10 Best magicJack Alternatives For Your Business

Smooth communication is a challenge for everyone, including individuals and businesses. VoIP services like MagicJack have gained maximum popularity because they provide affordable, easy-to-use calling solutions.

Whether businesses are looking to cut down on phone bills, make international calls, or streamline business engagement and communication, MagicJack is the go-to choice for all types of business.

But here’s the catch!

Indeed, MagicJack offers excellent features, but it might only tick some of the desired features and functionality you are looking for. Multiple limitations include inconsistent call quality, a lack of advanced integrations, and tight support channels. 

You would look for an alternative to MagicJack, but it is not the right fit for your business. Similarly, we do not want you to waste time researching and looking for other options. This blog provides detailed information on different MagicJack options that you can always look for. 

Let’s get into the blog and find the perfect MagicJack competitors for you. Before that, let’s understand everything about MagicJack!

What is MagicJack?

MagicJack phone system is a low-cost VoIP solution that helps maintain phone calls in a connection that does not wake up. It was first launched in the year 2007, with a case that you could plug into a port. It offered affordable and almost free calling.

MagicJack evolved, and multiple versions made connecting with users via an Ethernet port simple. Further, the mobile app was introduced, allowing users to make calls directly from their smartphones from anywhere.

There are multiple features of MagicJack to understand; let’s get into the features of MagicJack

Top MagicJack Features To Look For

• It notifies users of incoming calls while they’re on another call
• Easy redirection calls to alternative numbers added
• Rejects all calls when you’ve put it on DND mode
• Users can block unwanted contacts
• Displaying the caller’s name and number before you pick them up
• Allows callers to leave messages if calls are unanswered 
• Easy call routing and transfers
• Offers unlimited calling to countries like the  United States and Canada

Pros and Cons of MagicJack 

Pros:

• Easy to install with no technical skills required.
• Portable: Just unplug and plug into another device.
• Offers an annual plan and free calling at a lower cost than a typical landline.

Cons:

• It only works with cable modem or DSL, not satellite internet.
• Requires a computer to make or receive calls.
• It doesn’t integrate with other platforms (CRM, phone systems, email, etc.).
• Customer service is challenging to contact via phone or any other medium. 
• Needs a strong internet connection to access calls through MagicJack, and a slight change in the internet speed will affect the call quality. 
• No advanced features were found. 
• It is pricier than other VoIP services like Emitrr. 
• No scalability: As businesses grow, they cannot rely on MagicJack. 
• International calling can not entirely rely on MagicJac; other tools, like Emitrr, offer the best features and are 100% reliable.

MagicJack Pricing Plans

MagicJack has two pricing plans and starts from; 

• MagicJack Yearly Cost: $43 
• 3 Year Plan: $109

MagicJack Ratings and Reviews

Ratings: 3.3 /5 

Reviews of MagicJack

“Customer service could be improved. Small businesses should pay more for better support.”

“At times, their customer service is impossible to reach via phone. I’ve had days when I cannot get through. When I do, they say they provide the information needed to port but don’t allow the new carrier to port it out, effectively holding you hostage. Using them is a way to give them control over your whole business. They don’t allow you to update email addresses via their website.“

Source: G2

What should you look for in MagicJack Alternatives?

It’s time to review this list and know exactly what to look for when looking for MagicJack competition. We have listed a few things so you can directly compare them with your chosen alternative. 

Call Quality: 

Reliable communication starts with top-notch voice quality. Look for a VoIP service that minimizes lags, delays, and dropped calls to ensure smooth and professional interactions with clients and team members.

Pricing & Plans:

Budget is key, but so are the features that are included. Compare pricing plans carefully to ensure you get the features you need at a competitive rate with no hidden fees. An exemplary VoIP service should offer great value without sacrificing quality.

Device Compatibility:

Flexibility is vital for modern businesses. Choose a VoIP system that works seamlessly across multiple devices, such as desktops, smartphones, and tablets. This will make it easier to manage calls from anywhere.

Features Offered:

Beyond basic calling, look for essential features like call forwarding, voicemail, and conference calls. Advanced functionalities such as analytics, IVR menus, and call recording can enhance communication efficiency.

International Calling:

If your business operates globally, ensure the VoIP service provides cost-effective international calling rates. Check for included countries and compare costs to make global communication seamless and affordable.

Ease of Setup & Use:

A VoIP system should be easy for everyone, from tech-savvy users to beginners. The platform should offer a user-friendly interface that simplifies business communication, whether installed or used daily.

Customer Support:

Reliable customer service can make or break your experience. Opt for a VoIP provider with 24/7 support to resolve issues quickly and minimize downtime. Quality support ensures your operations remain uninterrupted.

Portability:

In today’s dynamic work environment, portability is a must. Choose a service that allows you to use your VoIP system from any location with a stable internet connection, offering flexibility for remote or hybrid teams.

Mobile App Availability:

A dedicated mobile app can enhance your mobility and accessibility. Making and receiving calls directly from your smartphone ensures you’re always connected, no matter where you are.

Scalability:

Your business needs may grow over time. A sound VoIP system should scale alongside your business, offering advanced features, higher capacity, and expanded functionality as you grow.

Top 10 MagicJack Alternatives For Superior VOIP Performance

1. Emitrr
2. Ooma
3. Vonage
4. Grasshopper
5. Dialpad
6. Nextiva
7. Google Voice
8. RingCentral
9. CallHippo
10. CloudTalk

1. Emitrr

Emitrr is the best VoIP phone system for small businesses because it provides superior call quality. Its 99.99% uptime ensures clear communication and allows users to rely on Emitrr anytime easily. Now, what makes Emitrr even more impressive? 

It has capabilities that streamline the overall workflow of the business. Multiple tools like SMS messaging and scheduling calls and messages for users. 

Emitrr’s combination of features and affordability makes it the smart choice for all business types. In addition to its features, it offers strong customer support that stays with users during doubts and queries. Thus, Emitrr is the ultimate solution for businesses looking for smooth communication operations.

Key Features

• Call Forwarding: Forwards incoming calls to yet another device or extension.
• Users and extensions: create, modify, or assign, including forward call settings.
• Call Recording: Record calls for quality checks and compliance.
• Toll-Free Numbers: Customers can call you free of charge.
• Call Disposition: Include tags and labels based on call outcomes.
• Call Pop Feature: Call pop gives the caller’s history and real-time details.
• IVR Menu Customization: Create, edit, or delete custom IVR menus as required.
• Missed Call SMS: This sends auto SMS about missed calls to the person.
• Mobile & Desktop App: Flexibility to access the system on desktop, mobile, or laptop.
• Multi-Location Management – Monitor and manage operations spread across multiple locations.
• Simultaneous & Sequential Calls: Select sequential or simultaneous call routing.
• CRM Integration: Reach out to your CRM instantly and know who’s calling.
• Maximum Wait Time in Queue: Set limits for caller wait times.
• AI Features: Future AI applications for smoother communication over the calls.
• Voicemail to text: This transcribes voicemails into text for easier access.

Pros of Emitrr

• This uptime of 99.99% helps reduce the time spent without a call.
• Friendly user interface: Smooth, intuitive dashboard, easy to navigate.
• HD call quality ensures clear audio for easy communication.
• Quick Setup & Training: It has an easy setup and fast onboarding process.
• Seamless integrations that seamlessly connect easily to CRM, EHR, or PMS tools.
• Reasonable Pricing Affordable packages are available with excellent value.
• Feature-Rich: Calling, texting, review management, and much more.

Cons of Emitrr

More features are coming soon.

Emitrr Integrations

Emitrr offers integrations with more than 1000 tools across different industries, such as home service businesses, real estate, etc., with tools like:

• MailChimp
• Zapier
• Salesforce
• HubSpot
• Facebook
• HouseCall Pro
• And more!

Pricing

Emitrr offers one of the most affordable phone systems for small businesses, with monthly plans starting at just $30. 

Emitrr Support Channels

• Phone: Call Emitrr at +1 (210) 941-4696
• Live chat: Chat with Emitrr’s live representatives
• Email: Send email to Emitrr’s support team at [email protected]
• Knowledge base
• FAQs/forum
• SMS

Reviews and Ratings (from G2 and Capterra)

Ratings: Emitrr has an overall customer rating of 4.8/5 on Capterra and 4.7/5 on g2. Here’s what Emitrr’s customers are saying:

Reviews from customers

“Emitrr has been an excellent tool for our business. It has vastly improved our marketing efforts and is easy to use and user-friendly. The customer service is unmatched—anything I ask for help with is acknowledged quickly and usually resolved within a day or less. They are also quick to implement new ideas from clients. I don’t have one negative thing to say about Emitrr.“

“Its user-friendly layout and design help, especially with our business model using multiple numbers. Customer support has always been invaluable and responsive. We use this and all its features daily. It was easy to implement and seamlessly integrated into our system.”

Source: G2

2. Ooma

Ooma is a highly trusted VoIP service provider by businesses in every industry for easy communication with clients anywhere and anytime. It is easy to use, requires a simple setup, and has very cheap international calling rates, so it has become the top choice for many small and mid-sized businesses. Yet, while offering much to its users, users cite problems such as frequent outages, extra costs for some of the features, and complications in using some tools.

Key Features of Ooma

• Ring teams: There would be no missed calls to ring every caller simultaneously.
• Mobile & Desktop Apps: You can access your phone system on mobile and desktop for maximum flexibility.
• Call Recording: Record calls for later review, quality checks, and compliance.
• Company Directory: A digital phone book containing employee names and extensions to route calls.
• Virtual Receptionist: Provide the caller with the initial answers and direct them to the right person or department.
• Call Forwarding & Transfer: Forward or transfer calls seamlessly to other numbers or voicemails as required.
• Flexible Numbering: Use assignable extension 1000 through 9999 to define your numbering.
• Call Log: Track and review your incoming and outgoing call history quickly.

Pros of Ooma

• Low International Charges: It also boasts the lowest rates outside the US, Mexico, Canada, and Puerto Rico, so it is recommended to firms with a worldwide customer base.
• Quick Installation: The initial setup is user-friendly and straightforward; businesses are instantly ready.
• 800 Free Toll-Free Number: Businesses can have a toll-free number without extra cost.
• Strong Features: It gives several VoIP tools that simplify communicating with customers and vendors.

Cons of Ooma

• Extra cost for voicemail transcription: Voicemail transcription is not included in the regular plans and must be paid as an additional service.
• Frequency Outages: The customers state they experience services periodically, which delays business communications.
• Complexity in Some Features: Some features are great but hard to access for fresh users.

Ooma’s pricing plans 

• Ooma provides three different price plans for various needs. 
• Essentials: $19.95/user/month -Basic features suitable for small teams. 
• Pro: $24.95/user/month – Advanced call recording and transcription of voicemail messages. 
• Pro Plus: $29.95/user/month. This all-inclusive plan includes premium tools for business scaling. 

Ooma Ratings And Reviews

Ratings: 4.6/5

Reviews from customers:

“Since the beginning, I had an issue with an extreme amount of spam calls (at least six daily on each phone). I tried to register the phones on do not call (both state and fed), waited 90 days, and it did nothing to reduce the number of spam calls.“

“The call quality was lacking. There was a lag between when I spoke and when the other person heard me. This caused us to seem to talk over each other, and I would listen to my voice echo.“

“Customer service is non-existent. The upper management will say anything when in a tight spot, then forget they have said it. Their support does not provide accurate information. Told phones could be moved, and I just had to remove them from the Ooma account, then say, “No, you cannot move the phones”. If you would like to have frustration, choose Ooma!“

Source: G2

3. Vonage

Vonage is a simple plug-and-play communication solution for small businesses that provides smooth connectivity through SMS, voice, and video. This platform has various features and integrates with multiple tools. It offers numerous month-to-month contracts, easy activation, and technical support from the team’s experts. One can easily compare MagicJack to Vonage based on the key features below.

Key Features

• Call Groups: It routes calls to multiple extensions to ensure no call goes unanswered. 
• Visual Voicemail: Voicemails are transcribed into text and sent and received through email. 
• Mobile app: Vonage mobile app is available to make and receive calls on the go anytime and anywhere
• Virtual Receptionist: Helps handle calls efficiently by automating them with the phone system. 
• On-Demand Call Recording: Easily record calls from any device to save or share whenever needed. 
• Phone Number Porting: Porting the existing phone number easily to Vonage.

Pros of Vonage

• Customizable Dashboard: This company offers a highly customizable dashboard with the option to build custom features via its API (though this might be complex for small businesses).
• Friendly Customer Support: Provides fast and effective resolutions, highlighting customer service.
• Intuitive Interface: Simple, user-friendly interface that requires minimal training to use effectively.

Cons of Vonage

• Frequent Glitches: Users report frequent crashes and call drops, which can harm customer relationships.
• Limited Features: Vonage offers only basic features. Advanced functionality often requires custom development, which can be time-consuming and complex.
• Inconsistent Call Quality: Call quality is often unreliable, with intermittent communication issues.

Vonage Pricing Plan:

• Mobile: $19.99/month/extension
• Premium: $29.99/month/extension
• Advanced: $39.99/month/extension

Vonage Reviews and Ratings

Ratings: 4.3 /5 

Reviews from customers:

“Call quality is poor, and it changes the audio output source when you have Bluetooth connected to the phone automatically“

“I signed up for my small business to integrate it with my new CRM. I ended up not changing CRMs and didn’t need the Vonage account. I had it for 13 days without even using it and wasn’t told it was a year-long contract. I was under the assumption it was month to month. Even though I didn’t make one phone call or use the system, they still charged me a $250.00 cancelation fee. This is horrible customer service. I would have even accepted a prorated fee. I will be sure to tell everyone not to do business with Vonage. This has to be one of the worst experiences for me.“

Source: G2

4. Grasshopper

Grasshopper is the best VoIP service provider. It offers a virtual phone number with valuable features at a competitive price. Businesses of all sizes use it, and it is known for its voice quality and affordability. 

Key Features

• Call Transfer: Easy transferring of live calls to another extension.
• Voicemail Transcription: Easy voicemail summary without going through the whole message.
• Instant Response: Automated text replies to missed calls so that they stay informed.
• Extensions: Multiple extensions are available for individuals and respective departments.
• Simultaneous Call Handling: Live call parking while handling other calls separately.
• Business Phone Numbers: You can choose from local, toll-free, and vanity numbers or port your existing number for free.
• Custom Greetings: Create and play professional greetings automatically for incoming calls.

Pros of Grasshopper

• It is affordable for small business VoIP phone systems, starting at just $14 per month, but only offers the basic features.
• Users of Grasshopper love the quality of the call that Grasshopper offers.

Cons of Grasshopper

• No reports and analytics were found, so you cannot have accurate analytics on the report of the handling calls by you or your team. 
• The website’s settings are challenging to navigate and set up the incoming call workflow. 
• It consists of basic features with limited integrations. 

Grasshopper Pricing Plan

• Grasshopper offers competitive pricing starting at $14 per month. 

Reviews and Ratings of Grasshopper

“1 There are almost no features Beyond the calling, texting, and call log; there are no analytics or unique features; overall, it is a tedious application.“

Source: G2

5. Dialpad

Dialpad is an AI-powered telephone system specially made for small businesses. It is designed for multiple industries, such as real estate, retail, e-commerce, etc. With the Dialpad’s extensive features like voicemail drop and routing. With the competitive pricing, a call quality issue was found. 

Key Features of Dialpad:

• Unlimited calls with the dial-pad’s business telephone service 
• AI-powered call and voicemail transcriptions for call summaries, notes, and more. 
• Easy interaction with small business customers and HD voice quality 
• It offers customer service with multi-level auto attended at the same time. 
• Easily add extensions and users for small businesses to grow with the phone system 
• Redirection of incoming calls to another device 
• Virtual queue hold for the callers
• Syncing contacts and their information with the  integration of the CRM tools

Pros of Dialpad

• It has a user-friendly interface with an appealing design and an all-in-one dashboard, making it easier for the user. 
• Calling features and integration with your favorite and most used apps for unlimited calls and recordings. 
• AI transcript features where AI helps in taking notes during a call. 

Cons of Dialpad

• It has poor call quality. Sometimes, the software works great, and sometimes, it drops the calls, causing the quality to become poor. 
• Easily disconnects the call that faces multiple issues with software and customer inconvenience that leaves a bad impression on them. 

Dialpad Pricing

• Standard: $15/user/month
• Pro: $25/user/month
• Enterprise: Custom

Reviews and Ratings of Dialpad

Ratings: 4.4 /5 

Reviews from customers

“We had very poor quality meetings. Never could get the quality addressed.“

“This software is excellent in every way. I’ve been using it for a year and haven’t found any problems. It’s easy to record, call, share, etc.”

Source: G2

6. Nextiva

Nextiva is a feature-rich, AI-powered VoIP phone system for small businesses. Its downsides include texting and review generation capabilities, as well as its reliable phone system. The service offers four pricing plans to cater to business customers’ needs. Although the quality is gradual, significant drops and audio issues are often considered the service’s downsides.

Key Features of Nextiva

• It automatically routes incoming calls to the next available team member.
• Real-time monitoring of the status of employees’ phones.
• The ability to explain problems naturally using AI-powered interactions.
• It informs you of any voicemail received.
• Summarizes voicemail messages with AI for quick access.
• Automatically rejects any anonymous calls.

Pros of Nextiva

• Prices start at $30/month, which is decent for small businesses.
• It offers an accessible, easy-to-use application that allows customers to take calls anywhere.
• Customers love it, especially HD-quality calls.

Cons of Nextiva

• Users frequently report disruptions in call quality.
• Requires a year-long commitment, limiting flexibility.
• Most users are not able to access the website.

Nextivia Pricing

• Emitrr offers flexible and affordable pricing options, starting at just $30 per monthly user. 

Ratings and Reviews of Nextivia

Ratings: 4.5 /5 

Reviews of Nextivia:

“Almost every aspect of this phone service is second rate; the mobile app gets a C-; the online admin portal gets a C; managing call flows and voicemails is difficult. Desktop app gets an F as it does not make managing any aspect of my experience better. Does not meet any of the things you might expect from a modern, software-first VOIP system. Difficult to use. Oh, and then customer service is worse than the service itself.“

“We have been waiting for 90+ days for text message approval. We have taken all the necessary steps but still cannot get approval. We also signed up for automatic payment, but on two occasions, they shut our phones off for non-payment. I do not recommend that anyone use Nextiva.“

Source: G2

7. Google Voice

Google Voice is a light VoIP service for small businesses requiring an affordable communication solution. It is an integrated offering with the Google suite of services, Making it a perfect option for small companies working in the Google environment. Ease of use is a benefit of a Google Voice system, but it will never offer premium features and does not fully support international calling.

Key Features of Google Voice

• It connects the call to any other number or device connected.
• Voicemail transcription: This is automatically transcribed and delivered via email or text.
• Call blocking: block unwanted calls with a few clicks.
• Mobile App: Take Google Voice calls on the road from your mobile app and make them as well.
• Seamless connection of Google Workspace; sync into other available Google apps like Gmail or Calendars.
• Multi-device access: Access your phone system through your smartphone, tablet, or desktop.

Pros of Google Voice

• Quick and easy setup, especially for users already familiar with Google Workspace.
• It is integrated very effectively with Google’s entire suite, maximizing productivity.
• Available through an easy-to-use mobile app for flexibility to work from anywhere.

Cons of Google Voice

• Few Advanced Features: It doesn’t include call recording features, customization of IVR, and AI tools.
• International Call Limitations: This also has high costs and some limited features.
• No Customer Support: Lacks direct customer support, relying on online resources for troubleshooting. Not Scalable: Better for a small team with simple needs in terms of communication.

Pricing of Google Voice

Free to use

Reviews and Ratings of Google Voice

Ratings: 4.1 / 5

Reviews of Google Voice:

“We are a business that needs a user-friendly phone system that covers the basics. Google Voice couldn’t handle that, and they charged a crazy amount each month.“

“I consistently dropped calls when traveling, even when traveling within my city. My work requires always being available for cases, so this did not work for me. Also, the call would often never connect.”

Source: G2

8. RingCentral 

RingCentral is an AI-powered VoIP phone system for small businesses. People love it because of its AI-driven calling features. The software’s easy navigation helps new users get on it quickly. It has affordable pricing plans with the right features that any small business will need. However, some users have reported poor call quality, which can impact business calls.

Key Features of RingCentral

• Quickly build a customized IVR using a drag-and-drop tool to route calls to the right person or department.
• Monitor the real-time status of 100+ extensions for better team visibility.
• Preview voicemail messages when you can’t listen to them.
• View caller information before answering the phone to streamline interactions.
• Integrate with your CRM tools or create a custom API for tailored solutions.
• Store call records, voicemails, and other files without worrying about storage limits.

Pros of RingCentral

• The intuitive design makes it simple for businesses to set up and manage.
• Packed with advanced tools and options for enhanced communication.
• Offers excellent value for the range of features included in its plans.

Cons of RingCentral

• Users often face call clarity issues that disrupt communication.
• Many users report frequent call drops, affecting customer satisfaction.
• Reaching support teams or account managers can be slow and frustrating.

Pricing of RingCentral

• Core: $30 per user per month
• Advanced: $35 per user per month 
• Ultra: $45 per user per month 

Reviews and Ratings of RingCentral

Ratings: 4 / 5

Reviews of RingCentral

“In the beginning, it was fine. Then, the phone started acting up for three hours (you could not make calls; that happened to me from time to time), and sometimes, for almost a whole week, the text messages didn’t work; you couldn’t send a text message at all.“

“Terrible customer service. We have been paying for the tool for 3-4 months and have not yet been able to use it. We have not received a response to our request for a refund or help getting international numbers.“

Source: G2

9. CallHippo

CallHippo is a virtual phone system that provides features such as call distribution, customizable ring settings, and more for businesses of any size. It is simple to use. In addition to internet phones, the text feature ensures smooth communication for customers. However, users have often complained about its laggy performance and brutal account cancellations.

Key Features of CallHippo

• Record calls quickly for quality and compliance purposes.
• It will dial directly with one click.
• It mutes active calls when needed.
• Support in more than one language.
• Intuitive, AI-powered call insights & notes.
• Easily block spam or blocked calls.
• Controls call recording on the go.
• One host can invite multiple participants to work more effectively.

Pros of CallHippo:

• Easy and simple to operate.
• Provide immediate and efficient service whenever needed.
• Features such as AI voice bots and sales agents make communication easier.
• Summary of the call performance.

Cons of CallHippo

• Clients have problems canceling services and incurring unwanted charges. The app often lags, presenting severe problems with call quality and customer satisfaction.

Pricing of CallHippo

• Starter: $18 per user per month
• Professional: $30 per user per month
• Ultimate: $42 per user per month

Reviews and Ratings of CallHippo

Ratings: 4.4 /5 

Reviews of CallHippo

“There were issues with the system and multiple excuses for why it wasn’t working. Month after month, we were charged for seven users even after telling support we only showed three active. Instead of doing the right thing, they argued why it was happening and still wouldn’t assist in fixing the user issue so they could keep collecting more money. In the end, this was horrible customer service.“

“After a long chat with the client service agent, who walked me through beneficial features, I discovered that the $20/month bronze plan comes with zero minutes and text messages. You have to buy credits to receive or place phone calls.“

Source: G2

10. CloudTalk

CloudTalk is a cloud-based VoIP phone system for business organizations. It is designed to improve team communication, prioritizing efficiency and customer satisfaction. The system offers advanced call routing, CRM integration, and real-time analytics. However, it also has issues with call quality and cost-effective premium features.

Key Features of CloudTalk

• It directs calls to the appropriate agent according to the customer’s needs.
• Make dialing easier using one-click dialing directly from your CRM or software.
• Provides access to live data on team and call performance for insights.
• Record and review calls to ensure quality assurance and provide training.
• Seamlessly integrate into tools like HubSpot, Salesforce, and Pipedrive.
• Have customized menus that would lead the caller to the correct department.
• Auto dialing to optimize the outbound calling process.
• Call Notes & Tags Add in the notes and categorize calls to aid follow-up.

Pros of CloudTalk

• A strong set of call management and customer interaction tools characterizes it.
• It allows the provision of international phone numbers for worldwide operating businesses.
• Integrates with the most popular CRM and helpdesk tools.
• It is an easy, user-friendly interface that is easy to set up for any team of any size.

Cons of CloudTalk

• Users constantly complain about inconsistent call quality.
• Advanced tools come at a higher price point. Mobile does not exist for some programs.
• Mobile access is limited from the pricing tier.

Pricing of CloudTalk

• Starter: $25/month
• Essential: $30/month
• Expert: $50/month

Review and Ratings of CloudTalk

Ratings: 4.3/ 5 

Reviews of CloudTalk

“Chief among many usability issues is the iOS App. When receiving a call, if one of my colleagues answers before me, my phone will continue to ring indefinitely, draining my battery. If I answer the ringing call a colleague has already responded to, I hear silence on the other end. If I decline the call, the call will ring again a few seconds later, and I will need to fall 5-6 times until my iPhone stops ringing. All colleagues in my department have experiences that are consistent with this.“

“Their sales team promised us more services than the product can deliver. It barely handles SMS and is spotty and slow. The phone and desktop apps crash and disconnect frequently, glitching out and not answering calls. Many calls are dropped into a voicemail void, and no operator has ever rung through.“

Source: G2

Why is Emitrr the best MagicJack Alternative?

Seamless CRM integration

More than 1,000 easy integrations with CRMs and business tools instantly make client history available, in addition to the call pop feature. MagicJack only has essential features, so integrating CRM features is challenging. With Emitrr, easy integration is one of the vital reasons users rely on and trust it. 

Advanced Features

It provides call forwarding, ring groups, simultaneous calls, analytics, and many other automation tools that ensure easy communication and customer satisfaction. Companies can rely entirely on Emitrr for advanced operations and work when they decide to grow. Whereas MagicJack only provides the basic features, companies must change the VoIP platform further if it expands their business and expectations. 

Better Service

It’s rated 5/5 on Capterra for offering 24/7 customer support via call, chat, email, and a knowledge base. Customer service is one of Emitrr’s reliable services, and customers can be contacted through multiple communication channels such as chat, emails, or phone calls. 

Affordable Price

Pricing starts at $30/user/month but depends on your customizations. This is a good value. Emitrr has scalable capabilities beyond VoIP. It supports SMS marketing, reputation management, and review generation, making it ideal for growing businesses. This price for so many essential features is worth it. MagicJack can be half the price of Emitrr, but it lacks innovative features and consists of only basic features, which users, anyway, have to use multiple tools to complete their tasks.

Which Industries does Emitrr cater to?

Healthcare and Clinics

VoIP for healthcare can facilitate patient communication through appointment reminders, call routing, and voicemail transcription. Thus, it enables clinics to provide patient-focused care efficiently with seamless scheduling and follow-ups.

Real Estate

Through Emitrr’s real estate VoIP, and features like call analytics and CRM integration, real estate agents can better manage client interaction, arrange property viewings, and track communication history, thus improving lead management and customer service.

Insurance

Emitrr enables insurance agents to personalize customer care. It uses call recording, routing, and SMS capabilities to manage claims and update policies efficiently.

Small Business

With scalable VoIP features, Emitrr will make communications more manageable for small businesses with tools such as call forwarding, CRM integration, and affordable pricing that could help better engage customers.

Education and Schools

Emitrr supports schools by automatically enabling communication, parent notifications, and easy call routing, ensuring smooth coordination between staff, students, and parents.

NGOs and Non-Profits

Using Emitrr’s VoIP for non-profits, and features like automation and analytics, nonprofits can better engage donors, enhance internal communication, and run efficient campaigns using SMS and call features.

Home Services

It provides home service companies with capabilities such as appointment scheduler calls, real-time customer interaction reporting, and job management for these purposes.

Law Firms

Law firms can securely manage client calls, voicemail transcriptions, and call histories, enabling streamlined case management and professional clients. 

Religious institution 

Emission of better communication among the community, thus ensuring member engagement through automated announcements, event reminders, and call routing. 

E-commerce and Retail 

Thus, retailers use Emitrr to immediately respond to customers’ queries, complete a customer’s order, and inform clients via SMS, increasing consumer satisfaction.

How To Switch From MagicJack to Emitrr?

Here’s how you can switch easily from MagicJack to Emitrr:

Number Porting
Number porting transfers SMS and voice services from the current provider to Emitrr, essentially switching the number’s carrier.

Steps for Number Porting:

1. Gather Information: The customer must provide the following:
   • Account Number and PIN with their current provider (name of the provider like MagicJack)
   • A completed Letter of Authorization (LOA).
   • The latest invoice from their current provider. (name of the provider like MagicJack)
2. Submit Porting Request: Emitrr will submit a porting request to their messaging aggregator/network partner
3. Activation: Emitrr will activate the number on our platform once the porting is complete, and the customer will be notified.

SMS Hosting
SMS hosting enables texting on an existing business number while keeping its voice services with the current provider (e.g., MagicJack).

Steps to Enable SMS Hosting:

1. Provide Information: The customer must share the business number they want to enable for texting and submit a Letter of Authorization (LOA).
   • An LOA template will be provided to the customer for completion.
2. Submit Hosting Request:
   • Emitrr will submit an SMS hosting order to Bandwidth to add the SMS capability of the number to our system.
   • In most cases, the messaging capability is enabled immediately, allowing the customer to start texting from Emitrr immediately.
3. Additional Steps (if needed):
   • If messaging isn’t enabled immediately, we’ll use the LOA to work with our messaging aggregator/network partner to complete the setup.
   • In such cases, Emitrr’s messaging aggregator typically takes 2–4 business days to finalize SMS hosting.

Important Note for SMS Hosting:

New Numbers: If the customer doesn’t have an existing number and requires a new one, Emitrr can purchase and assign a number based on the customer’s area code preference. SMS hosting is not necessary in this case.

FAQs

Conclusion: Choose The Best VoIP Solution

The right VoIP system makes it essential to streamline communications and move your business forward. What works and is reliable, functional, and scalable to your needs with the service is what features of services like MagicJack and its alternatives will cut.

This is where Emitrr differs. With a 99.99% uptime, it offers HD call quality with AI-enabled tools and smooth CRM integration. It has all the requirements for a small business to communicate efficiently and smoothly, from recorded calls and SMS capabilities to multi-location management, which Emitrr can offer within budget.

There are no substandard calls, atrocious customer care, or lame features. Get on Emitrr today to propel your communication into orbit. Schedule a Demo now and be one of the first to experience the future of VoIP calling. 

Begin your journey toward more thoughtful, seamless communication with a system that meets your business’s needs!