VoIP Software for Psychiatrists: Features, Integrations & Top Tools

Overview of a VoIP Provider for Psychiatrists

Two psychiatric clinics. Same city. Same number of patients. Very different days.

At Clinic A, the phone’s been ringing nonstop. One patient hangs up after waiting too long. Another leaves a voicemail, but it won’t be checked until lunch. A third tries calling back, only to get a busy tone. The front desk is juggling calls, walk-ins, and paperwork. Everyone’s overwhelmed.

Meanwhile, over at Clinic B, things feel calmer. A missed call? The system instantly texts the patient. A medication refill request? Routed to the right provider in seconds. A new patient looking to schedule? Greeted with a friendly, automated voice menu that gets them to the intake team fast.

What’s the difference? Clinic B uses VoIP. 

VoIP, or Voice over Internet Protocol, lets you manage calls, texts, and voicemails over the internet instead of traditional landlines. But it’s more than just a digital phone, it’s a full communication system tailored for modern psychiatric care.

Missed a call? The system can text the patient automatically. Got a voicemail? It’s transcribed to text. Need to switch to video for a session? You can do that too, without switching platforms. From auto-replies and voicemail transcription to secure texting and call routing, the best VoIP software for psychiatrists helps you stay connected, compliant, and in control, no matter how busy the day gets.

So let’s break down what to look for in a VoIP provider, how it helps psychiatric practices, and which tools are worth considering.

Features to Look for in a VoIP Provider for Psychiatrists

Your VoIP software for psychiatrists should fit how your clinic runs, plain and simple. It shouldn’t feel like one more thing to manage. Instead, it should make communication smoother, save your team time, and support secure patient care.

Let’s walk through the features that really matter for psychiatric practices:

Smart call routing and IVR menus

Your clinic gets all kinds of calls: new patients, follow-ups, billing questions and more. With smart call routing, each call goes straight to the right person. You can set up menu options like “Press 1 for appointments” or “Press 2 for refills.” It’s easy for patients to use and takes the pressure off your front desk team with the best VoIP software for psychiatrists.

Easy call transfers across devices

You’re not always sitting at your desk. Whether you’re in between sessions or working remotely, your phone system should follow you. The best VoIP software for psychiatrists setup lets you call from your computer, mobile, or office phone and transfer them without dropping the line. It keeps things moving, even when you’re not in the building.

Voicemail with transcription

Let’s be honest, listening to voicemails takes time you don’t always have. Transcription makes life easier. Messages come in as text, so you can scan them quickly and decide what needs a call back. With the best VoIP software for psychiatrists, say no to digging through audio files or missing something important.

Call recording and silent monitoring

If you’re training new staff or running a group practice, recordings can be helpful. With patient consent, you can revisit conversations for clarity or guidance. Some VoIP software for psychiatrists even allows supervisors to silently monitor live calls to make sure everything’s being handled well. It’s great for coaching and quality checks.

Secure texting and missed-call follow-ups

Sometimes, patients don’t want to call; they want to text. Your VoIP system should let your staff send HIPAA-compliant texts from your clinic number. Even better, if a call goes unanswered, the system can automatically send a follow-up message. The best VoIP software for psychiatrists keeps communication flowing and shows patients you’re on top of things.

One dashboard for everything

Calls, texts, voicemails, it all needs to be in one place. Switching between apps creates confusion, and things can easily slip through the cracks. A unified dashboard makes it easier to track conversations, respond faster, and stay organised.

Automated appointment reminders

No-show patients are a common challenge in psychiatry. Automated reminders by call or text can gently nudge patients before their session. Some systems even let patients confirm or reschedule right from the message. It takes repetitive tasks off your staff’s plates and helps keep your schedule full.

Sync with patient records

When a patient calls, it helps to have their chart right in front of you. AI-powered VoIP systems can pull up records instantly or log calls straight into your EHR. It saves time, reduces errors, and helps you focus more on the conversation than on tracking down notes.

Call logs and analytics

It’s easy to miss patterns without data. Call analytics can show you peak call hours, missed calls, or long wait times. That information helps you decide when to add coverage, improve response time, or tweak call flows. It’s small insights that make a big impact.

Want to learn how a VoIP system can transform your business communication? Watch this YouTube video to explore all the benefits!

Security & Compliance Requirements for Psychiatrists’ VoIP Provider

Picture this. A patient calls your clinic and leaves a voicemail about their recent medication change. That message gets saved, but the system isn’t encrypted. A week later, someone gains access to it by mistake. Now, you’re not just dealing with a privacy issue; you’re facing a serious HIPAA violation.

No one wants to be in that situation. That’s why choosing a HIPAA-compliant VoIP for psychiatrists provider isn’t just about ticking boxes. But VoIP software for psychiatrists is about protecting your patients and your practice from avoidable risks.

So, let’s break down what real compliance should look like:

Why a Business Associate Agreement (BAA) is non‑negotiable

The BAA is a legal contract between your clinic and the VoIP provider. It ensures the provider is also responsible for protecting patient health information. No BAA? That’s a dealbreaker. It means the provider isn’t taking privacy seriously, and you’ll be the one held liable if anything goes wrong.

End-to-end encryption keeps communication private

All voice calls, video sessions, and messages should be encrypted from start to finish. That means even if data is intercepted, it can’t be read or heard. Without encryption, patient information is vulnerable every time you pick up the phone.

Secure storage and access control for voicemails and call logs

Voicemail messages, recorded calls, and transcripts must be stored safely. Only approved team members should be able to access them. Look for features like password protection, user permissions, and detailed activity tracking to see who accessed what and when.

HIPAA-safe texting tools for everyday updates

Texting patients is quick and convenient, but not every system does it securely. Make sure your VoIP provider offers encrypted texting features. That way, you can send appointment reminders or check-ins without risking a privacy leak.

External audits and security certifications show serious intent

Some HIPAA-compliant VoIP for psychiatrists goes beyond the basics. They bring in third-party security experts to audit their systems. If your HIPAA-compliant VoIP for psychiatrists has certifications or regular audits, it’s a strong sign they’re up-to-date with security best practices.

Staff training is just as important as the system

Even the best tech won’t help if your team doesn’t know how to use it safely. Your VoIP provider should offer basic training or support so that your staff understands how to manage calls, messages, and voicemails without slipping up. 

The goal is simple: protect your patients and your practice. A secure VoIP system, paired with the right training, gives you peace of mind that every call and message stays private.

Integrations Required for Psychiatrists’ VoIP Provider

Your VoIP software for psychiatrists should work with your practice, not around it. If it doesn’t connect with your existing tools, it ends up being more work, not less. The right integrations keep everything in sync so your team can stay focused on patient care instead of switching between tabs all day.

Connect with your EHR or practice management software

This one’s non-negotiable. When a patient calls, their chart should open instantly, showing notes, medications, and upcoming visits. Whether you use Kareo, TherapyNotes, Epic, or Athenahealth, your VoIP should pull that data into view in real time.

Sync with scheduling tools and calendars

If a patient needs to reschedule, your VoIP should make that easy. Some systems can check your availability and even text a reschedule link if someone misses a call. That’s a lot smoother than phone tag.

Make billing and payments easier

VoIP software for psychiatrists that talks to your billing tool can flag overdue accounts when someone calls. Some even let you take payment during the call or send a secure payment link, especially useful for remote or telehealth sessions.

Secure texting and form follow-ups

If you use digital forms, surveys, or post-call questionnaires, your VoIP system should be able to trigger them automatically. Bonus if it allows for HIPAA-compliant texting with patients, all from the same dashboard.

Video and telehealth compatibility

Many psychiatry sessions are now done via video. Some VoIP software for psychiatrists offer built-in video conferencing, while others integrate with platforms like Zoom for Healthcare. Either way, switching from a phone call to a video session should be seamless.

Internal team communication tools

If your clinic uses Slack or Microsoft Teams to stay in touch, check if your VoIP provider can send call updates or voicemail alerts there. It’s a great way to reduce back-and-forth or missed tasks between staff.

CRM, review, and marketing platforms

Looking to grow your practice? Some VoIP systems connect with tools that send review requests, follow-up texts, or reminders after a session. VoIP software for psychiatrists an easy way to stay engaged and boost visibility, without extra effort.

Fax support and legacy system compatibility

Still using fax to send referrals or lab reports? Look for a HIPAA-compliant phone service for psychiatrists that includes secure digital fax. That way, you don’t have to juggle separate systems just to get basic admin done.

If your VoIP software for psychiatrists doesn’t have a native integration for your tools, check if it offers an open API. That gives your tech team the flexibility to build custom connections as needed.

How a VoIP Provider Helps Psychiatrists

A VoIP system made for psychiatrists can do much more than just make and receive calls. It helps your team stay organized, makes things easier for patients, and keeps your day moving smoothly. Here’s how:

Keeps the front desk calm and in control

Your staff deals with a lot of calls. A good VoIP system makes sure no one gets stuck on a busy tone or dropped. Auto-attendants greet every caller and guide them with simple menus. Voicemails go down. Hang-ups drop. Patients stay on the line because they know someone will help.

Makes it easy for patients to reach you

Patients want to feel supported, especially when dealing with mental health concerns. HIPAA-compliant phone service for psychiatrists lets you set after-hours options like “Press 1 to reach the on-call doctor.” During clinic hours, secure texting lets patients ask quick questions without waiting on hold. Even a short reply can go a long way.

Lets you work from anywhere

You don’t always sit at your desk to take calls. Whether you’re at home, between sessions, or traveling, HIPAA-compliant phone service for psychiatrists lets you return calls from your phone or laptop, without showing your personal number. It keeps things private and professional. And if you have multiple locations, the VoIP software for psychiatrists works across all of them.

Makes teamwork feel easier

Need to transfer a call to a therapist or another provider? One click. Need to consult a colleague on a case? HIPAA-compliant phone service for psychiatrists tools let you start a quick call or internal chat. Everyone stays connected—even if you’re not in the same room. Extensions, intercoms, and instant updates make coordination simple.

Cuts down on no-shows

Missed appointments are tough for you and your patients. VoIP software for psychiatrists can send reminders automatically by call or text. Patients can confirm or reschedule with one tap. Your team doesn’t have to chase people down. And your schedule stays full without extra work.

Helps you follow up without delay

Need to remind a patient to refill meds? Want to check in after a tough session? VoIP lets you send quick follow-ups by call or text. You can even send links to surveys or notes. These little touches show patients you’re thinking about them, even between visits.

Gives you insight into your practice

Some weeks are busier than others. AI-powered VoIP dashboards let you see patterns, like when calls spike or how long people wait. That helps you plan better staffing or adjust routing. You can also record calls (with consent) to review how things are handled or to train new staff.

Keeps your documentation in place

Every call gets logged, who called, when, and how long. Texts and voicemails can be saved too. If a patient ever says, “I didn’t hear from you,” you’ve got proof. Some systems even let you tag calls with notes like “Left voicemail about results,” which keeps your records tidy and clear.

The right VoIP system brings structure to your day, helps your team stay in sync, and makes sure patients always feel supported. Once you’ve used a smart, secure VoIP setup, going back to regular phones just won’t make sense anymore!

How to Choose the Right VoIP Provider for Psychiatrists

Finding a VoIP system isn’t about picking the flashiest option, it’s about choosing one that fits how you actually work. Here’s a step-by-step guide to help you find the right match for your psychiatric practice:

Step 1: Make sure it’s HIPAA-compliant

First things first, your VoIP must protect patient data. If the provider won’t sign a BAA, walk away. No amount of features is worth risking patient privacy.

Step 2: List your must-have features

Think about what you really need. Is it voicemail-to-text? After-hours call routing? Secure texting? Don’t get distracted by shiny extras you’ll never use.

Step 3: Check the call quality

Good therapy needs clear audio. If calls drop or sound choppy, it won’t work. Look for providers with high uptime and backup plans for internet issues.

Step 4: Look for integrations

Your HIPAA-compliant phone service for psychiatrists should work with your EHR, calendar, and forms. If it doesn’t connect with your tools, your team ends up doing double the work.

Step 5: Think long term

Planning to grow? Add another location? Choose a system that scales. It should be easy to add users or features when you’re ready.

Step 6: Understand the pricing

Some plans look affordable until you add essentials like texting or secure lines. Get a full quote, not just the headline price. No hidden costs.

Step 7: Try it with your team

Use the trial period. Let your front desk test it. Check voicemail, texting, and mobile access. Real use will tell you more than any brochure.

Step 8: Ask around

Read reviews from clinics like yours. Talk to a fellow psychiatrist who already uses the system. Their insights can help you avoid surprises.

Choosing the right HIPAA-compliant phone service for psychiatrists isn’t just about checking boxes. It’s about making your clinic more accessible, less chaotic, and better equipped to support patients, and that’s exactly what platforms like Emitrr are built for.

Top 10 VoIP Providers for Psychiatrists

Picking the right VoIP system can make your day run smoother. It’s not just about taking calls. It’s about helping patients feel heard, protected, and cared for, without adding stress to your workflow. That’s why having a phone system that’s secure, reliable, and easy to use is key.

Here are 10 VoIP platforms trusted by psychiatric clinics in 2025:

1. Emitrr
2. CareCloud
3. Spruce Health
4. RingRx
5. CallHippo
6. TheraPlatform
7. Weave
8. OhMD
9. MediCall
10. Phone.com

Let’s break down what each one offers and how it can fit into your practice.

1. Emitrr : Best VoIP Competitor

What is Emitrr?

Emitrr is a HIPAA-compliant VoIP for psychiatrists and texting platform made for behavioral health and psychiatric practices. It gives your team a single place to manage calls, texts, voicemails, and follow-ups. Whether you’re working in a solo practice or a busy multi-provider clinic, Emitrr helps reduce phone stress, respond faster, and keep communication flowing smoothly. It also connects with your EHR or calendar for easier scheduling and documentation.

Key features of Emitrr

• HIPAA-compliant VoIP calling: Secure, encrypted calls from any device, whether you’re in the office or remote.
• Unified inbox for calls and texts: View and respond to all communication from one simple dashboard.
• Missed-call auto-texts: With this medical office phone system for healthcare providers, patients get a text when they can’t reach you, reducing voicemails and frustration.
• Smart call routing and auto-attendants: Set up custom flows like “Press 1 for scheduling” or “Press 2 for prescription questions.”
• Voicemail-to-text transcription: This HIPAA-compliant phone service for psychiatrists converts voicemails to text so you can scan and reply quickly.
• Click-to-call from EHR: Launch calls directly from Kareo, DrChrono, or other integrated platforms.
• Custom caller ID: Show your clinic’s number even when calling from your mobile device.
• Calendar and EHR integrations: Syncs with Google, Outlook, and 1000+ apps for seamless workflow.
• AI Voice Agent: Handles incoming calls, books or reschedules appointments, collects information, shares updates, and answers common questions, without hold times or voicemails.
• Self-Evolving AI: Built to learn from every interaction, Emitrr’s AI adapts its replies and improves conversation flow automatically, without needing manual updates or retraining.
• AI Message Enhancer & Auto-Replies: Helps your team reply faster with AI-generated responses that match tone and intent. Keeps conversations natural while saving time.
• AI Call Routing & Forwarding: Directs calls to the right team, department, or location based on caller’s needs, schedule, or business logic, instantly and intelligently.
• AI Call Handling & Queue Management: Answers calls in real time, minimizes wait times, and keeps callers informed, so no inquiry is ever left hanging.
• Call Recording & Summarization: Securely records calls and auto-generates summaries to keep your team aligned without post-call paperwork.
• Call Pop & Missed Call Texts: Displays caller information as soon as the phone rings. If a call is missed, a smart follow-up text is triggered automatically, helping you recapture leads or support requests.

Watch our YouTube video to better understand VoIP:

Emitrr pros

• Designed for healthcare: Especially suited for mental health and therapy practices.
• Simple to use: Easy onboarding and clean interface for quick adoption.
• Reduces missed calls: Auto-routing and texting features lower your voicemail count.
• Great support: Friendly team that responds fast and helps you get set up right.

Emitrr cons

Some advanced AI-powered features are still being rolled out.

Emitrr pricing

Starts at $30 per month.

Emitrr ratings

• Capterra: 4.9/5
• G2: 4.8/5

Emitrr customer reviews

“It’s very easy to use and the developers and team have an incredibly efficient and fast response time.“

“AWESOME. I would recommend to anyone looking for a messaging platform. Especially love having a text friendly retail number that is the SAME as the number we’ve always had.“

Source: Capterra

Emitrr support channels

• Email: support@emitrr.com
• Phone: +1 (210) 941-4696
• Live chat: Available directly on the Emitrr website
• Knowledge base: Includes extensive documentation, FAQs, and troubleshooting guides
• SMS support: Text for help

2. CareCloud

What is CareCloud?

CareCloud is a full-suite cloud phone system for psychiatrists that includes VoIP calling, patient communication, scheduling, and billing. For psychiatric clinics that want everything tied together, from intake to follow-up, CareCloud offers deep integration between phone calls, calendar management, and EHR notes. This cloud phone system for psychiatrists psychiatrist phone system especially helpful if your front desk needs a unified view of the patient journey. Let’s have a look at this psychiatrist phone system:

Key features of CareCloud

• Integrated call history: Every call gets logged directly in the patient’s record for future reference.
• Smart call routing: This psychiatrist phone system route calls to the right team, front desk, billing, or clinical support, with custom menus.
• Automated appointment reminders: Sends voice, email, or text reminders to reduce no-shows.
• Bulk messaging: This cloud phone system for psychiatrists is useful for sending group updates, office hour changes, or mental health resources.

CareCloud pros

• Everything in one place: This cloud phone system for psychiatrists combines EHR, VoIP, scheduling, and billing in a single platform.
• Privacy built in: Messages and reminders follow HIPAA guidelines.
• Good for larger practices: Great fit for multi-provider psychiatric clinics looking to centralize operations.

CareCloud cons

• Expensive for small clinics: Pricing can be high for solo psychiatrists or smaller offices.
• Takes time to learn: Full setup and training can be a bit complex.

CareCloud pricing

Pricing plan for this VoIP phone system for healthcare starts at around $499/month for the base plan. Full-suite pricing can be higher based on features.

CareCloud ratings

• Capterra: 3.6/5
• G2: 3.7/5

CareCloud customer reviews

“At this very moment, I am seeing patients. I have been unable to use carecloud for the past hour. This kind of thing happens very frequently. This causes a great deal of extra work. Since converting to the app, the carecloud reliability is terrible.”

“Customer support and transparency is an issue wit this company as is complete lack of accountability, it seems.”

Source: Capterra

CareCloud support channels

• Phone and email support
• In-app ticketing
• Online knowledge base
• Live onboarding sessions

3. Spruce Health

What is Spruce Health?

Spruce Health is a HIPAA-compliant VoIP for psychiatrists and a communication tool made for healthcare teams, including mental health providers. This VoIP software for psychiatrists combines phone, text, video calls, voicemail, and fax in one secure platform. For psychiatric practices that offer both in-person and virtual care, this VoIP software for psychiatrists helps keep everything connected and easy to manage. Let’s have a quick look at this virtual phone system for psychiatrist:

Key features of Spruce Health

• Text and call from one number: Use a single line for voice and patient texting, even for remote sessions.
• Missed-call text replies: With this VoIP software for psychiatrists missed voicemails are transcribed and can trigger a quick SMS back.
• Auto-attendant and smart routing: This VoIP phone system for healthcare sends calls directly to the right person or department.
• Secure team chat: With this HIPAA-compliant phone service for psychiatrists staff can message each other, assign calls, or add notes—without switching apps.

Spruce Health pros

• Great for telepsychiatry: This cloud phone system for psychiatrists combines VoIP and video in one place.
• Works well for teams: This virtual phone system for psychiatrist is easy to tag teammates and assign tasks.
• No app needed for patients: They can text or call without downloading anything.
• Flexible plans: Monthly pricing without long-term contracts.

Spruce Health cons

• Limited EHR integrations: This VoIP phone system for healthcare doesn’t connect with all psychiatric record systems.
• Premium tools cost extra: Bulk messaging and advanced features require a higher-tier plan.

Spruce Health pricing

Basic plan for this cloud phone system for psychiatrists starts at $24 per user/month.

Spruce Health ratings

• Capterra: 4.5/5
• G2: 4.5/5

Spruce Health customer reviews

“Almost everything but notably the customer support. Lots of glitches, does not transfer to oncall or vacation messages easily. Not user friendly.”

“You have to have a cellphone to use the phone feature, there is no softphone for laptop/desktop for direct calls, you have to dial through an intermediary number. It doesn’t show the caller’s ID, it shows your own spruce number as the caller. The support is horrible, is only a robot that never gives the appropriate support. I think I got to chat with a human when I was inquiring about the service, and it took time, I had to deal with the robot first.”

Source: Capterra

Spruce Health support channels

• Email support
• In-app live chat
• Setup help for new users
• Online help center

4. RingRx

What is RingRx?

RingRx is a HIPAA-compliant VoIP for psychiatrists platform designed for healthcare professionals, including solo psychiatrists and group practices. This virtual phone system for psychiatrist offers secure calling, texting, voicemail, and fax, everything your practice needs to stay connected with patients and staff. This remote psychiatry phone solution is a good fit for behavioural health clinics that want easy communication without complexity. Here are other parameters of this psychiatrist phone system:

Key features of RingRx

• HIPAA-secure voice and text: Make calls or send texts from any device, with full data protection.
• Voicemail with transcription: Get voicemails in text form so you can quickly scan and reply.
• Digital fax included: Send or receive mental health documents without needing a physical fax machine.
• Smart call routing: This psychiatrist phone system forward calls based on office hours, caller ID, or team availability.

RingRx pros

• Built for solo and small practices: This HIPAA-compliant phone service for psychiatrists is a great fit for psychiatrists running lean operations.
• Easy to use: Clean interface with simple setup and onboarding.
• Secure communication: Strong HIPAA protections built into every feature.
• Mobile-friendly: Use this remote psychiatry phone solution on the go without compromising privacy.

RingRx cons

• Limited integration options: This HIPAA-compliant phone service for psychiatrists doesn’t offer native EHR integrations.
• Basic interface: This remote psychiatry phone solution may feel too simple for larger, multi-location practices.

RingRx pricing

Plans for this remote psychiatry phone solution start at $19.95 per user/month.

RingRx ratings

• Capterra: 4.7/5
• G2: 4.7/5

RingRx customer reviews

“I do wish that there was a way for HIPAA compliant texting app to receive photos. Many of my patients have tried to use this app to send photos of insurance cards. The more barriers to communication that I can take away the easier it is for them to access services.”

Source: Capterra

RingRx support channels

• Email support
• Phone support
• Live chat on website
• Online help articles and setup guides 

5. CallHippo

What is CallHippo?

CallHippo is a cloud-based VoIP system that works well for mental health clinics looking for call automation and global reach. This VoIP software for psychiatrists known for quick setup, smart call flows, and real-time tracking. While not exclusively built for healthcare, its custom call routing and voicemail features can be useful for psychiatric practices. Lets have a quick look at this remote psychiatry phone solution:

Key features of CallHippo

• Smart call forwarding: This remote psychiatry phone solution route calls to the right team member based on time, department, or availability.
• Voicemail with email alerts: Get notified by email when a patient leaves a message.
• Click-to-call from browser: Make calls from your EHR or scheduler without switching apps.
• Call analytics and tracking: Monitor patient call patterns and missed call trends.

CallHippo pros

• Quick to deploy: Setup takes less than an hour with this VoIP software for psychiatrists , great for busy clinics.
• Flexible call features: Works well for appointment-heavy practices needing smart routing.
• Multi-device access: You can use this HIPAA-compliant VoIP solution on desktop, mobile, or browser extensions.
• Global numbers available: This HIPAA-compliant VoIP solution is useful for psychiatrists serving patients across countries or time zones.

CallHippo cons

• Not healthcare-specific: HIPAA compliance must be verified based on the plan for this HIPAA-compliant VoIP for psychiatrists.
• Limited integrations: Fewer built-in options for EHR or telehealth tools.

CallHippo pricing

CallHippo pricing starts at $20 per user/month.

CallHippo ratings

• Capterra: 4.4/5
• G2: 4.3/5

CallHippo customer reviews

“SMS is very difficult to set up. It hasn’t been easy but good thing support allows you to book a meeting with them and you can share screen. Makes it more easier.”

“Rates are high. Payment method is not quick. Takes a day to update.”

Source: Capterra

CallHippo support channels

• Email and ticket support
• Live chat on website
• Help center with guides
• Phone support (available during business hours)

6. TheraPlatform

What is TheraPlatform?

TheraPlatform is an all-in-one telehealth and VoIP solution designed specifically for therapists and mental health professionals. This psychiatrist phone system includes secure video calling, scheduling, documentation, and a VoIP system that allows you to manage patient calls and messages from the same platform. Let’s have a quick look at this secure VoIP for psychiatrists:

Key features of TheraPlatform

• Integrated VoIP and video: Shift between phone and video sessions without changing apps.
• HIPAA-compliant messaging: With this secure VoIP for psychiatrists, you can securely text or call clients through the platform.
• Built-in EHR: Document sessions, store notes, and manage billing from one dashboard with this HIPAA-compliant VoIP for psychiatrists.
• Appointment reminders: With this remote psychiatry phone solution you can send automated call or text reminders to reduce no-shows.

TheraPlatform pros

• Made for mental health: This secure VoIP for psychiatrists is designed specifically for therapists, counselors, and psychiatrists.
• All-in-one workflow: VoIP, video, EHR, and billing in one login.
• User-friendly interface: This psychiatrist phone system is easy for solo and group practices to manage.
• No need for extra tools: VoIP is already built in.

TheraPlatform cons

• Limited third-party integrations: You may not be able to connect external EHRs.
• Costlier plans: Full features of this remote psychiatry phone solution come only in premium tiers.

TheraPlatform pricing

Plans for this VoIP software for psychiatrists start at $39/month.

TheraPlatform ratings

• Capterra: 4.2/5
• G2: 4.1/5

TheraPlatform customer reviews

“The included form creator, is not that great. It is not customizable in any way except for the wording on the forms. The customer service team is almost never available and you have to wait for a response via email or sit on hold forever by calling.”

“Importing process was terrible. Other components can be finicky. Overall support isn’t bad, but not much help with the importing process”

Source: Capterra

TheraPlatform support channels

• Live chat
• Email support
• Video tutorials
• Knowledge base

7. Weave

What is Weave?

Weave is a VoIP and patient engagement system made for healthcare offices. This HIPAA-compliant VoIP solution for psychiatrists offers calling, texting, and review requests through one dashboard. Though often used by dentists and optometrists, this VoIP software for psychiatrists supports psychiatrists and therapists, too. Here are the other aspects of this secure VoIP for psychiatrists:

Key features of Weave

• Two-way texting: Send and receive secure messages from your business number.
• Voicemail-to-text: Get transcriptions of voicemails straight to your inbox.
• Patient review requests: Ask for feedback after sessions to boost online reputation.
• Desktop and mobile apps: You can use this secure VoIP for psychiatrists in-clinic or remotely.

Weave pros

• Great for patient follow-ups: This HIPAA-compliant VoIP solution for psychiatrists automates reminders and review tools to help improve retention.
• Easy to learn: Simple interface that staff can pick up quickly.
• HIPAA-compliant: This HIPAA-compliant phone app for psychiatrists meets healthcare privacy standards.
• Well-rated mobile app: Good for on-the-go access.

Weave cons

• Contract required: Often sold on annual agreements, not month-to-month.
• Pricing can vary: Custom quotes depending on clinic size and features.

Weave pricing

There are not many details regarding the pricing plans for this HIPAA-compliant VoIP solution for psychiatrists on review websites.

Weave ratings

• Capterra: 4.3/5
• G2: 4.3/5

Weave customer reviews

“With Weave, it’s just a nightmare with the customer service and support. And guess what, any settings or setup you want to change, you only have to go through their customer support because whenever you make changes from their web portal, none of it gets actually reflected.”

“I don’t love that it does not directly attach to the medical record.”

Source: Capterra

Weave support channels

• Email and phone support
• Help center
• Onboarding team for training

8. OhMD

What is OhMD?

OhMD is a secure communication platform that combines VoIP calling and texting for healthcare providers. This HIPAA-compliant VoIP solution is especially useful for psychiatric practices that need secure texting and VoIP bundled in one place. Here are other aspects about this HIPAA-compliant VoIP solution for psychiatrists:

Key features of OhMD

• Encrypted texting: Send HIPAA-compliant messages from your office number with HIPAA-compliant VoIP solution.
• Phone call integration: Use built-in VoIP for secure outbound and inbound calls.
• Group messaging: You can message patients or staff in bulk for alerts or updates with this HIPAA-compliant phone app for psychiatrists.
• EHR-compatible workflows: Copy and paste messages directly into patient notes.

OhMD pros

• Strong focus on secure texting: Built for doctor-patient messaging.
• Budget-friendly: Flat monthly pricing makes it accessible for smaller practices.
• Easy to use: Minimal training needed.
• Lightweight platform: This HIPAA-compliant phone app for psychiatrists works smoothly even on older devices.

OhMD cons

• VoIP features are basic: Not as robust as call-focused platforms.
• Limited automation: This HIPAA-compliant VoIP solution has fewer options for call routing or phone trees.

OhMD pricing

The OhMD pricing starts at around $7/month. Final pricing may vary based on features and staff size.

OhMD ratings

• Capterra: 4.7/5
• G2: 4.7/5

OhMD customer reviews

“Some users do not like it because it is a separate app. I can’t figure out a way to delete old clients from my records. At times it seems to freeze. I then just sign out and sign back in which fixes it. I was told that I need to upgrade to a newer version, so that may be my problem.”

Source: Capterra

OhMD support channels

• Email support
• Live chat
• Knowledge base with guides
• Onboarding and training help

9. MediCall

What is MediCall?

MediCall is a VoIP solution tailored for clinics that need reliable call handling and simple patient outreach tools. This VoIP phone systems for healthcare built with HIPAA compliance in mind and offers easy-to-use features like call logs, voicemail management, and smart routing. Here ‘s a quick look at this HIPAA-compliant VoIP solution:

Key features of MediCall

• Secure VoIP calling: Make and receive HIPAA-compliant calls from any device.
• Call routing: This VoIP phone system for healthcare direct calls to different departments or providers based on need.
• Missed call alerts: Get notifications or auto-texts when calls go unanswered.
• Call recording and logs: With this HIPAA-compliant VoIP for psychiatrists, you can keep records for quality control and follow-ups.

MediCall pros

• Healthcare-focused: Designed with HIPAA and clinical use cases in mind.
• Multi-channel reach: Uses call, text, and email depending on patient preference.
• Responsive support: Setup help and ongoing assistance is quick.

MediCall cons

• No advanced integrations: his HIPAA-compliant phone app for psychiatrists may not connect with popular EHRs.
• No built-in texting: Texting may require third-party tools.
• Pricing is steep: The plans for this medical office phone system for healthcare are on the costlier side.

MediCall pricing

Pricing for this medical office phone system for healthcare starts at $999/month.

MediCall ratings

• Capterra: Not widely rated
• G2: Not widely rated

MediCall customer reviews

“I expect to make the design more user friendly.”

Source: Capterra

MediCall support channels

• Email support
• Phone support
• Onboarding help
• Template guides

10. Phone.com

What is Phone.com?

Phone.com is a flexible VoIP platform used by many small businesses, including mental health clinics. This medical office phone system for healthcare provides a wide range of features like call routing, voicemail transcription, and mobile access, all within a HIPAA-compliant VoIP for psychiatrists. Let’s have a quick look at this VoIP software for psychiatrists :

Key features of Phone.com

• Custom call menus: Build auto-attendants and route calls with ease.
• Voicemail-to-email: Get voice messages delivered to your inbox.
• Mobile and desktop apps: Access your clinic number from anywhere.
• Add-on video conferencing: With this VoIP phone system for healthcare, you can also host virtual therapy sessions when needed.

Phone.com pros

• Flexible pricing: Choose a plan based on minutes, users, or features.
• HIPAA-compliant plan available: HIPAA-compliant phone service for psychiatrists is important for mental health use.
• Good for remote teams: Works on mobile and web.
• Quick setup: Start making calls in hours, not days.

Phone.com cons

• HIPAA compliance not on all plans: Must upgrade to unlock it.
• No EHR integration: This VoIP phone system for healthcare offers limited connectivity to clinical systems.

Phone.com pricing

Basic plans of this VoIP software for psychiatrists start at $14.99/month. 

Phone.com ratings

• Capterra: 3.6/5
• G2: 3.7/5

Phone.com customer reviews

“It currently does not have a google chrome extention.”

“The system is super glitchy. I don’t think I have ever had a video chat that did not have some issues. October and Nov 2024 the system has actually crashed (servers down) several times – right in the middle of big client meetings. It has completely disrupted our business and reflects poorly. We would like to stay with Phone.com, but unfortunately we are probably going to have to leave, and pay a lot more for a more reliable platform.”

Source: Capterra

Phone.com support channels

• Phone and email
• Live chat
• Online knowledge base
• Video tutorials

Why Emitrr Is the Best VoIP Provider for Psychiatrists

If you’re tired of switching between phone lines, texting apps, and voicemail systems, it’s time to bring it all under one roof. Emitrr, the best VoIP software for psychiatrists was built for clinics like yours, where privacy, ease, and fast communication really matter.

Built for mental health practices

You don’t run a generic business, so why settle for a generic phone system? Emitrr is designed for healthcare, especially practices like yours. Whether you’re a solo psychiatrist or part of a group, it fits right into your daily routine.

Keeps your communication HIPAA-safe

Emitrr makes HIPAA compliance simple. All messages and calls are encrypted, and you’ll get a signed BAA, so you never have to worry about patient privacy or regulation issues.

One place for all patient calls and texts

No more juggling apps. With a VoIP phone system for healthcare you and your staff can manage calls, texts, and voicemails from a single, shared dashboard. It’s clear, organized, and built to reduce phone tag.

Missed a call? Let Emitrr follow up

When a patient calls and no one picks up, Emitrr sends an instant follow-up text. You stay connected even when you’re busy in a session or off duty.

Voicemails you can scan, not listen to

Every voicemail is automatically transcribed and sent to your email. That means you can check it between appointments without needing to play the recording.

Here’s how Emitrr’s voicemail transcription feature works:

Smart routing so patients reach the right person

Set up auto-attendants like “Press 1 to reschedule, Press 2 to reach billing.” It helps direct calls based on hours, roles, or providers, so patients aren’t stuck on hold or bounced around.

Appointment reminders handled for you

Emitrr can automatically send text reminders or voice reminders to reduce no-shows. You can even customize them to fit your tone or include telehealth instructions with the best VoIP phone system for healthcare.

Works with your existing tools

Emitrr connects easily with your EHR, like DrChrono, Kareo, SimplePractice, and more. No extra clicks, no extra work. Everything just syncs in the background with this VoIP phone system for healthcare.

You can use it anywhere

Whether you’re at the clinic or working remotely, you and your team can make and receive calls using your clinic number. One system, fully portable.

Grows with your practice

Adding another psychiatrist? Opening a second location? Emitrr, the best VoIP software for psychiatrists scales easily. You can add users, extensions, or features without overhauling your setup.

Setup is fast and painless

You don’t need to be tech-savvy to use Emitrr. Most clinics are up and running in just a day or two. The support team walks you through every step.

Your calls stay clear and connected

This VoIP phone system for healthcare delivers great sound quality with 99.99% uptime. Even during busy mornings, your lines stay open and dependable.

Pricing that’s fair and upfront

Plans start at $30 per month with no surprise add-ons. You’ll always know what you’re paying, and there’s a plan that fits whether you’re small or scaling.

Support that gets your world

Need help? Emitrr’s support team understands the healthcare space. They’ll get your issues solved quickly, without the runaround.

Choosing the right VoIP provider isn’t just about features; it’s about making your clinic easier to reach, not harder to manage. Emitrr helps you do just that.

FAQs

Conclusion

Running a psychiatric practice comes with enough challenges. Your phone system shouldn’t be one of them. With the right VoIP platform, you can spend less time managing calls and more time caring for your patients.

Emitrr gives you a secure, simple, and smart way to stay connected, without the tech stress! From voicemail to appointment reminders, it’s all in one place, built just for healthcare.

Ready to upgrade how your clinic communicates? Book a free demo with Emitrr and see it in action today!