feel free to book a free demo consultation.