Top 10 Text-Em-All Alternatives For Your Business

Introduction

As a service-based business, there must be a lot on your plate, right? From handling sales to managing your existing customers, from coordinating with your staff to maintaining client relationships, you must be all over the place. To streamline such time-consuming tasks, we bet you’d be using a business texting app. Among a plethora of apps available in the market, Text-Em-All is a good texting software that is known for its capabilities for sending text message alerts and notifications to customers. However, a lot of Text-Em-All users have been facing issues with the software, pertaining to message delivery, pricing, and navigation. These are some reasons why people are switching to better Text-Em-All alternatives. 

Are you also looking for the perfect Text-Em-All alternative that aligns with your requirements? Get ready for some mind-blowing insights! 

What is Text-em-all?

Text-em-all is a widely used customer text messaging platform designed to help businesses communicate and market to their customers. It offers a variety of useful features that are easy to use, though it falls short in integration options and can become costly for smaller businesses. Here’s a detailed look at Text-em-all:

Text-em-all Features

• MMS: Send images and files to customers through MMS.
• Surveys: Use SMS surveys to gather feedback and insights from customers.
• Flexible inbox: Share your inbox with your team for easy collaboration on message threads.
• Personalisation: Add personalised fields in text messages when uploading files for broadcasts.
• Text signatures: Create and automatically add text signatures to your messages.
• Text templates: Use pre-created text messages or create new templates for future use.
• Message library: Store and access saved audio and text messages in your account.
• Combo broadcast: Send voice and text broadcasts simultaneously.

Text-em-all Pros

• Excellent customer support: Text-em-all is known for its responsive support team, providing quick and effective solutions to user issues.
• Simplified communication: Features like auto-replies, repeating broadcasts, and combo broadcasts streamline communication, saving time.
• Easy-to-use interface: The platform offers an intuitive interface that requires no technical expertise to operate.

Text-em-all Cons

• App issues: While the desktop version works fine, users report limitations and faults with the mobile app, which offers fewer features.
• Pricing concerns: The basic version charges 5 cents per credit, which can become expensive when messaging large groups. The second version starts at $10 per month but lacks key features.
• Message delivery delays: Some users have experienced delays in message delivery, with reports of lagging performance in this area.

Text-em-all Pricing

Text-em-all pricing offers a free plan with basic features, and their monthly plan starts at $19 per month based on group size. Apart from this, Text-em-all also offers credit-based pricing options ranging from 5¢-9¢ / credit based on volume. 

Text-em-all Integrations

• Zapier
• Salesforce
• Shopify
• Facebook
• HubSpot 
• Pipedrive
• And more

Text-em-all Reviews & Ratings

Text-em-all ratings are 4.7 on Capterra. Here’s what customers are saying about it:

“Because we use this software so infrequently, there are some updates that can be confusing when trying to set up at a moments notice for emergency notifications.”

“The Call ‘Em All interface is very user-friendly. If you are not able to find something quickly, there is always a representative available to chat.”

Source: Capterra

Text-em-all Support Channels

• Phone
• Chat
• Email
• FAQs

Why Do Businesses Seek A Text-Em-All Alternative?

A lot of Text-Em-All users have switched to different platforms because of the following reasons: 

Issues with Text-Em-All pricing

One of the main reasons why people are switching to a Text-Em-All alternative is its pricing structure. Even though there is a free version available, it obviously isn’t feasible to use when you’re running a business. There are two paid versions of this software. The first version charges the user 5 cents per credit, which can be quite expensive if you have to send messages to a large group of people. The second version starts from $10 per month, which doesn’t include major texting functionalities. It means that you will have to upgrade to be able to use those features. Businesses are looking for flexible pricing plans that don’t seem complicated and also don’t burn their pockets. 

Issues with the mobile app

While some users have found Text-Em-All fairly easy to use, others have faced issues navigating through the features. Some users have also pointed out that though the computer version works fine, there are some faults with the mobile app. There are limited features in the mobile app. 

Limited automation capabilities

A lot of Text-Em-All users have complained about not having the option to send automated responses to their customers. They feel that setting up automated responses could save them a lot of time and also improve their response times significantly. The lack of this feature has made users switch to better Text-Em-All alternatives. The app also misses out on offering SMS templates to send out messages without spending too much time or effort.

Delays with message delivery

Some users have complained about messages not being delivered timely manner. For an emergency text message notification system, timely message delivery is key. To ensure faster message delivery, people are looking for apps similar to Text-Em-All.  

What Features to Look for in a Text-Em-All Alternative?

When exploring messaging platforms, many businesses look at Text-Em-All reviews and then compare them with other options to find the right fit. If you are considering a Text-Em-All alternative, focus on features that improve communication, reduce manual work, and support long-term growth.

Two-way messaging

A strong Text-Em-All competitor should offer real-time, two-way texting so customers can actually respond, not just receive broadcasts.

Automation and AI tools

Modern platforms provide automated appointment reminders, AI-powered replies, and scheduled messages to help teams manage conversations more efficiently.

Scalable broadcast messaging

A good Text-Em-All replacement should support both high-volume outreach and personalised follow-ups as your audience grows.

Review and reputation management

Beyond texting, choose a platform that helps you manage reviews and customer feedback to strengthen your online presence.

Easy integrations

Look for built-in connections with your CRM, scheduling tools, or industry software to streamline workflows.

Transparent pricing

Clear, predictable pricing helps you avoid hidden fees and surprises as your message volume increases.

10 Best Text-Em-All Alternatives

1. Emitrr
2. Ez Texting
3. SimpleTexting
4. SlickText
5. TextMagic
6. Avochato
7. TextUs
8. Heymarket
9. TextRequest
10. Textline

1. Emitrr: Best Text-em-all Alternative

What is Emitrr?

Emitrr is a top-rated AI-powered text messaging and customer communication platform, recognized as the best Text-Em-All alternative. It offers an extensive range of features such as two-way messaging, bulk texting, recurring texts, an AI chatbot, and more.

Emitrr’s pricing is affordable and volume-based, making it accessible for businesses of all sizes. It integrates seamlessly with over 1,000 third-party CRM, PMS, and EHR tools. Additionally, Emitrr is both HIPAA and TCPA compliant, ensuring robust security measures. The platform also boasts stellar customer service, providing an unparalleled experience for users of SMS text messaging platforms.

Key Features of Emitrr

• Custom AI SMS Agent: Build your own AI SMS agent by setting its name, image, role, and description, or pick from ready-made templates.
• Automated Responses: Keep prospects engaged with instant, automated text replies.
• AI-Generated Replies: Skip the typing, Emitrr’s AI crafts context-aware responses in the right tone.
• AI Message Enhancer: Improve the tone and clarity of your messages with AI assistance.
• AI Rule Engine: Automatically filter and route customer messages to the right team member.
• AI-Powered Campaigns: Generate SMS campaigns within seconds by simply entering a prompt.
• Knowledge-Based Training: Train your AI agent with existing data, knowledge bases, or website links.
• Self-Learning AI Agent: The more it interacts, the smarter it gets, continuously evolving with each conversation
• Bulk Messaging: Bulk messaging makes it easy to send appointment updates, promotions, or alerts to your entire contact list in one go.
• Chrome Extension: With the Emitrr Chrome extension, you can manage calls, texts, and updates right from your browser without switching tabs.
• Two-Way Text Messaging: With two-way text messaging, customers can reply directly to your messages, making conversations quick, natural, and seamless.
• Webchat Widget: The webchat widget adds live chat to your website so visitors can reach out instantly without needing to call or email.
• Shared SMS Inbox: A shared SMS inbox lets your whole team view, assign, and manage conversations together, complete with notes and faster replies.
• Group Chat Functionality: Group chat functionality allows you to start group conversations where participants can respond publicly or privately.
• Review Response Inbox: All your customer feedback is pulled into one easy-to-manage inbox, so you never miss a review or leave a response hanging.
• Auto Review Replies: Set up smart, pre-written responses to reviews, saving time while still staying engaged with your audience.
• CRM Integration: Connect Emitrr with your CRM to sync customer data, giving you more personalized and efficient review follow-ups.
• Customer Feedback Tools: Want direct insights? Use built-in tools like surveys and quick forms to gather helpful feedback from your clients.
• SMS Marketing Tools: AI SMS marketing tools give you access to drip campaigns, templates, and scheduled sends, ideal for healthcare and service-driven businesses.
• Contact Management: Contact management keeps your database organized with import/export options and integrations with 500+ platforms.
• Live Chat: Be there when customers need you most. With real-time chat support, you can answer questions instantly and boost satisfaction.
• Automated Reminders: With every automated reminder, you reduce no-shows and help clients stay on schedule without needing to follow up manually.
• No-Show Follow-Ups: If someone misses an appointment, Emitrr automatically follows up to rebook or reconnect, helping you turn missed chances into new ones.

Emitrr Pros

• Exceptional Customer Service: Emitrr consistently earns 5/5 star ratings on platforms like Capterra.
• Comprehensive Features: From secure chat to advanced drip campaigns, Emitrr covers it all.
• Affordable and Transparent Pricing: Customized quotes are offered based on texting volume, with no hidden fees.

Emitrr Cons

• More advanced texting capabilities will roll out soon!

Emitrr Pricing

Emitrr is one of the most affordable alternatives to Text-em-all, offering a pay-as-you-go pricing model starting at $45 per month!

Emitrr Integrations

Emitrr offers 500+ integrations across different industries such as dental, recruiting, real estate, etc., with tools like:

• MailChimp
• Denticon
• AthenaHealth
• Zapier
• Salesforce
• HubSpot
• Facebook
• HouseCall Pro
• And more!

Emitrr Reviews & Ratings

Emitrr has a solid 5/5 star rating on Capterra, and here’s what customers are saying about it: 

“You have it all integrated into one platform, the signatures, the amount of characters, you can attached files, send photos. You are able to create and send forms. Unlimited amount of things we can use and take advantage of.”

“I LOVE Emitrr. The support you get is wonderful, the app is easy to use and they have been incredibly responsive. As a small business, we needed a messaging platform that wouldn’t break the bank and this meets all our needs (and then some) without making us feel overwhelmed.”

Source: Capterra

Emitrr Support Channels

• Live chat: Chat with Emitrr’s live representatives
• Phone: Call Emitrr at +1 (210) 941-4696
• Email: Send email to Emitrr’s support team at support@emitrr.com
• Knowledge base
• FAQs/forum
• SMS

2. EZ Texting

What is EZ Texting?

EZ Texting is a comprehensive text marketing software designed for small businesses, focusing primarily on SMS marketing campaigns. This alternative to Text-em-all provides standard texting features through an intuitive interface, ensuring ease of use and a straightforward onboarding process. However, some customers report dissatisfaction with its expensive and sometimes misleading pricing plans. Here’s a detailed breakdown of what EZ Texting offers:

EZ Texting Features

1. Two-Way Messaging: Engage in real-time conversations with customers.
2. Contact Management: Organize and target customers by segmenting them into groups and lists.
3. Custom Keywords: Create unlimited SMS keywords for tailored campaigns.
4. Mass Texting: Send bulk SMS to specific contact lists, ideal for promotions or announcements.
5. AI-Powered SMS Compose: Utilize AI to draft messages and templates effortlessly.
6. Analytics and Reporting: Access detailed insights like click rates and delivery stats to assess campaign performance.
7. Grow Contributor Lists: Bulk upload opted-in contacts and expand lists using keywords, forms, or QR codes.
8. Generative AI: Automatically create personalized SMS for enhanced customer engagement.

EZ Texting Pros

• Strong Customer Support: Users appreciate timely assistance and resolutions to queries.
• Simple Setup & Onboarding: The platform’s easy setup and quick onboarding process are highly praised.
• AI Automation: Features like generative AI and AI-powered message compose simplify creating and personalizing SMS content.

EZ Texting Cons

• High Pricing: Many small businesses find EZ Texting’s pricing steep compared to competitors.
• Software Glitches: Users often encounter issues with glitches, making basic tasks like setting up campaigns cumbersome.
• Delivery Issues: Reports of inconsistent message delivery have frustrated customers, as important communications sometimes fail to reach their recipients.

Ez Texting Pricing

There are four EZ texting pricing options available:

• Launch: $20/month for up to 500 contacts
• Boost: $60/ month for 500-2,000 contacts
• Scale: $100/month for 2,000-50,000 contacts
• Enterprise: $3000 a month for 50,000+ contacts

Ez Texting Integrations

Ez Texting offers integrations with a wide list of software and tools, including: 

• HubSpot
• Zapier
• SquareSpace
• Mailchimp
• Salesforce
• Vortext
• CustomerX
• QuickDesk
• And more..

Ez Texting Reviews and Ratings

Ez Texting customer rating on Capterra is 4.3/5 and on G2 is 4.5/5. Here’s what customers are saying about Ez Texting:

“The ease of use for training less technical people on how to buy keywords is excellent. The API is great to work with as well.“

“The platform is constantly pushing for increasing expense. And pricing displays are misleading to say the least.“

Source: Capterra

Ez Texting Support Channels

• Chat 
• Phone
• Email
• Faqs
• Knowledge Base

3. SimpleTexting

What is SimpleTexting?

SimpleTexting is a cloud-based SMS marketing and text messaging platform designed to facilitate two-way conversations, bulk SMS campaigns, message scheduling, and more. This Text-em-all replacement enables users to seamlessly send and receive messages, making it a versatile tool for effective customer engagement and communication.

SimpleTexting Features

Here’s a breakdown of the features SimpleTexting offers:

1. Two-Way Texting: Engage in direct, one-on-one conversations with customers from the platform.
2. MMS Messaging: Send multimedia messages, including images, videos, and more.
3. Bulk SMS Messaging: Reach a large audience by sending messages to multiple recipients at once.
4. Scheduled Messages: Plan and schedule messages to be sent at specific dates and times.
5. Text-to-Join Keywords: Create custom keywords that users can text to subscribe to your updates.

SimpleTexting Pros

1. Extensive Feature Set: SimpleTexting offers a robust range of features, including two-way messaging, drip campaigns, automation, MMS, contact segmentation, and more, making it a versatile SMS marketing tool.
2. Seamless Integrations: The platform integrates smoothly with over 1,000 third-party tools, including Zapier, MailChimp, Salesforce, Shopify, and HubSpot.
3. User-Friendly Interface: SimpleTexting’s intuitive design ensures users of all experience levels can navigate and use it effortlessly.

SimpleTexting Cons

1. Costly Pricing: SimpleTexting’s plans can be expensive, making it less accessible for small businesses with limited budgets.
2. Limited Global Reach: The platform primarily supports messaging in the US and Canada, which might not work well for businesses with international audiences.
3. No HIPAA Compliance: SimpleTexting isn’t HIPAA-compliant, limiting its use for healthcare professionals.
4. Complex Billing and Renewal: The auto-renewal billing process can be confusing and difficult to manage for some users.

SimpleTexting Pricing

SimpleTexting pricing plans range from $39 to $899 per month.

SimpleTexting Integrations

SimpleTexting integrates with 1000+ third-party CRM/EHR/social media apps and tools, including, but not limited to:

• MailChimp
• Salesforce
• Slack
• Hubspot
• Instagram
• SimpleTix
• Follow up boss
• Zapier
• Podio
• WordPress
• Pabbly
• Amplifier
• Integrately
• And much more!

SimpleTexting Reviews & Ratings

SimpleTexting has over 200 customer reviews and a rating of 4.7/5 on Capterra. 

“SimpleTexting is a great option if you are looking to reach a larger audience than traditional email. The user interface is clear and straightforward and texts are sent reliably.”

“The app is a bit glitchy, and it does get pretty expensive when you have a decent amount of people on your list since you are charged based on sent messages. Eventually I may be priced out if I keep building.”

Source: Capterra

SimpleTexting Customer Support Channels

Here is a list of SimpleTexting customer support channels that you can find:

• Phone
• Chat
• Email
• FAQs
• Knowledge base

4. SlickText

What is SlickText?

SlickText is a mass text messaging and mobile marketing platform designed to help businesses effectively communicate with their audiences. The software offers a variety of SMS marketing features, though it is limited to in-house integration options. With plans that support up to 50,000 messages per month and even a free version, it’s a popular choice for businesses seeking scalable texting solutions.

SlickText Features

1. Mass Text Messaging: Easily send messages to your entire subscriber list or specific segments, including trackable links, emojis, and multimedia.
2. MMS/Picture Messaging: Enhance engagement by attaching images to your messages.
3. Text-to-Join: Let users join your SMS list by texting a keyword of your choice.
4. Text Surveys: Create interactive, multi-question surveys to engage subscribers and gather valuable feedback.
5. Automated Workflows: Build automated SMS sequences triggered by subscriber actions for better personalization.
6. List Segmentation: Organize your audience using criteria like area codes, cities, subscription dates, or custom fields.
7. Detailed Analytics: Gain insights into your campaigns, including click rates, opt-in stats, response data, and abandoned cart revenue.

SlickText Pros

1. Rich Engagement Features: Tools like text-to-join, text-to-win contests, and mobile coupons are excellent for engaging and re-engaging customers.
2. Powerful Automation: Features like drag-and-drop automation simplify and streamline complex marketing tasks.
3. Robust List-Building Tools: Build and manage subscriber lists using opt-in forms, website pop-ups, QR codes, and more.
4. User-Friendly Interface: Both the app and web versions are intuitive and easy to use, suitable for all skill levels.

SlickText Cons

1. No Message Rollover: Unused message credits do not carry over to the next month, which can lead to wastage.
2. Limited Integrations: SlickText integrates with only 14 third-party tools, which might not suit businesses reliant on specific software.
3. Complex Dashboard: Some users find the dashboard navigation difficult and unintuitive.
4. Limited Reporting Features: While analytics are provided, key metrics like open rates and click-through rates, crucial for refining strategies, are not robustly supported.

SlickText Pricing

SlickText pricing offers a free plan and eight different kinds of options, ranging from $29 per month for 500 texts to $1250 per month for 50,000 texts per month.

SlickText Integrations

SlickText offers only 14+ native integrations and the rest through Zapier. The list of native integrations offered by SlickText includes:

• HubSpot
• Slack
• Shopify
• Salesforce
• Zapier
• Mailchimp
• GetResponse
• ActiveCampaign
• And more.. 

SlickText Reviews & Ratings

SlickText customer rating on Capterra is 4.8/5. Here’s what customers are saying about SlickText:

“We sent a cancellation request over a year ago. They didn’t cancel our account and continued to bill us for 12 months. When we called to cancel for the second time they argued with us and refused to hear our complaint. The employee said (direct quote) “I’m not talking to you about this and there’s no management for you to talk to.”

“I love how easy it is to use and costs much less than competitors. The customer service is also fabulous.”

Source: Capterra

5. TextMagic

What is TextMagic?

TextMagic is a well-established text messaging platform widely used by businesses for customer communication, staff coordination, and marketing campaigns. Known as one of the oldest SMS platforms, it offers a variety of unique features but falls short in integration options and some essential SMS functionalities.

TextMagic Features

1. Two-Way SMS Chat: Engage in real-time conversations with customers through SMS.
2. Toll-Free Texting: Use toll-free texting to send alerts, reminders, and messages to U.S. and Canadian customers via toll-free numbers.
3. Email to SMS: Seamlessly convert emails into text messages for effective delivery.
4. Text Marketing Lists: Organize contacts into groups or lists for better-targeted communication.
5. Incoming Message Automation: Automate tasks like adding subscribers to lists or sending auto-replies based on incoming SMS.
6. Long Text Messages: Send messages with up to 918 characters, accommodating more detailed communication.
7. SMS Opt-Out Management: Allow subscribers to opt out by replying with “STOP” to comply with regulations.
8. SMS Attachments and MMS: Send multimedia like images, PDFs, Word files, and emojis via SMS.
9. Global SMS Coverage: Reach customers in over 190 countries with access to 1,000+ mobile networks.

TextMagic Pros

1. User-Friendly Interface: The platform’s clean and intuitive design makes it easy to navigate for users of all experience levels.
2. Support for Long SMS: Unlike many competitors, TextMagic allows messages up to 918 characters in length for more comprehensive communication.
3. Extensive Customization Options: Offers flexibility for list-building, sending SMS, and optimizing communication strategies.

TextMagic Cons

1. Missing Features: Lacks essential capabilities like web chat-to-text, missed call-to-text, group texting, and scheduling-based SMS.
2. High Pricing: Starting at $0.04 per message, costs can range from $20 to $1,000, making it pricier compared to other TextMagic alternatives.
3. Inconsistent Customer Support: Support is not available 24/7, and user reviews often mention slow response times.
4. Limited Integrations: The platform integrates only with Zapier, restricting its compatibility with other tools businesses may rely on.

TextMagic Pricing

Textmagic pricing offers three options:

• Essential: $24.5/ 500 texts/ month
• Professional: $80/ 2,000 texts/ month
• Connect: $100/ 10,000 texts/ month

TextMagic Integrations

Textmagic integrates with Zapier only. 

TextMagic Reviews & Ratings

Textmagic customer rating on Capterra is 4.6/5. Here’s what customers are saying about Textmagic:

“The prices of the sms compared to other services can be a bit high. Additionally I have had problems to reach all operators, apparently it is a problem with the number portability of this country.”

“I have been considerably impressed with the level of customer service I have received from Textmagic. Lastly, I do have to mention, the new interface is wonderful and appears well thought out.”

Source: Capterra

TextMagic Support Channels

• Phone Support
• Email/Help Desk
• Chat
• FAQs/Forum

6. Avochato

What is Avochato?

Avochato is an intuitive business texting platform designed to streamline sales, marketing, operations, and customer service. With live chat and messaging features, it simplifies internal and external communications for businesses. Avochato stands out for its excellent customer support and regular feature updates, but is hindered by high pricing and software performance issues.

Avochato Features

1. Shared Inboxes: Centralized management for SMS, live chat, and WhatsApp conversations.
2. Mobile App: Access Avochato on the go with apps for Android and iOS.
3. Templates: Save time with pre-written templates for frequently sent messages.
4. Auto Assignment: Automatically assign conversations to the right team members.
5. Keywords: Use keywords to trigger automated responses, saving time and improving efficiency.
6. Campaigns: Create drip campaigns with customizable messages, audiences, and timing.
7. Broadcasts: Send messages to multiple recipients simultaneously, allowing for private responses.

Avochato Pros

1. Exceptional Customer Support: Avochato’s support team is highly responsive, professional, and provides effective solutions.
2. User-Friendly Mobile App: Customers appreciate the ease of use and the ability to communicate with teams and customers while on the move.
3. Frequent Updates: Avochato consistently introduces innovations and new features to improve user experience.

Avochato Cons

1. Performance Issues: Users often report slow loading times, frequent crashes, and the need for multiple refreshes, disrupting workflows.
2. No File Attachments: The platform cannot attach files, images, or videos, limiting its utility for businesses needing to share documents.
3. High Costs: Avochato’s plans are expensive, with the standard plan priced at $250 per user per month, offering limited features compared to competitors.
4. Limited Integrations: Avochato relies primarily on Zapier for integrations, restricting compatibility with many other software solutions businesses may use.

Avochato Pricing

Avochato pricing offers a free 14-day trial and three options:

• Lite: $23 per month/per user 
• Standard: $42 per month/per user + $210/month platform fee 
• Premium: Custom

Avochato Integrations

Avochato facilitates most of its integrations through Zapier. Some key integrations that you can find with Avochato include:

• Salesforce
• Slack
• Microsoft Teams
• Zapier

Avochato Reviews & Ratings

Avochato customer ratings on Capterra are 4.7/5. And here’s what Avochato customers are saying: 

“This is so easy to use and the team is so helpful. Any suggestions I have given to make the product more user friendly, they are on it. It’s so nice to work with a great team.”

“Software is a bit laggy and glitchy, requiring multiple refreshes. Also iPhone app lacks a lot of essential features”

Source: Capterra 

Avochato Support Channels

• Email
• Phone
• Chat
• 24/7 Live Support

7. TextUs

What is TextUs?

TextUs is a business texting platform designed to enhance communication for sales, customer support, and internal team interactions. It focuses on real-time, two-way conversations to improve engagement and streamline workflows. While TextUs excels in its intuitive design and customer support, it is relatively expensive and lacks some advanced SMS marketing features.

TextUs Features

1. Two-Way Texting: Engage in real-time conversations directly with customers and team members.
2. Mass Text Messaging: Send bulk SMS to a targeted audience with ease.
3. Message Templates: Save frequently used messages to send faster and more consistently.
4. Text Scheduling: Plan messages and deliver them at optimal times.
5. Contact Management: Organize and segment contact lists for personalized communication.
6. Analytics Dashboard: Track engagement metrics like open rates, reply rates, and delivery statuses.
7. Integrations: Connect with CRM tools like Salesforce, HubSpot, and others to streamline workflows.
8. Mobile App: Stay connected and manage conversations on the go with Android and iOS support.

TextUs Pros

1. User-Friendly Interface: Easy-to-navigate dashboard, even for beginners.
2. Real-Time Engagement: Designed for immediate, two-way interactions, enhancing customer experience.
3. Robust Integrations: Connect seamlessly with popular CRM platforms for better data management.
4. Great Customer Support: Responsive and knowledgeable team available to assist users.

TextUs Cons

1. High Pricing: The platform is costly, especially for small businesses or startups with tight budgets.
2. Limited Marketing Features: Lacks advanced tools like drip campaigns, MMS support, and detailed list segmentation.
3. No Message Rollovers: Unused message credits do not carry forward to the next billing cycle.
4. Inconsistent International Coverage: Best suited for businesses operating in the U.S. and Canada, with limited support elsewhere.

TextUs Pricing Plans

• Standard Plan: Includes basic two-way texting features.
• Pro Plan: Advanced features with additional integrations.
• Enterprise Plan: Custom features and scalability for large businesses.

Exact TextUs pricing details are available upon request.

TextUs Integrations

• HubSpot
• Salesforce
• Zapier
• Bullhorn
• Greenhouse

TextUs Reviews And Ratings

TextUs customer ratings on Capterra are 4.7/5. And here’s what TextUs customers are saying: 

“Business problems i am able to solve is getting in touch with individual quicker than sending a email most of the time.”

“I think it’s an easy platform to use but it is not something I would use for my day to day mass messaging.”

Source: Capterra 

TextUs Support Channels

• Chat 
• Email
• Phone support
• Knowledge base
• FAQs

8. Heymarket

What is HeyMarket?

Heymarket is a business texting platform designed to help companies send SMS messages efficiently, improving customer interaction. It offers a variety of features and integrates with popular CRM tools like Salesforce and Zapier. However, the platform’s main drawbacks are its high cost and occasional glitches. Here’s a detailed look at Heymarket:

Heymarket Features

• Opt-in confirmations: Automatically sends SMS when an incoming message contains your business’s specific opt-in keyword.
• Mass alerts: Send automated updates about business hours, new policies, or important announcements at scale.
• Appointment reminders: Send automatic reminders after confirming appointments.
• Auto-reply texts: Set up auto-responses for frequently asked questions.
• Survey requests: Automatically send survey requests after order deliveries or issue resolutions.
• Drip campaigns: Set up recurring message campaigns to keep customers engaged.
• Follow-ups: Schedule automated texts or set triggers based on actions in your CRM system.

Heymarket Pros

• Effortless communication: With features like two-way texting, follow-ups, and drip campaigns, Heymarket facilitates seamless communication with customers.
• User-friendly interface: The platform’s interface is sleek and easy to navigate.
• Automation: High levels of automation with email workflows, CRM-triggered SMS, and auto-replies make Heymarket suitable for businesses seeking efficiency.
• Compliance: Heymarket is TCPA and HIPAA-compliant, and SOC 2 Type 2 certified, ensuring safe and reliable customer communication.

Heymarket Cons

• High pricing: Plans range from $19 to $59 per user per month, with limited features on the basic plan, especially HubSpot integration. To unlock more features, businesses need to opt for higher-tier plans, which may not be cost-effective for smaller businesses.
• Support limitations: The basic plan only offers email support, with live chat available only on higher plans.
• Lack of real-time message delivery tracking: Heymarket does not provide real-time delivery tracking for sent messages.
• Frequent glitches and downtime: Users often report technical issues and prolonged platform downtimes, affecting the user experience.

Heymarket Pricing

Heymarket pricing offers four kinds of plans, including:

• Standard: $19/user/month
• Plus: $39/user/month
• Pro: $59/user/month
• Enterprise: Custom

Heymarket Integrations

Here’s a bunch of Heymarket integrations that you can find: 

• Hubspot
• Salesforce
• Shopify
• Zapier
• Aircall
• Clio
• And more.

Heymarket Reviews and Ratings

Heymarket customer rating on Capterra is 4.5/5. Here’s what customers are saying about Heymarket:

“The customer service lacks a bit; it seems they use the same product to communicate/resolve technical issues, and the software is not capable of handling it. Issues get lost and sometimes unanswered.”

“My overall experience has been good because again, they have great customer service.”

Source: Capterra

Heymarket Support Channels

• Chat 
• Email
• Phone support
• Knowledge base
• FAQs

9. TextRequest

What is TextRequest?

TextRequest is a user-friendly business texting app with an SMS API, offering features like SMS marketing, review requests, appointment scheduling, and more. It integrates seamlessly with many third-party applications and is suitable for various industries, including customer communication, lead generation, and marketing. Here’s a detailed overview of TextRequest:

TextRequest Features

• SMS Chat: Initiate conversations directly from your website with a live chat widget, and collect contact details to follow up after users leave.
• API and Integrations: Use built-in integrations or create custom ones via API and webhooks.
• Reviews: Connect to your Facebook and Google profiles to request, track, and respond to online reviews to attract more customers.
• Message Templates: Save frequently used messages to send to users repeatedly with ease.
• Signatures: Create personalized signatures for each user so your contacts know who they’re communicating with.
• Message Tags: Tag messages for easy tracking and reporting of conversations.
• Landline Texting: Use Text Request with your current office landline, toll-free numbers, or VoIP.

TextRequest Pros

• HIPAA-compliant: Ideal for healthcare providers, as it meets HIPAA compliance for secure texting.
• Feature-rich: Offers a wide range of texting features, including message scheduling, contact management, downloadable reports, SMS, MMS, and more.
• Exceptional customer service: Customers frequently praise Text Request for its prompt and effective support.

TextRequest Cons

• Rigid pricing: Users have expressed frustration with Text Request’s inflexible pricing model, as they must pay the full subscription price even for fewer features, leading some to consider alternatives.
• Inconsistent messaging experience: Issues like text formatting changes, delayed notifications, and message delivery lags often arise.
• Buggy software: The app and software are prone to glitches, with noticeable lag and crashes when handling heavier workloads.
• Limited integrations: Despite being known for its integration capabilities, users have faced difficulties when integrating Text Request with other tools.

TextRequest Pricing

There are four TextRequest pricing options available:

• Basic: $59 a month
• Starter: $139 a month
• Corporate: $279 a month
• Enterprise: $549 a month

TextRequest Integrations

• Clio
• Angi
• HubSpot
• Help Scout
• FranConnect
• Pipedrive
• Mindbody
• Square
• Twilio
• And more..

TextRequest Reviews and Ratings

Text Request customer rating on Capterra is 4.6/5. Here’s what customers are saying about Text Request:

“Ease of use and great customer service! from customer communications to reservations it helps us in all aspects of our communications.”

“It glitches sometimes. I hit send on a message and I get an error that says failed to send. I have to hit send again and it will go. This does not happen all the time, but it can be annoying.”

Source: Capterra

TextRequest Support Channels

• Phone
• Chat
• Email
• Knowledge Base

10. Textline

What is Textline?

Textline is a business SMS platform designed for customer communication, process automation, and team collaboration. It offers secure texting and is ideal for customer support, marketing, sales, and logistics. Textline simplifies communication for both small and large businesses. However, it lacks advanced automation features and has a high per-SMS cost.

Textline Features

• Group Texting: Send group messages and receive replies on the same thread.
• Two-Way SMS and MMS: Engage in interactive, two-way communication with customers.
• SMS Templates: Save time by using pre-written SMS templates.
• Automated Messages: Set up automatic responses based on specific keywords.
• Scheduled Messages: Schedule individual or mass group texts for future delivery.
• Landline Texting: Enable your existing landline number to send and receive SMS.
• Text Surveys: Create custom SMS surveys or use pre-built satisfaction surveys to gather insights.
• Mass Texting: Send bulk SMS to your contacts rather than messaging them individually.

Textline Pros

• User-Friendly: Textline offers an intuitive interface, requiring no technical skills to use effectively.
• Excellent Customer Support: With a 5-star rating on Capterra, Textline’s customer service is praised for its responsiveness and helpfulness.
• Smooth Workflow: Textline supports team collaboration by allowing users to assign and claim text threads, manage address books, and resolve conversations seamlessly.

Textline Cons

• High Cost: Starting at $20 per user, Textline’s pricing increases as more users are added, making it costly for larger teams.
• Hidden Fees: In addition to its high base cost, Textline has extra charges, such as industry fees and additional messaging costs, which can make it expensive.
• SMS Delivery Delays: Some users report issues with delays in SMS delivery, which can disrupt operations.

Textline Pricing

There are four Textline pricing options available:

• Limited: $20 per month / per agent
• Standard: $30 per month / per agent
• Pro: $50 per month / per agent
• Enterprise: Custom pricing 

Textline Integrations

• Salesforce
• Aircall
• HubSpot
• Zapier
• Slack
• Freshdesk
• Talkdesk
• Pipedrive
• And more.

Textline Reviews & Ratings

Textline customer rating on Capterra is 5/5. Here’s what customers are saying about Textline:

“I love how easy this software is to understand, implement and use. It’s perfect for what we need and the customer support is top of the line.”

“The updates made are not always user-friendly especially on mobile versions. Limits on what you can input in messages and setting up contact lists for announcements requires some work arounds. The biggest con is the price you pay for users and then text charges above and beyond the basics.”

Source: Capterra

Textline Support Channels

• Email/Help Desk
• Knowledge Base
• Chat

What Makes Emitrr The Best Text-Em-All Alternative?

Emitrr takes business communication to the next level with AI-powered tools that combine intelligence, automation, and personalization. Below are the innovative AI features that make Emitrr a standout Text-Em-All alternative for smarter, faster, and more human-like customer engagement: 

AI Agent & AI SMS Generator

Emitrr’s AI Agent & AI SMS Generator empowers teams to automate personalized customer interactions effortlessly. The AI Agent handles inquiries, schedules, and follow-ups with natural, human-like responses, while the SMS Generator crafts clear, engaging texts in seconds. Together, they make Emitrr a Text-Em-All alternative that saves time, boosts productivity, and keeps every conversation smart and consistent.

From appointment reminders to customer replies, Emitrr’s AI agent Sarah makes texting effortless –

Advanced Texting Capabilities

From two-way texting and MMS to bulk messaging, online scheduling, and drip campaigns, Emitrr gives you everything you need to stay connected. Many businesses say it feels like a big step up compared to the Text-Em-All alternative, with limited texting options.

True Omnichannel Communication

Emitrr connects SMS, chat, email, and social messaging into one seamless platform. Your team can manage every customer interaction from a single dashboard. This unified approach is what makes Emitrr a better solution than Text-Em-All for modern communication.

Advanced Analytics & Insights

With advanced analytics and insights, Emitrr provides a complete view of campaign performance, open rates, engagement, and customer response trends. Unlike basic Text-Em-All features, help businesses make data-driven decisions that boost growth.

Highly Targeted Campaigns

Emitrr lets you segment audiences by preferences, behavior, or engagement history for highly targeted campaigns. Each message feels personal and timely, improving response rates. Businesses choose Emitrr as a Text-Em-All competitor for its precision targeting tools.

Seamless Automation Tools

Emitrr’s automation tools handle scheduling, automated reminders, follow-ups, and replies automatically. Teams save hours while keeping communication consistent. This intelligent workflow makes it a standout Text-Em-All replacement for busy organizations.

Effortless Team Collaboration

With shared inboxes, internal notes, and task assignments, Emitrr simplifies teamwork across departments. Everyone stays aligned on every conversation. This collaboration-first design sets it apart from traditional Text-Em-All alternatives.

Easy Integrations & CRM Sync

Emitrr integrates effortlessly with popular CRMs, EMRs, and other business tools. All data syncs automatically, ensuring no duplicate work or lost information. These integrations make it a better choice than Text-Em-All for connected operations.

Built-In VoIP & Call Routing

Emitrr includes VoIP calling, complete with call routing, call recording, and call transfers. Teams can manage both texts and calls in one place without third-party apps. This versatility makes Emitrr a more complete Text-Em-All alternative.

Personalized Customer Engagement

Emitrr enables businesses to create personalized conversations at scale, using customer data to tailor messages. Every interaction feels genuine and relevant. It’s a feature many users find more advanced than in Text-Em-All competitors. Emitrr also provides ready-to-use SMS templates across industries, helping teams launch targeted campaigns quickly without starting from scratch.

Scalable for Teams of Any Size

Whether you’re a small startup or a large enterprise, Emitrr scales effortlessly. It adapts to growing teams without slowing down performance. This reliability makes it a Text-Em-All replacement that grows with your business.

Affordable and Transparent Pricing

Emitrr offers simple, transparent pricing with no hidden fees or complicated tiers. Businesses get enterprise-level features at small-business rates. This affordability makes it one of the most cost-effective alternatives to Text-Em-All.

Exceptional Customer Support

Emitrr’s customer support team is available through multiple channels to provide fast, personalized help. Onboarding and issue resolution are handled efficiently. Many users switching from Text-Em-All cite this as a major improvement.

Comprehensive Review Management

Emitrr’s built-in review and reputation management tools help businesses request, track, and respond to reviews from one place. This feature boosts credibility and online presence. It’s a functionality rarely found in most Text-Em-All alternatives.

Which Industries Are Catered By Emitrr?

Emitrr enhances communication for businesses in various industries, helping them stay connected and organized:

Healthcare

Emitrr is designed for healthcare providers, offering HIPAA-compliant SMS, VoIP, and appointment reminders. It integrates with systems like Denticon and Dentrix, making follow-ups, billing, and reputation management easier while boosting patient engagement and simplifying operations.

Are your patient text messages HIPAA compliant? Watch this video to learn more –

Wellness

Wellness businesses, such as spas, salons, and gyms, use Emitrr to automate bookings, send reminders, and collect feedback via SMS and email. This helps reduce no-shows, engage clients with personalized offers, and ensure smooth operations.

Education

For schools and colleges, Emitrr simplifies communication with bulk SMS, two-way texting, and automated reminders. It keeps students, parents, and staff informed about schedules, events, and important announcements.

Legal Services

Law firms rely on Emitrr for secure messaging, appointment reminders, and VoIP services. It streamlines communication, reduces administrative tasks, ensures confidentiality, and enhances client satisfaction.

Real Estate

Emitrr helps real estate agents and property managers automate scheduling, send reminders, and collect feedback. It keeps communication smooth and ensures a seamless experience for clients.

Home Services

Home Service providers like plumbers, HVAC technicians, and cleaning companies benefit from Emitrr’s automation for scheduling jobs, sending reminders, and following up. This ensures timely service and efficient communication with customers.

Retail

Retail businesses use Emitrr to automate order confirmations, shipping updates, and promotional messages. It helps increase sales, strengthen loyalty programs, and streamline daily operations.

Automotive

Automotive dealerships and service centers use Emitrr to schedule test drives, send service reminders, and follow up with customers. It helps keep operations organized and boosts customer satisfaction and retention.

Insurance

Insurance agencies utilize Emitrr to automate policy renewal reminders, claims updates, and bulk messaging. Two-way texting personalizes interactions, saves time, and strengthens client relationships.

FAQs

Conclusion

Having garnered a comprehensive understanding of all available Text-Em-All alternatives out there, we bet you might have shortlisted some software to try out. Did Emitrr’s functionalities pique your interest? If yes, then book a demo right away to analyze whether Emitrr’s offerings align with your needs!