10 Best VoIP Software for Dermatologists

Overview of VoIP Providers for Dermatologists

Effective communication is the backbone of every successful dermatology practice. From appointment scheduling to follow-ups and internal coordination, seamless interaction ensures patients receive timely, high-quality care. This is where VoIP phone systems for healthcare make a significant difference.

A VoIP provider offers voice services over the internet, replacing legacy phone lines with a more reliable and feature-rich solution. Dermatology clinics can benefit from smart call routing, voicemail-to-email, call recording, and secure messaging—all while staying compliant with healthcare regulations. Compared to traditional hospital phone systems, VoIP for healthcare offers greater flexibility, scalability, and cost-efficiency.

As more clinics adopt telemedicine and mobile workflows, the demand for modern healthcare phone systems continues to rise. Cloud-based calling not only simplifies operations but also supports multi-location practices and remote consultations, making it an ideal fit for dermatologists.

In this blog, we’ll explore the best VoIP phone systems for healthcare, highlight the top providers for dermatology practices, and explain how the right communication system can enhance your clinic’s productivity and patient experience.

Features to Look for in Dermatologists’ VoIP Provider

The best healthcare phone system should address both operational and compliance needs. Key features to prioritize include:

Call Queue

A healthcare phone system with call queuing helps manage high call volumes by placing patients in an organized line. This prevents dropped calls, ensures timely attention, and improves patient satisfaction by assuring them that their call will be answered in the order it was received.

Interactive Voice Response (IVR)

An IVR system uses automated prompts to route calls to the right department or provider. This feature is ideal for hospital phone systems and dermatology clinics, ensuring efficient call handling while minimizing staff workload and reducing hold times for patients.

Secure Texting

VoIP phone systems for healthcare must include encrypted texting to communicate sensitive information like lab results, prescriptions, or appointment changes. Secure messaging ensures HIPAA compliance and enables staff to maintain patient engagement outside of voice interactions.

Secure Voicemail

Secure voicemail provides encrypted storage and password-protected access to voice messages. This ensures that private patient data remains safe, fulfilling regulatory requirements and making your healthcare phone system both convenient and compliant with privacy laws.

Call Routing and Auto-Attendant

Smart call routing directs callers to the right staff or department automatically, streamlining operations and minimizing manual intervention. Auto-attendant features in VoIP healthcare systems boost efficiency, reduce missed calls, and enhance the overall patient experience.

Voicemail-to-Email or SMS

Convert voice messages into readable transcriptions and deliver them via email or SMS. This feature helps dermatology staff respond quickly, organize tasks, and track patient queries, making the phone system for healthcare more actionable and responsive.

Call Analytics and Reporting

Monitor key performance indicators like call duration, missed calls, and first-response time. Analytics in hospital phone systems offer insights for optimizing staff productivity, improving customer service, and making data-driven decisions to enhance practice performance.

Call Recording (with Consent)

With patient consent, record calls to improve staff training, document patient instructions, and ensure quality assurance. Healthcare VoIP systems with recording features help avoid misunderstandings and demonstrate compliance with industry standards.

Multi-location and Mobile App Support

Manage calls across multiple clinic branches and allow dermatologists to access VoIP services from mobile devices. This ensures flexibility and consistent communication, no matter where the provider or patient is located, making VoIP for healthcare truly mobile.

Scalability for Solo and Group Practices

Whether you’re a solo dermatologist or part of a multi-location practice, VoIP phone systems for healthcare should scale as your needs evolve. Choose a platform that supports growth without adding unnecessary complexity or cost.

Security & Compliance Requirements for Dermatologists’ VoIP Provider

When selecting a VoIP healthcare platform, dermatologists must prioritize security and regulatory compliance:

HIPAA Compliance

Any VoIP for healthcare must meet HIPAA requirements to protect patient privacy. This includes secure communication channels, access controls, and audit trails. A HIPAA-compliant system ensures dermatology practices handle protected health information (PHI) safely and avoid legal or financial consequences.

Secure Call Recording and Data Encryption

Healthcare phone systems should include encrypted call recording to prevent unauthorized access to sensitive data. End-to-end encryption safeguards conversations and stored audio files, keeping patient information secure while maintaining compliance with medical industry regulations and ethical standards.

Role-Based Access Controls

A reliable hospital phone system must support role-based access, allowing only authorized staff to view or manage sensitive information. This limits internal risk, ensures that access is based on job responsibilities, and aligns with HIPAA and cybersecurity best practices.

Business Associate Agreements (BAAs)

VoIP providers for dermatologists must be willing to sign a BAA, acknowledging their responsibility to protect patient data. This agreement legally binds the VoIP healthcare provider to maintain HIPAA standards, offering peace of mind and legal protection for the practice.

Integrations Required for Dermatologists’ VoIP Provider

To maximize productivity, hospital phone system tools must integrate seamlessly with existing healthcare platforms:

EHR/EMR Systems

A healthcare VoIP solution must integrate with leading EHR/EMR platforms like DrChrono or Kareo. This allows dermatologists to view patient records, call history, and notes in one place, streamlining workflows, reducing manual entry, and ensuring accurate, up-to-date information during patient communication.

Patient Scheduling Tools

Integrating with scheduling tools enables seamless call-based appointment booking, rescheduling, and cancellations. A smart VoIP phone system for healthcare can sync call data with calendars, send reminders, and update availability instantly, helping dermatology practices reduce no-shows and improve patient engagement.

CRM Platforms for Medical Practices

Connecting the hospital phone system with a healthcare CRM allows dermatologists to personalize communication and track patient interactions. This improves follow-ups, retention, and lead management while ensuring the entire care team stays informed and aligned across every patient touchpoint.

Texting and Patient Engagement Systems

Phone systems for the healthcare industry should integrate with patient engagement tools to send automated appointment reminders, post-care instructions, or promotional messages. VoIP platforms that support this can improve communication frequency and responsiveness, directly enhancing patient satisfaction and operational efficiency.

How VoIP Software Helps Dermatologists

Switching to VoIP phone systems for healthcare has multiple benefits for dermatology clinics:

Reduce Missed Calls and Improve Follow-Ups

A healthcare phone system with call queues, auto-attendants, and voicemail-to-text ensures no patient inquiry is missed. Dermatology practices can easily follow up with patients using integrated call logs, voicemail alerts, and reminders—boosting retention, patient satisfaction, and continuity of care.

Simplify Communication Across Departments

VoIP phone systems for healthcare allow seamless internal communication between receptionists, nurses, and dermatologists through call transfers, internal extensions, and real-time updates. This reduces handoff delays, improves coordination, and ensures that patients receive timely, well-organized care across multiple departments or clinics.

Improve Patient Experience with Fast Response Time

With features like IVR, smart call routing, and mobile access, hospital phone systems ensure quick responses to patient calls. This eliminates long hold times, increases accessibility, and creates a more responsive care environment, enhancing the overall experience for new and returning dermatology patients.

Support Virtual Consultation Workflows

VoIP for healthcare can integrate with telehealth platforms to support virtual visits, follow-ups, and consultations. Dermatologists can communicate securely via voice or video, reducing the need for in-person appointments while maintaining clinical effectiveness and patient convenience in modern care delivery.

Enable Better Reporting and Team Training

Built-in analytics and call recording help dermatology clinics monitor staff performance and identify service gaps. By reviewing call patterns and recordings, managers can train front-desk teams, improve scripts, and fine-tune operations, making the healthcare phone system a strategic tool for ongoing practice improvement.

How to Choose the Right VoIP Provider for Dermatologists

To choose the right phone systems for the healthcare industry, dermatologists should:

Evaluate Based on Practice Size and Call Volume

Choose a healthcare VoIP provider that aligns with your dermatology clinic’s scale, whether you’re a solo practitioner or a multi-location group. The system should handle your current call traffic smoothly and scale easily as patient volume, team size, or service locations grow over time.

Prioritize HIPAA-Compliant Platforms

Always select a VoIP phone system for healthcare that is HIPAA-compliant, ensuring that all patient communication—calls, voicemails, and texts—is encrypted and secure. This not only protects sensitive data but also ensures legal compliance and builds trust with patients seeking dermatological care.

Review Onboarding and Customer Support

Effective onboarding and responsive support are crucial. Dermatology practices should look for hospital phone systems that offer hands-on setup, staff training, and live support to address technical or workflow issues, ensuring minimal disruption and faster adoption across your clinic or medical group.

Compare Total Cost of Ownership

Beyond the monthly subscription, factor in onboarding fees, hardware needs, upgrades, and integration costs. A reliable healthcare phone system should offer transparent pricing with high value, delivering essential features without unnecessary add-ons that inflate your total cost of ownership.

Check Third-Party Reviews and User Feedback

Explore real user reviews on platforms like G2, Capterra, or Trustpilot to assess reliability, uptime, ease of use, and support quality. Dermatologists should choose a VoIP healthcare provider with consistently strong ratings and feedback from other healthcare practices with similar needs.

Top VoIP Providers for Dermatologists

Here’s a breakdown of the best VoIP phone systems for healthcare:

1. Emitrr
2. RingCentral
3. Nextiva
4. Vonage
5. 8×8
6. Grasshopper
7. GoToConnect
8. Zoom Phone
9. Dialpad
10. Ooma Office

1. Emitrr : Best VoIP Competitor

Emitrr is an AI-powered communication platform tailored for small to mid-sized healthcare practices. It combines HIPAA-compliant calling, texting, automation, and reminders on one intuitive platform. Designed for dermatologists, it boosts patient engagement, reduces no-shows, and streamlines daily communication across solo and multi-location clinics.

Core Features:

• AI-driven call handling
• Multi-channel support (voice, SMS)
• Call analytics dashboard
• Smart auto-reply system
• CRM + EMR/EHR integrations

Pros:

• Affordable pricing for small teams
• User-friendly interface
• Quick setup and deployment

Cons:

• Limited advanced analytics features
• May not scale well for large enterprises

Reviews:

• 4.7 out of 5 stars on G2

Pricing:

• Standard Plan ($20/user/month): Includes HIPAA-compliant calling and texting, AI-powered call handling, smart auto-reply, call analytics dashboard, and EHR/CRM integrations. Ideal for small to mid-sized dermatology clinics seeking efficient, automated communication.
• Professional Plan ($35/user/month): Adds real-time dashboards, sentiment analysis, automated reporting, predictive analytics, and advanced app integrations. Best suited for growing practices needing deeper insights and workflow automation.

Support Channels:

• Email, live chat, phone, knowledge base

2. RingCentral

RingCentral offers a comprehensive VoIP phone system for the healthcare industry with scalable features, advanced security, and rich integrations. Ideal for dermatologists needing flexibility, video calling, and analytics across devices.

Core Features:

• Multi-level IVR
• Secure voice, SMS & video
• Voicemail transcription
• EHR + CRM integrations

Pros:

• Scales well for large clinics
• Excellent mobile and desktop apps

Cons:

• Steeper learning curve
• Expensive for small teams

Reviews:

• 4.5 out of 5 stars on G2

Pricing:

• Core Plan ($20–$30/user/month, paid annually): Designed for small clinics, it includes unlimited domestic calling, business SMS/MMS, IVR call menu, HD video meetings (up to 100 participants), and essential integrations with Google and Microsoft tools. Also includes an AI assistant for real-time transcriptions and meeting summaries.
• Advanced Plan ($25–$35/user/month, paid annually): Ideal for multi-site dermatology practices. Adds auto call recording, advanced call monitoring, unlimited fax, 300+ CRM integrations (e.g., Salesforce, HubSpot), usage analytics, custom roles, and action-item tracking with the AI assistant.
• Ultra Plan ($35–$45/user/month, paid annually): Built for larger healthcare organizations, this includes everything in Advanced plus advanced analytics, 12 months of reporting history, HD video meetings (up to 200 participants), device-level alerts, and unlimited storage. AI assistant also drafts and translates SMS/team chats.

Support Channels:

• 24/7 chat, phone, knowledge base

3. Nextiva

Nextiva offers VoIP for healthcare clinics with reliable uptime, user-friendly dashboards, and a full suite of communication tools. Dermatology practices benefit from streamlined call flows, secure messaging, and detailed analytics that help improve patient interactions and team coordination across solo and multi-provider setups.

Core Features:

• Call queueing & IVR
• Voicemail-to-email
• Advanced reporting
• CRM integrations

Pros:

• Easy-to-use interface
• Excellent uptime & support

Cons:

• Lacks healthcare-specific automation

Reviews:

• 4.5 out of 5 stars on G2

Pricing:

• Digital Plan ($25/user/month): Ideal for startups, this plan includes omnichannel support like messaging apps, social media, review management, and a digital helpdesk. Perfect for dermatologists wanting to manage patient communication and reputation from a single platform.
• Core Plan ($36/user/month): Includes everything in Digital plus inbound/outbound voice, business SMS, video meetings, screenshare, file sharing, and advanced call routing—great for solo dermatology practices wanting integrated voice and digital communication.
• Engage Plan ($50/user/month): Built for growing dermatology teams, this plan offers team SMS, toll-free minutes, advanced reporting, Microsoft Teams integration, and live/bot web chat to enhance patient engagement and internal coordination.
• Power Suite ($75/user/month): Designed for larger clinics with high patient volumes, this plan adds an inbound sales/service call center, skills-based routing, on-hold experience customization, and a unified team dashboard for better oversight and operational efficiency.

Support Channels:

• Phone, email, live chat

4. Vonage

Vonage is a flexible hospital phone system offering API-driven tools to customize communication workflows. Ideal for dermatology clinics, it supports mobile access and programmable call flows, making it easier to manage appointments, patient calls, and internal coordination across locations.

Core Features:

• Mobile/desktop calling
• HIPAA-compliant plans (on request)
• Call recording with consent
• Developer-friendly APIs

Pros:

• Highly customizable
• Mobile access & integrations

Cons:

• HIPAA compliance is not the default
• Complex API usage

Reviews:

• 4.3 out of 5 stars on G2

Pricing:

• Mobile Plan ($13.99/line/month – promo): Great for solo dermatology practices, this basic plan offers unlimited domestic calling, SMS/MMS, voicemail, and mobile/desktop app access. Ideal for dermatologists who need essential VoIP functionality on the go.
• Premium Plan ($20.99/line/month – promo): Includes all Mobile features plus unlimited video meetings (up to 200 participants), team messaging, VoIP desk phone support, and app integrations. Best suited for multi-provider dermatology clinics seeking enhanced collaboration tools.
• Advanced Plan ($27.99/line/month – promo): Adds on-demand call recording (15 hours/month), visual voicemail with transcription, and call groups. Perfect for larger dermatology centers needing robust features for call tracking and patient communication workflows.

Support Channels:

• Chat, phone, help docs

5. 8×8

8×8 provides secure VoIP for healthcare with global calling capabilities and advanced call center analytics. It’s a strong fit for dermatology clinics managing international communications, ensuring HIPAA-compliant interactions, performance tracking, and seamless coordination across teams and locations through a reliable VoIP provider platform.

Core Features:

• Voice, video, chat
• Advanced call analytics
• Role-based access
• HIPAA-compliant tiers

Pros:

• Enterprise-level reporting
• Global communication tools

Cons:

• Healthcare features in premium plans

Reviews:

• 4.1 out of 5 stars on G2

Pricing:

• 8×8 offers customizable VoIP solutions with secure messaging, video, call analytics, and contact center tools, ideal for dermatology clinics needing global communication and HIPAA-compliant features.

Support Channels:

• Phone, ticket system, live chat

6. Grasshopper

Grasshopper is a lightweight, cost-effective VoIP phone system for healthcare, ideal for solo dermatologists. It offers essential call handling features like call forwarding and voicemail, along with mobile flexibility, making it a practical healthcare phone system for small practices needing simplicity and reliability.

Core Features:

• Voicemail transcription
• Call forwarding
• Mobile & desktop apps
• Custom greetings

Pros:

• Very easy to use
• Great for small practices

Cons:

• Lacks advanced analytics
• Not built for multi-location setups

Reviews:

• 3.9 out of 5 stars on G2 

Pricing:

• True Solo ($14/month): Ideal for individual dermatologists or side practices, this entry-level plan includes one local or toll-free number, one extension, and one user. It offers voicemail, WiFi calling, business texting, mobile/desktop apps, and basic call handling tools like custom greetings and instant response.
• Solo Plus ($25/month): Designed for small dermatology teams, this plan supports one local or toll-free number with up to 3 extensions and unlimited users. It adds call recording, call transfers, simultaneous call handling, and enhanced voicemail features for streamlined patient communication.
• Small Business ($55/month): Best for growing dermatology clinics needing flexibility. Includes 4 local or toll-free numbers, unlimited extensions, and unlimited users. Offers all communication essentials plus full support for incoming call control, advanced reporting, and a customizable phone experience.

Support Channels:

• Phone, email, chat

7. GoToConnect

GoToConnect delivers a robust healthcare phone system for dermatologists, featuring smart call routing, conferencing, and multi-device support. As a reliable VoIP provider, it ensures seamless communication within clinics, enhancing patient service and operational efficiency for growing dermatology practices.

Core Features:

• Smart call routing
• Voicemail-to-email
• Video conferencing
• Call analytics dashboard

Pros:

• Strong conferencing features
• Reliable connectivity

Cons:

• UI can be complex initially

Reviews:

• 4.4 out of 5 stars on G2 

Pricing:

• Contact sales to access smart telephony, video, messaging, and full CX tools with AI analytics, ideal for small to large dermatology clinics.

Support Channels:

• 24/7 support, help center 

8. Zoom Phone

Zoom Phone modernizes healthcare phone systems with integrated video, voice, and messaging, all within a HIPAA-compliant environment. Ideal for dermatology clinics, it supports virtual consultations, team collaboration, and patient communication, making it a versatile VoIP for healthcare solution in today’s digital-first care landscape.

Core Features:

• Unlimited domestic calling
• Voicemail transcription
• Call analytics & monitoring
• Native Zoom integration

Pros:

• Seamless video + voice combo
• Scales for telehealth

Cons:

• Ecosystem dependency
• Limited CRM integrations

Reviews:

• 4.5 out of 5 stars on G2

Pricing:

• India Pro (₹800/user/month): Designed for dermatology clinics needing flexible, multi-device calling. Includes extension-to-extension and metered outbound calling, advanced phone features, and Bring Your Own Carrier (BYOC) support. Ideal for teams wanting professional VoIP features without high upfront costs. Excludes GST; annual plan available.
• India Metered (₹900/user/month): A pay-as-you-go model with additional fees for all outbound calls. Offers a mobile number, portal access, and multi-device calling. Suitable for practices with minimal call volume. International and domestic calling are both metered. Excludes GST; annual plan available.
• India Unlimited (₹1,250/user/month): Best for dermatology clinics with high call volumes. Offers unlimited domestic calling and metered international calls. Includes mobile number, multi-device access, and management portal. An optional add-on available for unlimited calls to 19 countries. Excludes GST; annual plan available.

Support Channels:

• Email, chat, help desk

9. Dialpad

Dialpad offers smart VoIP phone systems for healthcare, featuring AI-driven transcription and real-time analytics. Dermatology clinics benefit from call summaries, performance insights, and improved patient interactions, making it a powerful VoIP provider for practices aiming to streamline communication and enhance service quality.

Core Features:

• AI call transcription
• Smart routing
• Google Workspace integrations
• Mobile and desktop apps

Pros:

• Advanced AI features
• Streamlined for modern teams

Cons:

• Higher-tier needed for analytics
• Learning curve for some tools

Reviews:

• 4.4 out of 5 stars on G2

Pricing:

• Standard Plan ($15/user/month): Ideal for small dermatology practices, this plan includes unlimited HD calls and meetings, built-in messaging, real-time transcripts, and instant call summaries. A cost-effective solution for clinics looking to streamline patient and team communication. Try free or buy now.
• Pro Plan ($25/user/month): Best for growing dermatology clinics, offering everything in Standard plus CRM integrations, 24/7 customer support, and multi-office management tools. Enables seamless communication and improved operational efficiency.
• Enterprise Plan (Custom Pricing): Built for larger dermatology organizations, includes all Pro features along with single sign-on (SSO), user access controls, and support for unlimited office locations. Designed for maximum scalability and security.

Support Channels:

• Phone, chat, ticket

10. Ooma Office

Ooma Office is a budget-friendly hospital phone system with essential features for dermatology clinics needing simplicity, virtual receptionists, and mobile access.

Core Features:

• Call forwarding
• Virtual receptionist
• Mobile support
• Voicemail-to-email

Pros:

• Excellent value
• Easy to deploy for small teams

Cons:

• Minimal analytics
• Not healthcare-specific

Reviews:

• 4.6 out of 5 stars on G2

Pricing:

• Essentials Plan ($19.95/user/month): A solid choice for small dermatology clinics. Includes 50+ standard features, unlimited calling across the US, Canada, Mexico, and Puerto Rico, a virtual receptionist, and mobile app access. No contract required.
• Pro Plan ($24.95/user/month): Most popular for growing practices. Offers all Essentials features plus desktop app access, text messaging (up to 250/month), video conferencing (up to 25 participants), and call recording. Enhances team collaboration and outreach.
• Pro Plus Plan ($29.95/user/month): Best value for larger clinics. Adds CRM integrations, 1,000 text messages/month, expanded video conferencing (up to 100 participants), team chat, hot desking, and call queuing. Designed for multi-location or high-volume offices.

Support Channels:

• Phone, email, knowledge base

Why Emitrr Is the Best VoIP Provider for Dermatologists

Emitrr AI offers a purpose-built, HIPAA-compliant healthcare phone system that simplifies communication for dermatology clinics. With secure calling, texting, and integrations in one platform, it’s tailored to meet the specific operational, compliance, and scalability needs of solo and multi-provider practices.

Purpose-Built for Healthcare Providers

Emitrr is designed specifically for the phone systems for the healthcare industry, with dermatology use cases in mind. It addresses real-world clinical communication challenges—like missed calls, appointment follow-ups, and after-hours coverage—ensuring your team delivers timely, organized, and secure patient interactions.

HIPAA-Compliant Communication with Call + SMS

With built-in HIPAA compliance, Emitrr ensures all voice and SMS interactions are encrypted and protected. As a top VoIP for healthcare, it enables secure texting, voicemail, and call recording, reducing liability while maintaining patient confidentiality in accordance with federal regulations.

All-in-One Platform (Texting, VoIP, Reviews, Reminders)

Emitrr combines VoIP healthcare features with patient engagement tools like review management, appointment reminders, and secure messaging. Instead of juggling multiple apps, dermatology clinics can streamline operations with one integrated dashboard tailored to clinical communication workflows.

Seamless Onboarding and Dedicated Support

Emitrr’s support team works closely with practices for smooth implementation, training, and ongoing troubleshooting. Unlike other hospital phone systems, it offers fast-response support and a concierge-style onboarding experience to help clinics go live confidently, without technical overwhelm or downtime.

Competitive Pricing for Small and Mid-Sized Practices

Emitrr AI delivers premium VoIP phone systems for healthcare at pricing that makes sense for small dermatology practices. With tiered plans, practices pay only for what they need, unlocking enterprise-grade features without enterprise-level costs, ideal for budget-conscious clinics.

Frequently Asked Questions

Conclusion

Adopting VoIP phone systems for healthcare is a smart upgrade for dermatology practices looking to improve communication, reduce costs, and enhance patient care. With features like call routing, voicemail-to-text, secure messaging, and EHR integration, VoIP helps teams operate efficiently while meeting HIPAA compliance standards.

Among the leading VoIP providers for dermatologists, Emitrr AI stands out for its user-friendly design, healthcare-specific features, and dependable support. It’s ideal for both solo practitioners and growing clinics.

Book a free demo with Emitrr today and explore how a reliable healthcare phone system can improve your daily operations.