Whippy vs Emitrr – Which Communication Tool Is Better?

Whippy vs. Emitrr – Introduction

Whippy and Emitrr are both platforms designed to help businesses manage customer communication, but they serve different needs.

Whippy is a straightforward SMS tool that allows businesses to send bulk messages, automate responses, and run text-based campaigns. It’s ideal for companies that primarily rely on texting and need a simple, easy-to-use solution without too many extras.

Emitrr, however, is a more comprehensive communication platform. It offers two-way messaging, call forwarding, AI-driven automation (upcoming), appointment reminders, and deep integrations with business tools. It’s also HIPAA-compliant, making it perfect for industries like healthcare, where security and privacy matter.

If you need basic texting with automation, Whippy might be enough. But if you want a complete communication solution with advanced features, Emitrr is the better fit. 

Let’s understand more about Whippy vs Emitrr in this article: 

What is Whippy?

Whippy is a business messaging platform that helps companies communicate with customers through SMS. It offers two-way messaging, bulk texting, and automation to improve engagement. Whippy is designed for businesses that need a simple and effective way to manage customer conversations without complex integrations.

Whippy Features

• Two-Way Messaging – Engage in real-time conversations with customers via SMS.
• Bulk SMS – Send mass text messages to multiple recipients at once.
• Automated Texting – Set up auto-replies and scheduled messages.
• Recurring Messages – Automate reminders for appointments, payments, and follow-ups.
• Customizable Templates – Create and save message templates for faster communication.
• Dedicated Phone Numbers – Get a unique business number for messaging.
• Voicemail Drop – Send pre-recorded voicemail messages without making a live call.
• Keyword-Based Responses – Set up automated replies triggered by specific keywords.
• CRM Integration – Connect with limited CRM platforms for managing contacts.
• API Access – Customize and integrate Whippy with your existing business tools.
• Mobile & Web Access – Send and receive messages from desktop or mobile devices.

Whippy Integrations

Whippy integrates with:

• SMS.to
• MindfulSMS
• HelpSpot
• SMSAPI
• LeadRebel
• Zapier

Whippy Reviews And Ratings

Whippy is rated 4.9/5 on Capterra, and here is what customers are saying about it: 

“A few features that are missing that I have reported to the team. But for the most part they are quick at making changes.”

“ I am more than satisfied with Whippy. It makes my job easier and they are helpful with any needs or questions with the product.”

Source: Capterra

What is Emitrr?

Emitrr is a top-rated text messaging and customer communication platform, widely seen as the best competitor to Whippy. It offers features like two-way messaging, bulk texting, recurring messages, and many more.

With affordable, usage-based pricing, Emitrr caters to businesses of all sizes. It seamlessly integrates with over 1,000 CRM, PMS, and EHR systems and is fully HIPAA and TCPA-compliant, ensuring high-level security. Additionally, Emitrr stands out for its exceptional customer support, providing a superior experience for SMS messaging users.

Emitrr features

• 2-Way Text Messaging: Engage customers with Two-way conversations by allowing replies to your messages.
• AI (Upcoming): Emitrr is adding AI features soon to make customer interactions even smarter.
• Mass/Bulk Texting: This helps in reaching large groups with a single click.
• Group Texting: Facilitate group conversations within the same thread.
• Recurring Texts: Schedule SMS for updates, promotions, or reminders.
• MMS Messaging: Send multimedia files like images and videos.
• Drip Campaigns: Automate personalized message series for your contacts.
• Third-Party Integrations: Seamlessly connect with third-party external tools to streamline workflows.
• Contact Management: Organize, tag, and categorize your contact list efficiently.
• Unified Inbox: Manage conversations from multiple platforms in one single conversation box.
• Personalized Messaging: Send tailored messages for better engagement.
• Automation: Automate replies and scheduled messages.
• Segmentation: Separate customer conversations based on tags or categories.
• Reports and Analytics: Track key metrics like response and resolution times.
• Chat-based surveys: Use SMS for customer feedback and reviews.
• Custom Fields and Templates: Create or modify templates to suit your needs.
• Auto-Replies: Respond to FAQs instantly.
• Landline Texting: Enable SMS on your landline number.
• Export Chats: Safely transfer data between platforms.
• Opt-Out Management: Allow customers to opt out of messages easily.
• Link Shorteners: Share links in a concise, professional format.
• Web Chat to SMS: Continue web-based conversations over text.
• Conversation Tagging: Organize threads with tags for quick identification.
• Bilingual Messaging: Communicate in multiple languages.
• VoIP Features: Enjoy advanced VoIP for phone system/ calling options like IVR, call recordings, and analytics.
• Reputation Management: Boost your online presence with tools for feedback and reviews.

Emitrr Integration

Emitrr offers 500+ integrations across different industries such as dental, recruiting, real estate, etc., with tools like:

• MailChimp
• Denticon
• AthenaHealth
• Zapier
• Salesforce
• HubSpot
• Facebook
• HouseCall Pro
• And more

Emitrr reviews and ratings

Emitrr has a solid 5/5 star rating on Capterra, and here’s what customers are saying about it: 

“You have it all integrated into one platform, the signatures, the amount of characters, you can attached files, send photos. You are able to create and send forms. Unlimited amount of things we can use and take advantage of.”

“I LOVE Emitrr. The support you get is wonderful, the app is easy to use and they have been incredibly responsive. As a small business, we needed a messaging platform that wouldn’t break the bank and this meets all our needs (and then some) without making us feel overwhelmed.”

Source: Capterra

Whippy vs Emitrr Comparison

Whippy and Emitrr are both text messaging platforms designed for business communication, but they differ in features, pricing, and overall capabilities. Let’s study Emitrr and Whippy based on Features, Pros and Cons and their pricing models: 

Whippy vs Emitrr: Feature Comparison

Feature	Emitrr	Whippy
Two-Way Messaging	Yes	Yes
Bulk SMS	Yes	Yes
MMS (Multimedia Messaging)	Yes	Yes
Automated Texting	Yes	Yes
Recurring Messages	Yes	Yes
Drip Campaigns	Yes	No
Customizable Templates	Yes	Yes
Short Code Messaging	Yes	No
Dedicated Phone Numbers	Yes	Yes
Call Forwarding	Yes	No
Voicemail Drop	Yes	No
CRM Integration	Over 1,000 integrations	Limited integrations
HIPAA Compliance	Yes	No
TCPA Compliance	Yes	No
Surveys & Feedback Collection	Yes	No
Appointment Reminders	Yes	Yes
Missed Call Text Back	Yes	No
Omnichannel Messaging (SMS, Email, Voice)	Yes	No
Mobile App Availability	Yes	Yes
Web-Based Platform	Yes	Yes
Customer Support	24/7 Live Support	Business Hours Only
Flat-Rate Pricing	Yes	No (Credit-Based)

Key Takeaways:

• Emitrr offers a wider range of features, including drip campaigns, call forwarding, voicemail drop, surveys, and omnichannel messaging.
• Emitrr is HIPAA and TCPA compliant, making it a better choice for industries that require compliance, such as healthcare.
• Whippy lacks advanced automation and compliance features but provides basic SMS capabilities.
• Emitrr’s flat-rate pricing makes costs predictable, while Whippy’s credit-based model may become expensive with high usage.

Emitrr is the better choice for businesses looking for scalability, automation, compliance, and extensive integrations.

Whippy vs Emitrr: Pros and Cons

Emitrr

Pros

• Combines calling and texting, so you don’t need separate tools for communication.
• HIPAA-compliant texting makes it a great choice for healthcare and other industries that need secure messaging.
• 24/7 customer support means help is always available.
• Smart automation saves time by handling reminders, bulk messages, and missed call texts automatically.
• Group texting makes it easy to send messages to multiple people at once.
• The Chrome extension lets you manage texts from your browser without switching tabs.

Cons

• Emitrr is constantly updating and adding new features, and there are no major issues reported.

Whippy

Pros

• Simple and easy to use, even for beginners.
• A lower starting price makes it budget-friendly.
• Lets you automate SMS and email campaigns, so you don’t have to send messages manually.
• Great for bulk texting if you need to send messages to many customers.
• Chrome extension makes texting more convenient.

Cons

• Doesn’t offer calling, so you’d need another tool for phone communication.
• No group texting, which can be a drawback if you need to message teams or multiple customers at once.
• Customer support is only available during business hours.
• Some key features are locked behind higher-tier plans.

Whippy vs Emitrr- Pricing Comparison

Plan	Emitrr	Whippy
Basic	Prices start at $ 149 per month per seat	$99 per month (Lite Plan)
Mid-Tier	N/A	$400 per month (Essentials Plan)
Advanced	N/A	$800 per month (Growth Plan)
Premium	N/A	$1,500 per month (Premium Plan)
Enterprise	Custom Pricing	$3,000 per month (Professional Plan)
Custom	Available upon request	Custom plan is available upon request.

Key Difference: Whippy vs Emitrr

Pricing Model

• Emitrr has a flat-rate pricing model of $149 per month per seat, covering all core features.
• Whippy uses a tiered pricing structure starting at $99 per month but locks advanced features behind higher plans that go up to $3,000 per month.

Enterprise Plans

• Emitrr offers custom pricing for enterprise businesses, allowing flexibility based on specific needs.
• Whippy’s top-tier plan costs $3,000 per month, making it a costly option for businesses requiring high-volume messaging and automation.

Hidden Costs

• Emitrr’s pricing is all-inclusive, with no additional charges for essential features.
• Whippy operates on a credit system, meaning businesses may run out of credits and need to purchase more, leading to unpredictable costs.

Scalability & Cost Efficiency

• Emitrr’s flat-rate pricing makes it predictable and cost-effective, especially for businesses that need all features without paying extra.
• Whippy’s credit-based pricing means businesses must purchase more credits as their messaging needs grow, making it more expensive for high-volume users.

Why Is Emitrr The Best Choice?

Emitrr wins the Whippy vs Emitrr comparison, and it is because: 

Advanced texting capabilities

Emitrr makes business texting seamless with automated responses, a missed call to text feature, bulk messaging, and two-way communication. Whether it’s reminders, follow-ups, or updates, Emitrr ensures efficient customer interactions. Unlike Whippy, Emitrr provides more flexibility and customization, making it the ideal choice for businesses that rely on SMS for customer engagement.

Smart AI Automation (Upcoming)

Emitrr is introducing AI-powered automation, allowing businesses to streamline scheduling, automated responses, and predictive analytics. This will reduce time spent on repetitive tasks, enabling teams to focus more on patient care and customer interactions.

Works with Chrome Extension

Emitrr’s Chrome extension allows users to manage messages directly from their browser without switching between platforms. This feature streamlines communication, boosting productivity. Whippy lacks a Chrome extension, making Emitrr the superior choice for businesses looking for a smooth and integrated messaging experience.

More Affordable Pricing

Emitrr offers feature-rich solutions at a budget-friendly price, ensuring that businesses of all sizes can benefit from advanced texting capabilities. In contrast, Whippy can be costly, especially for small businesses. Emitrr ensures businesses don’t have to compromise on quality or features due to pricing constraints.

HIPPA-compliant secure texting

Emitrr provides end-to-end encrypted, HIPAA-compliant messaging, making it perfect for healthcare and other industries handling sensitive data. This level of security ensures that customer information remains private. Whippy does not match Emitrr’s strict security standards, making Emitrr the better option for businesses that prioritize data protection.

Advanced VoIP capabilities

Emitrr offers seamless call queuing and scheduling, allowing businesses to manage call traffic efficiently. Whether it’s prioritizing urgent calls or scheduling callbacks, Emitrr ensures a smooth experience. Whippy does not provide these VoIP-powered capabilities, giving Emitrr a strong edge for businesses handling a high volume of calls.

24/7 Customer Support

Emitrr provides round-the-clock customer support to help businesses whenever they need assistance. Whether it’s technical support or general inquiries, Emitrr ensures fast resolutions. Whippy’s customer support is not as responsive, leaving users waiting for solutions. Emitrr guarantees reliability at all times.

FAQs

Conclusion

The right software for your business depends on a lot of factors, but if you are looking for Business Communication and Automation software and are confused between Whippy and Emitrr,  Emitrr is a clear winner. Book a demo right away to know more!