Top 10 Clarity Voice Alternatives for your Business

Introduction

If your business VoIP system feels a little outdated or harder to manage than it should be, you’re not alone. As companies grow, many teams find that Clarity Voice, while dependable, doesn’t fully match how they communicate today. Maybe it’s the pricing, limited flexibility, or the lack of newer features like automation and integrated texting.

That’s why more businesses are switching to smarter Clarity Voice alternatives, modern VoIP platforms that make communication simpler, faster, and more efficient. These systems are designed for the way teams actually work now, offering better call management, AI tools, and easy setup. 

In this guide, we’ll highlight the best VoIP options that help your business stay connected, productive, and ready for growth.

What is Clarity Voice?

Clarity Voice is a cloud phone system that helps businesses make and manage calls over the internet instead of using traditional phone lines. It’s popular with small businesses and franchises because it’s easy to use, flexible, and packed with helpful tools like call routing, voicemail, mobile apps, and integrations with CRMs. In short, it’s designed to make everyday business communication smoother and more reliable.

Clarity Voice Features

• High-Quality VoIP Calls: High-quality VoIP calls deliver crystal-clear sound and stable connections so every conversation feels smooth and professional.
• Smart Call Routing: Smart call routing ensures incoming calls reach the right person quickly, improving customer satisfaction and reducing hold time.
• Auto Attendant: Auto attendant greets callers automatically and directs them to the correct department without needing a live receptionist.
• Voicemail-to-Email: Voicemail-to-Email sends recorded messages straight to your inbox, making it easy to listen, organize, and respond on time.
• Call Recording: Call Recording allows you to review conversations later, helping with employee training, compliance, and service quality.
• Mobile App Access: Mobile App Access lets team members make and receive calls from their smartphones, staying connected anywhere.
• CRM Integrations: CRM Integrations keep all customer interactions and notes in one place, streamlining communication and follow-ups.
• Call Analytics & Reporting: Call Analytics & Reporting give you valuable insights into call performance, agent productivity, and customer trends.
• Real-Time Call Monitoring: Real-Time Call Monitoring lets managers listen, guide, and support their team during active calls for better results.
• Custom Call Flows: Custom Call Flows help design personalized call paths and greetings that match your brand and workflow.
• Scalability: Scalability allows your system to grow easily with your business by adding users or new locations without disruption.
• Secure Cloud-Based System: Secure Cloud-Based System protects your communication data and keeps everything accessible from any device.

Clarity Voice Pros

• Reliable Call Quality: Clarity Voice delivers consistently clear audio for professional business communication.
• Wide Range of Features: It offers essential tools like call routing, voicemail-to-text, and call recording in one platform.
• Scalable System: The system easily grows with your business as you add new users or locations.
• CRM Integration: Clarity Voice connects smoothly with customer management systems for better organization.
• Mobile App Access: Teams can make and receive calls from anywhere, keeping communication flexible.
• Good Support for Franchises: It’s designed with multi-line and franchise businesses in mind, making management easier.
• Real-Time Monitoring: Managers can listen and assist on live calls to improve service and training.
• Secure Cloud Setup: All data and calls are protected through a secure, cloud-based system.

Clarity Voice Cons

• Pricing Can Be High: Clarity Voice may feel expensive for small businesses or startups with limited budgets.
• Limited Customization: Some users find the platform less flexible for complex workflows or integrations.
• Feature Gaps: A few advanced tools like, AI automation or deeper analytics, may require third-party add-ons.
• User Interface: The dashboard can be less intuitive compared to newer VoIP competitors.
• Setup Complexity: Installation and configuration can take longer for teams without technical experience.
• Scalability Limits: Rapidly growing businesses may find expansion and management less seamless over time.

Clarity Voice Pricing

To get the exact quote, one needs to contact their support team.

Clarity Voice Integrations

• Clarity Connector NAVA
• Teams Connector
• Full Story AI
• API Integrations

Clarity Voice Customer Support Channels

• Phone Support
• Live Chat Support
• Email Support/Ticket Submission
• Help Center/Knowledge Base

Clarity Voice Ratings

No ratings are available.

Clarity Voice Reviews

No reviews are available. 

Why Do Businesses Seek a Clarity-voice Alternative?

Businesses today rely on dependable VoIP and cloud phone systems to stay connected. While Clarity Voice is popular among franchises and small businesses, many companies now seek a Clarity Voice alternative that better fits their budget, growth plans, and specific communication needs. Here’s why businesses explore alternatives to Clarity Voice: 

Can Feel Costly for Small Teams and Startups

For small teams, Clarity Voice pricing can feel higher than expected once user seats and add-ons are included. Many startups search for a Clarity Voice alternative that’s more budget-friendly yet reliable. Choosing a flexible business VoIP competitor to Clarity Voice helps reduce expenses while maintaining professional communication without heavy upfront or recurring costs.

Limited Customization for Unique Business Needs

Some companies discover that Clarity Voice features don’t offer enough customization for their specific workflow or industry needs. Businesses that require deeper integrations or tailored call flows often turn to alternatives to Clarity Voice that provide more flexibility. A more customizable Clarity Voice replacement lets teams adapt the system to fit their exact operations and growth plans.

Scalability Challenges as Your Business Expands

As organizations grow, scalability becomes critical. Some users report that expanding with Clarity Voice can be less seamless, especially across multiple locations. Many growing companies explore a cloud phone system alternative to Clarity Voice that supports easy scaling, simplified management, and consistent performance as they onboard new employees and expand into new markets.

Lacks Essential Built-In Features

Although Clarity Voice features include useful tools, some essential functions, such as analytics or AI-driven routing, may not be built-in. Businesses often prefer platforms better than Clarity Voice that offer more complete communication solutions out of the box. Finding a VoIP service similar to Clarity Voice with stronger built-in capabilities helps teams work smarter and faster.

Not the Most User-Friendly Experience

While dependable, Clarity Voice isn’t always considered the most intuitive system. Some users find the interface less straightforward, especially new employees or non-technical staff. This leads many to search for a Clarity Voice competitor that offers a cleaner design and simpler experience. A replacement for Clarity Voice focused on usability can improve team adoption and satisfaction.

What Features To Look For In A Clarity-voice Alternative?

When searching for a Clarity Voice alternative, businesses should look beyond just pricing and focus on features that improve efficiency, reliability, and collaboration. The right system combines clarity, smart automation, and flexibility to support teams of any size. Here are the most important features to consider when evaluating alternatives to Clarity Voice: .

AI Tools Built-In

A strong Clarity Voice alternative should come equipped with built-in AI tools that simplify everyday communication. From transcribing calls and summarizing conversations to suggesting smart follow-ups, AI reduces manual work and boosts productivity. Businesses switching from Clarity Voice often find these features invaluable for saving time, improving accuracy, and delivering faster, more personalized service.

Crystal-Clear Business Calls

Call quality is the foundation of any good VoIP system. A reliable Clarity Voice replacement should provide consistent, high-definition audio with minimal drops or delays. Clear sound builds trust and ensures professional communication in every conversation.

Smart Call Routing and Quick IVR Access

Look for intelligent call routing that connects customers to the right person quickly. A strong Clarity Voice competitor should offer an easy-to-customize IVR that keeps callers engaged and reduces wait times, thereby improving the customer experience.

Built-In AI That Works for You

AI tools can automate tasks like transcriptions, follow-ups, or call summaries. Choosing a VoIP service similar to Clarity Voice with AI built in saves time, reduces manual work, and helps teams focus on more meaningful interactions.

Easy Call Recording for Quality and Training

Call recording is essential for quality assurance, compliance, and team training. A great Clarity Voice alternative should make recording and accessing calls simple and secure, helping your business maintain transparency and consistency.

Real-Time Call Monitoring for Managers

Managers need the ability to listen in or assist during live calls. This feature is key for coaching and improving service standards, something to prioritize when evaluating Clarity Voice competitors.

Seamless CRM Connections

A modern phone system should integrate smoothly with your CRM. A business VoIP alternative to Clarity Voice that keeps customer data, notes, and call records in one place makes daily workflows more efficient and accurate.

Insightful Call Analytics and Reports

Call Analytics show what’s working and where improvements are needed. Look for Clarity Voice alternatives that provide in-depth reports to track performance, call volumes, and team productivity.

Click-to-Connect Calling Made Simple

Time matters, and manual dialing slows teams down. A Clarity Voice replacement offering one-click calling directly from your CRM or browser streamlines work and boosts efficiency.

Voicemail Transcription Made Easy

Turning voicemails into text saves time and ensures nothing is missed. Look for VoIP services like Clarity Voice that include accurate voicemail transcription software as a built-in feature.

Number Porting Without the Hassle

Switching systems shouldn’t mean losing your business numbers. The right Clarity Voice replacement makes number porting quick and effortless, preserving your brand’s identity and continuity.

Collaboration Tools That Keep Teams Aligned

Internal messaging, shared inboxes, and call notes make teamwork easier. Businesses comparing Clarity Voice competitors often prioritize platforms that enhance collaboration without extra add-ons.

Smart Call Queues for Busy Times

During call surges, organized call queues help maintain service quality. A Clarity Voice alternative with intelligent queue management keeps customers informed and teams calm under pressure.

Sync Across All Your Devices

The ability to move seamlessly between desktop, tablet, and mobile ensures consistent communication. Look for a cloud phone system alternative to Clarity Voice that supports full device sync for flexibility and convenience.

Custom Caller ID for Every Scenario

Sometimes, you want to control which number shows up when you call, whether it’s your main line or a campaign number. Custom caller ID lets you choose what your contacts see. It’s a small feature with a big impact, and one more reason people seek a more flexible making it one of Clarity Voice’s replacements.

Faster Outbound Calls with Auto Dialing

Auto and power dialing save time for sales and support teams. Businesses often switch to a Clarity Voice alternative that automates dialing and allows teams to focus on conversations, not numbers.

API Access for Custom Integrations

A VoIP provider better than Clarity Voice should give developers freedom to build custom integrations. API access ensures your phone system fits your tools, not the other way around.

Call Notes and Tags for Better Follow-Up

Organizing call details keeps everyone aligned. Platforms that let you add notes or tags after calls simplify tracking and help teams provide personalized follow-ups.

Enterprise-Grade Security and Compliance

Security is non-negotiable. Any Clarity Voice competitor should offer compliance with standards like GDPR and HIPAA, ensuring your business data stays safe and confidential.

10 Best Clarity Voice Alternatives

1. Emitrr
2. RingCentral
3. 8×8
4. Nextiva
5. Vonage
6. OpenPhone
7. Ooma
8. JustCall
9. GoTo Connect
10. MightyCall

1. Emitrr

Emitrr Overview

Emitrr is an all-in-one communication platform designed for small and growing businesses, making it one of the best Clarity Voice alternatives for teams that want to manage calls, texts, appointments, and follow-ups from a single place. With features like voicemail-to-text, smart call routing, automated reminders, and HIPAA-compliant messaging, Emitrr helps simplify daily communication. It’s especially useful for healthcare, wellness, and service-based businesses because it’s easy to set up, reduces no-shows, saves time, and keeps teams connected. Highly rated on Capterra, GetApp, Software Advice, and Tekpon, Emitrr has earned the trust of businesses looking for a reliable and straightforward replacement for Clarity Voice.

Emitrr Key Features

AI Agent – Built to Match Your Business Needs

With Emitrr, you can create a fully personalized AI agent that fits the way your business communicates. Whether you start from scratch or use a pre-built template for your industry, you’re always in control.

You decide:

• How it connects with customers – through SMS or phone calls
• What it says – using your own custom prompts and replies
• Where it gets its information – like your FAQs, services, or other resources
• What it does – from booking appointments and sending messages to following up on missed calls

AI VoIP Features 

• AI Call Screening: Block out spam and robocalls with AI call screening, ensuring your team only answers genuine calls that matter.
• AI Call Recording: AI call recording stores every conversation, flags potential compliance issues, and creates a searchable library for training and quality checks.
• AI Call Queues: AI call queues reduce long hold times by solving simple requests automatically and sending updates if someone hangs up.
• AI Call Routing: AI call routing automatically identifies whether a caller is new or existing and connects them to the right person or department. No more manual transfers or wasted time.
• AI Call Handling: With AI call handling, routine calls like FAQs, appointments, or cancellations are managed instantly. It can also be customized to handle more complex conversations when needed.
• AI Call Forwarding: AI call forwarding uses context to decide where a call should go, routing VIPs to priority lines or escalating urgent calls without delay.
• AI Summaries & Transcripts: AI summaries and transcripts turn lengthy conversations into clear notes and accurate call records, saving your team time.
• AI Data Collection: AI data collection gathers details like demographics, insurance, or history before staff even answer, making calls faster and smoother.
• Dashboards & Reports: Dashboards and reports show answered, missed, or dropped calls at a glance, helping you spot issues and improve performance.
• Missed-Call-to-Text: If a call goes unanswered, missed-call-to-text sends an automatic SMS follow-up so patients never feel ignored.
• Call Pop: Call pop displays caller details instantly on screen, allowing staff to greet patients by name and work more efficiently.
• EHR/EMR/PMS Integrations: Integrations with EHR, EMR, and PMS systems connect your phone system with your existing software for seamless workflows.
• Auto Dialer: The auto dialer speeds up outreach by removing manual dialing, letting staff place calls instantly with one click.
• AI SMS Nudges: Instead of keeping callers waiting, AI SMS nudges give them the option to switch to text, keeping the conversation alive without long holds.
• Smart Phone Trees: Smart phone trees replace clunky button menus with intelligent guidance, smoothly directing callers to the right destination.
• Custom Extensions: Assign unique call extensions to team members, complete with personalized settings tailored to their schedules and roles.

Emitrr Pros

• Reliable Uptime: Enjoy peace of mind with a 99.99% uptime guarantee that keeps your communication consistent and interruption-free.
• User-Friendly Interface: Navigate effortlessly with a simple, intuitive dashboard that’s easy for anyone to use, with no steep learning curve.
• HD Call Quality: Make and receive calls with crisp, professional audio for a better customer experience.
• Fast & Easy Setup: Get started quickly with streamlined onboarding, minimal setup time, and helpful training.
• Seamless Integrations: Connect easily with your existing CRM, EHR, or PMS tools to keep workflows smooth and efficient.
• Affordable Pricing: Choose from flexible, cost-effective plans designed to fit the needs of small and growing businesses.
• All-in-One Communication: Manage calls, texts, and reviews in one unified platform; no need to juggle multiple tools.

Emitrr Cons

• Evolving VoIP Capabilities: Some advanced VoIP features are still being improved, so they might not be as polished yet.

Emitrr Pricing

Emitrr offers different pricing plans for different capabilities. For VoIP, there are 2 pricing plans – Standard and Professional. 

Name of the plan	Pricing if paid annually	Pricing if paid monthly
Standard	$20 per user per month	$25 per user per month
Professional	$25 per user per month	$30 per user per month

Key features of Standard Plan: 

• Calling (1000 mins/user)
• HD Voice
• Call Hold Music
• Call Recording (manual)
• Call Queue Groups
• Call Extensions
• Call Routing (During and After Hours)
• Call Transfer
• Call Forwarding
• Number Porting
• Contact Sync
• Set personal working hours
• Mobile App

Key features of Professional Plan: 

Everything in Standard plus

• Call Transcription
• IVR (Interactive Voice Response)  / Call Tree
• Call Recording (automated)
• Missed Call Auto Text
• Call Conference
• Voicemail Transcription
• HIPAA Compliance
• Access Management 

Emitrr Integrations

Emitrr offers 500+ integrations across different industries such as dental, recruiting, real estate, etc., with tools like:

• MailChimp
• Denticon
• AthenaHealth
• Zapier
• Salesforce
• Facebook
• HouseCall Pro
• And more!

Emitrr Support Channels

• Live chat: Chat with Emitrr’s live representatives
• Phone: Call Emitrr at +1 (210) 941-4696
• Email: Send email to Emitrr’s support team at support@emitrr.com
• Knowledge base
• FAQs/forum
• SMS

Emitrr Reviews & Ratings

Emitrr has a solid 5/5 star rating on Capterra and here’s what customers are saying about it: 

“You have it all integrated into one platform, the signatures, the amount of characters, you can attach files, send photos. You are able to create and send forms. Unlimited amount of things we can use and take advantage of.”

“I LOVE Emitrr. The support you get is wonderful, the app is easy to use and they have been incredibly responsive. As a small business, we needed a messaging platform that wouldn’t break the bank and this meets all our needs (and then some) without making us feel overwhelmed.”

Source: Capterra

2. RingCentral

RingCentral Overview

RingCentral is one of the most trusted names in business communication, offering voice, video, and messaging all within a single platform. Many organizations choose it as a Clarity Voice alternative for its reliability, wide feature set, and easy integration with popular tools like Microsoft 365 and Salesforce. RingCentral gives teams a smooth, professional way to stay connected, whether they’re in the office or working remotely.

RingCentral Key Features

• VoIP Calling: A comprehensive cloud phone system with capabilities such as smart routing, call forwarding, and voicemail-to-email.
• HD Video Conferencing: Enables high-quality video meetings with screen sharing, breakout rooms, and webinar tools.
• Team Messaging: Facilitates real-time collaboration through chat, file sharing, task assignments, and team alignment features.
• Call Flip & Live Monitoring: Seamlessly transfer calls across devices and monitor active calls for support or coaching.
• Business SMS & MMS: Send text and multimedia messages directly from the RingCentral application.

RingCentral Pros

• All-in-One Communication Platform: Consolidates calling, messaging, video meetings, and contact center tools into a unified solution.
• Scalable for Any Business Size: Built to support organizations ranging from small startups to large global enterprises.
• Extensive Integration Ecosystem: Seamlessly connects with 200+ applications, including Salesforce, Microsoft Teams, HubSpot, and Slack, to keep workflows efficient.

RingCentral Cons

• Complex Setup for Non-Technical Teams: Initial configuration may be challenging without dedicated IT support.
• Limited Compatibility with Niche Tools: Integrations with less common or custom software may not function seamlessly.
• Customer Support Limitations: Despite 24/7 availability, some users report delays or unresolved issues.
• Inconsistent Call Quality: Dropped calls or audio glitches may occur, especially during peak usage.
• Basic Reporting & Analytics: Insights may lack the depth required by businesses needing detailed performance data.
• Mobile App Limitations: While feature-rich, the app can feel unintuitive and occasionally buggy.

RingCentral Pricing

RingCentral offers a range of business communication plans, with pricing based on features and the number of users. Here’s a breakdown of the primary pricing plans for RingCentral MVP (Message, Video, Phone):

1. Essentials – Starting at $19.99 per user/month (limited to 20 users)
2. Standard – Starting at $27.99 per user/month
3. Premium – Starting at $34.99 per user/month
4. Ultimate – Starting at $49.99 per user/month

RingCentral Integrations

RingCentral offers API and also integrates with 300+ options, including:

• HubSpot
• Google
• Zendesk
• And others

RingCentral Support Channels

• Knowledge Base
• Chat
• Email/Help Desk
• Phone Support
• 24/7 (Live rep)
• FAQs/Forum

RingCentral Ratings

This software has an overall rating of 4.2/5 on Capterra.

RingCentral Reviews

“It could be operator error, but it sometimes does not alert me right away when I miss a call/receive a voicemail on my cell phone.”

“I love how you can forward your calls to another number within the app. I love how ring central has the ability to transcribe your voicemails into text emails.”

Source: Capterra

3. 8×8

8×8 Overview

8×8 is a unified communications platform that combines cloud-based phone services, video meetings, team messaging, and contact center tools in one place. Known for its strong security, global reach, and reliable call quality, it stands out as a dependable Clarity Voice alternative for businesses with multiple teams.

8×8 Key Features

• Auto Attendant: Greets callers and directs them to the right person or department automatically, minimizing missed calls and boosting efficiency.
• Call Center Management: Provides comprehensive tools to monitor, analyze, and enhance call center performance, from agent productivity to customer experience.
• Call Conferencing: Quickly set up group calls and connect multiple participants for seamless collaboration.

8×8 Pros

• Simple and Flexible to Use: Quick to set up and easy to manage, making it suitable for businesses and teams of any size.
• High-Quality Calls: Delivers clear, reliable voice calls, even over long distances, ensuring professional communication at all times.
• Comprehensive Feature Set: Packed with tools like team messaging, analytics, and more to support everyday business needs.
• Seamless Mobile Connectivity: Mobile apps and VoIP devices work together smoothly, keeping users connected no matter where they are.

8×8 Cons

• Billing Issues: Some customers have experienced incorrect charges or duplicate billing, causing unnecessary frustration.
• Payment Disputes Unresolved: Complaints mention unauthorized charges that weren’t corrected, even after repeated attempts to resolve them.
• Generic Automated Replies: Automated email responses are often unhelpful, providing vague or irrelevant solutions.
• Customer Support Difficulties: Support agents have sometimes misdiagnosed problems or failed to deliver on promised resolutions.
• Blame on Customer Devices: Technical issues were, in some cases, wrongly attributed to outdated hardware instead of being properly investigated.
• Overall Poor Support Experience: Many users describe their support interactions as unhelpful and disappointing, with no clear resolution provided.

8X8 Pricing

• This phone cloud service offers different pricing packages. The basic 8X8 pricing package starts at $24 per month for limited features. 

8X8 Integrations

This phone cloud system offers various integration options, including: 

• Slack
• Microsoft Teams
• HubSpot CRM
• Freshdesk
• Zendesk Suite
• ServiceNow
• Microsoft Outlook
• Copper

8×8 Support Channels

• Support Portal
• Live Chat
• Phone Support
• Community Forum
• Email Support
• Knowledge Base
• Social Media Support

8X8 Ratings

8×8 has an overall rating of 4.0/5 on Capterra.

8X8 Reviews

“Horribly unreliable, inconsistent and no one is responding to our emails. The system its self worked okay without the integration but the inaccurate billing is wild to me.”

“Good VOIP phone service, but support has turned to garbage and apps are laggy”

Source: Capterra

4. Nextiva

Nextiva Overview

Nextiva is a business phone system that makes communication simple and reliable. It brings together calls, messages, and video meetings so teams can connect easily from anywhere. Many companies see it as a dependable Clarity Voice alternative because it offers strong analytics, helpful automations, and smooth integrations that keep everything running efficiently as your business grows.

Nextiva Key Features

• Auto Attendant (IVR): Custom greetings and call menus to route calls automatically.
• Call Routing & Call Queues: Direct calls to the right team, manage busy lines with queues.
• Call Forwarding & Transfer: Send calls to another device or team member easily.
• Voicemail to Email & Transcription: Get voicemails in your inbox or as text.
• Number Porting: Keep your existing phone numbers when switching.
• Local & Toll-Free Numbers: Choose numbers that fit your business presence.

Nextiva Pros

• All-in-One Communication Hub: Keep calls, texts, emails, and customer conversations organized in a single platform.
• Powerful Reputation Management: Makes it easy to gather and manage online reviews to maintain a strong brand image.
• Flexible & Customizable: Features like message templates and CRM integrations allow you to tailor the platform to your business needs.
• Reliable Customer Support: Provides responsive help through multiple channels to keep your team running smoothly.

Nextiva Cons

• Higher Cost for Small Businesses: The pricing may be steep for smaller teams that don’t require all the advanced features.
• Basic Automation: Text automation is limited and may not handle more complex workflows.
• Limited Review Integrations: Connects with only a few major review platforms, which may restrict some reputation management needs.

Nextiva Pricing

Nextiva offers a few different VoIP and business communication plans, with pricing based on features and the number of users. Here’s an overview of Nextiva’s main plans:

• Essential – Starting at $23.95 per user/month (billed annually, for 20-99 users)
• Professional – Starting at $27.95 per user/month (billed annually, for 20-99 users)
• Enterprise – Starting at $37.95 per user/month (billed annually, for 20-99 users)
• Ultimate – Starting at $67.95 per user/month (for comprehensive needs, with custom features)

Nextiva Integrations

Nextiva integration options include: 

• HubSpot
• Salesforce
• Zoho
• Workbooks
• Act!
• Goldmine

Nextiva Support Channels

• Phone Support
• Email/Help Desk
• FAQs/Forum

Nextiva Ratings

Nextiva has an overall rating of 4.6/5 on Capterra. 

Nextiva Reviews

“Service is spotty, Calls get dropped, Phones disconnect from service, Voice Packets get lost. Forever ongoing contract auto-renewals without notifications to the client.”

“The phone system was with a lot of technical problems. Auto attendant not working, CRM not working, SMS not working.”

Source: Capterra

5. Dialpad

Dialpad Overview

Dialpad is an AI-powered cloud communication platform designed for modern businesses that want smarter, faster conversations. As a strong Clarity Voice alternative, it brings calling, messaging, and meetings together in one workspace. With built-in AI features like live transcription, call summaries, and sentiment analysis, Dialpad helps teams save time, improve customer interactions, and stay productive wherever they work.

Dialpad Key Features

• AI-Powered Voice Intelligence: Transcribes calls in real time and provides actionable insights, allowing you to focus on the conversation instead of manual note-taking.
• Unified Communications Platform: Combines calling, messaging, and video meetings into one streamlined, user-friendly solution.
• Voicemail-to-Text Transcription: Converts voicemails into text for quick and convenient review on the go.
• Intelligent Call Routing & Queues: Automatically directs calls to the right person or department, minimizing delays and enhancing the customer experience.

Dialpad Pros

• User-Friendly Interface: A clean, intuitive dashboard that is simple to navigate, even for first-time users.
• AI-Powered Transcriptions: Automates note-taking and enhances post-call follow-ups, saving time and improving accuracy.

Dialpad Cons

• Limited for Call Centers: Lacks advanced capabilities like customizable dashboards and detailed queue management.
• Complex Setup for Large Teams: Scaling often requires manual configuration, which can delay implementation.
• Internet-Dependent Call Quality: Unstable networks may result in dropped calls or reduced audio clarity.
• Restricted International Capabilities: Limited global calling features can hinder businesses with international clients.
• Costly for Small Teams: Premium plans may be expensive for startups or smaller businesses with budget constraint. 

Dialpad Pricing

Dialpad Pricing plans are as follows: 

• Standard: $15/user/month
• Pro: $25/user/month
• Enterprise: Custom

Dialpad Integrations

Dialpad integrates with a bunch of CRM tools, including:

• Salesforce
• HubSpot
• Zendesk
• Pipedrive
• Zoho

Dialpad Customer Support Channels

• Live chat
• Help Center
• Call
• FAQs

Dialpad Ratings

This software has an overall rating of 4.2/5 on Capterra.

Dialpad Reviews

“I do wish there were more permission settings to add a user (employee) in the field and only allow them to make outgoing or incoming phone calls. Also, I think pricing should be less for a user who is out in the field who only needs limited functions.”

“The Dialpad support team has always been very helpful and responsive. It is really nice to have a reasonably priced phone system that is very simple to use and robust.”

Source: Capterra 

6. OpenPhone

OpenPhone Overview

OpenPhone is a modern business phone system built for startups and small teams that value flexibility and simplicity. It serves as a great Clarity Voice alternative because it combines calling, texting, and contact management in one easy-to-use app. With shared inboxes, custom numbers, and seamless integrations with tools like HubSpot and Slack, OpenPhone helps teams communicate clearly and stay organized from anywhere.

Key Features of OpenPhone

• Virtual Receptionist: Answers incoming calls automatically and directs them to the appropriate team or individual.
• Intelligent Call Routing: Distributes calls efficiently to the right department or staff member.
• Call Outcome Logging: Enables agents to capture call results for streamlined tracking and follow-ups.
• Comprehensive Call History: Maintains detailed records of call time, date, and duration.
• Live Call Monitoring: Allows managers to listen in on active calls to maintain quality and provide coaching.
• Call Recording: Securely stores conversations for compliance, training, and performance evaluation.

OpenPhone Pros

• Affordable & Comprehensive: Delivers robust features at a cost-effective price point.
• Streamlined Text Messaging: Provides reliable, easy-to-use business SMS capabilities.
• Simplified Number Management: Allows effortless organization and handling of multiple business lines.
• High-Quality Audio & Intuitive App: Ensures clear call quality with a smooth, user-friendly mobile experience.

OpenPhone Cons

• Complex Onboarding & Support: Users note difficulties during setup and occasional frustrations with customer assistance.
• Restrictive Service Policies: Cancellation terms and support policies may feel limiting for some businesses.
• Duplicate Notifications: Automated messages may be sent multiple times, leading to confusion.
• Verification Challenges: Some platforms do not accept OpenPhone numbers, requiring personal numbers for verification.

OpenPhone Pricing

OpenPhone offers different pricing options:

• Starter: $15 Per user/per month
• Business: $ 23 per user/per month
• Enterprise: Custom Pricing

OpenPhone Integrations

OpenPhone integrates with other business software and apps, which include, but are not limited to: 

• Hubspot
• Gong
• Google Contacts
• Salesforce
• Slack 

OpenPhone Customer Support Channels

• Knowledge Base
• Phone Support
• Email Support 

OpenPhone Ratings

This software has an overall rating of 4.2/5 on Capterra.

OpenPhone Reviews

“If you want a reliable long-term platform, this isn’t the one. They will shut you down in a heartbeat based on speculation. Customer service/retention means nothing to this company at all. I set it up for business use to contact and follow up with my customers however, that only lasted less than 2 days. Don’t be fooled by the price, you pay for what you get. I wouldn’t recommend this platform to my worst enemy…IT ABSOLUTELY SUCKS!!!!”

“Do NOT waste your time or business with OpenPhone – I’ve lost a lot of money“

Source: Capterra 

7. Ooma

Ooma Overview

Ooma is a reliable cloud-based phone system known for its simple setup and high call quality. It’s often chosen as a Clarity Voice alternative by small businesses that want a professional yet affordable way to manage calls, voicemails, and virtual numbers. With features like auto attendants, mobile apps, and voicemail forwarding, Ooma makes business communication easy and dependable without complicated hardware or contracts.

Ooma Key Features

• Call Center Management: Ooma provides tools like intelligent call routing, agent monitoring, and queue management to help run call centers more efficiently and improve customer support.
• Call Conferencing: Easily host conference calls so teams and clients can join real-time discussions and stay on the same page.
• Call Recording: Record calls for training, compliance, and quality assurance, giving businesses a way to review important conversations.
• Caller ID: See the name or number of incoming callers, making it easier to prioritize, screen, or identify calls quickly.

Ooma Pros

• Affordable International Calling: Ooma provides low per-minute rates for international calls, making it ideal for businesses that regularly communicate across borders.
• Free Toll-Free Number: Every Ooma business plan comes with a complimentary toll-free 800 number, giving your company a professional presence.
• Quick and Easy Setup: Ooma is simple to set up, allowing most businesses to start using it without a complicated installation process.

Ooma Cons

• Limited Advanced Features: Ooma may lack some sophisticated tools that growing or high-demand teams might need compared to other VoIP systems.
• No Call Hold or Transfer: The absence of basic functions like holding or transferring calls can interrupt workflows and affect customer service.
• Challenging User Interface: The dashboard and navigation aren’t always intuitive, making it harder for users to maximize the system.
• Weak Customer Support: Several users have described Ooma’s support as slow, unhelpful, or unprofessional.

Ooma Pricing

Ooma offers a few different pricing plans for its business phone solutions, catering to small and medium-sized businesses. Here’s a breakdown of the main plans:

• Ooma Office – $19.95 per user/month
• Ooma Office Pro – $24.95 per user/month
• Ooma Office Pro Plus – $29.95 per user/month

Ooma Integrations

Ooma can be integrated with many third-party tools, including:

• Salesforce
• Intuit quickbooks
• HubSpot
• Zoho
• And more!

Ooma Support Channels

• Chat
• Email/Help Desk,
• FAQs/Forum
• 24/7 (Live rep)
• Phone Support

Ooma Ratings

Ooma has an overall rating of  4.5/5 on Capterra. 

Ooma Reviews

“Sometimes the call quality is horrible or just flat out unable to connect and it seems they have a lot of outages.”

“I love the customer service the best!!!! They are always on top of their game, and willing to go above and beyond to help you out.”

Source: Capterra

8. JustCall

JustCall Overview

JustCall is a cloud-based phone system that helps sales and support teams manage calls and messages efficiently. Designed as a practical Clarity Voice alternative, it lets teams make calls, send texts, and track conversations right from their browser or CRM. With tools like auto dialing, call recording, analytics, and CRM integrations, JustCall keeps communication smooth and organized for growing businesses.

JustCall Key Features

• Intelligent Call Routing: Automatically directs incoming calls to the appropriate person or department, minimizing wait times and enhancing response efficiency.
• Comprehensive Call Recording: Captures all calls for compliance, training, and review of customer interactions.
• Interactive Voice Response (IVR): Provides callers with a guided menu to reach the correct team or department, improving efficiency for both staff and customers.
• Automated SMS Messaging: Sends follow-ups, reminders, and updates automatically, reducing manual workload.

JustCall Pros

• Quick & Simple Setup: Fast onboarding with an intuitive interface that requires no technical expertise.
• Seamless CRM Integration: Integrates smoothly with leading CRMs, centralizing customer interactions in one place.
• Cost-Effective for Small Teams: Affordable pricing tailored for startups and growing businesses.
• Global Communication Support: Provides international phone numbers with voice and SMS capabilities across multiple countries.
• Reliable Customer Support: Delivers prompt assistance via phone, email, and live chat.

JustCall Cons

• Occasional Call Quality Issues: Dropped calls or minor delays may occur, particularly with slower internet connections.
• SMS Feature Limitations on Basic Plans: Advanced text automation is restricted to higher-tier packages.
• Lack of Free Plan: No complimentary version is available, which may be unsuitable for startups or budget-conscious users.

JustCall Pricing Plans

JustCall Pricing plans offer the following:  

• Essentials: $29/user/month
• Team: $39/user/month
• Pro: $69/user/month
• Business: Custom pricing

JustCall Integrations

• HubSpot
• Salesforce
• Zoho CRM
• Pipedrive
• Slack
• Zapier
• Freshdesk
• Intercom
• Zendesk

JustCall Support Channels

• Live Chat
• Email Support
• Phone Support
• Help Center & Documentation

JustCall Ratings

JustCall has an overall rating of 4.2/5 on Capterra.

JustCall Reviews

“Amazing telephony solution for small businesses”

“Excellent solution and excellent customer support”

9. GoTo Connect

GoTo Connect Overview

GoTo Connect is a unified cloud phone system built for businesses that need dependable, all-in-one communication. It combines voice, video, messaging, and meetings in a single platform, making collaboration easy across teams and devices. With features like call routing, analytics, and integrations with popular tools, GoTo Connect offers a seamless, user-friendly option for businesses seeking a flexible Clarity Voice alternative.

GoTo Connect key features

• HD VoIP Calling: Provides crystal-clear voice quality over the internet, eliminating the need for traditional phone lines.
• Local & Toll-Free Numbers: Easily establish or port local business numbers, including toll-free number options, to enhance customer accessibility.
• Smart Call Routing & Auto-Attendant: Automatically directs callers with customizable call flows, ensuring they reach the correct team or department.
• Call Forwarding & Transfers: Seamlessly forward or transfer calls to colleagues or external numbers, ensuring no conversation is missed.
• Call Queues & Professional Hold Music: Manage peak call times efficiently with queues supported by professional hold music and announcements.

GoTo Connect Pros

• Unified Communication Hub: Integrates phone calls, video meetings, and messaging into a single platform, eliminating the need for multiple tools.
• User-Friendly for Teams & Admins: Features an intuitive interface that is easy for employees to adopt and simple for administrators to manage.
• Reliable Call Quality: Ensures stable, high-quality audio even during peak usage periods or in remote work environments.

GoTo Connect Cons

• High Cost for Small Businesses: Pricing can be expensive for smaller teams that only require basic calling features.
• Limited SMS Capabilities: Messaging features are basic and not equipped for advanced SMS campaigns or workflows.
• App Performance Issues: Mobile and desktop applications may occasionally lag or freeze during heavy multitasking.
• Restricted Contact Center Features: Missing advanced functionality typically available in dedicated contact center solutions.

GoTo Connect Pricing

GoTo Connect pricing plans offer: 

• Connect Phone System – $26 per user/month
• Connect CX – $34 per user/month
• Connect Contact Center – $80 per user/month

GoToConnect Integrations

• Microsoft Teams
• Salesforce
• Google Workspace
• Slack
• Zendesk
• Zoho CRM
• Zapier
• Microsoft Outlook
• Microsoft 365
• Google Calendar
• Google Contacts

GoTo Connect Support Channels

• Help Center
• Live Chat Support
• Phone Support
• Email Support
• Community Forum
• Knowledge Base
• Ticket Submission System

GoTo Connect Ratings

This software has an overall rating of 4.5/5 on Capterra. 

GoTo Connect Reviews

“Perfect Product for All-in-out”

“Poor choice of phone system”

Source: Capterra

10. MightyCall

MightyCall Overview

MightyCall is a cloud-based phone system designed for small businesses that want simple, reliable communication. It lets you manage calls, texts, and voicemails from any device without extra hardware. With features like call routing, virtual numbers, and auto attendants, it’s a practical and easy-to-use alternative to Clarity Voice for growing teams.

MightyCall Key Features

• Business Phone Numbers: Select from local, toll-free, or vanity numbers to create a professional presence and build customer trust from the first call.
• VoIP Calling: Enjoy high-quality, reliable voice calls over the internet from any device, no traditional phone lines required.
• Call Forwarding: Automatically redirect calls to your mobile, landline, or team members, ensuring you never miss a crucial conversation.
• Auto-Attendant (Virtual Receptionist): Customize greetings and automated menus to guide callers to the right department quickly and professionally.

MightyCall Pros

• Quick & Easy Setup: Get started in minutes—no technical skills required—and manage your phone system with ease.
• Designed for Small Teams: Created specifically for small businesses, offering all the must-have features without added complexity.
• Flexible & Affordable Plans: Enjoy great value with cost-effective options that include unlimited calling and texting.
• Work from Anywhere: Stay connected on any device with a fully cloud-based, mobile-friendly system ideal for remote or hybrid teams.
• Dedicated Customer Support: Get fast, reliable help via chat, email, or an extensive online support center whenever you need it.

MightyCall Cons

• Not Designed for Large Call Centers: Ideal for small businesses but doesn’t scale well for high-volume support operations.
• No Native Video Meetings: Requires third-party tools like Zoom for video calls and conferencing.
• Basic Integration Capabilities: Works with CRMs such as HubSpot and Salesforce, though integrations are more limited than those of larger providers.
• Limited Advanced Features: Lacks tools like predictive dialers or whisper coaching, making it less suitable for enterprise-level needs.
• Additional Costs for International Calls: Regular overseas calling can increase expenses, so reviewing pricing beforehand is important.

MightyCall Pricing

There are four MightyCall pricing options to choose from: 

• Core: $15
• Pro: $23
• Power: $30 
• Enterprise: Custom-made plans 

MightyCall Integrations

• HubSpot
• Salesforce
• Zoho CRM
• Zapier
• Google Contacts
• Microsoft Outlook

MightyCall Support Channels

• Live Chat Support
• Email Support
• Help Center / Knowledge Base
• Support Ticket System
• Onboarding Assistance (for new users)

MightyCall Ratings

MightCall has 3.8/5 overall ratings. 

MightyCall Reviews

“Missing important call center functionality, and poor support”

“Pleased With MightyCall”

Source: Capterra

What Makes Emitrr The Best Clarity-voice Alternative?

Many businesses are starting to look for phone systems that do more with less effort, and that’s where Emitrr stands out. It’s a smart, easy-to-use alternative to Clarity Voice that helps teams manage calls, texts, and customer conversations in one place. With built-in AI tools and a simple setup, it makes everyday communication faster and smoother.

 Smart AI-Driven Conversation

Emitrr’s Smart AI Agent handles inbound calls smoothly, routing inquiries to the right team and offering speedy responses. A business choosing an alternative to Clarity Voice will find this built-in intelligence reduces wait times and improves customer satisfaction.

Truly Unified Communications Hub

From calls to texts to team chats, Emitrr keeps everything in one place so no one has to juggle multiple tools. For organisations moving away from Clarity Voice, it means simpler workflows and better collaboration across the board.

Voice + Text = One Platform

With Emitrr, your phone system includes SMS capabilities right out of the box, a practical benefit that many Clarity Voice alternatives don’t offer so seamlessly. It’s perfect for growing teams that need both calling and texting in one solution.

Advanced Call Management Made Easy

Emitrr makes sophisticated call handling straightforward, with intelligent routing rules, automated workflows, and fewer dropped connections. If Clarity Voice ever felt too rigid during high-volume moments, this shows why companies lean toward a more flexible replacement.

Conversations That Are Logged, Tracked & Actionable

Every call, voicemail, and text gets recorded and organised automatically with Emitrr. That means fewer follow-ups slip through the cracks, a key advantage for those comparing Clarity Voice competitors.

Transparent Pricing Without Surprise Fees

Emitrr keeps pricing straightforward and visible, so you don’t end up with hidden costs. For small businesses evaluating a VoIP provider instead of Clarity Voice, this transparency is a big plus.

Built-In Business Text Messaging Tools

In addition to calls, Emitrr offers powerful texting tools for automated reminders, updates, and campaigns. If your team uses voice and SMS equally, this dual-mode communication gives you an edge over many Clarity Voice alternatives.

One Platform That Does It All

From voice and SMS to automation and integrations, Emitrr offers a full toolkit so you’re not stacking multiple systems. For a business searching for a replacement for Clarity Voice, fewer tools means simpler management and fewer headaches.

Which Industries Are Catered By Emitrr?

Emitrr is transforming how businesses communicate, bringing greater efficiency, better customer experiences, and smoother workflows across a wide range of industries. Here’s how different sectors are using Emitrr to stay connected and stay ahead:

Healthcare

Emitrr is designed with healthcare professionals in mind. With HIPAA-compliant texting, VoIP calling, and automated appointment reminders, staying in touch with patients is easy and secure. It integrates effortlessly with tools like Denticon and Dentrix, making follow-ups, billing, and reputation management seamless, all while improving patient engagement.

Wellness

For spas, salons, fitness centers, and wellness businesses, Emitrr automates bookings, sends timely appointment reminders, and collects client feedback through SMS and email. It helps reduce no-shows, keeps clients engaged with personalized messages, and ensures smooth day-to-day operations behind the scenes.

Education

Schools and colleges use Emitrr to send bulk SMS, two-way messages, and real-time alerts. It’s a reliable way to keep students, parents, and staff informed about schedules, announcements, and events, boosting transparency and community engagement.

Legal Services

Law firms trust Emitrr for secure messaging, VoIP communication, and automated appointment updates. It simplifies client interactions, protects sensitive information, and cuts down admin work with smart follow-up automation.

Real Estate

Emitrr helps real estate agents and brokers manage appointments, reminders, and feedback, all on autopilot. It improves communication with clients and keeps everything organized, leading to a smoother experience for buyers, sellers, and renters alike.

Home Services

For service professionals, like plumbers, electricians, HVAC technicians, and cleaners, Emitrr automates scheduling, sends appointment reminders, and handles post-job follow-ups. It helps reduce no-shows, improve response times, and keep clients updated at every step.

Retail

Retail businesses use Emitrr to send order confirmations, delivery updates, and promotional offers automatically. These features drive customer loyalty, increase repeat purchases, and create a smoother journey from checkout to delivery.

Automotive

Car dealerships and service centers use Emitrr to manage test drive bookings, service reminders, and customer follow-ups. It enhances communication, improves retention, and streamlines operations, making customer service feel effortless.

Insurance

Emitrr supports insurance providers with automated alerts for policy renewals, claims updates, and client messaging. Mass texting and two-way communication help teams save time while keeping policyholders well-informed and engaged.

Frequently Asked Questions

Conclusion

Your team communicates. While Clarity Voice has been a trusted option for many businesses, today’s teams need tools that are smarter, simpler, and built for how people actually work.

From automation and analytics to AI-driven support and seamless messaging, modern VoIP platforms are changing the way businesses connect with customers. Among all the options out there, Emitrr stands out as the best Clarity Voice alternative, offering a perfect mix of reliability, innovation, and ease of use.

Whether you’re running a small practice, a franchise, or a growing service-based business, Emitrr gives you everything you need to handle calls, messages, and appointments effortlessly. It’s more than a replacement, it’s an upgrade for how your business communicates every single day.

Book a demo today!